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Credit Card Processing for ICVER

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					                                           Lanham Associates
 Credit Card Processing for ICVERIFY Enterprise Edition

Overview:........................................................................................................................... 2
Credit Card Processing .................................................................................................... 4
  1. Entering Credit Cards ............................................................................................. 4
    Sales Order.................................................................................................................. 4
    Invoices ....................................................................................................................... 9
    Cash Receipt Journals (Manual payments by Credit Card) ........................................ 9
    Credit Memos or Sales Return Orders ...................................................................... 11
    Credit Returns without Credit Memos (Refunds)..................................................... 12
  2. Submitting Batch Credit Card Transactions ......................................................... 13
  3. Posting to the Cust. Ledger Entry – Autopost CHECKED .................................. 14
  4. Posting to the Cust. Ledger Entry – Autopost NOT CHECKED ......................... 14
  5. The Credit Card Entries Form............................................................................... 17
  6. Settlement and ICVERIFY Reports...................................................................... 18
  7. Daily Process Flow ............................................................................................... 20
    Autopost ON ............................................................................................................. 20
    Autopost OFF............................................................................................................ 20
  8. Processing FAQ’s ................................................................................................. 21




                                              Credit Card Processing – Page 1
                                                      March 17, 2006
                           Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

Overview:
Credit Card Processing Integrates With:
   • Navision Financials
   • Advanced Distribution
   • Advanced Distribution Enterprise Granules

The Credit Card Validation Module for Navision Financials interfaces with
ICVERIFY to provide simple but effective solution to credit card transactions.
ICVERIFY is a multi-platform stand-alone software package that can process
credit card transactions for multiple users. ICVERIFY validates credit card
transactions through the use of a modem connection to a user specified credit
card processing center.

The Credit Card Validation Module is designed for both batch and real time
processing. Real time processing with multiple users requires unique user
numbers. Please refer to the ICVERIFY manual for more information.

Credit card transactions can be submitted from the following Navision functions:
   • Sales Order
   • Sales Invoice
   • Sales Credit Memo
   • Sales Return Order
   • Cash Receipt Journal

The credit card processing supports the following transactions:

Sales
        The sales transaction requests, receives approval, and charges an
        amount to the credit card.

Book and Ship
     The book transaction reserves an amount against the credit card, and the
     ship transaction processes a charge against the book transaction (the
     invoice amount) when the product ships. The Ship transaction can be less
     than the amount of the Book transaction. A setup parameter will cause
     the system to preserve the balance of the original Book transaction to
     automatically charge against subsequent shipments until the remaining
     booked amount is zero or until the original book expires. Also, it is
     possible to add a freight estimate amount to the book and the rebook
     transactions.

                             Credit Card Processing – Page 2
                                     March 17, 2006
                           Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


Authorization Only
     The authorization transaction verifies available credit and can be used
     with a Post Authorization to charge an amount.

Force (Post Authorization)
      The force transaction can be used in two ways. (1) To enter a voice
      approval code to charge an amount against a credit card. Since the
      transaction is previously approved it cannot be declined. (2) To post a
      previously approved authorization (C6) transaction.

Credit Return
      The credit return credits the credit card for an amount.

Credit Void
      The credit void cancels and unsettled credit return transaction.




                             Credit Card Processing – Page 3
                                     March 17, 2006
                           Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


Credit Card Processing
1.      Entering Credit Cards
Sales Order

Credit Card Request

     From a Released Sales Order in Sales & Receivables, click “Functions” and
     select “Credit Card Request”




                                                                              Credit
                                                                              Card
                                                                             Request




                             Credit Card Processing – Page 4
                                     March 17, 2006
                           Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

The Credit Card Transaction Entry form will appear:




                                                                         Credit Card
                                                                         Trans Entry




   For help on any field on the form, click in the field and press F1. This requires
   that Online Help be loaded. Loading Online Help from Lanham’s FTP site is
   described in Credit Card Setup for ICVERIFY EE. The default values for the
   Credit Card Sale Code are explained in the help for that field.

   o To enter a Force Transaction (e.g., for a telephone approval of a Sale
     Transaction), change the Transaction Type to Post Authorization. A
     window will appear asking for the authorization number.

   o To enter a manual Authorization Only (authorization received from a
     telephone approval), click the Manual Approval button. A window will
     appear asking for the authorization number. No transaction will be sent to
     ICVERIFY at this time. When the invoice is posted, the authorization will
     be converted to a Post Authorization transaction.

   o If a default Credit Card No. has been entered for a Customer, the Credit
     Card information will be loaded automatically. It can be modified by the
     user. See Credit Card Setup for ICVERIFY EE for instructions on
     entering Customer Credit Cards.

   o Select the Credit Card No. with the mouse and press F6 to see a list of
     available Customer Credit Cards.

