Route 48 Segment 1 Bus Stop Consolidation: Project Summary
King County Metro is currently working on the Route 48 Corridor Improvement project. Route 48 is
Metro’s longest route within the City of Seattle, and it provides important cross-town service all day
between Loyal Heights and Rainier Beach, via the University District, Central District and areas between.
This route is also one of the busiest routes in the system, serving over 11,000 rides each weekday.
Currently, the service frequency runs about every 10 minutes during peak periods and 15 minutes in the
The Route 48 Corridor Improvement project involves identifying and evaluating problem areas that cause
transit delays. The project begins by consolidating bus stops that are spaced too closely and/or are at
locations without signalized pedestrian crossings. Each bus stop location is evaluated separately and unique
features of each bus stop are noted. Stops that are transfer points, have existing artwork, or are located near
schools or other special facilities are given special consideration. The goal of bus stop consolidation is to
provide a smoother, faster ride for our transit customers. Concentrating more customers at fewer stops will
also allow us to install more improvements such as shelters, benches, or improved lighting at these
remaining stops. Similar bus stop consolidation projects were implemented previously for Route 15 on 15th
Ave NW, Route 522 on Lake City Way, and Route 358 on Aurora Avenue North. Once a new bus stop
pattern can be identified, the project team will begin to work with Seattle Department of Transportation to
improve signal timing, and implement transit signal priority when warranted.
We have begun the process of consolidating bus stops on segment 1 of the Route 48 corridor. Segment 1
includes the section of Montlake Blvd E, East Montlake Place E, 24th Ave E, Turner Way E, and 23rd Ave
E from NE Pacific Street near the University of Washington to the north, to E Madison Street to the South.
Route 43 shares many of the stops with route 48 along segment 1, and a handful of other routes use stops
between SR-520 and the University District.
Draft Proposed Bus Stop
In December 2002, King County Metro
drafted a proposal to remove 12 bus stops
in segment 1, six in each direction, from
the existing 35 stops. The criteria for bus
stop removal/consolidation is based on
roadway configuration, existing pedestrian
crossing treatments, input from operators,
bus zone spacing, bus stop usage, and
travel patterns within the segment. The
proposed stop removal would have directly
impacted approximately 400 (13%) of the
total 3,100 riders that board any routes
within segment 1. See Figure 1.
The proposed bus stop consolidation plan
was distributed to riders and the
community via rider alerts, project
brochures, a project website, and direct
contacts with local community
organizations. Rider alerts were posted for
seven weeks on bus stops proposed for
closure, from 12/4/02 to 1/24/03.
Figure 1: Proposed bus stop consolidation plan
The rider alerts were intended to reach out
to those riders who would be directly
impacted by a zone closure. Also, a handful of project brochures were stocked at these zones to help people
understand the reasons for closing zones. A project website was created and put on Metro online on
12/4/02. The project website continues to be updated as the project progresses.
Representatives from the following organizations were contacted: East District Council president,
Montlake Community Club president, Capitol Hill Transportation Committee chair, Miller Park
Neighborhood Association chair. A presentation on the proposed plan was made to the Montlake
Community Club on 1/15/03.
The table below summarizes the feedback received during the seven-week comment period for segment 1.
Zone specific comments generally expressed concerns or opposition to the proposal to delete that stop.
General comments were not associated with specific locations.
# of Stop Usage
Zone at Street Comments Ons/offs
(both directions) General Comments
Pacific St 1 80 20 Positive Support 12
Shelby St 13 15 50 Oppose Plan 9
Miller/Calhoun St 2 20 25
Interlaken Pl 1 20 20
Lee/Highland St 3 10 10
Roy St 12 80 100
Thomas St 28 165 190
Total: 57 400 425
Final Bus Stop Consolidation/Removal Plan
Based on customer and community
feedback, the plan was modified. In the
final plan, 7 of the 35 bus stops along
segment 1 will be closed permanently for
Routes 43 and 48.
♦ Pacific St (northbound)
♦ Shelby St (Note: this stop will remain
but continue to serve only eastside
♦ Calhoun St (northbound)
♦ Interlaken Pl (northbound and
♦ Lee St (northbound)
♦ Highland St (southbound)
Bus stop removal will be implemented on
February 7, 2003. Before removal, the
average stop spacing is one stop every 725
feet, after removal, the average stop
spacing will be one stop every 975 feet.
See Figure 2
The stops at Thomas St. will remain
because of rider concerns about the quality
of the transfer between the Routes 11, 8, 43
and 48 and because the City of Seattle may
be initiating a study of the pedestrian
crosswalk at Thomas St. Metro is
interested in looking at a revised proposal Figure 2: Final bus stop consolidation plan
for the stops between Madison St. and
Thomas St. that would address the transfer issue. This effort will be coordinated with study effort by the
City of Seattle. If and when further changes to these zones are considered, notices for comment will be
posted at all of the affected zones.
Travel Time Savings
After implementation, bus stop closures will directly impact approximately 85 of the 3,400 daily riders of
routes 43 and 48 within segment 1. The estimated net time saving is about 28 person hours per weekday or
6,850 person hours annually.