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					     Disability Equality Scheme - ACTION PLAN
                           DRAFT
                                   Chapter 1
Evidence gathering
Aim 1
Improve statistical and evidence gathering
Background
Historically, specific, accurate and useful evidence around disability equality
has often been limited at a local level.

To help us comply with the disability equality duties we need to improve on
this by the collection, analysis and monitoring of data to provide meaningful
service specific information and statistics that will enable us to identify and
monitor the impact on the satisfaction levels of disabled people regarding
employment and access to and delivery of services.
Improved quality data will also help in the development of future action plans
for this and future Disability Equality Schemes.

For many years some sections of Hull City Council have collected specific
data and information around disability; however we recognise that we need to
increase the useful information we collect and more meaningfully evaluate
and analyse it.

It is important that you as disabled people know why we need to gather
information, that you are happy that we are collecting the right information in
the right way, that the questions are relevant, accurate, that you understand
what we intend to do with it and have an explanation of how it should
eventually benefit you.
Objective EV 1
Identify information we already gather around disability monitoring.

Action 1.1.1
Gather all of the evidence that we already hold with regards to disability
together so that we know our starting point.

Action 1.1.
Identify with the members of the Disability Focus Group, the suitability and
usefulness of the information already available to us along with gaps in the
information we need in order to meet our disability equality duties.

Outcomes
   Reduce duplication and consultation overload
   Enable the establishment of existing quality information in one place



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    Improved analysis of existing information

Target
Lead
Reporting/Monitoring
   Report to Disability Focus Group

Objective EV 2
Increase the existing level of data collection and analysis and set new
local performance indicators.

Action 2.1.1
The City Council with disabled people to identify local performance indicators
The City Council with disabled people to identify suitable means of gathering
and analyzing evidence

Outcome
   Identify new data collection setting of local performance indicators to
    analyze progress
   Establishment of local performance indicators to provide measures of
    progress

Target
    June 07 to agree local performance indicators
Lead
Disability Equality Scheme Monitoring panel
Reporting/Monitoring
    Report on agreed performance indicators to Disability Focus Group
    Six monthly progress reports to DFG
    Update in annual Disability Equality Scheme report

                                    Chapter 2
Involvement, consultation and feedback
Aim 2a
To improve the involvement and consultation with those disabled
people who want to be involved.
Aim 2b
To improve on feedback to those involved and demonstrate results.
 Over the years many of you have identified that serious and meaningful
 involvement of disabled and deaf people in consultation and the increased
 opportunity for input into decision making, is essential for the understanding



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and mainstreaming of disability issues and concepts. Improved involvement
would ultimately raise equality of opportunity and inclusion for disabled
people.

Disabled people told us that the benefits to improving the involvement of
disabled people would include increased accessibility of the built
environment, more inclusive service delivery, policies, practices and
procedures and that decision making would better reflect the Social Model of
Disability.

We know that many disabled people and organisations for disabled people
have particular skills and experiences that could inform our decision making
and the assessment of our policies. We know many disabled people are
interested in being involved with the City Council. We currently work with
many groups such as Choices and Rights Coalition of Disabled People,
Habinteg housing, Hull Access Improvement Group etc. These groups have
provided advice on diverse things from the adoption of self assessment for
small housing adaptations to the inclusion of facilities beyond those
contained in the Building Regulations for disabled people within the St
Stephens development.

We have also developed new partnerships with other groups, for example,
Case Training and Hull and East Yorkshire Institute for the Deaf.

Disabled people told us that we should continue to involve these groups
which would increase our effectiveness in meeting our duties under the
Disability Discrimination Act and giving the opportunity to as many people as
possible to become involved.

The legislation itself requires that we take positive steps to encourage the
participation of disabled people in public life in order that public authorities
are better able to prioritise resource and implement their functions,
particularly where they are intended to benefit disabled people. It is therefore
important that disabled people are proportionally represented on customer
panels and service user groups.
Objective CON 1
To involve more disabled people involved in the consultation process.

Disabled people told us that we should encourage more disabled people to
become involved in developing and impact assessing functions, policies,
practices and procedures, in order that disability issues become



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mainstreamed and that the decision making process is fully informed.

Action 2.1.1
The City Council to publish features in Hull in Print about how deaf and
disabled people can become involved in consultation and shaping policy.

Action 2.1.2
The City Council to provide information to recognised organisations of
disabled people to inform them that their organisation can be involved in the
consultation process.

Action 2.1.3
The City Council to ensure the provision of suitable support and training in the
skills required to enable the involvement of deaf and disabled people in
consultation and shaping policy.

Action 2.1.4
Financial resources to provide identified support to be set aside to enable
those deaf and disabled people wishing to take part to be able to and ensure
that a disability is not a barrier to inclusion.

Action 2.1.5
The City Council to provide the support mechanisms to enable deaf and
disabled people with experience and knowledge of disability issues and
concepts to share these skills with other deaf and disabled people who
want to become involved.

Action 2.1.6
The City Council to ensure that all minutes from regular consultation meetings
with the Disability focus group will be sent to the Corporate Communications
team and to the Disability Equality Scheme Monitoring Group.

Outcomes
   More deaf and disabled people attending/having input into the Disability
    Focus Group and consequently mainstreaming disability issues,
    concepts and equality of opportunity into the development of policy,
    practice and procedure by:
        Increased officer attendance at Disability Focus Group.
        Disabled and deaf people to be proportionally represented on the
           Customer Panel.
        An increase in the skills and confidence of deaf and disabled



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             people to become involved in getting their message across,
             through both peer and council support and training

Target
Lead
Reporting/Monitoring
   Annual figures published in The Disability Equality Scheme annual
     report

Objective CON 2
Ensuring we involve those deaf and disabled people who want to be
involved.

The new legislation requires that we give due regard to the involvement of
deaf and disabled people, taking into account relevance and proportionality, in
the way in which policies and practices affect them. However, as a large
organisation with many service areas, policies, practices, procedures, targets
to meet, statutory duties to carry out and schedules to meet, you recognise
that there is a risk that we could overburden deaf and disabled people, who
are effectively volunteers, with the weight of our expectations and imposing on
their time with our requests for involvement and consultation.

Disabled people told us that consultation needed to be co-ordinated so that as
a City Council we can manage it and that disabled people would not be
consulted again and again on the same or overlapping issues.

You have identified that there are many different groups of disabled people
within the City with differing specialities, skills and priorities. It would not be
possible for us to consult each time with each individual organisation of
disabled people. For general purposes one central group would therefore help
to mainstream consultation and provide support to each other.
Disabled people told us that each individual service area should have access
to members from such a centralised group of disabled people for their own
consultative purposes. These working groups can then be consulted by
service areas as relevance and proportionality determines.

Because of the relevance and specific nature of some service areas and
policies, you identified that it would be more appropriate to involve the groups
of disabled people who would be directly affected by that service or its
policies. E.g. If a decision directly involved people with learning disabilities
then it is they that should be involved directly on the impact of the decision



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making.    If services already have service user groups it is necessary that
disabled people are proportionally represented.

