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WHAT IS PARTNERING

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					    NORHAIZA GHAZALI ( AA 03038 )
PARTNERING IN CONSTRUCTION INDUSTRY
   WHAT IS PARTNERING?

Partnering is a cooperative approach to project
 management that recognizes the importance of all
 member of the project team, established harmonious
 working relationships among them, and resolves
 issues in a timely manner, minimizing impact on
 project execution.
It is a team building process designed to promote and
 ensure a win/win outcome for all the "stakeholders" (
 the owner, architects, engineers, contractors, subs,
 and suppliers) of a construction project. At the heart
 of partnering is a signed "charter" which guides team
 member behavior and attitudes throughout the life of
 the project.
                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
  What is a "Partnering Charter"?


It is a psychological contract or a "handshake"
 among men and women of honor, which defines
 how they agree to work with each other, and the
 major objectives they are attempting to
 accomplish.




                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
 What does a typical Charter look
              like?
 A typical Charter starts with a mission
  statement for the project. The mission
  statement contains references to any unique
  aspects of the job, plus the commitment of
  the team members to build to the job safely,
  on-time, within budget, and in a quality
  manner which meets the owner's
  requirements.
 The mission is followed by a set of team
  goals, such as, but not limited to, the
  following:
                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
 Develop an optimized design which meets
 all of the owner's needs. Develop and utilize
 a problem resolution process which resolves
 problems quickly, at the lowest possible
 level, and avoids all litigations. Maintain
 open and honest communications with each
 other. Work together cooperatively,
 collaboratively, and in a non-adversarial
 spirit. Commit to "building it right the first
 time", and to do everything possible to
 promote pride-in-workmanship on the job.
 Commit to meet regularly (at least quarterly)
 to review the team's success at living up to
 the Charter.
                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
           ADVANTAGES

Reduced exposure to litigation.
Improved project outcomes in terms of cost,
 time and quality.
Lower administrative and legal costs.
Increased opportunity for innovation and
 value engineering.
Increased chances of financial success.


               NORHAIZA GHAZALI ( AA 03038 )
           PARTNERING IN CONSTRUCTION INDUSTRY
  PARTNERING WORKSHOP
During the workshop we will lead the
participants through exercises and breakout
sessions that:
• Define their expectations for the day.
• Define goals for the project.
• Create lists of obstacles and concerns.
• Create action plans to proactively solve the
  most serious issues.
• Create a project alignment chart, including
  explanation of design/construction process
  for the owner, to enhance project
  communications.
                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
• Create procedures for RFI’s, submittals,
  change orders, and pay applications that
  ensure proper flow of communications and
  prompt payment.
• Dispute resolution processes are suggested
  and agreed upon to prevent escalation of
  problems and prevent litigation.
• Inspiration/celebration ideas are determined.




                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
  THE BASIC COMPONENT OF A
  PARTNERING RELATIONSHIP


A collectively developed mission statement.
A collectively developed charter that
 contains specific goals and objective.
An effective communication system.
An effective monitoring and evaluation
 system.
An effective conflict resolution system.
               NORHAIZA GHAZALI ( AA 03038 )
           PARTNERING IN CONSTRUCTION INDUSTRY
       How is partnering done?
Partnering involves two types of meetings, in
 which all stakeholders must participate:

An initial retreat in which major design
 and/or construction issues are discussed,
 major project concerns are identified and
 resolved, and the foundations for on-going
 teamwork are established. A series of follow-
 up review sessions (typically quarterly, or as
 dictated by the needs of the project) in which
 problem solving takes place, substantive and
 human issues can be resolved, and the spirit
 of the charter is reinforced.
                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
     STEEP FOR SUCCESS IN
         PARTNERING
 Assume the other parties are honest and
  intend to do a good job.
 Understand and believe that the best way to
  have an effective team is to create win-win
  relationship that begin with respect.
 Start the process before the project starts.
 Involve management : this is necessary to
  set the tone and reinforce and support the
  process.

                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
 Select project objectives for cost, schedule,
  safety, etc. That are specific and mutually
  agreed upon.
 Develop an issue escalation process that any
  party can invoke.
 Evaluate progress towards accomplishment
  of project and partnering goals jointly.
 Encourage and develop partnering skills
  throughout the project.



                NORHAIZA GHAZALI ( AA 03038 )
            PARTNERING IN CONSTRUCTION INDUSTRY
    Lessons Learned From Partnering

  Based on the results of ten years of partnering efforts, the
  following items seem to have a major impact on the success or
  failure of the process. It is essential that they be discussed and
  agreed to during the course of the initial retreat. All parties
  must agree to attitudes and behaviors which:

• Focus on fixing the problem, and not the blame.
• Set absolutely honest suspense dates.
• Avoid the use of "ASAP" - and instead specify a real date/time
  for the task to be completed.
• Summarize the agreements made before adjourning any
  meeting.
• Get explicit closure on problem resolutions - who will do what,
  and when will they do it?
• Work to resolve issues at the filed or lowest practical level.
• Use the chain-of-communications to escalate problems which
  resist resolution.
                     NORHAIZA GHAZALI ( AA 03038 )
                 PARTNERING IN CONSTRUCTION INDUSTRY
• Never pass a suspense date without mutual agreement to
  change the suspense date or to escalate. Always estimate time
  to resolve and allow for that in setting suspense dates.
• In general, establish open, honest, timely communications.
• Never let a problem fester in the hopes it will go away.
• Escalate in tandem up the respective chains of command, and
  never unilaterally.
• Notify the next level in the chain if ever a suspense date must
  be slipped.
• Avoid any surprise bad news. (Avoid putting issues in a letter
  which haven't already been verbally discussed with the other
  party.)
• Encourage keeping good documentation.
• Tell each other directly if you see a problem.
• Avoid hidden agendas.
• When sub consultants/subcontractors need to be involved, use
  joint meetings to be sure that the engineer/general is kept in
  the control loop.


                     NORHAIZA GHAZALI ( AA 03038 )
                 PARTNERING IN CONSTRUCTION INDUSTRY
    NORHAIZA GHAZALI ( AA 03038 )
PARTNERING IN CONSTRUCTION INDUSTRY

				
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