CUNY School of Professional Studies (SPS) Performance Goals and

Document Sample
CUNY School of Professional Studies (SPS) Performance Goals and Powered By Docstoc
					                                                                        CUNY School of Professional Studies (SPS) Performance Goals and Targets
                                                                                               2007-2008 Academic Year
                                                                                          Performance Management Process

    Goals               Objectives                         Indicators                                     2007-2008 University Targets                                                       2007-2008 Targets
Raise Academic   1. Strengthen CUNY         1.1 Documented efforts to move              1.1 Resources will be shifted to Univ. flagship and college priority   1.  Launch CUNY’s second online degree, the CUNY Online BS in Business.
Quality             flagship and                flagship and priority                       programs to support the Univ.’s commitment to become a             2.  Develop 10 new courses for the CUNY Online BS in Business.
                    college priority            programs and research programs to           research-intensive institution.                                    3.  Develop 8 new credit courses in non-degree programs.
                    programs, and               the next level                          1.2 CUNY and its colleges will draw greater recognition for academic   4.  Launch and integrate the Off Campus College into SPS.
                                                                                                                                                               5.  Collaborate with the John F. Kennedy Jr., Institute for Worker Education
                    continuously update     1.2 Recognition/validation from external        quality.
                                                                                                                                                                   to develop a letter of intent to offer a Master’s in Disability Studies degree
                    curricula and program       sources                                 1.3 Program reviews, with analyses of enrollment and financial data,       program and submit to the SPS Governing Council for approval.
                    mix                     1.3 Self-reports by the colleges                will demonstrably shape academic decisions and allocations by          Targeted launch date fall 2008.
                                            1.4 Reports of courses with a significant       colleges.                                                          6. Collaborate with City College and the Paul A. Kaplan Center to develop a
                                                technology component and self-          1.4 Colleges will use technology to enrich courses and teaching.           letter of intent to offer a joint/dual Master’s in Applied Theater and submit
                                                reports by colleges                                                                                                to the SPS Governing Council for approval. Targeted launch date fall
                                                                                                                                                               7. Collaborate with, and support, the Murphy Institute in developing new
                                                                                                                                                                   SPS courses and programs to be submitted to the SPS Governing
                                                                                                                                                                   Council for approval.
                                                                                                                                                               8. Continue to refine strategies as well as develop new strategies to train
                                                                                                                                                                   faculty on the use of Blackboard in SPS courses. Provide training to at
                                                                                                                                                                   least 20 faculty members.
                                                                                                                                                               9. Implement the new SPS governance plan.
                                                                                                                                                               10. Conduct an external evaluation of SPS in preparation for the School’s
                                                                                                                                                                   participation in the Graduate School and University Center’s upcoming
                                                                                                                                                                   Middle States Evaluation.

    SPS 2007-2008 PMP                                                                                 Page 1 of 7                                                                                                                   July 1, 2007
                                                                                                                                                                                                                           Revised July 11, 2007
                                                                  CUNY School of Professional Studies (SPS) Performance Goals and Targets
                                                                                         2007-2008 Academic Year
                                                                                    Performance Management Process

            2. Attract and nurture a    2.1 College self-reports on efforts to     2.1 Colleges will continuously upgrade the quality of their faculty, as   1. Appoint 5 distinguished lecturers.
               strong faculty that is       build faculty quality through hiring        scholars and as teachers                                             2. Increase the number of SPS courses taught by CUNY full-time faculty by
               recognized for               and tenure processes and               2.2 Faculty research/scholarship will increase from 2005-2006 levels.        10%.
               excellent teaching,          investments in faculty development     2.3 Instruction by full-time faculty will increase incrementally.         3. Continue to provide professional development opportunities for faculty
                                                                                                                                                                teaching at SPS with a focus on best practices and curriculum
               scholarship and          2.2 Faculty scholarship and creative       2.4 More under-represented faculty and staff will be recruited.
               creative activity            work report                                                                                                      4. Highlight accomplishments (including professional appointments, grant
                                        2.3 % of instructional hours and mean                                                                                   awards, publications of articles and books or presentations at
                                            hours taught by FT new and nonnew                                                                                   conferences) of SPS faculty in SPS newsletters and on the SPS and
                                            faculty; # FT faculty                                                                                               Online Baccalaureate websites.
                                        2.4 Faculty & staff diversity reports                                                                                5. Through the Murphy Institute, continue to publish New Labor Forum, the
                                                                                                                                                                Institute’s nationally recognized journal. Also offer a variety of public
                                                                                                                                                                programs including monthly labor forums as well as leadership
                                                                                                                                                                development programs for union members.
                                                                                                                                                             6. Demonstrate outreach to under-represented groups in order to recruit a
                                                                                                                                                                diverse faculty and staff.
                                                                                                                                                             7. Establish a process and procedures for awarding faculty stipends, to
                                                                                                                                                                support publishing and/or conference attendance, from revenue
                                                                                                                                                                generated by the SPS Virtual Bookstore.

