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									Sabre IER 517 Printer Installation/Support Guide    DRAFTv.2



                          Sabre IER 517 Printer
                       Installation/Support Guide




Product Manager                             1        5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                                          DRAFTv.2




                                              CONTENTS

1.0 Project Analysis........................................................................................................ 3
    1.1 Document Purpose................................................................................................ 3
    1.2 Project Overview.................................................................................................... 3
2.0 Operation ................................................................................................................... 4
    2.1 Loading Stock........................................................................................................ 4
    2.2 Printing A Configuration (Font Test, Protocol, etc.) Coupon ................................. 6
    2.3 Configuring The Printer ......................................................................................... 7
    2.4 Adjusting The Stock’s Contrast ............................................................................. 8
    2.5 Adjusting The Left Margin ..................................................................................... 9
    2.6 Adjusting The Top Margin ..................................................................................... 10
    2.7 Adjusting the Bursting Position ............................................................................. 11
    2.8 Disable STK 2 bin ................................................................................................. 13
    2.9 Downloading Printer Software ............................................................................... 14
    2.10 Loading Printer Software ..................................................................................... 15
    2.11 Printer Baud Rate ................................................................................................ 16
    2.12 Printer Keywords ................................................................................................. 16
3.0 Problem Determination Guide ................................................................................. 17
    3.1 Hardware Problems ............................................................................................... 17
4.0 Appendix ................................................................................................................... 19
    4.1 Interface Cable Diagram........................................................................................ 19
    4.2 Software Application .............................................................................................. 19
    4.3 Periodic Maintenance ............................................................................................ 20
    4.3.1 Removing Dust from the Printer Interior ............................................................. 21
    4.3.2 Cleaning The Printhead and the Platen .............................................................. 22
    4.3.3 Cleaning the Magnetic Head .............................................................................. 22
    4.3.4 Final Check ........................................................................................................ 23
    4.4 Clearing Jams ....................................................................................................... 23
    4.5 Configuration Menu Tree ....................................................................................... 24
    4.6 Configuration Coupon............................................................................................ 28
    4.7 Font Test Coupon.................................................................................................. 28
    4.8 Protocol Coupon .................................................................................................... 28
    4.9 Listing Ramdisk ..................................................................................................... 29
    4.10 Test Coupon........................................................................................................ 29




Product Manager                                             2                                                5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                             DRAFTv.2


1.0 Project Analysis
          1.1 Document Purpose
          The IER 517 ATB2 printer selected for North America/European installation
          is a Desktop unit with a secure stock bin. This printer utilizes thermal
          transfer printing technology and is equipped with one (1) secured paper input
          path and one external input path.

          This document provides reference material for basic operation of the IER 517
          ATB2 printer. This document is intended for field personnel, maintenance
          representatives and other personnel involved with the installation,
          maintenance and support of the IER 517 printer globally. Also, referecnce
          IER 517 User Guide document (NO7702A).


          1.2 Project Overview
          The IER 517 ATB2 printer has been certified for Global use as a RS-232-C
          Serial interface ATB2 printer only. The printer was tested for use of the two
          (2) paper input paths utilizing standard ATB2 stock and ATB2 w/SCN.




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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                    DRAFTv.2


2.0 Operation

          2.1 Loading Stock
          The following Five (5) STEPS describe the procedure for loading stock into
          the IER 517 ATB2 printer. The printer will accept, and only operate with
          fanfold, ATB2, thermal paper stock. The printer comes standard with two (2)
          stock feeds. Also, see figure 1.0 on following page.

          1. Power the printer ON. The printer will display the following message:

                                           Load Stock
                                           In BIN 1 2

          2. Correctly position the stock in the secure bin of the printer (2). Insert the
             stock, staple stub end first, print side up (1). When the stock is inserted
             into the feeder slot, the stock will be automatically pulled into the printer.
             Close the secure bin (6). Load the stock into the exterior, top feeder (3).
             Again, when the stock is inserted into the feeder slot, the stock will be
             automatically pulled into the printer. Make sure that the perforation
             between the first two (2) coupons is in tact. If the perforation is not in
             tact, remove the leading coupon to prevent the possibility for jams. Place
             the stock behind the secured bin (5).

