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					                University of Colorado Hospital Policy and Procedure

                                  Professional Appearance



Related Policies and Procedures:           Identification of Employees
                                           Employee Discipline

Approved by:        Human Resources Subcommittee
                    Administration
                    Executive Council
                    Effective: 4/95
                    Reviewed: 9/04

Description:        The purpose of the policy is to ensure that employees present an appearance
that reflects positively on the Hospital and complements an environment that reflects an efficient,
orderly, service-focused, and professionally-operated organization. Patient confidence and is
enhanced when staff are professionally attired and clearly identified.

Accountability:       All CARE Team members are responsible for their personal appearance in
the work place. All management and supervisory staff are responsible for communication and
enforcement of this policy. The manager makes the determination of appropriateness and
provides direction regarding acceptability of attire. Employees who violate the Professional
Appearance policy may be reprimanded, sent home to change, sent home for the day, and
ultimately terminated. Employees who are sent home to change are not compensated for the time
away from work.

Definitions:

   1. "Appropriately Fitting" refers to clothing that is not too tight, not too loose and not too
      revealing.
   2. "CARE Team Members" refers to all UCH employees and non-employees providing any
      service on the UCH premises.
   3. "Business Casual" attire refers to dresses, tailored or docker-type slacks; open-collar,
      polo-styled or collared shirts; sweaters and turtlenecks; skirt/slacks with blouse
      combinations; and, pantsuits. Sports coats and ties are optional. Business Casual attire is
      also referred to as "office wear", "office attire" or "Dress for Your Day". Business Casual
      attire may be worn by all non-clinical or office CARE Team members and describes the
      most casual attire permitted.
   4. "Clinical Wear" refers to clinical uniforms and/or lab coats. Clinical departments may
      designate color-coordinated or white slacks/skirts with color-coordinated tops or collared
      shirts as the department standard. Colored scrubs, except surgical green, are also
      acceptable uniforms for clinical staff. Clinical Wear is worn by CARE Team members
      who provide direct patient care.
   5. "Formal Business" attire refers to business suits, sport coats and tie for men or business
      suits, pants suits and dresses for women. Formal Business attire is typically worn by
      management and CARE Team members who have frequent contact with outside business
      associates.

Policy: This Professional Appearance policy applies to all CARE Team members working in all
jobs and all departments. The guidelines represent minimum standards and are not intended to be
an exhaustive listing of acceptable and unacceptable attire. It is expected that employees will
exercise good judgment regarding attire and maintain a neat, well groomed, and pleasing
personal appearance and hygiene at all times. Department managers determine whether
appropriate wear for CARE Team members is Clinical Wear, Business Casual or Formal
Business attire.

Procedures:

