Your Federal Quarterly Tax Payments are due April 15th Get Help Now >>

The Rental Guide by kuf92497

VIEWS: 16 PAGES: 24

rental pdf

More Info
									                                                                  $2




        The Rental Guide
                A guide for property owners, property managers,
                    tenants and tenant advocates in Tasmania




Office of Consumer Affairs and Fair Trading
Languages other than English
The Rental Guide




         Office of Consumer Affairs and Fair Trading | The Rental Guide
The Rental Guide
This booklet is a guide to the rights and responsibilities of:
•	 owners	and	managers	of	residential	rental	properties
•	 public	housing	managers
•	 tenants	and	their	advocates
•	 people	who	provide	social	housing.
Copies of this booklet are available for sale at Service Tasmania shops and through
most real estate agents . Alternatively, you can download a free copy from
www.consumer.tas.gov.au/renting .

Disclaimer
This document is based on the Residential Tenancy Act 1997 . It was prepared as a
layperson’s guide to the law relating to residential tenancies in Tasmania as at 1 July
2009 . No responsibility is accepted for any errors or omissions it may contain . For
precision, reference should be made to the Act .

Acknowledgements
Production of this booklet was funded by the Property Agents Board of Tasmania
through the Property Agents Guarantee Fund .
Contents
Introduction . . . . . . . . . . . . . . . . . . . .                                          1    If the owner wants the tenant
Beginning a tenancy . . . . . . . . . . . . . .                                               1    to leave early  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9
Tenancy agreements  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                               1   Ending a tenancy agreement
Fixed term agreements  .  .  .  .  .  .  .  .  .  .  .  .  .                                  1   with no fixed term  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10
Agreements with no fixed term  .  .  .  .  .                                                  1   Court-ordered end to
Up-front entry costs  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                             1   a tenancy agreement  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10
Condition reports  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                          2    Serious damage or injury  .  .  .  .  .  .  .  .  . 10
Record keeping  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                    2    Family violence  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10
During a tenancy . . . . . . . . . . . . . . . .                                              2   Payment of rental bonds . . . . . . . . . .11
Rent  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .   2   Paying a bond (security deposit)  .  .  .  .  .11
 Payment of rent  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                        2    If there’s more than one person
 Increases in rent  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                      3    paying the bond  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .11
Privacy and access  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                         3    If Colony 47 or Anglicare
 Right to quiet enjoyment  .  .  .  .  .  .  .  .  .  .                                       3    contribute to the bond  .  .  .  .  .  .  .  .  .  .  . 12
 Entry by the owner                                                                               Transferring a bond  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12
 without permission  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                              3   Change of ownership
 Showing the property  .  .  .  .  .  .  .  .  .  .  .  .  .                                  4   or management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12
 Showing the property to                                                                          Change of tenants  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12
 potential new tenants  .  .  .  .  .  .  .  .  .  .  .  .  .                                 4    Claiming the bond  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 13
 Showing the property to                                                                           Claim by the tenant(s)  .  .  .  .  .  .  .  .  .  .  .  . 13
 potential purchasers  .  .  .  .  .  .  .  .  .  .  .  .  .  .                               4    Claim by the owner or agent  .  .  .  .  .  . 13
Maintenance and repairs  .  .  .  .  .  .  .  .  .  .  .  .                                   5    Claim by other person or
 Owner’s obligation to maintain                                                                    organisation who contributed
 the premises  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                  5    to bond  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14
 Tenant’s obligations  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                            5   Disputes about bond claim .  .  .  .  .  .  .  .  . 14
 General repairs  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                     5   Notices to vacate/terminate a
 Urgent or emergency repairs .  .  .  .  .  .  .                                              5   tenancy agreement. . . . . . . . . . . . . . 14
 Fuses, light globes and tap washers .  .                                                     6   Notice to vacate (for use by owners)  . 15
 Locks and security devices  .  .  .  .  .  .  .  .  .                                        6    Number of days in the notice period 15
 Alterations, additions and fixtures  .  .                                                    6    Contents of the notice to vacate .  .  . 15
 If the owner cannot be contacted .  .  .                                                     6    Arrears in rent  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 15
 Disputes about repairs  .  .  .  .  .  .  .  .  .  .  .  .                                   7    If the tenant will not leave .  .  .  .  .  .  .  .  . 16
Water charges  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                     7    Regaining possession of the property 16
Ending a tenancy. . . . . . . . . . . . . . . . .                                             7   Notice to terminate
Ending a fixed term                                                                               (for use by tenants)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 16
tenancy agreement  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                             7   Problems and disputes . . . . . . . . . . . 17
 If the tenant wishes to leave early  .  .  .                                                 8   Enforcing rights in a court  .  .  .  .  .  .  .  .  .  . 17
 Costs of leaving early or                                                                        About the Tasmanian
 abandoning a property  .  .  .  .  .  .  .  .  .  .  .  .                                    8   Residential Tenancy Act 1997 . . . . . . . 17
 Abandonment .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                       8   Exemptions  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 17
 Disposal or sale of
 abandoned goods .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .                            9   Definitions . . . . . . . . . . . . . . . . . . . . 18




                          Office of Consumer Affairs and Fair Trading | The Rental Guide
Introduction                                 If the property has strata title rules that
                                             must be followed, the owner must give
Everyone who owns or rents a                 the tenant a copy of the rules .
residential property in Tasmania has         Fixed term agreements
rights and responsibilities according
to the Residential Tenancy Act 1997          If a residential tenancy agreement has an
as amended from time to time .               expiry date then it is called a fixed term
This booklet describes what tenants,         agreement . Fixed term agreements
property owners and property agents          must run for at least four weeks .
must do to ensure they comply with           The owner cannot ask the tenant
the rules and regulations in the Act .       to move out before the expiry date
If you have questions that aren’t answered   unless they have broken a condition
here please phone 1300 654 499,              of the agreement . This is true even
email rda@justice.tas.gov.au or visit        if the property is sold . For details of
www.consumer.tas.gov.au/renting .            what happens at the end of a fixed
                                             term agreement see the section
                                             Ending a fixed term tenancy
Beginning a tenancy                          agreement on page 7 .