          3. Once stock is loaded, the printer will display the following message:

                                            ON-Line
                                       1-ATB2 IWS w/SCN

          4. If the printer is in an offline state the printer will display the following
             message :
                                               517
                                             Off Line

          5. To place the printer on line press the On line button on the printer.




Product Manager                                 4                                     5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide               DRAFTv.2




                                    Figure 1.0 loading stock




Product Manager                             5                   5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                               DRAFTv.2



          2.2 Printing A Configuration (Font Test, Protocol, etc.) Coupon
          The following Six (6) STEPS describe the procedure for printing a statistics
          (configuration) coupon. This coupon will be used to validate that the printer is
          configured correctly or show where changes need to be made. Refer to
          section 4.6 Configuration Coupon for an example configuration coupon.

          1. Make sure that the printer is powered ON, On Line light is lit, and loaded
             with fanfold, ATB2, thermal paper stock. Refer to section
             2.1 Loading Stock. The printer’s display will read:
                                          ON-Line
                                     1-ATB2 IWS w/SCN

          2. Press the On line button once to take the printer off-line. The printer’s
             display will read:
                                            517
                                          Off Line

          3. Press the Left Arrow button once. The printer’s display will read:
                                       Configuration
                                       Test Coupon

               The configurations are currently on multiple coupons. Each configuration
               can be reached by pressing the Left Arrow button. Below is a list of what
               data can be found on each coupon. For an example please refer to
               section 4.6 – 4.10.
               Left Arrow once - Configuration Test Coupon: Margins, cutter, platen,
               sensors, stock type, magnetic settings.
               Left Arrow twice - Font Test Coupon: Available fonts in printer.
               Left Arrow three times - Protocol Test Coupon: Printer settings (baud,
               data bits, parity, stop bits
               Left Arrow 4 times - Listing Ramdisk: List the PECTABs currently in the
               printer.
               Left Arrow 7 times - Test Coupon: Produces a test ticket. To print the
               test coupon once in the menu you must press enter, press the Right
               Arrow and when the printer reads Print Txt1?, press the Enter button.

          4. Press the Clear button to exit out of each of the menus, one at a time.

          5. Press the On line button to place the printer back on line

          6. Ensure that the printer is configured properly. If configuration is required,
             refer to section 2.3 Configuring The Printer for instructions and 4.5
             Configuration Menu Tree for printer menus.




Product Manager                               6                                  5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                              DRAFTv.2


          2.3 Configuring The Printer
          The following Seven (7) STEPS describe the procedure for configuring the
          IER 517 ATB2 printer.

          1. Make sure that the printer is powered ON, On line light is lit, and loaded
             with fanfold, ATB2, thermal paper stock. Refer to section
             2.1 Loading Stock. The printer’s display will read:
                                         ON-Line
                                    1-ATB2 IWS w/SCN

          2. Press the On line button once to take the printer off-line. The printer’s
             display will read:
                                            517
                                          Off Line

          3. Press the Right Arrow button once to enter the printer’s Menu mode.
             The printer’s display will read:
                                         Password
                                          +00000

          4. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 12321. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                       Frontal Mode

          5. Press the Right Arrow button to access the desired menu. See section
             4.5 Configuration Menu Tree for a view of each menu struction.

          6. Make the necessary modifications and press the Clear button until the
             printer display reads:
                                            517
                                          Off Line

          7. Press the On Line button once to place the printer back on line.




Product Manager                              7                                  5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                              DRAFTv.2


          2.4 Adjusting The Stock’s Contrast
          The following Thirteen (13) STEPS describe the procedure for adjusting the
          stock’s contrast:

          1. Make sure that the printer is powered ON, On line light is lit, and loaded
             with fanfold, ATB2, thermal paper stock. Refer to section
             2.1 Loading Stock .. The printer’s display will read:
                                          ON-Line
                                     1-ATB2 IWS w/SCN



          2. Press the On line button once to take the printer off-line. The printer’s
             display will read:
                                            517
                                          Off Line

          3. Press the Right Arrow button once to enter the printer’s Menu mode.
             The printer’s display will read:
                                         Password
                                          +00000

          4. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 12321. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                        Frontal Mode

          5. Press the Right Arrow button till you reach the Stock Parameters. See
             section 4.5 Configuration Menu Tree for a view of each menu struction.

