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                                                                                A newsletter by and for graduates of the Self Employment Program
                                                                                co-ordinated through The Training Group at Douglas College.

                                                                                                                         WINT ER 2 0 0 8/0 9

   Congratulations to our
  Entrepreneur of the Year
      Award Winners
    On October 22nd we celebrated our 12th annual                       who have dared to be remarkable.
    Entrepreneur of the Year Awards. The Coquitlam                      It was also a chance for past graduates to get
    Executive Hotels & Resorts’ ballroom was full to its                together with new clients in the program and share
    400 person capacity as dignitaries, businesses, com-                success stories with staff, watch some magic, enjoy
    munity and college representatives, and program                     some great food, and win some cash and amazing
    alumni celebrated our graduates’ business success                   door prizes.
    and accomplishments. We honored 20 people, rep-
    resenting 20 businesses, from 16 different intakes                  Read more about this year’s winners inside!

       Entrepreneur of the
       Year Award winners
        Left to right. Back row:
       Darlene Neilson, Once Upon a
       Vine; Ed Lapins, E.A.L. Trucking;
      Philip Soo, Phil Soo Enology
      Consulting. Front Row: Rodica
     Cimpan, Glenwood Childcare
     Centre; Priscilla Albana, Albana
    Stone Corporation; Tim Wong, Chi
   Activate Limited; Allison Kanderka,
   Alleycat Music Rehearsal Studios;
  Eve Gauthier, CE Construction
 Services. Missing: Wayne Williams,
 New Space Renovations                                                                                                                    Photo:

    Contents: Entrepreneur of the Year Award Winners and Sponsors • Small Business Articles • Updates
Graduates, have you checked your Business Directory Listing?
Would you like to have your business added? Please go to                            The government of Canada has
and refer to the Business Directory to update or add your contact information.                                           contributed funding to this initiative.
W IN T ER 2 0 0 8 / 0 9                                                                                                    PAGE 2

      DOUGLAS COLLEGE SELF EMPLOYMENT PROGRAM                                                entreprenews
 Congratulations to the following Entrep
 2008 Award Winners

                   Coast Capital Savings
                   Entrepreneur of the Year Award
                Darlene Neilson
               Once Upon A Vine…

                                 Philip Soo                                                    Darlene Neilson
                                 Phil Soo Enology Consulting                                   Once Upon A Vine…
                                 250-486-8086                                                  604-460-8463

      City of Coquitlam Home-Based Business Award                   Staples Business Depot Retail Award
      Phil Soo Enology is a consulting business focused mainly      Once Upon a Vine… opened its doors five and half years ago
      on the BC Wine Industry. The consulting business assists      primarily as a “U-Vin”, a premise for consumers to make their
      winery operations in improving their quality of products      own premium wine. The retail store now offers hundreds of
      and to help improve and control their operational costs.      gourmet food products as well as a large assortment of wine-
      With over 16 years of winemaking experience, any winemaking   related gifts.
      issues or problems can be resolved.

                                 Tim Wong                                                      Wayne Williams
                                 Chi Activate Ltd.                                             New Space Renovations
                                 604-618-8573                                                  604-805-4631

      City of New Westminster High Tech Award                       The Now Newspaper Construction
      Chi Activate provides beauty and massage machines online      and Manufacturing Award
      such as facial massagers, neck massagers, back cushions,      New Space Renovations is a hands on general contractor
      portable saunas and more. Chi Activate drop ships products    specializing in construction and design. The services provided
      for over 200 resellers.                                       range from designing gardens to full house retro fits.
  W IN T ER 2 0 0 8 / 0 9                                                                                                                                                          PAGE 3

             Thank You to All of the Nominees and Good Luck Next Year!

epreneur of the Year                                                                                                         Allison Kanderka
                                                                                                                             Alleycat Music Rehearsal Studios

                                                                                                                                             Ed Lapins
                                          Eve Gauthier                                                                                       E.A.L. Trucking
                                          CE Construction Services                                                                           604-839-8625

