TRAVEL AGENT THURSDAY TO DEBUT AT SEATRADE CONVENTION MIAMI Feb
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‘TRAVEL AGENT THURSDAY’ TO DEBUT AT SEATRADE CONVENTION MIAMI (Feb. 4, 2008) — A new travel trade educational program has been added to the agenda of the 2008 Seatrade Cruise Shipping Convention. Travel Agent Thursday @ Seatrade Cruise Shipping is set to debut March 13, the final day of the convention, from 9 a.m. to 4 p.m. Organized by CMP Information in cooperation with Cruise Lines International Association, Travel Agent Thursday @ Seatrade Cruise Shipping combines educational opportunities with complimentary access to the world’s largest annual cruise industry trade show. “Most cruises are sold by travel agents, and working with CLIA we’ve added an educational element to Cruise Shipping Miami that will help agents develop their skills,” said Michael Kazakoff, vice president of CMP Information, organizers of the convention. “We’ve also built time into the schedule to enable agents to attend the trade show and see the latest shipboard trends and gather valuable destination information.” CLIA trainers will conduct two educational sessions aimed at increasing agents’ knowledge and productivity. The seminars earn points toward CLIA certifications. Travel Agent Thursday @ Seatrade Cruise Shipping Schedule of Events for Thursday, March 13 Miami Beach Convention Center 9:00–10:00 a.m. Trade Show Viewing Time With more than 330,000 square feet of exhibit space and almost 1,000 exhibiting companies, the Seatrade Cruise Shipping Convention is the most important annual gathering in the industry. The exhibition is organized into seven product sectors: destinations, ship equipment, ship services & hotel operations, information technology, design, food & beverage and entertainment technology. A large portion of the trade show is made up of national tourism boards and destinations from around the world. 10:00–11:30 a.m. Professional Selling Skills Bernie Blomquist, MCC, CTC, Manager, Training Development Geared toward front-line counselors who have experience but want to sharpen their sales skills. The seminar will enable participants to recognize the five steps of the sale, qualify a client, overcome the most common barriers to cruise sales, add value to every sale and employ strategies to get and keep the business. 11:30 a.m. – 2:30 p.m. Trade Show Viewing Time 2:30–4:00 p.m. Building Client Loyalty Tom Cogan, MCC, CTC, Director of Training This program will show agents how to read customers and sell from the client’s perspective. Participants will learn how to uncover hidden client needs and provide quality service, and discover the 10 fundamentals of building and maintaining client loyalty. How to Register Visit http://www.cruiseshipping.net/conferenceRegistration.html, select “Proceed to Online Registration,” select “Register Now” located at the top of the page and complete the attendee registration information and enter Priority Code: THU8. CONVENTION CONTACT: Conference registration or exhibitor information for the Seatrade Cruise Shipping Convention is accessible online at www.cruiseshipping.net. Contact CMP Information, 212 Carnegie Center, Ste. 203, Princeton NJ 08540; (609) 759-4700, info@cruiseshipping.net. CMP Information is a wholly owned subsidiary of United Business Media plc (LSE: UBM) a leading provider of business information services to the travel, technology, healthcare, media, automotive, financial services and property industries. UBM offers services in trade shows, news distribution and publishing to customers across the globe. Its brands include CMP, the business-to- business media and exhibition group operating in the United States, Asia and Europe; PR Newswire, the world’s leading corporate news distribution service; and Commonwealth Business Media, the leading information provider to the global trade and transportation markets. MEDIA REGISTRATION: Media credentials are issued to bona fide journalists seeking to cover the convention. Review the Seatrade Cruise Shipping Convention media registration policy or request a complimentary media registration at: http://www.cruiseshipping.net/pressRegistration.html or contact Stuart Newman Associates. MEDIA CONTACT: Stuart Newman Associates, (305) 461-3300 Buck Banks, press@cruiseshipping.net ###
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