          6. Press the Enter button to access the Stock Parameters menu.

          7. Press the Left Arrow three (3) times to access the contrast on stk1
             menu or twice (2) to access the contrast on stk2 menu.

          8. Press the Enter button to access the contrast on stk1 menu.

          9. Use the Right or Left Arrow to move sideways, use the Up Arrow and
             Down Arrow button to increase the numeric value.
             Max value is 9.

          10. Make the necessary modifications and press the Enter button.



          11. Press the Clear button until the printer display reads:
                                            517

Product Manager                               8                                 5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                 DRAFTv.2

                                          Off Line

          12. Press the On line button once to place the printer back on line.

          13. Print out a document to see if any other adjustments are necessary.
              Follow this process until the settings are acceptable. The default value is
              5.

          2.5 Adjusting The Left Margin
          The left margin adjustment unit is 1/10 mm which corresdponds to the print
          area motor step. The following Thirteen (13) STEPS describe the procedure
          for adjusting the left margin:

          1. Make sure that the printer is powered ON, On line light is lit, and loaded
             with fanfold, ATB2, thermal paper stock. Refer to section
             2.1 Loading Stock. The printer’s display will read:
                                         ON-Line
                                    1-ATB2 IWS w/SCN

          2. Press the On line button once to take the printer off-line. The printer’s
             display will read:
                                            517
                                          Off Line

          3. Press the Right Arrow button once to enter the printer’s Menu mode.
             The printer’s display will read:
                                         Password
                                          +00000

          4. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 12321. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                       Frontal Mode

          5. Press the Right Arrow button till you reach the Setup Parameters.
             Modifications to the Machine parameters menu can be made instead.
             See section 4.5 Configuration Menu Tree for a view of each menu
             struction.

          6. Press the Enter button to access the Setup Parameters menu.

          7. Press the Right Arrow Seven (7) times to access the User Left Margin
             menu.

          8. Press the Enter button to access the User Left Margin menu.


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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                 DRAFTv.2



          9. Use the Right or Left Arrow to move sideways, use the Up Arrow and
             Down Arrow button to increase the numeric value.
             Max value is + or - 50.

          10. Make the necessary modifications and press the Enter button.

          11. Press the Clear button until the printer display reads:
                                            517
                                          Off Line

          12. Press the On line button once to place the printer back on line.

          13. Print out a document to see if any other adjustments are necessary.
              Follow this process until the settings are acceptable.

          2.6 Adjusting The Top Margin
          The top margin adjustment unit is 1/8 mm which corresponds to the
          printhead resolution. The following Thirteen (13) STEPS describe the
          procedure for adjusting the top margin:

          1. Make sure that the printer is powered ON, On line light is lit, and loaded
             with fanfold, ATB2, thermal paper stock. Refer to section
             2.1 Loading Stock. The printer’s display will read:
                                         ON-Line
                                    1-ATB2 IWS w/SCN

          2. Press the On line button once to take the printer off-line. The printer’s
             display will read:
                                            517
                                          Off Line

          3. Press the Right Arrow button once to enter the printer’s Menu mode.
             The printer’s display will read:
                                         Password
                                          +00000

          4. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 12321. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                       Frontal Mode




Product Manager                              10                                   5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                 DRAFTv.2


          5. Press the Right Arrow button till you reach the Setup Parameters
             (modifications in the Machine parameters menu can also be made). See
             section 4.5 Configuration Menu Tree for a view of each menu struction.

          6. Press the Enter button to access the Setup Parameters menu.

          7. Press the Right Arrow Six (6) times to access the User Top Margin
             menu.

          8. Press the Enter button to access the User Top Margin menu.

          9. Use the Right or Left Arrow to move sideways, use the Up Arrow and
             Down Arrow button to increase the numeric value.
             Max value is + or - 50.