                                                                                              Alliance Printing Perseverance Award (Tie)
                                                                                              Alleycat Music is a rehearsal studio in Vancouver. The studio
                                                                                              provides rooms for rent on an hourly and monthly basis to
        Steinman Preovolos Consulting Award                                                   solo musicians and full bands. The rooms are equipped with
        CE Construction assists construction companies with all                               drums, PA, amplifiers and microphones.
        levels of project development, operations and management.
        With a Civil Technologist and Environmental Engineer                                  E.A.L. Trucking offers local cartage and mobile crane services
        on staff, they effectively provide their clients with civil                           to the Lower Mainland, providing service to the construction,
        environmental project solutions.                                                      lumber, landscape, plumbing and roofing industries.

                                         Priscilla Albana                                                                              Rodica Cimpan
                                         Albana Stone Designs                                                                          Glenwood Childcare Centre
                                         778-217-0209                                                                                  604-944-0850

        Executive Hotels and Resorts Global Award                                             TD Canada Trust Service Award
        Albana Stone Corporation is a family-owned company,                                   Glenwood Childcare Center promotes a highly educational,
        specializing in the import of natural decorative construction                         productive and enjoyable environment for children. Truly
        stone and high end fabric from the Philippines.                                       focused on the needs of the child, Glenwood provides
                                                                                              excellent care and service in its community.

      A spectacular night like this would not have been possible                        Thank You to our Door Prize Sponsors for sending
      without many of our program graduates who supplied                                some of our guests home with a little something extra
     their services and whom we are so proud of their success:                          Albana Stone Corporation                             Kelly O’Halloran Personal Training
                                                                                        Two 18” x 24” Marble Pastry Boards                   Gift pack of one hour of personal training and
                                                                                        All Things Institute Martial Arts                    set of Nordic Walking Poles
                  Motivational Magic            Blue Moose Promotions                   Gift certificate for 6 hrs of personal instruction   Once Upon A Vine...
                  Ray Medway                                  Burke & Hair                                         Wine Kit including service, corks, labels & caps

                  604-936-6665                  Bruce Cutayne, 604-472-2000             Custom haircut and colour with Melanie               Parisian Lady Boutique
                                                                                        (value $160)                                         $100 Wardrobe Makeover
                     Supplied all entrepreneur awards and
                                                                                        Canakin International Trading Inc.                   Pawz2becomfy Animal Massage
                  Master of Ceremonies and      winner/sponsor plaque.                  Deluxe Backpack                                      $100 Cash
                  Magician “extraordinaire”!                                            C-Original Brush Wear Co.                            Port Moody/Westwood Riding
                                                Party Tailors in Port Moody             Hand painted laptop bag                              Men’s 2010 Olympics jacket
  Grow Creative                                 Silvia Di Meglio 604-461-1711           The Training Group                                   River Market at Westminster Quay
  Richelle Giberson 604-992-4769                          Five $100 Cash Prizes                                Gift Basket of food and beverage products                           Created all the elegant balloon décor   Executive Plaza Hotel                                Soul Harmony Mobile Massage
                                                                                        One-night accommodation for 2                        Two gift certificates ($120)
  Designed all print materials for the event.   and table centers.
                                                                                        Fundraising Intelligence                             Suter Brook Mechanical
                                                                                        250 GB Portable Hard Drive                           Free Boiler and Furnace Maintenance                                 Justbake                                Intuit Canada                                        The BeautyInk Gallery
  Anne-Marie Godfrey 604-657-3681               Justica Charisma 604-521-1001           Two Quickbooks Pro Software                          $150 Gift certificate
  Event Photographer, includes all              The decadent rum sponge cake with the   Kinderel Baby Gear Co.                               Wireless Advocates
  photography in newsletter.                    chocolate and mango mousse fillings.    $110 Gift certificate                                Two $100 Gift Certificates
W IN T ER 2 0 0 8 / 0 9                                                                                                                                                             PAGE 4

