Multi-Stakeholder Partnership for Sustainable Tourism

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					Multi-Stakeholder Partnership
  for Sustainable Tourism

 Involving Public & Private Sectors

            Ecotourism Forum
     Sofia, Bulgaria, 3 October 2002
          Tour operators -
    Issues regarding destinations

Overall marketing & development

Infrastructure

Sustainability & quality
     Why have a partnership?

Better understanding of roles and
 responsibilities, and of actual issues
 affecting different stakeholder groups
Opportunities for working together
Consolidate and build on existing activities
  Purpose of multi-stakeholder
           dialogue
Bring together our various knowledge &
 resources
Address areas of mutual concern
Engage key institutions – local, national,
 international
Focus on developing practical actions &
 partnerships
     Organisation of dialogue
Stakeholders views of the current
 situation & future wishes
Themes - action-focused discussion
Develop action plans
Convene as agreed by participants in
 groups
UNEP, UNESCO, WTO/OMT participating
Facilitator
              Stakeholders
Local government
Hoteliers – all sizes
Tour Operators’ Initiative (TOI)
Bars & restaurants
Excursion providers & bus companies
NGOs (WWF Turkey)
 Identifying Common Interests

     GROUP A              Common        GROUP B
   Interests of Group A   Interests   Interests of Group B


     DESTINATION                      TOUR OPERATOR
   Good quality tourists
                                 Good quality destination
  Regular flow of tourists


Destinations and tour operators both benefit
by understanding each others needs, what
each can provide, and how to work together
  Identifying Common Interests

Find out...
what each group needs and realistic
 opportunities for action.
where what groups want to do overlaps
how to work together on common
 interests
      Next steps: Moving from
         issues to actions
For common interests, identify:
  possible actions (short-, medium-, long-term), and
  who would need to be involved in those actions

Agree priorities
Develop action plans
  define who will do what
  agree timetable for implementation
     Next steps: Moving from
        issues to actions
Thematic areas for action …
Supporting & Developing Cultural Aspects
Conserving the Environment
Addressing Social Issues
Establishing On-going Dialogue &
 Cooperation
  Key lessons & success factors ...

Active involvement of stakeholders &
 establishment of on-going dialogue
    … including key institutions

Target local priorities for improvement

Focus on practical outcomes supported by all
 stakeholders
  Active involvement of stakeholders &
   establishment of on-going dialogue

Clear interest from key destination stakeholders,
 especially the local authorities & private sector
Strong support from local business associations
Critical mass of tour operators
Local partners willing to coordinate on-going
 dialogue in the destination
Capacity to implement agreed action plans with
 all stakeholders
  Target local priorities for improvement

Practical actions reflect local priorities for
 improvements

Identification of priorities by the various
 stakeholders eg. through multi-stakeholder
 dialogue.
     Focus on practical outcomes
     supported by all stakeholders

Ensure all views from stakeholders are heard
Focus on moving forward on areas of common
 agreement & let stakeholders ‘agree to differ’ on
 other areas
Discuss roles & responsibilities of different
 stakeholders
Phase actions - short-term actions creating
 visible changes & longer-term actions developed
 through on-going dialogue
        Moving forward ...

Coordination
Implementation
Partnership
      … common goals
      … achieve more by working together
      … concrete actions