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Immigration Detention Overview and Recommendations

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					IMMIGRATION AND CUSTOMS ENFORCEMENT 





        Immigration Detention 

            Overview and 

          Recommendations 





Dr. Dora Schriro
October 6, 2009
Executive Summary

This Report provides a comprehensive review and evaluation of the U.S. Immigration and
Custom Enforcement (ICE) system of Immigration Detention. It relies on information gathered
by Dr. Dora Schriro, most recently the Director of the Office of Detention Policy and Planning,
during tours of 25 facilities, discussions with detainees and employees, meetings with over 100
non-governmental organizations and federal, state, and local officials, and the review of data and
reports from governmental agencies and human rights organizations.

The findings are based on analyses of the ICE detainee population and arrest activities conducted
specifically for this review. The Report describes the policy, human capital, informational, and
management challenges associated with the rapid expansion of ICE’s detention capacity from
fewer than 7,500 beds in 1995 to over 30,000 today, without the benefit of tools for population
forecasting, management, on-site monitoring, and central procurement.

The Report identifies important distinctions between the characteristics of the Immigration
Detention population in ICE custody and the administrative purpose of their detention—which is
to hold, process, and prepare individuals for removal—as compared to the punitive purpose of
the Criminal Incarceration system.

The Report underscores the opportunity for ICE, in coordination with stakeholders, to design and
implement a detention system with policies, facilities, programs, and oversight mechanisms that
align with the administrative purpose of Immigration Detention.

The Report provides a seven part framework for meeting the challenge of developing a new
system of Immigration Detention. It concludes with concrete recommendations for reform in
each of the seven areas of focus.

Core Findings

¾ ICE operates the largest detention and supervised release program in the country. A total of
  378,582 aliens from 221 countries were in custody or supervised by ICE in FY 2008;
  activities in 2009 remain at a similar level. On September 1, 2009, ICE had 31,075 aliens in
  detention at more than 300 facilities throughout the United States and territories, with an
  additional 19,169 aliens in Alternative to Detention programs.

¾ Of the aliens in detention on September 1, 66 percent were subject to mandatory detention
  and 51 percent were felons, of which, 11 percent had committed violent crimes. The majority
  of the population is characterized as low custody, or having a low propensity for violence.

¾ With only a few exceptions, the facilities that ICE uses to detain aliens were built, and
  operate, as jails and prisons to confine pre-trial and sentenced felons. ICE relies primarily
  on correctional incarceration standards designed for pre-trial felons and on correctional
  principles of care, custody, and control. These standards impose more restrictions and



                                                                                                  2
   carry more costs than are necessary to effectively manage the majority of the detained
   population.

¾ ICE is comprised primarily of law enforcement personnel with extensive expertise
  performing removal functions, but not in the design and delivery of detention facilities and
  community-based alternatives.

¾ ICE utilizes a number of disparate strategies to detain aliens in its custody, supervise aliens
  on community supervision, and provide medical care to the detained population.

Key Recommendations

¾ ICE should establish a system of Immigration Detention with the requisite management tools
  and informational systems to detain and supervise aliens in a setting consistent with assessed
  risk. ICE should provide programs to the detained population commensurate with assessed
  need and create capacity within the organization to assess and improve detention operations.

¾ In coordination with stakeholders, ICE should develop a new set of standards, assessments,
  and classification tools to inform care, custody restrictions, privileges, programs, and
  delivery of services consistent with risk level and medical care needs of the population. ICE
  should expand access to legal materials and counsel, visitation, and religious practice. ICE
  should also develop unique provisions for serving special populations such as women,
  families, and asylum seekers.

¾ ICE should establish a well-managed medical care system, with comprehensive initial
  assessments to inform housing assignments and ongoing care management. ICE should
  establish clear standards of care for detainees and monitor conditions systematically.

¾ ICE should provide federal oversight of key detention operations and track performance and
  outcomes. It should place expert federal officials on-site to oversee detention operations, to
  intercede as necessary, and to ensure that there are appropriate grievance and disciplinary
  processes.


Next Steps

Some recommendations can be actualized soon; others will require further analysis, including a
comprehensive budget review. In order for ICE to achieve sustainable, organizational change, it
must continue the progress of recent months.




                                                                                                    3
Introduction

Information for this report was gathered during tours of 25 Immigration and Customs
Enforcement (ICE) facilities; conversations with detainees and staff; meetings with over 100
non-governmental organizations (NGOs); discussions with state and local elected officials,
employees at the Department of Homeland Security and the Department of Justice, and members
of Congress and their staff. The data was reviewed along with reports from a variety of
organizations including the Government Accountability Office, Department of Homeland
Security, the United Nations, the American Bar Association, and other NGOs.


The Challenge and the Opportunity: A System of Immigration Detention

For purposes of this report, the Criminal Incarceration system refers to the authority the
government has to incarcerate an individual charged with, or convicted of, a criminal offense.
Immigration Detention refers to the authority ICE has to detain aliens who may be subject to
removal for violations of administrative immigration law.1

As a matter of law, Immigration Detention is unlike Criminal Incarceration. Yet Immigration
Detention and Criminal Incarceration detainees tend to be seen by the public as comparable,
and both confined populations are typically managed in similar ways.2 Each group is
ordinarily detained in secure facilities with hardened perimeters in remote locations at
considerable distances from counsel and/or their communities. With only a few exceptions,
the facilities that ICE uses to detain aliens were originally built, and currently operate, as jails
and prisons to confine pre-trial and sentenced felons. Their design, construction, staffing
plans, and population management strategies are based largely upon the principles of
command and control. Likewise, ICE adopted standards that are based upon corrections law
and promulgated by correctional organizations to guide the operation of jails and prisons.
Establishing standards for Immigration Detention is our challenge and our opportunity.


An Introduction to the Organization of the Report

The Report begins with a description of the current ICE system of detention. It incorporates
findings from analyses of populations, systems, and infrastructure. The Report then outlines a
framework of reforms and recommendations based on seven components that ICE must address
in order to design a successful system of Immigration Detention. These seven components,


1
  ICE does not have authority to detain aliens for criminal violations. That authority lies exclusively with the
Department of Justice, subject to review of the federal courts. For instance, although many aliens who enter
illegally have committed a misdemeanor criminal offense in violation of 8 U.S.C. 1325, ICE does not have authority
to detain aliens for that criminal violation while criminal proceedings are pending. Instead, the Department of
Justice holds that authority. Although ICE has no criminal detention authority, ICE has administrative authority
pursuant to the Immigration and Nationality Act to detain aliens during the removal process.
2
   Immigration proceedings are civil proceedings and immigration detention is not punishment. Zadvydas v. Davis,
533 U.S. 678, 609 (2001). Conditions of confinement in immigration detention may change based upon a detainee’s
criminal and immigration record.


                                                                                                                4
summarized below, are Population Management, Alternatives to Detention, Detention
Management, Programs Management, Medical Care, Special Populations, and Accountability.

   ¾ Population Management encompasses the continuum and the conditions of control
     exercised by ICE over aliens in its custody from least to most restrictive, and the
     strategies by which aliens are managed pending removal or granting of relief from
     removal. Population Management consists of the policies and the processes that
     collectively create a system for administratively supervised and detained aliens.

   ¾ Alternatives to Detention (ATD) are the community-based supervision strategies that
     make up a significant portion of less restrictive conditions of control. These alternatives
     relate closely to Population Management, but for the purposes of this report, ATD is
     presented as a distinct component.

   ¾ Detention Management focuses on the core operating assumptions and regulations that
     affect the conditions of detention.

   ¾ Programs Management addresses the design and delivery of programs provided to
     detainees: a law library allowing detainees access to legal information; indoor and
     outdoor recreation; family contact including visitation and communication by mail and
     phone; and religious activities.

   ¾ Medical Care, including medical, mental health, and dental care, must be available to all
     detainees in ICE custody. Medical care is an important facet of Programs Management.
     However, for the purposes of this report, medical care is presented as a distinct
     component.

   ¾ Special Populations include families with minor children, females, the ill and infirm,
     asylum seekers, and vulnerable populations. Population, Detention, and Programs
     Management are modified to meet the detention requirements of Special Populations.

   ¾ Accountability concerns the operating framework and process for decision-making by
     which ICE provides oversight, pursues improvement, and achieves transparency in the
     execution of each part of its plan.

