Washburn University’s Faculty-led Study Abroad

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					   Development Guide & Application
For a Faculty-Led Study Abroad Program




            Office of International Services
        University of Arkansas at Little Rock
    2810 S. University Ave. Little Rock, AR 72204
        Tel: 501-569-3376 Fax: 501-683-7567
            www.ualr.edu/programsabroad
                               Table of Contents
Introduction___________________________________________________________________ 3
Planning Overview______________________________________________________________ 4
Suggested Timeline_____________________________________________________________ 6
Informational Meetings Structure__________________________________________________ 9
Program Development Checklist___________________________________________________ 10

  Forms and Templates
     Proposal Endorsement Form_________________________________________________    12
     Proposal Form____________________________________________________________     13
     Example Student Application________________________________________________   15
     Sample Parent Letter_______________________________________________________   29
     Final Budget_____________________________________________________________     30
     Program Report___________________________________________________________     32
     Student Questionnaire______________________________________________________   33
     Post-Program Meeting Agenda_______________________________________________    36




                                                                                        2
How to Start?

       The following guidelines will help you create a study abroad program that works best for you
   and for UALR students. If you have any questions about the information below, please contact
   Heather Binder (hxbinder@ualr.edu) in the Office of International Services (OIS) at
   (501) 683-7566. When designing your program and its itinerary, please keep in mind that UALR
   Study Abroad Programs are academic, and that you need to allow for enough "class" /
   "discussion" time in your schedule. Discuss your plans early with OIS, your colleagues and
   prospective students. Also take the time to review travel brochures and other materials from your
   host country and university. Search other universities’ websites for their international
   opportunities, and review their programs abroad. Also, please remember to secure approval from
   your department chair, college dean and your host institution. OIS can assist you in developing
   your proposal and budget, as well as supply you with the specific information you need to make
   your final choice of itinerary and time.


A Quick Overview: the Faculty-led Study Abroad process consists of four main phases:

    1. Approval Process
         a. Consult early with the Programs Abroad Coordinator in the development of your
            proposal.
         b. Submit a completed proposal to OIS for review by the Programs Abroad Committee
            ten months in advance of your program starting date.

    2. Post – Approval
          a. Advertising your program
          b. Recruiting participants.
          c. Pre-departure meetings with participants

    3. Departure and Program

    4. Reentry (after you return to UALR)
         a. student evaluations returned to OIS
         b. Program assessment with Program Abroad Coordinator within one month of the
             program’s conclusion.




                                                                                                   3
                                  Planning Your Program

Step 1: Identify your needs and those of your students
      Who will your travelers be? May non-student community members participate?
      Is there a minimum GPA requirement? Are there prerequisite courses?
      Is proficiency in another language required?
      How will your tour be tied to your academic curriculum? How many credits will be offered?
      Will any of your students need any special arrangements?
      Is there a time of the year in which your students are more available for traveling?
      What countries do you plan to visit?
      Describe the sightseeing and excursions you are planning that will complement the academic
       program.

Step 2: Decide on...
    Your departure and arrival gateways
    Approximate dates
    What support services are available abroad? Will there be a US faculty director on-site? If
     not, is there an office or personnel overseas who will address students’ logistical, academic,
     personal, medical and emergency concerns?

Step 3: Financial Information and Developing a Budget:
       Most program costs typically include:
                      Airfare from Little Rock Airport.
                      Ground transportation in the destination country
                      International Medical Insurance
                      Lodging and some meals
                      Entrance fees for museums, plays, and other planned activities
                      UALR tuition and fees*.

*The student’s financial aid may be applied to cover Study Abroad in many situations depending on
the travel time. Check with Financial Aid Office.

       Program costs typically do not include:
                      Personal expenses and travel
                      Passport and visa fees**.
                      International student ID card (ISIC)***.

**Students can obtain an application form online at http:trave.state.gov/passport/.

***The ISIC card will get your students discounts on travel, hostels, museums, concerts and plays. It
also provides travel and baggage insurance, as well as some basic medical and emergency evacuation
insurance if the student gets ill and need to come home. You can pick up a pamphlet with more
information from the Office of International Services. To apply, the student needs proof of full-time
student status (UALR student ID), a fee ($30), and a current passport-sized photo. For more
information about the ISIC card, visit the following website: www.myisic.com


                                                                                                      4
Step 4: Developing a Payment schedule for Your Participants

Establishing a rigorous payment schedule based on installments facilitates planning for the travel
logistics, and helps students meet payment deadlines. When designing a brochure, follow the pay
schedule guidelines given below.

  * If airfare is included, first payment should be sufficient to cover airfare
  * Approximately 2 months before departure: half of remaining balance
  * One month before departure, balance is due—emphasize the policy is ―no pay, no go‖.

       Methods of Payment
                     Cash, major credit cards (Visa or Master Card)
                     Checks - Payable to UALR Office of International Services: Programs Abroad




                                                                                                     5
 Recommended Timeline for Program Development

12 Months before departure—The Approval Process
    Faculty assesses the need for and viability of the desired program (through completing the
    Program Development Checklist as well as exploring student interest in enrollment.
    Meet early with Programs Abroad Coordinator to discuss program idea
    Create outline and academic structure for proposed course
    Faculty works with academic department(s) to create the proposed course or determine which
    existing course to use, and work out transfer logistics.
    Collaborate with Programs Abroad Coordinator to develop a draft Program Proposal and a
    preliminary budget
    Secure approval of department chair and college dean indicating a commitment of staff and
    finances.
    Programs Abroad Coordinator meet with the Financial Aid Office to determine financial aid
    status for the program


10 Months before departure—Program Development
    Final proposal and preliminary budget are reviewed by the sponsoring department chair and
    college dean.
    Program Proposal form and preliminary budget formally submitted to the Programs Abroad
    Committee for approval.

9 Months before departure
    Faculty leader revises itinerary, dates and agrees on enrollment deadlines with Programs Abroad
    Coordinator.
    Collaborates with Programs Abroad Coordinator to create a brochure, flyer, application form,
    and design of a webpage for Programs Abroad website.
    Faculty leader meets with Programs Abroad Coordinator to discuss and develop marketing
    strategies and approval of promotional brochure.
    Faculty leader and Programs Abroad Coordinator develop a preliminary budget and agree on
    program price and payment schedule.
    Sign contracts with the tour operator or travel agency if appropriate.

