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7                                         Total Remuneration Survey (TRS) 2009
 8                                        Pakistan
 9
10                                      There are 7 (seven) worksheets that will help us to provide you with a thorough market practice information. For the benefit of an
11                                      accurate result, please follow through the instruction and references, and complete required information in all worksheets. Please
12                                      feel free to contact us if you have any queries on the questions.
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14                                         1 Company Information                                                                 Survey Effective Date                   dd/mm/yyyy
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17                                         2 Salary & Staffing                                                                   Submission Deadline                     dd/mm/yyyy
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20                                         3 Short Term Incentives                                                               Returning Questionnaire
21                                                                                                                               1. Via secure website                   Mercer Data Submission Management
22                                                                                                                               2. Via email                            asiadatasubmit@mercer.com
23                                         4 Benefits - 1

24                                      Not applicable for Australia and New Zealand
25                                                                                                                               Client Contact:
26                                         5 Benefits - 2                                                                        Enter the name and details of the contact person for further
27                                                                                                                               clarification on the information provided in this questionnaire.
28
29                                         6 Retirement                                                                          Full Name
30                                      Not applicable for Australia and New Zealand                                             Job Title
31                                                                                                                               Telephone
32                                         7 Incumbent Data                                                                      Facsimile
33                                      Please provide ALL INCUMBENTS' remuneration data that can                                Email Address
34                                      be matched to Mercer Benchmark Positions including all executive
35                                      positions. For new hires, please do not provide pro-rated data
36                                      for bonuses and allowances but provide estimated bonuses and                             Mercer Contact:                         consultant name
37                                      allowances for the whole year of service.                                                                                        consultant email address
                                        Please do not report expatriate data or vacant roles.                                                                            mercer office address
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50 Your agreement to participate in this study is conditional upon our terms for confidentiality and data protection, as follows:
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     Confidentiality and Data Protection: Both Mercer and you (“Client”) are likely from time to time to disclose information and advice to the other party in the course of the provision of the survey. The
     party receiving the information (“the receiving party”) shall not divulge or communicate such information to any person, other than a person whose business requires that person to have the information to
     enable the Services to be provided. This restriction does not apply to information which the receiving party must by law disclose, or to information which is either already in the public domain or enters the
     public domain through no fault of the receiving party.
52

     The Client acknowledges that Mercer will from time to time be required to disclose information relating to the survey or the Client to third parties, such as regulators. The Client also agrees that,
     notwithstanding the provisions of the previous paragraph, Mercer may disclose information about the terms of participation in the survey and the survey to any holding company of Mercer or any subsidiary
     of any holding company of Mercer. The Client also agrees that Mercer may use data provided by the Client and Mercer’s other clients to build databases for use by Mercer staff; these databases are
     intended to benefit all clients by improving the quality of Mercer advice, but Mercer shall not disclose them to any third party in a manner which allows particular clients or individuals to be identified.
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     This Agreement is made on the basis that each party is entitled to assume that the other has complied and will continue to comply with its obligations arising from the data protection and privacy laws in
55 force from time to time to the extent that those obligations are relevant to this Agreement.
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     To the extent that Mercer processes personal data controlled by the Client, Mercer confirms that it will act only on the instructions of the Client. Mercer also confirms that it has taken appropriate technical
57 and organizational measures against unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
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                                                                                       Total Remuneration Survey 2009 Questionnaire
                Introduction                                                            STRICTLY PRIVATE AND CONFIDENTIAL                                                                       (c) 2009 Mercer
                 A                 B      C                                   D                                    E      F                     G                                          H                          I

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7                                        Total Remuneration Survey (TRS) 2009
   Mercer ensures all data collected in this questionnaire will be deemed confidential. The data will be incorporated into Mercer's Database and utilized to produce aggregated statistics and analyses for various
   reports, including custom analyses. Mercer will maintain the highest levels of data security and ensure confidentiality of all data submitted. Your organization's name may appear in a list of participating
59 organizations for these reports.

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                                                                                      Total Remuneration Survey 2009 Questionnaire
               Introduction                                                            STRICTLY PRIVATE AND CONFIDENTIAL                                                                    (c) 2009 Mercer
     A                        B                                            C                                       D                                   E                 F              G

1                                                       Company Information
2
3        Please provide the following information for the organization for which you are providing data:
4
5 1.1    Company Information
6        Company Name
7        Organization Type
8        Country of Operations
9        Year of Establishment
10       Labor Union
11       Type of Entity
12       Is your company a Regional Office
13
14       Parent Company
15       Parent Company Name
16       Country of Parent Company
17       City of Parent Company Head Office

18 1.2   Industry Classification
19       Please indicate below the primary sector in which your organization belongs.
22       Super Sector
23       Sector
24       Detailed Industry
25
27
28 1.3   Organization Size
29       Value Chain based on IPE methodology
30       For the purpose of determining your organization size, please identify your Organization Type based on the kind of value it creates.
31       This is based on what is applicable to your organization in your country, not the parent company.
32
               Product                 Services                 Finance
33
34
35       Tick as many boxes as applicable to your organization. Do not include outsourced activities.
36       Products                                    Basic Research & Development        Procurement / Inbound Logistics                Marketing
37                                                       Applied Research & Development             Production                          Sales
38
                                                         Engineering                                Application/Assembly                Distribution

39                                                                                                                                      Service
40
41       Services                                        Idea & Concept Origination                 Marketing                           Customer Service
42                                                       Generate Application                       Sales
43                                                       Apply Solutions                            Distribution
44
45       Financial Volume and Headcount
46       Please provide the following information for the organization for which this questionnaire is being completed:
47
         Financial Volume                                Net Sales Revenue (USD)                                                             Premium
                                                                                                         Assets (USD)                                          Operating Budget (USD)
                                                          for Product & Services                                                     for Insurance Companies
                                                                                                   for Financial Institutions
48
                                                                Companies                                                                      (USD)

49                  2008 (actual, as per fiscal year)
50                                    2009 (budget)
52                                   2010 (forecast)
         Headcount
                                                                   Headcount
53
54                  2008 (actual, as per fiscal year)
55                                    2009 (budget)
57                                   2010 (forecast)
58




                                                                                      Total Remuneration Survey 2009 Questionnaire
             Company Information                                                        STRICTLY PRIVATE AND CONFIDENTIAL                                             (c) 2009 Mercer
         A                             B                                       C                         D                     E                           F                         G                 H                 I                 J           K

1
                                                                                            Salary and Staffing
2
3    2       SALARY REVIEW POLICY
4
     2.1     How often does your organization review the                                           Once a year                     Twice a year                    More than twice a year     No formal policy
             incumbent's salary?
5
6
     2.2     Please indicate the salary review month for each of
             the employee category
                                                                                               Head of                                                                       Professional -   Professional -     Para-Professional Para-Professional
                                                                                                                         Executives               Management
                                                                                             Organization                                                                        Sales          Non Sales          (White Collar)    (Blue Collar)
7
8                                                                              1st review
9                                                                             2nd review
10                                                                            3rd review
11                                                                             4th review
12
13
             Please indicate whether the following questions will                               EC
                                                                                                Base Salary
15
     2.3     Please provide the overall salary increase % for the
             respective year excluding promotion and/or market
             adjustment. Note that it is NOT an accumulation of
             % by employee category below.
                                                                                                 Overall
16
             * For India, Bangladesh, Pakistan & Sri Lanka, %
             should be based on Annual Guaranteed Cash.
17
18                                                                          2008 (actual)
19                                                                  2009 (actual/planned)
20                                                                        2010 (forecast)
21
             Please indicate the salary increase % by employee
             category for the respective year excluding promotion
             and/or market adjustment. Leave blank if your
             organization does not have any of these specific
             employee categories. Indicate "0" only if your
                                                                                               Head of                                                                       Professional -   Professional -     Para-Professional Para-Professional
             organization is having a wage freeze.                                                                       Executives               Management
                                                                                             Organization                                                                        Sales          Non Sales          (White Collar)    (Blue Collar)

22
             * For India, Bangladesh, Pakistan & Sri Lanka, %
             should be based on Annual Guaranteed Cash.
23
24                                                                          2008 (actual)
25                                                                  2009 (actual/planned)
26                                                                        2010 (forecast)
27
28 2.4       What factors determine individual salary increases?                             Company Performance                                  Job Level

29           (You may select more than one choice)                                           Individual performance                               Position in salary range

30                                                                                           Length of service                                    Others

31                                                                                           Inflation

32
33           If you choose others, please specify or provide comments
34
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                                                                                                                      Total Remuneration Survey 2009 Questionnaire
     Salary & Staffing                                                                                                 STRICTLY PRIVATE AND CONFIDENTIAL                                                                                                   (c) 2009 Mercer
       A                              B                                      C                  D                E                      F                    G                H                  I                 J           K

 1
                                                                                           Salary and Staffing
36 3        STAFFING
37
38 3.1      What is your hiring intention for the next 3 months
39
40 3.2      What is your hiring intention for the next 12 months
41
     3.3    Please provide actual % of voluntary turnover and
            retrenchment in 2008 excluding normal retirement.
            Note that it is NOT an accumulation of % by                                       Overall
            employee category below
42
43                                                                Voluntary turnover (%)
44                                                                   Retrenchment (%)
45
            Please provide actual % of voluntary turnover and
            retrenchment in 2008, breakdown by employee
                                                                                                          Executives &
            category.                                                                                                                                  Professional -   Professional -   Para-Professional Para-Professional
                                                                                                            Head of              Management
            Indicate "0" if there is no staff turnover. Leave blank                                                                                        Sales          Non Sales        (White Collar)    (Blue Collar)
                                                                                                          Organization
            if the employee category does not exist in your
46          organization.
47                                                                Voluntary turnover (%)
                                                                                  All
                                                                   SupplyEngineering
                                                                            Finance
                                                                                 HRIT
                                                                       Manufacturing
                                                                         &Marketing
                                                                             Quality
                                                                                R&D
                                                                               Sales
                                                                           Logistics
60                                                                  Retrenchment (%)