The Report concludes with significant, although not exhaustive, recommendations for reform in
each of the seven areas of focus. Some recommendations can be actualized soon; others will
require further analysis, including a comprehensive budget review.

Overview

A Description of the Program and the Population
The Office of Detention and Removal Operations (DRO) is the largest program within
Immigration and Customs Enforcement (ICE). DRO oversees the apprehension, supervision, and
removal of inadmissible and deportable aliens. DRO has 24 field offices and 186 subfield




                                                                                                   5
offices, as well as the Deport Center in Chicago, Illinois3, and participates in the Justice Prisoner
and Alien Transportation System (JPATS)4 in Kansas City, Kansas. The DRO’s operating budget
for fiscal year (FY) 2009 is $2.6 billion and includes authorization to employ 8,379 fulltime
employees, primarily deportation officers (DO) and immigration enforcement agents (IEA).

ICE operates the largest detention system in the country. During FY 2008, ICE supervised a total
of 378,582 aliens from 221 countries, with 58 percent from Mexico, 27 percent from Central
American nations, and four percent from the Caribbean. ICE also operates the largest system of
community supervision in the country. During calendar year (CY) 2008, more than 51,000 aliens
were released from detention into the community via bond (29,000), order of recognizance
(12,000), order of supervision (10,000), or parole (650). In FY 2009 to date, approximately 90
percent of detainees are either from Mexico (62%), Central American nations (25%), or the
Caribbean (3%). By the end of FY 2009, ICE will have detained approximately 380,000 aliens.

On average, an alien is detained 30 days. The length of detention however, varies appreciably
between those pursuing voluntary removals and those seeking relief. As much as 25 percent of
the detained population is released within one day of admission, 38 percent within a week, 71
percent in less than a month, and 95 percent within four months. Less than one percent of all
admissions, about 2,100 aliens, are detained for a year or more.

As of September 1, 2009, ICE was detaining 31,075 aliens in more than 300 facilities throughout
the United States and territories. Of this total, 66 percent are subject to mandatory detention and
51 percent are felons, of which, 11 percent had committed UCR Part-1 violent crimes5. The most
common crimes committed by criminal aliens are those involving dangerous drugs, traffic
offenses, simple assault, and larceny. Nine percent of the detained population is female, of which
33 percent are criminal aliens, including three percent who committed UCR Part-1 crimes. As of
September 1, 2009, ICE was also supervising 19,160 aliens in alternative to detention (ATD)
programs.

The majority of detention demand results from arrests in the San Antonio (9%), Houston (8%),
Atlanta (7%), Miami (7%), Los Angles (6%), New Orleans (6%), New York (6%), and Phoenix
(5%) field offices. The majority of ICE detention capacity is located in the San Antonio (14%),
Phoenix (9%), Atlanta (8%), Houston (7%), Miami (6%), and New Orleans (6%) field offices
areas. Although the majority of arrestees are placed in facilities in the field office where they are
arrested, significant detention shortages exist in California and the Mid-Atlantic and Northeast
states. When this occurs, arrestees are transferred to areas where there are surplus beds.



3
  The ICE Deport Center processes deportation dispositions resulting from the Bureau of Prison (BOP), the Indiana
and Illinois Departments of Corrections, and jails in the Chicago metropolitan area.
4
  JPATS provides transportation services for the BOP, the U.S. Marshals Service (USMS), and ICE.
5
  The Uniform Crime Reports (UCR) contains official data on crime that is reported to law enforcement agencies
across the United States who then provide the data to the Federal Bureau of Investigation (FBI). For reporting
purposes, criminal offenses are divided into two major groups: Part I offenses (the more serious offenses) and Part II
offenses. In Part I, the UCR is divided into two categories: violent and property crimes. Aggravated assault, forcible
rape, murder, and robbery are classified as violent, while arson, burglary, larceny-theft, and motor vehicle theft are
classified as property crimes.


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The following four maps illustrate the distribution of detention demand, detention capacity, and
the variance between demand and capacity.

Detention Demand
FY 2009 Average Daily Population by Arrest Site Location
Spatial Density Analysis




The majority of detention demand results from arrests in the San Antonio (9%), Houston (8%), Atlanta (7%), Miami
(7%), Los Angles (6%), New Orleans (6%), New York (6%), and Phoenix (5%) field offices




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Detention Capacity
FY 2009 Average Daily Population by Detention Facility Location
Spatial Density Analysis




The majority of ICE detention capacity is located in the San Antonio (14%), Phoenix (9%), Atlanta (8%), Houston
(7%), Miami (6%), and New Orleans (6%) field offices areas



Detention Demand v. Capacity (National Perspective)
Variance of FY 2009 Average Daily Population by Arrest Site Location and Detention Facility Location
Spatial Density Analysis




Although the majority of arrestees are placed in facilities in the field office where they are arrested, significant
detention shortages exist in California and the Mid-Atlantic and Northeast states



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Detention Demand v Capacity (Regional Perspectives)
Variance of FY 2009 Average Daily Population by Arrest Site Location and Detention Facility Location
Spatial Density Analysis




Distribution of regional detention demand, detention capacity, and the variance between demand and capacity
locally

A Description of Detention Facilities
The ICE population encompasses all of the aliens under the authority of ICE including those
aliens who are booked-in at field offices and subfield offices or other locations and then
immediately released or removed, as well as those who are held temporarily in holding areas and
staging locations or assigned to detention facilities where they may remain for one day or less to
more than a year.

ICE operates two types of temporary facilities: holding areas and staging locations. Both holding
areas and staging locations are often co-located in field offices and subfield offices. ICE
detention standards dictate that aliens may be held in a holding area for up to 12 hours and in a
staging location up to 16 hours. These facilities do not provide sleeping quarters or shower
facilities. Holding areas and staging locations represent three percent of the average daily
detained population and 84 percent of all book-ins.

There are also two types of detention facilities: those designated to house aliens for fewer than
72 hours and those designated to house aliens for more than 72 hours. Most facilities (93%) are
approved by ICE for detention greater than 72 hours. On occasion, ICE places aliens in other
facilities, usually BOP facilities and medical centers. The degree of difference between detention
facilities and among holding areas and staging locations, as well as the time that a detainee
actually remains at any location, varies.




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ICE assigns aliens to over 300 detention facilities. In FY 2009, approximately 88% of the
detainee population was held in 69 facilities. Approximately 50 percent of the detained
population is held in 21 facilities. These include seven Service Processing Centers (SPC) owned
by ICE and operated by the private sector; seven dedicated Contract Detention Facilities (CDF)
owned and operated by the private sector; and seven dedicated county jail facilities, with which
ICE maintains intergovernmental agency service agreements (IGSA)6. The medical care at these
locations is provided by the Division of Immigration Health Services (DIHS). ICE requires that
these facilities comply with its national detention standards.

IGSA, SPC and CDF facilities in use during FY 2009
As of July 25, 2009




Includes dedicated and non-dedicated IGSA facilities

The other 50 percent of the population is detained primarily in non-dedicated or shared-use
county jails through IGSA. These facilities, approximately 240 in number, also house county
prisoners and sometimes, other inmates. Fewer than 50 of these jails detain on average 100 or
more aliens daily. Many of these IGSA with county correctional systems pre-date ICE. They
were negotiated on behalf of the U.S. Marshal Service prior to the inception of ICE and the terms
of these agreements are out of date. The majority of agreements with IGSA facilities do not
contain the national detention standards. However, an evaluation is conducted annually to
ascertain the extent to which they comply. Congress included language in the FY 2009
appropriations bill requiring ICE to discontinue use of any facility with less than satisfactory
ratings for two consecutive years.


6
  The seven Service Processing Centers are El Paso SPC (El Paso TX), Krome (Miami FL), Port Isabel SPC (Los Fresnos TX), Batavia SPC
(Buffalo NY); El Centro SPC (El Centro CA), Florence SPC (Florence AZ) and Aguadilla SPC (Agudilla PR). The seven Contract Detention
Facilities are Pearsall S. Texas CDF (Pearsall TX), Northwest CDF (Tacoma WA), Houston CDF, Otay- Mesa CDF (San Diego CA), Broward
Transitional CDF (Pompano Beach FL), Denver CDF (Aurora CO) and Elizabeth CDF (Elizabeth NJ). The seven dedicated IGSA facilities are
Stewart Detention Center (Lumpkin GA), Eloy FCF (Eloy AZ), Willacy County DC (Raymondville TX), Mira Loma DC (Lancaster CA), Otero
County Processing Center (Chaparral NM), Jena/LaSalle Detention Facility (Jena LA) and Laredo Processing Center (Laredo TX).