   A. Identification Badge -- An unaltered CARE Team Member Identification Badge must be
      worn and remain visible to patients and staff at all times. Badge should be worn above
      the waist, either clipped to clothing or around the neck attached to a break-away lanyard.
   B. Image -- Attire must be clean and pressed. Casual clothing or an unkempt appearance is
      inconsistent with the professional image and reputation of UCH.
   C. Acceptable Attire and Appearance-- The job function and department designate
      acceptable attire. Generally, acceptable professional attire includes skirts, pants and
      clothing that covers the back, shoulder, and midriff. Proper attire and appearance
      includes:
          1. Females – Clinical Wear, Formal Business or Business Casual attire as
             designated by the department position. Generally, appropriately fitting dresses,
             suits, skirts or slacks with blouse, collared shirts or sweaters are appropriate.
             Hemlines and slits should be no shorter than two (2) inches above the knee.
          2. Males – Clinical Wear, Formal Business or Casual Business attire as designated
             by the department position. Generally, a collared shirt with or without a tie, polo
             shirt, docker-type slacks, sweaters and vests are acceptable.
          3. Lab Coats -- Employees who care for patients in non-routine or emergent
             situations should wear lab coats or other protective attire when in the patient
             environment.
          4. Hosiery -- Socks or hosiery must be worn at all times.
          5. Footwear -- Footwear must be of a professional style and color with a heel height
             appropriate to the type of work performed. Shoes must be clean, well-polished
             and in good repair. The supervisor may approve white or black, leather, athletic-
             type shoes that match the uniform. For safety reasons, adequate foot protection
             that encloses the foot and heels two inches or less are generally required in all
             work areas. Dressy sandals are acceptable with appropriate hosiery in office
             environments. Additional protective footwear (e.g., boots) may be required in
             certain work environments (e.g., warehouse).
          6. Jewelry -- Jewelry is defined as, but not limited to, rings, watches, necklaces,
             earrings, anklets, bracelets and hair ties. Jewelry and accessories should be small,
             unobtrusive, and limited to that which provides a simple, conservative; and
            professional appearance. Jewelry must not interfere in any way with job
            performance or safety. Persons providing patient care are asked to limit jewelry
            and accessories for safety reasons. Jewelry or other items that may pose any form
            of safety hazard is forbidden. Piercing jewelry is limited to the ears. No other
            jewelry may be worn in piercings on the face, head, neck or other visible parts of
            the body.
       7. Hair -- Hair longer than shoulder length is to be tied back or contained in a net if
            the CARE Team Member is completing duties in a patient area or other area
            where nets are required by department dress guidelines or other regulation. Hair
            color should be natural looking; extremes in dying, bleaching, coloring and
            styling are not permitted.
       8. Facial Hair -- Facial hair (mustaches, beards, sideburns) is acceptable provided it
            is clean and neatly trimmed.
       9. Make-up -- Make-up should be natural looking and not of extreme colors.
       10. Nails -- Fingernails should be kept clean. If polish is used, it should be
            complimentary to the skin tone, avoiding extreme colors. Nail charms or decals
            on fingernails are not permitted. For clinical areas, nail length should not exceed
            1/4 of an inch beyond the fingertip.
D. Unacceptable Attire/Appearance includes:
       1. Clothing that is faded, stained, discolored, torn, patched, ripped, frayed, or
            missing buttons.
       2. Excessively tight, short or misfitted attire; revealing clothes (such as crop tops,
            tank tops, halter/tube tops, backless, spaghetti straps or muscle shirts); see-
            through clothing; denim jeans or skirts of any style or color; leggings, stirrups or
            spandex; shorts, skorts, pedal pushers or capri pants; gym, athletic, or
            sweatshirts/sweatpants; tee-shirts; patient gowns; and the like.
       3. The wearing of green scrub attire or cover/isolation gowns unless required by the
            employee's job.
       4. Hats or caps unless part of a required uniform.
       5. For safety reasons, in patient care areas and all areas where heavy or moving
            equipment is in use, the following are not permitted: platform shoes, high heels,
            open-toed shoes, or sandals. Flip-flops, Birkenstock-style sandals, moccasins,
            patient slippers, and cloth, nylon or canvas-covered sneakers/athletic shoes are not
            permitted in any work area.
       6. Clothing that creates a distraction or disturbance from a positive business
            environment or a service focus. Articles of clothing that advertise, denote gang
            involvement or racial/ethnic/sexual messages are prohibited in the work place as
            well as items (including buttons, hats, caps, etc.) with offensive slogans or
            pictures, political slogans and/or derogatory words. Tattoos or body art must be
            covered if the CARE Team member has patient, family or customer contact.
E. Hygiene -- Employees must exhibit good personal hygiene at all times. This means clean
   nails, teeth, hair, shoes, body, and clothes. Body odor and bad breath are offensive to
   patients and co-workers. Fragrances are unacceptable in patient care areas.
F. Green Scrubs -- Certain areas of the hospital, such as the Operating Room and Cardiac
   Cath Lab are required to maintain an aseptic environment and the staff are provided
   hospital-issued scrubs. These scrubs are green in color and are labeled with the UCH
name prior to being put into service. CARE Team Members shall change into and out of
scrub attire in their assigned work areas. To reduce the danger of acquired hospital
infection and to reduce the risk of exposure to infectious agents, Surgical Greens must be
laundered on-site or by the vendor, and shall not leave the hospital premises. Surgical
Green scrubs may be worn only in approved departments and appropriate cover gowns
must be worn when leaving the areas.

				
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