 8 Months before departure
    Faculty leader and Programs Abroad Coordinator distribute brochures, write press releases, post
    flyers, post webpage, and distribute applications.
    Faculty leader and Program Abroad Coordinator visit classes to advertise program.
    Hold first Informational Meeting with prospective applicants (see ―Informational Meeting 1‖,
    below).
    Budget reviewed with Programs Abroad Coordinator.




                                                                                                  6
6 Months before departure
    Promotion continues in collaboration with Programs Abroad Coordinator.
    Faculty Leader holds second informational meeting with prospective applicants (see
    ―Informational Meeting 2‖, below).
    Students submit applications to Office of International Services.
    Student selection (at department’s request, Programs Abroad Coordinator can assist with
    student interviews).
    Programs Abroad Coordinator advises students on passports, immunizations, and other
    preparations.

4 Months before departure
    Faculty leader and Programs Abroad Coordinator review and discuss final budget, based on
    participant numbers.
    Faculty leader and Programs Abroad Coordinator attempt to finalize travel arrangements.
    Payment: 1st payment made by applicants.

3 Months before departure
    Faculty leader and Programs Abroad Coordinator hold meetings with applicants. Discuss
    itinerary, activities, academic requirements, passport/visa and medical insurance, program cost,
    and payment schedule.
    Faculty leader and Programs Abroad Coordinator decide whether program will go based on
    number of participants and final budget
    Programs Abroad Coordinator submits Program Expense Forms to Financial Aid (for
    participants using financial aid).
    If any academic components of the program are provided by a foreign institution, students
    should meet with their Academic Advisor to fill out a ―Special Exception/Approval Request
    Form‖ to ensure proper transfer of credit upon return.

2 Months before departure
    Second payment made by applicants.
    All applicants must purchase an International Student Identity Card (available for purchase
    online at www.myisic.com, or at the Office of International Services)
    Schedule a pre-department meeting* with your participants in collaboration with the Program
    Abroad Coordinator to discuss:

       Living arrangements, clothing, packing tips, medications, academic supplies (if necessary).
       Cultural differences, safety issues, conduct while abroad and any relevant issues. Verify that
           each student has a passport, med. evacuation insurance, health insurance, an International
           Student I.D. card (ISIC), if necessary, and a credit/debit card and has completed a Study
           Abroad Credit Transfer form.
       Give students copies of the itinerary and travel information (if you already have your flight
           itinerary). Go over all the information and make sure it is understood by everyone.
       Establish a tentative time for meeting at the airport if the group travels together.
       If participants have made their own travel arrangements, set up a meeting time and place
           abroad.
       Remind students of date to make final payment and university policy of ―no pay, no go.‖

*See sample "Pre-Departure" Meeting.


                                                                                                       7
1 Month before departure
   Balance payment due. No pay, no go.
   Confirm all program arrangements, reservations, and flight and arrival times.

During Program
   Programs Abroad Coordinator remains in contact with faculty director to assist with problems
   or crisis management
   Faculty leader emails weekly updates of any issues or problems to Programs Abroad
   Coordinator.
   Any emergency situations (hospitalization, accidents, theft, assault, etc.) should be reported
   immediately to the Programs Abroad Coordinator by phone. Be prepared to furnish OIS with
   all pertinent details.

Immediately before return from program
   Faculty leader collects completed Student Evaluations of program

Within 1 Month of return from program
   Programs Abroad Coordinator conducts a re-entry orientation with students
   Faculty leader submits Program Report to Office of International Services
   Faculty leader and Programs Abroad Coordinator hold a meeting to review the program (see
   ―Meeting Agenda for Faculty-led Program Evaluation‖)
   Programs Abroad Coordinator advises returning students, gives students opportunities to work
   with Office of International Services as peer advisors or in the recruitment process




                                                                                                    8
Suggestions for Informational Meeting #1
(About 8 months before program)

  * Invite potential travelers. (E-mail all Honors students and use other Listservs)
  * Go over any questions that students might have.
  * Describe the itinerary, the curriculum, the cost (what it includes and does not include.) At
        this point you might still not have the exact program cost or a definite itinerary. Give a
        bracket for the program cost and as specific as an itinerary as you can.
  * Give students copies of the itinerary, program cost and payment deadlines (even if tentative)
        and a description of curriculum goals.
  * Organize a power point slide / photo / movie show. If yourself or a colleague has already
         taken a group to the country of your destination, show any relevant material.
  * If you do not have movies / photos / slides, you can also pass around travel brochures
        obtained by foreign governments tourist offices.
  * Present a brief overview of the country, its culture, its people, its history, its climate, etc...
  * All tour leaders should be present. Visual contact is very important.
  * Hand out Study Abroad Application and brochure.

Suggestions for Informational Meeting #2
(About 6 months before program)
It might be a very good idea to schedule a second informational meeting, especially if enrollment is
sluggish. Students might just need to be reminded of the existence of your program.


Some suggestions for the meeting:

  * Contact all students present at the first meeting.
  * Repeat the 1st informational meeting procedures. By this time, you should be able to be
      more specific about the program cost and itinerary.




                                                                                                         9
                                            Checklist
I. Rationale
    A. What is the rationale for the program – what academic need does it fill?
    B. What will students gain from the program (Are there measurable outcomes)?
    C. How will the program complement current departmental offerings?
    D. Will the program compete with other UALR offerings?

II. Clientele
    A. Who are the intended clientele for this program?
    B. Is there identifiable student interest in the program?
    C. If not, can you create a demand for the course offered in the program?
    D. Are there pre-requisites that will limit student access?
    E. Is language proficiency required? If yes, will this limit student access?
    F. Can you recruit the minimum number of students needed for a program?
    G. What is the estimated enrollment in the program?
    H. Is there sufficient lead-time to develop and recruit for the program [generally 1year]?
    I. Can students with health / dietary concerns participate easily?
    J. What plans are there for publicizing the program and recruiting students?

III. Sponsorship
Have you discussed the proposal with your Chair and colleagues?
What plan is there for collaborating with other departmental members, other departments, other
colleges?
Who will serve as initial Program Director?
Which department(s) or college(s) will sponsor / support the program?