          10. Make the necessary modifications and press the Enter button.

          11. Press the Clear button until the printer display reads:
                                             517
                                           Off Line

          12. Press the On line button once to place the printer back on line.

          13. Print out a document to see if any other adjustments are necessary.
              Follow this process until the settings are acceptable.

          2.7 Adjusting the Bursting Position
          The ideal bursting position is when the burster blade hits the perforations, i.e.
          the separation between the two adjacent documents. The following thirteen
          (13) STEPS describes the procedure to adjust the cutter for optimal
          performance.

          1. Make sure that the printer is powered ON, On line light is lit, and loaded
             with fanfold, ATB2, thermal paper stock. Refer to section
             2.1 Loading Stock. The printer’s display will read:
                                          ON-Line
                                     1-ATB2 IWS w/SCN

          2. Press the On line button once to take the printer off-line. The printer’s
             display will read:
                                             517
                                           Off Line




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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                 DRAFTv.2


          3. Press the Right Arrow button once to enter the printer’s Menu mode.
             The printer’s display will read:
                                         Password
                                          +00000

          4. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 12321. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                        Frontal Mode

          5. Press the Right Arrow button till you reach the Machine Parameters
             menu. See section 4.5 Configuration Menu Tree for a view of each
             menu struction.

          6. Press the Enter button to access the Machine Parameters menu.

          7. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 13542. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                         Top margin
                                             0

          8. Press the Right Arrow Six (2) times till you reach the Cutter Offset
             menu.

          9. Press the Enter button to access the Cutter Offset menu.

          10. Use the Right or Left Arrow to move sideways, use the Up Arrow and
              Down Arrow button to increase the numeric value.
              Max value is + or - 50.

          11. Make the necessary modifications and press the Enter button.

          12. Press the Clear button until the printer display reads:
                                            517
                                          Off Line

          13. Press the On line button once to place the printer back on line.




Product Manager                              12                                   5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                              DRAFTv.2


          2.8 Disable STK 2 bin

          The following number (xx) STEPS describe the procedure to disable Stock
          bin 2: this is all a place holder while IER begins the work on disabling bin 2


          1. Make sure that the printer is powered ON, On line light is lit, and loaded
             with fanfold, ATB2, thermal paper stock. Refer to section 2.1 Loading
             Stock. The printer’s display will read:
                                         ON-Line
                                    1-ATB2 IWS w/SCN



          2. Press the On line button once to take the printer off-line. The printer’s
             display will read:
                                            517
                                          Off Line

          3. Press the Right Arrow button once to enter the printer’s Menu mode.
             The printer’s display will read:
                                         Password
                                          +00000

          4. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 12321. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                       Frontal Mode

          5. Press the Right Arrow button till you reach the Machine Parameters.
             See section 4.4 Configuration Menu Tree for a view of each menu
             struction.

          6. Press the Enter button to access the Machine Parameters menu.

          7. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 13542. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                        Top margin
                                            0



          8. Press the Right Arrow Number (?) times to reach the Stock 2 menu.

          9. Press the Enter button to access the Stock 2 menu.


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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                               DRAFTv.2


          10. Use the Right or Left Arrow to disable the bin.

          11. Press the Enter button.

          12. Press the Clear button until the printer display reads:
                                               517
                                             Off Line


          2.9 Downloading Printer Software
          The IER software can be found on the Sabre SIG web site. The following
          SEVEN (7) STEPS describe the procedure to copy the software to a diskette
          after the user has downloaded to a workstation.

          1. Locate the zip files

                       a. IER 517 Ver 95618201IER.zip – printer software

          2. Double click the zip file. A winzip window should appear.

          3. Click the Extract ICON.

          4. A window will appear asking where you would like to extract the files.

          5. Insert a blank floppy into the floppy drive of the workstation.

          6. From the menu select A: and press the Extract button.

          7. Open Windows Explorer and access the A drive to validate file was
             copied to the diskette.




Product Manager                                 14                              5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                              DRAFTv.2


          2.10 Loading Printer Software
          The following SEVEN (7) STEPS describe the procedure for downloading the
          printer’s operating software. Refer to section 2.9 Downloading Printer
          Software.

