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					National Interagency
Support Cache NFES
Ordering Information
   For Dispatchers and
   Ordering Managers
              Objectives
To highlight supply ordering process changes.
To provide pertinent supply ordering guidelines.
To present essential Supply Resource Order
requirements, block by block.
To review lessons learned.
To offer a Dispatcher and Ordering Manager Job
Aids.
To reduce supply ordering errors, thus improving
the mobilization process.
Ordering Process Changes
         for 2006
National Interagency Radio Support
Cache (NIRSC) radio systems and kits will
be requested on a ROSS Equipment
Order through established ordering
channels to the National Interagency
Coordination Center (NICC).

– Includes: All 4000 series kits & systems,
  MAFFS Base Station, Global Star Satellite
  Phones, and Technisonic Aircraft Radios.
Ordering Process Changes
         for 2006
NFES sub-parts to the NIRSC radio kits
and systems will continue to be ordered as
supplies, but ordered cache to cache.

– Examples: Antenna, speaker/mic, cloning
  cable, etc.
General Ordering Guidelines
Mobile Cache Support Vans (NFES 2069), 500
Person Medical Kits (NFES 1835), Fire Remote
Automatic Weather Stations (NFES 5869),
Project Remote Automatic Weather Stations
(NFES 5870), and all NIRSC radio systems and
kits must be ordered through the geographic
area coordination centers (GACC).

Atmospheric Theodolite Meteorological Units
(ATMU) must be ordered through NICC at
National Preparedness Levels 4 and 5.
General Ordering Guidelines
Local dispatch centers order direct to their
geographical area National Interagency Support
Cache (NISC) for NFES supplies not available
from their local cache (excluding previously
mentioned items which must be ordered through
the GACC).

Type 1 and 2 Incident Management Teams may
also order direct to the supporting NISC for
NFES supplies (excluding previously mentioned
items which must be ordered through the GACC)
with concurrence from the hosting agency.
General Ordering Guidelines
Prior to ordering please call the 24-hr phone
number (_____) to alert the supporting NISC of
the pending order, followed by faxing the order
to (_____). Always confirm fax receipt and
legibility.

Resource orders sent to the supporting NISC
with multiple request numbers (on the same
page) requiring different shipping methods or
destinations, must be faxed on separate pages.
Each faxed resource order should only show the
request numbers to be shipped together to one
destination. Line through (black out) request
numbers not being shipped in the same manner
or to the same destination.
General Ordering Guidelines
Orders for NFES supplies not available
from the supporting NISC will be
forwarded by that cache to the nearest
NISC able to fill. However, before doing so
the incident must confirm that it requires
the supplies and the quantity specified.
The supporting NISC may recommend a
suitable substitute or local purchase.
General Ordering Guidelines
Ordering efficiency will be improved if the
incident initially checks stocking locations
in the current NFES Catalog for each
supply requested.

Follow local established ordering
procedures in placing requests for non-
NFES supplies with either the Buying
Team or local procurement unit.
  Supply Resource Order
Block 2. INCIDENT/PROJECT NAME
– Required.
Block 3. INCIDENT/PROJECT ORDER
NUMBER
– XX-XXX(X)-XXXXXX
    XX = 2 letter state identifier
    XXX = 3 or 4 character unit identifier
    XXXXXX = Office reference number
    comprised of six digits

– Example: AK-ACC-000043
  Supply Resource Order
Block 4. OFFICE REFERENCE NUMBER
– Interagency FireCode plus Forest Service 2
  character prefix if assigned.
     For all non-suppression orders, GBK and
     AKK require that the BLM financial code
     include the state/office identifier, sub
     activity number, program element, and
     project number (if applicable).

– Examples:   B2UY
              P4B5FG
              NV-913-HT-2810
              ID-930-2810-HT-012D
  Supply Resource Order
Block 5. DESCRIPTIVE
LOCATION/RESPONSE AREA
– Contains the Billing Address (Street
  address, NOT a P.O. Box), regardless of
  delivery mode, including “Will P/U” orders.
    If writing the billing address here is not an
    option, ensure that it is captured in the
    body of the order (Block 12).
    For items requested on Continuation
    Sheets, either include a copy of the
    Resource Order header form or write the
    billing address in Block 12 for each faxed
    order.
   Supply Resource Order
Block 8. INCIDENT BASE/PHONE
NUMBER
– Servicing local dispatch center number.
Block 9. JURISDICTION/AGENCY
– The responsible agency must correspond with
  the three or four character unit identifier listed
  in Block 3, Incident Order Number.
Block 10. ORDERING OFFICE
– Required Information.
  Supply Resource Order
Block 12. REQUEST NUMBER
– An S number is mandatory for tracking and
  reporting shipping status.
    Ensure there are no duplicate request
    numbers on the same order.
Block 12. QUANTITY
– Must be by Unit of Issue (U/I) as listed in the
  NFES Catalog.
    Take into consideration Standard Packs
    when calculating the quantity ordered, as
    items ordered in standard packs can
    improve fill time.
  Supply Resource Order
Block 12. QUANTITY (continued)
– Examples of Standard Pack Fill Scenarios
    130 EA Gray Sleeping Pads ordered - Std
    Pk: 50/BX
    10 PG AA Batteries ordered - Std Pk: 12
    PG/BX
Block 12. RESOURCE REQUESTED
– NFES # mandatory, followed by item
  description.
    REMEMBER, items not being ordered from
    the supporting NISC need to be either
    marked off the order (e.g. lined through) or
    a line drawn below the last request placed.
  Supply Resource Order
Block 12. NEEDED DATE/TIME
– Realistic timeframes.
Block 12. DELIVER TO
– If the Ship To (delivery) address is different
  than the Block 5 billing address on the
  Resource Order header form, then it needs to
  be noted in Block 12. If they are the same,
  then writing Block 5 as the delivery point will
  suffice.
– For requests placed on Continuation Sheets,
  a Block 5 delivery point requires that a copy of
  the Resource Order header form be included
  with each faxed order. This may be the most
  efficient alternative when both Bill To and
  Ship To addresses are the same.
  Supply Resource Order
Block 12. DELIVER TO (continued)
– When the Ship To address is different than
  the Bill To address, the Ship To address
  needs to be noted in Block 12 for each faxed
  order.