Action 2.2.1
The City Council will continue to consult when appropriate with specific
individual organisations of disabled people and encourage their involvement
on customer panels to link with the Corporate Customer Panel and all areas
of the City.

Action 2.2.2
The Disability Focus Group (DFG)* will be the main general forum for
consultation available to the City Council service areas for impact assessment
on their functions, policies and practices.

Action 2.2.3
The City Council will continue to support individuals and recognised
organisations of disabled people to have the opportunity for representation on
the DFG.

Action 2.2.4
The City Council will continue to support the DFG to enable them to invite
service area representatives to attend meeting.

Action 2.2.5
Service areas will be able to set up working groups or recruit disabled people
to service user groups from the membership of the DFG for advisory
purposes.

Action 2.2.6
The City Council will re-launch the Customer panel and ensure that disabled
people are proportionally represented on the panel.

Action 2.2.7
Individual services to determine themselves if it is more appropriate to have
service user groups and establish them as necessary.
Action 2.2.8
Individual services and organisations of disabled people to determine
themselves if it is more appropriate to have service user groups and establish
them as necessary.

* The DFG is an existing group of disabled people made up of



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representatives from some organisations and some individuals. The
group as its own terms of reference and is open to any suitable deaf or
disabled person or organisation of disabled people

Outcomes
Better co-ordination and consistency of consultation. More disabled people
agreeing that they can influence policy and decision making and becoming
better enabled to take part. This can be measured through:

   Best Value user satisfaction surveys based on the belief of disabled
    people that they can have influence on decision making.
   A rise in the use of quality of life indicators through surveys

Target
Lead
         Customer consultation team
Reporting/Monitoring
   Results to be published in The Disability Equality Scheme annual report.

Objective CON 3
Improve feedback to consultation

You highlighted that we have often carried out quality consultation but that we
often did not tell you what changes had resulted and if, or how, your
comments had been used.

Disabled people told us therefore that you wanted a better feedback system
following consultation.

Better feedback and knowledge of what had happened through consultation
would improve consistency and the engagement, involvement, trust and
confidence of disabled people in the City Council. It was also felt that
disabled people would themselves benefit from the improved feedback of
information from other disabled people and therefore widen and improve their
own knowledge base, understanding and skills level and knowledge of other
disabilities and subjects.

Disabled people told us that those interested in being involved should be kept
well informed and that the result of the majority of consultation exercises
should be collected in one place and be accessible to everyone.




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Action 2.3.1
Protocols about feeding back the results of consultation will be published,
stating what actions followed and if no action a sound explanation of why will
be given.

Action 2.3.2
Consultation will be coordinated through the newly established Corporate
Consultation Team.

Action 2.3.3
Organisers of working parties from the DFG will be responsible for ensuring
that the notes from their meetings are reported back to the DFG.

Action 2.3.5
Notes from all consultations and the progress made will be fed back to the
DFG to keep members informed and to widen their own knowledge base
about issues, particularly those affecting other organisations of disabled
people.

Outcomes
   A system for feeding back will be introduced so that you or your
     organisation’s representative knows what progress has been made
     following consultations.
   We will have records of the progress we have made and will be able to
     prevent repeat consultations
Target
   Reports of all consultation exercises to be published in full on the
     website and the results briefly published in Hull in print
Lead
Reporting/Monitoring

Objective CON 4
Establish an appropriate mechanism to ensure that the current views of
disabled people are heard and considered by decision makers.
Disabled people told us that the results of the involvement and the views of
deaf and disabled people need to be appropriately fed into council decision
making.
Disabled people told us that decision makers must be kept up to date
regarding the concepts, opinions and aspirations of disabled people so that
they can be acted upon




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Action 2.4.1
The ‘Consultation and Engagement Strategy’ will create a proper route for
evidence, opinion and data to feed into the Council decision making process.

Outcomes
   Disabled and deaf people will have confidence that their opinions are
     reaching the decision makers.
   A more streamlined approach to involvement and consultation will
     prevent the overload of those who want to be involved.
Target
   One of the protocols on consultation in the Consultation and
     Engagement Strategy is that all consultation will be considered by each
     relevant service DMT
Lead
   Corporate Consultation Team
Reporting/Monitoring

Objective CON 5
The Access officer to act as the first point of contact between service
areas and disabled people.

Disabled people told us that it was important that a Local Authority has an
Access Officer and Equalities Unit who should be utilised by service areas
and deaf and disabled people as first contact points to prevent consultation
fatigue.

You also said that these officers should be the initial contact point for the
majority of services for consultative purposes and that these officers advice
be suitably taken into account, in developing and carrying out consultation.

Action 2.5.1
   Service areas to firstly consult with the Customer
   Consultation Team to ensure that the same or overlapping consultation
     has not already taken place
   If it has not the customer Consultation Team/ Equalities unit/access
     officer will advise on the best route and methods of consultation
Outcomes
   Reduction in repeat and overlapping consultations, enabling disabled
     people to participate in a more effective way




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Target
   A forward programme of consultation to be published annually and
     updated monthly on the website.
   All proposed consultation to go through a standard approval process

Lead
Reporting/Monitoring
                                   Chapter 3
Inclusive environment
Aim 3
Hull City Council aims to create a City wide environment which is
inclusive, safe and accessible to all its residents and to those that visit
or work in the City.

  During consultation inclusion in the physical environment, access to public
  buildings and the spaces between them were identified as a major area that
  we should prioritise to ensure opportunity, equality, choice and freedom for
  disabled people. Without an inclusive environment many barriers would
  remain to disabled people and their access to services and full participation
  in public life.
  Disabled people told us that we do many things well, however you also
  identified that we need to embrace accessibility concepts promoted by
  disability organisations more fully. Disabled people told us that there was
  still room for further improvement and to ensure that our staff have an
  understanding of why something is being done and the impact it will have.

  You also told us that we need to ensure that we work effectively across
  service areas to achieve inclusion, including consultation both internally and
  externally on physical access in order to create a truly barrier free
  environment which will benefit everyone not just disabled people.

  An inclusive environment is not just about compliance with regulations but
  going that one step further and considering the details of proposals. It is
  about equality, dignity, freedom, choice and the opportunity to participate in
  the life of the city, an inclusive environment prevents confusing
  environments or exclusion from buildings, open spaces or the events that
  take place in them.

  We aim internally with our own practices and externally through influences
  available to us to reduce a disabled person’s reliance on others in the built
  environment. We will improve equality of opportunity through the planning



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  process, encouraging quality design, policy, conditions, choice of materials,
  city centre management and enforcement.

You want to see integrated high class inclusive design with attention to detail
with assessments made on the impact of decisions on disabled people. You
want the results to make buildings and the spaces between them safe, easy
and predictable to use by everyone irrespective of their disability, race,
gender, age etc and that makes ‘special’ features invisible within the
environment.
Objective EN1
The City Council will promote the principles of inclusive design through
its own actions
Disabled People identified ‘inclusive design’ as one the key concepts in the
progress towards a barrier free physical environment.