     DOUGLAS COLLEGE SELF EMPLOYMENT PROGRAM                                                                                         entreprenews
      We would like to thank each of the Award Sponsors for their
      contribution to the Awards Evening

   Entrepreneur of the Year Award Sponsor                           Home-Based Business Award Sponsor                       Retail Award Sponsor
   Coast Capital Savings is Canada’s second largest                 The City of Coquitlam is fast becoming the Lower        Staples Business Depot was founded in Toronto
   credit union with total assets under administra-                 Mainland’s number one location for lifestyle and        in 1991 and is Canada’s largest supplier of office
   tion of $11.9 billion, 380,000 members and 51                    business. The City’s open and accessible govern-        supplies, business machines, office furniture and
   branches in Metro Vancouver, Fraser Valley and                   ment enables all members of the community—              business services for small business and home
   Vancouver Island regions of British Columbia.                    business and residents—to prosper and grow in a         office customers. The company is an everyday low
   Product innovations from Coast Capital Savings                   safe and clean environment. Coquitlam is proud          price retailer. The chain operates in all provinces
   include Canada’s first free chequing account from                to support entrepreneurs and their contributions        across Canada under the banners Staples Business
   a full-service financial institution and the first               as they are integral to developing a dynamic and        Depot and Bureau En Gross. Employing over 11,500
   business account in the country to offer unlimited               responsive business community.                          people, they serve their customers through more
   transactions for a flat fee. The credit union was                604-927-3000                  than 301 stores across Canada.
   named one of BC’s Top 50 Employers in 2009, is one                                                                       The company is truly committed to “making it
   of Canada’s 50 Best Managed Companies and the                                                                            easy” by offering their customers three ways to
   recipient of the Canadian Co-operative Association                                                                       shop – on line – by catalogue – and in store.
   Innovations in Co-operative Governance Award.                                                                            604-465-3429             
   Coast Capital Savings has also been designated                   Construction & Manufacturing Award Sponsor
   a Caring Company by Imagine Canada.                              The NOW Newspaper has served the Tri-Cities, plus
   604-517-7000                  Anmore and Belcarra, since 1984. They take pride in
                                                                    providing first-rate coverage of local news, sports
                                                                    and events, both in print and on their website.         Perseverance Award Sponsor
                                                                    The Now’s commitment to their community is              Alliance Printing has been in business for seven-
                                                                    the key reason they believe so strongly in the Self     teen years and strives to move with the speed of
   Finalist Award Presentation                                      Employment program.                                     technology. The result of this is providing the best
   As one of Canada’s largest credit unions, West-                  604-942-4192                possible services available in today’s marketplace.
   minster Savings Credit Union is locally-based                                                                            Under one roof they have the highest quality of
   and member-owned, with a strong focus on giv-                                                                            full colour digital printing, black & white copying/
   ing back to the communities where we all live                                                                            printing, full colour poster printing, banners, show
   and work. Westminster Savings Credit Union also                                                                          booths, offset printing, pre-press and complete
   understands the complexity of business today and                 High Tech Award Sponsor                                 bindery services. In fact, they are the printers
   the importance you place on having a financial                   The City of New Westminster is located at the           for most local printers; a printing company with
