NATIONAL CAR RENTAL - DOC by theworstone

VIEWS: 578 PAGES: 12

									NATIONAL ALAMO CAR RENTAL NETWORK

National Alamo Car Rental has an extensive network of branches in South Africa and Internationally.


                                      SOUTH AFRICAN BRANCH NETWORK

LOCATION                              ADDRESS                   CONTACT               CONTACT             OFFICE HOURS
                                                                NUMBERS               PERSON
KWA ZULU NATAL
     Durban Downtown                     59 Smith Street         Telephone number:     Rina Govender           Mon – Fri
                                             Durban                031 332 9455                              07h30 – 17h30
                                                                    Fax number:                                 Saturday
  # Branch will meet pre-reserved
  branch reservations after hours                                  031 337 1134                              08h00 – 12h00
  Delivery & Collection to/from all                                Mobile number:                               Sunday
               hotels                                              082 771 6891                                  On call
                                                                 natdbn@cmh.co.za                            Public Holiday
                                                                                                                 On call
    Durban International                   On Airport             Telephone number:   Hermantha Maistry        Mon – Fri
          Airport                      Durban International         031 408 1768                             06h00 – 22h00
                                             Airport                 Fax number:                                Saturday
                                                                    031 469 1709                             07h00 – 22h00
Renters are requested to proceed to
 the National Kiosk situated in the                                Mobile number:                               Sunday
           Arrivals Hall                                            083 303 9094                             07h00 – 22h00
                                                                hemanthaa@cmh.co.za                          Public Holiday
                                                                                                          As per normal hours
                                                                                                          which holiday falls on
   Richards Bay Airport                     On Airport            Telephone number:    Cathy McMullan          Mon – Fri
                                       Richards Bay Airport         035 786 0001                             07h30 – 17h00
                                                                     Fax number:                                Saturday
  # Branch will meet pre-reserved
  branch reservations after hours                                   035 786 1450                             08h00 – 13h00
  Delivery & Collection to/from all                                Mobile number:                               Sunday
               hotels                                               083 303 8817                                 On call
Renters are requested to proceed to                              cathymc@cmh.co.za                           Public Holiday
 the National Kiosk situated in the                                                                       As per normal hours
            Arrivals Hall                                                                                 which holiday falls on
      Pietermaritzburg                     On Airport            Telephone number:    Cindy McWilliams       To be advised
                                           Oribi Airport           033 386 5252          (Temporary
                                                                                           contact)
Renters are requested to proceed to
    the National Kiosk situated
 beteween arrivals and departures