– If there is not a physical address associated
  with the delivery point (i.e. The Fire, ICP
  Helibase, etc.), then driving directions and/or
  a map is required. If the delivery point
  changes, a map and/or driving directions may
  be required.
   Supply Resource Order
– Block 12. DELIVER TO (continued)
– Requests sent air freight require instructions
  to either „Hold & Call‟ with a noted phone
  number (i.e. Block 8) or deliver to a specified
  location. If delivery is to other than a physical
  address, a map and/or driving instructions
  may be required.

– Shipping mode needs to be noted for all
  requests prior to faxing to the NISC. That
  NISC will provide the best shipping option
  based on Needed Date/Time if there is a
  question.
  Supply Resource Order
Block 12. DELIVER TO (continued)
– Uncommon airport identifiers should be
  defined in Block 12 when the NISC is
  arranging transportation.
       Lessons Learned
Blind faxes:
– No way to ensure order was received.
    Results in misunderstandings.
    Incident does not receive supplies when
    needed.
        Lessons Learned
Blind faxes:
– Order sits on a fax machine during or after
  normal business hours resulting in the NISC
  being unable to meet Date/Time Needed.
    Hesitation by dispatchers to contact the
    NISC Duty Officer after hours – If in doubt,
    call.
    Large orders can take 3-4 hours to get on
    the road.
    NISC is unable to take advantage of early
    morning freight.
       Lessons Learned
ROSS Supply Orders

– Supply resource orders generated in ROSS
  are difficult to read when faxed.
    Until ICBS is able to interface with ROSS
    (estimating 2007 at the earliest), please
    continue to utilize the old style Supply
    Resource Order form when ordering from
    the NISC.
        Lessons Learned
Operational Agreements between
bordering geographical area NISCs.

– Allow for increased efficiencies in supply
  mobilization.
        Lessons Learned
Operational Agreements between
bordering geographical area NISCs.
– All key players need to be contacted when the
  plan is activated.
     Initial Resource Orders can appear
     unannounced and sit on the receiving out
     of area cache‟s fax until discovered.
     Timely notification of supply plan beginning
     at the supporting local dispatch center
     through establish channels (e.g.,
     supporting GACC  within area NISC and
     GACC in which the requested supporting
     NISC resides  requested supporting
     NISC).
                         2006
Dispatcher & Ordering Manager


    JOB AID
Slides 26 and 27 are intended to be printed on a single sheet of
   paper or cardstock and available to Dispatchers, Ordering
Managers and Supply Unit Leaders for a quick reference guide.
                                             Dispatcher & Ordering Manager
                                                          JOB AID
                                  For ordering from National Interagency Support Cache
                                             General Ordering Information
1.      National Incident Radio Support Cache (NIRSC) radio kits and systems must be ordered through the
geographic area coordination centers on a ROSS Equipment Order. All other NFES items are ordered on a Supply
Resource Order form.
2.      Mobile Cache Support Vans (NFES 2069), 500 Person Medical Kits (NFES 1835), Fire Remote Automatic
Weather Stations (FRAWS-NFES 5869), and Project Remote Automatic Weather Stations (PRAWS-NFES 5870)
must all be ordered through the geographic area coordination centers. Atmospheric Theodolite Meteorological
Units (ATMU-NFES 1836) must be ordered through the geographic area coordination centers at National
Preparedness Levels 4 & 5.
3.      Dispatch Centers may order direct to a NISC for NFES items not available from the local cache (excluding
those listed in 1 & 2 above). Type 1 & 2 Teams may also order direct to the Servicing Cache for NFES items
(excluding those listed in 1 & 2 above) with concurrence from the hosting agency. In either case, prior to ordering
please call the 24-hr. phone number to alert the Servicing Cache of the pending order, followed by faxing the
order. Always confirm fax receipt and legibility.
4.      Resource orders sent to the Servicing Cache with multiple request numbers (on the same page) requiring
different shipping methods or destinations, must be faxed on separate pages. Each resource order page faxed to
Servicing Cache should only show the request numbers to be shipped together to one destination. Line through
(black out) request numbers not being shipped in the same manner or to the same destination.
5.      Orders for NFES items not available or stocked at the Servicing Cache will be forwarded to the nearest
National Cache able to fill. However, the Incident must confirm that it requires the items and the quantity specified.
The Servicing Cache may recommend a suitable substitute or local purchase. Ordering efficiency will be improved
if the incident initially checks stocking locations in the current NFES Catalog for each item requested.