IV. Location
What country and city will be the best location, and why?
Will students need a visa to enter the country?
What academic institution abroad may serve as host or partner?
Please supply on-site contact information for faculty and Office of International Services.
What are the proposed program facilities? (Describe)
Additional considerations [e.g. program related travel, local economy, and safety]?

V. Academic Components
Has the sponsoring department approved academic credit for the program/courses?
Will the program offer undergrad, grad credit, or both?
Will the program offer students UALR credit in an existing course?
If not, will you develop a new course or use a general topics course?
What course or courses will be taught? [Supply syllabi]
List courses offered at host institution which will be included in the program
List equivalent UALR courses for which credit will be assigned
Submit syllabi for all courses along with proposal
What textbooks will be used? Can they be obtained overseas or only here?
Will the courses fulfill UALR core requirements?
Will the courses fulfill UALR major requirements?


                                                                                                 10
Will the program have pre- and/or post- session(s) on UALR campus? How many?
Will UALR faculty teach the course(s)?
Will host country faculty or other US faculty teach all or some of the courses?
List names of all teaching faculty and supply CV's
Will courses be taught in English or in another language [specify language]?
List the number of contact hours for each course to be taught.
How will student performance be assessed?

VI Academic Support Services at Host University
What academic support services are available and where?
E-mail facility?
Computer lab?
Language lab [where appropriate]?
Library?
Will there be a charge for any of these services?

VII Related Support Services at Host University
Will an on-site orientation program be offered?
What type of housing facilities will be used? [residence halls, homestays, hotels?]
If homestays will be used, how will they be arranged? Do they include full or partial board?
What arrangements for meals will be made?
Will program-related travel be included? If so, list.
Will field trips, professional visits be included? If so, list, with entrance fees.

VIII Health and Safety Issues
Have you checked the US State Department list for safety clearance? Document.
What inoculations or other precautions do students need before departure? (Check CDC)
What medical facilities are available to students and Program Director?
IX Financial
List all items to be included in the program cost to students.
Attach estimated budget for these costs.
List all costs not included in the program cost to students and estimate their cost.
Is the total cost within the parameters that UALR students can afford?
Have you discussed the faculty leader’s compensation with your department chair and college dean?
What amount of spending money should students budget, and for what items?




                                                                                                11
                Faculty-led Study Abroad Proposal Endorsement Form
                                2008-2009 Academic Year
Program proposed by:


Name(s) (Please Print)                                                Campus Address


School(s)/Department(s)                       Phone                   E-mail


Endorsed by:



Department Chair                                                                      Date


Academic Dean                                                                         Date

                                 Submit completed Endorsement Form to:
                                                Heather Binder
                             Office of International Services—Stabler Hall 105
          If you have any questions, please call (501) 569-3376, or email us at hxbinder@ualr.edu

Proposals for new programs will be reviewed by the Office of International Services each semester. Completed
 proposals should be submitted to the UALR Office of Programs Abroad for review by the Programs Abroad
                   Advisory Committee 10 months) prior to the launch of the new program.


Approved:


Coordinator, UALR Programs Abroad                                              Date



Director, Office of International Services                                     Date




                                                                                                        12
                                                         Proposal for Faculty-led
                                                         Study Abroad Programs
                                                           To be submitted to the Office of International Services,
                                                                        located in Stabler Hall 105


Program Title: ______________________________________Duration of Program (days) ___________
Location(s) (City, Country) _____________________________ Semester/Year: ___________________
Dates (approximate): From____________________________To_______________________________
Faculty Director___________________________ Sponsoring Department________________________
Department Chair____________________________ College Dean______________________________
Contact information for Faculty Director (phone, fax, email, etc) ________________________________
____________________________________________________________________________________
Course number and title _______________________________ Credit hours and type: ______________
Hosting Institution and Contact Person Abroad (if any) _______________________________________
Receiving Institution (if any): _________________ Co-Sponsoring Institution (if any) ______________
Contact information in case of emergency when you are abroad (phone, email, etc) _________________
____________________________________________________________________________________
Please attach the following (incomplete applications may be returned and will cause delay):
   1. A concise description of: a) the program profile b) its general goals and objectives
       c) its educational values d) how this program will be transformational to participants, and
       e) any pre-departure assignments or activities mandatory for participants.
   2. List all UALR courses offered as part of the program, including a description & syllabus for each.
   3. A daily itinerary.
   4. Logistics: a) From which department will students be recruited? b) How will faculty salary and/or
      expenses be paid? (incorporated into program costs, paid by department, etc.) c) How will travel
      arrangements be made? (travel agent—includes name, internet reservations, contacts abroad, host
      institution, etc.) Is faculty-leader conversant in the local language of the program’s destination? If
      not, what contingencies will be made?
Program cost per student (from attached budget): resident: ________ non-resident (if different) _______
Estimated enrollment: ______________Enrollment minimum: _____________maximum:___________
Pre-requisites (if any) _________________________________________________________________
Approval
Faculty Leader’s Signature_________________________________________________ Date________
Department Chair’s Signature_______________________________________________ Date________
College Dean’s Signature__________________________________________________ Date________
OIS approval: ___________________________________________________________ Date________


                                                                                                                      13
                               Estimated Budget Information

                               (Please attach any pertinent information)

                                                         Comments          Cost per person
Airfare

Lodging

Meals

Local transportation

Field trips

Share of coordinator’s/Instructor’s expenses (if any)

Application and emergency evacuation/repatriation fees                         $50.00

Tuition and fees to hosting institution (if any)

Tuition and fees to UALR (if any)

Other Expenses (please specify)

Total Program Cost per Person




                                                                                             14
         Programs Abroad Application For:

        Write program name and dates here
         Write Faculty-leader’s name here


Application Deadline:

                  Write deadline here




                   Office of International Services
                 University of Arkansas at Little Rock
                            Stabler Hall 105
                   2801 South University Avenue
                        Little Rock, AR 72204
                       (501) 683-7565 (phone)
                         (501) 683-7567 (fax)

             Heather Binder, Programs Abroad Coordinator
                      Email: hxbinder@ualr.edu


                                                           15
UALR Office of International Services
                                         Write Program name here
                                           Application Packet
                                      IMPORTANT INSTRUCTIONS

Welcome! Travel and study abroad are richly rewarding experiences, and are essential ingredients of
your overall education at the University of Arkansas at Little Rock. If you have any questions about
this application packet, please contact the Coordinator of Programs Abroad, Heather Binder, at
hxbinder@ualr.edu or (501) 683-7566. Thank you


