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					         TOWN OF TILLSONBURG


            2008 BUSINESS PLAN

Recreation Community Centre Facilities & Parks




                  Page 1                         5/14/2010
Town of Tillsonburg
2008 Business Plan                           -2–
Facilities




1)    Program Mission Statement:

Our vision is to provide quality facilities and properties for recreation, sports and leisure
services and other customers of Tillsonburg in a cost effective and environmentally safe
manner in order to maintain, preserve and enhance the quality of life for the town.

2)    Core Businesses:

Key Customers
    Sports and Recreational Users Groups (Organized and Informal)
    Individuals
    Tillsonburg Tri- County Agricultural Society
    Other government departments such as, MOEE, MNR, LPRCA, Ministry of
      Health and TSSA.
    County & Other Municipalities.
    Corporation Authorities &staff from other departments.
    Local residents of all ages
    Public
    Boards of Education
    Service Clubs
    Local Businesses
    Council
    Customer Service Centre and other town departments

Core Businesses/Services
    Recreation / Leisure Services – Pre-School to Senior
    Aquatic Programs and rentals
    Health Club and Fitness Programs
    Youth Programs
    Racquet Courts – rental and program
    Arena programs and rentals
    Sports Fields programs and rentals
    Hall Rentals
    Concessions and Vending
    Park rentals and special programs
    Service Clubs / Lions, Kiwanis, Shriners etc.
    Tennis


Non-Core Businesses/Services/Activities
    Public Education
    Safety Training (EUSA)
    Assistance to Local Schools
    Future Needs
Town of Tillsonburg
2008 Business Plan                       -3–
Facilities




Legislated Standards and Guidelines

       Town of Tillsonburg By Laws.
       CSA Playspace Standards
       Pesticide Control Act
       Ontario Recreational Facilities Association
       Ontario Provincial Standard Specifications and Drawings
       Technical Standards and Safety Association
       Occupational Health and Safety Act
       Ministry of Labour
       Public Health Department
       Ontario Building Code
       Ontario Fire Code
           Town of Tillsonburg
           2008 Business Plan                   -4–
           Facilities




           Program Map
                                            COMMUNITY
                                          CENTRE PARKS &
                                             FACILITES




                         Community
                         Centre                           Parks Services


                                                                           BIA

                                                  Parks
                                                                   Sports Fields




                       Arenas                                                            Summer
General                                                                                  Place
Building                                    Waterpark
Common
Areas                                                     Health
                                 Indoor                   Club            Halls &
                                 Pool                                   Meeting Rooms


           Concessions                                                       Seniors
                                                                             Centre



                                                                                        Squash Courts
Town of Tillsonburg
2008 Business Plan                        -5–
Facilities




3)   Performance Measures:

                  Measure                        2007         2008          2009
 Community Centre :          Cost per s.f.
Total Community Centre 120,000 sq. ft.*         $15.62        $12.96        $13.35
The higher utility costs (additional
equipment and square footage – 10,000 sf)
have resulted in an increase of 11%
Arenas                       70,000 sq. ft.     $10.60        $6.16          $6.34
Indoor Pool                  11,000 sq. ft.     $14.01        $13.69         $14.10
Halls & Meeting Rooms        11,000 sq. ft.     $10.04        $9.74          $10.03
Senior Centre                10,000 sq. ft.     $ 11.18       $11.02         $11.35
Health Club                  3,500 sq. ft.      $ 11.29       $13.01         $13.40
Squash Courts                 4,000 sq. ft.     $5.54         $4.51          $4.65
Concessions                   1,000 sq. ft.     $11.59        $12.39         $12.76
Parks, Sports Fields & B.I.A.
Cost per acre                  155 acres        $2249         $2479          $2553


4)   Future Directions (Longer Term):