          1. Make sure that the printer is powered ON, On line light is lit, and loaded
             with fanfold, ATB2, thermal paper stock. Refer to section
             2.1 Loading Stock. The printer’s display will read:
                                         ON-Line
                                    1-ATB2 IWS w/SCN

          2. Press the On line button once to take the printer off-line. The printer’s
             display will read:
                                            517
                                          Off Line

          3. Press the Right Arrow button once to enter the printer’s Menu mode.
             The printer’s display will read:
                                         Password
                                          +00000

          4. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 12321. Once the password has been entered
             press the Enter button. The printer’s menu selecton will read:
                                       Frontal Mode

          5. Press the Left Arrow button once (1) to access the Load New Program
             From Floppy. The printer will read
                                    Load New Program
                                       From Floppy

          6. Press the Enter button. Printer will read:
                                         Password
                                          +00000

          7. Press the Right Arrow button to move the cursor to the right, place the
             cursor on the first 0. Press the Up Arrow button to increase the numeric
             value. Input the password 19999. Once the password has been entered
             press the Enter button. The printer’s display will read:
                                      Insert Disk With
                                      New Application

          8. Insert the disk into the floppy drive and press the Enter button. The
             printer’s display will read:
                                         Loading
                                        Application



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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                DRAFTv.2


          9. Approx. loading time is less them 5 minute. Printer will switch the display
             to read:
                                         Please Wait
                                         Processing

          10. Once the printer is complete the printer will reset itself and be ready to
              print.
                                          On-Line
                                     2-ATB2 IWS W/SCN
          .
          2.11 Printer Baud Rate
          The IER 517 printer is currently configured to run with the following settings.

          BaudRate:     9600
          DataBits:     8
          StopBits:     1
          Parity:       None

               NOTE:    The existing print driver may be configured to run at a
                        lower baud rate. Access the existing print driver and
                        validate the existing baud rate, make necessary
                        modificaitons to existing driver.


          2.12 Printer Keywords
          The IER 517 printer is currently only ATB2 and will require the following
          keywords configured in the printer’s Sabre line address:

          ICOTPR
          TERMNT
          PRODEV
          PECTAB
          CHAR16
          OCRPTR
          PECMUL




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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                             DRAFTv.2


3.0 Problem Determination Guide

          3.1 Hardware Problems
          This section provides solutions to the most common printer problems.

                    PROBLEM                                     SOLUTION
                                          1
           Load Stock                      Check the fanfold feed stocks. Load stock if
           In BIN 1 2                     necessary. Refer to section 2.1 Loading Stock.
                                          2
                                           If stock is loaded and error persists, call service.
                                          1
           CAUTION                         Remove the printed coupons from output bin.
                                          2
           STACKER FULL                    If the stacker is empty and the error persists, call
                                          service.
                                          1
           SCN ERROR:                      Open the secure stock bin door and remove the
           UNREADABLE                     first coupon, load stock correctly then press the
                                          Clear button.
                                          2
                                           Clean print head and platen, refer to section 4.3.3
                                          Cleaning the Magnetic Head.
                                          3
                                           If the error persists call service.
                                          1
           Encoding Failed:                Access the printer configuration menu.
                                          2
           1** *** *** ***                 Access Stock parameters and disable the mag
                                          verify.
                                          3
                                           Call for Service.
                                          1
           Caution                         Press the clear button to eject coupon
           PAPER JAM                      automatically.
                                          2
                                           Follow procedures in section 4.4 Clearing Jams.
                                          3
                                           Call for service.
                                          1
           The printer does not operate    Check that the printer is powered ON.
                                          2
                                           Check that the power cable is plugged in at both
                                          ends.
                                          3
                                           Check that the AC outlet is operational.
                                          4
                                           Call for service.