This application packet consists of the following:
    Student Information
    Release Form
    Travel Form
    Course Credit Signature Sheet
    Release and Waiver of Liability and Assumption of Risk
    Programs Abroad Participant Contract
    Housing Information Form
    Academic Recommendation
    Foreign Language Recommendation

To be submitted after your acceptance:
    Medical Self-Assessment


In addition to submitting a completed application packet, you’ll need to do the following:

1.    Pay a non-refundable application fee of $100.00 (make checks to: UALR Programs Abroad/OIS).
2.    Purchase an International Student Identity Card (ISIC)1.
3.    Submit 3 Passport Photos along with your application.
4.    Pay the PROGRAM DEPOSIT of $ insert amount by insert date Make checks payable to:
      UALR Programs Abroad/OIS)
5. Apply for your passport well in advance—it could take over a month to have it processed
    and mailed back to you. (Passport application and information is available at:
   http://travel.state.gov/passport/passport_1738.html ). Do not return the passport application to
    the Office of International Services.
6. After you receive your passport, bring it to OIS to have it photocopied for your file.


1
    This card may be purchased online at www.myisic.com for $25.00, or in the Office of International Services
     for $30.00. If ISIC card is purchased at OIS, you will need to provide an additional passport photo, and
     have a photo ID to verify identity.



                                                                                                                 16
UALR Office of International Services
                                            Student Information
Please provide the following information:
Name: _________________________________________Student ID: ______________
Date of Birth: ____________________
Local Mailing Address_____________________________________________________
        ___________________________________________________________
        ___________________________________________________________

Local Telephone: (____)-________________ Alternate Number           (____)-________________

Email: _______________________________ Fax (if you have one) (____)-_________________
In Case of Emergency: Please provide the name, address, and telephone numbers of someone close
to you that we can contact in case of an emergency.
Name______________________________________________________________________
Address:______________________________________________________________________
___________________________________________________________________________

Home Phone:(___)-__________ Work Phone:(___)-____________ E-mail_______________
Health Matters:
Please describe any allergies or other health-related or dietary restrictions:
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

List the Program and Semester you are applying for:
________________________________________________________

Declared Major: ___________________________ # of hours completed towards degree:

Transcript: You are not required to submit an official transcript if you are a UALR student; your signed
application authorizes OIS to obtain a worksheet of your academic record. If you are not a UALR
student, please arrange to have an official transcript mailed directly to OIS.
Past Experience Abroad:
Have you ever traveled abroad before?____Where, how long and for what purpose?
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

Language(s) previously studied:
Language          Years of High School study         Semesters of College study
_______________      ___________________               __________________
_______________      ___________________               __________________

Applicant's Signature __________________________________ Date____________________



                                                                                                 17
UALR Office of International Services




                                        RELEASE FORM
                                        Programs Abroad

Release executed by:

NAME_________________________________________                                            ___

ADDRESS_________________________________________________________________


In consideration of being permitted to participate under UALR auspices in a program
sponsored by UALR in ______________ (fill in country), I, the undersigned, in full
recognition of the risks and hazards inherent in living and studying in a foreign country to
which I may be exposed during my participation in the program between
________________and ________________, 2008, or any independent research or
activities undertaken as an adjunct thereto, and further, I do for myself, my heirs, and
personal representative(s) hereby defend, hold harmless, indemnify, and release, and
forever discharge all of its officers, agents and employees from and against any and all
claims, demands, and actions or causes of action, on account of damage to personal
property or personal injury or death which may result from my participation and which result
from causes beyond the control of and without the fault or negligence of the University of
Arkansas at Little Rock, its officers, agents or employees, during the period of my
participation as aforesaid. In witness whereof, I have caused this release to be executed this
______ day of _____________.

____________________________________
Signature
____________________________________
Printed name
____________________________________
Co-signature of parent or guardian if student is under eighteen years of age
____________________________________
Printed name of parent or guardian




The UALR Office of International Services reserves the right to cancel, postpone, or
change aspects of any or all programs abroad for reasons deemed necessary by said
office (including price) should significant changes in the world situation occur.


                                                                                            18
UALR Office of International Services




                                        TRAVEL FORM
                                        Programs Abroad

The UALR Office of International Services will arrange travel only for the dates published for
each program. Students wishing to travel on alternate dates or stay abroad longer should
make their own travel arrangements with approval from the Study Abroad Coordinator.
Alternate travel dates and/or longer stays may cost more. Therefore, you may have to pay a
surcharge to cover the difference. Regardless, you are expected to be on program
location on the specified date at the specified time

In order to help us make your reservations, please indicate the following:
Program you are participating in:

Check the appropriate line that applies:


_______       You want to depart from Little Rock and return with the group on the published
              dates.
_______       You will travel on alternate dates and make your own arrangements. If you
              choose this option, you must submit a travel itinerary to the UALR Programs
              Abroad office one month prior to your departure.




I understand that I will be responsible for any additional costs associated with
departing and/or returning at a time or from a city other than those published for the
program I am participating in.

Name (PLEASE PRINT)____________________________________________________
Signature _______________________________________________________________
Student ID #
International Student Identity Card #
Date of Issue:




                                                                                            19
UALR Office of International Services
                                   Course Credit Signature Sheet
                                        Write program name here
Policy for granting credit for summer programs abroad
      Students participating in UALR’s (write program name here) will be enrolled in (insert appropriate
number) credit hours of (insert appropriate department) courses. Final course credit at UALR is
awarded upon satisfactory completion of the summer program abroad. Grades are awarded by UALR
faculty based upon course performance abroad. If, for any reason, the student does not complete the
entire program, the Office of International Services reserves the right not to grant credit for any of the
program with no cost reimbursement.
(For language-based courses:
      Hours of LANG Credit: The hours of LANG credit is determined prior to departure, and is based
upon program content and duration. Final course credit at UALR is awarded upon satisfactory
completion of the summer program abroad.
      Level of LANG Course and Grades: Level of credit is determined by the student’s placement test
abroad in a University-sanctioned program. Students are tested upon arrival to determine their
appropriate course placement abroad. The level of the course actually completed abroad determines
the level of LANG credit awarded. Grades are awarded by UALR faculty based upon course
performance abroad. If, for any reason, the student does not complete the entire program, the Office of
International Services reserves the right not to grant credit for any of the program with no cost
reimbursement.)
(This sheet must be completed in consultation with the Programs Abroad Coordinator)

Student Name__________________________________ Student ID Number________________
Summer Program Abroad:             Write program name here

Semester and Year:
Student will be enrolled in:
                         Insert applicable course numbers and descriptions here

(for Language-based programs:
LANG 1390 or 2390 or 3390: Level may be adjusted as determined by placement exam.
            AND
LANG 2350 or 4350: Culture credit grade determined by grade received in LANG course.)
Comments:

_____________________________________________________________________________
      I have read the above and understand the terms and conditions. Any questions concerning
my enrollment will be directed to the UALR Office of International Services. Please Do NOT sign
until you have met with Heather Binder, Coordinator of Programs Abroad.

