Intelligent Management for Travel Organisers
Gema is an online business system for complete management of a travel business from product source and supply to online and offline bookings and delivery. With Gema, Netguides can deliver a single system to manage all aspects of a travel business Online and call centre booking and booking management. Customer contact and relationship management (CRM), action and call logging gives a single view of all past interaction with the company. Comprehensive product and pricing model that can be integrated to provide information directly to the website as well as sales staff. Availability including allocation, freesale and on request, providing online and offline bookings with live availability data. Supplier management - contact details, call logging, communication Website content management (CMS) - add content, images, documents and new pages safely and in keeping with the website design. Reporting – Operations, Financial, Management Integration with other systems e.g. Accounting or other price, availability or booking systems Task Driven and accessible from any location, the system is intended to be used by everyone involved in the business. Role based access allows user roles to be defined and relevant access given to all involved parties and staff The task system automatically identifies outstanding actions for all staff as they login to their assigned role, keeping the various business processes running efficiently Gema is a secure and scalable solution that can grow with your business: Internet technology provides a truly scalable platform able to cope with rapid growth or integration of acquisitions Your data is secure and backed up daily by professionals providing excellent overall security and reliability There is no software or support required at any office, just a PC with broadband access. Installation and updates are straight onto the web, instantly available to all
Gema’s componentised nature allows you to pick functionality that is most beneficial to you
Netguides Limited: Tel: 01983 282420 Email: gema@netguides.co.uk Web: netguides.co.uk