   partner that offers real solutions. Their experienced            centre of Metro Vancouver. New Westminster has          a reputation for outstanding customer service,
   commercial bankers will evaluate your financial                  much to offer. Five SkyTrain stations provide rapid     integrity and quality.
   needs and help you choose the right combination                  transit to points throughout the Lower Mainland         604-552-7999    
   of services and products to position your business               and major transportation routes are all nearby.
   towards growth and long-term success. After all,                 Named by Queen Victoria in 1859, the first capital
   their business is making your business prosper.                  of British Columbia has history as well as geogra-
   604-528-3803                               phy on its side. New Westminster’s ideal riverfront     Consulting Award Sponsor
                                                                    location, unique heritage character and strong          Steinman Preovolos is a law firm specializing in
                                                                    community connections make it a great place to          commercial litigation and employment law and
                                                                    live, work and play.                                    is located in Vancouver’s central business and
                                                                    604-521-3711                financial district. The firm’s practice includes acting
                                                                                                                            as counsel to clients in all manner of business
   Global Award Sponsor                                                                                                     disputes, including contract disputes, negligence
   An elegant four-star hotel, the Executive Plaza                                                                          and misrepresentation cases, shareholder and part-
   Coquitlam offers personalized, attentive service                                                                         nership disputes, fraud claims, banking litigation,
   in a luxurious environment. Its 140 beautifully                  Service Award Sponsor                                   insurance claims, commercial tenancy disputes,
   appointed rooms and deluxe suites blend a unique                 Small Business Banking products were created            and employment cases. The firm’s clients include
   boutique feel with an upscale atmosphere. Enjoy                  with you in mind, the small business owner, to          Canada Post, U-Haul and AG Hair Cosmetics.
   the signature 15 minute Executive massage in the                 ensure they meet your business financing and            604-692-2525          
   spa, complimentary for overnight guests or have                  banking needs. Helping your business by offering
   a soak in the outdoor heated pool and hot tub.                   you more branches, and longer hours so you can
   Celebrate business accomplishments or personal                   do your business banking when and where you
   milestones at the Copper Club Restaurant & Lounge                want. Browse their website or contact a Small
   with live entertainment. The Executive Plaza Hotel               Business Advisor in your neighborhood. Their            Rockingham Engineering provides structural
   Coquitlam’s well-appointed accommodations                        experts understand your unique needs and provide        engineering services for residential projects for
   include Deluxe Rooms, Corporate Club Rooms and                   one-on-one service and advice.                          the North Shore, Squamish and Whistler.
   Luxury Suites, combining all the comforts of home                604-927-5700             604-921-1394
   with the amenities of business.
   1-888-433-3932 Central Reservations: 1-866-888-3932
   Hotel Direct: 604-936-9399 Fax: 604-937-4577
                                                                    Editor: Mari-Lou Shoulak                              Funded by Service Canada and offered through The Training Group
                                                                    Published by: The Self Employment Program             at Douglas College. We provide practical training, advice and income
                          The government of Canada has                  A1410 – 1250 Pinetree Way, Coquitlam, V3B 7X3     support for eligible participants. Our program has provided
                          contributed funding to this initiative.       Tel 604-777-6012            Fax 604-777-6040      assistance through training to over 2,200 new business start-ups.
                                                                                                                                                                    INSERT PG 1

