"ACCOUNT EXECUTIVE JOB DESCRIPTION"
Job Description Job Title: Account Executive Reports To: Sales Manager FLSA Status: Department: Sales Division: Summary: Responsible for all sales activities, from lead generation through close. Develops and implements agreed upon plan which will meet both personal and company goals of expanding customer base. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. Duties and Responsibilities include the following. Other duties may be assigned. 1. Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers for their accounts receivables issues. 2. Provide prospect/customer with price quotations and insure there is a full understanding of the parameters regarding such programs. 3. Develops a database of qualified leads through referrals, telephone canvassing, direct mail, email, and networking. 4. Assists in the implementation of company marketing plans as needed. 5. Researches trends and developments of primary industry(s) through the use of related publications, internet and training sessions to maintain and grow current knowledge base. 6. Maintain contact with all clients to ensure high levels of client satisfaction. Receives and resolves customer complaints and problems in a timely manner 7. Understands and supports sales policies and procedures to provide proper and effective treatment to all customers. 8. Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities 9. Participates and contributes to the development of educational programs offered to clients, prospects 10. Proactively establish and maintain effective working team relationships with all support departments. 11. Adheres to all company policies, procedures and business ethics codes 12. Performs other related duties as assigned. Skills: Oral Communication Skills Product Presentation Written Communication Skills Consultative Selling Technique Reading Skills Professionalism Customer Relations Computer Literacy Customer Service Diplomacy Education/Experience: Associate Degree. Prior sales experience required.