                                             Agreements with no fixed term
Tenancy agreements                           If a tenancy agreement (written or
When a property is rented there is           verbal) does not have an expiry date
an agreement between the owner               then it is called an agreement of no
and the tenant .                             fixed term . For details of what happens
If the agreement is in writing, the          at the end of an agreement with no
owner must give the tenant a copy            fixed term see the section Ending a
of the agreement within 14 days of           tenancy agreement with no fixed term
beginning the tenancy . The agreement        on page 10 .
should be easily legible, clearly
                                             Up-front entry costs
expressed, and printed in a font size
of 10 points or more .                       The only up-front costs an owner
                                             or agent may charge a tenant when
This text is 10 point .                      beginning a tenancy are:
The owner must give the tenant a                a
                                             •	 	 	rental	bond	(security	deposit	up	to	
copy of this booklet . Copies can be            the cost of four weeks rent) – see
purchased from Service Tasmania                 the section Payment of rental bonds
shops or downloaded free from                   on page 11
www.consumer.tas.gov.au/renting.




                                                                                        1
   r
•	 	 ent	in	advance	for	the	first	payment	   If the tenant is responsible for any
   period (usually two weeks rent if         damage (apart from fair wear and tear)
   rent is paid fortnightly)                 that wasn’t there when they moved
•	 	 	holding	fee	(if	the	owner	agrees	
   a                                         in, the owner may apply to withhold a
   to hold a vacant property until the       portion of their bond to pay for repairs .
   tenant can move in – this fee is
                                             Record keeping
   usually not refundable) .
                                             It’s a good idea for both tenants and
The owner cannot charge any other            owners to keep a rental file . This
fees, such as an application fee or a fee    should contain records of all rental
to find a property for a tenant .            agreements, leases, condition reports,
                                             letters, requests for repairs, notices,
                                             receipts and invoices .
   Tenants: Make sure you
   receive and keep receipts                 The owner should also keep a
   for all your costs.                       rental ledger .
                                             Both tenant and owner should
                                             make sure that all important requests
Condition reports                            are made in writing and are signed
A condition report describes the             and dated .
property’s general state of repair
before the tenant moves in .                 These documents are very useful in
                                             case any misunderstandings or
If the owner wants a tenant to pay a         disputes arise .
rental bond (security deposit), he or
she must give the tenant two signed          For more information about resolving
copies of a condition report at or           disputes, please refer to the back cover
before the beginning of tenancy .            of this booklet .

If the tenant finds damage that is not
described in the condition report, he
or she may add the details to both
                                             During a tenancy
copies before signing the document .         Rent
The tenant must then sign one copy
                                             Payment of rent
and return it to the owner within two
days of receiving the documents .            The tenancy agreement will specify
                                             a payment period, for example
It is very important for both tenant and     fortnightly . Rent for each payment
owner to keep a copy of the condition        period must be paid in advance .
report in case there is a dispute at the
end of the tenancy .




           Office of Consumer Affairs and Fair Trading | The Rental Guide
The payment period can only be
changed if both tenant and owner agree .         Tenants: If you think a rent
If the tenant pays rent using cash or            increase is unreasonable,
cheque the owner must give the tenant            contact Consumer Affairs
a receipt that details:                          and Fair Trading, or one of
                                                 the services listed under
•	 the	date	rent	was	received                    Problems and legal disputes
•	 the	period	rent	was	received	for              on the back of this booklet
•	 	 he	name	of	the	tenant
    t                                            for advice. Unreasonable rent
                                                 increases can be reviewed by a
    t
•	 	 he	address	of	the	premises	for	
                                                 magistrate, who may order the
    which rent was paid
                                                 owner to change the increase if
    t
•	 	 he	amount	received.                         it is not in line with other rents
                                                 charged for similar properties
Increases in rent                                in similar locations.
Rent can only be increased if there is a
written tenancy agreement that allows
for rent increases, or if the agreement       Privacy and access
is not in writing .
                                              Right to quiet enjoyment
The owner can only increase the
                                              An owner must not interfere with the
rent after giving the tenant notice,
                                              reasonable peace, comfort and privacy
specifying:
                                              of the tenant . If a tenant feels that he
   t
•	 	 he	amount	of	the	increase                or she is not being allowed this right,
   t
•	 	 he	day	on	which	the	increase	            they should contact any of the services
   begins .                                   noted under Problems and legal
                                              disputes, as listed on the back page
Rent can only be increased:
                                              of this booklet .
   6
•	 	 0	days	after	notice	of	the	increase	
   is given and 6 months after the last       Entry by the owner
   increase in rent (4 months plus 60         without permission
   days), or                                  The owner and tenant should agree
   i
•	 	f	the	notice	is	given	within	the	first	   on times when the owner may enter
   60 days of the tenancy, 6 months           the premises .
   after notice of an increase, or
                                              However, if the owner and the tenant
   6
•	 	 	months	after	an	order	from	a	           cannot agree the owner may enter
   magistrate relating to rent .              the premises at any time without the
                                              tenant’s permission if it is reasonably
                                              believed that:




                                                                                        3
•	 	 he	tenant	is	injured	or	ill	and	so	is	
   t                                          time cannot be agreed the following
   unable to give permission                  regulations apply .
   a
•	 	 	denial	of	immediate	access	is	likely	
                                              Showing the property to
   to result in damage to the premises
                                              potential new tenants
   t
•	 	 here	is	a	risk	to	the	tenant	or	
                                              If a mutually acceptable time cannot be
   another person on the premises
                                              agreed, an owner may enter to show
   d
•	 	 amage	has	occurred	to	the	premises       the property to a potential new tenant
   t
•	 	 he	property	has	been	abandoned.          and anyone accompanying them if:
An owner may enter the premises                   a
                                              •	 	 	notice	to	vacate	has	been	given	to	
without permission between                        the current tenant
8.00am and 6.00pm if they give at                 t
                                              •	 	 he	current	tenant	has	given	a	notice	
least 24 hours notice:                            to terminate the agreement
   t
•	 	o	meet	commitments	under	the	                 a
                                              •	 	 	fixed	term	agreement	has	less	than	
   tenancy agreement                              28 days to go before expiring .
   i
•	 	f	it	is	reasonably	suspected	that	the	    In this case the owner may enter the
   tenant has not complied with the           property after giving 48 hours notice in
   tenancy agreement                          writing and then:
   t
•	 	o	ensure	that	repairs	have	been	             o
                                              •	 	 nly	once	per	day
   properly carried out
                                                 o
                                              •	 	 n	no	more	than	5	days	in	any	week
   t
•	 	o	carry	out	routine	inspections	
                                                 o
                                              •	 	 nly	between	the	hours	of	8.00am	
   (these may be carried out once
                                                 and 6 .00pm .
   in the first month of the tenancy
   and then once every three                  Showing the property to
   months afterwards) .                       potential purchasers
Showing the property                          If a mutually acceptable time cannot
                                              be agreed, an owner may enter to
If the property is going to be sold or
                                              show the property to a potential
re-let the owner must receive written
                                              purchaser and anyone accompanying
permission from the tenant before
                                              them after giving 48 hours notice in
holding an ‘open home’ for either sale
                                              writing and then:
or re-letting of the property .
                                                  o
                                              •	 	 nly	once	per	day
The owner and tenant should agree on
                                                  o
                                              •	 	 n	no	more	than	5	days	in	any	week
suitable times to show the property to
prospective purchasers or prospective             o
                                              •	 	 nly	between	the	hours	of	8.00am	
tenants . If a mutually acceptable                and 6 .00pm .




           Office of Consumer Affairs and Fair Trading | The Rental Guide
Maintenance and repairs                    General repairs
                                           If the repairs are general in nature,
Owner’s obligation to maintain
the premises                               the owner has 28 days from when the
                                           tenant notified them in which to make
The owner must maintain the premises       the repairs . If the repairs are urgent
in as near as possible to the same         they must be made as soon as possible .
condition (apart from reasonable
wear and tear) which existed when          Urgent or emergency repairs
the tenancy started . If maintenance or    Urgent repairs are usually required
repairs are needed, and the tenant is      when damage occurs – a broken
not at fault, the owner must make the      window from a storm, for example
repairs at his/her own cost .              – or when an essential service has
If the repairs are general in nature the   stopped working . If this happens:
owner has 28 days from when the               t
                                           •	 	 he	tenant	must	notify	the	owner	of	
tenant notified them in which to make         the need for urgent repair as soon as
the repairs . If the repairs are urgent       they are aware of the problem
they must be made as soon as possible .       t
                                           •	 	 he	owner	has	an	obligation	to	carry	
See the section Urgent or emergency           out the repair or restore the service
repairs on this page .                        as soon as possible .
Tenant’s obligations                       Essential services include:
The tenant is responsible for                 w
                                           •	 	 ater
keeping and leaving the premises              s
                                           •	 	 ewerage
in a reasonable state of cleanliness,
                                              r
                                           •	 	 emoval	of	waste	water	from	
ensuring that the premises are in a
                                              kitchens, bathrooms and laundries
similar condition to that which existed
when the tenancy started (apart               e
                                           •	 	 lectricity
from fair wear and tear) . If the tenant      h
                                           •	 	 eating
caused the need for repair they must          c
                                           •	 	 ooking	stove
pay any costs involved .
                                              h
                                           •	 	 ot	water	service.
If repairs are needed, the tenant
                                           Example: If one hotplate ceased to
should notify the owner within 7 days .
                                           work, a stove would continue to
The Act doesn’t require the tenant
                                           function . This would be a general
to make this notification in writing;
                                           repair, not an urgent repair . However,
however, we recommend the
                                           if a number of plates weren’t working
notification is made in writing and that
                                           or the stove did not work at all, this
the tenant keeps a copy .
                                           would be an urgent repair .




                                                                                     5
Fuses, light globes and tap washers           If damage is caused through alterations,
The tenant is responsible for repairing       the tenant should notify the owner as
or replacing electrical fuses, light          soon as possible . The owner may allow
globes and tap washers . However, the         the tenant to repair the damage or
owner may prefer to arrange repairs           request compensation for reasonable
if the tenant can’t carry out the repair      costs of repairing the damage .
adequately themselves . The owner is
                                              If the owner cannot be contacted
responsible for specialist lighting such as
bathroom heat lights, garden lights and       If an owner expects to be away or not
outdoor sensor lights .                       able to be contacted, he or she should
                                              give the tenant the name of a person
Locks and security devices                    to contact if an urgent repair is needed .
The owner must ensure that the                This person is called a ‘nominated
property is fitted with locks and             repairer’ under the Act and will
security devices necessary to secure          undertake repairs to essential services
the premises and that these are               on the owner’s behalf . Many owners
maintained during the tenancy .               include the name of a nominated
                                              repairer in the tenancy agreement .
If the premises aren’t adequately
secured a tenant should discuss the           If the owner cannot be contacted,
matter with the owner . If this does not      or fails to carry out the repair, the
resolve the matter, the tenant can talk       tenant may make arrangements for
to Consumer Affairs and Fair Trading,         the nominated repairer to carry
the Tenants Union of Tasmania, the            out the repairs necessary to make
Private Rental Tenancy Support Service        the essential service function . The
(PRTSS) or any of the services listed         nominated repairer will charge the
under Problems and legal disputes on          owner for their services .
the back of this booklet . A tenant can       If there is no nominated repairer or
seek an order from a magistrate that          the nominated repairer cannot be
adequate locks be installed .                 contacted, the tenant may arrange for a
                                              suitable person to carry out the repairs .
Alterations, additions and fixtures
                                              The costs are paid by the tenant, and
The tenant must not make any                  then recovered from the owner .
alterations or additions or add fixtures
to a property without the written             The Act makes provisions for the
consent of the owner .                        owner to repay any costs to the tenant
                                              within 14 days but the owner may
                                              dispute these costs and apply to the
                                              Magistrates Court for a decision to
                                              be made .




