Bryan Quattrone by paz16308

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remedy-functional-and-design-specification pdf

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									                                      Bryan Quattrone
1279 Tamara Drive                                                          Phone: (850) 478-9419
Pensacola, FL 32504                                                        bryan@bjquattrone.net

SUMMARY OF QUALIFICATIONS
Software developer specializing in design and analysis with extensive experience in full life-cycle
software design including requirements definitions, system design, interface implementation,
testing, and maintenance. Experience includes over 10 years troubleshooting and resolving
computer hardware/software problems for diverse clients. Knowledgeable in information assurance
policies and procedures. Prior military experience in tactical aircraft maintenance, operations and
quality assurance, education and training management, and logistics support. Ten years experience
working on government contracts including aerospace and government accounting. Security
Clearance: NACI Travel: Willing to travel and will relocate.

COMPUTER SKILLS
• Hardware: Dell, HP, Compaq, and Sun servers, UNISYS mainframes, Intel and Apple computers.
Peripherals including monitors, drives, memory, networking (wireless and direct connect), add-on
cards, printers, scanners, digital cameras, and audio and visual equipment.
• Software: MS Office, MS Project, MS Visio, FoxPro, Adobe Acrobat Pro, Adobe Photoshop,
Oracle, Toad, Eclipse, MySQL, SQL Plus, COGNOS, Test Director, Remedy Action Request
System, Lotus Notes, Dreamweaver, Authorware, FTP, antivirus and security software.
• Programming Languages: HTML, XML, JavaScript, PHP, ASP, Cold Fusion, PERL, and SQL.
• Operating Systems: UNIX, Linux, Unisys, all Windows OS (3.1 thru Vista), Mac 0S, DOS.

PROFESSIONAL EXPERIENCE
General Dynamics Information Technology
March 2008 - Present
Software Developer
• Lead software developer working to support the Defense Cash Accountability System (DCAS)
for the Defense Finance and Accounting Service (DFAS). DCAS is a standard system designed to
improve the accuracy and timely processing of transactions for DoD Reports Navy, Marine Corps,
Air Force, and Army collection and disbursement data to the Department of Treasury, as well as
expenditure data to an accounting system within DFAS. Work in partnership with team members
to maintain Capability Maturity Model Integration (CMMI) processes and procedures.
• Assist with developing functional requirements and system modifications, performing system
analysis, developing technical design specifications, performing system programming, conducting
initial unit testing, and updating system documentation. Assist with managing and deploying
software releases using Eclipse software. Perform software peer reviews and comprehensive unit
testing.
• Provided functional support in the implementation of the Standard Financial Information
Structure (SFIS) within DCAS. This included working with the General Fund Enterprise Business
System (GFEBS), DAI, Navy Enterprise Resource Planning (ERP), and Defense Integrated
Military Human Resources System (DIMHRS) interface data to convert to the SFIS format and
established system interfaces.
• Create and modify Oracle tables, packages, procedures, functions, triggers, tables, views,


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constraints, SQL queries, UNIX scripts, and system-generated reports using Toad for Oracle.
• Highly knowledgeable in all levels of software testing. Assist in developing test plans, test
scripts, test scenarios, replicating production environment, and performing system testing.
• Provide second level support to internal help desk to resolve user concerns and system conflicts
using BMC Remedy Action Request System software. Provide training to users. Excellent
communicator delivering highly complex technical information using terms and concepts that end
users can readily grasp.

CACI, Fairfax, VA
June 2007 – March 2008
Programmer Analyst 2
• Lead Programmer Analyst: Assisted with developing functional requirements for new
functionality and system modifications, provided technical design, performed system
programming, completed initial unit testing, and updated system documentation. As alternate
programmer analyst, performed software peer reviews and comprehensive unit testing, and updated
documentation.
• Created and modified tables, views, stored procedures, triggers, and functions in Microsoft
Server 2005. Created and modified system-generated reports using Dreamweaver software.
• Developed test plans, test scripts, and scenarios to test software changes and modifications, and
replicated production situations. Researched, prepared and edited technical documents for
publication, including user manuals and training materials. Provided training to users.
• Provided Tier One technical support to resolve user concerns and system conflicts.

DANSOURCES TECHNICAL SERVICES, Rockville, MD
July 1999 – June 2007
Software Engineer
• Develops detailed system functional analysis for various government accounting systems
including, DWAS, DIFMS, and FAMIS.
• Analyzed requirements and developed specifications for new functionality or system
modifications to include screen designs, tables, forms, and reports. Designed and modified Oracle
tables, SQL queries, and system interfaces between various DOD agencies.
• Worked with Defense Information Services Agency (DISA) in the transmission of data (non-
secure, secure, and VPN) between Defense Enterprise Computing Centers (DECC).
• As a software quality assurance analyst/software tester, developed test plans, test scripts, and
scenarios to test software changes and modifications, and replicated production situations.
• Researched, prepared and edited technical documents for publication, including users manuals,
training materials, installation guides, proposals, and reports. Maintained the system web site.
• Provided help desk support using BMC Remedy Action Request System software. Provided
training for multiple clients, including Asia and Europe. Excellent communicator.
• Organized customer conferences and Working Integrated Process Team meetings.

TESCO INC., Pensacola, FL
February 1999 – July 1999
Software Analyst/IT Consultant
• Software Quality Assurance Analyst/Software Tester: Developed test plans, test scripts, and
scenarios to test software changes and modifications, and replicated production situations.
• Researched, prepared and edited technical documents for publication, including users manuals,
training materials, installation guides, proposals, and reports.
• Created e-learning software applications for the Department of the Navy using Macromedia
Authorware and Adobe Photoshop.

DARTON COLLEGE, Albany, GA
August 1998 – February 1999
Distance Learning Director/IT Manager
• Managed all distance learning courses, satellite, television, web, computer-based, and paper-
based courseware. Provided faculty technical expertise to design courses and programs, offer
technical support once courses are offered online, and troubleshoot/resolve student and faculty
problems. Developed and taught lessons in information technology, internet, email, Microsoft
Office, and Paint Shop Pro to faculty and local teachers. Managed and maintained servers and
computers, PC and Apple, for several computer labs for faculty and students.

U.S. AIR FORCE
October 1977 – December 1998
Aircraft Mechanic/Education and Training Manager
• Master mechanic on tactical aircraft: A-7, T-37, T-38, A-10, F-16. Performed duties as crew
chief, flight-line supervisor, shift supervisor, aircraft quality assurance, safety officer, aircraft
systems instructor, and aircraft battle damage team member.
• Education and Training Manager. Training manager and instructor for transportation squadron,
education counselor, NCOIC of the Hurlburt Field education office, course test administrator, and
distance-learning manager for all base distance-learning courses.

EDUCATION
M.ED, University of West Florida, 1997
• Emphasis in instructional technology/curriculum
B.S. Workforce Education and Training Development, Southern Illinois University, 1995
• Emphasis in instructional technology/curriculum development.

COURSES AND SEMINARS
• UNIX, Database Planning and Design, Oracle 9i, Certified Internet Webmaster, Introduction to
CMMI, Financial Management, Budgeting, U.S. Standard General Ledger, MS Project Web
• Safety, Protection, Infrastructure and Recovery Integration Team (SPIRIT) Training
• Earned Value Management
• Total Quality Management

AFFILIATIONS
• Carnegie Mellon Software Engineering Institute (SEI)
• JavaScript Source
• Toastmasters




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