          Pietersburg                 89 Landros Mare Street     Temporary contact:                          To be advised
                                            Pietersburg            083 526 6839
                                      (Fiat/Alpha Dealership)
           Meet „n Greet
CAPE REGION
   Cape Town Downtown                      1 Bree Street         Telephone number:      Uta Wessels            Mon – Fri
                                            City Centre            021 425 1755                              07h30 – 17h30
                                                                    Fax number:                                Saturday
  # Branch will meet pre-reserved
  branch reservations after hours                                  021 425 7796                              08h00 – 13h00
  Delivery & Collection to/from all                               Mobile number:                                Sunday
               hotels                                              082 786 6375                                 On call
                                                                 natgp@cmh.co.za                             Public Holiday
                                                                                                                On call
Cape Town Regional Office                   Freight Link Road        Telephone number:   Karriem Domingo          Mon – Fri
                                             Airport Indusria          021 934 7499                             08h00 – 17h00
                                                                        Fax number:                                Saturday
                                                                       021 934 2590                             08h00 – 12h00
                                                                      Mobile number:                               Sunday
                                                                       082 786 6374                                 On call
                                                                                                                Public Holiday
                                                                                                                    On call
 Cape Town International                       On Airport            Telephone number:    Jenelle Murray          Mon – Fri
        Airport                          Cape Town International       021 934 7499                             06h00 – 22h00
                                                Airport                 Fax number:                                Saturday
                                                                       021 934 2590                             06h00 – 22h00
    Renters arriving off a Direct
International Flight are requested to                                  Mobile number:                              Sunday
   proceed to the National Kiosk                                       082 786 6377                             07h00 – 22h00
     situated in the Arrivals Hall                                   soniab@cmh.co.za                           Public Holiday
                                                                                                             As per normal hours
                                                                                                             which holiday falls on
        Port Elizabeth                         On Airport            Telephone number:   Marilyn Jennings         Mon – Fri
                                          Port Elizabeth Airport       041 581 1123                             07h00 – 19h00
                                                                        Fax number:                                Saturday
 Delivery and Collection to/from all
                hotels                        “Meet & Greet”           041 581 7208                             08h00 – 13h00
  Renters will be met by a National          facility at Airport      Mobile number:                               Sunday
Alamo Representative in the Arrivals                                   082 786 6371                                 On call
Hall. The vehicle is parked outside                                  natpe@cmh.co.za                            Public Holiday
  the Arrivals Hall. Renters are to                                                                                 On call
 ensure that the drop-off details are
 discussed with the Representative
 # Branch will meet all pre-reserved
   branch reservations after hours
    East London Airport                        On Airport            Telephone number:   Cherryl Williams         Mon – Fri
                                           East London Airport         043 736 2900                             07h00 – 19h00
                                                                        Fax number:                               Saturday
 Delivery and Collection to/from all
               hotels                                                  043 736 2532                             08h00 – 13h00
   Renters are to proceed to the                                       Mobile number:                              Sunday
National Alamo Kiosk situated in the                                   082 786 6373                                On call
            Arrivals Hall                                             natel@cmh.co.za                           Public Holiday
# Branch will meet all pre-reserved                                                                                On call
  branch reservations after hours