           Office of Consumer Affairs and Fair Trading | The Rental Guide
Disputes about repairs
The owner must complete repairs within
                                           Ending a tenancy
the required time otherwise he or she is   Ending a fixed term
in breach of the tenancy agreement .       tenancy agreement
Where the owner fails to carry out         A fixed term tenancy agreement has
repairs, or there is a dispute about       a specific expiry date when a tenant
whether repairs should be carried out,     is required to leave the rental premises .
the tenant should contact Consumer
                                           Usually, when the expiry date is reached:
Affairs and Fair Trading, the Tenants
Union of Tasmania, PRTSS or any of            t
                                           •	 	 he	tenant	leaves	of	his	or	her	
the services listed under Problems            own accord
and legal disputes on the back of this        t
                                           •	 	 he	owner	serves	a	notice	to	vacate,	
booklet for information about his or          asking the tenant to leave (the
her rights .                                  owner may serve the notice within
                                              28 days of the expiry date) – see the
A tenant may apply to a magistrate for
                                              section Notices to vacate/terminate
an order requiring the owner to carry
                                              a tenancy agreement on page 14
out repairs . If the tenant has a fixed
term agreement they may choose to             t
                                           •	 	 he	tenant	and	owner	agree	in	
leave the tenancy by giving notice to         writing to extend the agreement
terminate the agreement for failure           for a new fixed period (they have
to carry out repair . See the section         up to 28 days after the expiry date
Notices to vacate/terminate a tenancy         to do so)
agreement on page 14 .                        t
                                           •	 	 he	tenant	serves	a	notice	to	
                                              terminate (he or she has up to 28
Water charges                                 days after the expiry date to do so)
A property owner can only charge a            (see the section Notices to vacate/
tenant for water consumption where:           terminate a tenancy agreement on
•	 	 	council	makes	a	separate	charge	
   a                                          page 14 for more information) .
   for water consumption                   If, after 28 days of the expiry date,
   t
•	 	 he	premises	are	equipped	with	a	      no new agreement has been made
   device that calculates the amount       and a notice to vacate or a notice
   of water used at the premises           to terminate has not been served,
•	 	 he	residential	tenancy	agreement	
   t                                       the tenancy agreement converts to
   allows the owner to pass the water      an agreement of no fixed term . See
   charge onto the tenant .                the Agreements with no fixed term
                                           section on page 1 .
The owner and the tenant should note
the water meter reading at the start and   If the tenant wishes to leave early
at the end of the tenancy . This should
                                           If a tenant wishes to leave a property
be recorded on the condition report .
                                           before the end of the tenancy


                                                                                    7
agreement he or she should give as         Costs may be claimed in proportion
much notice as possible to the owner       to the amount of time before the
of their intended date of departure .      agreement would have expired .
See the section Notices to vacate/
                                           Example: The agreement is for a fixed
terminate a tenancy agreement on
                                           term of 12 months . The tenant leaves
page 14 for more information .
                                           after 9 months . The owner or agent
In this situation the tenant normally is   incurs costs of $180 to re-let the
responsible for paying rent until a new    property . The owner or agent may
tenant is found, or until the expiry       charge the tenant one quarter of this
date of their agreement, whichever         cost being $45 .
comes first .
                                           Agents can also charge the owner a fee
The owner must make reasonable             for re-letting; they cannot charge the
attempts to find a new tenant .            tenant this fee . Re-letting costs cannot
The tenant may help the owner to           be charged if the tenant is evicted
find a replacement tenant, for example     following a notice to vacate or an order
by advertising for one .                   from the Magistrates Court .
The owner or agent may charge              Owners who manage their own
the departing tenant for the costs         property can also claim re-letting costs
of re-letting the property on a            in proportion to the amount of time
pro-rata basis .                           before the agreement would have
                                           expired . Normally those costs consist
Costs of leaving early or abandoning       of advertising; owners who manage
a property                                 their own property cannot claim costs
Real estate agents who manage a            for their time .
property for the owner can claim
                                           For more information about
the re-letting costs from the bond .
                                           calculating costs of leaving a
These include:
                                           property early, see the Consumer
   t
•	 	 he	cost	of	assessing	applications	    Affairs and Fair Trading website
   from prospective tenants                www.consumer.tas.gov.au/renting .
   s
•	 	 howing	the	property	to	
   prospective tenants                     Abandonment
•	 advertising                             A property is said to be abandoned if:
•	 	 aking	a	condition	report	for	the	
   m                                          t
                                           •	 	 he	tenant	has	left	the	property	
   new tenant .                               without notice, and
                                              n
                                           •	 	 otice	of	termination	has	not	been	
These charges must reflect actual
                                              given by the tenant, and
expenses incurred by the agent .




           Office of Consumer Affairs and Fair Trading | The Rental Guide
•	 	 otice	to	vacate	has	not	been	served	
   n                                          been bought on hire purchase, lent
   by the owner .                             or stolen: contact the owner of the
                                              goods or seek advice from the police .
The property is not abandoned if rent
is still being paid for the property .      When the owner of the rental
                                            property sells goods that have been
If the owner believes that the
                                            abandoned by the tenant, the money
property has been abandoned
                                            can be used to cover any debts owed
they may take possession of the
                                            by the tenant to the owner and the
property . However, if the owner takes
                                            costs of selling the goods .
possession and the property has not
been abandoned, for example the             The owner must put any money that
tenant is in rent arrears and on holiday    is left over after these debts have been
but intending to return, the owner          paid into an interest-bearing account
could be in breach of the Act .             for 6 months after the sale .
If the owner is unsure, he or she may       If the tenant does not claim the
apply to the Magistrates Court for an       proceeds within 6 months, the owner
order declaring that the property has       must pay the left-over money to the
been abandoned .                            Residential Tenancy Commissioner .