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                                                                                                        Total Remuneration Survey 2009 Questionnaire
     Salary & Staffing                                                                                   STRICTLY PRIVATE AND CONFIDENTIAL                                                                                         (c) 2009 Mercer
        A                              B                                       C                    D                         E                      F                   G   H                   I   J   K

 1
                                                                                             Salary and Staffing
74 3.4       Hot Jobs
75
             List the 3 jobs in which your organization has the
             most difficulties in recruiting                                                              Job Family                                     Career Stream           Actual Titles
76
77                                                                                   Job 1
78                                                                                   Job 2
79                                                                                   Job 3
80
             List the 3 jobs in which your organization has the
             most difficulties in retaining                                                               Job Family                                     Career Stream           Actual Titles
81
82                                                                                   Job 1
83                                                                                   Job 2
84                                                                                   Job 3
85
86 3.5       Fresh Graduate Starting Salaries
87
88           Please indicate the typical Annual Base Salaries according to the various faculties and qualifications.
89           Please include contractual bonus. EXCLUDE fixed allowances, overtime payment, etc.
90
             Does your organization recruit fresh graduate from                                Overseas university
                                                                                               Local university
                                                                                              Fresh Graduate Starting Salary
93                                                                                                      (Annual)

96                                                                        Master & PhD
97                                                    Master (Business Administration)
98                                                                      Master (Science)
99                                                                                    PhD
100                                                      Fresh University Graduates
101                                                                         Accountancy
102                                                                 Arts & Social Science
103                                                               Business Administration
104                                                                Chemical Engineering
105                                                                   Computer Science
106                                                               Electronics Engineering
107                                                                                   Law
108                                                               Mechanical Engineering
109                                                                                Science

112
                                                                             Others
                                                              Fresh Diploma Holders
113                                                                         Accountancy
114                                                                  Biomedical Science
115                                                                        Biotechnology
116                                                                     Business Studies
117                                                                Chemical Engineering
118                                                     Chemical Process Technology
119                                                                   Computer Science
120                                                                          Engineering
121                                                                 Mass Communication
                                                                           Leavers
                                                           Fresh School'N' School
                                                                   GCE 'A' / LSA
                                                                VMCE, 'O' Levels
                                                                   Trainee STPM
                                                        SPMV /Middle / Certificates
                                                                Junior MICSSUE
                                           SPM / MCE,Management Trainee PhD
                                                                 SRP
                                                    Private Secretarial PMRNTC II
                                                  Vocational InstituteHigh Master
                                                               Senior Graduates
                                                    Management otherNTCNTC III
                                                           MLVK, Master Graduate
                                   Management Trainee Fresh Universitycertificates
                                                                             I / ITC
                                                           BusinessMaster & PhD
                                                  Master (Business Administration)
                                                                          (Science)
                                                            UniversityEngineering
                                                             Chemical Graduates
                                                     FreshElectronicsAccountancy
                                                             Arts & Social Science
                                                                     Administration
                                                          FreshComputer Holders
                                                           MechanicalAccountancy
                                                                 Diploma ScienceLaw
                                                              Biomedical Science
                                                                     Biotechnology
                                                                  Business School
                                                    Chemical ProcessHighStudies
                                                             Chemical Technology
                                                                Computer Science
173                                                 Private SecretarialEngineering
                                                             Mass Communication
                                                               Middle Certificates
             If you differentiate starting salary of fresh graduate University Graduates
                                                                             Master
                                                                           School & PhD
                                                                         Diploma Holders
                                                            Vocational Institute Leavers
180
      3.6
      3.7    Salary Guarantee currency stated in yourContract Professional (Sales)
             Salary specify if your company pay policyPara-ProfessionalManagement
             Please Currency Stated In The LabourPara-Professional (White Collar)
             Please specify the                       is in Professional (Blue
                                                                            Executive
                                                                          (Non-Sales)
                                                                            Executive
                                                      Para-ProfessionalManagement
                                                                 Professional
                                                     Para-Professional (White (Sales)
                                                                          (Non-Sales)
                                                            Professional (Blue Collar)
198




                                                                                                                     Total Remuneration Survey 2009 Questionnaire
      Salary & Staffing                                                                                               STRICTLY PRIVATE AND CONFIDENTIAL                                                      (c) 2009 Mercer
       A                                B                                 C                      D                    E                      F                     G                H                   I                J                         K       L

1                                                                                     Short Term Incentives
2

                                                                                                                                                                                                                       Para-                 Para-
                                                                                            Head of                                  Management -             Management -   Professional -       Professional -
                                                                                                                 Executives                                                                                         Professional         Professional
                                                                                          Organization                                  Sales                  Non Sales         Sales              Non Sales
                                                                                                                                                                                                                   (White Collar)        (Blue Collar)
3
4
5 4        OVERALL VARIABLE PAY*
6
           Based indicate whether the (actual)
           Please on 2008 performancefollowing questions will                     %        EC
                                                                                           Base Salary
9
10         Based on 2009 performance (planned)                                    %
11         Based on 2010 performance (projected)                                  %
12

                                                                                             Overall
13
14         Based on 2008 performance (actual)                                     %
15         Based on 2009 performance (planned)                                    %
16         Based on 2010 performance (projected)                                  %
17
           * Note: Variable Pay includes Variable Bonus and/or Sales Incentives
           and commission but excludes any Guaranteed Bonus and Profit
           Sharing. Express as % of Annual Guaranteed Cash (COMP2) .
19
20
     4.1   COMPENSATION MIX POLICY
           Compensation mix reflects the portion of
           guaranteed cash (including annual base salary and
           annual allowances) (COMP2) and variable cash as
           a percentage of total cash (including guaranteed
           cash, variable bonus and sales incentive)
           (COMP3)
21
22
           Does your organization have policy for                    Yes
           compensation mix?
                                                                     No
23
24
25                                                                                    Please indicate the compensation mix for each employee category.
26                                                                                    If your organization does not have a compensation mix policy / typical practice, please leave this blank.
27                                                                                    Guaranteed Cash and Variable Cash portion should add up to 100%
28                                                              Guaranteed Cash
                                                                   Variable Cash
29
30
     4.2   VARIABLE BONUS POLICY
           *Note: excluding sales incentive / commission                                                                                                                                                               Para-                 Para-
                                                                                            Head of                                  Management -             Management -   Professional -       Professional -
                                                                                                                 Executives                                                                                         Professional         Professional
                                                                                          Organization                                  Sales                  Non Sales         Sales              Non Sales
                                                                                                                                                                                                                   (White Collar)        (Blue Collar)
31
32
           Does your organization have variable bonus                Yes
           scheme?
                                                                     No
33
34
           Please indicate those employee categories that are
           eligible to the scheme.
35
36
     4.3   Please indicate target variable bonus figure as %
           of annual base salary for a meet-target 2009's
                                                                                  %
           performance result
37
38
     4.4   Please indicate maximum variable bonus figure as
           % of annual base salary for an outstanding 2009's
                                                                                  %
           performance result
39
40
41 4.5     In general, what are these bonuses based on?
42         a. Company performance                                                                a                        a                      a                  a                a                      a                a                         a

43         b. Business Unit within the company                                                   b                        b                      b                  b                b                      b                b                         b

44         c. Team                                                                               c                        c                      c                  c                c                      c                c                         c
           d. Individual                                                                         d                        d                      d                  d                d                      d                d                         d
45
46
     4.6   Please indicate the approximate split used to
           determine the bonus payment.

47                                                                                    The approximate split should add up to 100%
48         a. Company performance                                                 %
49         b. Business Unit within the company                                    %
50         c. Team                                                                %
51         d. Individual                                                          %
52
53 4.7     How frequently do you pay variable bonus to your employees?
54         a. Annually                                                                            a                       a                      a                     a                a                   a                a                         a

55         b. Semi-annually                                                                       b                       b                      b                     b                b                   b                b                         b




                                                                                                               Total Remuneration Survey 2009 Questionnaire
                     Short Term Incentives                                                                       STRICTLY PRIVATE AND CONFIDENTIAL                                                                               (c) 2009 Mercer
        A                                 B                               C                   D                     E                      F                     G               H                I                J                          K       L

1                                                                                    Short Term Incentives
                                                                                           b           b                                       b                     b               b                b                 b                         b

56           c. Quarterly                                                                      c                        c                      c                     c               c                c                 c                         c

57           d. Monthly
                                                                                               d                        d                      d                     d               d                d                 d                         d
             e. Others
                                                                                               e                        e                      e                     e               e                e                 e                         e
58
59           if you choose "others", please specify
60
      4.8    SALES INCENTIVES / COMMISSION POLICY
                                                                                                                                                                                                                Para-                  Para-
                                                                                          Head of                                  Management -             Management -   Professional -   Professional -
                                                                                                              Executives                                                                                     Professional          Professional -
                                                                                        Organization                                  Sales                  Non Sales         Sales          Non Sales
                                                                                                                                                                                                                Sales                Non Sales
61
62
             Does your organization have sales incentive                Yes
             scheme?
                                                                        No
63
64
             Please indicate those employee categories that are
             eligible to the scheme.
65
66
             Please provide the detail below.
             If your organization has more than one Sales
             Incentives Plan, please provide the most common
             plan in the respective employee categories.
67
68
      4.9    Please indicate target sales incentive and/or
             commission (as % of annual base salary) for a
                                                                                 %
             meet-target 2009's performance result
69
70
      4.10   Please indicate maximum sales incentive and/or
             commission (as % of annual base salary) for an                      %
             outstanding 2009's performance result
71
72
73 4.11      In general, what are these sales incentives/ commission based on?
74           a. Company performance                                                           a                         a                      a                                  a                                    a

75           b. Business Unit within the company                                              b                         b                      b                                  b                                    b

76           c. Team                                                                          c                         c                      c                                  c                                    c
             d. Individual
                                                                                              d                         d                      d                                  d                                    d
77
78
      4.12   Please indicate the approximate split used to determine the sales
             incentive/ commission payment.

