The Service Contract Specialists

The Service Contract Specialists AutoGuard Presentation for Your Credit Union Why Interstate AutoGuard? • • • • • • First Class Administration Personalized Agent Service Solid Insurance Backing Comprehensive Program Superior Local Support Credit Union Enhancements First Class Administration  Forbes Magazine honored Interstate as one of its “100 Best Small Companies in America” three straight years.  Interstate has specialized in Service Contract Administration since 1981.  Interstate operates nationwide from a state of the art, 25,000 sq. ft. facility located in Uniondale, NY.  Interstate has over 150 employees focused solely on administering your service contracts.  Interstate has administered millions of service contracts for thousands of Producers. First Class Web Administration • Worry Free™ Loan System – Complete menu-selling system – Intuitive system “recommends” plan and term best suited to your members needs – Offers Loan Benefit Packages (Paks) – Easy Warranty Quick Quotes – Can offer GAP, Credit insurance, and Debt Cancellation – Availability of “PAK discounts – One click access to sales help tools – Create remittance registers – Create Production Reports: by branch, by loan officer Local Service • Experienced professional field personnel work to improve program profitability and ease of use with all credit union departments – – – – Lending Member Service CUSO Back Office Administration Solid Insurance Backing The Insurers... National Service Contract Insurance Company RRG Business Alliance Insurance Company (CA) • Specializing in the insuring of vehicle service contracts Dealers Assurance Company (FL) • Rated A-Excellent by A.M. Best The Re-Insurer… Hannover Reinsurance Ltd. • Policyholder surplus of over $1.2 Billion • Rated A Excellent by A.M. Best • Part of Hannover RE Group, which ranks as one of the 5 largest reinsurers in the world. “A comprehensive Service Contract Program for today’s progressive credit unions…” •Widest choice of Plans & Terms •WRAP options •Liberal Eligibility •Used as New •Luxury Technology Coverage Option New & Late Model Used Coverages Power: Created with the budget-conscious consumer in mind, Power offers “Major Medical”-type coverage for the powertrain, which includes many of your vehicle’s most expensive components. Golden: Golden provides named-parts coverage for eleven of your vehicle’s key components. Platinum: Our most comprehensive named-parts coverage, Platinum provides protection for sixteen components including many of the most up-to-date electronic features found on late model vehicles. Diamond: The ultimate in comprehensive coverage. Commonly referred to as “Bumper-to-Bumper”, Diamond provides maximum protection. Diamond coverage is so extensive that it covers virtually all parts of your vehicle. If it breaks or wears out, and is not on a short list of exclusions, it’s covered. Power: Includes the following component coverage: Engine Turbo/Supercharger Transmission Transfer Unit Drive Axle(s) Golden: Includes everything covered by Power plus the following: Steering Electrical Front Suspension Brakes Air Conditioning Electronics Platinum: Includes everything covered by Power & Golden plus more extensive parts coverage within certain components. In addition, the following 6 components are covered: Rear Suspension Anti-Lock Brakes (ABS) Sport Utility Cooling Fuel Delivery Interior/Exterior Diamond: The ultimate in comprehensive coverage. Commonly referred to as Bumper-to-Bumper, Diamond provides you and your members with maximum protection and your staff with maximum ease of administration. Diamond coverage is so extensive it covers virtually every mechanical, electrical and electronic component. Simply stated, if it breaks or wears out, it is covered. Benefits Car Rental: up to $300 per occurrence Trip Interruption: up to $375 per occurrence Emergency Roadside Assistance: up to $50 per occurrence (Sign & Drive) Towing Battery Boost No Service Contract Claim Gasoline / Oil / Fluids / Water Delivery Required Flat Tire Assistance Lockout Assistance Terms 3 & 4 Year 50,000 Miles 60,000 Miles 75,000 Miles 100,000 Miles 50,000 Miles 60,000 Miles 75,000 Miles 100,000 Miles 125,000 Miles 50,000 Miles 60,000 Miles 70,000 Miles 75,000 Miles 100,000 Miles 50,000 Miles 60,000 Miles *70,000 Miles 75,000 Miles 100,000 Miles 10 Year *100,000 Miles Used vehicles are those with NO full factory warranty remaining - All terms begin at vehicle sale date and mileage at time of sale. 12 Month 24 Month 36 Months 48 Months 60 Months 12,000 Miles 24,000 Miles 36,000 Miles 48,000 Miles 60,000 Miles 5 Year 6 Year 7 Year Plus: Vehicles that are current and 4 prior model years with less than 50,000 miles now qualify for 3 and 4 year New Terms! New vehicles are those with full factory warranty remaining - All terms begin at service contract sale date and 0 miles. Eligibility Any vehicle with at least one day and one mile remaining on the full factory warranty. 