Disabled people told us that inclusion either through design, choice of
materials, decision making or practice should be a mainstreamed activity.

Disabled people told us that the new development in the City is an opportunity
not to be missed to provide fully inclusive environments which lead to more
inclusive services, therefore the opportunity for inclusive design should be key
factors in the planning and procurement systems.

You stressed the importance of appropriate choice and location paving
materials , street furniture , signs, installation of dropped kerbs, WC’s ,
changing berths and dog WC’s.

The City Council will therefore promote inclusive design both internally and
externally as one of the conditions of any investment through the planning
process.

Action EN 3.1.1
The City Council will adopt appropriate design standards and best practice for
inclusive design in its own actions.

Action EN 3.1.2
The City Council will have a written physical inclusion policy detailing
acceptable standards for itself and for those acting for or on behalf of the City
Council.

Action EN 3.1.3



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All city council departments involved in the built environment will adopt
inclusive design as a key component of their work and promote inclusion to all
partners, contractors etc working in the city, they will provide evidence of
consultation and the decisions made as a result of consultation.

Action EN 3.1.4
The City Council will use the Planning process to secure inclusive design.

Action EN 3.1.5
The City Council will require the highest standards of inclusive design in the
city centre’s strategic development areas.

Action EN 3.1.6
We will produce a design guide for the use of elements in the spaces between
buildings. E.g. types of bollards, paving choices, seats other street furniture
etc this will include advise on locations and layouts for the spaces between
buildings and will look to minimise clutter.

Outcomes
   More buildings and the spaces between them and therefore services in
    the City will become independently accessible to more disabled people.

    Those in the City Council involved in producing or altering the physical
     environment will work with disabled people during the process

   The City Council will be promoting the Social Model of Disability
Target
Lead
   Urban Conservation and Design, Planning Services, the Design
     Agency, Property Services, Highway Development control,
     Procurement, etc
  
Reporting/Monitoring
    The City Council will inform disabled and deaf people of the agreed
     design standards
    Report annually in the disability equality scheme report how the
     planning process has provided more inclusive environments

Objective EN2
Provide an accessible barrier free environment between buildings that is
safe easy and useable by disabled people.



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Advertising Boards - Disabled people told us advertising boards (‘A’ boards)
on the pavement are obstructions to wheelchair users and are dangerous to
visually impaired people. You asked us to remove them and that the City
Council adopt a zero tolerance policy on the display of on street ‘A’ boards
Action EN 3.2.1
The City Council to pursue a zero tolerance policy to the display of ‘A’
(advertising) boards on the highway

Street Cafes - Street Cafes are an element of desirable vibrancy in a city;
however disabled people told us that they can cause obstructions on
pavements and loose furniture and ropes and chains can be a hazard.
Disabled People asked us that we ensure that when they are given
permission that they are suitably designed, located and enforced by
highways.

Action EN 3.2.3
Produce guidance on the design of pavement cafes highlighting space
required, furniture and type of enclosure require to assist with planning
permissions and licensing

Action EN 3.2.4
The City Council will license all approved pavement cafes.

Action EN 3.2.5
All un-licensed cafes will be removed from the pavement and abuse of the
terms and conditions of a licence will lead to the withdrawal of permissions
and the removal of the licensed street café.

Toilets - Disabled people told us that it is important to have suitable WC
facilities for all, many disabled people need to use toilets regularly; others
require the use of changing rooms. You also reminded us that assistance
dogs need the toilet too.

Action EN 3.2.6
The City Council will ensure that public wheelchair accessible WC’s are
provided in suitably sized new developments. Developers will be encouraged
to provide; adult sized changing berth and dog WC’s in relevant
developments.

Temporary obstructions - You have told us that far too often the streets in the



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City are blocked by repairs scaffolding and insufficient care is made to ensure
suitable access is maintained.

Action EN 3.2.7
The City Council will seek to minimise the impact of changing environments
and ensure they remain usable by disabled people. The City Council will
produce guidance and ensure that it is implemented to ensure barrier free
environments are maintained during work.

Dropped kerbs -You have complimented us on the quality and standard of the
majority of new dropped kerbs installed in the city. The City Council will
therefore maintain its rolling programme of installing dropped kerbs.

Action EN 3.2.8
The City Council will maintain its existing dropped kerb budget to continue to
provide accessible routes. It will also ensure that dropped kerbs are installed
or reinstated during any programmed improvement or maintenance works

Objective EN3
Encouraging the involvement of disabled people in the planning system
and internal projects.

Disabled people told us that it is important that disabled people who wish to
be involved have the opportunity for informed meaningful input into the
planning process.

Disabled people told us that those implementing inclusive design should have
a full understanding of access concepts to appreciate and effectively
implement your recommendations.

In the City there is an independent access group, Hull Access Improvement
Group (HAIG), which has been established for over 20 years and meets every
month. One of the main aims of this group is to improve the physical
environment for disabled people. This group is open to membership from all
disabled people. It is therefore considered to be an appropriate group for the
City Council to use for general consultation. The Council will also consult with
other groups as appropriate.

Action EN 3.3.1
The City Council will provide appropriate training for those disabled people
who want to get involved in projects involving the physical environment.



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Action EN 3.3.2
The City Council will positively seek comment from the Hull Access
Improvement Group and encourage other organisations of disabled people to
become involved with its own proposals.

Action EN 3.3.3
Project and planning officers will attend HAIG meetings on reasonable
request.

Action EN 3.3.4
The City Council will contact organisations of disabled people if the impact
assessment of a potential project shows that any individual group of disabled
people are more likely to be specifically affected.

Action EN 3.3.5
The Statement of Community Involvement will demonstrate further how the
involvement of disabled people will be achieved in the planning system.

Outcomes
   Disabled people will have the opportunity to be more effectively involved
    and to have their say on proposals affecting the physical environment,
    and planning applications.
   Project and planning officers will have a better understanding of issues
    relating to disability and inclusive design and the importance of getting
    detail right at the earliest opportunity.
   The physical environment will become more accessible to more people
    and increase opportunity to participate in line with the social model of
    disability

Target
Lead
   Planning services, architects, property services and other service areas
     involved in the built environment
Reporting/Monitoring
   Service areas delivering the physical environment will report the number
     of occasions that organisations of disabled people have been contacted
     and the level of their input in the annual disability equality scheme report

Objective EN4
Encouraging the involvement of architects and developers with disabled



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people and inclusive design
You identified the need for architects, developers and the City Council’s
partners to actively involve themselves with inclusive access issues and
consultation with disabled people

Action EN 3.4.1
The City Council will encourage applicants and its partners to take the
opportunity for pre application discussions with disabled people and the
access officer at the earliest opportunity for the production of their Access and
Design Statements as part of the planning process

Action EN 3.4.2
The City Council will provide guidance on the contents and consultation
process involved in producing an Access Statement satisfactory to disabled
people.