                                                                                                                                    10
Females are assigned to approximately 150 jails, with about half of the women in 18 locations.
Currently, 38 families with minor children are detained in two family residential facilities (FRF);
last month, Assistant Secretary Morton announced the conversion of one of the two FRF to a
female-only facility.

Approximately 1,400 non-criminal asylum seekers are detained daily. As is the case with female
detainees, asylum seekers are dispersed to a number of locations, many of them an appreciable
distance from the services and resources that they need.

Detention Cost
The cost to detain aliens varies appreciably between facilities, as do the terms and conditions of
the contracts and IGSAs. At some locations, ICE pays for every bed, regardless of whether it is
occupied. At other locations, the per diem is reduced when a certain occupancy level is achieved.
The majority of contracts with private prison providers are short in duration (typically five
years), whereas most IGSAs with county sheriffs have no expiration.

The published per diem rate captures much but not all of the direct and indirect bed day cost that
ICE incurs. On-site medical care provided by DIHS and offsite medical care approved by DIHS
represents additional cost. Furthermore, transportation between detention facilities, the education
provided detained minors, and facility rent and other services lead to even greater costs. The
published per diem rate for ATD participation represents the contract cost only and does not
include ICE personnel assigned to the ATD unit and fugitive operations activities and other
expenditures.


The Nexus between Policy and Population Growth
ICE promotes public safety and national security by ensuring the departure of removable
aliens from the United States. With an estimated 11.6 million immigrants unlawfully present
in the United States today,7 ICE focuses primarily on dangerous and repetitive criminal
aliens.

While aliens are apprehended by a variety of arresting entities, ICE is involved in the arrest
of most deportable immigrants, as the majority of cases involve aliens encountered when
they are in criminal custody.




7
 Estimates of the Unauthorized Immigrant Population Residing in the United States: January 2008, DHS Office of
Immigration Statistics


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 Aliens Apprehended by Arresting Authority
 FY2009 Average Daily Population (ADP) as of 6/30/2009
 Agency       Entity                                                FY 2009 Admissions       FY 2009 ADP
 ICE          Criminal Alien Program (CAP)                                  178,605 (48%)     15,269 (48%)
 ICE          Office of State and Local Coordination (287g)                  44,692 (12%)      3,159 (10%)
 ICE          Office of Investigations                                       21,969 ( 6%)      2,213 ( 7%)
 ICE          DRO, Other                                                     19,017 ( 5%)      2,116 ( 7%)
 ICE          Fugitive Operations                                            16,395 ( 5%)      2,009 ( 6%)
 CBP          Office of Border Patrol                                        70,976 (19%)      4,988 (15%)
 CBP          Office of Field Operations                                     12,187 ( 3%)      1,657 ( 5%)
 Other        Other                                                           5,641 ( 2%)       609 ( 2%)
Total                                                                       369,482 (100%)    32,020 (100%)
 Notes:
 FY 2009 Admissions are pro-rated as of 6/30/2009
 Does not include BOP and Office of Refugee Resettlement (ORR) facilities



 The size of the detained alien population is a function of the number of admissions and
 removals or releases and the total number of days in detention. Over time, policies have
 changed, priorities have been refined and new strategies have been adopted, resulting in a
 greater number of unlawfully present aliens apprehended and detained. While the detained
 population has increased appreciably over time, the proportion of the arrested population
 who are criminal aliens has remained fairly constant.

 Initial Book-ins FY2007 to FY2009 to date
  Fiscal        Non-            %             Criminal       %              Totals
  Year          Criminal                      Initial
                Initial                       Book-ins
                Book-ins
  FY 2007          183,106          66%          94,493      34%      277,599
  FY 2008          238,766          68%         114,345      32%      353,111
  FY 2009          243,900          66%         125,583      34%      369,483
 Notes:
 FY2009 Initial Book-ins is pro-rated as of 6/30/2009
 Does not include BOP, ORR or Mexican Interior Repatriation Program (MIRP) facilities


 Currently, 60 percent of aliens detained by ICE are encountered through the Criminal Alien
 Program (48%) and the 287(g) Program (12%). Although these programs are focused on
 criminal aliens, not all aliens encountered through these programs have criminal convictions.




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Criminal Alien Program (CAP)
FY2009 ADP as of 6/30/2009
                                  Non                                   Non
 Fiscal Year       Criminal       Criminal          Total     Criminal  Criminal
 Average Daily Population
 FY 2008                 7,652           4,532        12,184       63%            37%
 FY 2009                 9,079           6,190        15,269       59%            41%
 Initial Book-ins
 FY 2008               69,808          79,259        149,067       47%            53%
 FY 2009               77,500         101,105        178,605       43%            57%
Notes:
FY2009 Initial Book-ins is pro-rated as of 6/30/2009
Does not include BOP, ORR or Mexican Interior Repatriation Program (MIRP) facilities



Office of State and Local Coordination 287(g) Program
FY2009 ADP as of 6/30/2009
                                  Non                                        Non
 Fiscal Year       Criminal       Criminal          Total        Criminal    Criminal
 Average Daily Population
 FY 2008                 1,021           1,329         2,349           43%         57%
 FY 2009                 1,490           1,669         3,159           47%         53%
 Initial Book-ins
 FY 2008               10,545          27,231         37,776           28%         72%
 FY 2009               15,533          29,159         44,692           35%         65%
Notes:

FY2009 Initial Book-ins is pro-rated as of 6/30/2009; Does not include BOP, ORR or MIRP facilities




Another program targeted at criminal aliens, Secure Communities, has the potential to
significantly expand criminal alien enforcement through interoperable technology that
improves information exchange between law enforcement agencies and DHS. As evident in
the above tables, many aliens released from jails do not have convictions at the time of their
release. Since this new technology has the potential to identify large volumes of aliens with
low level convictions or no convictions, ICE and its state and local partners expect to
continue to enhance their efforts focusing on the more dangerous criminal aliens and those
with repeat offenses.

The Criminal Alien, State and Local 287(g), and Secure Communities programs impact
admissions; in contrast, the docketing and dispositions of cases by the Executive Office of
Immigration Review (EOIR) affects releases. EOIR is currently allocated 253 immigration
judges. An additional 28 positions are expected in FY 2010. EOIR also receives funds to
provide the Legal Orientation Program (LOP). The LOP provides general information about
the kinds of legal relief available to detainees and is currently provided to newly admitted
aliens at 50 detention facilities. Data indicates LOP participants move an average of 13 days
more quickly through the immigration courts than detainees who do not have access to the
program.



                                                                                                      13
POPULATION MANAGEMENT

Discussion of ICE Population Management
Organization and Operations
DRO has 24 field offices and 186 subfield offices. Each of the field offices is headed by a Field
Office Director (FOD), who reports directly to the DRO Deputy Director through the Assistant
Director for Field Operations. The FOD oversees the agency’s enforcement activities locally,
including detention and Alternatives to Detention. The majority of staff within DRO at
headquarters and in the field is focused on enforcement, not on detention. In August 2009,
Assistant Secretary Morton established an Office of Detention Policy and Planning (ODPP) in
the Office of the Assistant Secretary, creating the first office specifically dedicated to detention
policy and planning.

Distribution of Detention Responsibilities
Ordinarily, the acquisition and renewal of detention beds, the assignment of detainees to
facilities and ATD programs, and the transportation of detainees between facilities are
accomplished centrally from headquarters and coordinated regionally in the field. ICE delegates
these responsibilities directly to the field as collateral duties. It also delegates the operation of
detention facilities to the private sector and county sheriffs departments.

On-site monitoring and annual evaluations are also performed primarily by the private sector.
ICE contracts with one vendor for on-site monitoring at 53 of the approximately 300
detention facilities. It contracts with another vendor to conduct an annual assessment of
compliance with detention standards at every facility currently in use. ICE also requests
assessments of facilities that have not been recently occupied. The FY 2009 combined cost
for oversight and system-wide assessments is $31,000,000. Where deficiencies are identified,
the facility is required to submit an action plan and then remediate within a prescribed period
of time. Action plans should be provided in a more timely fashion and should be monitored
by ICE.