        Continue to meet evolving needs of community (increase in senior population
         as a percentage of community residents) for Recreation Facilities
        Look for operational efficiencies and cost savings
        Review energy management and implement low lost projects with quick
         paybacks
        Strive to continually improve communication and co-operation with user
         groups and other departments
        Continue to work with Contract Maintenance providers
        Continue to build on asset management data
        Participate in Communities in Bloom and Reflections in Light
        Look for partnership opportunities to improve parks and sports fields
        Renew and improve landscaping areas
        Improve exterior lighting and security
        Vestibule for Customer Service Entrance
        Continue painting and tile replacement where required
        Address storage for table & chairs
        Identify additional parking lot locations to handle volumes of activity during
         peak periods.
Town of Tillsonburg
2008 Business Plan                       -6–
Facilities




5) Key Assumptions, Priorities and Trends (Shorter Term):

        Establish a new Summer Grasscutting crew to address non Parks areas
         throughout Tillsonburg. When grass subsides this crew could repair and
         construct additional trails.
        Develop New Parking Lot adjacent to Skatepark to provide parking closer to
         the building for Seniors and those attending functions in the Lions Auditiorim
         (subject to Council approval)

        Obtain assistance to compile all detailed Asset Management data as required
         by the Town of Tillsonburg.
        Quantify energy saving with new installed equipment & technology
        Work to develop additional trails- secure support from community and
         leverage all funding opportunities. Add trails from Borden Crescent to John
         Pound Road and Golf Course. Improve Participark trails.
        Investigate camping facilities.
        New gardens and park – Community Garden, Peace Garden, Dog Parks as
         approved
        Lead role in Communities in Bloom and Reflections in light 2008/2009
        Indoor pool bi-annual maintenance
        Evaluate Interior Security
        Research potential savings on bulk purchasing of facilities supplies
        Continue working on Asset Management program- requirement for additional
         staff hours to inventory detailed supplies and components.
        Continue staff training
        Address exterior signage
        Parks shop retro-fit or relocation
        Work cooperatively with BIA to achieve common goals
        Continue with landscaping improvements throughout Town working with the
         Horticultural Society and others
        Coordinate Civic Garden Pride Movement to prepare for future Community in
         Bloom participation
        Partner with service clubs where possible to improve the quality of life in
         Tillsonburg
        Work cooperatively with Tree Committee and expand Keep Tillsonburg
         Beautiful Week and expand tree planting.
        Memorial Tree and Bench Program Promotion working with the Legion to
         expand program on Veterans Memorial Walkway
        Partner with adult sports group to improve sports fields
        Dog park research and installation of dog park as approved
        Reduce Arena Ice operating season as feasible to reduce energy consumption
         costs
Town of Tillsonburg
2008 Business Plan                        -7–
Facilities




Reduced Services to Meet Mandate of No Increase over 3% in Operating Budget
ongoing since 2004

           Building Hours
           Community Centre - June 4th – Labour Day (September 4) – Building
           Closed every Sunday




6) Key Linkages with Business Plans of Other Programs

          Annandale National Historic Site & Museum
          Special Event Centre
          Library
          Customer Service Centre
          Operations Department
          Fleet
          Building
          Provision of Health & Safety Training for Corporate Staff
          Emergency Services


7) Program Delivery Plan

(a) How is the program delivered now and at what level?

       Overseen by the Manager of Parks and Facilities
      Parks and Facilities Foreman
      6 Maintenance Fulltime – proposed 5 actual
      3 Housekeeping Fulltime
      Part Time as required

(b) What has been decided on how the program will be delivered and at what levels the
    program will be delivered in the future?