Student Signature: __________________________                                       Date:

Programs Abroad Signature:                                                         Date:


                                                                                                   20
UALR Office of International Services
                    Release and Waiver of Liability and Assumption of Risk
                                     Programs Abroad
UALR Programs Abroad Program: _____________________ Program
Dates___________________
         I am aware of the unstable world conditions which might require changes in the program schedule or
might cause inconvenience or even harm to me as it might to other travelers who go abroad, including but not
limited to the hazards of various modes of transportation, forces of natures, acts or omissions of foreign
governments, terrorism, war and insurrection and illness.
         In consideration of permission granted by the University of Arkansas at Little Rock to participate in the
above program, I hereby assume the risk of inconvenience and harm and release the State of Arkansas, the
University of Arkansas Board of Trustees and the University of Arkansas at Little Rock, as well as the agents,
employees, and members of the aforementioned from all actions, causes of actions, damages, claims or
demands which I, my heirs, executors, administrators or assigns may have against any and all of the
aforementioned for any and all personal injuries or death known and unknown which I have or may incur by
participation in the above stated program and for all damages to my property.
        By registering to participate in this program, I certify that I am physically, mentally, and emotionally
capable of full participation. I realize that I am responsible for any injuries to persons or property that may be
incurred as a result of my participation in this program.
         UALR has the authority to establish rules of conduct necessary for the operation of the program during
the entire periods of the program, including free time. The use of illegal drugs during the entire period of the
programs is strictly prohibited. Should any official representative of UALR decide that a participant must be
separated from the program because of a violation of stated rules, for disruptive behavior, or for any conduct
that might bring the program to disrepute or its participants into legal jeopardy, that decision will be final
pending due process as described by the UALR Student Handbook. Separation from the program will result
in the loss of all academic credit. Persons dismissed from the program will remain responsible for all
program costs incurred on their behalf.
        The undersigned acknowledges and understands that in the event he/she becomes detached from the
group, fails to meet a departure bus or train, or becomes sick or injured, the undersigned will bear all financial
responsibility to seek our contact, and reach the group at its next available destination; and, the undersigned
understands that he/she shall bear all costs attendant to contacting and reaching the program site.

        I expressly agree that the foregoing Release and Waiver of Liability and Assumption of Risk is intended
to be as broad and inclusive as is permitted by Arkansas law and that if any portion thereof is held invalid, it is
agreed that the balance shall, notwithstanding, continue in full legal force and effect.
        I understand that the University of Arkansas at Little Rock requires that I demonstrate that I have
adequate medical insurance for illness or accidental injury valid outside the U.S. in consideration of UALR’s
approval of my travel.
         I, the undersigned, am at least 18 years of age. I have read this Release and Waiver of Liability and
Assumption of Risk as well as the terms and conditions of application and participant as set forth in the UALR
Student Handbook, UALR Program Abroad brochure and understand all of its terms and recognize and accept
any risk associated with the program and its conditions, including the refund policy as set forth in the UALR
Study Abroad Application.
        IN WITNESS WHEREOF I have executed this Agreement on the day and year first written below.


Participant’s Signature                   Date                              Student ID Number


Insurance Company                                                           Policy Number


                                                                                                                     21
UALR Office of International Services



                                        Participant Contract
                                         Programs Abroad
1.         As a UALR program abroad participant, I understand that possession of basic health
     and accident insurance-valid outside the U.S. is a requirement for participation. I agree to
     demonstrate proof of such coverage to the UALR Office of International Services.
           __________ (initial)

2.          All UALR program abroad participants must conduct themselves in a manner that
     shows respect and consideration for their host country. Any member of a study abroad
     program whose behavior is deemed detrimental to the functioning of the program or
     offensive to the host culture will be subject to dismissal. Disruptive conduct or inappropriate
     sexual behavior similarly merits dismissal.__________ (initial)

3.           Students expecting to earn UALR credit must maintain the same standard of
     academic work as would be required on the home campus. Students are responsible for
     arriving on time for classes, required meeting, cultural excursions and for following the
     program schedule set forth by the UALR program abroad coordinator or accompanying
     instructor. __________ (initial)

4.         UALR program abroad students agree to show courtesy and respect to their fellow
     group members, their instructors, and host institution. Students will not disrupt others who
     are sharing housing accommodations during the program.__________ (initial)

5.           Students understand that the program itinerary/schedule is subject to change at the
     final decision of UALR or its partner host institution. Due to insurance regulations, only
     those students officially enrolled in the UALR study abroad program may participate in
     organized site visits or cultural excursions.__________ (initial)

6.          Students who travel independently during free time while participating in a UALR-
     sponsored program are required to notify the UALR Program Abroad Coordinator and
     Instructor of their whereabouts, and give the names of persons with whom they are traveling.
     Students assume responsibility for their personal safety and conduct when engaging in non-
     UALR organized travel and/or activities, and release UALR and any agent acting in its behalf
     from any liability.
                           __________ (initial)

7.           Students should understand that services taken for granted in the U.S. (such as
     telecommunications) might be more difficulty to access when abroad. It is also understood
     that citizens of other countries are strongly committed to the concept of energy conservation.
     The cost of electricity abroad is extremely high. Students agree to use electrical appliances
     with discretion and hot water sparingly. Air conditioning should not be expected.
     __________ (initial)



                                                                                                    22
8.           Your in-country program host will try to accommodate special requirements (such as
      vegetarian meals) however, the ability to meet such requirements or provide special services
      as at home may not be possible. Students agree to make an effort to adapt to the host
      culture and customs as much as possible. __________ (initial)