             George                           On Airoprt             Telephone number:   Francois Bruiners        Mon – Fri
                                             George Airport             044 876 0209                            07h00 – 19h00
                                                                         Fax number:                              Saturday
Renters are requested to proceed to
 the National Kiosk situated in the                                     044 876 0201                            08h00 – 13h00
 DomesticArrivals Hall, next to the                                    Mobile number:                              Sunday
        Information booth.                                              082 786 6373                               On call
                                                                     natgeor@cmh.co.za                          Public Holiday
                                                                                                                   On call
       Plettenberg Bay                       Shell Ultra City        Telephone number:    Magda Cremer            Mon – Fri
                                              N2 Highway               044 533 0140                             07h00 – 19h00
                                                                        Fax number:                               Saturday
Delivery and Collection to/from all
               hotels                                                  044 533 0140                             08h00 – 13h00
# Branch will meet all pre-reserved                                   Mobile number:                               Sunday
  branch reservations after hours                                      082 672 0721                                On call
                                                                                                                Public Holiday
                                                                                                                   On call
GAUTENG REGION
       Johannesburg                            On Airport            Telephone number:      Adelle Nel            Mon – Fri
    International Airport               Johannesburg International     011 390 2342                             06h00 – 22h00
                                                Airport                 Fax number:                               Saturday
                                                                       011 390 2114                             06h00 – 22h00
Renters are requested to proceed to
the car rental parkade situated near                                   Mobile number:                              Sunday
 the Domestic Arrivals & Departure                                     083 253 5848                             06h00 – 22h00
                 Hall                                                adellen@cmh.co.za                          Public Holiday
                                                                                                                06h00 – 22h00
  Johannesburg Regional                    8 Jubilee Street          Telephone number:      Carla Ter Bruggen      Mon – Fri
         Office                             Kempton Park               011 394 3580                              07h00 – 18h00
                                            Johannesburg                Fax number:                                Saturday
                                                                       011 394 8121                                  On call
  Delivery & Collection to/from all
   hotels/businesses in the area                                      Mobile number:                                Sunday
  # Branch will meet pre-reserved                                      083 253 5848                                  On call
  branch reservations after hours                                    carlab@cmh.co.za                            Public Holiday
                                                                                                                     On call
    Randburg Downtown                   Cnr West Avenue & Hill      Telephone number:        Enoch Litswele        Mon – Fri
                                               Street                  011 789 8865                             07h30 – 17h30
                                         Ferndale, Randburg             Fax number:                                Saturday
  Delivery & Collection to/from all
   hotels/businesses in the area                                       011 509 7373                             08h00 – 12h00
  # Branch will meet pre-reserved                                   natrand@cmh.co.za                               Sunday
  branch reservations after hours                                                                                   On call
                                                                                                                Public Holiday
                                                                                                                    On call
     Sandton Downtown                     Volvo Dealership          Telephone number:        Sharon Cohen          Mon – Fri
                                         Cnr Sandton & South           011 784 4608                             07h30 – 17h30
                                         Roads, Morningside            Fax number:                                 Saturday
  Delivery & Collection to/from all
   hotels/businesses in the area                                       011 784 8602                             08h00 – 12h00
  # Branch will meet pre-reserved                                   sharonc@cmh.co.za                               Sunday
  branch reservations after hours                                                                                   On call
                                                                                                                Public Holiday
                                                                                                                    On call
PRETORIA
     Pretoria Downtown                  Cnr Richard & Pretorius      Telephone number:        Yolande Smit        Mon – Fri
                                            Street, Hatfield            012 342 2903                            07h30 – 17h30
                                               Pretoria                 Fax number:                               Saturday
  Delivery & Collection to/from all
   hotels/businesses in the area                                        012 342 2990                            08h00 – 12h00
  # Branch will meet pre-reserved                                      Mobile number:                              Sunday
  branch reservations after hours                                       082 771 6847                               On call
                                                                    yolandes@cmh.co.za                          Public Holiday
                                                                                                                   On call
BLOEMFONTEIN
         Bloemfontein                        On Airport               Telephone number:      Gerda Kruger         Mon – Fri
                                         Bloemfontein Airport           051 433 3577                            07h30 – 17h30
                                                                         Fax number:                              Saturday
 Delivery and Collection to/from all
                hotels                      “Meet & Greet”              051 433 4931                            08h00 – 12h00