Action EN 3.4.3
The City Council will encourage external developers of major developments
and landscaping works to consult with disabled people, in the City

Outcome
   Buildings and the spaces between them will be accessible to the whole
    community.
   A more accessible environment will lead to the equality of opportunity of
    disabled people to participate in the activities of the City and access
    services in support of the Social Model of disability.

Target
Lead
   Planning services

Reporting/Monitoring
   The number of successful contributions from consultation reported to
    the Disability Equality Scheme monitoring board and reported in the
    annual report.

Objective EN5
The Access Officer

Many of you identified the continued presence of an Access Officer as a
positive benefit to both disabled people and to the authority as an access



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consultant and identified link between disabled people and City Council
services. You suggested that the Access officer must be made aware at the
earliest possible stage of all council projects affecting buildings and the
physical environment to ensure that disabled people have the opportunity to
influence a scheme

Action EN 3.4.1
Disabled people and the access officer are madeaware of projects involving
the physical environment and have the opportunity for early input

Outcome
   Disabled people interested in being involved in the production of a
    barrier free physical environment and will have one main contact point.

Target
Lead
   All relevant service areas

Reporting/Monitoring
   The number of successful contribution from consultations reported to
    the Disability Equality Scheme monitoring board and reported in the
    annual report.

Objective EN6
Inclusive design in negotiation, budgeting, tendering and contracting

Disabled people told us that the preliminaries to any scheme involving the
built environment are crucial to getting it right and require going that one step
further than simply achieving the Building Regulation standard.
You have told us that it is not acceptable for a City Council department, or
anyone acting on behalf of the City Council to tell disabled people that they
can not provide inclusive design because it had not been budgeted for, built
into the bid or contracted for in the procurement process.

Inclusive design and the expectations of people with disabilities will therefore
be a priority during the conception and tendering processes.

Action EN 3.5.1
The City Council will ensure that during the preliminaries to any scheme,
budgets, tender documents and contracts will clearly state our expectations
for inclusive design.



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Action EN 3.5.2
The City Council will consult with the access officer and/or disabled people
with regard to the expected level of inclusion.

Outcome
   The City Council will carry out projects ad receive work on their behalf
     that is fit for the whole community
Target
Lead
   Property services (design), Procurement

Reporting/Monitoring

Objective EN7
Continue to improve the physical accessibility and facilities in all of our
public service buildings

You have generally been very pleased with the progress made and standards
of physical access achieved since the commencement of the ‘Physical Access
Improvement Plan’.
Disabled people told us that we need to maintain the progress we are making,
reminding us not to let the quality or attention to detail drop.
You confirmed that simply meeting minimum standards was not sufficient and
that it was important to cater for all of the potential users in the city. for
example you identified the installation of changing berths and hoists in public
sports centres.

Action EN 3.6.1
Update and report to disabled people the progress made with the City
Councils ‘Physical Access Improvement Plan’.

Action EN 3.6.2
Consult with access officer /Hull Access Improvement Group (HAIG)/other
organisations of disabled people regarding each proposal and report progress
to the Disability Focus Group

Outcome
   The physical access improvements to public areas of the City Councils
    buildings will benefit the whole community and increase access to
    services.



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   The City Council will continue to improve on its Best Value Performance
     Indicator 156 figure which is about the accessibility of the public areas
     of public buildings
  
Target
Lead
   Property Services

Reporting/Monitoring
   Report the annual plan to the Disability Focus Group.
   Provide 6 monthly progress reports to the Disability Focus Group

Lead
        Highways development control,
        Access officer

Objective EN8
Access to the parks, the countryside, public footpaths and cycle tracks

Disabled people told us that access to and around, pathways, parks and
nature reserves are as equally important as access to and around residential
and commercial areas.

You advised that many more disabled people are investing in motorised
scooters which are enabling people to travel further and in variety of different
environments. The dedicated cycle lanes have generally been described as a
great aid to mobility providing a means of getting between different places
more easily and quickly.

However you highlighted a number of areas of concern, including barriers to
access getting to many of our ‘natural environments’ the unsuitability of many
layouts, pathways, parks, choice and design of fixtures and fittings etc.

Disabled people told us much more consideration was needed in designing
and improving access to this type of environment if disabled people are to
fully participate.

Action EN 3.7.1
Access to and along public footpaths will be deigned for all; the City Council
will stop using identified barriers and seek to remove other barriers to access.




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Action EN 3.7.2
The City Council will promote the accessibility of the new and on-going
network of cycle tracks linking up more areas of the City.

Action EN 3.7.3
Guidance on acceptable standards for accessible country walks, parks, nature
reserves and gardens will be agreed with disabled people and adopted.

Outcomes
Target
Lead
   Traffic
   Planning
   Environment

Reporting/Monitoring

Objective EN 9

Ensure that transport access, including by private vehicle, throughout
the city is suitable for disabled people

Many of you reminded us that without a means of getting to buildings and the
spaces between them it would not matter how accessible they had become
because you would not be able to get there.

You spoke of private car, public transport, community transport, scooter and
walking as means of getting to where you need to go.

It was pointed out that different methods suit different disabled people and
consideration of all these means of travel are crucial to a successful
individual development, community or City.

You complimented us on the installation of our raised bus platforms and the
improved number of accessible bus routes in the City, though there was still
concern that for many of you public transport would never be a viable
proposition.

Action EN 3.8.1
The City Council will continue with its installation of bus boarders throughout



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the City. To increase the number of accessible routes.

Action EN 3.8.2
The City Council will encourage the consideration of public transport, private
vehicle and other means of travel for disabled people within new
developments, improvement works and maintenance.

Outcomes
   More disabled people will have a range of options when travelling
    around the city
   More accessible bus routes in the city

Target
Lead

Reporting/Monitoring
   Report annually number of new and total number of raised bus boarders
    installed

Blue Badge vehicles - Disabled people told us that whether it is for residential,
employment or leisure purposes use of the private car is still essential to the
mobility of many disabled people.

Disabled people told us that early consideration of how blue badge holders
would be able to use the variety of environments in the City required early
consideration. Many of disabled people told us that the provision of accessible
free parking bays is essential but that they are rarely available in the evenings
when abuse of on-street bays significantly increases.

You expressed concern about the potential for and perceived abuse of the
blue badge system. Disabled people told us that the council were it can use
its influence should have a zero tolerance against those that do abuse the
valuable provision to ensure that the system benefits only those it is intended
to. You recommended a campaign of checking the badges against the
occupants/drivers.

Action EN 3.8.3
The City Council with disabled people will carry out a review of the number
and location of on street accessible parking bays to ensure that the number
and location are what disabled people need.




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Action EN 3.8.4
The City Council will continue to support free on street parking for disabled
people
Action EN 3.8.5
The City Council will take positive steps and run a campaign to stop the abuse
of the blue badge system in Hull.

Outcomes
   An increased number of disabled people will be able to take part in the
    life of the city.

Target
Lead
   Traffic services
  
Reporting/Monitoring
   Report annually number of prosecutions for blue badge bay abuse in
     the city.
   Report annually number of new and total wheelchair accessible car
     parking bays in the city.

