Q HOW IS TICKETFUSION DIFFERENT FROM OTHER TICKETING SOLUTIONS Q

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					                                                                                                     FAQ
 Q: HOW IS TICKETFUSION DIFFERENT FROM OTHER TICKETING SOLUTIONS?
     TicketFusion is a new kind of ticketing service provider. We deliver a more powerful feature set, with less
     cost and overhead, than any other system available. With robust, network-delivered components that can be
     combined according to your needs, flexible pricing structures, and little or no up-front costs, we’re ready to put
     you in the driver’s seat of your ticketing operation. It’s a lot easier than you think. We feel that there is a big
     gap between traditional “full service” ticketing, and the newer “Web-based” solutions. TicketFusion fills that
     gap, bringing you the best of both worlds in a true next-generation system.




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 Q: IS THERE AN INITIAL SETUP FEE?
     No.

 Q: AM I CHARGED A FEE WHEN I PLACE A NEW EVENT ON THE SYSTEM?
     No.

 Q: ARE THERE ONGOING FEES FOR SYSTEM ACCESS?
     No. TicketFusion’s flexible pricing strategies are all performance-based. Our compensation is solely based on
     the number of tickets that you sell with us.

 Q: HOW DO I GET PAID?
     TicketFusion will connect directly with your existing banking services and provide you with real-time cash
     flow. TicketFusion utilizes a combination of merchant services, Direct Deposits and Automated Clearing House
     transfers to give our clients a wide range of payment and settlement options. This includes pre- and post-event
     settlement possibilities. We also have strong, longstanding relationships with our preffered providers of these
     services. This ensures our capabilities into the future. Regardless of your choices or how you integrate with
     TicketFusion, we will establish a seamless flow of money and create a solution that works for your business.

 Q: CAN I CONTROL THE FEES THAT MY PATRONS ENCOUNTER WHEN THEY BUY ONLINE?
     Yes. The efficiency of the TicketFusion system allows us to provide great service at very reasonable rates. Plus,
     our system allows you to control where the money comes from. It’s your call as to whether we:
        • Pass fees along to the public
        • Embed our fees in ticket prices so your patrons don’t encounter surcharges
        • Split fees between you and your patrons
     Plus, our ability to interface directly with your bank provides us with greater flexibility in “capping” convenience
     fees – remember, our sole interest is to sell as many of your tickets as possible, so we take care of you and your
     buyers.

 Q: CAN I MAKE MY OWN CHANGES AND UPDATES?
     Yes. TicketFusion gives you complete hands-on control over all your events. Just log in, type in your adds/
     moves/changes, and they take effect system-wide immediately.

 Q: HOW DO TICKETFUSION’S “PRIVATE LABEL” SOLUTIONS DIFFER FROM OTHERS?
     We hear a lot of talk about “private label” technologies, which turn out to be not much more than a logo
     dropped into a standard faceplate. TicketFusion goes much farther. We provide you with an online store
     that matches your site design, to the point where most patrons don’t even know they’ve left your site when
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     they click “Buy” Your TicketFusion online box office features only your events, is not cluttered with distracting
     advertisements, and is all about you, your brand, and your tickets.




sales@ticketfusion.com               w              877 548 3237                  w             www.ticketfusion.com
                                                                                                     FAQ
 Q: I NEED A SYSTEM THAT WILL REALLY HANDLE MY TICKETING – NOT JUST WEB SALES, BUT
    MY BOX OFFICE, CALL CENTER, REMOTE LOCATIONS, WALKUP AND DAY-OF NEEDS. WILL
    TICKETFUSION DO ALL THAT?
     Yes. If you’re like most box office managers, you’ve had trouble getting the right answers from ticketing vendors
     once the discussion shifts to your box office, call center and outlets. Providing real solutions for your box office
     is actually viewed by some providers as a conflict of interest – it reduces the volume of sales through their Web
     sites and their call centers, which is the last thing they want. So, if you want real control, you’re faced with the
     prospect of in-house systems that cost a fortune up front, hit you with additional fees going forward, become




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     obsolete, force you to be in the technology business, etc.

     TicketFusion’s approach is different. Our BoxOffice application suite is a complete, one-stop toolkit for all of
     your box office, POS, call center and mailroom requirements, as well as day-of redemption and post-event
     needs. TicketFusion is completely network-delivered, which means that you get the benefits of an in-house
     system, without the hassles and expense. Call today and ask us about all your requirements.

 Q: CAN TICKETFUSION TAKE MY PHONE ORDERS AND PROVIDE MAIL ORDER FULFILLMENT?
     Yes, TicketFusion provides both phone sales and mail-order services, at no cost to you. Alternatively, if you
     prefer to manage these services yourself, TicketFusion includes everything you need to operate your own
     mailroom and/or call center.

 Q: WHAT ARE THE BENEFITS OF TICKETFUSION’S REPORTING FEATURES?
     Just log into the system from any computer with an Internet connection to access an in-depth array of event
     and financial reports, as well as patron data for each event. All of the information contained in TicketFusion’s
     report sets can be easily exported to assist in your event management, accounting and direct marketing
     activities.

 Q: IS ANY SOFTWARE INSTALLATION REQUIRED?
     No. TicketFusion software runs in any Web browser, requires no installation, and poses no upgrade requirements
     or legacy issues.

 Q: DO I HAVE TO BUY/MANAGE A SERVER TO RUN THIS SYSTEM?
     No. TicketFusion software runs in any Web browser and requires no installation or in-house servers.

 Q: HOW SOON CAN I START SELLING TICKETS?
     In most instances, we can have you up and selling in 24 to 48 hours.

 Q: CAN I SELL SEASON TICKETS AND SUBSCRIPTIONS?
     Yes. TicketFusion makes it easy for you to create, manage and sell your season tickets, subscriptions and other
     packages.

 Q: CAN TICKETFUSION PROVIDE TICKETING TERMINALS FOR MY BOX OFFICE?
     Yes. TicketFusion offers turnkey terminal solutions for your box office and call center, directly connected
     to your banking services. Sales terminals come with ticket printers, receipt printers, card swipers and more;
     they manage all your inventory in real time while co-selling at other locations; and they do it all very cost-
     effectively.




sales@ticketfusion.com               w              877 548 3237                  w             www.ticketfusion.com

				
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