March 24th, 2004
RECRUITING ROUNDTABLE RELEASES RESULTS OF COMPREHENSIVE ANALYSIS OF
DRIVERS OF QUALITY OF HIRE
The Washington, D.C. based Recruiting Roundtable announced the results of their most recent
research, Maximizing Returns on Recruiting Investments. The Recruiting Roundtable is a
membership program of the Corporate Executive Board (Nasdaq/NM:EXBD - News), a leading
provider of best-practices research and quantitative analysis, and serves recruiting executives at
major institutions throughout the world. With participation by over 50 companies and 30,000
employees, the survey is the largest-ever quantitative analysis designed to determine the true
drivers of quality of hire.
Practice Manager David Williams commented, "The difficulty in measuring quality of hire is that it
has historically been impossible to isolate the impact on new hire performance achieved by any
given set of recruiting activities at any one company." Mr. Williams further remarked, "By
methodically evaluating the relative impact of different components of the recruiting value chain
on quality of hire across a large number of companies, the Recruiting Roundtable was able to
identify the most critical aspects of the recruiting process."
Senior Consultant Brian Kropp, PhD added, "These survey results paint a comprehensive picture
of over 150 recruiting levers and new employee experiences that are most important in driving job
fit, organization fit, and new hire performance." He continued, "Through these insights,
Roundtable members will be better able to leverage already taxed recruiting resources against
their charter of providing their organizations with high-quality new hires--a critical need in any
Key findings include:
• Organizations vary considerably in terms of their ability to attract, select, and convert "A-
level performers." Some recruiting departments are bringing in top performers more than
one in every five times, while others only achieve this goal one in every hundred times.
• The most important step in driving quality of hire is the post-offer period--the time
between when the offer is made and when it is accepted. Organizations need to ensure
they are playing an active role in reaching out to candidates with the right message to
convert the best candidates.
• Onboarding activities are second in importance--signaling a clear mandate for recruiting
to play a more active role in "safeguarding its investment." By working with the line to
ensure the right information is provided to new employees, organizations can significantly
improve new hire performance.
• Job branding--the process of providing rich and detailed information about the jobs at an
organization--is more important in attracting the best candidates than focusing on the
provision of information about the organization itself.
Participants in the Recruiting Roundtable's Maximizing Returns on Recruiting Investments study
included more than 50 leading global organizations, such as Baxter, Thomson, GSK, and Intuit.
Quantitative analysis of recruiting processes and outcomes is part of the ongoing research
agenda of the Recruiting Roundtable and is made available exclusively to Roundtable members.
Additional information on the Roundtable's 2004 quantitative analysis and best-practice research
is available at www.recruitingroundtable.com.
About the Corporate Executive Board and Recruiting Roundtable
The Corporate Executive Board is the premier executive network for leaders of the world's largest
public and private organizations to solve their most urgent shared concerns. The Board provides
its integrated set of services currently to more than 2,100 of the world's largest and most
prestigious corporations, including over 75 percent of the Fortune 500. These services are
provided primarily on an annual subscription basis and include best-practices research studies,
executive education seminars, customized research briefs, and Web-based access to a library of
over 275,000 corporate best practices.
The Recruiting Roundtable is one of the Corporate Executive Board's membership programs, and
provides ongoing research dedicated to the strategic and tactical priorities of recruiting
executives. More information on the Recruiting Roundtable is available at