Disposal or sale of abandoned goods         If the owner wants the tenant to
If a tenant leaves goods behind when he     leave early
or she leaves the property, the owner       An owner may only request that a
may do one of the following things .        tenant leave the property before the
•	 	f	the	goods	are	of	no	value:	donate	
    I                                       tenancy agreement’s expiry date if:
    or discard the items and sign a             t
                                            •	 	 he	tenant	has	breached	the	
    Statutory Declaration that describes        agreement or has caused
    the method of disposal .                    substantial nuisance, or
•	 	f	the	goods	appear	to	be	worth	less	
    I                                           t
                                            •	 	 he	property	is	due	to	be	sold	by	
    than $300: sell the items and sign          a lending institution in order to
    a Statutory Declaration stating the         recover money owed by the owner
    method of disposal .                        (in which case at least 28 days notice
•	 	f	the	goods	appear	to	be	worth	
    I                                           must be given) .
    more than $300: apply to the            For further advice contact Consumer
    Magistrates Court for an order to       Affairs and Fair Trading or any of the
    sell the goods .                        services listed under Problems and
•	 	f	the	items	appear	to	belong	to	
    I                                       legal disputes on the back cover of
    someone else, for example if they’ve    this booklet . You can also visit the




                                                                                     9
Magistrates Court website:                      c
                                             •	 	 auses	or	is	likely	to	cause	serious	
www.magistratescourt.tas.gov.au/                damage to a neighbouring premises
divisions/civil/residential_tenancy             c
                                             •	 	 auses	or	is	likely	to	cause	
                                                physical injury to a person from a
Ending a tenancy agreement
                                                neighbouring premises .
with no fixed term
A tenancy agreement that has no fixed        An order of termination will end
term can be ended when:                      the agreement .
   t
•	 	 he	tenant	and	owner	agree	to	end	
   the tenancy                                  Owners: An order of
•	 	 he	tenant	gives	the	owner	at	least	
   t                                            termination can deliver vacant
   14 days notice that they wish to end         possession on the day that the
   the agreement and move out                   order is made. If the tenant does
•	 	 he	owner	gives	the	tenant	at	
   t                                            not comply with the order you
   least 14 days notice because the             should contact the Magistrates
                                                Court for advice on the process
   tenant is in breach of the tenancy
                                                for forcible eviction.
   agreement
   t
•	 	 he	owner	gives	the	tenant	at	least	
   28 days notice that the property is       Family violence
   to be sold, renovated or used for
                                             If a court makes a Family Violence
   another purpose other than as a
                                             Order against a tenant, the court
   rental property
                                             may also make an order ending their
   a
•	 	 	magistrate	orders	that	the	            residential tenancy agreement, and
   agreement be terminated .                 making a new agreement on behalf of
                                             the person affected by the violence .
Court-ordered end to
                                             The new agreement will continue on
a tenancy agreement
                                             the same terms as the old agreement .
Serious damage or injury
The owner or the tenant may apply to
the Magistrates Court for an order of
termination if the other party:
   c
•	 	 auses	or	is	likely	to	cause	serious	
   damage to the premises or contents
   c
•	 	 auses	or	is	likely	to	cause	physical	
   injury to an occupant of the premises




           Office of Consumer Affairs and Fair Trading | The Rental Guide
Payment of                                    The tenant may then gain access to
                                              the property . If the form and bond
rental bonds                                  money is lodged with a property
                                              agent or directly with the RDA, then
From 1 July 2009 rental bonds must be         the RDA will post receipts directly
paid to the Rental Deposit Authority          to the tenant .
(RDA) or to a real estate agent . If          T
                                           •	 	 he	receipt	from	Service Tasmania
they are paid to the agent, then the          will not include a bond contribution
agent must forward the bond to the            from Anglicare or Colony 47 . If they
RDA . This rule applies to existing           have made a contribution the
rental agreements that are renewed or         RDA will send another receipt that
extended after 30 June 2009 . It will be      includes their contribution .
illegal for private property owners to
receive a bond after this date .           If you cannot access a Service Tasmania
                                           shop, Bond Lodgement Forms and
The RDA holds the money until the          payment can be posted directly to:
end of the tenancy . The RDA does not
pay interest on bonds held .               Rental Deposit Authority
                                           GPO Box 1244
Paying a bond (security deposit)           Hobart Tasmania 7001
•	 	 he	owner	must	give	the	tenant	a	
   T                                       Australia
   partially completed Bond Lodgement      For posted lodgements, the RDA will
   Form with his or her signature . The    accept bank cheques or money orders,
   form states the amount of the bond .    but not personal cheques . You should
   E
•	 	 veryone	who	contributes	to	           never send cash in the post .
   the bond must sign the form .
   This includes the tenants, Colony 47
   or Anglicare, and anyone else who          Tenants and owners: Keep
   contributes money but does not live        your receipt! It contains a Bond
   at the rental property .                   Number that is needed when
                                              claiming the bond back at the
   T
•	 	 he	form	can	then	be	lodged	
                                              end of the tenancy.
   at Service Tasmania along with
   payment of the bond . Tenants may
   choose to pay and lodge the form
                                           If there’s more than one person paying
   directly with the RDA by post or
                                           the bond
   with the property’s real estate agent
   if they prefer .                        More than one person can contribute
                                           to a bond, whether they’re listed on
•	 	 ervice Tasmania will issue the
   S
                                           the rental agreement or not .
   tenant with several receipts, one of
   which must be given to the owner .      Each contributor must fill in the
                                           relevant section of the Bond



