Fredericksburg VEC Success Story Angela Walker Angel Walker worked for a moving and storage company for over thirteen years as a packer. The company that she worked for made a decision to let all of the packers go and they could come back to work for the company as independent contractors. Angela did not want to go back to the company and work as an independent contractor. Angela has a GED and would like to work in an office environment. Angela had no computer skills at all and thought if she had computer skills that would enhance her chances for an office position. Angela shared with me at our first meeting she would love to work at Mary Washington Hospital and had submitted many on line applications. The WIA program paid for Angela to attend Germanna Community College where she started with a Computer Basics class, then took Introduction to MS office, Basic Excel, Accounting for non-Accountants and Quick Books Pro. I also provided tutorial web sites that Angela could use so she would not lose her skills, since finding the job was taking longer that she hoped. Angela finally received the call she was waiting for. Angela received the call from Mary Washington hospital offering her a position as a line server. Angela would also be using her computer skills to put information in the computer for the food service department. Angela is hoping that the position is a stepping-stone for the clerical position she is hoping for. Angela was very appreciative for the WIA program to pay for her to attend Germanna. VEC Workforce Center/Northern Neck One-Stop Narrative I’m taking this opportunity to follow the customers I spoke to you about in the 9/30/08 narrative, and introduce you to a few new participants we brought into the WIA Adult and Dislocated Worker during this past quarter. You remember: Brenda Moved here from NY City to take care of a family member, and is a stranger to the area. Worked in Manhattan as a Direct Care Counselor, working with the mentally disabled and abused children. Has no HS diploma or GED, and is not computer literate. Attended employment workshops and computer training. Completed CNA training in December 2008, and is currently enrolled in GED classes while looking for work and waiting for her February date to take the State Boards. Chris Moved his family here from Florida because of a new job, but when he got here he found that the company he was to work for had locked its doors and disappeared. He had quit his job in Florida for this opportunity, and desperately needed very quick assistance. Completed CDLA training and was hired by US Xpress as a tractor-trailer driver. A few of our new participants are: Teria, Lakia, Stephanie, Tina, Nicole All work in fast food, but are employed at less than self-sufficiency wages. Each is very bright, and came in wanting Nurse Assistant training in order to start the switch to a career in healthcare. They began school in January 2009. Aisha Had almost completed (1 semester left) her Mortuary Science Degree when she was laid off her job. She is now in school at John Tyler Community College, and will complete in May 2009. She already has a full-time position with the establishment where she has been interning. Job Assistance Center Success Stories. Dislocated Worker Bernetta Bray- is a 52 year old female that lost her job as a home health companion when West Point Adult Home closed. She had been working there for over 7 years. She had very little skill knowledge. She has worked steady for the past 24 years, 17 years at Hardees’ as a biscuit maker and 7 years at West Point Adult Home as a companion. She was receiving Unemployment insurance and Food Stamps from Social Services. Her U.I. was getting ready to run out and she had no idea of what to do. Both jobs that she had had she had gotten through a friend. She had been going out and filling out application after application with no results. Bernetta’s basic skills are very low. She tried very hard but was not getting anywhere. Once enrolled we completed assessment and decided that Bernetta would come into the Job Assistance Center daily to work on upgrading her basic skills and start preparing to re-enter the work force. Bernetta also did not drive and had limited transportation. She only lived a couple of miles from the office so we made arrangements to pick her up daily. Bernetta improved her basic skills, completed job readiness and we then enrolled her into a Home Health Aide class at Americare Plus. Bernetta has completed the class and now obtained employment as a Home Health Aide. She is making $7.20 an hour and is thrilled to death. She loves her job and fills that she will now be okay. Success Story Youth Brandon Warner- was referred to the job Assistance Center through King William High School and the Department of Rehabilitation Services. He was a Special Education Senior in High School and was in need of assistance in order to graduate and to obtain a drivers license. Once enrolled, we worked weekly with Brandon. We helped him to obtain eye glasses so that he could