Proposal for Google Apps Standard Edition by rvbhavsar

VIEWS: 603 PAGES: 21

More Info
									Proposal for Google Apps Business
            Solutions.
                                                            Proposal for Google Apps Business Solutions.      2


                                                                                      Date: August 26, 2009
To,

Customer Name
Bahrain

Kind Attention : Mr.

Sub : Proposal for Google Apps Business Solutions.

Dear Sir,

Company Name is pleased to offer Customer Name a proposal for leading-edge information technology
products and services. The proposed solution is based on the latest technologies with a model of SaaS &
Cloud Computing that can help Customer Name achieve enhanced productivity, increased business
agility and greater competitive advantage. Key differentiators of the proposed solution include:

           A broad portfolio of Software-as-a-Services solutions which completely resides in the Cloud.
           Value Added Service to provide all the local support for improving the benefits of the Solution
            and to maximize the Return of Investments.
           Professional account management with a single point of contact

Customer Name can have confidence in the proposed approach because Company Name has assisted
customers with the successful roll out of similar business solutions.

Company Name is committed to Customer Name’s success and is confident that our solution addresses
your critical business requirements. We look forward to meeting with you to review our capabilities, to
discuss the benefits of our proposed solution and to explore the next steps in forging a strong and
mutually beneficial business relationship.

Regards,
                                                                                      Proposal for Google Apps Business Solutions.                                  3




Table of Content

1     Company Profile .................................................................................................................................... 4
    1.1      Partners ......................................................................................................................................... 4
    1.2      Our Solutions................................................................................ Error! Bookmark not defined.3
2     Solution Proposed ................................................................................................................................. 5
    2.1      Google Apps Overview .................................................................................................................. 6
      2.1.1         General Product Overview .................................................................................................... 6
      2.1.2         Google Apps Features and benefits .................................................................................... 13
    2.2      Support & SLA ............................................................................................................................. 18
      2.2.1         Company Name SLA ............................................................................................................ 19
3     Partial list of Customer Reference ...................................................................................................... 20
4     Investment Layout .............................................................................................................................. 20
5     Terms & Conditions............................................................................................................................. 21
                                                         Proposal for Google Apps Business Solutions.       4



1 Company Profile
Company Name is a Value-Added Reseller offering a host of innovative IT solutions and services that
effectively address the business needs of its clients and equip their business to compete successfully in
the global market. The Solutions we offer to our customers are based on the SaaS model which is a
emerging technology trend in the IT Industry with a very strong growth and adoption rate across the
industry verticals.

The Solutions offered by Company Name are as follows,

        • Business Communication and Collaboration

        • Business Applications

        • Business Marketing

All the above solutions are revolving around SaaS Model, Company Name adds a lot of value to the
customer by providing the Deployment of the SaaS Solutions for the Customer and also providing the
Customer with customization of the SaaS Solutions. In addition to the Deployment and Customization,
Company Name provides a complete training to our customer to maximize the benefit of the SaaS
Solutions.

1.1 Partners
Company Name is representing Company Name Technologies, India for the SaaS Solutions. Company
Name provides all the solutions provided by Company Name Technologies. The complete Sales,
Consulting and Support is provided by Company Name Technologies, India. Company Name Operations
are direct in Oman with Complete backend support from India.

As extended arm of Company Name, Company Name represents all the partnerships which Company
Name represents in India. which are mentioned below.
                                                           Proposal for Google Apps Business Solutions.    5



2 Solution Proposed
We understand from the requirement that your Organization is looking for an improved Communication
and Collaboration Platform. The Solution which we would like to propose is the from the Leader and
Giant in the Internet world ‘Google’. The Solutions is the outcome of the robust and proven technology
of Google and also with the latest Cloud Computing Technology. The Software is Offered as a Service to
the customers. There are many advantage to te SaaS Model.

Benefits of Software as a Service (SaaS)

    User benefits include:

           Data accessible from anywhere, on any computer platform
           7GB of email inbox storage per user with powerful search capability
           Simple and fast collaboration and messaging tools
           Data is never lost, even if your laptop dies or is stolen
           Sharing mechanism within Docs, Sites and Video enables a new level of collaboration

    IT user benefits include:

           No hardware or software to install or maintain
           Very low fixed cost per user
           Intuitive applications that many users are already familiar with - little training necessary
           Ability to move users incrementally
           Savings of license fees, hardware and data center costs
           Open platform for integration

    Business benefits include:

           Decreased cost
           Increased employee productivity, enabling faster decision making.
           More flexibility to deploy changes and innovations fast and get on with business
           Focus resources on strategic initiatives instead of operational activities
           Attractive IT environment for the younger generation of employees
                                                         Proposal for Google Apps Business Solutions.        6



2.1 Google Apps Overview
As a Google Apps solution provider one of the most valuable services you can provide is helping your
customers understand how the features of each Google application can solve your customers' everyday
problems.