                                                                                 11
Lodgement Form stating their name            Agent Transfer Form and lodge it with
and how much they contributed .              the RDA either directly by post or
Each contributor will then be able to        through Service Tasmania .
claim back their portion of the bond
when the tenancy ends .                      Change of tenants
                                             If more than one tenant is listed on a
Only the people named on the Bond
                                             Bond Lodgement Form and one tenant
Lodgement Form can claim back
                                             leaves to be replaced by another, the
their bond .
                                             outgoing tenant, the incoming tenant,
Tenants living in share houses might         and the property owner or agent must
all choose to pay their bond to one          complete a Tenant Transfer Form .
person, with only that person’s name         The form must be lodged with the
written on the Bond Lodgement Form .         RDA by post or at a Service Tasmania
In this case, only the named person can      shop . This transfers the portion of
claim back the bond .                        the bond to the new tenant’s name .
                                             The outgoing and incoming tenants
If Colony 47 or Anglicare                    can decide between them how to
contribute to the bond                       exchange the bond money .
If Colony 47 or Anglicare pay some of
                                             There must always be one ‘original’
a bond, they will fill in part of the Bond
                                             tenant . The RDA cannot transfer all of
Lodgement Form . They will pay the
                                             the tenants at once . That is considered
RDA directly .
                                             a new agreement and the bond must
Transferring a bond                          be claimed by the outgoing tenants/
During the tenancy the property may          property owner/agent and a new bond
be sold, management may transfer             paid by the incoming tenant(s) .
between the property owner and one           The RDA can not transfer a bond
or more property management firms,           if the outgoing tenant has received
and tenants in share houses may come         a bond contribution from Anglicare
and go . New tenants, property owners        or Colony 47 (because the incoming
or agents cannot claim any bond              tenant may not be eligible for
money unless the RDA has a record            assistance from those organisations) .
of their signature .                         Instead they must claim the bond
                                             back from the RDA . The new tenant
Change of ownership or management            will need to lodge their own Bond
If management transfers to a different       Lodgement Form and pay the bond .
property owner or agent both the
                                             The RDA cannot transfer bonds
incoming and outgoing property owner
                                             between properties .
or agent must fill in a Property Owner/




           Office of Consumer Affairs and Fair Trading | The Rental Guide
Claiming the bond                         submit a Claim Form without the
At the end of a tenancy agreement,        property owner or agent’s signature .
anyone who has contributed to a bond,     If the RDA cannot contact the owner
and whose signature is shown on the       or agent within 10 days they will pay
Bond Lodgement Form, is entitled to       the bond to the tenant .
claim back their portion of the bond .
                                          Claim by the owner or agent
The owner must supply the tenant          If the tenant cannot be contacted or
with a signed Claim Form within three     fails to lodge a Claim Form the property
days of the end of the tenancy .          owner or agent may submit a Claim
The RDA cannot pay a claim unless         Form that has only his or her signature
the signatures shown on the Claim         on it . The RDA will attempt to contact
Form match those on the original Bond     the tenant to find out if they agree
Lodgement Form, or the Transfer Form .    with the owner’s claim . If they do not
                                          agree, or if they cannot be contacted
Any bond contribution by Colony 47        within 10 days, the Residential Tenancy
or Anglicare is returned to them          Commissioner will assess the claim .
directly unless they agree to pay an
amount to the owner .                     If the owner or agent lodges a claim
                                          and the tenant or other contributors
If all the parties who signed the Bond    to the bond disagree with the claim, the
Lodgement Form at the start of the        tenant can either lodge a Dispute Form
tenancy also sign the Claim Form at       or a Claim Form for a different amount .
the end of the tenancy, the RDA will      The matter will then be treated as
pay out the bond as soon as possible .    a formal dispute . See the section
Forms can be faxed directly to the        Disputes about bond claim on page 14 .
RDA on 1300 737 487 or lodged at
a Service Tasmania shop .                 The property owner or agent must
                                          supply evidence to support any claim
The RDA will pay the bond to the          against the bond . This might include,
parties in the proportions they agreed    for example, a copy of:
to on the Claim Form .
                                             t
                                          •	 	 he	condition	report
If one or more of the signatures is          r
                                          •	 	 eceipts,	quotes	and	invoices
missing the RDA will attempt to contact
                                             p
                                          •	 	 hotographs
the other people who were listed on
the Bond Lodgement Form to find out          t
                                          •	 	 he	lease	schedule
whether they agree with the claim .          t
                                          •	 	 he	rental	ledger
                                             i
                                          •	 	f	a	private	property	owner,	bank	
Claim by the tenant(s)                       receipts showing rent transfers .
If the owner fails to provide a
completed and signed Claim Form or        The bond will be paid out based on
cannot be contacted the tenant may        the assessment made .



                                                                                   13
Claim by other person or organisation      7 days in which you can appeal the
who contributed to bond                    matter to the Magistrates Court .
If another person or organisation          If the RDA holds the bond and no
listed on the Bond Lodgement Form          appeal is lodged the RDA will pay out
makes a claim against a bond, and          the bond after 7 days . If an appeal is
the tenant or owner’s signatures are       lodged the RDA will pay out the bond
missing, the RDA will attempt to           only after a magistrate has made a ruling .
contact the other signatories .
                                           If the RDA does not hold the bond the
If the property owner or tenant can’t      property owner or agent must forward
be contacted within 10 days the matter     any disputed bond money to the RDA
will be treated as a formal dispute .      once a dispute has been lodged . The
                                           RDA will hold the money in trust until
Disputes about bond claim
                                           the matter is resolved .
Bond disputes are decided by the
Residential Tenancy Commissioner
(RTC) . If you wish to dispute the
repayment of a bond you should
                                           Notices to vacate/
obtain a Dispute Form from                 terminate a
Consumer Affairs and Fair Trading –
call 1300 654 499 or download the          tenancy agreement
form from www.consumer.tas.gov.au/         There are some situations in which
renting/disputes .                         a tenant or owner might wish to end
Post the completed form to:                a tenancy agreement prematurely .
                                           Owners typically will need a notice
Residential Tenancy Commissioner           to vacate; tenants typically will need
GPO Box 1244                               a notice to terminate (see below) .
Hobart Tasmania 7001
Australia                                  You can serve a notice by giving it to
                                           the person, by leaving it at their last
You should include any information         known address or by registered mail
that supports your claim such as           to their last known residential or
photographs, and copies of the lease,      postal address or to their business
condition report, quotes, invoices, rent   or place of employment .
receipts, notices and correspondence .
                                           If you believe that a dispute is likely
You will be sent a formal copy of the      to result from serving this notice, you
Commissioner’s decision . If you do not    would be wise to have a witness who
agree with the RTC’s decision you have     can vouch for your having served it in
                                           one of the above ways . Further advice