     Coordinate sharing of resources between departments
     Life Cycling of buildings and equipment
     Energy saving potential

     Changes Mandated by Other Levels of Government
Town of Tillsonburg
2008 Business Plan                       -8–
Facilities




    Political Direction Received
     Council for the Town of Tillsonburg, policies and guidelines.
Town of Tillsonburg
2008 Business Plan                       -9–
Facilities


8)   Key Goals/Objectives of Program by Year

              2008Goals/Objectives                Additional Costs      Quarter of
                                                    (Savings) if         Expected
                                                    Applicable          Completion


Balance of Goals & Objectives Targets by Quarter Dependent Upon Council
Approval of 2008 Budget
      Establish a new Summer Grasscutting crew to address non Parks areas
         throughout Tillsonburg. When grass subsides this crew could repair and
         construct additional trails.
      Develop New Parking Lot adjacent to Skatepark to provide parking closer to
         the building for Seniors and those attending functions in the Lions Auditiorim
         (subject to Council approval)

        Obtain assistance to compile all detailed Asset Management data as required
         by the Town of Tillsonburg.
        Quantify energy saving with new installed equipment & technology
        Work to develop additional trails- secure support from community and
         leverage all funding opportunities. Add trails from Borden Crescent to John
         Pound Road and Golf Course. Improve Participark trails.
        Investigate camping facilities.
        New gardens and park – Community Garden, Peace Garden, Dog Parks as
         approved
        Lead role in Communities in Bloom and Reflections in light 2008/2009
        Indoor pool bi-annual maintenance
        Evaluate Interior Security
        Research potential savings on bulk purchasing of facilities supplies
        Continue working on Asset Management program- requirement for additional
         staff hours to inventory detailed supplies and components.
        Continue staff training
        Address exterior signage
        Parks shop retro-fit or relocation
        Work cooperatively with BIA to achieve common goals
        Continue with landscaping improvements throughout Town working with the
         Horticultural Society and others
        Coordinate Civic Garden Pride Movement to prepare for future Community in
         Bloom participation
        Partner with service clubs where possible to improve the quality of life in
         Tillsonburg
        Work cooperatively with Tree Committee and expand Keep Tillsonburg
         Beautiful Week and expand tree planting.
        Memorial Tree and Bench Program Promotion working with the Legion to
         expand program on Veterans Memorial Walkway
Town of Tillsonburg
2008 Business Plan                     - 10 –
Facilities


        Partner with adult sports group to improve sports fields
        Dog park research and installation of dog park as approved
        Reduce Arena Ice operating season as feasible to reduce energy consumption
         costs




9) Human Resources Allocation/Deployment Plan – Community Centre Facilities
   & Parks

              Service                           FTE Requirements by Year
                                     2006         2007     2008    2009      2010
   Full Time Maintenance Facility      7            7        7       7         7
                             Staff
          Full Time Housekeeping      5            3        3       3          3
          Part Time Maintenance /     7            9        9.5     9.5       9.5
                    Housekeeping
   Total Community Operations         19          19       19.5     19.5      19.5
                            Staff
                  Full Time Parks     1           1         1        1         1

       Part Time Parks - Seasonal      5          5        6.5      6.5       6.5
               Total Parks Staff       6          6        7.5      7.5       7.5
       Total Facilities and Parks     25         25        27       27         27
Town of Tillsonburg
2008 Business Plan                       - 11 –
Facilities


Significant Variances

     Review of current resources and mandate for facilities services

Training and Development
     Facility Maintenance Courses
     Equipment Training Courses
     Equipment Operator Training
     Health & Safety
     WHMIS
     First Aid
     CPR and AED
     Additional Microsoft Office Training
     Lotus Notes Training.
     Suite Response Training
     Attend seminar, workshop and conferences to maintain current level of technology and
        education.

Performance Management
     Follow corporate direction on performance management.

Other issues
     Continue to look at other services provided by the corporation to eliminate duplication
        and achieve cost savings.

10) Information/Other Technology Plan

       Internet access allows for information access by computer instead by mail
       Upgrade software and hardware requirements in accordance with Corporate
        Administration IT Plan
Town of Tillsonburg
2008 Business Plan                - 12 –
Facilities




11) Other Resources Plan

      Asset Type      Number   Requirements/Condition/Replacement Plans

				
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