                                 Chapter 4
Employment

Aim 4a
To ensure that the workforce of the City Council at all levels reflects the
community

Aim 4b
To ensure that new and existing disabled employees of the City Council
feel safe, secure and supported in their employment

Employment is important to all sections of the community and historically
many disabled people have found gaining and staying in employment difficult
and have therefore been underrepresented as a group within many
workforces. This is the case in the City Council.
Employment empowers people in all aspects of life, for example
economically, in the decision making process and increased ability to
influence others. In order for disabled people as a section of society to
experience equality, realise their potential, to mainstream disability issues
and be in a better position to influence decision making they need to be



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represented proportionally in the workforce.
As an Authority we monitor by disability in employment in the following areas.
The number and percentage of:

            1. applicants for jobs declaring a disability,
            2. those disabled people being short listed,
            3. those disabled people being appointed.

                     April 05 –       %Total     Number
                     March 06         of all
                     Applicants       4.0%       411
                     Short listed     3.9%       185
                     Appointed        3.0%       39

 We are also currently required to monitor and return Best Value Performance
Indicator (BVPI) figures relating to the City Council’s employment of disabled
people. These are;

         o BVPI 11c the percentage of top paid 5% staff who have a
           disability
         o BVPI 16a the percentage of Local Authority employees with
           a disability
         o BVPI 16b the percentage of economically active population
           who have a disability

 We are also required to set targets for future years. The following table
shows our recent performance and our targets.

               Return        Return        Return        Target       Target
   BVPI       2003 – 04     2005 – 05     2005 – 06     2006 - 07    2007 - 08
   11c           New           New          0.8%          0.82%        0.85%
   16a          1.29%         1.25%         1.42%         1.93%        2.28%
   16b         17.45%        17.45%        17.45%        17.45%       17.45%

When compared with the percentage of economically active disabled people
in the cities population (17.5%) the make up of our workforce in terms of the
number of disabled people (1.42%) does not currently reflect the level of
disability within the cities population.
We recognise the City Council’s workforce should be representative of the
community which it serves and that we aim to ensure that this is the case for
disabled people, both in terms of the number employed at all levels and in the



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top 5%
We recognise we need to pursue positive action as a means of increasing the
level of disabled employees.
In order to achieve a representative workforce disabled people told us that we
should ensure that our existing employment policies, practices and
procedures positively support the ambitions of potential and existing disabled
employees.

In addition you also told us that if we are to achieve a representative level of
disabled people in the workforce we need to ensure that our support systems
enable existing disabled employees to remain in their jobs and new ones to
join.

You also told us that we need to be sure that our current returns are accurate
and that people feel safe in declaring that they have a disability and that if
they do it will not affect their existing job or possible promotion.

Many disabled employees have stated that they do not feel able to declare a
disability that develops during employment because they fear the job
redeployment route and feel that they may be made redundant because of
incapability.

You recommended that funding needs to be addressed and that more
information and positive specialist support and advice be available to new
disabled employees, existing disabled employees and their line managers.
The following areas were identified as important in achieving this;
Understanding individual disability, the provision of auxiliary aids and
equipment, what ‘reasonable adjustment’ means, its importance to
disabled employees, access to funding, paying for aids and adjustments
and clear guidance on process to ensure that disabled employees get the
appropriate support needed in a timely manner so that they can
effectively carry out the duties of their job.

You also told us that there is a need for more positive support so that you can
progress your career

From the comments and suggestions that you have given to us we have set
the following two part aim for employment

Objective EMP1
Establish baseline figures so that the City Councils workforce can better



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reflect the community which it serves

The City Council is the largest employer in the city and disabled people told
us it should therefore lead by example in the employment of disabled people
and better reflect the level of disability within the community in its workforce.

Disabled people told us our best Value Performance Indicator figures do not
appear to be representative of the % of disabled people within the city who
are economically active. In addition our targets are also below the original 3%
employment target of disabled people set prior to the introduction of the
Disability Discrimination Act1995.We therefore need to establish an agreed
baseline figure for the number of economically active disabled people with you
and set our targets accordingly.

Action Emp 4.1.1
Consider how we can make existing employees feel safe and secure in their
employment so that they are confident to declare their disability.

Action Emp 4.1.2
Agree a baseline figure for the percentage of economically active disabled
people in the city with selected organisations of disabled people.

Action Emp 4.1.3
Agree a representative annual % target for the employment of disabled
people with disability organisations that is in line with the agreed baseline
figure for the % of potentially economically active disabled people in the city.

Outcome
   Disabled people feel secure in declaring that they have a disability and
     have agreed baselines and targets to enable us to measure our
     progress.
Target
   February 2007

Lead
   Workforce development
Reporting/Monitoring
   Report agreed baseline figure and annual target to the organisations of
     disabled people involved in setting the targets
   Provide regular updates from April 1st to the Disability Focus Group and
     the Employee Focus Group



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In order to more accurately reflect the agreed percentage of economically
active disabled people within the community as a percentage of employees.

Disabled people told us this should include the use of positive discrimination
in the way we promote the City Council as a place to work, promote available
jobs, target disabled people and ensure the support that we give to disabled
people to apply for jobs is suitable.

Disabled people told us that we should support agencies that work trying to
get disabled people into employment. Many of disabled people told us that if
we are already doing this then you have not heard of it and how affective is it
being?

Action Emp 4.2.1
Organise further jobs fairs to promote the City council as an employer and to
advertise job opportunities at all levels of the council to disabled people.

Outcome
   More disabled people applying for jobs and in the longer term a more
     representative workforce
Target
   Annual – a minimum of 3 fairs per year
Lead
   Human Resources, Equalities Unit

Reporting/Monitoring

    Reports to the Disability Focus Group, Employee
    Focus Group and Equalities Programme Board.
    Results to be published in the Disability Equality
    Scheme annual report.
   
Action Emp 4.2.2
Carry out targeted advertising to proactively encourage more applications
from disabled people for available jobs.

Action Emp 4.2.3
Visit organisations of disabled people and/or Agencies that support disabled
people trying to get into employment, to positively promote the City Council as
an employer and to identify and support disabled individuals and groups of
disabled people seeking employment.



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Action Emp 4.2.4
Research best practice initiatives e.g. providing people with disabilities with
training to develop skills which increases their employability and work
experience and identify and implement Positive Action Employment initiatives

Action Emp 4.2.5
Improve publicity to disability organisations about the levels of assistance
which we can provide to disability organisations.

Outcome
    An increase in the number of applications for vacancies at all levels
      within the City Council
    In the longer term a more representative workforce.
Target
Lead
    Workforce development, equalities programme board.
   
Reporting/Monitoring
    Report level of targeted advertising and % of applications to Disability
      Focus Group quarterly beginning April 2007.
   
Action Emp 4.2.6
Work closely with agencies, trainers and employment advisors working with
disabled people to increase the percentage and quality of applications from
disabled people.

Action Emp 4.2.7
Review of recruitment procedures incorporating impact assessments carried
out with disabled people into all aspects of the application procedure.

