FamiliesFirst Inc.
                                                     Job Description
                                          PARENT INVOLVEMENT COORDINATOR

Department or Function: Agency Wide Programs                             Revised Date: June, 2007
Reports To: Program Manager                                              Job Code:
Prepared By: Compensation Manager                                        FLSA Status: Exempt
Prepared Date: November, 2003                                            2-Year Review Date: June, 2009
Approved By: Executive Director, Human Resources
Approved Date: December, 2003
* Though this is an exempt position, it is possible that an incumbent who works less than full-time hours may be considered a nonexempt
associate, and therefore, be paid by the hour and eligible for overtime compensation.

Participate as a member of FamiliesFirst’s management team, representing a parent and family perspective in the
design and delivery of the agency’s programs and services. Provide consultative services to foster parents and
agency staff regarding treatment plans for at-risk clients. Provide content input to training and procedural design.
Establish and manage parent advisory and support groups throughout the agency.

ESSENTIAL DUTIES: The following duties are typical of those performed by associates in this job title; however, associates may perform
other related duties, and not all duties listed are necessarily performed by each associate in this job title.

•    Establish advisory groups of foster parents at each site that will provide advice, feedback and ongoing support to the
     program manager in service delivery and program management.
•    Actively manage advisory groups through site visits and frequent communications. Participate in meetings to ensure
     that groups are effective and influence site staff and management to participate and listen to group advice and
•    Advise program management on representing the parent’s perspective in the development of new programs. Review
     program proposals and contracts;
•    Ensure programs and services are designed with sensitivity to the cultural and socioeconomic characteristics of the
     agency’s clients, families and foster families.
•    Provide content input to associate and foster parent training programs. Participate on task forces to make sure
     materials are “parent friendly” and written in layman’s terms. Assist in the design and implementation of self-help and
     support groups;
•    Participate with the Training Department in coordinating and delivering training to associates and foster parents on
     such topics as strength based and life space crisis. Assure family perspective is maintained.
•    Coordinate outreach activities in the community and represent the agency on community boards, in interagency
     activities and at provider meetings;
•    Meet regularly with Family Advocates and consult regarding strategies for meeting families’ community needs and
     implementing treatment plans for special needs clients. Collaborate with agency teams and peers in foster parent
•    Travel frequently by automobile to agency sites.

• Promote family-centered practice strategies.
• Maintain flexibility in service delivery.
• Foster parent/family-professional partnerships.
• Support family decision-making.
• Participate in collaborative cross-system teaming.
• Provide community-based service delivery.

Parent Involvement Coordinator                                                                                            Page 1 of 2
•   Encourage inclusion of family and community resources.

• Fundamentals of work supervision;
• Case management and childcare;
• Familiarity with the communities in which programs operate;
• The social services agency community; and;
• General needs and behaviors of individuals from various ethnic, racial, cultural, economic, social and religious

•   Applying best practices when dealing with families and children;
•   Conflict management and mediation;
•   Basic office procedures and personal computer operation;
•   Establishing and maintaining effective working relationships with children, families and program staff; and,
•   Managing work through volunteers.

ILLUSTRATIVE EDUCATION AND EXPERIENCE: A typical way to obtain the above knowledge and skill is a combination of
education and experience equivalent to:

Requires a high School Diploma or GED plus successful experience as a foster parent, parent or caregiver of a child with
special needs. Also requires experience as a family advocate or in a similar role plus at least two years of supervisory

Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI) and Child Abuse Reference Check
(CAIC) background clearance. Must have a current First Aid/CPR card within 90 days, and a current clear TB test
or chest x-ray. Valid California Driver's license with two years experience driving and clean driving record may be

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical abilities described here are representative of those that must
be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly uses speech to instruct, direct and communicate with
families, children and staff; hearing for normal communication; vision to read text and computer screens, and to monitor
and observe operations and behavior; and manual dexterity to operate keyboards and manipulate office supplies. The
employee must occasionally lift and/or move up to 50 pounds.

Work is performed in a typical office environment at agency sites working with staff, clients and families. Noise levels are
usually moderate. Associates who work with children and their families may be exposed to infectious disease. Extensive
automobile travel to agency sites is required.

I certify below that I have received a copy of the job description for my position at FamiliesFirst, Inc.

PRINT NAME:________________________________________________________________



Parent Involvement Coordinator                                                                                                 Page 2 of 2

To top