79                                                                                   The approximate split should add up to 100%
80           a. Company performance                                              %
81           b. Business Unit within the company                                 %
82           c. Team                                                             %
83           d. Individual                                                       %
84
85 4.13      How frequently is the payout?
86           a. Annually                                                                       a                        a                      a                                     a                              a

87           b. Semi-annually                                                                  b                        b                      b                                     b                              b

88           c. Quarterly                                                                      c                        c                      c                                     c                              c

89           d. Monthly                                                                        d                        d                      d                                     d                              d
             e. Others (Please specify)
                                                                                               e                        e                      e                                     e                              e
90
91           if you choose "others", please specify
92
93 4.14      Additional Comments:
94
95
96
97
98 4.15      PROFIT SHARING
             Does your organization have profit sharing                 Yes
             scheme?
                                                                        No
99
100
                                                                                                                                                                                                                 Para-                  Para-
                                                                                          Head of                                  Management -             Management -   Professional -   Professional -
                                                                                                              Executives                                                                                      Professional          Professional
                                                                                        Organization                                  Sales                  Non Sales         Sales          Non Sales
101                                                                                                                                                                                                          (White Collar)         (Blue Collar)
             Please indicate those employee categories that are
102          eligible to the scheme.
103
104




                                                                                                             Total Remuneration Survey 2009 Questionnaire
                       Short Term Incentives                                                                   STRICTLY PRIVATE AND CONFIDENTIAL                                                                            (c) 2009 Mercer
       A                                  B                                    C                     D                     E                      F                     G                      H                     I        J     K     L     M      N

1
                                                                                            Benefits-1
2
3             Instructions:
4             1. Please do not include closed plans or 'grandfathered' plans. 'Grandfathered' plans refer to plans that are discontinued (no longer applied) for new hires
5             2. Please use one column for one type of benefits plan.
6             3. The respective benefits plan number should correspond to "Benefits Plan No." column in the "Incumbent Data" worksheet.
7             4. When you use Benefits plan copy feature from the toolbar, it will copy the whole plan to another, not just a specific field.
8
9
10                                                                                                                                                                                            Benefits Plan Details
11            Benefits Plan No.                                                                      1                      2                     3                     4                      5                     6        7     8     9     10
12            Internal Plan Name (optional)
     5.1      EMPLOYEE CATEGORY
13            Indicate the category of employees who are eligible in
              respectorganization provide the same benefits plan
              If your of each plan
              for two or more employee categories, please submit
              each category in different columns. There is a
              "Copy Benefits Plan" feature in the Mercer Toolbar
              that you can use to copy one plan to another plan.
14
16            Please note that Questions 5.2 to 6 are not applicable to Japan
     5.2      Pleaseand BENEFITSplease Dismemberment
              FLEXIBLEorganizationlist below, the core benefits          Yes
                                                                         No
              Does your Accidental Death &specify or provide (AD&D) Insurance                         a
                                                                                                      b
                                                                                                      c
                                                                                                      d                      a
                                                                                                                             b
                                                                                                                             c
                                                                                                                             d                     a
                                                                                                                                                   b
                                                                                                                                                   c
                                                                                                                                                   d                     a
                                                                                                                                                                         b
                                                                                                                                                                         c
                                                                                                                                                                         d                      a
                                                                                                                                                                                                b
                                                                                                                                                                                                c
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                                                                                                                                                                                                                                          d      a
                                                                                                                                                                                                                                                 b
                                                                                                                                                                                                                                                 c
                                                                                                                                                                                                                                                 d
     5.3      a.you chooseCare the provide a flexible benefits
              b. Life select from
              c. Outpatient Others,
              d. Others Care (Hospitalization)
              e. Inpatient
              If Retirement                                                                           e                      e                     e                     e                      e                     e       e     e     e      e
              The following sections are applicable for all
              companies (with or without flexible benefits
              plan)
27
28 6          OUTPATIENT CARE (Clinical & Dental)
              If your organization applies flexible benefit plan
              then please provide details of outpatient care policy
              which is not included in the flex budget
29
     6.1      Does your organization provide outpatient benefits in          Yes
              addition to statutory requirement?
                                                                              No
30
              If yes, please provide the detail below.

     6.2      Who is eligible for outpatient benefits?
31
32            a. Employee only                                                                        a                     a                     a                      a                     a                      a       a     a     a      a

33            b. Employee and spouse
                                                                                                      b                     b                     b                      b                     b                      b       b     b     b      b
              c. Employee and dependents (incl. spouse and/or
                                                                                                      c                     c                     c                      c                     c                      c       c     c     c      c
34            children and/or parents)
35
     6.3      Does your organization provide clinical benefits?
                                                                                                      Yes                    Yes                   Yes                   Yes                    Yes                   Yes     Yes   Yes   Yes    Yes

                                                                                                      No                     No                    No                    No                     No                    No      No    No    No     No
36
37
     6.4      Does your organization apply a cap to the clinical
              coverage?                                                                               Yes                    Yes                   Yes                   Yes                    Yes                   Yes     Yes   Yes   Yes    Yes

                                                                                                      No                     No                    No                    No                     No                    No      No    No    No     No
38
39
     6.5      Please indicate the maximum coverage for clinical
              benefits below (including dependents who are
              covered by the company).
40
41            a. Fixed amount per year                                     local currency
42            b. As times of monthly base salary per year                  no. of months
43            c. Fixed amount per visit                                    local currency
44
     6.6      Percentage of reimbursement covered by your
              organization for employee's clinical treatment.                          %
45
     6.7      Percentage of reimbursement covered by your
              organization for dependent's clinical treatment.                         %
46
              (e.g. in some companies, employees can only
              reimburse 80% for each claim)
47
48
49            Dental
     6.8      Does your organization provide dental benefits?                                         Yes                    Yes                   Yes                   Yes                    Yes                   Yes     Yes   Yes   Yes    Yes

                                                                                                      No                     No                    No                    No                     No                    No      No    No    No     No
50
51                                                                                          If you answer No for the above, please go directly to Inpatient Care section (Qn 6.16)
     6.9      Is dental benefit a part of clinical benefit?                   Yes

                                                                              No
52
53
     6.10 Does your organization apply a cap to the dental
          coverage?                                                                                   Yes                    Yes                   Yes                   Yes                    Yes                   Yes     Yes   Yes   Yes    Yes

54                                                                                                    No                     No                    No                    No                     No                    No      No    No    No     No

55
   6.11 Please indicate the maximum coverage for dental
        benefits below (including dependents who are
56      covered by the company).
57      a. Fixed amount per year                                           local currency
58            b. As times of monthly base salary per year                  no. of months
59            c. Fixed amount per visit                                    local currency
60
     6.12 Percentage of reimbursement covered by your
          organization for employee's dental treatment.                                %
61
     6.13 Percentage of reimbursement covered by your
          organization for dependent's dental treatment.                               %
62
              (e.g. in some companies, employees can only
              reimburse 80% for each claim)
63




                                                                                                                                                                               Total Remuneration Survey 2009 Questionnaire
           Benefits-1                                                                                                                                                                                                                                      (c) 2009 Mercer
                                                                                                                                                                                STRICTLY PRIVATE AND CONFIDENTIAL
          A                                  B                                  C                 D             E             F             G                       H                     I             J             K             L             M        N

10                                                                                                                                                               Benefits Plan Details
11             Benefits Plan No.                                                                  1             2             3             4                       5                     6             7             8             9          10
12             Internal Plan Name (optional)
      5.1      EMPLOYEE CATEGORY
13             Indicate the category of employees who are eligible in
               respect of each plan
64
      6.14 Funding of Outpatient Care
                                                                                             Insured       Insured       Insured       Insured                 Insured               Insured       Insured       Insured       Insured       Insured

                                                                                             Self Funded   Self Funded   Self Funded   Self Funded             Self Funded           Self Funded   Self Funded   Self Funded   Self Funded   Self Funded

                                                                                             NA            NA            NA            NA                      NA                    NA            NA            NA            NA            NA
65
66
      6.15 For your outpatient scheme which is insured, what
           percentage of the premium does the employee
           contribute?
67
68             a. Employee coverage                                                    %
69             b. Spouse coverage                                                      %
               c. Other dependents (incl. children and/or parents)
                                                                                       %
70
71
72 6.16 INPATIENT CARE (Hospitalization)
        If your organization applies flexible benefit plan
        then please provide details of inpatient care policy
        which is not included in the flex budget
73
74
               Does your organization provide inpatient benefits in           Yes
               addition to statutory requirement?
                                                                              No
75
76
               If yes, please provide the details below:

      6.17 Who is eligible for inpatient benefits?
77
78             a. Employee only                                                                   a             a             a             a                       a                     a             a             a             a             a