  Renters will be met by a National        facility at Airport         Mobile number:                              Sunday
Alamo Representative in the Arrivals                                    082 447 2880                               On call
 Hall. The vehicle is parked outside                              nationalbloem@cmh.co.za                       Public Holiday
  the Arrivals Hall. Renters are to                                                                                On call
 ensure that the drop-off details are
 discussed with the Representative
 # Branch will meet all pre-reserved
   branch reservations after hours
MPUMALANGA
    Kruger Mpumalanga                         On Airport            Telephone number:       Penny Edwards         Mon – Fri
    International Airport                      Nelspruit              013 750 2537                              07h30 – 17h30
                                         Kruger Mpumalanga             Fax number:                                Saturday
                                         International Airport        013 750 2538                              08h00 – 12h00
Renters are requested to proceed to
         the National Kiosk                                           Mobile number:                               Sunday
 Delivery and Collection to/from all                                  083 655 3222                                 On call
               hotels                                               pennye@cmh.co.za                            Public Holiday
# Branch will meet all pre-reserved                                                                                On call
  branch reservations after hours
SALDANHA
Meet „n Greet                              10 School Street          Telephone number:        Kobus Louw
                                            Vreudenburg                022 719 1126
                                                7380                    Fax number:
                                                                       022 719 1126
KIMBERLEY
Meet „n Greet                               Engen Garage             Telephone number:     Karry Werth
                                         19A Schmidtdrift Road         082 886 6353        (Temporary)
                                              Kimberley             (Temporary number)
NAMIBIA
           Windhoek                       Off Airport Location       Telephone number:    Jan Labuschagne     Mon – Fri
                                            10 Diehl Street           09264 61 235047                       07h00 – 18h00
                                        Southern Industrial Area        Fax number:                           Saturday
 # Branch will meet all pre-reserved
   branch reservations after hours                                    09264 61 235047                          On call
  Renters will be collected from the                                   Mobile number:                          Sunday
 Airport & transferred to the branch                                 09624 811 243 706                         On call
    for collection of vehicles. On                                         e-mail:                          Public Holiday
 terminations renters are requested                                ncrnamibia@cmh.co.za                        On call
to return vehicles to branch, renters
    will then be transferred to the
 airport. There is no charge for this
                service.
OTHER
    Central Reservations                    8 Jubilee Street        Telephone number:     Elmarie Beukes      Mon – Fri
                                             Kempton Park             011 394 3580                          07h30 – 17h30
                                             Johannesburg              Fax number:                            Saturday
E-mail addresses:
                                                                      011 975 3521                          08h00 – 12h00
nationalres@cmh.co.za
                                                                     Mobile number:                            Sunday
natres@cmh.co.za
                                                                           N/A                                 On call
elmarieb@cmh.co.za
                                                                                                            Public Holiday
                                                                                                               On call
     Customer Services                      59 Smith Street         Telephone number:      Kathy Holmes       Mon – Fri
                                                Durban                031 332 9455                          08h00 – 17h00
                                                                       Fax number:                            Saturday
E-mail addresses:
                                                                      031 332 9493                             Closed
nationalcares@cmh.co.za
                                                                     Mobile number:                            Sunday
kathyh@cmh.co.za
                                                                           N/A                                 Closed
                                                                                                            Public Holiday
                                                                                                               Closed
   Accounts Department                      59 Smith Street         Telephone number:       Colleen Ault      Mon – Fri
                                                Durban                031 332 9455                          08h00 – 17h00
                                                                       Fax number:                            Saturday
E-mail addresses:
                                                                      031 332 9493                             Closed
colleena@cmh.co.za
                                                                     Mobile number:                            Sunday
                                                                           N/A                                 Closed
                                                                                                            Public Holiday
                                                                                                               Closed
     International Sales                Cnr West Avenue & Hill      Telephone number:      Melissa Nortje     Mon – Fri
                                               Street                 011 509 7360                          08h00 – 17h00
         Department
                                         Ferndale, Randburg            Fax number:        Sales Support       Saturday
                                                                      011 509 7373        Melissa le Roux      Closed
E-mail addresses:
                                                                     Mobile number:                            Sunday
melissan@cmh.co.za
                                                                           N/A                                 Closed
Sales Support:
                                                                                                            Public Holiday
melissalr@cmh.co.za
                                                                                                               Closed
NATIONAL ALAMO CAR RENTAL FLEET
National Alamo Car Rental covers the entire spectrum in respect of size and variety of motor vehicles. We ensure
that all vehicles are well maintained and are always in perfect working order and presented in spotless condition.