                                                                                          A newsletter by and for graduates of the Self Employment Program
                                                                                          co-ordinated through The Training Group at Douglas College.

                                                                                                                                         W IN T ER 2 0 08 /0 9

   Little Loans for Big Ideas                                                                                                                             coast capital

     Opportunity                                          explains Sheila Murray, Community Lending              accountants and other business-specific ser-
     noun                                                 Specialist at Coast Capital. “Many people who          vices that may be required during the planning
     a good chance for advancement or progress            come to us with applications for small business        process.
     (Miriam Webster Collegiate Dictionary, 10th ed.).    loans have limited net worth, are on unemploy-
                                                          ment insurance, don’t own a vehicle – from             While the application process for these loans is
     That’s what Shanda Jerrett experienced when          the traditional banking perspective, they are          thorough to say the least, Jerrett says she un-
     her small business loan from Coast Capital           a high risk. But we listen to their stories. If they   derstands that everyone is in business; lenders
     Savings was approved in 2007. The young entre-       can show motivation and commitment, we’ll              need to be assured that their money is coming
     preneur wanted to open a boutique in Vancouver       consider their plan.”                                  back to them.
     dedicated to chic rain boots, and with the help
     of the Little Loans for Big Ideas™ program, her      Coast Capital has partnered with Western               “They ask you hard questions and make you
     store, Gum Drops, was born.                          Economic Diversification Canada to offer               think through your plan,” she admits. “They’ll
                                                          microcredit loans to entrepreneurs with solid          help you find factors within your business plan
     “Without that loan, I would have had a store-        business plans and demonstrated skills to              you haven’t even considered.”
     front rented with no products to sell,” says         succeed. Graduates of, or current students in,
     Jerrett, 29.                                         a Self Employment Assistance (SEA) program             Each applicant is required to develop a business
                                                          can seek a loan of up to $35,000* if they:             plan, including market analysis, operational
     Jerrett took a self-employment program that          • demonstrate proof of community or personal           details, and financial information (specifically,
     she calls “intense and gruelling but so worth it.”     network support                                      a cash flow statement) for their enterprise.
     This, combined with her existing Coast Capital       • are a member of Coast Capital Savings                Social or environmental impacts should also
     membership, viable business plan, a network of       • have a financially viable business plan              be included in the plan where possible.
     personal support and her own contribution to         • demonstrate proof of their own contribution
     the business, is what made her a contender for         to the business (financial or in-kind)               “We don’t require this much work to create
     the Little Loans for Big Ideas™ program, which                                                              hoops; we do it to help people think of all the
     helps individuals and businesses that may not        ABLED (Advice and Business Loans for Entre-            factors before putting the time and energy into
     meet standard lending criteria.                      preneurs with Disabilities) is a joint initiative      their plan,” Murray assures. “We’re not giving
                                                          between Coast Capital and Western Economic             away free money, here—that would set people up
     New or established entrepreneurs who don’t           Diversification Canada that enables entrepre-          to fail. Their business plans need to make sense
     qualify for a conventional loan are the demo-        neurs with disabilities to access business loans       because we want to see people succeed.”
     graphics Coast Capital is targeting with the         and advice to help launch or expand their small
     Little Loans for Big Ideas™ program. They are        business.                                              Jerrett agrees.
     a diverse group, but they all have one thing in
     common: a viable business idea.                      ABLED applicants can also seek a loan of up to         “It’s a worthy investment of time to go through
                                                          $35,000* if they meet the same criteria listed         the hoops,” she says. “It’s a process, but once
     Applicants for small business loans, especially      above, plus they:                                      you come out the other end, you’re much
     start-ups, may be turned away from big banks         • have a self-declared disability and proof thereof    stronger and knowledgeable, and it’s empow-
     if their business idea is deemed too risky or        • show strong evidence and documentation of            ering, really.”
     their personal credit or employment history is         a disability management strategy
     irregular. But at Coast Capital, they understand                                                            For more information about the Little Loans
     that life happens.                                   Before they even apply, ABLED program candi-           for Big Ideas™ program, visit any Coast Capital
                                                          dates may qualify for business consulting assis-       branch, or call
     “Maybe you’ve just gone through a divorce,           tance from Coast Capital to develop business           604.517.7000.
     been ill for an extended time, or were laid off,”    plans. This means receiving access to lawyers,         *loan amount and approval based on application details.

     Self-Employment Program Staff List
We have had some retirements and new staff come on board this year                    All of us can be reached by phone at 604-777-6012 or by the email
so we thought we would update you with our contact information.                       addresses below

Aveledo, Laura           Business Advisor             Peterson, Ray            Business Advisor    
Cranna, Tannya          Program Assistant              Ricard, Chris            Business Advisor      
Hill, Graham            Program Manager                  Shoulak, Mari-Lou      Marketing Manager     
Indseth, Wayne           Business Advisor             Sieber, Rita            Program Assistant      
Kenny, Sue     Program Coord. (Greater Vancouver Program)        Sim, Alex        Program Coord. (North Fraser Program)
                                                                                                                                                   INSERT PG 2

                                                                                      A newsletter by and for graduates of the Self Employment Program
                                                                                      co-ordinated through The Training Group at Douglas College.