79             b. Employee and spouse
                                                                                                  b             b             b             b                       b                     b             b             b             b             b
               c. Employee and dependents (incl. spouse and/or
                                                                                                  c             c             c             c                       c                     c             c             c             c             c
80             children and/or parents)
81
      6.18 Is there a maximum amount covered for                                                  Yes           Yes           Yes           Yes                     Yes                   Yes           Yes           Yes           Yes           Yes
           hospitalization?
                                                                                                  No            No            No            No                      No                    No            No            No            No            No
82
83
      6.19 Please indicate the maximum coverage for
           hospitalization below
84
85                 Fixed amount per year                                    local currency
86                 As times of monthly base salary per year                 no. of months

89                 Daily Room and board amount
                                        class                               local currency
                                                                                     class
      6.20 Percentage of reimbursement covered by your
           organization for employee's hospitalization.                                %
90
      6.21 Percentage of reimbursement covered by your
           organization for dependent's hospitalization.                               %
91
               (e.g. in some companies, employees can only
               reimburse 80% for each claim)
92
93
      6.22 Funding of Inpatient Care
                                                                                             Insured       Insured       Insured       Insured                 Insured               Insured       Insured       Insured       Insured       Insured

                                                                                             Self Funded   Self Funded   Self Funded   Self Funded             Self Funded           Self Funded   Self Funded   Self Funded   Self Funded   Self Funded

94                                                                                           NA            NA            NA            NA                      NA                    NA            NA            NA            NA            NA

95
      6.23 For your medical plan (inpatient) which is insured,
           what percentage of the premium does the employee
           contribute?
96
97             a. Employee coverage                                                    %
98             b. Spouse coverage                                                      %
               c. Other dependents (incl. children and/or parents)
                                                                                       %
99
100
    6.24 What is the average annual premium cost per
         incumbent paid by employer?
         (Only for those who cannot provide details on                      local currency
         inpatient or outpatient beneifts policy for Questions
101      6.1 to 6.22)
102
      7        LIFE AND ACCIDENTAL DEATH &
               DISMEMBERMENT (AD&D) INSURANCE
103
               If your organization applies flexible benefit plan
               then please provide details of life & AD&D
               insurance policy which is not included in the flex
104            budget
105
106            Life Insurance
      7.1      Does your organization provide life insurance benefit           Yes
               in addition to any statutory life insurance coverage?
                                                                               No
107
108
               If yes, please provide the details below:

      7.2      Please indicate the insurance coverage either in fixed
               amount or as times of monthly base salary as per
109            company's policy.
110
111            a. A fixed amount                                            local currency
               If your coverage is in fixed amount, please go directly to
               AD&D section (Qn 7.6)
112
113            b. As times of monthly base salary                           no. of months
               If there are minimum and/ or maximum coverage
               applied, please complete the details on the next
114            questions.
115
      7.3      What is the definition of salary used to compute the
               benefit amount?
116
117            a. Base salary                                                  a
               b. Base salary plus bonus                                       b
118
119
      7.4      Is there a minimum amount of coverage provided?                                    Yes           Yes           Yes           Yes                     Yes                   Yes           Yes           Yes           Yes           Yes

120                                                                                               No            No            No            No                      No                    No            No            No            No            No
               (e.g. if "coverage is 24 times salary with a 30,000
               minimum", or "coverage is 24 times salary or 30,000
               whichever higher" then choose yes and report
               30,000 as minimum)
121
122
123            If yes, please provide the minimum amount                    local currency
124
      7.5      Is there a maximum amount of coverage provided?                                    Yes           Yes           Yes           Yes                     Yes                   Yes           Yes           Yes           Yes           Yes
125                                                                                               No            No            No            No                      No                    No            No            No            No            No
               (e.g. if "coverage is 24 times salary with a 100,000
               maximum", or "coverage is 24 times salary or
               100,000 whichever lower" then choose yes and
               report 100,000 as maximum)
126
127
128            If yes, please provide the maximum amount                    local currency




                                                                                                                                                  Total Remuneration Survey 2009 Questionnaire
            Benefits-1                                                                                                                                                                                                                                         (c) 2009 Mercer
                                                                                                                                                   STRICTLY PRIVATE AND CONFIDENTIAL
        A                                    B                                  C            D       E       F       G                       H                     I        J       K       L       M       N

10                                                                                                                                          Benefits Plan Details
11             Benefits Plan No.                                                             1       2       3       4                       5                     6        7       8       9       10
12             Internal Plan Name (optional)
      5.1      EMPLOYEE CATEGORY
13             Indicate the category of employees who are eligible in
               respect of each plan
129
130            Accidental Death & Dismemberment (AD&D)
      7.6      Does your organization provide AD&D insurance                   Yes
               benefit in addition to any statutory AD&D insurance
                                                                               No
131            coverage?
132
      7.7      If yes, please provide the details below only in
               addition to the life insurance which you have
               specified above. Do not complete this section if
               AD&D is part of Life Insurance.

               Please indicate the insurance coverage either in fixed
               amount or as times of monthly base salary as per
               company's policy.
133
134            a. A fixed amount                                            local currency
               If your coverage is in fixed amount, please go directly to
               Accident Insurance coverage policy (Qn 7.11)
135
136            b. As times of monthly base salary                           no. of months
               If there are minimum and/ or maximum coverage
               applied, please complete the details on the next
137            questions.
138
      7.8      What is the definition of salary used to compute the
               benefit amount?
139
140            a. Base salary                                                  a
               b. Base salary plus bonus
                                                                               b
141
142
      7.9      Is there a minimum amount of coverage provided?                               Yes     Yes     Yes     Yes                     Yes                   Yes      Yes     Yes     Yes     Yes

143                                                                                          No      No      No      No                      No                    No       No      No      No      No
               (e.g. if "coverage is 24 times salary with a 30,000
               minimum", or "coverage is 24 times salary or 30,000
               whichever higher" then choose yes and report
               30,000 as minimum)
144
145
146            If yes, please provide the minimum amount                    local currency
147
      7.10 Is there a maximum amount of coverage provided?                                   Yes     Yes     Yes     Yes                     Yes                   Yes      Yes     Yes     Yes     Yes

148                                                                                          No      No      No      No                      No                    No       No      No      No      No

               (e.g. if "coverage is 24 times salary with a 100,000
               maximum", or "coverage is 24 times salary or
               100,000 whichever lower" then choose yes and
               report 100,000 as maximum)
149
150
151            If yes, please provide the maximum amount                    local currency
152
153 7.11       Accident insurance benefit covers:
154            a. 24 hours / 365 days                                                            a       a       a       a                       a                     a        a       a       a       a
               b. During work time only
                                                                                                 b       b       b       b                       b                     b        b       b       b       b
155
156
157            c. Worldwide                                                                      c       c       c       c                       c                     c        c       c       c       c
               d. Within the country only
                                                                                                 d       d       d       d                       d                     d        d       d       d       d
158
159
      7.12 Does your organization provide long-term disability                Yes
           benefits in addition to statutory requirements?
                                                                              No
160
161
162 8          LOAN SUBSIDY
      8.1      What type of loans does your organization provide or
               subsidize? (tick all that apply and provide the
               details in respective section).
163
               a. House Loan                                                       a
164
               b. Car Loan                                                         b
165
               c. Personal Loan
166                                                                                c
               d. Hard / Soft Furnishing Loan
                                                                                   d
167            (For India / Pakistan Only)
               Do not provide or subsidize
168
169
170            House Loan
      8.2      Please indicate the maximum house loan entitlement
               either in fixed amount or as times of monthly base
               salary.
171
               If you provide both, valuation will be based on
               whichever value that is lower (e.g. 12 months base
172            or 50K whichever is lower)
173            a. Fixed amount                                              local currency
174            b. As times of monthly base salary                           no. of months
175
      8.3      How does your organization subsidize the loan
               interest?

176
177            a. Subsidize at a fixed %                                               %
               (e.g. if your organization subsidize 5% interest rate,
               no matter what market borrowing rate is, please
               choose this option and report as 5%)
178
179            b. Subsidize a portion of the interest rate                             %
               (e.g. if your organization pay half of the interest and
               employee pay another half, please choose this
               option and report as 50%)
180
181            c. Have the employee pay a fixed percentage                             %
               (e.g. if market rate is 5% and you charge employee
               2% of loan interest, then choose this option and
               report as 2%)
182
183
      8.4      Does your organization cap the interest subsidy?                Yes

                                                                               No
184
185
               If yes, please indicate the maximum interest amount          local currency
               subsidized per year
186
187
188 8.5        What is the maximum loan period?                             no. of months
189
190            Car Loan
      8.6      Please indicate the maximum car loan entitlement
               either in fixed amount or as times of monthly base
               salary.
191
               If you provide both, valuation will be based on
               whichever value that is lower (e.g. 12 months base
192            or 50K whichever is lower)
193            a. Fixed amount                                              local currency
194            b. As times of monthly base salary                           no. of months




                                                                                                                             Total Remuneration Survey 2009 Questionnaire
            Benefits-1                                                                                                                                                                                          (c) 2009 Mercer
                                                                                                                              STRICTLY PRIVATE AND CONFIDENTIAL
        A                                  B                                 C            D   E   F   G                   H                     I        J   K   L   M    N

10                                                                                                                       Benefits Plan Details
11             Benefits Plan No.                                                          1   2   3   4                   5                     6        7   8   9   10
12             Internal Plan Name (optional)
      5.1      EMPLOYEE CATEGORY
13             Indicate the category of employees who are eligible in
               respect of each plan
195
      8.7      How does your organization subsidize the loan
               interest?