This page provides a guided tour of short videos and other resources that will teach you the basics of
Google Apps and point you to some tips and tricks shared by customers and Googlers. The "IT
Perspective" and "User Perspective" sections details how Google Apps benefits these different
audiences.

2.1.1 General Product Overview
IT Perspective - The late 90's was a time of great enthusiasm for the potential of leveraging the internet
for corporate benefit. Bandwidth limitations and storage costs among other factors led to the end of
'dot com'.

Overnight IT departments reverted from innovation centers to cost centers. Over the past several years
IT has been told to cut costs, keep critical systems running and make sure the company is covered in
case of disaster or lawsuit.

Google Apps has 99.9% uptime, and redundant data centers. What is the core function of your
company? Is it managing email? If not, are you happy with the ratio of resources applied to serving
strategic initiatives vs managing your email infrastructure?

Some people still fear the notion of someone else hosing their data. Do you run your payroll, 401k and
benefits internally? Google's datacenters have received SAS 70 Type II certification - we're secure and
the auditors will vouch for us. Organizations from Genentech, City of Washington DC, to Midwest Realty
Ventures and 2nd Wind Exercise and thousands (millions?) more have made the jump. Shouldn't
everyone?

User Perspective - Ten years ago your access to the best technology was at the office. Now it's not
unlikely that your home computer or device is better than anything they give you at the office. And
consumer applications such YouTube, Picasa, Blogger, Facebook and Twitter change the way you create,
store and share information. What advances have been made at work? Have your email, word
processing and collaboration applications improved at the same rate?

Google Apps is not Google's version of what already exists.

We're building on what works well and expanding into the future. Companies that are growing are
doing so by maximizing their employee productivity. Ideas such as cross-functional teams,
telecommuting and mobility have changed the landscape of the corporate worker. We believe it's time
their toolkits adapt with them. We once used screwdrivers and hammers, we now use power drills and
nail guns. We once used client based email and word processing, we're now ready for the Cloud. We're
ready for Google Apps.
                                                 Proposal for Google Apps Business Solutions.   7


Google Apps Overview (1:58 Youtube Video Link)
                                                        Proposal for Google Apps Business Solutions.       8


2.1.1.1   Gmail
IT Perspective - Users get frustrated when they reach their email storage quota, typically set at 1GB or
less, because they're used to seeing ads selling 1TB hard drives for $100. What they don't understand is
how much more complex adding storage is than simply buying more hard drives. This isn't the case with
Gmail, which includes 7GB of space for each user, so users can keep all of their important messages
without any burden on IT.

User Perspective - Gone are the days of 'You have exceeded your mail quota, you cannot send mail until
you delete mail from your mailbox', resulting in deletion of emails that later turn out to be important.
But Gmail isn't just about more storage. Gmail also includes Google Search across all of your email, so
you can find that email Nancy sent last year about the TPS report (search for "Nancy TPS"). This helps
you find information much faster than sorting by sender and trying to remember subject line or the date
it was sent. And Gmail's other features – like labels, message threading and integrated text, voice and
video chat – help you get more done with your time. Gmail can take a bit of getting used to, but once
you have the hang of it, you'll never look back.

Gmail Overview (3:31 Youtube Video Link)
                                                        Proposal for Google Apps Business Solutions.      9


2.1.1.2   Google Calendar
IT Perspective - If your employees' computers can run a browser, then they can run Google Calendar.
Google Calendar makes group calendaring easy with resource scheduling, shared calendars, integration
with Microsoft Outlook™ and support for easy mobile access.

User Perspective - Trying to find a time when a group of co-workers are all free? Check the box next to
each co-worker's name, see each calendar appear alongside your own, and scan for the empty space.
No more guessing only to find out that people have existing conflicts. Google Calendar is accessible
from any computer with a browser and is available from many different mobile phones, so you can
manage your schedule from anywhere.

Google Calendar Overview (0:37 – Youtube Video link)
                                                        Proposal for Google Apps Business Solutions.       10


2.1.1.3   Google Sites
IT Perspective - Technology can foster user collaboration and innovation. Unfortunately, users often
don't understand that deploying collaboration technology typically needs to be done in a clearly
architected way to ensure the infrastructure will meet their performance demands. But Google Sites is
different, because it's hosted in Google's data centers and requires no new infrastructure. And when
employees want to invite new collaborators to their project site, you don't need to worry about getting
more client access licenses. And you can choose to invite anyone with an email account to view or
collaborate with you.

User Perspective - You want IT to build a project management repository for you, but it's asking for a
cost/benefit justification for the thousands of dollars of hardware and software that would be required.
So instead you fall back to taking notes on a whiteboard or paper, only to find them erased, misplaced
or just hard to search and share with colleagues. Google Sites allows yo
								
To top