Banking qualifications, e- learning and the National ...

Sponsored By The European Union Under European Programme For Reconstruction And Development Banking qualifications, e- learning and the National Qualifications Framework (NQF) Bankseta conference Samuel B A Isaacs Executive Officer South African Qualifications Authority 21 May 2003 Introduction “Building our new nation demands the establishment of an integrated education and training system which acknowledges the achievements of all learners equally and supports a learning nation.” Prof. Kader Asmal, MP, Minister of Education Why an NQF for South Africa? Globalisation • • • • • To promote the development of a nation that is committed to life-long learning To ensure quality education and training Intellectual capital for a competitive edge Rapid technological change Change, change and more change Why an NQF for South Africa? • • • • Democratisation Response to history of division, suppression and inequality Transformation agenda Vision of an entirely new education and training dispensation for workers, learners of all ages The SAQA Mandate To oversee the development and implementation of a National Qualifications Framework (NQF) in terms of the NQF objectives which are to: • • • • • Create an integrated national framework for learning achievement Facilitate access to, and mobility and progression within, education, training and career paths Enhance the quality of education and training Accelerate the redress of past unfair discrimination in education, training and employment opportunities and thereby, Contribute to the full personal development of each learner and the social and economic development of the nation at large. Vision and Mission A world class National Qualifications Framework for South Africa To ensure the development and implementation of a National Qualifications Framework which contributes to the full development of each learner and to the social and economic development of the nation at large SAQA’s Role and Responsibilities SAQA ensures that our nation has: • A standards setting system • A quality assurance system • A comprehensive information system – the National Learners’ Records Database (NLRD) SAQA and its Sub-structures Standards Setting SAQA Quality Assurance 12 NSBs Moderating bodies SGBs National Learners’ Records Database ETQAs Providers Learners SAQA’s Quality Cycle Registers standards and qualifications Standards Setting Accredits ETQAs Quality Assurance •Learning outcomes and associated assessment criteria •Moderation requirements Evaluation •Accredits providers •Accredits courses •Registers assessors •Learners accredited with achievements on the NLRD •Implementation feeds into review of registered standards and qualifications 26 Qualifications in Banking are registered on the NLRD: Title Banking Diploma: Advanced Banking Doctor of Philosophy: Banking Bachelor of Banking Bachelor of Commerce Honours: Banking NQF Level Level 1 Level 5 Level 8 and above Level 6 Level 7 Provider/SGB Interim SGB for Education, training, Development RAU UP UNISA UP 26 Qualifications in Banking are registered on the NLRD (continued): Title Bachelor of Commerce: Banking Bachelor of Commerce: Banking Bachelor of Technology: Banking Bachelors Degree: Central Banking Bachelors Degree: Treasury and International Banking NQF Level Level 6 Level 6 Level 7 Level 6 Level 6 Provider/SGB University Oragne Free State UP CTP Institute of Bankers in SA Institute of Bankers SA 26 Qualifications in Banking are registered on the NLRD (continued): Title Certficate: Banking Certificate: Banking Diploma: Banking Diploma: Treasury – International Banking Doctor of Commerce: Banking NQF Level Level 5 Level 5 Level 5 Level 5 Level 8 and above Provider/SGB Institute of Bankers SA Damelin Education Group UNISA Institute of bankers SA UP 26 Qualifications in Banking are registered on the NLRD (continued): Title NQF Level Provider/SGB Master of Commerce: Banking Master of Laws: Banking and Stock Exchange Law National Certificate: Banking National Certificate: Security Practices: Banking and Financial Institutions National Diploma: Banking Level 8 and above Level 8 and above Level 5 Level 4 UP RAU CTP Security Officers Board Level 6 CTP 26 Qualifications in Banking are registered on the NLRD (continued): Title National Higher Certificate: Banking Postgraduate Diploma: Finance Banking and Investment Management National Certificate: Banking National Certificate: Banking National Certificate: Banking National Certificate: Banking NQF Level Level 5 Level 7 CTP University of Natal Provider/SGB Level 2 Level 3 Level 4 Level 5 SGB Financial Services (NSB 03) SGB Financial Services (NSB 03) SGB Financial Services (NSB 03) SGB Financial Services (NSB 03) Financial Services SGB submitted: • • 2 Qualifications in Micro- Finance Levels 3 and 4 15 Unit Standards These should be registered at next meeting of the SAQA Authority in June 2003. SGB for Financial Services has registered the following Unit Standards: • • • • • • • Banking Levels 2 – 5 International Banking Levels 4 & 5 Asset-based Finance Levels 2, 3, 4 & 5 Factoring and Discounting Level 4 Merchant Banking Levels 4 & 5 Mortgage Finance Levels 4 & 5 Reserve Bank Levels 3 & 4 TOTAL 124 12 17 13 13 9 10 198 The SGB for Financial Services covers both sectors and the following Insurance Qualifications and Standards have been registered: • • • • • • National Certificate in Insurance Levels 2 & 3 National Certificate in Long Term Insurance Level 4 National Certificate in Short Term Insurance Level 4 National Certificate in Health Care Benefits Level 4 National Certificate in Health Care Benefits: Claims Assessment Level 4 National Certificate in Unit Trust Investment Level 4 The SGB for Financial Services covers both sectors and the following Insurance Qualifications and Standards have been registered (continued): • • • • Unit Standards in Group Retirement Benefits Level 4 Unit Standards for Trustees of Retirement Funds Levels 1 & 3 (x5) Unit Standards in Financial Literacy Levels 2 – 6 (x28) Unit Standards in Communication for Financial Services Qualifications Level 4 (x5) Qualifications in the process of registration: • • National certificate in Financial Services: Wealth Management – Level 4 National Certificate in Risk Management – Level 4 Challenges to e-learning in the Banking sector 1. Building the critical mass of banking staff to be competent self-directed learners. 2. Ensuring quality e-learning provision. 3. Monitoring the learning effectiveness and efficiency in the Banking Sector. NQF Challenges for the Bankseta 1. 2. 3. 4. Ensuring that all learning achievements of the Banking Sector learners are recorded on the NLRD. Ensuring that the full range of qualifications and standards required by the Banking Sector is registered on the NQF. Ensuring accessible, high quality learning to all learners in the banking Sector. MOU’s with CHE, Umalusi and other ETQAs. Michael Barber and Vicki Phillips HIGH SUPPORT Slow, even progress complacency LOW PRESSURE Stagnation Under-performance Rapid progress High performance HIGH PRESSURE Conflict Demoralisation LOW SUPPORT John Kotter : Leading Change The Relationship of Leadership, Management, Short-term Results and Successful Transformation ++ Transformation efforts can be successful for a while but often fail after short-term results become erratic. LEADERSHIP All highly successful transformation efforts combine good leadership with good management. + Transformation efforts go nowhere. Short-term results are possible, especially through cost cutting or mergers and acquisitions. But real transformation programs have trouble getting started and major, long-term change is rarely achieved. MANAGEMENT + ++ Results Based Management Balancing the 3 R’s REACH Partners/Society RESULTS Outputs/Outcomes Impact RESOURCES Physical/Material Organisational/Human Risk Analysis Low risk Moderate risk High risk Inputs Outputs Activities Outcomes Long-term Impact Decreasing management control We are making the NQF road by walking reflectively, accountably and boldly.