In addition to monitoring contract compliance, ICE maintains a presence at every facility,
primarily through a DO. Every detainee is assigned to a DO, whose duties include at least
one face-to-face contact each week to discuss the alien’s status in the removal process. Site
visits and case conferencing should occur regularly, and mechanisms are needed to ensure
detainees who are transferred to another facility maintain contact with their assigned DO or
are promptly reassigned to another DO.8 Additionally, site visits and case conferencing
should be consistently documented and routinely audited. Clear performance expectations
should be issued, and additional staff training and supervision provided. It may also be


8
 When detainees are permanently transferred to another facility outside the area of responsibility of the sending
office, the receiving office reassigns a DO to their case. The exceptions are for detainees transferred for the purposes
of removal (staging of population for a charter or JPATS removal) and room and board cases (R&B). R&Bs are
generally cases where all proceedings have been concluded but removal is not imminent or the issuance of travel
documents are delayed.



                                                                                                                     14
beneficial to conduct a workload analysis to ensure staffing is adequate to ensure weekly
contacts occur.

DRO also assigns a Contract Officer Technical Representative (COTR) and an assistant field
office director (AFOD), to key facilities. The COTR is a specialist in procurement and a
generalist in detention operations. The AFOD, a field office administrator, is a specialist in
enforcement who generally has less specialized experience in managing a detention facility.
The AFOD and the COTR report to the FOD. DRO does not expressly require the FOD, the
AFOD, or the COTR to routinely tour detention facilities. Likewise, documentation of tours
is not systematic and training is not formalized. In August 2009, Assistant Secretary Morton
announced the plan to hire full-time, on-site detention administrators for the first time.

Assistant Secretary Morton also recently transitioned the Detention Facility Inspection Group
(DFIG), which was responsible for auditing detention facilities and investigating for cause, to
the Office of Detention Oversight (ODO) within the Office of the Assistant Secretary, Office
of Professional Responsibility (OPR). DFIG was previously based in Washington D.C, while
ODO will operate from three regional offices in Arizona, Texas and Washington D.C.,
thereby increasing access to the field with a goal of increasing inspections and lowering
costs.

Allocation of Oversight Activities by ICE and Others
 Type facility         Percent of       On-site           Annual            On-site          On-site
                       alien            monitoring        evaluation        ICE              ICE AFOD/
                       population       by vendor         by vendor          COTR            SDDO
                       detained
 SPC                    11%               7 (11%)          100%              7 (11%)          6 (11%)
 CDF                    16%               6 (15%)          100%              7 (16%)          7 (16%)
 ICE-only               25%               7 (25%)          100%              5 (20%)          7 (25%)
 IGSA
 Shared IGSA            45%             32 (26%)           100%              2 (5%)           2 (5%)

 Other                  3%                  1 (0%)             N.A.               0 (1%)           1 (0%)
 Total                 100%                52                  N.A.             23 (53%)          23 (57%)
                                           (77%)
A total of 52 facilities in which 77% of the total population is detained, is overseen by an on-site contract
monitor. A total of 23 facilities in which 57% of the total population is detained, is overseen by an on-site
contract monitor, an ICE COTR, and an ICE AFOD/SDDO. At the remaining facilities, in which the remaining
23% of the population is detained, the immigration detainees are monitored by the same staff that oversees the
criminal population and no additional oversight is provided

The oversight of the ATD contracts is provided by the Chief of the Alternatives to Detention
Unit and the COTR.

In addition to oversight and investigation provided by ICE, the DHS Office of the Inspector
General (OIG) and the Office of Civil Rights and Civil Liberties (CRCL) receive complaints
and investigate allegations, each within their domain. The OIG may elect to open a file or
refer the matter to OPR.




                                                                                                                 15
Each of these strategies includes informal and formal notifications and written reports. The
reliability, timeliness, distribution, and storage of the information, as well as the organizational
response, however, are not uniform and can hinder oversight. An additional challenge is ensuring
that the various assessments are complete, ratings are validated, and compliance and
performance problems are identified and resolved. ICE’s challenge is also complicated by issues
related to human capital, its information systems, detention standards, and other population
management tools. These are all critical to creating and sustaining an effective detention system.

Human Capital
Today, DRO is comprised primarily of law enforcement personnel with extensive experience
performing removal functions, but not necessarily in the design and delivery of detention
facilities and community-based Alternatives to Detention. Limited in-house expertise on this
subject matter makes it difficult to develop and evaluate Requests for Proposals and
independently evaluate providers’ performance. Other personnel issues also affect DRO. A
number of management positions at headquarters are filled with staff from the field on short-
term assignments, impeding the development of in-house expertise and institutional
knowledge. The relatively large number of vacancies, the result of turnover and new
positions not yet filled, increases the work load for the current staff in headquarters and the
field and thwarts recruitment and retention efforts. A concerted effort is underway to develop
in-house expertise. The establishment of the Office of Detention Policy and Planning is a
critical first step.

Communication and Guidance to the Field
Written guidance to the field is limited. A series of operational memoranda are the basis for
policy direction. A number of these are modified in part by superseding memoranda, and
others are revised verbally. ICE has yet to formally publish policy and procedure or technical
manuals specific to detention. The field should have access to timely, clear and complete
written guidance about its critical functions—such as determining an alien’s bond amount,
eligibility for parole, or suitability for placement in an ATD program—so as to ensure
effective staff performance and case processing. Furthermore, training materials and job
performance expectations should be further developed.

ICE relies primarily on correctional detention standards designed for pre-trial felons for field
guidance. The national detention standards that the Immigration and Naturalization Service
(INS) introduced in 2000 with input from NGOs, which were then updated by ICE in 2008,
are based upon the American Correctional Association (ACA) jail detention standards for
pre-trial felons. These standards currently apply to all federal detainees, Immigration
Detention and Criminal Incarceration alike, carrying criminal incarceration policies and
practices into the arena of immigration detention. These standards impose more restrictions
and carry more costs than are necessary to effectively operate the facilities required for the
majority of ICE’s Immigration Detention population. Accordingly, ICE needs to develop
Immigration Detention standards consistent with the needs of its population.




                                                                                                   16
Observations about the Execution of Population Management Activities

Classification
ICE classifies detainees as low, moderate, or high custody. The primary basis for
classification is criminal history. The majority of the population is classified as low custody;
the minority is classified as high custody.

In general, the current system distinguishes between non-criminal aliens, non-violent
criminal aliens, and violent criminal aliens. In practice, however, non-criminal aliens and
non-violent criminal aliens are frequently housed together, as are non-violent criminal aliens
and violent criminal aliens. Moreover, these disparate groups are often managed similarly.
The present custody classification system needs to be refined to properly distinguish within
categories of crimes for degree of seriousness and to ascertain propensity for violence. ICE
should determine whether or not to maintain three custody levels or adopt two—lower and
higher custody. It should also align the supervision assumptions for each classification level
with the level of assessed risk, as well as provide written guidance and training for field
personnel.

ICE also needs a risk assessment instrument to implement a nationwide Alternatives to
Detention program, in addition to a medical care classification system with a pre-assessment
instrument. These two strategies are addressed later in this report.

Systems for Reporting
Comparable detention systems routinely rely on a number of basic reports, including a daily
count sheet of all detainees in custody by facility, a roster of the population assigned to ATD
supervision, a current list of all detention facilities with information about their operating and
emergency capacities, the numbers of beds that are vacant and off-line for repair, and per
diem pricing. Prior to bringing online the on-site detention managers, ICE needs to work
toward developing these reports and publishing a daily list of individuals in its custody, their
location, and those that are participating in ATD. ICE also needs to centralize and
consolidate its records of contracts, service agreements, renewals, and vendors’ performance.

Population Management Information
ICE maintains a system of records, referred to as Enforce, which is comprised of three main
modules: Enforce Alien Booking Module (EABM), Enforce Alien Removal Module (EARM),
and the Enforce Alien Detention Module (EADM).

EABM is used when an alien is encountered, otherwise known as an arrest or apprehension.
Government officials use it at ports of entry, along the border, and within the United States to
record an arrest, gather biographical and biometric data, and initiate processes and paperwork to
begin administrative removal or immigration court proceedings against the alien.