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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                 DRAFTv.2



                    PROBLEM                                        SOLUTION
                                              1
           Printer does not receive            Check that the printer is powered ON.
                                              2
           messages from the host              Check that the printer is On Line.
                                              3
           computer                            Check that the interface cable is plugged in at
                                                both ends.
                                              4
                                               Check that the print service is running.
                                              5
                                               Close the front stacker. Then check to verify if
                                              stacker has been turned off.
                                              6
                                               Call for service.
                                              1
           The printer is printing too         Check the printhead for build-up, if necessary
           light                                clean the printhead. Refer to section 4.3.2
                                                Cleaning The Printhead And The Platen.
                                              2
                                               Adjust the stock contrast. Refer to section 2.4
                                                Adjusting The Stock Contrast.
                                              3
                                               Call for service.
                                              1
           The printer is not printing full    Check the printhead for build-up, if necessary
           characters                           clean the printhead.
                                              2
                                               Call for service.
                                              1
           The printer recieves an error       The header field in the data stream is invalid. Try
           message:                           resending the message again.
                                              2
              ILLOGICAL                        Place printer on hold, resend PECTAB and send
              COMMAND: TK                     message again.
                                              3
           Nothing will print (TK is a         Call for service.
           variable)
                                              1
           The printer recieves an error       The element number in the data stream is invalid.
           message:                           Try resending the message again.
                                              2
              ERROR                            Place printer on hold, resend PECTAB and send
              INCORRECT FIELD                 message again.
                                              3
           Nothing will print                  Call for service.
                                              1
           The printer recieves an error       The PECTAB is missing.
                                              2
           message:                            Place printer on hold, resend PECTAB and send
              ERROR                           message again
                                              3
              PECTAB MISSING                   Call for service.
           Nothing will print
                                              1
           The printer recieves an error       The header or element number in the PECTAB is
           message:                           invalid.
                                              2
              ERRONEOUS PECTAB                 Place printer on hold, resend PECTAB.
                                              3
              ELEMENT: 00                      Call for service.
           The 00 is a variable




Product Manager                                   18                               5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                             DRAFTv.2


4.0 Appendix

          4.1 Interface Cable Diagram
          The following cable diagram (Figure 2) describes the pin locations for the
          IER 517 ATB2 printer’s RS-232-C Serial interface:




                          9 Pin 25 Pin Female                  25 Pin Male

                                    Figure 2 Cable Diagram

          4.2 Software Application
          The Software load (firmware) for the IER 517 ATB 2 printer can be loaded
          from a floppy. It can be used for both Mag and Non Mag printers. Refer to
          seciton 2.10 Loading Printer Software.

          95618201.IER




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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                          DRAFTv.2


          4.3 Periodic Maintenance
          IER recommends maintenance on the IER 517 every three months or 10,000
          documents. This schedule will however depend on the printer operating
          conditions (quality of the media used, dusty atmosphere, etc.)

          The periodic maintenance recommended for this printer consists of these
          four things:

               1.      Removing dust from the printer interior
               2.      Cleaning the platen and the thermal printhead
               3.      Cleaning the magnetic head
               4.      Final check

          The IER Cleaning Kit (IER P/N S32129A) contains all the elements required
          for efficient printer service. This kit may be ordered through IER:
          IER Service Department
          3, rue Salomon de Rothschild
          BP320
          92156 SURESNES Cedex
          FRANCE

          Tel.: +33 (0)1 21 38 61 28
          Fax: +33 (0)1 41 38 62 72




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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                 DRAFTv.2


                       4.3.1 Removing Dust from the Printer Interior
                       Before starting any maintenance operations, make sure the AC power
                       cord is disconnected from the printer.

                       1. Remove the media from the printer.

                       2. Power the printer off.

                       3. Remove the power cord.

                       4. Use the cleaning kit dust remover and blow compressed gas.
                             Into the front output slot of the printer
                             Into the rear feeder(s)

                       5. Open the front cover and the printing module. Allso open the
                          secured stock compartment cover.

                       6. Use the can of comprsses gas to remove dust from the
                          mechanical assembly, the sensors, rear feeder(s) and paper path.




                                                        Figure 3




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Sabre IER 517 Printer Installation/Support Guide                                    DRAFTv.2


                       4.3.2 Cleaning The Printhead and the Platen
                       A cleaning kit (S32129A) is available for the IER 517. To use the
                       cleaning kit for cleaning the printhead and platen follow the
                       instructions below.