CODE GROUP                VEHICLE              SPECIFICATIONS       EQUIPMENT         SEATING DOORS LUGGAGE
 ECMN       L         Fiat Palio or Similar           1200           Radio/Tape           4        3     1 Large
                                                     Manual                            2 Adults          2 small
                                                     Petrol                           2 Children
                                                     47Litre
                                               Range Approx 490km




 CDMN       A        Toyota Tazz or Similar           1300           Radio/Tape           4        5     2 Large
                                                     Manual                            4 Adults          3 Small
                                                     Petrol
                                                     60Litre
                                               Range Approx 520km




 CCMR      AS         Fiat Palio or Similar           1400             Radio/CD           4        5     1 Large
                                                     Manual         Airconditioning    2 Adults          2 Small
                                                      Petrol                          2 Children
                                                     47 Litre
                                               Range Approx 490km




 CDMR       B       Nissan Almera or Similar          1600           Radio/Tape           5        4     2 Large
                                                     Manual         Power Steering     4 Adults          3 Small
                                                      Petrol        Airconditioning    1 Child
                                                     60 Litre
                                               Range Approx 584km




 CDAR       C       Nissan Almera or Similar          1600           Radio/Tape           5        4     2 Large
                                                   Automatic        Power Steering     4 Adults          3 Small
                                                      Petrol        Airconditioning    1 Child
                                                     60 Litre
                                               Range Approx 584km




 IDAR       D             Honda Civic                 1700           Radio/Tape           4        4     2 Large
                                                   Automatic        Power Steering     4 Adults          3 Small
                                                      Petrol        Airconditioning
                                                     50 Litre           Airbags
                                               Range Approx 500km
SDAR   E      BMW 318i or Similar              1800             Radio/CD          5       4    1 Large
                                            Automatic        Power Steering    4 Adults       2 Medium
                                               Petrol        Airconditioning   1 Child         1 Small
                                              63 Litre           Airbags
                                        Range Approx 650km


PDAR   K   Mercedes C200 Kompressor           2000              Radio/CD          5       4   2 Large
                                            Automatic        Power Steering    4 Adults       3 Small
                                              Petrol         Airconditioning   1 Child
                                             62 Litre            Airbags
                                         Range Approx 646



SWAR   F    Nissan X Trail or Similar         2000              Radio/CD          5       5    2 Large
                                            Automatic        Power Steering    4 Adults       2 Medium
                                              Petrol         Airconditioning   1 Child         1 Small
                                             60 Litre            Airbags
                                         Range Approx 594




FFMR   J     Nissan Double Cab 4x4             3200             Radio/CD          5       5    4 Large
                                              Manual         Power Steering    4 Adults       1 Medium
                                               Petrol        Airconditioning   1 Child
                                              60 Litre           Airbags
                                        Range Approx 600km



FVMR   M    Toyota Condor - 5 Seater           1800           Radio/Tape          5       5   2 Large
                                              Manual         Power Steering    4 Adults       3 Small
                                               Petrol        Airconditioning   1 Child
                                              70 Litre
                                        Range Approx 600km




IVMR   I     Fiat Multipla - 6 Seater          1900           Radio/Tape          6       5    2 Large
                                              Manual         Power Steering    6 Adults       2 Medium
                                               Diesel        Airconditioning                   1 Small
                                              60 Litre           Airbags
                                        Range Approx 594km




LVMR   Y    Mercedes Vito - 8 Seater           2000             Radio/CD          8       5   3 Large
                                              Manual         Power Steering    8 Adults       3 Small
                                               Diesel        Airconditioning
                                              60 Litre           Airbags
                                        Range Approx 600km
                                  VEHICLE GROUP CLASSIFICATION


GROUP   VEHICLE                         DESCRIPTION
L       Fiat Palio                      Manual 1.2, 3 Door Hatchback, Radio Tape
        Ford Fiesta                     Manual 1300 Hatchback, Radio Tape
        Ford Tracer                     Manual 1300 Hatchback, Radio Tape

A       Fiat Palio                      Manual 1.2, 5 Door Hatchback, Radio Tape
        Ford Fiesta                     Manual 1300 Hatchback, Radio Tape
        Toyota Tazz                     Manual 1300 Hatchback, Radio Tape

AS      Ford Fiesta                     Manual 1.4, Radio Tape, Aircon
        Ford Ikon                       Manual 1.2, 4 Door, Radio Tape, Aircon
        Fiat Palio                      Manual 1.2, 5 Door Hatchback, Radio Tape, Aircon

B       Fiat Sienna                     Manual 1.6, Radio Tape, Aircon, Power Steering
        Ford Ikon                       Manual 1.6, Radio Tape, Aircon , Power Steering
        Mazda Etude                     Manual 1.6, Radio Tape, Aircon , Power Steering
        Nissan Almera                   Manual 1.6, Radio Tape, Aircon, Power Steering
        Toyota Corolla                  Manual 1.4, Radio Tape, Aircon, Power Steering