EARM is the case processing module used to record case actions and decisions some of which
are collected chronologically. It is also used to record dispositions of immigration court hearings
and other administrative decisions, and to track the removal of an alien or record court
terminations or grants of relief such as asylum.



                                                                                                     17
The EADM module tracks book-ins and book-outs from detention among and between facilities.
It also contains information on the facilities themselves, and needs to be expanded to include
fields to capture information about detainee misconduct, grievances, and medical care. A records
module specific to Alternatives to Detention is currently being added.

An anomaly of this system of records is that the majority of computer entry screens are at
centralized sites such as major facilities, field offices, and sub offices, and not at the places of
detention, particularly IGSA locations. This is especially significant to the EARM and EADM
data bases, as the recording of the book-ins and book-outs frequently occurs after the actual
events. Improvements to this system could better ensure the accuracy of the count as well as
timeliness.

Moving forward, ICE needs more data about its operations for planning and evaluation
purposes. The IGSAs and private prison contracts in place today have few reporting
requirements and DIHS collects some information about its on-site activities, but does not
maintain any information about IGSA on-site activities. Instead, ICE relies primarily upon
contract monitors and facility operators to report information about basic detention activities
and looks to the ATD vendors to provide information about community supervision
activities. ICE should explore ways to optimize its databases, and those of its sister agencies,
to enhance the volume of data as well as the timeliness and quality of its data entry. ICE
should also install additional terminals to enter data in real time. Data entry should be
routinely audited for accuracy at headquarters and in the field.


Population Management Recommendations

   ¾ The ideal system should create the capacity to detain and to supervise aliens consistent
     with assessed risk. This system should also afford opportunity to deliver programs and
     provide for the health and well-being of the population. The size of the system must be
     manageable; the design of the facilities must support the delivery of care as well as
     custody and control; and the requirements of special detainee populations as well as the
     population as a whole must be met. Facility locations and bed capacity should be aligned
     with arrest activity and opportunities to utilize ATD. The facilities should be placed
     nearby consulates, pro bono counsel, EOIR services, asylum offices, and 24-hour
     emergency medical care. The system should be linked by transportation. The oversight
     and management of the detention system must be supported by ICE by focusing on
     detention as a distinct discipline.

   ¾ ICE should develop and implement Immigration Detention standards and operating
     procedures that specifically reflect the legal requirements of the detained population.
     Immigration Detention should be implemented with a uniform policy, promulgated
     through standard procedure manuals and staff trainings. Any future ICE detention
     facilities should be designed and constructed consistent with these Immigration Detention
     standards and existing facilities should be staffed and operated to reflect these standards.
     Future requests for proposals and IGSA should incorporate operating assumptions that



                                                                                                       18
   are consistent with Immigration Detention standards. For optimal results, discussions
   leading to the development of Immigration Detention policy and its execution through the
   drafting of detention standards and operating procedures should reengage governmental
   and nongovernmental stakeholders and for-profit and non-profit providers. The
   discussions should focus on the underlying assumptions that inform operating decisions
   about movement, meal service, housing, dress, visitation, work, and worship, among
   other important daily activities. These operating assumptions should be incorporated as
   well in the facility design manual.

¾ There should be additional attention given to the efficiency and the effectiveness of
  existing and new systems of detention. ICE should improve efficiency by centralizing
  certain functions such as bed acquisition and utilization, regionalizing coordination and
  implementation, and decentralizing detention oversight. ICE should improve
  effectiveness by routinely collecting and analyzing key performance indicators over time.
  ICE should create capacity within the organization to assess and improve detention
  operations and activities without the assistance of the private sector. ICE should
  discontinue contracts and IGSAs when the facility’s performance is unsatisfactory.

¾ ICE should establish a system of data tracking and assessment to inform management
  decisions about detention policy. A five-year population forecast with expected rates of
  growth for violent aliens, other criminal and non-criminal aliens, females, families, and a
  corresponding bed plan should be prepared and updated annually. ICE should maintain a
  count sheet and a current roster of all aliens detained by ICE and their locations, both
  updated daily. The system should utilize validated custody and medical care instruments
  to individually assess aliens in detention and to collect information about the population
  as a whole to refine housing, staffing, medical care, and other program requirements. To
  maintain accurate detention records and to capture all cost incurred by the agency, ICE
  should enter all aliens into its data base immediately upon the transfer of custody to ICE.
  To maintain complete and accurate records, ICE should have access to secure terminals at
  facilities that detain aliens.

¾ ICE should conduct a comprehensive analysis of detention costs, as well as the projected
  costs of this report’s recommendations. This study should evaluate the budget impact of
  all of the following: renegotiating contracts to include less-restrictive detention strategies
  for non-criminal and non-violent populations, as well as other detention standards that
  reflect the nature of immigration detention; providing medical care and earlier medical
  assessments and classifications; and releasing aliens from detention on Alternatives to
  Detention programs. This budget analysis should be updated and renewed regularly.

¾ ICE should adopt informal and formal problem solving processes. This could include an
  office within ICE to receive and quickly respond to complaints and concerns about
  individual aliens and their detention and to develop processes to find and fix the
  underlying issues.




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ALTERNATIVES TO DETENTION

Observations about Alternatives to Detention

Today, ICE operates three ATD programs. Two ATD programs, Intensive Supervision
Appearance Program (ISAP) and Enhanced Supervision Reporting (ESR), are provided by
vendors on contract with ICE. The third ATD program, Electronic Monitoring (EM), is operated
by ICE, and about 250 ICE employees are assigned to the program. ISAP, which has a capacity
for 6,000 aliens daily, is the most restrictive and costly of the three strategies using telephonic
reporting, radio frequency, and global positioning tracking in addition to unannounced home
visits, curfew checks, and employment verification. ESR, which has a capacity for 7,000 aliens
daily, is less restrictive and less costly, featuring telephonic reporting, radio frequency, and
global positioning tracking and unannounced home visits by contract staff. EM, which has a
capacity for 5,000 aliens daily, is the least restrictive and costly, relying upon telephonic
reporting, radio frequency, and/or global positioning tracking.

Some observers have criticized what they see as overly restrictive conditions of supervision
imposed by ICE on aliens who are released to the community on an ATD program.

Aliens should be assigned conditions of supervision according to an assessment of the alien’s
flight risk and danger to the community. In practice, however, assignment to a program is
determined in part by residency. ISAP and ESR are available to aliens who live within a 50 to 85
mile radius of the 24 field offices. EM is offered to aliens who live in other locations to the
extent that funds are available.

In 2008, Congress directed ICE to develop a plan for the nationwide implementation of an ATD
program. ICE recently awarded a contract to provide an ATD program that consolidates all of the
supervision strategies into one program. When the plan is underway, it will replace current
routines with practices that increase participation and successful completions. In order to
implement a plan, ICE needs to develop a validated risk assessment instrument specifically
calibrated for the U.S. alien population. The tool should assess initial and ongoing suitability for
participation. As is the case with population management, ICE should ascertain each
participating alien’s need for supervision on the basis of factors such as the alien’s propensity for
violence, and approve a supervision strategy that fits the alien’s profile. The risk assessment
instrument can also be used to ascertain the program’s optimal pool of participants.


Recommendations about Alternatives to Detention

   ¾ ICE should develop a nationwide implementation plan for the ATD program plan this
     fall. The plan should include a risk-assessment instrument that will enable ICE to
     estimate the number of aliens that will be enrolled in a nationwide program and to
     determine whether additional funds are required for nationwide expansion. The plan
     should include publication of a technical manual and provision of additional, ongoing
     staff training. The design of the program should be based on a comprehensive review of
     existing innovative ATD programs and best practices. The average length of time an alien



                                                                                                  20
       spends in an ATD program should be monitored to ensure it is comparable to aliens who
       are detained, in order to maximize the number of successful completions and reduce
       overall spending. Finally, to further reduce absconding, fugitive apprehension strategies
       should be reviewed and revised. Employing an in-house subject matter expert can
       expedite implementation of the plan.

   ¾ In 2007 ICE modified its parole guidelines in response to a request by organizations
     advocating for asylum seekers who had been found to have a credible fear of persecution
     or torture. Secretary Napolitano has requested a review of the agency’s parole policy and
     the review is underway.