                       1. Power the printer off.

                       2. Dampen a soft cloth with cleaning solution from the cleaning kit.

                       3. Carefully rub the platen (turn the platen by hand to be able to clean
                          the entire surface). On completion of this operation, dry the platen
                          using the dust remover.

                       4. To clean the print head, use the CrushTube Swab tm from the
                          cleaning kit.
                           Remove the tube from the cardboard sleeve.
                           Reinsert it in the opposite direction, swab side out.
                           Crush the tube at the dot between the forefinger and the
                              thumb.
                           Press the swab against a clean and even surface, so it gets
                              dampened with liquid from the tube.

                       5. Using the CrushTube Swab tm, clean the entire line of printhead
                          heating elements.

                       4.3.3 Cleaning the Magnetic Head
                       A cleaning kit (S32129A) is available for the IER 517. To use the
                       cleaning kit for cleaning the printhead and platen follow the
                       instructions below.

                       1. Power the printer off.

                       2. To clean the Magnetic head, use the CrushTube Swab tm from the
                          cleaning kit.
                               Remove the tube from the cardboard sleeve.
                               Reinsert it in the opposite direction, swab side out.
                               Crush the tube at the dot between the forefinger and the
                                 thumb.
                               Press the swab against a clean and even surface, so it gets
                                 dampened with liquid from the tube.

                       3. Using the CrushTube Swab tm, rub the entire surface of the
                          magnetic head.




Product Manager                                    22                                 5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                   DRAFTv.2


                       4.3.4 Final Check
                       Having completed the above printer maintenance, perform the
                       following:

                       1. Close the printing module and the front cover.

                       2. Power up the printer and load the stock. Refer to section

                       3. Print a test document to check for correct printer operation.



          4.4 Clearing Jams
          If a jam occurs the first thing you should try is to press the Clear button once
          to eject the jammed document automatically from the printer. The following
          Four (4) Steps describe the procedure to clear the jam in the IER 517 ATB2
          printer if they do not clear automatically.

          1. Open the front cover and the printing module. Locate the document
             causing the problem

          2. Remove the jammed document.

          3. Close the printing module and the front cover. Press the Clear button to
             confirm removal of the jammed document

          4. Reload stock into the printer.




Product Manager                                   23                                  5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                     DRAFTv.2


          4.5 Configuration Menu Tree
          This section provides the menu tree for the IER 517 ATB2 printer:

          Frontal Mode
                  No
                  Yes
          Setup
          parameters
                  On line/power on (yes)
                          yes
                          no
                  Buzzer inhibited (no)
                          yes
                          no
                  Language (English)
                          English
                          French
                  Delayed clear (yes)
                          yes
                          no
                  No message disp (no)
                          yes
                          no
                  User Top Margin (0)
                          Use right or left arrow to move sideways, use up and down arrow to
                          increase numeric value. Max value is 50.
                  User Left Margin (0)
                          Use right or left arrow to move sideways, use up and down arrow to
                          increase numeric value. Max value is 50.
                  Print Recovery (no)
                          yes
                          no
                  Hard Code (W*PEM)
                          Use right or left arrow to move sideways, use up and down arrow to
                          Modify the value.
                  Operational Mode (Revalidation)
                          Revalidation
                          Check In
                  Anticipated Prnt (no)
                          yes
                          no
          Stock
          parameters
                  Stk1 Paper Type (8 inches)
                          7 inches 3/8
                          8 inches
                  Stk2 Paper Type (8 inches)
                          7 inches 3/8
                          8 inches
                  Use Mag on stk1 (yes)
                          yes
                          no
                  Use Mag on stk2 (yes)


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Sabre IER 517 Printer Installation/Support Guide                                           DRAFTv.2

