NICSSA PAVILION, STORMONT ESTATE JOB SPECIFICATION BUSINESS DEVELOPMENT MANAGER INTRODUCTION Completed application forms which demonstrate the experience sought, must be returned to NICSSA, The Pavilion, Stormont Estate, Belfast, BT4 3TA to arrive no later than 5pm on Friday 3 July 2009. CVs or other supplementary material will not be accepted in place of, or in addition to completed application forms. BACKGROUND NICSSA Sport and Leisure (NICSSA) has responsibility as a semi-autonomous body under the Department of Finance and Personnel (DFP) to provide sporting, leisure and fitness facilities for its members and to encourage participation in a wide range of related activities for the benefit of their health and well being. NICSSA promotes sporting, leisure and fitness activities directly and through a network of 100 affiliated clubs located in government buildings across Northern Ireland. It provides members with a wide range of services and activities including access to exercise classes, competitions and a whole range of membership benefits. We are about to embark on an exciting new project to develop two state of the art hockey pitches and seven third generation football pitches at our site within the Stormont Estate. To develop and manage the new business venture we want to recruit a highly motivated individual who has the relevant experience, skills and business acumen to make the venture a success. LOCATION The successful candidate should expect to be based at the Pavilion Complex within the Stormont Estate, Belfast. DUTIES AND RESPONSIBILITIES All applicants must be capable of managing the heavy and extensive workload associated with developing, managing and promoting this new business venture. The post will involve shift work and will suit an individual who is highly motivated and can work on his/her own initiative. Applicants must be capable of dealing with all the following duties and responsibilities. PURPOSE OF THE JOB To be responsible for the development and day to day management of a new business venture at the Pavilion complex, Stormont. To develop and implement management information systems, procedures and policies, to ensure the effective management of the business. To lead and manage a small multifunctional team of staff. To develop and implement a business plan for the venture. To develop and manage an extensive customer base from public, private and voluntary sector. To be responsible for they day to day financial and budgetary management of the business. KEY RESPONSIBILITIES To provide a quality service to a diverse range of user groups in an atmosphere which gives health and safety the highest priority. To ensure that the financial performance of the business meets the targets as outlined in the NICSSA business plan and to develop and implement means of business improvement. To provide effective financial and budgetary management in all aspects of the business. To participate fully in the development of the business plan in terms of preparation, implementation and review. To develop and maintain partnerships with a wide range of user groups. To provide line management direction and support for staff. To ensure that staffing levels are appropriate for the effective and safe operation of the facility within the context of the operating budget. To ensure that adequate training and assessment is provided for all operational staff and that records of this are kept up to date. To ensure that the programme of activities available to members and users is attractive, profitable and responsive to changing trends. To undertake other duties commensurate with the status of the post as required by the CEO. PERSONNEL SPECIFICATION Eligibility Criteria Qualifications Applicants must as at the closing date for receipt of completed applications have a degree qualification in a relevant business related subject, such as, Business Studies, Business improvement, Business development or an equivalent qualification. Experience Applicants must also be able to demonstrate, by providing personal and specific examples on the application form, that they have at least 2 years experience gained within the last 5 years, in each of the following: If shortlisting is required the 2 years experience above will be increased to 3 years experience within the last 5 years for (i) to (v) (i) Business development and improvement initiatives. (ii) Customer relationship management. (iii) The delivery of effective results within a diverse work programme. (iv) The development and implementation of management information system. (v) Effective staff management incorporating sound leadership skills and the ability to manage, develop and motivate a team of staff. (vi) Financial and budgetary management. Applicants must also possess the following skills and attributes which will be assessed at interview: 1. Business Performance management skills The ability to develop a performance management and business planning culture, including the setting of objectives and targets, performance measures, benchmarking and the interpretation of best practice, to ensure the development and ongoing and sustainable improvement of services to customers. 2. Communication Skills The ability to communicate effectively with a wide range of audiences, verbally, in writing and through the presentation of information. 3. Interpersonal and influencing skills The ability to build rapport to develop and maintain effective relationships with customers and stakeholders. 4. Personal effectiveness The ability to demonstrate drive and initiative and a commitment to delivering high quality results on time, making best use of the resources available. 5. People Management The ability to manage, develop and make the most effective use of people to achieve results. Applicants must have a full driving licence, which enables the holder to drive in Northern Ireland, or access to a form of transport, which will permit the applicant to meet the requirements of the post in full. INTERVIEWS Please Note:- Only those applicants who appear, from the information available, to be most suitable in terms of relevant experience and ability, will be invited to interview. It is therefore essential that you fully describe in the application form how you meet the experience and qualities sought. It is not appropriate simply to list the various posts that you have held. Assumptions will not be made from the title of your posting(s) as to the skills and experience you may, or may not, have gained. Applications which do not provide the necessary detailed information in relation to each of the stated criteria will be rejected. APPOINTMENT The above post will be filled on a permanent basis. The appointment will be to NICSSA. The successful candidate will start at the salary of £25,000 per annum. In addition to the usual public and privilege holidays, there will be an annual leave allowance of 25 days. The normal working week is 40 hours including meal breaks. However, as part of the normal contract of employment, appointees will be required to work variable hours, which will usually mean working shifts into late evenings, at weekends and on public holidays. The appointee may join NICSSA’s occupational pension scheme. NICSSA will also make an appropriate employer’s contribution to the scheme which must be matched by an employee contribution. The successful candidate will be given suitable training, including on-the-job training and formal specialised courses as necessary. This may involve short periods away from home. Financial assistance with approved studies will be available. The normal retirement age for this post is 60 years. GENERAL INFORMATION For further information about the work, training or salary, please contact Gerry Kelly, telephone no 028 9052 2099. NICSSA is committed to equality of opportunity in employment and welcomes applications from all suitable qualified candidates irrespective of religious belief, gender, disability, race, political opinion, age, marital status, sexual orientation or whether or not they have dependants. All applications for employment will be considered on the basis of merit. THIS MEMORANDUM SHOULD NOT BE TAKEN AS CONSTITUTING CONDITIONS OF EMPLOYMENT.