S p r i n g 2 0 0 7 N ew s l e t te r Completion of RailCorp project Leanne Cooper, Peter Mullen, Richard Doyle, Sue Rudaz, Bruce Weston, Paula Kennedy, Ian Moir, Meggan Michell at the Old Teachers College, Armidale. I n September 2007 RailCorp took delivery of their audiovisual learning experience that has been well much anticipated customised online Course for received by participants. Level 5 Safety Incident Investigations which they had commissioned unE Partnerships to develop. Paula Kennedy, from the Safety Environment Group at RailCorp commented that “For large organisations The course was based on content that was it is often difficult to deliver a consistent message previously delivered to participants through throughout the training, particularly when it is workshops but RailCorp had a vision to use cutting delivered by different presenters in a variety of edge technology to better fit their business needs. situations. For RailCorp, delivery of this course unE Partnerships was able to make this vision a through Computer Based Training will ensure a reality. consistent approach to the quality and delivery of training.” Bruce weston, Acting Manager Assurance and Investigation at RailCorp said “we are extremely The Level 5 Safety Incident Investigations course impressed by unE Partnerships ability to will initially be undertaken by a group of 500 understand our needs and continually adapt to the students but will eventually be undertaken by changing schedule and approval requirements that thousands of supervisors within RailCorp over the occurred throughout the period of the project.” next 2 years. “This course will provide RailCorp with a far more efficient way of delivering To create a familiar look and feel, RailCorp’s essential safety training to our staff throughout network signage was incorporated into the design the organisation” said Ian Moir, Acting Manager of the course’s theme and navigational tools. The Investigations for RailCorp “It means that we can familiar images and signage created an immediate allocate small groups to complete the training impact on the pilot group making them feel more within the workplace, rather than bringing them to comfortable with the online delivery mode. This a central location. This not only saves time but also imagery was supported by the use of an animated reduces opportunity cost of replacing staff during character providing participants with a full the training.” T h E E d u C A T I o n & T R A I n I n G C o M PA n y o F T h E u n I v E R S I T y o F n E w E n G L A n d AIMEX u NE Partnerships attended the Asia Pacific’s International Mining Exhibition (AIMEX) from 4 – 7 September at the Sydney Showground. This event provided an opportunity to showcase the extensive range of qualifications within our scope and also to highlight the direct benefits of flexible vocational education within the workplace. unE Partnerships currently delivers Frontline Management to the Tiwest Joint venture - a fully integrated titanium minerals mining and downstream processing company in Western Australia. The flexible delivery of unE Partnerships’ courses ensure that all staff, including shift workers and machine operators are given the opportunity to complete their qualification through assessments. These assessments are managed by an assessor who understands the Tiwest business and can accommodate individual learning outcomes to facilitate a positive Kathryn Hogan, Fiona Blevins, Myeka Page and Di Robertson-Smith outcome for both the business and the participant. unE Partnership’s Managing director, Richard doyle, spoke at the Many visitors to the unE Partnerships stand were also quick to see the ‘Mining 2020” conference which was held in conjunction with AIMEX. application and benefit to their own workplace of a web-based training Richard highlighted the issues of the skills shortage currently being program that was showcased for the first time at AIMEX. The program experienced by the mining sector. was developed for RailCorp to facilitate training to a large group of investigative staff and highlighted unE Partnerships’ ability to create we look forward to working more extensively with the mining industry innovative training solutions for our clients. in the future. Developing specialised programs for AGPN I n 2006, the Australian General Practice network (AGPn) and unE unE Partnerships, in conjunction with AGPn, has also developed a Partnerships designed a specialised Executive Leadership Program Leadership and development Program for nurses in General Practice. for network members to enhance management capability and The course provides essential skills for nurses engaged in primary strengthen leadership behaviour within the division. healthcare services within private and general public practices and for those employed by divisions of General Practice. The program targets emerging leaders, CEos and senior management, with the aim of developing skills to effectively manage the strategic unE Partnerships looks forward to working with AGPn in 2008. direction of the Division through leadership, financial management and comprehensive business operations. Successful completion of the program provides candidates with an Advanced diploma of Business Management, as well as credit into the MBA program at the university Professional Practice Manager of new England. Development Program vicki Poxon, CEo for Brisbane South division of General Practice, has F just completed the Executive Leadership Program and was able to use or some time now, unE Partnerships’ Professional Practice her new skills immediately as CEo. “I restructured everything – human Manager development Program has been running resources, IT/IM, introduced finance and compliance procedures and individual module workshops in conjunction with divisions systems and revamped governance.” vicki has just completed a new of the Australian General Practice network. business plan, which was a refined version of her