Maintenance Superintendent Resume Sample by mplett


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									                                     JESSE KENDALL
     123 Elm Street ▪ Miami, FL 33183 ▪ Home: 305.555.5555 ▪ Cell: 305.444.4444 ▪

             ▪ Exceptional Background in Project, Program, and Operations Management ▪

Management professional with more than 20 years of diversified experience in the development, growth, and
leadership of personnel. Expert in analyzing existing operations and implementing effective systems, strategies,
and processes to improve organizational performance. Outstanding communications skills that ensure
subordinates have a firm understanding of the task requirements to successfully achieve and exceed objectives.
Proficient with all Microsoft Office products.

US Air Force, 757 Aircraft Maintenance Squadron, Creech AFB, NV                                 20xx to Present
MAINTENANCE SUPERINTENDENT: Lead USAF’s only joint MQ-1 maintenance operation, supervising 366
personnel in nine specialties, including 22 Royal Air Force technicians supporting 47 Remotely Piloted Aircraft
(RPA), 12 Ground Control Stations (GCS) and seven satellite communication systems. Direct $245 million in
resources and manage $1.7 million annual budget. Analyze management reports, identify deficiencies, and
implement corrective actions. Oversee mobility, training, and self-inspection programs and ensure readiness of
personnel and equipment to deploy worldwide. Produce 1,550 sorties/20,000 flying hours annually for three
flying units.

Organizational Improvement:
▪ Increased 12 hour fix rate completion by 88%; reviewed and eliminated faulty debriefing processes.
▪ Attained 92% Quality Assurance pass rate, exceeding command standard by 7%.
▪ Directed $150 million AFB expansion and the first 60,000 sq ft hangar; on time delivery expected in 2006.
▪ Achieved 100% scheduling effectiveness rate, directing the completion of over 100 scheduled maintenance
   actions within a month.

Leadership Excellence:
▪ Led unit personnel to win three 57 Fighter Wings, one command-level, and one Air Force-level award.
▪ Played key role in squadron winning the 2005 USAF Maintenance Effectiveness Award.
▪ Delivered non-stop training; graduated 30 pilots/30 sensor operators and resolved critical combat shortage.
▪ Expertly integrated 22 Royal Air Force personnel into the unit; melding diverse group into one cohesive,
   combat proven team.

US Air Force, Osan Air Base, Republic of South Korea                                                  20xx to 20xx
SUPERINTENDENT, MAINTENANCE OPERATIONS CENTER: Oversaw all aspects of the 51 Fighter Wing
Maintenance Operations Center (MOC). Supervised 18 personnel who managed, coordinated, and monitored
aircraft maintenance activities for over 4,000 individuals supporting 70 aircraft, ensuring maintenance resources
were properly applied for mission support. Maintained support equipment valued at $2.5 billion as a member of
the Chief of Maintenance Team. Managed coordination efforts with affected unit activities when changes in
priorities, plans, and schedules occurred. Led development of emergency action/procedural checklists.
Performance Excellence:
▪ Ensured no sorties were lost to maintenance during the entire deployment through careful planning/flexibility.
▪ Created detailed continuity guide for annual runway closure, saving future time and resources.
▪ Consolidated all MOC reports into electronic versions, reducing number of paper reports generated by 70%.
▪ Revamped manning procedures to receive inbound personnel direct to MOC, eliminating duplicate processing.
▪ Established an effective safety plan that included orientation, briefings, and spot inspections.
▪ Selected as the 51st Fighter Wing Senior NCO of the Quarter in 1997.

                                     EDUCATION & TRAINING

                       Bachelor of Science – Management and Human Resources ▪ 20xx
                           GPA: 3.85 ▪ Magna Cum Laude ▪ XYZ University, Miami, FL
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an
advertised position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to
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poorly written cover letters. Avoid this fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that
individual. The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs.,
and do not address your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your
contact’s gender, address them by their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing
mistake. If you don’t know the name of the hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s
clear, to the point, and gender neutral.

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other
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any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For
example, instead of writing “My background is in finance management, making me well-suited for your
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Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a
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company for public recognitions or recent accomplishments. The employer will surely take notice of your active
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to
focus on what you will bring to the company and how you will help them improve their profitability. Too much use
of the word “I” will also make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often
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the bullet point statements unique and fresh. Do not copy and paste the exact same phrases from the resume
as it will make you look lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview
and provide contact information. This is also the ideal place to mention your salary requirements (if the employer
insists on it), or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way
to ensure the resume was successfully received, and it creates an opportunity to establish a dialog. However,
do not mention this in your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition.
Remember that the goal is to market yourself – not to compose a dull biography.

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