   ¾ It is likely that additional aliens who are statutorily eligible, but not otherwise qualified
     due to a lack of community ties, would qualify for ATD if not-for-profit and NGOs
     would sponsor them. ICE should seek community partners and pilot this effort.


DETENTION MANGEMENT

Observations about Detention Management

Care, Custody and Control
Detention Management speaks directly to the care, custody and control of the alien population.
In turn, care, custody, and control constitute the conditions of detention.

All but a few of the facilities that ICE uses to detain aliens were built as jails and prisons. A
number of them are located in fairly remote areas and are not near public transportation. In some
instances, ICE detainees are assigned to facilities where they are housed with pre-trial and
sentenced inmates. The facilities to which ICE detainees are assigned vary in age and
architecture. Quite a few do not have windows. A number consist of single and double celled
units and others are dormitories of varying size.

Movement is largely restricted and detainees spend the majority of time in their housing units. A
recreation area is often adjacent to the housing unit and meals are served in the dayroom in quite
a few locations, not in a separate dining hall. Access to recreation, religious services, the law
library, and visitation can be improved. Segregation cells are often used for purposes other than
discipline. For example, segregation cells are often used to detain special populations whose
unique medical, mental health, and protective custody requirements cannot be accommodated in
general population housing. Translation services should be more readily available in order to
minimize staff reliance on other detainees for interpretation.

The demeanor of the Immigration Detention population is distinct from the Criminal
Incarceration population. The majority of the population is motivated by the desire for
repatriation or relief, and exercise exceptional restraint. According to reports provided by
contract monitors and submitted by the field, relatively few detainees file grievances, fights are
infrequent, and assaults on staff are even rarer.




                                                                                                     21
Numerous changes could be made to improve the care and management of the detainee
population. For example, individual complaints regarding the provision of medical care should
be carefully considered and responded to in a prompt fashion, and the overall provision of
medical care should be systematically managed to ensure appropriate remedies are implemented
where necessary. When an alien is transferred to another facility, ICE should ensure seamless
transfer of communication to a new DO.

Detainee safety and security is a primary responsibility of ICE. It requires a well maintained
physical space and comprehensive infectious disease containment practices. To ensure safety and
security, ICE needs an improved system of record-keeping, with the creation of institutional
detainee files that are continuously updated. ICE must correctly assess custody requirements and
swiftly identify medical and mental health issues as they arise. The system must make better use
of sound practices such as welfare checks, key and tool control, non-invasive searches, a viable
suicide prevention program, and practices that comply with the Prisoner Rape Elimination Act.
New ICE detention standards need to distinguish which detention practices are applicable under
what circumstances. Benefits and restrictions should be related to the assessed level of risk.

Detainee health and well-being is equally important. Nutritional meals and fresh foods,
appropriate and clean clothes, adequate toiletries, access to outdoor recreation, a wellness
program, and contact with counsel and community are all critical. Postage, phone cards, and
other commissary items should be available.

Finally, a credible grievance process, sustained in an environment that is free from intimidation
and retaliation, is critical.

Recommendations on Detention Management

   ¾ At many locations, the DO is the government’s only representative. It is essential that a
     DO has contact with all of the aliens on his or her caseload as scheduled and that the
     contact includes a status report on the alien’s removal or petition for relief. When an alien
     is transferred to another facility, ICE should ensure seamless transfer of communication
     to a new DO. Further, the DO should receive training to be able to assess the general
     well-being or demeanor of persons on their caseload.

   ¾ ICE should require detention operators to incorporate direct supervision and unit
     management into their detention management. Direct supervision would place specially
     trained security officers in the housing units to improve communication and enhance
     observation. Unit management would assign the identification and resolution of
     problematic conditions of detention primarily to housing unit staff. Both detention
     management strategies promote timely problem-solving.

   ¾ ICE should develop specialized caseloads of aliens including those who are chronically,
     medically, or mentally ill or have been detained a significant length of time to improve
     case management and expedite removal, release or relief. Where aliens have had final
     orders of removal and are not likely to be released, discharge and reentry planning should
     be completed by caseworkers and carried out in cooperation with nearby NGOs.



                                                                                                22
   ¾ ICE needs to ensure that the detainee grievance and disciplinary processes afford 

     detainees full and fair consideration. ICE should be directly involved in grievance 

     appeals and disciplinary findings that result in a loss of privileges or liberties. 


   ¾ ICE should adopt the fewest number of custody classifications necessary to operate safe
     and secure detention facilities. ICE should manage the population proportionately to the
     risk they present.

   ¾ Detained aliens should have access to the housing unit dayroom, outdoor recreation,
     and to programs and support space in other parts of the detention facility consistent
     with their custody classification and comparable with other populations detained at
     that location.

   ¾ ICE should also consider, in consultation with its stakeholders, normalizing the living
     environment for low-custody aliens.

   ¾ ICE should affirm the conditions of detention that it seeks to provide for a Immigration
     Detention population and then assess each facility’s performance and physical condition
     to determine whether to continue to use the facility in its current capacity, modify its
     mission, or cancel the contract.


PROGRAMS MANAGEMENT

Observations about Programs Management

Every detention facility is required to provide four programs services in addition to medical care.
They are 1) Law Library and Other Activities affording Access to the Court; 2) Recreation; 3)
Family Contact including Visitation and Communication by Mail and Telephone; and 4)
Religious Activities and Observances. These requirements are not unique to ICE. Both jails and
prisons are required by statute and case law to offer these services, but ensuring compliance at
detention facilities presents an ongoing challenge.

Law Library and Other Activities affording Access to the Court include attorney and consulate
visits, phone calls and legal mail, the EOIR-funded legal orientation program (LOP), translation
services, and hearings before an immigration judge when provided by law. The libraries vary
appreciably in size and staff with many relying on detainee law clerks for their operation. Many
of the jails used by ICE have non-contact visiting booths only and no room specifically designed
for contact attorney visits. Attorneys report problems contacting their clients by mail and
accessing them in the facility for pre-hearing consultations. They also report that their clients are
transferred to locations prohibitively far away, and that they are not notified when their clients
are moved. A number of facilities can improve counsel meeting rooms, such as by installing
privacy shields which mute telephone conversations and protect the privacy of an attorney-client
phone call. Detainees’ access to consulates and pro bono counsel can be improved by ensuring
that phone numbers are readily provided to detainees and are accurate.




                                                                                                   23
Recreation encompasses indoor, as well as outdoor, recreation. Outdoor recreation is distinctly
different than outdoor exercise which is usually limited to a “run,” ordinarily without recreation
equipment. Indoor recreation may include a gym in addition to the housing unit dayroom. Aliens
assigned to protective custody and administrative and disciplinary segregation are often limited
to outdoor exercise.

Family visitation is often limited to noncontact visits of fairly short duration. With many
facilities a considerable distance away, some families are unable to afford a facility visit. Phone
calls are also expensive. Steps could be taken to improve a detainee’s ability to contact family
members, such as making phone cards available and enhancing the family visitation meeting
rooms.

Jails, prisons, and ICE detention facilities are all subject to the Religious Land Use
Institutionalized Persons Act (RLUIPA). RLUIPA affords institutionalized persons the
opportunity to practice sincerely held beliefs. Non-denominational religious services are not
always available. Proselytizing is infrequent but occurs. There are often fixed objects unique to a
particular faith on display. Religious diets and religious objects are not always provided. Finally,
religious dress and head coverings, and hair length and facial hair, are not always permitted
consistent with custody classification.


Recommendations for Programs Management

   ¾ The Law Library should be sufficient in size and appropriately staffed to afford aliens
     daily access. Legal reference materials should be current and complete. There should be
     dedicated space for contact legal visits and opportunity for pre-hearing consultations.
     Legal mail should be delivered promptly to the alien, or returned immediately to the
     attorney. Detainees who are represented by counsel should not be transferred outside the
     area unless there are exigent health or safety reasons, and when this occurs, the attorney
     should be notified promptly. Privacy shields to mute telephone conversations and protect
     the privacy of an attorney-client phone call should be installed on all of the phones that
     detainees use. The telephone numbers for legal resources and consulates should be kept
     current. Finally, the Legal Orientation Program (LOP) should be expanded to all
     detention facilities.

   ¾ Indoor and outdoor recreation should be available to the general and special populations
     consistent with risk and appropriate to each population. Access should be expanded to the
     greatest number of hours daily and no less than that afforded other populations.

