Hurricane Katrina Claim Reporting Information
St. Paul Travelers is closely monitoring the impact of Hurricane Katrina. Catastrophe claim specialists have been deployed, and five Mobile Claim Headquarters will be stationed in key locations in Alabama, Louisiana and Mississippi. CLAIM REPORTING Our claim reporting centers are prepared to take claims 24 hours a day, 7 days a week. Please report claims directly to St. Paul Travelers at the numbers listed below. It is critical that we receive claim reports as quickly as possible so that we may provide the best possible response. Travelers Home and Auto Claims: 800.CLAIM33 (800.252.4633) Travelers Flood Claims: 800.356.6663 Travelers Boat/Yacht Claims: 800.772.4482 St. Paul Travelers and Travelers Business Claims: 800.238.6225 St. Paul Business Claims: 800.STPAUL1 (800.787.2851) We will provide all customers with important information on the handling of their claims, as well as damage mitigation guidelines. Your agency will receive an acknowledgment for each claim received by St. Paul Travelers.
Hurricane-affected employees urged to contact Human Resources
All St. Paul Travelers employees affected or displaced by Hurricane Katrina are encouraged to contact the company with a status report. Employees can call the Employee Services Unit at 1.800.441.4378 to inform Human Resources of their location. Any employees needing additional help should contact the Employee Assistance Program (EAP) at 1.866.497.0014.