                                yes
                                no
                       Mag Verify stk1 (yes)
                                yes
                                no
                       Mag Verify stk2 (yes)
                                yes
                                no
                       Mag Verify Frntal (yes)
                                yes
                                no
                       Scn dir. On stk1 (Ascending)
                                Ascending
                                Decending
                       Scn dir. On stk2 (Ascending)
                                Ascending
                                Decending
                       Nb of mag tries (0)
                                Use right or left arrow to move sideways, use up and down arrow to
                                increase numeric value. Max value is 5.
                       Nb of scn tries (0)
                                Use right or left arrow to move sideways, use up and down arrow to
                                increase numeric value. Max value is 5.
                       Nb scn A tries (0)
                                Use right or left arrow to move sideways, use up and down arrow to
                                increase numeric value. Max value is 5.
                       Nb void mag err (1)
                                Use right or left arrow to move sideways, use up and down arrow to
                                increase numeric value. Max value is 5.
                       Nb void scn err (1)
                                Use right or left arrow to move sideways, use up and down arrow to
                                increase numeric value. Max value is 5.
                       Nb void scnA err (0)
                                Use right or left arrow to move sideways, use up and down arrow to
                                increase numeric value. Max value is 5.
                       Stk1 logic numb. (ATB)
                                ATB
                                Blank
                                3-OTHER (3-9)
                                NONE
                       Stk2 logic numb. (Blank)
                                ATB
                                Blank
                                3-OTHER (3-9)
                                NONE
                       Default stock (stock 2)
                                stock 1
                                stock 2
                       Contrast on stk1 (5)
                                Use right or left arrow to move sideways, use up and down arrow to
                                increase numeric value. Max value is 9.
                       Contrast on stk2 (5)
                                Use right or left arrow to move sideways, use up and down arrow to
                                increase numeric value. Max value is 9.


Product Manager                                       25                                     5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide                                          DRAFTv.2

                       Ffontal Contrast (5)
                               Use right or left arrow to move sideways, use up and down arrow to
                               increase numeric value. Max value is 9.


          Machine
          Parameters
                The printer’s display will read:
                         Password
                               +00000
                Press the Right Arrow button to move the cursor to the right, place the cursor
                on the first 0. Press the Up Arrow button to increase the numeric value. Input
                the password 13542. Once the password has been entered press the Enter
                button.

                       Top Margin (0)
                               Possible values range from   -50 to +50
                       Left Margin (0)
                               Possible values range from   -50 to +50
                       Cutter offset (0)
                               Possible values range from   -50 to +50
                       Platen corr. (0)
                               Possible values range from   0 to +100
                       Serial Number (xxxx)

                       Presence Sensor
                       Adustment
                               Set Light Filter
                               Then press ENTER
                       Mag. Sensor
                       Adustment
                               Set Light Filter
                               Then press ENTER
                       Secured stacker (no)
                               yes
                               no
                       Clearing
                       Event counters
                               Press ENTER
                               for Clearing

          Preset
          Parameters
                 Default setup
                 1-ATB2 IWS
                   W/O SCN
                 2-ATB2 IWS
                   W/SCN
                 3-ATB2 STP
                   W/O SCN
                 4-ATB2 STP
                   W/SCN

          Event

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Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide   DRAFTv.2

          Counters
                Start ups
                Stock 1 coupons
                Stock 2 coupons



          Communication
          parameters
                Baud Rate (9600 bauds)
                         1200
                         2400
                         4800
                         9600
                         19200
                Parity (none)
                         None
                         Even
                         Odd
                Data Bits (8)
                         7
                         8
                Stop Bits Number (1)
                         1
                         1.5
                         2

          Communication
          Parameters (aux)
                Baud Rate (2400 bauds)
                         1200
                         2400
                         4800
                         9600
                         19200
                Parity (even)
                         None
                         Even
                         Odd
                Data Bits (7)
                         7
                         8
                Stop Bits Number (1)
                         1
                         1.5
                         2

          Clear
          Program

          Load New Program
          From Floppy




Product Manager                            27       5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide   DRAFTv.2


          4.6 Configuration Coupon




          4.7 Font Test Coupon




          4.8 Protocol Coupon




Product Manager                            28       5/12/2010
Curtis H. Speak, Jr.
Sabre IER 517 Printer Installation/Support Guide   DRAFTv.2


          4.9 Listing Ramdisk




          4.10 Test Coupon




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