SPS 2007-2008 PMP                                                                                 Page 2 of 7                                                                                                                 July 1, 2007
                                                                                                                                                                                                                     Revised July 11, 2007
                                                                            CUNY School of Professional Studies (SPS) Performance Goals and Targets
                                                                                                   2007-2008 Academic Year
                                                                                              Performance Management Process

                3. Ensure that all              3.1 Campaign for Success indicators: %        3.1 Colleges will implement approved CUE plans, make progress on     1. To ensure that degree requirements and program expectations are
Improve         students receive a solid            of students passing gateway                   Campaign for Success indicators, and use outcomes to drive          clear to students, develop and distribute a “survival guide”
Student         general education and               courses with C or better; % of                improvements in teaching and support.                               designed to provide students with information and practical
Success         effective support,                  freshmen and transfers taking             3.2 Colleges will draw upon degree and adult and continuing             strategies for success.
                particularly in                     course the summer after entry; % of           education resources to improve basic skills and ESL outcomes     2. Since the Online degrees are for degree completes and students
                the first 60 credits of study       grades issued for withdrawal; ratio of        University-wide.                                                    enter these programs with at least 30 credits earned and may
                                                    undergrad FTEs to headcount.              3.3 Show & pass rates on the proficiency exam will rise CUNY-wide.      transfer in up to 90 credits from previously attended institutions,
                                                    Baccalaureate colleges only:              3.4 Colleges will improve high school student readiness by meeting      faculty designed the General Education curriculum to
                                                    Average # credits earned in first 12          95% of enrollments targets for College Now, achieving a 75%         accommodate these students by providing a flexible course of
                                                    months; % of lower division seats             successful completion rate; implementing College Now strategic      study. Through ongoing academic advisement ensure that
                                                    taught by full-time faculty; % of             plans.                                                              students successfully complete their remaining general education
                                                    students with major declared by the                                                                               requirements and core course of study.
                                                    70th credit.                                                                                                   3. Establish a baseline CPE show and pass rate for those students
                                                3.2 Baccalaureate colleges: % of SEEK                                                                                 required to take the CPE.
                                                    students who pass skills tests in 1                                                                            4. By the end of the year, establish the baseline pass rate of students
                                                    yr; % of ESL students who pass in 2                                                                               in General Education and Core Courses in the Online BA in
                                                    years. Associate colleges: pass                                                                                   Communication and Culture degree.
                                                    rates on skills tests following                                                                                5. At the end of the 2008 spring term, begin to measure the baseline
                                                    remediation; % of remedial students                                                                               pass rate of students in General Education and Core Courses in
                                                    at 30 credits who pass all basic skills                                                                           the Online BS in Business.
                                                3.3 Show & pass rates on CUNY
                                                    proficiency exam
                                                3.4 # of College Now course/workshop
                                                    participants; course completion and
                                                    pass rates; implementation of 2004-
                                                    08 College Now strategic plan

    SPS 2007-2008 PMP                                                                                       Page 3 of 7                                                                                                         July 1, 2007
                                                                                                                                                                                                                       Revised July 11, 2007
                                                                    CUNY School of Professional Studies (SPS) Performance Goals and Targets
                                                                                           2007-2008 Academic Year
                                                                                      Performance Management Process