                             Credit Card Processing – Page 5
                                     March 17, 2006
                        Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


 o If no Credit Card information is available, the user can enter in the Credit
   Card information manually.

 When all the information has been entered, click OK to submit the Credit
 Card. The Credit Card will be submitted Real Time or to Batch, depending on
 the User Setup Credit Card Group. See Setting Up Credit Card Groups in
 Credit Card Setup for ICVERIFY EE.

 While ICVERIFY is processing a Real Time Credit Card Request, the
 following will be shown.




                                                            Waiting for Response



 When ICVERIFY responds to the request, the Credit Card Answer will be
 shown. Pressing Enter or clicking on the Close button will close this form.




                                                                               Credit
                                                                                Card
                                                                               Answer




                          Credit Card Processing – Page 6
                                  March 17, 2006
                               Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

View Credit Card Information for a Sales Order

       You can see the total of approved Credit Cards on the Credit Card tab.




                                                                           Credit
                                                                           Card
                                                                            Tab




       The fields shown are as follows:
          o Amount to be Submitted – Credit Cards in batch, waiting to be
              submitted.
          o Amount Submitted but not answered – Credit Cards submitted to
              ICVERIFY which have not yet received a response.
          o Amount Approved – Approved Credit Card charge transactions
              (Sale, Ship or Force (Post Authorization) transactions.
          o Amount Booked – Approved Credit Card Book transactions.
          o Amount Authorized – Amount Approved plus Amount Booked plus
              any Approved Credit Card Auth Only transactions.




                                 Credit Card Processing – Page 7
                                         March 17, 2006
                        Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

    In addition, individual Credit Cards submitted for a Sales Order can be
    seen by clicking Order, View Credit Card Transactions.




                                                                   View Credit
                                                                      Card
                                                                   Transaction
                                                                        s




                                                                        Credit
                                                                         Card
                                                                        Entries

    The Record and Credit buttons on the form are described below in The
    Credit Card Entries Form.




                         Credit Card Processing – Page 8
                                 March 17, 2006
                           Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


Invoices
       Submitting Credit Card Request from Invoices is exactly like submitting
       them from Sales Orders except that the default transaction is always Sale.

Cash Receipt Journals (Manual payments by Credit Card)

Credit Card Request

       When a customer calls in to pay an outstanding Invoice by Credit Card,
       use the Cash Receipt Journal.




                                                                          Cash
                                                                         Receipt
                                                                         Journal




       To submit a single credit card for a Cash Receipt Line, click Functions and
       select Submit Single Credit Card. The same Credit Card Trans Entry form
       will appear as with the Credit Card Request from Sales Order, except that
       the default Credit Card will be Sale.

       The Submit Batch Credit Cards options will create batch credit card
       transactions for all customers in the journal who have default credit card
       transactions on their Customer card. After running this function, you will

                             Credit Card Processing – Page 9
                                     March 17, 2006
                         Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

    have to Submit the batch Credit Card Requests. See Submitting Batch
    Credit Card Transactions below.

    When you select Submit From Existing Credit Card Transaction, the Credit
    Card Apply List of Credit Card Transactions for the customer will be
    shown.




                                                                             Credit
                                                                             Card
                                                                             Apply
                                                                              List




    Select the Transaction to be used and click OK. The Credit Card Trans
    Entry form will appear with the Credit Card information from the selected
    transaction.

    If the Credit Card is Declined or if the amount is insufficient to cover the
    amount on the Cash Receipt Line, the Cash Receipt Line will not be
    allowed to post. To submit another Credit Card Transaction for the line,
    you will have to delete the Cash Receipt line and re-enter it.




                          Credit Card Processing – Page 10
                                  March 17, 2006
                               Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


View Credit Card Information for a Cash Receipt Line

       The Credit Card submitted for a Cash Receipt Line can be seen by
       clicking in the line, then click Account, View Credit Card Transactions.

Credit Memos or Sales Return Orders
Credit Card Request

       From a released Credit Memo or Return Order, click Functions and Select
       either Apply to Existing Credit Card or Apply to New Credit Card.




                                                                         Return
                                                                         Order
                                                                       Credit Card
                                                                        Request




       To submit a single credit card, click Functions and select Apply to New
       Credit Card. The same Credit Card Trans Entry form will appear as with
       the Credit Card Request from Sales Order, except that the default Credit
       Card will be Credit/Return.




