PREFERENCE

							                                                         PREFERENCE
                                                         Thinking and Communication Styles



DESCRIPTION                                              OUTCOMES                                                   KEY AREAS
This course uses the Herrmann                            • Insights into the thinking, decision-                    • Success element at work -
Brain Dominance Instrument (HBDI)                          making, problem solving, and                               ‘Emotional Competence’
to profile thinking preferences and                        communication styles of individuals
provide insights into individual                           and the group                                            • HBDI and debrief
communication and influencing                                                                                       • Understanding Self and Impact at
styles. It also explores the                             • Recognition of personal
                                                           preferences, their impact on                               Work
Emotional Competence Framework,
                                                           communication, influence, and
drawn from the work of Daniel                                                                                       • Understanding Others
Goleman. The course looks at how                           customer relations
to use this knowledge to recognise                                                                                  • Effective Thinking
                                                         • An understanding of how
others’ preferences and how to
adjust ones thinking and behaviour
                                                           to maximise productivity of                              • Effective Communication
                                                           individuals/groups in pitches and
to create a more desirable result.                         projects                                                 • Maximising Group Effectiveness

METHOD                                                   • Gain individual recognition of skills
                                                           to develop
Instructor led, highly experiential,
course, video, discussion, role play                     • Increases in team effectiveness
application and exercises                                  and reduction of potential conflict

COURSE DURATION                                          • Individuals and teams that plan
                                                           more effectively and make more
1 day
                                                           ‘whole brain’ decisions

                                                         • Better understanding of clients’
                                                           communication preferences and an
                                                           ability to adjust styles appropriately




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