            4. Increase retention and   4.1 One-year and two-year retention         4.1 Retention rates will progressively increase.                      1. Conduct a study of our students’ educational and professional
            graduation rates                rates                                   4.2 Graduation rates will progressively increase, in                     goals in order to improve future programming and student services.
                                        4.2 Six-year AA/AS/AAS, BA/BS                   baccalaureate/masters programs and in associate programs.            For the purposes of understanding why students enroll in SPS
                                            graduation rates; four-year BA/BS                                                                                Certificate and Degree programs, study retention and completion
                                            graduation rates; four-year MA/MS                                                                                rates.
                                            graduation rates                                                                                              2. Continue to evaluate the retention rates of students in the Online
                                                                                                                                                             BA in Communication and Culture to understand their enrollment
                                                                                                                                                             patterns and to establish a retention rate.
                                                                                                                                                          3. By the end of the second full year of the Online BA in
                                                                                                                                                             Communication and Culture program, establish a baseline
                                                                                                                                                             retention rate.
                                                                                                                                                          4. Draft and implement a retention plan that will outline the services
                                                                                                                                                             SPS will provide to support retention.
                                                                                                                                                          5. To understand how the online orientation program assists students
                                                                                                                                                             in returning to college, understand the unique approaches to online
                                                                                                                                                             learning, and how it improves student retention, evaluate the
                                                                                                                                                             program in order to enhance the program and increase student’s
                                                                                                                                                             participation in orientation.
                                                                                                                                                          6. Enhance the advisement process for degree students by creating
                                                                                                                                                             an advisement guide which faculty and staff can use to increase
                                                                                                                                                             retention and graduation rates.

            5. Improve post-graduate    5.1 Pass rates on licensure/certification   5.1 Professional preparation programs will improve or maintain high   1. Design and develop an alumni database to facilitate alumni
               outcomes                     exams                                       performance of their students on certification/licensing exams.      engagement with SPS and with CUNY.
                                        5.2 Performance on standardized             5.2 All colleges will report performance on graduate exams.           2. Develop a plan to offer career services.
                                            exams required for entry to             5.3 Job and education placement rates for graduates will rise.
                                            graduate/professional programs
                                        5.3 Survey of associate and
                                            baccalaureate graduates one year
                                            after leaving college

SPS 2007-2008 PMP                                                                                 Page 4 of 7                                                                                                         July 1, 2007
                                                                                                                                                                                                             Revised July 11, 2007
                                                               CUNY School of Professional Studies (SPS) Performance Goals and Targets
                                                                                      2007-2008 Academic Year
                                                                                 Performance Management Process

            6. Improve quality of   6.1 Student experience survey results     6.1 Student satisfaction with academic support services, student      1. Expand the availability of online services currently offered to online
               student academic         on satisfaction with academic,            services, academic advising and use of technology to strengthen      degree students (library services, virtual bookstore, and e-tutoring)
               support services         technological and support services,       instruction will rise CUNY-wide.                                     to all SPS students.
                                        including academic advising                                                                                 2. Appoint 2 new academic advisors within the Online Admissions
                                                                                                                                                       and Advisement center.
                                                                                                                                                    3. Develop an online math resource center staffed by tutors to help
                                                                                                                                                       students improve their quantitative skills.
                                                                                                                                                    4. Develop a plan to offer enhanced student services, to include a
                                                                                                                                                       common SPS inquiry and advisement process.
                                                                                                                                                    5. Create an online student community center to foster student
                                                                                                                                                    6. Participate in OIRA’s student experience survey to learn more
                                                                                                                                                       about student satisfaction with the School’s academic programs,
                                                                                                                                                       support services and academic advising. When SPS is included in
                                                                                                                                                       OIRA’s student experience survey, SPS will use the results to
                                                                                                                                                       establish student satisfaction baselines.

SPS 2007-2008 PMP                                                                           Page 5 of 7                                                                                                            July 1, 2007
                                                                                                                                                                                                          Revised July 11, 2007
                                                                     CUNY School of Professional Studies (SPS) Performance Goals and Targets
                                                                                            2007-2008 Academic Year
                                                                                       Performance Management Process

Enhance         7. Meet enrollment goals   7.1 Enrollment in degree and adult and   7.1 Colleges will meet enrollment targets for degree and adult and         1. In online degrees, achieve the following enrollments:
Financial          and facilitate              continuing education programs;            continuing ed enrollment; mean SATs/CAAs of baccalaureate                  • Fall: 200 FTEs Spring: 300 FTEs
And                movement of eligible        SATs/CAAs                                 entrants will rise.                                                   2. In non-degree credit courses, enroll the following section seats:
Management         students from           7.2 % of TIPPS course equivalencies      7.2 All colleges will increase the percentage of their TIPPS                    • Summer 07: 160 Fall 07: 600 Spring 08: 850
Effectiveness      associate to                completed                               equivalency evaluations by May 1, 2008.                                 3. In non-credit courses enroll 750 section seats. In addition to this
                   baccalaureate                                                                                                                                  figure, a large number of students will enroll in the Coastal Storm
                   programs                                                                                                                                       Plan Personnel Training Program*
                                                                                                                                                               4. For the new Online BS in Business degree, perform all TIPPS
                                                                                                                                                                  equivalency evaluations by May 1, 2008.

