Federal PLUS Loan Process Master Promissory Note (MPN) Instructions for StudentLoanOnLine
1. Access StudentLoanOnLine from your school’s financial aid Web page, to complete your Federal PLUS Loan Master Promissory Note (PLUS MPN). 2. Indicate your estimated loan amount and select a lender. 3. If you have previously applied for a loan on StudentLoanOnLine, log in by entering your User ID, password and choosing the “Access My Account”option. If this is the first loan you have applied for on StudentLoanonLine, choose “Create One” to build your personal account. 4. Select the loan period begin/end dates. 5. If you have previously completed a PLUS MPN, you may be asked to renew your existing MPN with the same lender. You are also required to complete a PLUS Credit Check through Equifax. An approved credit check is required to continue with the MPN completion. If denied, your school will receive a notice and your student may be eligible to receive additional Stafford loan funds. If you would like to appeal your denial, please contact College Assist at 1-800-727-9834. 6. To continue with the MPN, complete demographics, employer, student information and references. Verify that all information is correct. If you completed an MPN renewal you are finished. Otherwise, proceed to the next step. 7. Three options are available to sign your Federal PLUS Loan MPN: A- Electronic Signature * B- Print the MPN and mail the signed MPN to College Assist, or C- College Assist prints your MPN and will mail it to you for your review and signature. You will need to return your MPN to College Assist for processing. * College Assist and your school recommend you select the electronic signature to expedite the process. 8. Read and agree to the Borrower Rights and Responsibilities statement, Disclosure of Loan Terms and, if applicable, the Addendum to the Federal Stafford Loan Master Promissory Note. 9. Your school will receive electronic notification from StudentLoanOnLine that your MPN is complete. If you experience problems while completing any of the above steps, please contact College Assist’s Customer Service Hotline at 303-305-3500 or 1-800-727-9834, or askops@college-assist.com.