196
197            a. Subsidize at a fixed %                                            %
               (e.g. if your organization subsidize 5% interest rate,
               no matter what market borrowing rate is, please
               choose this option and report as 5%)
198
199            b. Subsidize a portion of the interest rate                          %
               (e.g. if your organization pay half of the interest and
               employee pay another half, please choose this
               option and report as 50%)
200
201            c. Have the employee pay a fixed percentage                          %
               (e.g. if market rate is 5% and you charge employee
               2% of loan interest, then choose this option and
               report as 2%)
202
203
      8.8      Does your organization cap the interest subsidy?             Yes

                                                                            No
204
205
               If yes, please indicate the maximum interest amount       local currency
               subsidized per year
206
207
208 8.9        What is the maximum loan period?                          no. of months
209
210            Personal Loan
      8.10 Please indicate the maximum personal loan
           entitlement either in fixed amount or as times of
           monthly base salary.
211
               If you provide both, valuation will be based on
               whichever value that is lower (e.g. 12 months base
212            or 50K whichever is lower)
213            a. Fixed amount                                           local currency
214            b. As times of monthly base salary                        no. of months
215
      8.11 How does your organization subsidize the loan
           interest?

216
217            a. Subsidize at a fixed %                                            %
               (e.g. if your organization subsidize 5% interest rate,
               no matter what market borrowing rate is, please
               choose this option and report as 5%)
218
219            b. Subsidize a portion of the interest rate                          %
               (e.g. if your organization pay half of the interest and
               employee pay another half, please choose this
               option and report as 50%)
220
221            c. Have the employee pay a fixed percentage                          %
               (e.g. if market rate is 5% and you charge employee
               2% of loan interest, then choose this option and
               report as 2%)
222
223
      8.12 Does your organization cap the interest subsidy?                 Yes

                                                                            No
224
225
               If yes, please indicate the maximum interest amount       local currency
               subsidized per year
226
227
228 8.13       What is the maximum loan period?                          no. of months
229
230            Hard/Soft Furnishing Loan
      8.14 Please indicate the maximum hard/soft furnishing
           loan entitlement either in fixed amount or as times of
           monthly base salary.
231
               If you provide both, valuation will be based on
               whichever value that is lower (e.g. 12 months base
232            or 50K whichever is lower)
233            a. Fixed amount                                           local currency
234            b. As times of monthly base salary                        no. of months
235
      8.15 How does your organization subsidize the loan
           interest?

236
237            a. Subsidize at a fixed %                                            %
               (e.g. if your organization subsidize 5% interest rate,
               no matter what market borrowing rate is, please
               choose this option and report as 5%)
238
239            b. Subsidize a portion of the interest rate                          %
               (e.g. if your organization pay half of the interest and
               employee pay another half, please choose this
               option and report as 50%)
240
241            c. Have the employee pay a fixed percentage                          %
               (e.g. if market rate is 5% and you charge employee
               2% of loan interest, then choose this option and
               report as 2%)
242
243
      8.16 Does your organization cap the interest subsidy?                 Yes

                                                                            No
244
245
               If yes, please indicate the maximum interest amount       local currency
               subsidized per year
246
247
248 8.17       What is the maximum loan period?                          no. of months
249
250




                                                                                                          Total Remuneration Survey 2009 Questionnaire
            Benefits-1                                                                                                                                                        (c) 2009 Mercer
                                                                                                           STRICTLY PRIVATE AND CONFIDENTIAL
        A                                  B                                    C                    D                      E                      F               G                 H            I

1
                                                                                              Benefits-2
2
3            Instructions:
4            1. Please do not include closed plans or 'grandfathered' plans. 'Grandfathered' plans refer to plans that are discontinued (no longer applied) for new hires
5            2. Please provide details on benefits provided to the respective employee category.
8
9

                                                                                                                                            Professional -   Professional -
                                                                                                Executives           Management                                               Para-Professional
                                                                                                                                                Sales          Non Sales
10
11 9         COMPANY CAR
             Does your organization provide company car benefits to             Yes
             employees?
                                                                                No
12
13
14           If yes, please complete the section below.
     9.1                                                                                                 a
                                                                                                         b                      a
                                                                                                                                b                      a
                                                                                                                                                       b               a
                                                                                                                                                                       b                 a
                                                                                                                                                                                         b
     9.2     What is the purpose or use of the car? the provision of
             What is the use only
             a. Business criteria used for determining
             b.          and personal use
             a company car?
19
20           a. Seniority or Job Grade                                                                   a                      a                      a               a                 a
             b. Business need / Essential user                                                           b                      b                      b               b                 b
21
             c. Both                                                                                     c                      c                      c               c                 c
22
23           d. Others (please specify):
24
     9.3     Does your organization provide personal driver for those           Yes
             who are given company car?
                                                                                No
25
26
             If yes, which employee groups are eligible?
27
28
     9.4     How does your organization pay for fuel consumption:
29
30           a. Business use only                                                                        a                      a                      a               a                 a
             b. Business and personal use
                                                                                                         b                      b                      b               b                 b
31
32
     9.5     Do employees who are eligible for company car have                 Yes
             the option to select for a car allowance instead of getting
33           a company car?                                                     No

34
     9.6     Does your organization allow employees to purchase                 Yes
             the car at the end of the replacement period?
                                                                                No
35
36
             If yes, please indicate % of discount from used car
             market value (0-100%)                                                       %
37
38
40 10        Please note that some questions from No. 10 to 17
             MEALS
             Please indicate any canteen meals or vouchers paid by
             your company. Do not include meal allowance
41
42           a. Canteen meals (cost per employee per year)                   local currency
43           b. Meal vouchers (amount per employee per year)                 local currency
44
45 11        MOBILE PHONES
             Please indicate any subsidy on mobile telephone costs
             paid by your company
46
47 11.1      Handset Cost
48           a. % of subsidy                                                             %
49           b. Maximum amount                                               local currency
50




                                                                                                             Total Remuneration Survey 2009 Questionnaire
     Benefits-2                                                                                               STRICTLY PRIVATE AND CONFIDENTIAL                                                       (c) 2009 Mercer
        A                                  B                                    C                    D                      E                      F               G                 H            I

1
                                                                                              Benefits-2
2
3            Instructions:
4            1. Please do not include closed plans or 'grandfathered' plans. 'Grandfathered' plans refer to plans that are discontinued (no longer applied) for new hires
5            2. Please provide details on benefits provided to the respective employee category.
8
9

                                                                                                                                            Professional -   Professional -
                                                                                                Executives           Management                                               Para-Professional
                                                                                                                                                Sales          Non Sales
10
     11.2    Monthly Subsidy
51           Do not include cash allowance
52           a. Line rental cost (% paid)                                                %
53           b. Call costs (% paid) -business use                                        %
54           c. Call costs (% paid) -personal use                                        %
55           d. Maximum amount                                               local currency
56
58 12        SEVERANCE PAY DUE TO is not applicable
             Please note that Question 12REDUNDANCY to
             Does your organization provide severance pay in                    Yes
             addition to statutory requirement?
                                                                                No
59
60
61
62 13        TRAVEL INSURANCE
     13.1    Does your organization offer travel accident benefits in           Yes
             addition to Life and Accidental Death and
             Dismemberment (AD&D) Insurance?                                    No
63
64
65 13.2      Does your organization pay travel insurance for:
66           a. Employee only                                                                            a                      a                      a               a                 a

67           b. Employee and spouse                                                                      b                      b                      b               b                 b
             c. Employee and dependents (incl. spouse and/or
                                                                                                         c                      c                      c               c                 c
             children)
68


69 13.3      Your organization travel insurance covers:

70           a. Business travel only                                                                     a                      a                      a               a                 a
             b. Business and leisure
                                                                                                         b                      b                      b               b                 b
71
72
73 14        TRAINING AND DEVELOPMENT
     14.1    Does your organization have a training and development             Yes
             policy? (e.g. conferences, courses, training courses
                                                                                No
74           etc.)
75
     14.2    Does your organization subsidize employee for attaining            Yes
             an additional education qualification (e.g. masters, PhD,
             etc) ?                                                             No
76
77
             If yes, please provide either one below:
             a. Percentage of education expense subsidized by                           %
             company
78
79           b. Fixed annual amount subsidized by the company               local currency
80
81 15        DISCOUNT FOR COMPANY PRODUCTS
             Does your organization activity allow for the granting of          Yes
             product discounts?
                                                                                No
82
83
84           Percentage discount on company products                                    %
85           Other, please specify
86
87 16        SHARE PURCHASE PLAN
     16.1    Does your organization provide a share purchase plan?              Yes

                                                                                No
88
89
             If yes , what is the maximum percentage of monthly
             base salary which can be used to purchase shares?                           %
90
91
     16.2    Please state the overall maximum amount which can be
             used to purchase shares                                        local currency
92
93
     16.3    When shares are purchased, what discount to market
             value is provided                                                          %
94
95
     16.4    Does the discount apply to:
                                                                                select one
96
98




                                                                                                             Total Remuneration Survey 2009 Questionnaire
     Benefits-2                                                                                               STRICTLY PRIVATE AND CONFIDENTIAL                                                       (c) 2009 Mercer
                A                               B                                   C                    D                     E                    F               G              H   I