Outcome
   An increase in the both the percentage of and the quality of applications
     from disabled people and in the longer term a more representative
     workforce Elimination of any barriers to employment for disabled people.
Target
Lead
   Workforce development
  
Reporting/Monitoring
   Figures reflected in our BVPI returns and results to be published in the



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     disability Equality Scheme annual report.

Objective EMP3
Provide proactive support to disabled people to increase the percentage
of disabled people interviewed and appointed

Disabled people told us that the number of disabled people being appointed
to vacancies must reflect the agreed targets. Increasing the number of
applicants is therefore only the first step. Our monitoring also indicates a high
level of failure from the % of applications to the % of those being invited for
interview and therefore potential appointment.

You also told us that we need to proactively and positively enable disabled
people with support and reasonable adjustments during the whole
employment process.

Action Emp 4.3.1
Prepare and offer workshops for each aspect of the employment process that
can be offered to any disabled person who demonstrates an interest in
working for the City Council.
These sessions to be either in conjunction with existing agencies or carried
out by the council.

Outcome
   A 10 percent increase per year in the number of applications from
     disabled people.
   A 10 percent increase per year in the number of disabled people being
     short listed
   A 10 percent increase per year in the number of disabled people being
     appointed.
Target
Lead
   Human resources
  
Reporting/Monitoring

   Quarterly monitoring reports to the Disability Focus Group, equalities
    programme board
   Results to be published in the Disability Equality Scheme annual report.




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Action Emp 4.3.2
Research shadowing initiatives to potentially provide a disabled person with
experience and therefore improve their employment opportunities with the
authority

Outcome
To enable disabled people to gain much needed experience of the working
environment and of specific jobs and therefore increase the opportunities for
gaining employment

Target
Lead
Reporting/Monitoring

Action Emp 4.3.3
Review existing communication and support procedures through the whole
process to employment and publish recruitment guidance to managers.

Outcome
   To ensure that disabled people have equality of opportunity during the
     employment process, from understanding and filling in the application
     form to appropriate communication support at interview.
   In the long term the City Council will have a more representative
     workforce
Target
Lead
   Human Resources

Reporting/Monitoring




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Objective
EMP4
Improve the opportunity for disabled people already employed within
the City Council to move up to the next level, including into the top 5
percent of earners in the workforce

We recognise that many disabled people have perceived barriers to applying
for promotion

Action Emp 4.4.1.
Develop a mentoring system at all levels to give existing employees with
disabilities the experience of the next level up so that they feel more confident
to apply for promotion when appropriate jobs become vacant

Outcome
   Promotion being gained proportionately.

Target
Lead
Reporting/Monitoring
   Reports to the Disability Focus Group

Objective EMP5
Improve the support network for existing and new disabled employees

Disabled people told us that you feel that there should be one point of contact
for both managers and disabled employees, new or existing, to receive
specialist support and advice in respect of employment, reasonable
adjustments and the provision of auxiliary aids and services.

You also told us that the use of the Two Ticks symbol should ensure that an
appropriate level of support is available for disabled employees.

Action Emp 4.5.1
Consider the creating the post of specialist officer to support all staff, including
managers and disabled staff in all aspects of their employment with the City
Council

Action Emp 4.5.2
Ensure that each disabled employee has at least one interview per year with
an independent officer to ensure that they have the appropriate support and



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equipment to carry out their duties

Action Emp 4.5.3
Consider establishing disability champions to support within directorates or
unions to support existing disabled employees

Outcome
   To give disabled people the confidence that they have relevant support
    within their employment.
   To assist managers with the procedures that they need to undertake.
   To support individual disabled employees in response to our use of the
    Two Ticks symbol and to ensure that the City Council meets its legal
    obligations under the Disability Discrimination Act.
   Rise in satisfaction levels of disabled employees through surveys

Target
Lead
Reporting/Monitoring
   Results to be published in the Disability Equality Scheme annual report.

Objective EMP6
Provide managers with guidance and training on procedures that should
be undertaken in the provision of reasonable adjustments for new or
existing members of staff

Disabled people told us that you felt that managers needed more information
and easily available guidance about the Disability Discrimination Act,
‘Reasonable adjustments’, the Access to Work scheme and auxiliary aids and
services.

 You suggested that a central budget should be set up to pay for all forms of
reasonable adjustment for staff to avoid the possibility of delay

Disabled people told us that there should be a policy to enable a disabled
employee to keep auxiliary aids purchased for them with them throughout
their employment with the council if they transfer job.

You also told us that although disability varies and the effects of the same
disability on individuals also varies their will be certain items, particularly I.T
software/licenses that would benefit more than one employee so these must
be centrally purchased and kept centrally for the potential benefit of other



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employees if the original employee leaves.

Action Emp 4.6.1
Produce guidance and training on the Disability Discrimination Act, provision
of reasonable adjustment and auxiliary aids and services, their duties as
managers and the support available to them from national schemes to ensure
that their disabled employee is suitably supported.

Action Emp 4.6.2
Managers to be given disability awareness and DDA employment training
package.

Outcome
   More understanding and better support for managers and disabled
    employees
   Disabled peoples satisfaction level in working for the city council is
    proportionally the same as other employees.
   Compliance with our duties under the Disability Discrimination Act

Target
Lead
Reporting/Monitoring
   Results to the Disabled Employee Focus Group and to be published in
     the Disability Equality Scheme annual report

Action Emp 4.6.3
Consider establishing a centralised fund for providing disabled employees the
adaptations that they need in order to carry out the duties of their job.

Action Emp 4.6.4
Keep auxiliary aids centrally so that future employees can potentially benefit.

Outcome
   Disabled employees will have access to a budget set up specifically for
    the purpose of reasonable adjustments and auxiliary aids. With this fund
    and the support available from access to work disabled employees will
    receive the support that they need.
   The City Council will know what aids and equipment it already has
   Increased efficiency savings




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Target
Lead
Reporting/Monitoring
   Progress to be reported in the Disability Equality Scheme annual report.

                                   Chapter 5
Communication and information
Aim 5
To ensure that we communicate and provide information effectively to
deaf and disabled people, so they are able to effectively participate in
public life.
Objective info 1
Ensure appropriate targeting of information to organisations of disabled
people in a format which is appropriate to them.

One of the major reasons that deaf and disabled people do not experience
full inclusion and find it difficult to fully participate in public life, through
consultations and events, or sometimes know what is ‘going on’ is the lack of
suitably targeted accessible information.

Disabled people have pointed out that many of the standard means of
communication are not easily accessible to them and the internet is not yet
available to all. Therefore there is a need for more favourable treatment in
targeting information more directly to diverse groups of disabled people. This
is particularly important were a particular action may have an affect on one
particular group of deaf or disabled people.

During consultations many examples were given, for example the effect of the
changes to pavements and crossing points during the work on St Stephen’s
development on people with learning disabilities and visually and mobility
impaired people, or just simply not knowing about council events which might
have been of interest to them until after they had happened.

Action Info 5.1.1
The City Council will target information appropriately to organisations of deaf
and disabled people.