                                                                                                                              W IN T ER 2 0 08 /0 9

    How businesses can flourish
    in today’s global economy                                                                                                           tD caNaDa tRUst

    As Canada has become more integrated                their own domestic markets for growth.              increasingly diverse workforce offers the
    into the world economy over the past few            Canada currently accounts for only 2% of            opportunity for Canadian companies to over-
    decades, its exports and imports have grown         the global economy. What’s more, Canada’s           come these barriers more easily.
    dramatically—from 22% of GDP in 1980 to             relatively mature market is likely to expand at
    well over 40% today for exports and 35% for         a much slower rate than that of the world.          Productivity gains are crucial
    imports. Clearly, many Canadian businesses                                                              As globalization continues, the need to ramp
    have been reaping the benefits of increasingly      Obstacles can be overcome                           up productivity will be critical regardless of
    open international markets to grow sales            Many SMEs have been deterred by the risks           the size of business or nature of its market.
    and improve their bottom lines.                     and obstacles in doing business abroad, some        Companies must strive to move up the value-
                                                        of which loom larger in perception than             added chain by shifting production towards
Over the past decade, export-intensive                  reality. Obstacles exist, of course, but so do      goods and services that have greater profit
manufacturers have tended to deliver                    ways to overcome them, as outlined below:           margins. Employing and training skilled
the strongest performance.                                                                                  staff, investing in capital, and adopting new
                                                        • Resources There are abundant resources            technologies will be necessary measures in
    Room for global growth                              available to potential exporters and importers.     moving towards this goal.
    Yet a closer look shows that Canadian               Many organizations are well-equipped to
    businesses have only begun to scratch the           help SMEs, including the Export Development         We’ve come a long way in the past few
    surface with respect to global opportunities.       Corporation (EDC), the Business Development         decades, but we have much further to go if
    For one, the bulk of companies that trade           Bank of Canada (BDBC), and the Department           we want to have a robust growing economy
    internationally deal exclusively with the           of Foreign Affairs.                                 and a high standard of living in years to come.
    United States.                                                                                          Canadian businesses need to reach out to the
                                                        • Financing Institutions like banks, the EDC,       rest of the world and take a few risks — and
    And while this reliance on the U.S. has             and BDBC stand ready to help businesses             all Canadians will reap the rewards.
    declined over the past few years, the drop          obtain financing and manage risks.
    was more a reflection of the recent U.S.                                                                For all your small business banking needs,
    slowdown and impact of the surge in the             • Shipping costs Technological progress has         please visit your local branch or
    Canadian dollar than a move by exporters            dramatically reduced shipping costs. Since
    to diversify towards other countries. In            1980, the real cost of sea freight has fallen by
    fact, Canada’s share of imports in booming          11%, the cost of air transport by 25%, and the
    markets, such as China, has actually been           cost of a three-minute telephone call by 67%.           Upcoming Round Table
                                                        • Foreign exchange A variety of financial
                                                                                                               THE FIRST
    Secondly, Canadian exports are dominated by         institutions are available to help manage
    large companies. For example, the 50 largest        exchange rate risk and volatility, including           Self Employment Trade Show
    exporters in Canada account for roughly half        establishing hedging contracts.
    of all goods shipped abroad. On the flip side,                                                                     Wednesday, January 7
    only about one in five small and medium-            • Other languages and cultures Language                         5:00 pm - 8:00 pm
    sized businesses (SMEs) are exporters.              barriers and cultural differences can be
                                                                                                                            Douglas College
                                                        reduced over time. The use of English as
                                                                                                                           New Westminster
    Looking ahead, it will become increasingly          the language of international business has
    difficult for Canadian companies to rely on         been expanding. At the same time, Canada’s
                                                                                                                             Room 1630/40

                                                                                                               Book your table now for your chance to
   Stories Wanted                                                                                              make contacts, display your marketing
                                                                                                               materials and products, demonstrate
In future newsletters, we are looking for you to share your business expertise, knowledge, and stories         your service, and take orders!
about your experiences, your challenges or wins as an entrepreneur. The focus can be either educational        To reserve call Tannya at 604-777-6012
or inspirational. Please contact Mari-Lou at 604-777-6097 or email

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