1                                                                                                 Retirement
2
3                   Instructions:
4                   1. Please use one column for one plan. We reserve 5 columns to capture 5 different plans.
5                   2. Please do not include closed plans or 'grandfathered' plans. 'Grandfathered' plans refer to plans that are discontinued (no longer applied) for new hires
6                   3. In this questionnaire, we only capture private retirement plan on top of statutory requirement. DO NOT include government sponsored plans.
7                   4. The respective retirement plan number should correspond to "Retirement Plan No." column in the "Incumbent Data" worksheet.
8
9
10                                                                                                                                        Retirement Plan Details
11                  Retirement Plan No.                                                                  1                     2                    3               4              5
12                  Retirement Plan Name
13
     17             Does your organization provide a retirement benefit              Yes
                    scheme in addition to statutory requirements?
                                                                                     No
                    (please do not report on government sponsored
14                  plans)
15
     17.1           Type of Retirement pension scheme offered (Please
                    tick both check-boxes if your organization offers both
                    DB & DC schemes and complete the details on the
16                  respective section):
17                  a. Defined Benefit (DB)                                           a

18                  b. Defined Contribution (DC)
                                                                                      b
19
20                  Normal Retirement
     17.2           What is the normal retirement age defined by the
                    plan? (e.g. if age 60, then enter 60)                                  age
21
22
23                  DEFINED BENEFIT PENSION SCHEME DETAILS
24                  Benefit Formula / Accrual Rate
     17.3           What is the benefit formula/accrual rate for
                    calculating the pension benefit at retirement? (e.g.
                    "Service/60 x Pensionable Salary
                                                                                      free text


25
26
     internal
     internal       Flat Type (Step) Form service years)
                    Flat_Svc_Def (annual)
                    Flat_Rate_Def(= maximum                                  e.g
                                                                             $100
                                                                             35
     internal
     internal
     internal       Integrated
                    Int_Low_Def
                    Int_Pay_Brk1
                    Int_Avg1
                    Int_Med_Def
                    Int_Pay_Brk2
                    Int_Avg2
                    Int_High_Def Salary Definition
                    Svc_Lmt_Int
                    Offset Form
                    Off_Overall_Rate_Def                                     e.g.
                                                                             70.00%
                                                                             20000
                                                                             1
                                                                             60.00%
                                                                             60000
                                                                             50.00%
                                                                             35 Balance
                                                                             0.1875
48 internal
   17.4             Off_Rate_Def
                    Off_Pay_Break
                    Off_Pay_Avg
                    Off_Svc_Lmt_Def
                    Pensionable                                              0.005555556
                                                                             EPF
                                                                             3
                                                                             35
                    Is the pensionable salary used to compute the                    Yes

                    pension benefit at retirement based on an average                No
49                  over a certain period?
50
                    If yes, what is the average period? (e.g.: average
                    earnings of last 24 months = 2 years)                          no. of years
51
52
53 17.5             Does pensionable salary / earnings include:
54                     a. Monthly base salary
                       b. Allowance
55                     (Except Transportation / Car allowance)
56                     c. Transportation / Car allowance
57                     d. Bonus
58                     e. Others (Please specify)
59
     17.6           Is there an upper or lower limit for pensionable                 Yes
                    salaries/earnings different to the statutory amount?
                                                                                     No
60
61
62                  If yes, please specify the amount:
63                  Upper limit                                                  local currency
64                  Lower limit                                                  local currency
65
     17.7           Are there any guaranteed increases to pensions after             Yes
                    retirement ?
                                                                                     No
66
67
68                  If yes, how is the guaranteed increase defined?
69                     a. based on inflation
70                     b. guaranteed increase rate                                           %
71
72                  Early Retirement Provisions
     17.8           Are employees entitled to retirement benefit if they             Yes
                    retire prior to the normal retirement age?
                                                                                     No
73
74




                                                                                           Total Remuneration Survey 2009 Questionnaire
     Retirement                                                                              STRICTLY PRIVATE AND CONFIDENTIAL                                                             (c) 2009 Mercer
             A                                  B                                     C                      D                     E                    F               G         H   I

 1                                                                                                    Retirement
 2
 3                 Instructions:
 4                 1. Please use one column for one plan. We reserve 5 columns to capture 5 different plans.
 5                 2. Please do not include closed plans or 'grandfathered' plans. 'Grandfathered' plans refer to plans that are discontinued (no longer applied) for new hires
 6                 3. In this questionnaire, we only capture private retirement plan on top of statutory requirement. DO NOT include government sponsored plans.
 7                 4. The respective retirement plan number should correspond to "Retirement Plan No." column in the "Incumbent Data" worksheet.
 8
 9
10                                                                                                                                            Retirement Plan Details
11                 Retirement Plan No.                                                                       1                     2                    3               4         5
12                 Retirement Plan Name
      17.9         If early retirement benefit is reduced, how much is
                   the reduction?
75
                      a. fixed % per year or partial year - prior to normal
                      retirement age                                                             %
76
77                    b. other, please specify formula                                     formula
78
      17.10        If early retirement benefit is not reduced, please
                   indicate the policy in the following applicable
79                 condition
                       a. if the employee retired at or above a certain
                       age                                                                     age
80
                      b. if the retiree has completed a certain service
                      years                                                   no. of service year
81
                      c. if the retiree has obtained a certain points
                      (based on age plus service)                                            points
82
                      d. unreduced in any case of early retirement
83
84
85                 Benefits Payable
      17.11        How are benefits provided to employees upon
                   retirement?
86
87                 a. Annuity only                                                                            a                      a                   a              a         a

88                 b. Lump sum only                                                                           b                      b                   b              b         b

89                 c. Annuity or lump sum                                                                     c                      c                   c              c         c
                   d. Annuity and lump sum
                                                                                                              d                      d                   d              d         d
90
91                 e. Others (Please specify)
92
93                 Employee Contributions
      17.12        Are employees required to make contributions to the                 Yes
                   plan?
                                                                                       No
94
95
                   If yes, please state contributions as a % of salary?
                                                                                                 %
96
97
                   Please elaborate details on your organization's DB
                   scheme which are not captured in the above
                   questions, or attach your DB policy when returning
98                 this questionnaire
99
                   DEFINED CONTRIBUTION PENSION SCHEME
                   DETAILS

100 17.13          Pensionable Salary Definition
                   Does pensionable salary / earnings include:
                      a. Monthly base salary
101
                      b. Allowance
                      (Except Transportation / Car allowance)
102
103                   c. Transportation / Car allowance
104                   d. Bonus
105                   e. Others (Please specify)

                   Employee Contributions
107
      17.14        Are employee contributions mandatory or voluntary?
108
109                a. mandatory                                                        a

110                b. voluntary                                                        b
                   c. none
                                                                                       c
111




                                                                                               Total Remuneration Survey 2009 Questionnaire
      Retirement                                                                                 STRICTLY PRIVATE AND CONFIDENTIAL                                                        (c) 2009 Mercer
           A                                  B                                    C                    D                    E                    F               G               H   I

1                                                                                               Retirement
2
3                  Instructions:
4                  1. Please use one column for one plan. We reserve 5 columns to capture 5 different plans.
5                  2. Please do not include closed plans or 'grandfathered' plans. 'Grandfathered' plans refer to plans that are discontinued (no longer applied) for new hires
6                  3. In this questionnaire, we only capture private retirement plan on top of statutory requirement. DO NOT include government sponsored plans.
7                  4. The respective retirement plan number should correspond to "Retirement Plan No." column in the "Incumbent Data" worksheet.
8
9
10                                                                                                                                      Retirement Plan Details
11                 Retirement Plan No.                                                                  1                    2                    3               4               5
12                 Retirement Plan Name
112
      17.15        If employee contribution is based on fixed % of
                   monthly base salary, please indicate the fixed                          %
113                contribution rate, then go to Qn 17.18
114                                                                                             Go to Qn 17.18
      17.16        If employee contribution is based on step-rate
                   formula*, please indicate the contribution, then go to
115                Qn 17.18
116                    - contribution for part of salary below a ceiling                   %
117                   - please indicate the ceiling                            local currency
118                   - contribution for remaining part of salary                          %
119                                                                                             Go to Qn 17.18
      17.17        If employee contribution is based on step-rate
                   formula* and service years, please indicate the
120                contribution for 5, 10 and 20 years of service.
121                 a. contribution after 5 years of service
122                   - contribution for part of salary below a ceiling                    %
123                   - please indicate the ceiling                            local currency
124                   - contribution for remaining part of salary                          %
125
126                b. contribution after 10 years of service
127                   - contribution for part of salary below a ceiling                    %
128                   - please indicate the ceiling                            local currency
129                   - contribution for remaining part of salary                          %
130
131                c. contribution after 20 years of service
132                   - contribution for part of salary below a ceiling                    %
133                   - please indicate the ceiling                            local currency
134                   - contribution for remaining part of salary                          %
135
                   * step-rate formula: apply a percentage of salary up
                   to certain amount (i.e. ceiling) and another
                   percentage for the rest of salary, e.g. contribution =
                   3.5% below $42,000, plus 5% above $42,000 (i.e.
136                ceiling = $42,000)
137
      17.18        Is there any cap on employee contribution?                      Yes

                                                                                   No
138
139
140                If yes, please indicate the amount per year                 local currency
141
155
      17.19        If company contribution is based on fixed % of
                   monthly base salary, please indicate the fixed                          %
156                contribution rate, then go to Qn 17.22
                                                                                                Go to Qn 17.22
      17.20        If company contribution is based on step-rate
                   formula*, please indicate the contribution, then go to
157
                   Qn 17.22

158                   - contribution for part of salary below a ceiling                    %
159                   - please indicate the ceiling                            local currency
160                   - contribution for remaining part of salary                          %
161                                                                                             Go to Qn 17.22




                                                                                         Total Remuneration Survey 2009 Questionnaire
      Retirement                                                                           STRICTLY PRIVATE AND CONFIDENTIAL                                                              (c) 2009 Mercer
           A                                  B                                    C                   D                     E                    F               G               H   I

