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Customer service job description

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					http://www.humanresources.Customer servicevinet.com
CUSTOMER SERVICE management and career development




Customer service job descriptions

I/ Job description types of Customer service department


It include job description of positions as follows:

• CS associate
• CS executive
• CS supervisor
• CS specialist
• CS consultant
• CS director
• CS manager
• CS assistant
• CS officer
• CS coordinator
• CS rep


II/ Basic functions of Customer service manager


• Letting customers track accounts or order status.
• Allowing customers to customize and order online.
• Answering customer inquires.
• Providing technical and other information.




Source: http://www.humanresources.hrvinet.com
Free all samples of job descriptions, KPIs, interview questions, procedures and forms for
Customer service positions.

				
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