Action Info 5.1.2
Many organisations of deaf and disabled people have regular newspapers
and group meetings. The City Council will collect this information and with the
agreement of the groups use space within these papers to pass on important



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information.

Action Info 5.1.4
The Council via the Equalities Unit has formed good relationships with a
number of organisations of deaf and disabled people which will be maintained
and strengthened by regular updates of what the Council is doing and how it
is doing it.

Action Info 5.1.1
We will agree with organisations of deaf and disabled people how information
and communication should be provide so that it is done in a format and at a
level that is suitable to the individual group.

Outcomes
   Deaf and disabled people will be more aware of what is happening in
    their City and will therefore have the opportunity to increase their take
    up of services, attendance at events and participation in public life.
   The City Council will be able to demonstrate the amount of information
    provided directly to organisations of disabled people.
   Level of satisfaction surveys through groups of disabled people,

Target
Lead
Reporting/Monitoring
   Results reported in Annual Disability Equality Scheme report

Objective info 2
Ensure suitable communication enables deaf and disabled people to
take part in public life through consultations, events etc

A number of deaf and disabled people said that they had often been invited to
consultation days or events, many of them very important and potentially
having major affects on deaf and disabled people and their City. There was a
level of agreement that often these events had not been suitably planned to
enable deaf and disabled people to fully participate and therefore have any
influence in decision making.

Many reasons were given, for example they happened at the wrong time of
day as many people rely on carers, or they took place in the wrong location ,
for example city centre buildings without car parking, did not provide
information in accessible formats, or where pitched at a professional level



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which meant that they could not effectively participate.

You stressed the importance of getting information and communication right
or you would effectively be excluded from meaningful participation.

Action Info 5.2.1
Public consultations should be pitched at a level that the ordinary man or
woman feels able to take part.
Meetings may need to be duplicated using favourable treatment for some
disabled people

Action Info 5.2.2
We will look to arrange public consultations and exhibitions at times and in
buildings when deaf and disabled people would be reasonably expected to be
able to attend. This may mean duplicating meetings or exhibitions using
favourable treatment for disabled people.

Action Info 5.2.3
In ‘invite only’ consultations the service area we will ensure that individuals
are asked, in advance, what communication aids they need and in what
format they need information in order that they can effectively participate.

Action Info 5.2.4
Service areas will follow the best practice guidance for events produced by
Communications and Marketing.

Action Info 5.2.4
In open invite meetings information will be made available in a variety of
formats.

Action Info 5.2.5
If a disabled person turns up to an open invite meeting and the are not able to
participate in the meeting because of the lack of accessible communication
aids or information then they will be given the opportunity to be involved in an
appropriate alternative way.

Action Info 5.2.6
Service areas will be expected to assess the groups of disabled people most
likely to be affected its own actions or those of any partners, and ensure that
information related to these actions are provided to the relevant groups in the
most appropriate format, even were this involves a personal visit to that



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group.

Outcomes
   Deaf and disabled people will have increased opportunity to participate
    in decision making in the city

    Deaf and disabled people will be more aware of what may affect them
    Satisfaction surveys of communication and awareness will be carried
     out with relevant groups of disabled people in the city

Target
Lead
Reporting/Monitoring
   Results of surveys published in the annual Disability Equality report

Objective info 3
Ensure deaf and disabled people can use the Call Centre
The Hull City Council call centre is now possibly the City Councils most
important first contact point for its customers, however a number of disabled
people particularly those with hearing impairments, speech impairments and
those with learning disabilities have pointed out that they still find using it
difficult, though the recent introduction of a dedicated number for hearing
impaired people should see satisfaction levels increase.

Action Info 5.3.1
The service will be impact assessed involving disabled people to ensure that it
can be used by all disabled people

Outcomes
Disabled people will have direct access to the call centre.

Target
Lead
Reporting/Monitoring
   Results of the impact assessment will be published in the annual
     Disability Equality report.


Objective info 4
Ensure that hearing impaired people can communicate with our service
providers



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Hearing impaired people have told us that they have great difficulty in general
communication with the majority of service areas
Deaf people have told us that they need to have an interpreter available to
them in order that they can get the best out of our events and services,
including those to which they already have a high take up.

They have told us that it is impossible to cold call on many services because
adequate suitable communication is not possible.

Action Info 5.4.1
The City Council to investigate how best to meet the interpretation needs of
deaf and hearing impaired people.

Action Info 5.4.2
The City Council to investigate technological solutions to communications with
organisations of deaf people.

Action Info 5.4.3
The City Council to develop guidance for officers on the use of interpreters
and other suitable communication aids to ensure the appropriate involvement
and take up of services for deaf and hearing impaired people.

Outcomes
   Increased involvement in public life by deaf and hearing impaired
    people.
   Increased take up of services by deaf and hearing impaired people.

Target
Lead
Reporting/Monitoring
   Results of satisfaction surveys published in The annual Disability
     Equality Scheme report

Objective info 5
To improve the way we provide information through signage

Disabled people told us that suitable signage is one of the most important
communication tools in a variety of situations which can be a major barrier to
inclusion.
Whilst you identified that our recent consultations and produced guidance on
 the use and type of signage on and in council buildings had produced more



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 accessible signage you identified there was still a need for improved
communication in the built environment and at events to aid everyone
including disabled people.

Disabled people told us that we should look to use more pictograms, use
clearer fonts, maps, audio signage and to locate signs better.

You requested street name signs in the City centre, to be placed in a logical
and consistent location and at a height that people could read them.

Many disabled people get used to particular environments and when these
change they can be disconcerting and upsetting. You have told us that in
these situations effective signage should be used to explain the changes to
everyone so that they are not confused by changes to the environment.

You have told us that signage needs to understandable and readable by
people with learning disabilities and by people with visual impairments and
should include the use of pictograms, information and directional maps and
talking signs.

Action Info 5.5.1
The City Council to produce best practice guidance on the use of all types of
signage identified by disabled and deaf people

Outcomes
   Disabled people will feel safer and happy

Target
Lead
Reporting/Monitoring
Objective info 6
To reduce the complexity and number of forms the Council requires for
many of its services and procedures

Many of you identified the filling in forms as a problem, both the amount of
times you had to do it and the complexity of many of them. You also asked if it
was possible for service areas to share information about deaf and disabled
people to reduce form filling and to ensure that you got the information and
communication in your chosen format.