6.  Follow local established ordering procedures in placing requests for non-NFES items with either the Buying
Team or local procurement unit.
                                                                      2. INCIDENT/PROJECT NAME             3. INCIDENT/PROJECT ORDER NUMBER                  4.OFFICE REFERENCE NUMBER
       RESOURCE ORDER
                                                                                                           XX-XXX(X)-XXXXXX                                  Interagency FireCode plus Forest Service
                                                                                                                                                             2 character prefix if assigned. For all
                                                                                                           XX = 2-letter State identifier                    non-suppression orders, BLM Caches
                                                                       (Required Information)
                                                                                                                                                             require the BLM financial code, include
             SUPPLIES                                                                                      XXX(X) = 3 or 4 character unit identifier         The state/office identifier, sub activity
                                                                                                                                                             num ber, program element, and project
                                                                                                           XXXXXX = Office reference number                  num ber (if applicable).
                                                                                                           (List all 6 digits)

      5. DESCRIPTIVE LOCATION/RESPONSE AREA                            6.                                  8. INCIDENT BASE/PHONE NUMBER                     9. JURISDICTION/AGENCY
      For Cache orders, Blk 5 contains the Billing Address
      (Street address, NOT a P.O. Box), regardless of                                                                                                        Responsible agency must correspond w ith
      Transportation mode, including „Will P/U‟ orders. If w riting                                                                                          three or four character unit identifier listed in
      the billing address in Blk 5 is not an option, ensure that it                                            (Servicing local dispatch center number )     Blk 3, Incident Order Number.
      is captured in the body of the order (Blk 12). For items
      requested on Continuation Sheets, either include a copy                                                                                                10. ORDERING OFFICE
                                                                       7.
      of the Resource Order header form or w rite the Billing                                                                                                (Required Information)
      Address in Blk 12 for each faxed order.
       11.




 12.                                                                                             NEEDED
                                      QUANTITY                   RESOURCE REQUESTED                                                                    DELIVER TO
Request Num ber                                                                                 DATE/TIME

                                                                                                                 If the Ship To (delivery) address is different than the Blk 5 billing address on the
 S-?                                                                                                             Resource Order header form, then it needs to be noted in Blk 12. If they are the
                                                                                                                 sam e, then writing ‘Blk 5’ as the delivery point w ill suffice. How ever, for requests
 Mandatory for                                                                                                   placed on Continuation Sheets, a ‘Blk 5’ delivery point requires that a copy of
                                  Must be by Unit
 tracking and                                                                                                    the Resource Order header form be included w ith each faxed order. This m ay be
                                  of Issue (U/I) as
 reporting                                               NFES # mandatory, followed by                           the m ost efficient alternative when both Bill To and Ship To addresses are the
                                  listed In NFES
 shipping status.                                        description of item.                                    sam e. When the Ship To address is different than the Bill To address, the Ship To
                                  Catalog.
                                                                                                                 address needs to be noted in Blk 12 for each faxed order. If there is not a physical
 Ensure there                                                                                                    address associated with the delivery point (i.e., The Fire, ICP, Helibase, etc.), then
                                  Take Into              REMEMBER, items not being
 are no duplicate                                                                                                driving directions and/or a m ap is required. If the delivery point changes, a m ap
                                  consideration
 request                                                 ordered from the Servicing               (Realistic     and/or driving directions m ay be required.
                                  Standard Packs
 numbers on the                                          Cache need to be either                timeframes)
                                  w hen calculating
 same order.                                                                                                     Requests sent air freight require instructions to either ’Hold & Call’ w hat phone #
                                  the quantity           marked off the order
                                                                                                                 (i.e., Blk 8) or deliver to a specified location. If delivery is to other than a physical
                                  ordered, as items      (i.e., lined through) or a line                         address, a m ap and/or driving directions may be required.
                                  ordered In
                                                         drawn below the last request
                                  standard packs
                                                         placed.                                                 The Servicing Cache w ill provide best shipping option based on Needed Date &
                                  can improve fill
                                                                                                                 Tim e if there is a question (please ask). Indicate m ode of shipping for all requests
                                  time.
                                                                                                                 prior to faxing.

                                                                                                                 Please define in Blk 12 or clarify w ith follow-up phone call uncommon airport
                                                                                                                 identifiers where the Servicing Cache is arranging transportation.