final assignment. This industry-specific program covers all the essential skills The practical nature of this program provides a double benefit to both required to run a modern general or specialist practice. The the individual and the division. The assessment items are directly program can be completed at Certificate III, Certificate IV or relevant to the workplace ensuring that new skills can be applied diploma level. immediately. Those who participate in the workshops are provided with a great opportunity to network with colleagues, exchange ideas and practice made perfect share experiences. UNE Partnerships w w w. u n e p a r t n e r s h i p s . e d u . a u Cause for Celebration I n August last year, 20 staff from the Greater Building Society For some in the group, this was their first formal study program since (The Greater) embarked on a learning journey that proved to be leaving high school. Some were apprehensive as to their capabilities challenging, rewarding and overwhelmingly satisfying. Twelve but the support provided by the unE Partnerships trainers gave them months later after graduating from unE Partnerships’ Advanced greater confidence in their own abilities diploma of Business Management, they had cause to celebrate the outstanding success of their progress. The final assessment was achieved through a group project, comprised of individuals selected by the Greater to ensure a variety of positions According to Susan Brooks, Learning and development Manager at and personality types. while communication often proved challenging, the Greater Building Society, “The Greater have introduced a formal it forced individuals from various locations to function as a collective management development program, targeting new and existing team. Each group developed and presented a proposal to the Greater members of the management team across the organisation as part Board that was designed to increase profitability, improve efficiency or of their ongoing commitment to staff. we selected unE Partnerships introduce a new product into the market. The topics were extensively as the provider of the Advanced diploma of Business Management researched to justify the proposal, and included a business plan with because of its practical workplace focus and have been impressed by projected outcomes and implementation activities. Management the rigorous effort made by our staff in completing this qualification. were so impressed that they are now giving serious consideration to The Greater is delighted with the development of staff as they apply the implementation of each of the business improvement plans put their new skills and knowledge into their daily activities as they build forward. the future of the business.” Celebrating their success in completing their Advanced Diploma of Business Management are: Back row from left to right: Kevin Buckley; Peter Marquet; hiding in the very back is Sandra Burley; David Tanchevski; David Bryde; Mick Herb, Wayne Dean; Steve Goverd Middle row: Lynn Mangovski; Tracy Gee; Michelle Cork; Colin Hope; Debra Harwood; Ian Hartley; William Boyd; Kelly Keywood; Jenny Whitby Front row: Wes Lassam; Lili Leitch Improving individual performance and organisational capability UNE Partnerships w w w. u n e p a r t n e r s h i p s . e d u . a u Skills shortage Creating u business nE Partnerships’ spring newsletter comes at a time when education and training is now at the forefront of the policy debate in Australia. one issue dominating the debate is the solutions skills shortage. not a day goes past where the term skills shortage is not mentioned in the media. The term skills shortage has many meanings and there is no simple measure of the existence of a skill shortage. In this context a shortage relates to demand for a particular skill, exceeding the availability of skilled workers. Business Administration The Australian economy has been in the longest period of economic growth in history. unemployment has fallen to levels not seen since the 1970s and some states, such as western Australia and Business Management Queensland are now experiencing full employment. This prosperity is driven by the Chinese and Indian economies where there is a need for huge amounts of resources to fuel economic growth and Executive Leadership development. The downside of the resources and economic boom is a skill shortage, particularly in a number of sectors of the Australian economy. Facilities Management In Australia and elsewhere, there appears to be a mismatch between jobs and skills. Some employers are unable to attract the workers Frontline Management they want due to a variance in expectations in pay and working conditions. Another cause of the skills shortage relates to the underinvestment Government in skills development by the private sector and weaknesses within the Australian education and training sector. The recent 2007 Budget and forthcoming federal election have re- Human Resources focused attention onto the importance of education with policy shifts providing new opportunities to individuals within the vocational and higher education sectors. This gives students undertaking full fee vET Practice Management diploma and advanced diploma courses with approved credit transfer arrangements to higher education providers, access to loans for their studies effective late 2008. Project Management Skilling and overcoming the skills shortage is a shared responsibility of individuals, organisations and government. unE Partnerships is Real Estate playing its role in addressing the skills shortage by customising its education and training solutions to improve individual performance and organisational capability. Training & Assessment 1800 066 128 UNE Partnerships Pty Ltd ABN 74 003 099 125 Richard Doyle PO Box U199, University of New England NSW 2351 Managing director Ph: (02) 6773 0000 • Fax: (02) 6772 5230 email: email@example.com www.unepartnerships.edu.au
"In September 2007 RailCorp took delivery of their"