                                                                                                                                                               * Note: Under the Coastal Storm Plan Personnel Training Program, SPS is
                                                                                                                                                               prepared to provide the capacity for up to 27,000 individuals to complete an
                                                                                                                                                               online course and 5,400 to complete a classroom course. The actual number
                                                                                                                                                               of course completions will depend on how successful the City is in recruiting
                                                                                                                                                               participants and the actual “show rate” of those registered to attend.

                8. Increase revenues and   8.1 Alumni/corporate fundraising (CAE-   8.1 Alumni-corporate fundraising will increase 10% CUNY-wide.              1. Increase revenue from grants, contracts, and partnerships by 5%.
                   decrease                    VSE report)                          8.2 Each college will achieve its productivity savings target and apply    2. Achieve a revenue target of $3,000,000 ($2,000,000 from Online
                   expenses                8.2 Productivity targets                      those funds to student instruction-related activities.                   Degrees and $1,000,000 from non-degree credit courses) for
                                           8.3 Percent of budget spent on           8.3 Every college will lower or hold constant the percentage of its tax-      FY08.
                                               administrative services                   levy budget spent on administrative services.                         3. To support the School’s growing fiscal management and reporting
                                           8.4 Balanced budget and evidence of a    8.4 All colleges will have & implement financial plans with balanced          requirements, appoint a Manager of Fiscal Operations.
                                               solid financial plan                      budgets.                                                              4. SPS will develop its baseline percentage of expenditures on
                                           8.5 Contract/grant awards (RF Report +   8.5 Contract/grant awards will rise 5% CUNY-wide.                             Administrative Services in FY08 and FY 09.
                                               CUNY projects)                       8.6 Indirect cost recovery ratios will improve CUNY-wide.
                                           8.6 Indirect cost recovery as ratio of   8.7 Each college will meet agreed upon revenue targets for adult and
                                               overall grant/contract activity           continuing education.
                                           8.7 Adult and Continuing Education

    SPS 2007-2008 PMP                                                                              Page 6 of 7                                                                                                                   July 1, 2007
                                                                                                                                                                                                                        Revised July 11, 2007
                                                                    CUNY School of Professional Studies (SPS) Performance Goals and Targets
                                                                                           2007-2008 Academic Year
                                                                                      Performance Management Process

            9. Improve administrative   9.1 Evidence of foundation restructuring.    9.1 Colleges will complete agreed-upon restructuring of their             1. Participate in efforts to define requirements for and locate a unified
                services.               9.2 Surveys of student satisfaction with          philanthropic foundations to comply with CUNY guidelines and            facility for SPS to eliminate administrative duplication and improve
                                             nonacademic administrative                   document participation in the CUNY Compact.                             student services.
                                             services                                9.2 Student satisfaction with administrative services will rise or        2. Develop a plan to move SPS registrations into one system in
                                        9.3 Percentage of instruction delivered           remain high at all CUNY colleges.                                       preparation for the implementation of ERP.
                                             on Fridays, nights, weekends            9.3 The % of instruction delivered on Fridays, nights, weekends will      3. Conduct an evaluation with CUNY Computing and Information
                                        9.4 Evidence of a chemical inventory and          rise CUNY-wide, to better serve students and use facilities fully.      Services to determine the feasibility of integrating the design and
                                             hazardous waste management              9.4 All colleges will develop a chemical inventory and hazardous             functions of the SPS and Online BA web sites.
                                             system and that faculty/staff working        waste management system. All faculty/staff working with              4. Assess SPS operational infrastructure and technology and develop
                                             in labs have participated in                 chemicals or other hazardous substances will participate in             a plan to improve SPS administrative, faculty, and student support
                                             hazardous waste training.                    hazardous waste training sessions.                                      structures.
                                        9.5 Report card measuring campus             9.5 All colleges will make timely progress in ERP implementation.         5. Measure student satisfaction with administrative and student
                                             performance on ERP                                                                                                   services through quantitative and qualitative evaluations and
                                             implementation (specific measures                                                                                    establish baseline values in FY 08
                                             to come)                                                                                                          6. Work towards achieving a balanced budget by FY2010.
                                                                                                                                                               7. Each staff person will participate in at least one professional
                                                                                                                                                                  development workshop, course, or conference.

SPS 2007-2008 PMP                                                                                   Page 7 of 7                                                                                                              July 1, 2007
                                                                                                                                                                                                                    Revised July 11, 2007