1                                                                                               Retirement
2
3                  Instructions:
4                  1. Please use one column for one plan. We reserve 5 columns to capture 5 different plans.
5                  2. Please do not include closed plans or 'grandfathered' plans. 'Grandfathered' plans refer to plans that are discontinued (no longer applied) for new hires
6                  3. In this questionnaire, we only capture private retirement plan on top of statutory requirement. DO NOT include government sponsored plans.
7                  4. The respective retirement plan number should correspond to "Retirement Plan No." column in the "Incumbent Data" worksheet.
8
9
10                                                                                                                                      Retirement Plan Details
11                 Retirement Plan No.                                                                 1                     2                    3               4               5
12                 Retirement Plan Name
      17.21        If company contribution is based on step-rate
                   formula* and service years ,please indicate the
162                contribution for 5, 10 and 20 years of service.
163                 a. contribution after 5 years of service
164                   - contribution for part of salary below a ceiling                    %
165                   - please indicate the ceiling                            local currency
166                   - contribution for remaining part of salary                          %
167
168                b. contribution after 10 years of service
169                   - contribution for part of salary below a ceiling                    %
170                   - please indicate the ceiling                            local currency
171                   - contribution for remaining part of salary                          %
172
173                c. contribution after 20 years of service
174                   - contribution for part of salary below a ceiling                    %
175                   - please indicate the ceiling                            local currency
176                   - contribution for remaining part of salary                          %
177
                   * step-rate formula: apply a percentage of salary up
                   to certain amount (i.e. ceiling) and another
                   percentage for the rest of salary, e.g. contribution =
                   3.5% below $42,000, plus 5% above $42,000 (i.e.
178                ceiling = $42,000)
179
      17.22        Is there any cap on company contribution?                       Yes

                                                                                   No
180
181
182                If yes, please indicate the amount per year                 local currency
183
                   Please elaborate details on company contribution of
                   your organization's DC scheme which are not
                   captured in the above questions, or attach your DC
                   policy when returning this questionnaire
184
185
      17.23        Indicate the category of employees who are eligible
193                in respect of each plan
194
195




                                                                                         Total Remuneration Survey 2009 Questionnaire
      Retirement                                                                           STRICTLY PRIVATE AND CONFIDENTIAL                                                              (c) 2009 Mercer
            E                F                  G               H                                 J                              K                       M                N                    P                Q                    R        S           T              U                                  V


1    Incumbent Data
2    Pakistan
7

                                         Location         lnternal                                                                                 Mercer
        Employee
                                       City in which   Business Unit                                                                              Universal                              Geographic         Mercer
      Identification   Country Code                                                         Actual Title              Job Family Code & Title                   Mercer Position Title                                     Internal Grade   Gender   Year of Birth   Year of Hire       Highest Qualification Attained
                                      the Incumbent     / Function /                                                                            Position Code                           Responsibility   Position Class
     (Employee ID)
                                         is based        Department                                                                               (MUPCS)
 8
10 EE123                    PK        Karachi          Sales Department   Finance Manager                    210 - Finance                      210.100.220         Finance Manager            C               55         Lev el 3            M          1963           2006       6 - Univ ersity Degree or equiv alent Professional Certificate
11                         PK
12                         PK
13                         PK
14                         PK
15                         PK
16                         PK
17                         PK
18                         PK
19                         PK
20                         PK
21                         PK
22                         PK
23                         PK
24                         PK
25                         PK
26                         PK
27                         PK
28                         PK
29                         PK
30                         PK
31                         PK
32                         PK
33                         PK
34                         PK
35                         PK
36                         PK
37                         PK
38                         PK
39                         PK
40                         PK
41                         PK
42                         PK
43                         PK
44                         PK
45                         PK
46                         PK
47                         PK
48                         PK
49                         PK
50                         PK
51                         PK
52                         PK
53                         PK
54                         PK
55                         PK
56                         PK
57                         PK
58                         PK
59                         PK
60                         PK




                                                                                            Incumbent Data                                                                                                                                                                                                                                                                                         (c) 2009 Mercer
                                                                                                                                                                                                                                                                                                                                                    Total Remuneration Survey 2009 Questionnaire
                                                                                                                                                                                                                                                                                                                                                     STRICTLY PRIVATE AND CONFIDENTIAL
            E                 W                X                    Y                  Z                  AA              AB               AC            AD            AE            AF            AG            AH             AI           AJ             AK           AL            AM                      AN


1    Incumbent Data
2    Pakistan
                       COMP 1                                                                       COMP 2 - Provide a full annual amount for new hire
7
                                                                                  Ex-Gratia /
                          Currency                                                                                                                   Position /                                  8-hour       12-hour           Site        Leave                     Flexible        Other
                                                             No. of Months      Fixed Bonus
        Employee            Code                                                                       Meal         Transportatio       Housing                      Phone          Skill                                                                Medical -                                 Details of the "Other
                                         Monthly Base             Paid            (Annually)                                                         Job-Based                                    Shift         Shift       Allowance      Travel                    Allowance     Guaranteed
      Identification   All data should                                                              Allowance        n Allowance       Allowance                   Allowance     Allowance                                                             Domiciliary                                     Guaranteed
                                            Salary          (Excluding fixed     Provide a full                                                      Allowance                                 Allowance     Allowance     (On-Shore)    Allowance                    Package      Allowances
     (Employee ID)     be submitted in                                                              (Annually)        (Annually)       (Annually)                  (Annually)    (Annually)                                                             (Annually)                                     Allowances"
                                                                bonus)          annual amount                                                        (Annually)                                (Annually)    (Annually)     (Annually)   (Annually)                  (Annually)     (Annually)
                       local currency
 8                                                                               for new hire
10 EE123                     PKR                   20,000               12.00              50,000          10,000              9,600        10,000        10,000        10,000        10,000        10,000        10,000        10,000        10,000        15,000        10,000        100,000   Special Allowance
11                          PKR
12                          PKR
13                          PKR
14                          PKR
15                          PKR
16                          PKR
17                          PKR
18                          PKR
19                          PKR
20                          PKR
21                          PKR
22                          PKR
23                          PKR
24                          PKR
25                          PKR
26                          PKR
27                          PKR
28                          PKR
29                          PKR
30                          PKR
31                          PKR
32                          PKR
33                          PKR
34                          PKR
35                          PKR
36                          PKR
37                          PKR
38                          PKR
39                          PKR
40                          PKR
41                          PKR
42                          PKR
43                          PKR
44                          PKR
45                          PKR
46                          PKR
47                          PKR
48                          PKR
49                          PKR
50                          PKR
51                          PKR
52                          PKR
53                          PKR
54                          PKR
55                          PKR
56                          PKR
57                          PKR
58                          PKR
59                          PKR
60                          PKR




                                                                                              Incumbent Data                                                                                                                                                                                                                                                              (c) 2009 Mercer
                                                                                                                                                                                                                                                                                                                           Total Remuneration Survey 2009 Questionnaire
                                                                                                                                                                                                                                                                                                                            STRICTLY PRIVATE AND CONFIDENTIAL
            E               AO                 AP                      AQ                  AR                   AS                        AT                        AU                         AV                      AW                      AX


1    Incumbent Data
2    Pakistan
                       COMP 3 - Provide a full annual amount for new hire
7

                        Variable                                                        Sales
                                       Variable Bonus -                                               Sales Incentive (incl.
        Employee        Bonus                                  Variable Bonus -       Incentive                                 Sales Incentive (incl.    Profit Sharing - Target                             Other Bonus - Target
                                            Target                                                    Commission) - Target                                                          Profit Sharing - Actual                           Other Bonus - Actual
      Identification    Scheme                                       Actual            Scheme                                   Commission) - Actual         (Next 12 months                                    (Next 12 months
                                       (Next 12 months                                                  (Next 12 months                                                                (Last 12 months)                                 (Last 12 months)
     (Employee ID)     Eligibility                             (Last 12 months)       Eligibility                                 (Last 12 months)                estimate)                                         estimate)
                                           estimate)                                                        estimate)
                          (Y/N)                                                          (Y/N)
 8
10 EE123                    Y                        10,000                 10,000          Y                          10,000                    10,000                     1,000                     1,000                   1,000                   1,000
11
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60




                                                                                     Incumbent Data                                                                                                                                                                                                          (c) 2009 Mercer
                                                                                                                                                                                                                                                              Total Remuneration Survey 2009 Questionnaire
                                                                                                                                                                                                                                                               STRICTLY PRIVATE AND CONFIDENTIAL
            E              AY           AZ             BA           BB            BC               BD              BE            BF               BG               BH                   BI                BJ                 BK               BL              BM                BN              BO


1    Incumbent Data
2    Pakistan
                                                                                                             Company                                                                                                    Car Running Cost Subsidy (For Company Car only)
                       COMP 5
7                                                                                                            Car

                        Benefits                                                                               Motor                                                                              Allowance in Lieu      Fuel For                                         Car Running
                                                      Club      Children's                   Hard/Soft                                         Leased        Motor Vehicle       Motor Vehicle                                           Maintenance      Insurance                          Driver's
        Employee       Plan No.      Flexible                                   Housing                       Vehicle      Motor Vehicle                                                             of Company-        Private Use                                       Cost Subsidy
                                                  Subscriptio   Education                   Furnishing                                      Motor Vehicle       Engine           Replacement                                               Paid By         Paid By                            Salary
      Identification     as in        Benefit                                 Rental Cost                    Manufactur      Purchase                                                                Owned Motor          Paid By                                          if provided in
                                                       n           Cost                        Amount                                         Payment          Capacity             Period                                                Company         Company                           Entitlement
     (Employee ID)     Benefits-1   (Annually)                                 (Annually)                      er and          Price                                                                    Vehicle          Company                                           fixed amount
                                                   (Annually)   (Annually)                   (Annually)                                      (Annually)        (In c.c.)         (No. of Years)                                              (%)             (%)                            (Annually)
                       worksheet                                                                               Model                                                                                  (Annually)            (%)                                              (Annually)
 8
10 EE123                    1            50,000        10,000        10,000        10,000           10,000   Ford Mondeo          350,000          120,000              10,000                5                10,000             100%             100%            100%            10,000         10,000
11
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60




