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Kody Krieger

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					                                          Kody Krieger
                                                  1525 Outerbridge Dr
                                                    Allen TX, 75002
                                                     281-813-8160
                                                kodykrieger@gmail.com



Education    Texas A&M University                           College Station, TX                    December 2005
                        Bachelor of Science Degree in Human Resource Development
                        Minor in Business Administration from the Mays Business School

Experience   GMAC Rescap                            Dallas, TX                                    2/2006-Present
             Portfolio Supervisor
                 Monitors team’s daily activities to align with company and servicing strategies
                 Interviews and selects associates for open positions, and provides their initial and on-going
                   training and development
                 Provides performance feedback, identifies training requirements, and coaches direct reports
                 Acts as project manager, and partners with Learning and Development to evolve a new hire
                   core curriculum and a continuing development plan
                 Works with the Portfolio Manager to identify and develop future Team Leads
                 Audits team members deals to ensure quality and compliance
                 Takes an active lead in transforming departmental processes to become more efficient

              Trainer
                       Primary Loss Mitigation trainer
                       Facilitated new hire training for both internal and external associates
                       Coordinated training administration functions (i.e. Training schedules, classroom set-up, and
                        reporting)
                       Assisted in the development of training courses to align with current policy and procedures
                       Supported agents as a subject matter expert
                       Developed and implemented improvements to the training process
                       Member of department’s Team Development Committee
                       Assisted the business in development and training of new Loss Mitigation and Collection
                        processes

               Loan Resolution Specialist
                       Asset level decision making that effects the companies bottom line
                       Managed a portfolio consisting of 600 accounts
                       On the job training for new employees
                       Member of two special project teams focusing on distressed accounts
                       Financial planning

               Loan Counseling Specialist
                       Counseled borrowers on how to resolve their delinquency
                       Collected payments

               Loan Servicing Specialist
                       Provided customer service


             Krieger Consulting                              Kingwood, TX                          8/2005-12/2005
             Intern
                       Developed client relationships
                       Helped develop business and marketing plan
                       General office work
             University Leasing                             College Station, TX                   8/2004-1/2005
             Service Representative
                       Trained new employees in the aspects of the business
                       Delivery and repossession of washer and dryer sets
                       Heavy in customer service work
             Crystal Pool Services                     Kingwood, TX                       4/2003-8/2003
             Manager
                    Managed daily operations at community pool
                    Trained and managed nine lifeguards
                    Performed monthly in-services for the company and its eleven pools

Coursework
                    Training and Development
                    Organizational Development
                    Leadership in Human Resources
                    Distance Learning Certification
                    Multi-media Development

Skills
                    Systems Training
                    Microsoft Office Suite
                    QuickBooks
                    MortgageServ
                    LSAMS

				
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