WellStar Health System Offers Online Bill Pay by gfo13259

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									FOR IMMEDIATE RELEASE                                 FOR MEDIA INFORMATION:
                                                      Sharon Woods 770.793.7013
                                                      Media Pager 404.533.0644


             WellStar Health System Offers Online Bill Pay

        MARIETTA, Ga. (June 3, 2008)— WellStar Health System is pleased to
announce the addition of online bill pay to wellstar.org. The online business office is
open 24 hours a day, seven days a week and utilizes the latest advances in e-billing; e-
payment; and data communications technologies.
        This new program is called Bill Pay, and can be accessed from www.wellstar.org
by clicking the Online Bill Pay button located in the upper right corner of the homepage.
The service itself is completely free, and access is available immediately upon the
completion of a brief enrollment process.

Patients can now securely:

        Access their daily updated account information

        Pay multiple accounts

        Receive e-mail updates

        Communicate with billing customer service
        “The ability to pay online provides a customer with convenience, accessibility,
and security,” said Marc Lebrun, WellStar Health System. “We are excited about offering
this secured service to WellStar patients.”
        Once enrolled, patients can view financial information, such as total charges,
amount billed to insurance, insurance payments, insurance pending, patient payments
and patient amount due. Bills can be paid online with either Visa, Mastercard, American
Express or Discover. If patients prefer to not pay over the Internet, they can print a
payment stub that is pre-filled with all of their pertinent account information and pay by
mail.
                                            -more-
       Information on the healthcare billing process and a glossary of billing terms is
also available, along with other educational resources that will help patients appeal
potential insurance denials. Sample letters that can be submitted to insurance
companies requesting an appeal are also available as a complimentary service. All
transactions use powerful encryption technology and are covered under WellStar’s
privacy policy.
       The vision of WellStar Health System is to deliver world-class healthcare
through our hospitals, physicians and services. WellStar Health System includes Cobb,
Douglas, Kennestone, Paulding and Windy Hill hospitals; WellStar Physicians Group;
Urgent Care Centers; Health Place; Homecare; Hospice; Atherton Place; Paulding
Nursing Center; and WellStar Foundation. For more information, call 770-956-STAR or
visit www.wellstar.org.
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