                                Credit Card Processing – Page 11
                                        March 17, 2006
                        Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

     When you select Submit From Existing Credit Card Transaction, the Credit
     Card Apply List of Credit Card Transactions for the customer will be
     shown.




                                                                      Credit
                                                                      Card
                                                                      Apply
                                                                       List




     Select the Transaction to be used and click OK. A Credit Card Request
     will be sent for the amount of the Return Order or Credit Memo.

Credit Returns without Credit Memos (Refunds)

     See The Credit Card Entries Form, below.




                         Credit Card Processing – Page 12
                                 March 17, 2006
                         Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


2.   Submitting Batch Credit Card Transactions

     There are several reasons why transactions may be placed in batch
     instead of being submitted Real Time. See FAQ in Credit Card Setup for
     ICVERIFY EE.

     To submit all credit cards that have been placed in batch, click Periodic
     Activities, and select Credit Card, Submit Credit Card Transactions.




                                                                          Credit
                                                                           Card
                                                                          Batch
                                                                          Submit




     The Credit Card Submission form will show all unprocessed batch credit
     card transactions in the database. To submit the transactions, click the
     Submit button.




                          Credit Card Processing – Page 13
                                  March 17, 2006
                        Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

     When ICVERIFY has processed all the transactions, the Credit Card
     Answer Form will be displayed. It will contain responses for all the
     transactions submitted.




                                                                             Batch
                                                                            Submit
                                                                            Answer




3.   Posting to the Cust. Ledger Entry – Autopost CHECKED

     When Sales Orders, Invoices, Credit Memos and Return Order Invoices
     are posted, an additional Customer Ledger Entry will be created for any
     Credit Card Transactions that have been submitted. The Customer
     Ledger Entry will be applied to the Posted Invoice or Credit Memo with a
     balancing account determined by the balancing account on the Credit
     Card Receipt Batch. (See Credit Card Setup for ICVERIFY EE, General
     Tab.


4.   Posting to the Cust. Ledger Entry – Autopost NOT CHECKED

     When Sales Orders, Invoices, Credit Memos and Return Order Invoices
     are posted, no action is taken to post Customer Ledger Entries for any
     Credit Card Transactions that have been submitted. A separate process,
     Create Cash Receipts from Credit Cards must be run.



                          Credit Card Processing – Page 14
                                  March 17, 2006
                        Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

    To Create Cash Receipts from Credit Cards, click Periodic Activities and
    select Credit Card, Create Cash Receipts from Credit Cards.




                                                               Create Cash
                                                            Receipts from Credit
                                                                   Cards




    If the Beginning date is left blank, 0D (from the beginning) is assumed. If
    the Ending Date is left blank, the current Workdate is used.
    Credit Card Type – not used for ICVERIFY EE.
    Check Settled Transactions Only – not used for ICVERIFY EE.
    Settlement Batch – not used for ICVERIFY EE.
    Date to Use – – not used for ICVERIFY EE.
    Replace all Journal Transactions will first delete all transactions in the
    journal batch (except transactions entered manually).
    After clicking OK, a message will appear saying, for example, “4 cash
    receipt entries created in the Cash Receipt Journal with batch name of
    CREDITCARD.”




                         Credit Card Processing – Page 15
                                 March 17, 2006
                        Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

    Go to the Cash Receipts Journal for the batch to see the Cash Receipt
    lines created.




                                                                             Cash
                                                                            Receipts
                                                                            created
                                                                             from
                                                                             Credit
                                                                             Cards




    If the CREDITCARD batch has a balancing account, each line will be
    created with that balancing account.

    If the balancing account on the batch is blank, there will be no balancing
    account on the lines created. A separate line containing the balancing
    entry for all the lines can be created.




                         Credit Card Processing – Page 16
                                 March 17, 2006
                         Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

5.   The Credit Card Entries Form
     Several very useful functions can be performed from the Credit Card
     Entries Form. This form can be displayed from many places in Navision:
        o Sales Order
        o Sales Invoice
        o Sales Credit Memo
        o Sales Return Order
        o Posted Sales Invoice
        o Posted Credit Memo
        o Customer Card



                                                                                    Credit
                                                                                     Card
                                                                                    Entries
                                                                                    Credit
                                                                                    Button



     Functions
        o Return Settled Transaction (Refund) – is used to return an amount
            to the customer without creating a Credit Memo or Return Order. It
            functions like a Refund on the Payment journal. A window will
            appear asking how much to refund.
        o Void Unsettled Transaction – if the transaction has not been settled
            it can be voided, which will save the cost of the transaction because
            it will not be transmitted in the settlement.