Z       Ford Focus                      Manual 2.0, CD, Aircon, Power Steering
        Puegot 206                      Manual 1.6i, CD, Aircon, Power Steering

C       Nissan Almera                   Automatic 1.6, Radio Tape, Aircon, Power Steering
        Puegot 307                      Automatic 1.6, Radio Tape, Aircon, Power Steering



D       Honda Civic                     Automatic 1.7, Radio Tape, Aircon, Power Steering
        Puegot 307                      Automatic 2.0, Radio Tape, Aircon, Power Steering

E       BMW 3.18i                       Automatic 1.8, Radio Tape, Aircon, Power Steering
        Mazda 6                         Automatic 2.3, Radio Tape, Aircon, Power Steering
        Volvo S40                       Automatic 2.3, Radio Tape, Aircon, Power Steering
        Puegot 407                      Automatic 2.3, Radio Tape, Aircon, Power Steering

F       Nissan X-Trail                  Automatic 2.0, Radio Tape, Aircon, Power Steering
        BMW Stationwagon                Automatic 1.8, Radio Tape, Aircon, Power Steering
        Volvo V40 Station Wagon         Automatic 2.0, Radio Tape, Aircon, Power Steering

K       Mercedes C-Class                Automatic 1.8, Radio Tape, Aircon, Power Steering

M       Toyota Condor                   Manual 2.4, Radio Tape, Aircon

I       Fiat Multipla                   Manual 1.9, CD, Aircon, Power Steering

Y       Mercedes Vito                   Manual 2.0, Diesel Radio Tape, Aircon, Power Steering

H       Ford Ranger                     2.5 Diesel, LWB
        Nissan                          2.5/2.7 Diesel, LWB

J       Nissan Double Cab               4x4 Double Cab with or without canopy
                                        Radio Tape, Aircon, Power Steering, ABS Brakes
                                          FREQUENT (S)MILES

                                          National Alamo Car Rental are proud to announce their launch of the
Frequent                                  (S)Miles Program, which is a first in South Africa and aimed at the end
                                          user benefiting with the minimal of frustration.

                                          The Program launched in July 2001 has been designed so the renter can
                                                                                                          th
                                          redeem their frequent renters card after only 9 rentals. The 10 rental
                                          entitles the renter to a one day FREE rental which includes Standard CDW
                                          and TP. National Alamo Car Rental have further pleasure by confirming
                                          that the rental vehicle will be a Group AS or B which are air-conditioned.

                                          The redemption of your voucher is however valid UNTIL end December
                                          2004.


The advantages are:

       No waiting period

       No hidden clauses

       Redeemable after receipt of redemption voucher

       Value in excess of R340 in Rand terms and not points

       The renter is rewarded with an air conditioned vehicle

       The rental days may be accumulated

       The free rental maybe used for business or leisure

And what does this mean:
If a renter rents 18 times they will receive 2 (two) one day rentals valued at R 594.00


                                (S)MILES PROGRAMME REDEMPTION VOUCHER




                                                                   (Front)




                                                                   (Back)
CELL PHONE RENTAL
National Alamo Car Rental offers cell phone rental at the following rates:

Incoming Calls                                       FREE

Voicemail Retrieval                                  FREE

Itemised Billing                                     FREE

147 SOS Emergency Services                           FREE

24 Hour Customer Care                                FREE

Rental                                               FREE

Insurance Charges                                    R9.95 per day

Call charges to Vodacom                              R2.40 per minute

Call to other networks: MTN / Cell C                 R2.60 per minute

SMS charges                                          R2.00 per sms

Call charges to International numbers                R10.00 per minute
         This cell phone rental is available from all our branches nationwide.
                                          (A deposit is payable on collection.)
WHY USE NATIONAL ALAMO CAR RENTAL?
         Located in all major airports and downtown locations.

         Dedicated, quality driven employees.