9.            In other countries, the sale of wines, liquor, and other alcoholic beverages may not be
      restricted. Students are expected to exercise personal responsibility and limit their use of
      alcoholic beverages. . __________ (initial)

10.          The use of, possession, or commerce in illegal drugs of any form is in violation of the
      rules of the program and a violation of the laws of the host country. Program participants
      found with any illegal substances will be immediately dismissed from the program and are
      subject to the laws of the host country, host institution, the United States Federal Laws, the
      State of Arkansas and the University of Arkansas at Little Rock.__________ (initial)

11.          UALR study abroad programs involve a full schedule requiring students to maintain
      an active pace. By signing this agreement, students attest to the fact that they are in good
      physical/mental health and capable of adapting to the rigors of traveling in a foreign
      environment. __________ (initial)

12.          Students understand that they are responsible for any and all costs arising out of
      withdrawing from the program before its completion, including withdrawing caused by illness
      or disciplinary action. Early withdraw or dismissal may result in academic
      penalty.__________ (initial)


      I understand that as a UALR student, I will be viewed as a representative of my
      country and my university. I agree to abide by the above stated rules of participation
      and conduct.


      Printed Name                                           Program Abroad Location


      Student Signature                        Date          Student ID Number




                                                                                                     23
UALR Office of International Services

                                         MEDICAL SELF-ASSESSMENT
                                                        Programs Abroad

Confidentiality Statement: All information provided will be held in confidence and will not be released to
any individual who is not associated with the Office of International Services.

This medical self-assessment is optional; however, it is mandatory that participants sign in order
to release UALR and any agent acting in its behalf from liability.

1. General State of Health: ____ Excellent ____ Good ____ Fair ____ Poor

2. Do you have any specific physical and/or mental condition or general health concerns that might limit your
   activity? If so, please describe these:



3. Do you require any regulated medications? If so, please explain. Do you have a sufficient supply for the
   entire trip?


4. Have you been in good health during the past 12 months?


5. In case of an emergency, we need to know how to help you. Are there any other precautions or requirements
that the programs abroad coordinator should know about?


6. Person to contact in the event of a medical emergency?

Name ________________________________ (Relationship) ________________________

Address of Contact                _______________________________
                                  _______________________________
                                  _______________________________

Home Phone of Contact    ______________________
Work Phone of Contact    ______________________
Email Address of Contact ______________________
By signing this document, participants release UALR and any agent acting on its behalf from liability. Any failure by the participant
to disclose any potentially serious medical (physical and/or mental) condition to the Office of International Services hereby releases
the University of Arkansas at Little Rock and any agents acting in behalf of the University of Arkansas System.

Participant Signature          ____________________________                   Date _________________

Name of Program Abroad ________________________                              Dates of Program _____________


                                                                                                                              24
UALR Office of International Services

   HOUSING INFORMATION FORM (include if applicable; for host-family placement)
                        Write program name here

The information requested is for the use of the people who will make housing arrangements in the city
where you will be studying. Please be candid in your responses.

Program you are applying for:
 (Please type or print legibly)
1. Name ________________________________________________________________________
2. Date of Birth _________________________________ Student ID#________________________
3. Major ______________________________ Minor _____________________________________
4. Career interests ________________________________________________________________
_______________________________________________________________________________
5. Person to notify in case of an emergency:
Name ________________________________________________________________________
Address ______________________________________________________________________
Phone _______________________________ Relationship to you ________________________

6. Please describe any allergies or other health-related or dietary factors to be taken into account
when making housing and food arrangements for you __________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

7. Do you smoke? _________________
If not and if you were placed in a household with smokers, would you be able to adjust? _______
If yes and if you were placed in a household where smoking was not allowed, would you be able
to adjust? _________________

8. Have you ever been abroad? _________________ Where and for what purpose? ____________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

9. Please provide the following information, and note that it may not be possible to make housing
arrangements that exactly fit your ideal.

 Check all that apply:
 I do I don’t   like being around:                      I do I don’t   like to:
 _____ _____    small children                          _____ _____    be physically active
 _____ _____    teenagers                               _____ _____    be spontaneous
 _____ _____    pets                                    _____ _____    live by a clear schedule
 _____ _____    the elderly                             _____ _____    have lots of stimulation
 _____ _____     people my age                          _____ _____    be contemplative



                                                                                                  25
                                                        _____   _____   intellectual stimulation
I do  I don’t do best in an environment with lots of:   _____   _____   peace and quiet
_____ _____ activity                                    _____   _____   structure
_____ _____ privacy                                     _____   _____   freedom

Please feel free to add anything else you would like those who will be doing your housing placement
to know about you: _____________________________________________________                     ___
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

10. Below, please write a paragraph in the language of the host country describing yourself. What
are your interests and hobbies? What things are important to you? What is your own family
like? In short, relate anything you would like your host to know about you. 2 paragraphs
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________




                                                                                                    26
UALR Office of International Services


                     Academic Recommendation (include if applicable)
                                        Write program name here


Instructions: Please fill out the top portion of this form and ask an instructor or professor that you
have taken a course from during the last academic year to fill out the bottom portion of the form.

To be filled out by the student:

Applicant's Name: ________________________________ Study Abroad Program in___________
Name of Reference: ______________________________ Title: ___________________________



To be filled out by instructor/professor: (please use additional page if needed)
.   This recommendation is prepared with the understanding that my comments will/will not (circle
    one) be held in confidence.
    How long and in what context have you known the applicant?
_____________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

3. Please comment on the applicant's motivation, emotional maturity, stability, self-reliance, and
whatever other qualities you believe are significant in evaluating her/his likelihood of success in a
study abroad program. If you are familiar with the applicant's academic record, please feel free to
comment on it as well:




Please return this form to the UALR Office of International Services, Stabler Hall 105.
If you have any questions, please call Heather Binder at (501)-683-7566 or hxbinder@ualr.edu.


                                                                                                   27
UALR Office of International Services


                Foreign Language Recommendation (Include if applicable)
                                        Write program name here

Instructions: Please fill out the top portion of this form and ask an instructor or professor that you
have taken a foreign language course from during the last academic year to fill out the bottom portion
of the form.