                          Credit Card Processing – Page 17
                                  March 17, 2006
                           Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


6.    Settlement and ICVERIFY Reports
The settlement of credit card transactions is the process of crediting the bank
balance with authorized credit card transaction amounts. Settlements are usually
done at the end of the day as a once a day procedure.

Before settlement, an approved credit card transaction can be voided from the
Credit Card Entries Form (see above). After settlement is complete, the credit
card account must be credited for the amount of credit using a Credit Memo,
Sales Return Order, or from the Credit Card Entries Form (see above).

PLEASE NOTE: Because of the requirement to void prior to the day’s
settlement, submit batch transactions before settling credit card transactions.

      To begin settlement, click Periodic Activities and select Credit Card,
      Reports and Settlement.

      If Multi-Merchant is checked in Credit Card Setup, a window will appear
      asking which merchant to settle. Enter the merchant to settle, if different
      from the default, and press Enter.



                                                                                     Reports
                                                                                       and
                                                                                    Settlement




                            Credit Card Processing – Page 18
                                    March 17, 2006
                        Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition

    The last settled batch for the merchant being settled will be determined
    and the following window will appear.




                                                                           Batches to
                                                                             record



    If there are any batches in ICVERIFY EE Server that have not been
    recorded in Navision (due to processing errors, for example), enter the
    batch number of the first batch not settled and press Enter. If there are
    recorded batches after the batch not recorded, there won’t be any problem
    – the batches will be recorded without any duplication.

    If all previous batches in ICVERIFY EE Server have been recorded in
    Navision (which is normal), just press Enter.

    After settlement is complete the following message appears. Click Yes or
    press Enter to print or preview the settlement report.




                                                                               Batches
                                                                               settled




                         Credit Card Processing – Page 19
                                 March 17, 2006
                         Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


7.    Daily Process Flow
Autopost ON
During the Work Day
      Enter Credit Card Transactions

Day End
      Post any batch transactions
      Run Settle and Report


Autopost OFF
During the Work Day
      Enter Credit Card Transactions

Day End
      Post any batch transactions
      Run Settle and Report

Periodically
       Run Create Cash Receipts from Credit Cards to post unposted Credit
           Card Transactions to the Cust. Ledger Entry.




                          Credit Card Processing – Page 20
                                  March 17, 2006
                          Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


8.    Processing FAQ’s

Question – how do I move a credit card from one Sales Order to another
I cannot post a Sales Order because of a problem in Navision. I created a new
Sales Order, but the original Sales Order has Credit Card Transactions
associated with it. How do I associate transactions from the original Sales Order
with the new Sales Order?
Answer
1 – Open View Credit Card Transactions from the original Sales Order.
2 – Select the transaction to move and click Record, Modify. You must have
permission to modify Credit Card Transactions. (See Setting Up Credit Card
Groups in Credit Card Setup for ICVERIFY EE)
3 – On the Submit Mode tab, change the Document No. to the new Sales Order
No.
4 – Click OK.

Question – how do I delete a Sales Order that has approved credit card
transactions (books) without deleting the credit card transactions.
I cannot delete a Sales Order because it has approved book transactions. I don’t
want to delete the credit card transaction because I want to a record of them to
remain in the database. How do I ‘detach’ credit card transactions from a Sales
Order?
Answer
1 – Open View Credit Card Transactions from the Sales Order.
2 – Select the transaction to move and click Record, Modify. You must have
permission to modify Credit Card Transactions. (See Setting Up Credit Card
Groups in Credit Card Setup for ICVERIFY EE)
3 – On the Submit Mode tab, change the Document No. to anything that is not a
Navision document number (ex. CC_Cancel).
4 – Click OK.




                            Credit Card Processing – Page 21
                                    March 17, 2006
                           Lanham Associates
Credit Card Processing for ICVERIFY Enterprise Edition


Question – entering a telephone approval.
I got a ‘call’ response when entering a Sale or an Authorization Only transaction.
I called and got a valid approval code. Now what do I do?
Answer
1 – From the Sales Order, click, Functions, Credit Card Request.
2 – change the Credit Card Sale Code to Post Authorization (if the original
transaction was Sale) or click the Manual Approval button (if the original
transaction was Authorization Only). A window will appear asking for the
authorization number.
3 – For Post Authorization a transaction will be sent to ICVERIFY EE Server.
Post Authorization transactions are the same as Sale transactions except the
approval code is entered manually. They are settled and they do charge the
customer’s credit card.
4 – For Manually Approved Authorization Only, no transaction will be sent to
ICVERIFY. When the Invoice is posted, the Authorization Only will be converted
to a Post Authorization transaction and will be sent to ICVERIFY.




                            Credit Card Processing – Page 22
                                    March 17, 2006

				
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