   ¾ Family visitation should be improved with expanded hours, appropriate space, affordable
     phone calls, and accessible mail service.

   ¾ ICE should implement, at every facility, opportunities for aliens to practice their faith in a
     neutral environment where non-denominational religious services are available and
     proselytizing does not occur. Religious diets and religious objects and texts should also
     be provided. Finally, religious dress and head coverings, and the choice of hair length and



                                                                                                  24
        facial hair, should be permitted consistent with custody classification. Access to worship
        and study should be afforded.

    ¾ A subject matter expert (SME) should oversee each of the four programs, develop policy
      and procedure, provide technical assistance, modify each program to meet the
      population’s cultural and language requirements, and audit for compliance.


MEDICAL CARE

Observations about Medical Care

The delivery of detainee medical care is shared by the Division of Immigration Health Services
(DIHS)9, sheriffs departments, and private prison providers.

DIHS coordinates off-site medical care for 100 percent of the population and provides on-site
medical care to about 50 percent of the total population, which is spread out among 21 detention
facilities. The medical care services provided vary considerably by location, as does the staffing
in the specialty areas. DIHS on-site provider staff is comprised predominately of contract
employees, who face more relaxed professional credentialing procedures than regular employees.
DIHS also staffs four ICE holding/staging locations.

ICE does not have an electronic medical records system for all facilities or uniform paper
reporting requirements and little reliable medical care information is available about the
population as a whole. There is no medical classification system other than a limited use
coding of healthy and unhealthy, and there is no mental health classification system. There is
no policy on the maintenance, retention, and centralized storage of medical records; instead,
a new medical record is opened each time a detainee is transferred to another detention
facility. After the detainee is transferred from the facility the file remains on site. While a
medical summary should accompany detainees upon their transfer, it does not routinely
occur.

The cost to provide medical care should also be established and updated annually.

The assessment, treatment, and management of pandemic and contagious diseases is inconsistent
across DIHS-staffed and non-dedicated IGSA facilities. Improvements should be made to ensure
that all facilities are capable of managing large scale outbreaks.

The current mental health intake assessment is quite brief and does not lend itself to early
identification and intervention. This is limited primarily to an overview of the detainee
handbook. Routine assessments should be made of aliens who remain detained or who exhibit
symptoms of distress. Staffing varies at DIHS facilities and is frequently quite limited at IGSA
locations. The number of aliens identified as having DSM diagnoses and prescription practices


9
  DIHS, a unit within Public Health Services (PHS) at the U.S. Department of Health and Human Services (DHHS),
is detailed to ICE by means of a memorandum of understanding.


                                                                                                            25
differ appreciably. Few beds are available for in-house psychiatric care for the mentally ill.
Aliens with mental illness are often assigned to segregation, as are aliens on suicide watch.

Steps can be taken to ensure that detainees with other special needs, such as chronic medical
conditions, convalescent care, and infirmities associated with aging, have their needs met
effectively. For example, facilities should provide step down beds and more ADA accessible
facilities should be available to house detainees with special needs. Specialists to diagnose and
treat each of these populations, specialized case management, and prescription reviews are all
indicated.
A comprehensive review upon arrival at the detention facility and preventive clinical services
would help to identify aliens at risk and provide needed stabilization. Aliens with mental illness
would benefit from improved staffing, appropriate housing, access to step down services, and
specialized case management.

Within the last month, ODPP hired a medical care systems administrator and Assistant
Secretary Morton announced that ICE will recruit a Medical Director and establish a medical
care advisory group. ICE recently issued a policy on the notification of detainee deaths in
ICE custody.


Recommendations for Medical Care

   ¾ There should be one integrated medical care system. ICE should adopt a coordinated
     approach to assessing and managing medical care across the agency including a system
     of medical care records for all detainees. This would help establish the cost to provide
     medical care to inform future budget requests. ICE needs to consider whether IGSA
     facilities, each with its own medical care provider, can participate in a unified system.
     ICE may benefit from forming an office designated to assume accountability and
     authority for the integrated delivery of medical service system-wide.

   ¾ The ICE infection control program should feature a comprehensive TB control program;
     structure a surveillance system; mandate education for staff; and offer continuing medical
     education to medical care providers.

   ¾ ICE should develop and implement a system for a preliminary medical and mental health
     screening and the medical and mental health classification for detainees. The preliminary
     screening would be designed for use by lay personnel when the alien is transferred to the
     custody of ICE. It would be used to inform alien assignments to a detention facility
     consistent with medical need. The medical and mental health classification would be
     completed by appropriately credentialed medical care personnel at the detention facilities
     to which aliens are assigned and would not be delegated to contract employees. Aliens
     identified as having elevated medical and mental health requirements should be assigned
     to appropriately staffed and equipped detention facilities.




                                                                                                 26
SPECIAL POPULATIONS

Observations on Special Populations

Special Populations cut across Population Management, Detention Management, and Programs
Management to tailor each of these three components to meet the unique needs of families with
minor children, females, the ill and infirm, asylum seekers, and other vulnerable populations.

Families with minor children are assigned to family residential facilities (FRF), where the
conditions of detention are normalized to the extent possible. Parents oversee their children. A
parent of either sex may room with minor children up to the age of six. A parent may room with
minor children of the same sex up to the age of 18. The children attend school on-site and have
limited access to community resources. Currently ICE operates one FRF, the Berks FRF.

Detained women are impacted in part due to their relatively small number. They make up nine
percent of the detained population and are assigned to approximately 150 detention facilities
across the country where they are often one of very few Immigration Detention females. As a
result, they are not likely to have comparable or gender appropriate access. Many facilities
employ men primarily and assign female detainees to open bay housing where there is little
privacy.

As noted above, ICE assigns aliens to detention facilities prior to completing the medical
screening. Thus it relies on the facility provider to determine whether the alien has been
appropriately placed. As a result, the chronically ill, the medically ill, the mentally ill, the
elderly, and the handicapped are not always in facilities where the staffing, proximity to
emergency medical care, and physical space are most conducive to their conditions. When the
facility elects to keep and not transfer the detainee, the alien is often reassigned within the
facility to segregation for enhanced supervision, a location that is not conducive to recovery.

There are approximately 1,400 non-criminal asylum seekers detained daily. As is the case with
female detainees, asylum seekers are dispersed to a number of locations, some of which are an
appreciable distance from the services and resources that they need. Consolidating non-criminal
asylum seekers into one or several facilities close to systems of support should be considered.
Medical care and other programs services should be provided consistent with the identified needs
of these detainees.


Recommendations for Special Populations

   ¾ The female population should be consolidated in facilities close to population centers
     proximate to their arrest location and near pro bono counsel. The conditions of detention
     should be modified to meet their special requirements for safety and well-being. The T.
     Don Hutto facility, rededicated as an all female facility, now enables ICE to minimize its
     assignment of small numbers of females to a large number of IGSA facilities in remote
     locations. It also enables ICE to implement gender specific recommendations and assess




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       their effects before implementing gender specific recommendations as part of a national
       plan.

   ¾ Female staff should be assigned to supervise the female population or, male staff should
     be required to knock and announce prior to entering female detainee housing units and
     holding cells.

   ¾ NGOs and non-profit agencies should be invited to assist eligible individuals in special
     populations, as well as the general population, to establish community ties and develop
     viable release plans to qualify for placement in ATD programs, and then to maintain
     compliance with their conditions of ATD supervision.

   ¾ The utilization of segregation cells for medical isolation or observation should be 

     discontinued immediately. 



ACCOUNTABILITY

Observations on Accountability

Accountability is the keystone to detention reform. Accountability encompasses government
oversight, transparency, and a commitment to continuous improvement. ICE strives toward
increased accountability through the development of detention standards specific for immigration
detainees, the introduction of newly established on-site ICE detention experts, the development
of the ODO, and consideration of a detainee locator system.


Recommendations for Accountability

   ¾ ICE should review and revise the Performance Based National Detention Standards to
     reflect the requirements and other needs that are unique to the population of immigrant
     detainees. The new standards should be reassessed periodically.

   ¾ ICE should continue to establish additional on-site detention administrator positions to
     provide government oversight at IGSA locations, and assign a SME with the requisite
     education and experience to coordinate, train, and assess this endeavor. The identification
     of facilities to be included in this expansion should take into account the size of ICE
     population, operating difficulties, and proximity to other IGSA locations.