To be filled out by the student:
Applicant's Name: ________________________________ Study Abroad Program in___________
Name of Referee: ________________________________ Title: ___________________________


To be filled out by instructor/professor: (please use additional pages if needed)
    This reference is prepared with the understanding that my comments will/will not (circle one)
    be held in confidence.

.   How long and in what context have you known the applicant?
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

3. Please comment on the applicant's foreign language ability, motivation, emotional maturity,
stability, self-reliance, and whatever other qualities you believe are significant in evaluating her/his
likelihood of success in a study abroad program. If you are familiar with the applicant's academic
record, please feel free to comment on it as well:




Please return this form to the UALR Office of International Services, Stabler Hall 105.
If you have any questions, please call Heather Binder at (501)-683-7566 or hxbinder@ualr.edu.


                                                                                                     28
UALR Office of International Services

                                         MEDICAL SELF-ASSESSMENT
                                                        Programs Abroad

Confidentiality Statement: All information provided will be held in confidence and will not be released to
any individual who is not associated with the Office of International Services.

This medical self-assessment is optional; however, it is mandatory that participants sign in order
to release UALR and any agent acting in its behalf from liability.

1. General State of Health: ____ Excellent ____ Good ____ Fair ____ Poor

2. Do you have any specific physical and/or mental condition or general health concerns that might limit your
   activity? If so, please describe these:



3. Do you require any regulated medications? If so, please explain. Do you have a sufficient supply for the
   entire trip?


4. Have you been in good health during the past 12 months?


5. In case of an emergency, we need to know how to help you. Are there any other precautions or requirements
that the programs abroad coordinator should know about?


6. Person to contact in the event of a medical emergency?

Name ________________________________ (Relationship) ________________________

Address of Contact                _______________________________
                                  _______________________________
                                  _______________________________

Home Phone of Contact    ______________________
Work Phone of Contact    ______________________
Email Address of Contact ______________________
By signing this document, participants release UALR and any agent acting on its behalf from liability. Any failure by the participant
to disclose any potentially serious medical (physical and/or mental) condition to the Office of International Services hereby releases
the University of Arkansas at Little Rock and any agents acting in behalf of the University of Arkansas System.

Participant Signature          ____________________________                   Date _________________

Name of Program Abroad ________________________                              Dates of Program _____________


                                                                                                                              29
                                                                            ___________, 2008




Mr. and Mrs. __________
_____________________                                                (Sample Parent Letter)
_____________________
_____________________


Dear Mr. and Mrs.:

Your daughter/son _____________ has expressed interest in participating in the intensive, Spanish
study program to Costa Rica offered by UALR during the Summer semester (June __--July__). As
the professor-in-residence of this program, I would like to give you more details about its purpose.
The group will be attending classes at Centro Panamericano de Idiomas and living with selected
families in the town of Heredia near San José, Costa Rica. The CPI is located away from the traffic,
pollution and tension of the city and yet still offers the advantage of easy access to Costa Rica's
capital.

Costa Rica is a model democracy whose past President won the Nobel Peace Prize. The citizens of
this beautiful country are proud of their high literacy level, their excellent social services, and their
uniquely rich natural resources and environment. For these reasons it is often referred to as the
―Switzerland of the Americas‖.

After four hours daily of intensive Spanish, Mondays through Fridays, our students will have the
opportunity to enjoy supervised weekday tours and weekend excursions to varied points of interest
and recreation. Also cultural activities such as Costa Rican cooking and Latin dancing lessons will be
offered weekly at no extra cost.

Such intensive exposure to the Spanish language        and culture, both in and out of class, brings
impressive improvement in students’ proficiency        and enthusiasm. Since _______________ is
studying Spanish now and is scheduled to continue      in the spring semester, I feel confident that the
Costa Rica experience could be an invaluable           stimulus and enrichment for her maximum
achievement.

The sum of $ _______________ covers total expenses except purely personal items. An initial non-
refundable deposit of $300.00 is due by February 15, a second installment of 1,000.00 by March 28,
with the balance due by or before April 01. Detailed plans will be provided for all those who make
the initial deposit. If you should have any questions, I can be contacted in the Department of
International and Second Language Studies, (501) 569-8157.

Sincerely,

_____________________
Associate Professor of Spanish


                                                                                                      30
                                                     UALR SHORT-TERM STUDY ABROAD
                                                             FINAL BUDGET


      Course Title: _________________________________              Term/Year: _____________
The following costs will be included in the per students course charge for the above course based on a
minimum target enrollment of ______ students.
    Part I                                                           Per student   Total cost
    A. Director Expenses                               Comments
    Transportation – air                                             $             $
    Transportation – bus                                             $             $
    Transportation - rail                                            $             $
    Local transportation                                             $             $
    Accommodations: Location 1                         $ ____/ day   $             $
                        Location 2                     $ ____/ day   $             $
                        Location 3                     $____/ day    $             $
    Meal allowance                                                   $             $
    Gratuities/tips                                                  $             $
    Events: tickets, admissions, excursions, other                   $             $
    Personal incidentals                                             $             $
    Stipend/salary (if applicable)                                   $             $
    Vaccinations                                                     $             $
    International Teacher ID Card                                    $             $
    Total faculty director expenses                                  $             $

    B. Direct student expenses                                       Per student   Total cost
    Tuition and fees (if applicable)                                 $             $
    Transportation – air                                             $             $
    Airport departure taxes (if applicable)                          $             $
    Transportation – bus                                             $             $
    Transportation – rail                                            $             $
    Local transportation                                             $             $
    Accommodations: Location 1                         $____/ day    $             $
                        Location 2                     $____/ day    $             $
                        Location 3                     $____/ day    $             $
    Group meals                                                      $             $
    Classroom rental                                                 $             $
    Guest lecturers                                                  $             $
    Events: tickets, admissions, excursions, other                   $             $
    Indirect funds or emergency funds (5-10%)                        $             $
    Orientation costs                                                $             $
    Administrative fees                                              $             $
    Group funds                                                      $             $
    Total student expenses                                           $



                                                                                                    31
     Total expense billed to student (Parts A and B)                           $
     Advertised program fee                                                    $
     Final program fee                                                         $




     Part II: Additional student expenses (paid independent of program cost)               Per student
     Passport                                                                              $
     Books                                                                                 $
     International Student Identity Card (―ISIC’; includes medical and travel insurance)   $
     Phone card (can add money to ISIC to use as a phone card)                             $
     Vaccinations                                                                          $
     Total additional expenses                                                             $




[Source: NAFSA Guide to Successful Short-Term Programs Abroad, edited by Sarah E. Spencer and Kathy Tuma,
NAFSA, Association for International Educators, Washington, D.C., 2002, p.131]



                                                                                                            32
                                                      Faculty-led Study Abroad
                                                          Program Report
                                                        To be submitted to the Office of International Services
                                                   (Stabler Hall 105) within one month of the program’s conclusion.