           Office of Consumer Affairs and Fair Trading | The Rental Guide
on how notice may be served can be              F
                                             •	 	 or	an	agreement	of	no	fixed	
sought from the Magistrates Court .             term, if the property is to be sold,
Visit their website at:                         renovated or used for a purpose
www.magistratescourt.tas.gov.au/                other than rental .
divisions/civil/residential_tenancy
                                                W
                                             •	 	 hatever	the	nature	of	the	
Notice to vacate                                agreement, a notice to vacate can
(for use by owners)                             be given if the property is sold by a
                                                lending institution to recover money
If an owner wishes to end a tenancy,
                                                owed to the institution by the owner .
he or she must serve a notice to vacate
on the tenant, requesting the tenant to      A notice to vacate for these reasons
deliver vacant possession of the             takes effect after at least 28 days .
property . A notice to vacate is not
                                             Number of days in the notice period
needed where the premises have been
abandoned or where a magistrate has          The notice to vacate takes effect
issued an order of termination .             14 ‘clear days’ or 28 ‘clear days’ after
                                             it is served . You must count the day
A notice to vacate may only be given in      of service as day ‘0’ and the date of
the following circumstances:                 effect as day ‘16’ or ‘30’ respectively .
   T
•	 	 he	tenant	has	breached	the	             If you miscalculate the days and enter
   agreement . However, if the notice        the wrong date in your notice to vacate
   is given because the tenant has           this may void the notice, or delay the
   failed to comply with a term of the       date on which it takes effect .
   agreement, and the tenant then
   complies before 14 days has passed,       Contents of the notice to vacate
   the notice has no effect . (See also      The notice to vacate must contain:
   Arrears in rent .)                           t
                                             •	 	 he	date	of	serving	the	notice
   T
•	 	 he	tenant	has	caused	a	                    t
                                             •	 	 he	name	of	the	tenant
   substantial nuisance .
                                                t
                                             •	 	 he	name	of	the	owner
   F
•	 	 or	a	fixed	term	agreement,	if	the	
                                                d
                                             •	 	 etails	of	the	premises
   agreement is due to expire within
   the next 28 days .                        •	 the	reason	for	giving	the	notice
   Example: If the notice is given 14 days      t
                                             •	 	 he	date	on	which	the	notice	
   before the expiry date it takes effect       takes effect .
   on that date . If the notice is given
   7 days before the expiry date it          Arrears in rent
   takes effect 7 days after that date .     If notice is given because of non-
A notice to vacate for these reasons         payment of rent, the notice is of no
takes effect after at least 14 days .        effect if the tenant pays all arrears in
                                             rent before 14 days have passed .




                                                                                        15
This provision operates for the first       Notice to terminate
two times in any 12 month period .          (for use by tenants)
On the third occasion in any 12 month       If the tenant wants to leave early
period, the notice has effect even if all   because the owner hasn’t complied
rent in arrears has been paid .             with the agreement – for example,
                                            if the property is not maintained
If the tenant will not leave
                                            properly – they must give the owner
If a notice to vacate is served and         a notice to terminate the agreement .
the tenant does not leave, the owner
must apply for an order to vacate           A notice to terminate must contain
from the Magistrates Court . If this        the following information:
happens the owner must deliver a               t
                                            •	 	 he	date	of	serving	the	notice
copy of the application to the tenant          t
                                            •	 	 he	name	of	the	tenant
as soon as possible .
                                               t
                                            •	 	 he	name	of	the	owner
If the application is not made within          t
                                            •	 	 he	premises	for	which	notice	is	
28 days of the notice taking effect            being given
the notice lapses . This means that
                                               d
                                            •	 	 etails	of	the	grounds	or	reasons	
the owner must serve another notice
                                               for the notice
to vacate if they want to pursue
the matter .                                   t
                                            •	 	 he	date	on	which	the	notice	
                                               takes effect .
When considering the application, the
court will consider:                        If the owner complies with the
                                            agreement within 14 days the
   w
•	 	 hether	the	notice	to	vacate	was	
                                            notice has no effect and the
   properly given
                                            agreement continues .
   w
•	 	 hether	the	reasons	for	serving	the	
   notice were genuine or just              However if the notice is given for
                                            failure to carry out repairs, the notice
   w
•	 	 hether	the	tenant	was	served	with	
                                            still ends the agreement even if the
   a copy of the application within
                                            repairs are carried out within 14 days .
   a reasonable time before the
                                            The tenant can leave on the last day
   application is heard by a magistrate .
                                            of the notice . If a tenant leaves without
Regaining possession of the property        giving notice they may be liable for
                                            further rent or other costs including
It is an offence for an owner to regain
                                            re-letting costs after they have moved
possession of a property unless vacant
                                            out . See the section If the tenant
possession is delivered by the tenant or
                                            wishes to leave early on page 7 .
by an order of the court, or unless the
property has been abandoned .




           Office of Consumer Affairs and Fair Trading | The Rental Guide
Problems                                   A residential tenancy agreement
                                           exists where a right to live in a
and disputes                               property is given to the tenant by
                                           the owner in exchange for rent .
If you have a dispute or a problem, you    The Act applies equally to verbal
should first discuss it with the other     and written agreements .
party . If you cannot solve the problem
                                           The Act applies to agreements to rent
or you need further information or
                                           boarding premises; however, there
advice, contact Consumer Affairs
                                           are some different rules that apply to
and Fair Trading or the Legal Aid
                                           boarding premises .
Commission . If you are a tenant you
can also seek advice and assistance        The Act also applies to rental dwellings
from the Tenants Union of Tasmania         owned by the Government such
or PRTSS . Their contact details are       as those rented from the Housing
given on the back of this booklet .        Division of the Department of Health
                                           and Human Services .
Enforcing rights in a court
                                           If you are unsure whether the Act
Generally, your rights under the
                                           applies to your rental agreement
Residential Tenancy Act 1997 are
                                           you should contact Consumer
enforceable through the Magistrates
                                           Affairs and Fair Trading for advice:
Court; however, it may be wise to seek
                                           www.consumer.tas.gov.au/renting
advice before taking this action . You
                                           or phone 1300 654 499 .
should contact one of the organisations
listed on the back of this booklet .       Exemptions
                                           The Act does not apply to emergency
                                           and short-term accommodation
About the                                  provided for people at risk of, or
Tasmanian                                  experiencing, homelessness or
                                           domestic violence, where the length of
Residential Tenancy                        tenure is normally three months or less .