   ¾ ICE should continue to establish additional ODO teams to expand government oversight
     to IGSA locations. Each interdisciplinary team should conduct routine and random
     inspections and investigate for cause. The identification of facilities to be included in this
     expansion should consider the size of ICE population, operating difficulties, and
     proximity to other IGSA locations. ICE should also determine how many facilities each
     team will be assigned.




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¾ ICE should consider how to allocate and integrate the work performed by the on-site
  detention administrators and ODO teams with that of the existing contract monitors and
  the contractor performing annual evaluations in order to optimize coverage and maintain
  optimal conditions of detention at all locations. Private sector participation in oversight, a
  core governmental responsibility, should be reviewed and modified, particularly where
  there is duplication of effort. Ultimately, ICE should establish and maintain a presence at
  each facility in which its population is placed.

¾ ICE should formulate a plan to optimize the presence of other ICE staff, particularly
  deportation officers, who are currently assigned to detention facilities and then implement
  its plan.

¾ ICE should publish key performance indicators on the ICE website quarterly.

¾ ICE should create and maintain a current detainee locator system on the ICE website.




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Appendix

Facility Tours
 Atlantic City Detention Center
 Berks Family Residential Facility
 Buffalo Detention Facility
 Chicago Deport Center
 Chicago Staging Facility
 El Centro Service Processing Center
 Elizabeth Service Processing Center
 Eloy Detention Center
 Florence Service Processing Center
 Justice Prisoner and Alien Transportation System
 Maricopa County Jail
 McHenry County Jail
 Migrant Operations Center (GITMO)
 Mira Loma Detention Facility
 Northwest Detention Center
 Otay Detention Facility
 Port Isabel Service Processing Center
 San Diego Staging (B-18)
 San Pedro Service Processing Center
 South Louisiana Detention Center
 Springfield MO BOP Medical Facility
 Stewart Detention Center
 T. Don Hutto Family Residential Facility 

 Varick Street Detention Center 

 Willacy County Detention Center 





                                                    30
NGO and Other Stakeholders
 Adult Faith Formation for Catholic Social Teaching and Family Life, Seattle Archdiocese
 American Bar Association, Commission on Immigration (ABA)
 American Civil Liberties Union (ACLU)
 American Corrections Association (ACA)
 American Gateways
 American Immigration Lawyers Association (AILA)
 American of State Correctional Administration (ASCA)
 American-Arab Anti Discrimination Committee
 Amnesty International USA (AIUSA)
 Anti-Defamation League (ADL)
 Arab American Institute
 Arab Community Center for Economic and Social Services (Michigan)
 Asian American Justice Center
 Asylum Law
 Breakthrough
 Bill of Rights Defense Committee (Massachusetts)
 Brooklyn Law School
 Border Research, Southwest Institute for Research on Women, Bacon Immigration Law & Policy
 Program
 Breakthrough (New York)
 Capital Area Immigrants’ Rights
 Carnegie Corporation of New York
 Cardozo University School of Law
 Catholic Legal Immigration Network (CLINIC)
 Center for American Progress
 Center for National Security Studies
 Central American Legal Assistance
 Chicago Bar Foundation (CBF)
 Citizenship Counts
 City Bar Justice Center
 Civil Rights Bureau NYS Attorney General's Office
 Clinical Associate Professor of Law
 Coalition for Humane Immigrant Rights of Los Angeles
 Columbia University School of Law
 Defending Immigrants (Seattle)
 Detention and Asylum Program, Women’s Refugee Commission
 Detention Watch Network
 Faith & Action for Strength Together (FAST)
 Florence Immigrant and Refugee Rights Project
 Florida Immigrant Advocacy Center (FIAC)


                                                                                       31
Four Freedoms Fund
Hebrew Immigrant Aid Society (HIAS)
Highland Park Reform Church
Human Rights First (HRF)
Human Rights Watch (HRW)
Illinois Coalition for Immigrant and Refugee Rights
Immigrant Defense Project
Immigration Advocates Network
Immigration Clinic (University of Texas School of Law)
Immigration Equality
Immigration Project of the Legal Assistance Foundation of Metropolitan Chicago (LAF)
Inter-American Commission on Human Rights
James E. Rogers College of Law, University of Arizona
Justice Sector Reform, Human Rights, Peace and Social Justice Program
Kids in Need of Defense (KIND)
Leadership Conference on Civil Rights & the Leadership Conference on Civil Rights Education Fund
Legal Aid of Western Missouri
Legal Aid Society, Immigration Law Unit
Legal Momentum Immigrant Women Program
Lutheran Immigrant and Refugee Services (LIRS)
Migration Policy Institute
Muslim Public Affairs Council
National Asian Pacific American Women’s Forum
National Coalition for Immigrant Women’s Rights
National Council of La Raza
National Immigrant Justice Center (NIJC)
National Immigrant Project of the National Lawyers Guild (Family Petitioner)
National Immigration Forum
National Immigration Law Center
National Latina Institute for Reproductive Health
New Jersey Immigration Policy Network
New Orleans Workers’ Center for Racial Justice Counsel
New York County District Attorney's Office
New York Immigration Coalition
New York University/Bellevue Hospital Center for Survivors of Torture
New York University School of Law
Northwest Immigrant Rights Project
One America, Seattle
One America, Washington
New Orleans Workers’ Center for Racial Justice
Open Society Policy Center


                                                                                        32

Organization of American States
Penn Law University of Pennsylvania
Penn State University Dickinson School of Law
Pew Hispanic Center
ProBAR
Probono
Rights Working Group
Seattle Archdiocese
Seattle University School of Law
Second Circuit Court of Appeals
South Asian Americans Leading Together (Maryland)
Southwest Institute for Research on Women, University of Arizona
Special Opportunities Fund at Carnegie Corp of New York
Tennessee Immigrant and Refugee Rights Coalition
Texas Rio Grande Legal Aide
The Ford Foundation
The Moss Group, Inc.
Unbound Philanthropy
United Nations High Commissioner for Refugees
United States Conference of Catholic Bishops (USCCB)
United States Commission on International Religious Freedom (USCIRF)
United States Democracy
United States Justice Fund at the Open Society Institute
University of Texas School of Law
University of Washington School of Law Immigration Law Clinic
Vera Institute of Justice
Volunteer Advocates for Immigrant Justice
Washington Defender Association's Immigration Project
Women’s Refugee Commission
Yale University School of Law




                                                                       33
Congressional Contacts and Other Elective Officials and Staff
Congressional Asian Pacific American Caucus
Congressional Hispanic Caucus
Congressional Progressive Caucus
Health, Education, Labor and Pensions (HELP) Committee
House Democratic Caucus State of Washington
House Homeland Security Committee
House Judiciary Committee
House Majority Whip State of Washington
House of Representatives Committee on the Judiciary
House Subcommittee on Immigration, Citizenship, Refugees, Border Security, and International Law
Membership
House of Representative, State of Washington delegation
Permanent Representative of the United States Mission
Representative Carter
Representative Robles-Allard
Senate Drug Caucus
Senate Homeland Security and Governmental Affairs Committee
Senate Judiciary Committee
Senate Subcommittee on Immigration, Citizenship, Refugees, Border Security, and International Law
Membership
Senator Feinstein staff
State of Washington Governor
State of Washington Governor’s Office of Executive Policy
State of Washington House of Representatives delegation
Subcommittee on Homeland Security Committee on Appropriations




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                                         Disclaimer

This document reflects the opinions and observations of the Special Advisor on ICE Detention
and Removal. This document is not intended to, does not, and may not be relied upon to create
any rights, substantive or procedural, enforceable at law by any party in any matter civil or
criminal. The release of this document in no way limits the otherwise lawful enforcement or
litigative prerogatives of DHS or ICE.



                                      About the Author


Dora Schriro is one of the foremost experts on correctional policies in the country, and served
first as Secretary Janet Napolitano’s Special Advisor on ICE Detention & Removal, then as
Director of the ICE Office of Detention Policy and Planning. She has received prestigious
awards from both Harvard University and the National Governors Association for her immensely
successful recidivism reduction policies as the Director of the Arizona Department of
Corrections for six years. She also served as the Director of the Missouri Department of
Corrections for eight years.




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