1993 or newer model year with less than 125,000 odometer miles (Power coverage). 1993 or newer model year with less than 100,000 odometer miles (Golden & Platinum). 1993 or newer model year with less than 75,000 odometer miles (Diamond) Special Features Nationwide Protection Coverage is effective wherever you drive. Repairs can be performed by any authorized repair facility in the United States or Canada. When necessary, transient claims are paid by our National Credit Card System. Choice of Deductibles We offer a choice of deductibles. Select the one that best fits your needs and budget. $0 $50 $100 Contract Renewals Plans may be renewed for continuous one-year terms. Toll-Free Assistance Help is just a free phone call away. Courteous, professional customer service personnel and claims advisors are standing by Monday though Saturday to assist you. Transferable Protection Coverage is transferable for a modest fee. Enhancements •Producer Profits Program •100% Money-Back Guarantee •Luxury Electronics Option •WRAP Programs •Enhanced Claim Handling •Marketing •Training •Incentive Program Producer Profits • Front-End Income – Your credit union will receive a per contract fee for each AutoGuard contract sold. (No minimum production requirement) Plus: Producer Investment Profits (PIP)*: Pays Investment Income semi-annually Producer Underwriting Profits (PUP)*: Pays underwriting profits semi-annually Click Money Image above to view a sample Pro-Forma *Subject to certain production qualifications 100% Money-Back Guarantee If your members keep their service contract to expiration by time, and do not have any claims, they will receive a refund of 100% of the price they paid for their service contract up to a maximum of $2500. The 100% Money-Back Refund Agreement is administered by Signet Financial Group and insured by Great American Insurance Company. It is not available in all states. Certain plan and term limitations apply. Luxury Technology Option • Available on Diamond Plan only • Covers GPS Navigation System, Phone System, TV/Video Entertainment System, VCR & DVD Player & Monitor, Internet Access Systems • Surcharge must be selected and paid Wrap Programs Specially designed for vehicles with extended PowerTrain Protection •Low Cost Protection •Transferable •Roadside Assistance Included Save your members money with AutoGuard’s WRAP Plans! Several new vehicles come with long term factory Powertrain warranties of up to 10 years/120,000 miles which covers several of their vehicles most expensive components! While your members/customers still need protection for all of their vehicle’s components , shouldn’t they be entitled to a “discount” since that portion of the risk is assumed by the manufacturer? OF COURSE! That’s why we offer AutoGuard’s exclusive WRAP Plans which perfectly compliments the factory coverage yet provides substantially lower rates for your members. Enhanced Claims Handling • Dealers may authorize claims up to $600; or more depending on history • Selected dealers receive claims phone priority • 98% of claims authorized on first phone call • Credit card claims payment • Web claims authorization Marketing Pre-Designed Newsletter & Website Ads Posters Member Portal Click on image to link to portal Staff Training •Powerpoint Visuals •Modular Programs •On Site Training •Web Ex Training •On-Line Modules •Incentives & Recognition Awards Help Build Your Sales Culture! This new staff incentive program is FULLY FUNDED by Interstate and helps your staff earn points for selling AutoGuard towards Name Brand Merchandise and Travel Awards – Over 1,000 items valued from $50 to $15,000! Staff members can enroll online, check their balances, and select their own medium and long range goals to attain the desire rewards! Click the Super Star Logo for more details. In Summary •First Class Administration •Solid Insurance Backing •Comprehensive Program •Superior Local Support •Credit Union Enhancements •Generous Revenues Why not join the growing list of credit unions benefiting from Interstate Service Contract programs TODAY!