Program Title: ______________________________________Duration of Program (days) ___________
Location(s) (City, Country) ________________________________ Semester/Year: ________________
Program Dates: From_______________________________To________________________________
Faculty Director___________________________ Sponsoring Department________________________
Course number and title _______________________________ Credit hours and type: ______________
Number of participants_____________
Did the program proceed as planned? Yes___,        No___      if no, please explain:




Main strength of the program:




Areas of improvement (if any):




Incidents / concerns (if any) International Services should be aware of:




Will the program recur? Yes____, No_____ If yes, when? _____________________________
Other recommendations for the program:




                          Please attach copies of student evaluations

                                                                                                                33
                      RETURNING STUDENT QUESTIONNAIRE

The Office of International Services is interested in providing students with high quality, positive
academic and personal international experiences. In order to further improve the study abroad
programs UALR offers, we need to know what you thought of your experience abroad and how it
impacted you. The information you provide will remain confidential. Thank you!

Study Abroad Program ____________________________ Major ____________________

Sex: 1. Male           Class: Sophomore
     2. Female                Junior
                              Senior
                              Special student

A. Students choose to study abroad for a variety of reasons; has your experience abroad:

                                                Very         Some-          Little or
                                                Much         what           not at all

1) Enhanced your foreign language
   skills                                       1              2                3
2) Influenced your future plans                 1              2                3
3) Influenced a change in your
   life style                                   1              2                3
4) Altered your world view                      1              2                3
5) Increased your understanding
   of the U.S.?                                 1              2                3
6) Increased your feelings of
   self confidence?                             1              2                3
7) Increased your world political
   awareness                                    1              2                3
8) Caused you to seriously consider
   living and/or working in another
   country                                      1              2                3
9) Increased your desire to travel
   abroad                                       1              2                3
10) Increased your understanding of
   yourself                                     1              2                3




                                                                                                       34
11) Increased your ability to cope
   with and adapt to new different
   situations?                                1           2           3
12) Altered your values, priorities,
   goals                                      1           2           3
13) Heightened your interest in
  community service                           1           2           3
14) Increased your knowledge of the
   country (ies) in which you studied         1           2           3
15) Increased your sensitivity to and
   understanding of news reports in
   the U.S. from countries you visited        1           2           3
16) Increased your appreciation for the
  study of foreign languages                  1           2           3
17) Altered your academic direction           1           2           3
________________________________________________________________________
                                      Exceptionally Reasonably Not very Poorly
                                         well        well       well

18) How well did the study abroad
  program contribute to your under-
  standing of the culture(s) involved     1               2               3          4

19) How well did the academic
  components of your program and
  your own cultural interactions
  complement one another                 1                2               3          4
20) How well did the program
   structure (e.g., organization,
   schedule and activities) contribute
  to enhancing your experience           1                2               3          4
21) In retrospect, how well prepared
  were you for your study abroad?
   experience                            1                2               3          4

B. Program assistance:
                                              Excellent       Good   Fair     Poor

1) Catalogs and study abroad
 brochures/other written information             1             2      3        4
2) Advising from the study abroad
 office prior to application                     1             2      3        4
3) Application and application process           1             2      3        4
4) Selection process/interview                   1             2      3        4
5) Financial information                         1             2      3        4
6) Pre-departure assistance                      1             2      3        4
7) Orientation                                   1             2      3        4


                                                                                         35
C. Finances:

1) How much did you spend in addition to the required program costs?
      a) less than $500      b) $500-$1000          c) $1,000-$1,500
               d) $1,500-$2,000      e) more than $2,000
2) How much spending money would you recommend participants on this program to take?
      ___________________________
3) Would you recommend your program to other students?
      a. Yes          b. Maybe        c. No
Why or why not?
__________________________________________________________________________________
______________________________________________________________
4) What is the most important thing you have learned from this experience?
__________________________________________________________________________________
______________________________________________________________
5) What should we do to incorporate a greater international perspective in on-campus courses?
__________________________________________________________________________________
______________________________________________________________




Source: NAFSA Guide to Successful Short-Term Programs Abroad, edited by Sarah E. Spencer and Kathy Tuma, NAFSA,
Association for International Educators, Washington, D.C., 2002, p.167]




                                                                                                            36
Program Assessment with Program Abroad Coordinator
Name of Faculty-Led Program: __________________________________________
Dates of Program: ___________ to ___________ Date of Meeting: ____________

      I. Program Staffing
               a. Faculty to student ratio
               b. Adequate staffing?
      II. Program Logistics
               a. Academics, including utilizing the location
               b. Housing (student/faculty)
               c. Transportation
               d. Program excursions
      III. Host Institution and/or Third Party Provider Relations (if applicable)
               a. Did the Third-Party Provider/Host Institution provide safe, reliable, effective service?
               b. Would you work with them again? Recommend them to other Faculty?
               c. Were there any issues paying the Third-Party Provider?
      IV. Safety and Risk Management
               a. Did any emergencies arise? How were they handled?
      V. Program Budget
               a. Were there any problems with the budget?
               b. Did we estimate enough for the Faculty Director’s expenses?
      VI. Enrollment
               a. Were the students confused about how to register?
               b. Were there any problems with grades or transcripts?
      VII. Student Billing Process
               a. Any issues with Financial Aid?
               b. How did the payment plan for the Program Fee work for the students?
      VIII. Pre-Departure Orientations
               a. Were students well prepared when they got in country?
               b. What should have been covered before hand, but wasn’t?
               c. Was there any information shared ahead of time that was incorrect?
      IX. Student Issues
               a. Were there any behavioral issues? How were these resolved?
               b. How was the enrollment? Diverse enough? Academically prepared?
      X. Communication with Programs Abroad Coordinator
               a. Pre-departure?
               b. During program?
      XI. General Recommendations
      XII. Future Programs & Schedules



                                                                       37

				
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