take drivers education. JAC worked also with DRS and his special education teacher at King William High School to assist Brandon in completing the 12th grade. After completion of school we assisted him in obtaining his learners permit. Brandon has now left the area and gone to Woodrow Wilson Rehab Center in Fishersville. He completed behind the wheel training at WWRC, and received his driver’s license in December. He is now taking Automobile detailing at WWRC. He stays in Fishersville during the week and drives himself home every weekend. Notes- JAC has gotten very busy in our One-Stop. We currently are averaging 26 people per day. This is up from 7 per day average for last year. Eastern Shore Community College Combined Youth and One Stop Quarterly Success Participant accomplishment: In November, seven of our WIA participants earned Career Readiness Certificates, one at the gold level, two at the silver level, and four at the bronze level. Since this is a new performance measure, we consider this a huge success. Organizational accomplishment: All One Stop partners in our region met in November to learn about a software program for teaching soft skills. The partners invited area chambers of commerce, the local hospital, and several other large businesses to attend a presentation and demonstration on the software. The meeting led to excellent discussion on the needs of businesses and the role of the One Stop center in helping them fulfill some of those needs. Rich Sterrett, director of Northampton Social Services, took the lead in this effort. EMPLOYMENT RESOURCES INC. QUARTERLY REPORT NARRATIVE October - December, 2008 One young man has impressed us at Employment Resources Incorporated this past quarter with his successful completion of goals and activities. This young man, Phillip Pascua, is in his last quarter of follow-up. Phillip entered the program in May, 2007 as an older youth not attending school and not employed. Phillip was referred to ERI by a close friend who had been assisted by us in the past and who was prepared to earn his GED. Phillip entered the program as a single parent of a baby girl and had a past history of drug-related charges. He was 20 years of age and legally responsible for having to acknowledge his criminal history when applying for work. He was getting nowhere fast and beginning to spiral out of control back into the drug world. Once an initial assessment was made, Phillip’s main goals were determined. The first goal was to complete work readiness training, the second was to obtain job placement assistance and the third was to explore post-secondary options. Phillip completed the work readiness training curriculum to include: Career Exploration, Job Search Techniques, Interviewing Skills, Job Retention and Budgeting. Next, he wished to concentrate on obtaining full-time employment in order to support his baby. Phillip accomplished this but not without a struggle due to his age and criminal background. However, with assistance from ERI, Phillip secured a full-time position as a Production Worker making $9.50 and did well. This employment motivated Phillip to drive to Germanna Community College and take their Placement Test. He completed this and was now considering enrolling for a college course. Unfortunately, Phillip’s past caught up with him. He was now scheduled to appear in court on a past charge. This court appearance resulted in the loss of his job. Phillip fell quickly into a deep depression even refusing to leave his home. Finally, after weeks of repeated contacts to him and his mother, Phillip responded and agreed to be picked up and transported to ERI for a consultation. Through the efforts of Mrs. Simms, Phillip was notified of a new program offered through ERI in Customer Service. He was advised that this credential would give him that “something extra” he would need to hit the ground running again and begin applying for work. He would also be one of the first individuals in the region to obtain this credential. Phillip was excited about this new program and was up for the challenge. He began attending the workshops on time and was an active participant. The Phillip we first met was beginning to emerge. Soon after, Phillip was successful and passed the exam earning his National Professional Certificate in Customer Service through the National Retail Federation. Phillip took this certificate on an interview at Carlos O’Kelly’s and was hired as a host. He was told he would be able to move on to the kitchen if he proved himself. However, the management was so impressed with his customer service skills, he was moved to the floor as a waiter where he is doing extremely well. Phillip has regained his self confidence and has matured into a young man able to provide for his family. Phillip is gainfully employed, engaged to be married and just welcomed a new baby boy into his life. He continues to remain in contact with staff an is grateful for the assistance afforded him. He is planning on pursuing classes again at Germanna Community College.