                                                                                       Incumbent Data                                                                                                                                                                                                                                                     (c) 2009 Mercer
                                                                                                                                                                                                                                                                                                           Total Remuneration Survey 2009 Questionnaire
                                                                                                                                                                                                                                                                                                            STRICTLY PRIVATE AND CONFIDENTIAL
            E               BP             BQ             BR               BS               BT             BU                     BV


1    Incumbent Data
2    Pakistan
                       Supplementary Pension         Statutory Pension
7

                                                                                                         Other
        Employee          Defined       Defined       Employer's      Employer's                                         Details of the
                                                                                                       Benefits &
      Identification   Contribution   Benefit Plan   Contribution    Contribution'     Gratuity                        "Other Benefits &
                                                                                                       Perquisites
     (Employee ID)     Plan Number      Number           (%)          s (Annually)                                       Perquisites"
                                                                                                       (Annually)
 8
10 EE123                     1              1                   12          10,000            10,000         10,000   Furniture, White goods
11
12
13
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51
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53
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56
57
58
59
60




                                                                                     Incumbent Data                                                                                           (c) 2009 Mercer
                                                                                                                                               Total Remuneration Survey 2009 Questionnaire
                                                                                                                                                STRICTLY PRIVATE AND CONFIDENTIAL
            E                BW                BX                        BY                BZ                       CA                                         CB                                     CC                CD                                           CE                     CF                 CG                CH                   CI                 CJ                    CK                    CL                      CM               CN                    CO               CP            CQ


1    Incumbent Data
2    Pakistan
                       COMP 4                                                                      #1
7
                                                                                                                                                                                                   Maximum                                                                                                                                                            Grant Price        Market Price per     Total Accounting
                        Long-Term                                                                                                                                                                                                                                                                                            Number of                                                                                                   Grant           Term of Grant
                                                                                                          LTI Plan Award #1                                                                      Award as a %      How LTI                                                                 Grant         Grant Date                               Long-term           per share       Share on Grant Date    Cost per Share on                                                 Vesting                    Type of
        Employee        Incentives       Country of                                                                                                                                                                                                                                                                     Options/Shares/Perf                                                                                           Frequency            (in years)                    Vesting Other
                                                                                    Stock Ticker    Please indicate only the most                                                                  of Target      Grant Vests         Performance Measure (for all Performance Based     Currency       (for all Plan                           Cash Amount         (for all Plan       (if different from       Grant Date                                                    Period                     Vesting
      Identification        (LTI)          Stock            Stock Exchange Name                                                          Plan Structure (for all Plan Types)                                                                                                                                               ormance Units                                                                                            (choose one)            (for Plan                    (for Vesting
                                                                                      Symbol       recent LTI plans that have been                                                                 (for Plan     (For all plan                           plans)                        (for all Plan       Types)                               (Plan Type 32      Types except            Grant Price)      (FAS 123R, IFRS2)                                                                            (for all Plan
     (Employee ID)       Eligibility     Exchange                                                                                                                                                                                                                                                                        (for all Plan Types                                                                                         (for all Plan       Types 11 and                    Period 8 only)
                                                                                                      granted in the last 3 years                                                                 Structure 2       types)                                                                Types)       DD/MMM/YYYY                                  only)                32)           (for all Plan Types   (for Plan Types 11                                                                           Types)
                            (Y/N)                                                                                                                                                                                                                                                                                             except 32)                                                                                                Types)              12 only)
 8                                                                                                                                                                                                   only)                                                                                                                                                                                   except 32)         and 12 only)
10 EE123                      Y        United States   New York Stock Exchange            ABC             11 = Stock/Share Options   2 = Defined Target Award (with higher/lower payout potential)    50%                           1
                                                                                                                                                                                                                2 = Performance Based = Relativ e Total Shareholder Return Only             USD        20-Mar-07                        1,000              1,000              10.25                  14.25                  13.25   2 = Ev ery 2 years             10.00   3 = 3 years   2.5 years        2 = Cliff Vesting
11
12
13
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15
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17
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                                                                                  Incumbent Data                                                                                                                                                                                                                                                                                                                                                                                                                                                                             (c) 2009 Mercer
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Total Remuneration Survey 2009 Questionnaire
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               STRICTLY PRIVATE AND CONFIDENTIAL
            E                           CR                                         CS                                     CT                CU                                           CV                     CW                 CX                CY                  CZ                 DA                    DB                    DC                      DD               DE                    DF               DG            DH                          DI                                          DJ                                    DK                 DL                                          DM                           DN                 DO                DP                  DQ                 DR                    DS                    DT                      DU               DV                   DW                DX            DY


1    Incumbent Data
2    Pakistan
                       #2                                                                                                                                                                                                                                                                                                                                                                                                                        #3
7
                                                                                                                       Maximum                                                                                                                                                           Grant Price        Market Price per     Total Accounting                                                                                                                                                                                                Maximum                                                                                                                                                                 Grant Price        Market Price per     Total Accounting
                                                                                                                                                                                                                                                 Number of                                                                                                  Grant           Term of Grant                                                                                                                                                                                                                                                                                        Number of                                                                                                  Grant           Term of Grant
                              LTI Plan Award #2                                                                      Award as a %      How LTI                                                                 Grant         Grant Date                               Long-term          per share       Share on Grant Date    Cost per Share on                                                 Vesting                    Type of                    LTI Plan Award #3                                                                      Award as a %      How LTI                                                                       Grant         Grant Date                               Long-term          per share       Share on Grant Date    Cost per Share on                                                 Vesting                    Type of
        Employee                                                                                                                                                                                                                            Options/Shares/Perf                                                                                          Frequency            (in years)                    Vesting Other                                                                                                                                                                                                                                                   Options/Shares/Perf                                                                                          Frequency            (in years)                    Vesting Other
                        Please indicate only the most                                                                  of Target      Grant Vests         Performance Measure (for all Performance Based     Currency       (for all Plan                           Cash Amount        (for all Plan       (if different from       Grant Date                                                    Period                     Vesting              Please indicate only the most                                                                  of Target      Grant Vests         Performance Measure (for all Performance Based           Currency       (for all Plan                           Cash Amount        (for all Plan       (if different from       Grant Date                                                    Period                     Vesting
      Identification                                         Plan Structure (for all Plan Types)                                                                                                                                               ormance Units                                                                                           (choose one)            (for Plan                    (for Vesting                                                               Plan Structure (for all Plan Types)                                                                                                                                                     ormance Units                                                                                           (choose one)            (for Plan                    (for Vesting
                       recent LTI plans that have been                                                                 (for Plan     (For all plan                           plans)                        (for all Plan       Types)                               (Plan Type 32     Types except            Grant Price)      (FAS 123R, IFRS2)                                                                            (for all Plan       recent LTI plans that have been                                                                 (for Plan     (For all plan                           plans)                              (for all Plan       Types)                               (Plan Type 32     Types except            Grant Price)      (FAS 123R, IFRS2)                                                                            (for all Plan
     (Employee ID)                                                                                                                                                                                                                           (for all Plan Types                                                                                        (for all Plan       Types 11 and                    Period 8 only)                                                                                                                                                                                                                                                   (for all Plan Types                                                                                        (for all Plan       Types 11 and                    Period 8 only)
                          granted in the last 3 years                                                                 Structure 2       types)                                                                Types)       DD/MMM/YYYY                                  only)               32)           (for all Plan Types   (for Plan Types 11                                                                           Types)                 granted in the last 3 years                                                                 Structure 2       types)                                                                      Types)       DD/MMM/YYYY                                  only)               32)           (for all Plan Types   (for Plan Types 11                                                                           Types)
                                                                                                                                                                                                                                                  except 32)                                                                                               Types)              12 only)                                                                                                                                                                                                                                                                                           except 32)                                                                                               Types)              12 only)
 8                                                                                                                       only)                                                                                                                                                                                  except 32)         and 12 only)                                                                                                                                                                                                    only)                                                                                                                                                                                        except 32)         and 12 only)
10 EE123                      11 = Stock/Share Options   2 = Defined Target Award (with higher/lower payout potential)    50%                           1
                                                                                                                                    2 = Performance Based = Relativ e Total Shareholder Return Only             USD        20-Mar-07                        1,000             1,000              10.25                  14.25                  13.25   2 = Ev ery 2 years             10.00   3 = 3 years   2.5 years        2 = Cliff Vesting          11 = Stock/Share Options   2 = Defined Target Award (with higher/lower payout potential)    50%                           1
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              2 = Performance Based = Relativ e Total Shareholder Return Only                   USD        20-Mar-07                        1,000             1,000              10.25                  14.25                  13.25   2 = Ev ery 2 years             10.00   3 = 3 years   2.5 years        2 = Cliff Vesting
11
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                                                                                                   Incumbent Data                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                (c) 2009 Mercer
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Total Remuneration Survey 2009 Questionnaire
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             STRICTLY PRIVATE AND CONFIDENTIAL

				
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