         Low mileage vehicles.

         Customer driven organization.

         Meet & Greet at various locations.

         Toll Free number – 24 hours

         Innovative technology

         Responsiveness to customers needs and enquiries

         Consistently meeting our on time deliveries (fleet configuration)

         Provide easy to use, cost effective electronic exchange of media.

         Wide area network systems

         24 Hour FREE roadside assistance.

                                          NATIONAL CAR RENTAL
                                VISIT OUR WEBSITE AT : www.nationalcar.co.za
BLACK ECONOMIC EMPOWERMENT POLICY
THEBE TOURISM GROUP
HISTORY
Thebe Tourism Group (TTG) was incorporated as a company in 2000 by Thebe Investment Corporation (TIC), to
target selected tourism opportunities with a focus on heritage and cultural tourism, supported by destination tourism
retail.
 TTG is a 70% subsidiary of Thebe Investment Corporation (Pty) Ltd, the first Black Empowerment company
formed in South Africa, growing from humble beginnings in 1992 when it was formed by several prominent
members of the ANC. The company is controlled by the Batho Batho Trust with 73.67% equity, and Sanlam, Old
Mutual and Investec with a joint 26.33%. Trustees of the Batho Batho Trust are Ismail Mahomed Ayob, Maxwell
Guilford Mbutho Mpahlwa, Dr Molefe Samuel Tsele, Dr Sibogiseni Maxwell Dhlomo, Dr Beyers Naudé and Siddik
Ahmed. The beneficiaries of the Batho Batho Trust are the previously disadvantaged communities at large. No
individual shareholders or beneficiaries will benefit.
TTG is managed by Jan van Huyssteen and Jeff Squire, executive directors who jointly own 30% of the company.
The other (non executive) directors are Vusi Khanyile (CEO of Thebe Investment Corp., and Chairman of TTG),
and James Alderslade (F.D. of Thebe Investment Corp.). The registration number of Thebe Tourism Group (Pty)
Ltd is 2001/009254/07.

VISION
The strategy of THEBE TOURISM GROUP is to establish an integrated tourism group with direct investment in
selected, unique tourism assets, and compliment and enhance these investments by developing a substantial
presence in inbound tour operating and tourism retail.

CAR RENTAL
TTG has recently concluded a 51/49 operating joint venture agreement with National Alamo, a leading
international car rental operator. The role of TTG will be to add value by way of marketing and distribution in both
the corporate local market as well as internationally, through the established TTG distribution channels. TTG is the
first credible Empowerment group of substance in the Southern Africa Tourism Industry. With its direct investment
in, and control of, some of the regions prime tourism assets it is uniquely positioned to deliver high quality,
differentiated products and services to its designated industry partners.

INBOUND TOUR OPERATING
The strategy of TTG as regards investment and development of tour operating businesses has been driven by the
need to compile a complimentary group of inbound companies specialising in specific market segments.
To accommodate these various market segments, TTG has deliberately acquired companies that specialise in
these businesses, rather than looking at geographical coverage to guide its strategy, in the belief that if the core
competency is in place within the target company, then the geographical spread can be grown.

INTERNATIONAL MARKETING
TTG has established an international marketing platform in the UK, Germany, France and the USA in order to be
able to actively promote and support its various operations and products in the primary source markets.
The structure operates through contracted representation companies in the source markets, with an ability to
interact with and call on clients every day of the year, in contrast to the typical marketing approach by competitor
companies who attend a few trade shows each year, and possibly do one or two sales trips.

TOURISM RETAIL
Destination retail (as distinct from high street retail) is an integral component of TTG‟s strategy. The focus is
consequently on tourism choke points (airports, the V&A Waterfront, Cradle of Humankind, Robben Island, Cape
Point, etc).
In pursuit of this strategy, TTG has concluded a franchise joint venture with leading outdoor apparel retailer, Cape
Union Mart, for the development and ownership of Cape Union Mart stores at airports and game reserves
throughout Southern Africa. It currently has two stores, one at JHB International Airport and a second at Cape
Town International Airport.