Act 1997                                   Some premises are exempt from the
                                           Act, for example those listed below .
Generally the Residential Tenancy Act      For full details please refer to Section
1997 applies to all residential tenancy    6 of the Act, and check any regulations
agreements in Tasmania . However,          made under that section .
some specific types of accommodation       The Act does not apply to:
or agreements are exempted under the          a
                                           •	 	 ny	part	of	hotels	or	motels	that	are	
Act . These are noted on the next page .      not boarding premises




                                                                                  17
•	 	 remises	ordinarily	used	for	
   p                                       Sub-letting
   holiday purposes                        In this arrangement one tenant
   e
•	 	 ducational	institutions	including	    (called the head tenant) rents the
   Tasmania University Colleges            property and then sub-lets to the
•	 	 ospitals,	nursing	homes,	or	clubs
   h                                       other tenant(s) . In this situation only
•	 	 omes	within	the	meaning	
   h                                       the head tenant has a residential
   of the Aged Care Act 1997               tenancy agreement with the property
   (Commonwealth)                          owner . The head tenant is responsible
                                           to the owner for any damage and is
   p
•	 	 remises	where	the	lease	has	been	
                                           responsible for the rental bond and the
   registered under the Land Titles
                                           rent for the property .
   Act 1980
•	 	 ny	premises	exempted	by	regulation.
   a                                       A tenant cannot sublet without the
                                           owner’s permission . The owner cannot
                                           unreasonably withhold permission .
Definitions                                The Residential Tenancy Act 1997 does
A tenant is someone who rents a            not apply to the agreement between
property from the property’s owner .       the head tenant and sub-tenants .
The owner may employ a property            Co-tenant
manager to look after the property
                                           In this arrangement two or more
while it is being rented to the tenant .
                                           tenants rent the property with all
Throughout this booklet ‘owner’
                                           names appearing on the residential
can mean the actual owner OR the
                                           tenancy agreement and condition
property manager .
                                           report . Only one security deposit is
An advocate is a person or organisation    payable for the property . Each tenant
who helps a tenant to rent a property .    should note his or her contribution
                                           to the rental bond on the Bond
Share houses                               Lodgement Form .
A share house exists where two or
                                           If a tenant leaves a share house they
more tenants rent a single property .
                                           should contact the owner to ensure
There are two types of share house
                                           that their name is removed from any
arrangement: sub-letting and co-tenant .
                                           tenancy agreement . Similarly, a new
For information about rental bonds as
                                           tenant should contact the owner to
they relate to share houses, see the
                                           ensure that their name is added to
section Payment of rental bonds on
                                           the tenancy agreement document .
page 11 .
                                           A Tenant Transfer Form must be
                                           completed and submitted to the




           Office of Consumer Affairs and Fair Trading | The Rental Guide
RDA by post or lodged at a Service
Tasmania shop . The new tenant will
need to pay the correct portion of
the bond to the former tenant .

Boarding premises
Boarding houses are subject to
special rules – for example, tenants
do not have to pay a bond when
they move in . The guidelines are
explained in more detail on the
website: www.consumer.tas.gov.au/
renting/boarding.
Sometimes there is confusion about
whether a premise is a boarding
premises or a share house . Here is
a simple way to tell them apart:
   I
•	 	n	a	share	house	two	or	more	
   tenants agree with the property
   owner to rent the whole of the
   premises . The tenants decide
   between themselves who will have
   access to which bedroom and
   sometimes to other rooms such
   as an en suite . The tenants share
   common facilities such as the kitchen
   and bathroom .
   I
•	 	n	a	boarding	house	each	tenant	
   agrees with the property owner
   to rent a bedroom, and potentially
   other rooms such as an en suite
   and the other facilities are shared .
   These may be any of the kitchen,
   bathroom or toilet facilities .
If the owner lives on the premises and
rents out only one or two rooms the
Act does not apply .




                                           19
            Where to get more information
            Forms are available from all Service Tasmania shops, property agents, online access
            centres, community health centres and migrant resource centres . They are also
            available online at www.consumer.tas.gov.au/publications.
            Consumer Affairs and Fair Trading  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1300 654 499
            www .consumer .tas .gov .au/renting
            Office of the Residential Tenancy Commissioner  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1300 654 499
            www .consumer .tas .gov .au/renting/disputes
            Real Estate Institute of Tasmania  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6223 4769
            www .reit .com .au/faqrenting
            Tenants Union of Tasmania  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1300 652 641
            www .tutas .org .au
            Private Rental Tenancy Support Service (PRTSS)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1300 729 400

            Information about rental bonds
            Rental Deposit Authority  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1300 654 499
            www .MyBond .tas .gov .au
            Enquiries about housing assistance or public housing
            Housing Tasmania Real Estate Services  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1800 060 901
            www .dhhs .tas .gov .au/services/channels/abouthousing
            Colony 47  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1800 265 669
            www .colony47 .com .au
            Anglicare Tasmania Tenancy Support Services  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6273 5855
            www .anglicare-tas .org .au
            Problems and legal disputes
            Legal Aid Commission of Tasmania  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1300 366 611
            www .legalaid .tas .gov .au
            Consumer Affairs and Fair Trading  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1300 654 499
            www .consumer .tas .gov .au/renting
            Hobart Community Legal Service  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6223 2500
            www .hobartlegal .org .au
            Magistrates Court of Tasmania
            www .magistratescourt .tas .gov .au/divisions/civil/residential_tenancy

            Hobart  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6233 3623                  Devonport  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6421 7892
            Launceston  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6336 2605                       Burnie  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .6434 6322
RDA9592rj

								
To top