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Action Info 5.6.1
Deaf an disabled people to identify complex forms

Action Info 5.6.2
The City Council to investigate with disabled people ways in which information
about individuals could be shared between service areas to the benefit of
disabled people

Outcomes
Target
Lead
Reporting/
Monitoring

Objective info 7
Make the City Councils web site easier to use for disabled people

The City Council’s internet site is one of the best ways of providing
information to a range of deaf and disabled people; however it is still felt that
this is difficult to use. Whilst many of you agreed that information around
disability needed to be with the actual service you also said that there was
also a need for general disability information be found in one place so that it is
easy to find out what is readily available and what adjustments have been
made.
Action Info 5.7.1
The Browsealoud system to be made more obvious

Action Info 5.7.2
A section be added to the site for general queries around disability, for the
location of service delivery plans, disability equality plans, how to get involved,
who to contact etc

Outcomes
Target
Lead
Reporting/Monitoring
Progress to be published in the Disability Equality Scheme annual report

                                   Chapter 6
Service delivery




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Aim 6
To ensure equality of access to and delivery of services for disabled
people, even where it means treating disabled people more favourably
than other people.
Objective SD 1
Service areas to ensure that they are meeting the Disability Equality
Duties To ensure disabled people have equality of opportunity and
access to services

It is not within the scope of this action plan does not to go into every detail of
every service therefore it is important that individual service areas produce
smaller annual plans to identify the detail of additional areas of disability
equality work that they will carry out.

You identified that we needed to consider the potential impact of new
decisions, policies, practices and procedures for disabled people to prevent
adverse impact and discrimination. You also identified that we need to revisit
existing policies, practices, procedures and functions.

Many of these actions for the annual plans will arise from the completion of
impact assessments by service areas.

The requirement to carry out impact assessment of services, policies,
practices and functions with the involvement of disabled people is an
important factor of the Disability Equality Duties. Organisations of deaf and
disabled people will be involved in these impact assessments and they will
have the opportunity to identify adverse impact and recommend changes.

To help progress this, the City Council has adopted the Equality standard for
local government and is therefore already assessing its policies etc for
adverse impact to deaf and disabled people. A three year schedule of impact
assessments has been drawn up and is being progressed.

The inequality of the opportunity to access services and the actual
accessibility of them often maintains inequality for many disabled people.
Disabled people have just the same interests and desires as everyone else,
sometimes they want to be involved and sometimes they don’t, but we should
ensure that if they want to they can. It was also identified that we have made
a number of       positive changes, some of which use favourable treatment but
all disabled people had not been aware of them, they told us we need to find
better ways of communicating what we have done



                                                                          40
     Disability Equality Scheme - ACTION PLAN
                           DRAFT
Action SR 1.1.1
Disabled people will be involved in the City Council’s impact assessments.

Action SR 1.1.2
Service areas will include their Disability Equality Duty Actions in their service
area equality action plans. These will be updated by the end of December
2006.

Action SR 1.1.3
Service Areas will produce written service delivery plans which tell disabled
people clearly what adjustments have and are being made to the way in which
their service is provided. These will be reported to organisations of disabled
people.

Action SR 1.1.4
The Disability Equality Duty plans and Service Delivery plans will be made
available on the internet in an area specifically laid out for general disability
information.

Action SR 1.1.5
Setting out local performance indicators for disability in agreement with
disabled people to promote progress.

Outcomes
   Disabled people will be sure that new decisions, policies, practices or
     procedures do not discriminate against disabled people
   Existing ones will be impact assessed for the same reason over a period
     of years.
   Disabled people will be more aware of what we are doing
   we will have better proof of our actions and particularly with local
     performance indicators being established
Target
Lead
Reporting/Monitoring

                                        Chapter 7
Housing
Aim 7
Increase the opportunity for disabled people to live in a home of their
choice in a location of their choice for as long as they are able.




                                                                           41
     Disability Equality Scheme - ACTION PLAN
                           DRAFT
Disabled people told us that the system has dictated that many disabled people
only have the opportunity to live in a few specially designated areas within the
city boundary and many never get the opportunity to leave home at all because
of the lack of accessible homes in suitable locations.

Disabled people told us this is unacceptable and that disabled people should
have the opportunity to live in a type of accommodation of their choice, in a
location of their choice, close to family, friends, work and suitable amenities
and with the support mechanisms to enable this if they are needed.

You have told us that people who develop disabilities later on in life are often
forced to move out because of the expense and or the unsuitability of the
property for adaptation.

You stressed the importance of adopting the concept of ‘Lifetime Homes’ into
the City’s Planning System disabled people told us that this standard should
apply to conversions, new housing, flats, private and social housing sector
irrespective of the number of occupants, You stressed that it is critical to the
freedom and equality of opportunity for people.

Whilst stressing the need to adopt the Lifetime Homes standard to provide
inclusion and more choice in housing you also expressed the importance of the
availability of housing designed specifically for wheelchair users and those
disabled people who need particular facilities included from the onset.
You also told us that many of you had not been able to leave home and where
worried about the future, because of the shortage of suitable sheltered housing
and appropriate support




                                                                         42
     Disability Equality Scheme - ACTION PLAN
                           DRAFT
Objective H1
Increase the choice of homes in a choice of locations for disabled people
live in.
Whilst the City Council understands and agrees that the introduction of Lifetime
Homes in the City is very important to disabled people however it is not
something that can be introduced overnight. The City Council will therefore
pursue the adoption of Lifetime Homes Standard.

Action H7.1.1
The City Council will pursue the adoption of the Lifetime Homes standard for
accessibility as a minimum standard for residential development in the City.

Outcome
   Disabled people will have more choice of home, in a choice of location
    and be able to choose to stay in that home for longer.
   In the long term the City Council will begin to save money from its
    housing adaptations budget.

Target
Lead
Reporting/Monitoring
   The City Council will report what progress it has made into pursuing the
     adoption of the Lifetime Homes standard for housing in the annual
     Disability Equality Scheme report.

Objective H2
Provide disabled people with more opportunity to live independently.

Action H7.2.1
The City Council and disabled people will agree a standard percentage of
homes to be designed to wheelchair accessible housing standards in
developments of more than 25 homes.

Action H7.2.2
The City Council to continue to support people with learning disabilities to leave
home.

Outcome
   Wheelchair users will have more choice of location in which to live and
    people with learning disabilities will have the opportunity to experience
    independent living.



                                                                        43
     Disability Equality Scheme - ACTION PLAN
                           DRAFT
   Satisfaction surveys to demonstrate the quality of life opinions of people
     with learning disabilities
Target
Lead
Reporting/Monitoring
   Results will be published in the annual Disability Equality scheme report.

Objective H3
The City Council to be able to offer a choice of properties in a choice of
locations to disabled people.

You have told us that the City Council does not know the accessibility level of
many of its properties, that when disabled people want council homes the
choice of type or location is often not readily available.
You have told us that we need to know more about the accessibility of our own
housing stock and be able to advertise it to disabled people. You also told us
that many disabled people only need small adaptations and that whilst you
welcome the introduction of self assessment you recommend that it is made
extended and made easier.

Action H7.3.1
The City Council move towards keeping records of the level of accessibility of
all its housing stock.

Action H7.3.2
The City Council to move towards advertising the full level of accessibility of its
properties in its lettings.

Action H7.3.3
The City Council to look to increase the range of self assessment for small level
housing adaptations.

Action H7.3.4
The City Council to reduce the complexity of its self assessment procedures.

Outcome
Disabled people will have increased choice of a home that meets their needs.

Target
Lead
Reporting/Monitoring



                                                                          44
  Disability Equality Scheme - ACTION PLAN
                        DRAFT
 Progress will be published in the annual Disability Equality scheme
  report.




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