SUMMARY
Its stated as part of Thebe Investment Corporation, bestows impeccable empowerment credentials on the entities
that make up the group, and the objective is to develop the companies into the pre-eminent tourism players in the
region.




OUTSOURCING TO BLACK ECONOMIC EMPOWERMENT COMPANY
National/Alamo Car Rental has adopted a philosophy of outsourcing various advertising and marketing
programmes to a wholly owned black company. We are proud to announce that Lerumo Comm. Tech has been
awarded the project of building our Indaba stand, this year, worth in excess of R120 000.
Lerumo Comm. Tech (LC.T) is a Multimedia communications and marketing company that specializes in
Exhibitions, Graphic Design; Digital Publishing, Print Publishing, Project Management and other marketing related
services. Lerumo, which is a Setswana word for “spear”, has a rich cultural and traditional value in that it was
commonly used by a diversity of African people either as a weapon during wars or as a hunting instrument. From
its multi dimensional meaning and purpose, one can deduce that Lerumo (spear) is an inspirational instrument,
which symbolizes power, authority, protection and love for one‟s culture.

BACKGROUND
Lerumo Comm. Tech, is a wholly Black-owned company established in 2000 and owned by Kagiso Bantsi, Thabo
Molobi and Thabo Mosito who are complemented by a highly experienced team of staff members. The
professionalism and diversity in respect of field of specialization in our team, gives LC.T an important edge over
other competitors.

VISION
LC.T is destined towards contributing positively in the economic activity and growth of our country- this will be
achieved through job creation and technological advancement. It is our clear-cut vision that in the medium term,
LC.T should be a company to be reckoned with.
FREE 24 HOURS ROADSIDE ASSISTANCE




The need of entities within the car rental and motor vehicle industries to ensure that their clients are assisted in the
event of an emergency, has led to the establishment of National Alamo customer assist service is free to all our
customers. This is a first in the car rental industry and in line with our philosophy of placing our customer first.

By applying the technology and infrastructure experience, National Alamo will provide Roadside Assistance to the
high levels of delivery to which our customers have become accustomed.

In view of the above National Alamo will aggressively market innovative business solutions to the vehicle market.
This provides the market with the facility to place their assistance business with a dedicated service orientated
company that will facilitate high levels of customer interaction, functionality and customer service.

The stranded National/Alamo will be assisted in the following ways:

         Minor Mechanical Assistance
          When it‟s safe, minor repairs may be attempted at the scene to place the vehicle in a driveable condition.
          These repairs cannot be guaranteed, and the driver will be requested to immediately proceed to a repair
          facility.

         Flat Tyre Assistance
          If the vehicle‟s spare tyre is inflated and serviceable, it will be installed to replace a flat tyre. When a
          serviceable spare tyre is not available, towing will be provided.

         Battery Jump-Start
          If the vehicle‟s battery is dead, the service provider will jump-start the vehicle.

         Vehicle Lockout Service
          In the event of keys been locked in the vehicle a locksmith will be appointed to unlock the vehicle.

         Emergency Fuel Delivery
          If the vehicle runs out of fuel, a limited supply will be delivered, to enable you to reach the nearest service
          station. (Cost of fuel for your account).

         Extrication/Winching Service
          If a vehicle becomes stuck, it will be extricated or winched as long as it is adjacent to a passable,
          established road or thoroughfare and can be safely reached from the hard road surface.

         Towing Service
          Sometimes a breakdown will occur at inconvenient locations. If the vehicle breaks down and requires
          towing National/Alamo will appoint a towing operator to tow the vehicle to the nearest repairer. In the
          event of the tow taking place after hours the vehicle will be stored in safe storage.

         Message Relay Service
          National/Alamo will relay a message to a family member, friend or colleague in the RSA in the event of a
          breakdown or accident.

								
To top