Commonwealth of Virginia Interim Balanced Scorecard Project Evaluation by htf66134

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									                                Commonwealth of Virginia
                       Interim Balanced Scorecard Project Evaluation
                                                    for the
                                        EZ Pass Implementation Project
                              Criteria                                 Score                  Comment
                                                                               This project addresses the business
Stakeholder Perspective                                                 G      needs of internal and external stake-
                                                                               holders.
      1.      To what degree does the proposed investment result               Several tangible and intangible benefits
              in significant tangible and intangible benefits for       G      identified, with some quantification and
                                                                               supporting data provided.
              stakeholders?
      2.      To what degree does the proposed investment target               Stakeholders identified. A survey of
                                                                               Virginia customers’ needs and review
              stakeholders that have been chronically under-
              served by information technology investments?
                                                                        G      of Virginia reports of existing customer
                                                                               volumes is planned.
      3.      To what degree does the proposed investment in-                   Less pollution from vehicles and
              crease public protection, health, environment, or         G      smoother traffic flows are anticipated.
              safety?
      4.      To what degree does the proposed investment an-                  Travel time for out of state customers
              ticipate improvements to internal and external cus-              using EZ Pass in Virginia would im-
              tomer service delivery (e.g., faster response, greater    G      prove. Virginia Smart Tag holders
              access to information, elimination or reduction in               would gain similar travel benefits in
              client complaints)?                                              other EZ Pass states.
      5.      To what degree does the proposed investment in-                   This investment expands the use of
              crease citizen access to government services?             G      state toll facilities and includes out of
                                                                               state customers.
                                                                               This investment will achieve interop-
Business Process Perspective                                            G      erability between Smart Tag and EZ
                                                                               Pass electronic toll collection systems.
      6.      To what degree does the proposed investment result                No information sharing opportunities
              in information sharing between organizational units       Y      identified.
              throughout the proponent agency?
      7.      To what degree does the proposed investment an-                  The proposal implies that customers
                                                                               would need to purchase only one trans-
              ticipate greater flexibility in agency responses to
              stakeholder requests, reduction, or elimination of
                                                                        G      ponder.
              paperwork or manual tasks?
      8.      To what degree does the proposed investment an-                  Potential increased capacity and re-
                                                                               duced traffic delays at toll facilities
              ticipate improved use of resources, improved turn-
              around time, or expanded capacity of key proc-
                                                                        G      identified, with supporting data pro-
              esses?                                                           vided.
      9.      To what degree does the proposed investment sup-
              port legal or regulatory requirements?
                                                                       N/A
      10. To what degree does the proposed investment syn-
          chronize with mission needs, agency critical issues,          G
          and core business activities?


Version 2.0                                                     1                                               12/17/2003
                             Commonwealth of Virginia
                    Interim Balanced Scorecard Project Evaluation
                                                 for the
                                     EZ Pass Implementation Project
                           Criteria                                Score                  Comment
      11. To what degree does the proponent agency possess                 Other electronic toll collection facilities
                                                                           are in place in Virginia, however, no
          demonstrated readiness and capacity to succeed
          with information technology investments of this
                                                                    G      EZ Pass experience.
          magnitude and scope?
                                                                           The project has strong political support
Project Management Perspective                                             from the Governor and equally strong
                                                                    G      management involvement and support
                                                                           from the Secretary of Transportation
                                                                           and VDOT leadership.
      12. To what degree does the proposed investment pre-                 The business case identified in the pro-
          sent a sound business case?                               G      posal is substantiated by quantitative
                                                                           data.
      13. To what degree does the project proposal or charter              The project scope is not fully defined.
          adequately establish project scope, cost, and sched-      Y      An updated and signed Project Charter
                                                                           will be available by December 1
          ule baselines?
      14. To what degree does the proposed investment have                 Investment has strong support from
          executive-level sponsorship, including the appropriate    G      Governor.
          cabinet secretary?
      15. To what degree does the project charter define an ef-            Charter reflects strong VDOT leader-
          fective project management organization?                  G      ship involvement and support.

      16. To what degree is adequate and sustained funding                 The project is fully funded through the
          insured for the duration of the proposed invest-          G      VDOT Toll Facilities Revolving Ac-
                                                                           count.
          ment?
                                                                           Financial and economic benefits identi-
Financial and Economic Perspective                                  G      fied.

      17. To what degree will the proposed investment result               Positive return on investment asserted
          in a positive return on investment?                       G      but not calculated. Some quantification
                                                                           of benefits provided.
      18. To what degree does the proposed investment target               Improvements to existing VDOT elec-
                                                                           tronic toll collection system established.
          business areas that have been chronically under-
          served in the past by the lack of investments in in-
                                                                    G
          formation technology?
      19. To what degree does the proposed investment lev-                 The project is fully funded through the
          erage funding from the federal government or from         G      VDOT Toll Facilities Revolving Ac-
                                                                           count.
          the private sector?
      20. To what degree does the proposed investment lead                 The proposal provides some indication
          to increased economic development within the                     that expanding electronic toll collection
          state?                                                    G      will lead to increased traffic flow and,
                                                                           indirectly, to improved economic de-
                                                                           velopment.

Version 2.0                                                  2                                              12/17/2003
                             Commonwealth of Virginia
                    Interim Balanced Scorecard Project Evaluation
                                                for the
                                    EZ Pass Implementation Project
                           Criteria                              Score                 Comment
                                                                         On balance, the impact on the Com-
Enterprise (Commonwealth) Portfolio Per-                                 monwealth Enterprise Architecture and
spective                                                          G      associated consolidation goals is posi-
                                                                         tive.
      21. To what degree does the proposed investment move               The investment has potential for a posi-
          the Commonwealth toward an enterprise business          G      tive impact on the enterprise business
                                                                         model.
          model with business partners and stakeholders?
      22. To what degree does the proposed investment serve              The proposal has not established that
                                                                         data collected by the system can be
          multiple agencies through functional and process
          integration and improved data sharing?
                                                                  Y      shared with other state agencies, such
                                                                         as the State Police.
      23. To what degree does the proposed investment sup-               Current heterogeneous electronic toll
          port the enterprise goals of consolidation of infra-    G      collection systems within the Com-
                                                                         monwealth will be consolidated.
          structure, security, and administrative systems?
      24. To what degree does the proposed investment help               Aggregated risk for the portfolio is not
          balance the amount of aggregated risk in the Com-      N/A     established at this time.
          monwealth portfolio?
      25. To what degree does the proposed investment sup-               The investment will move VDOT to-
          port the Commonwealth Enterprise Architecture?          G      ward the predominant interstate elec-
                                                                         tronic toll collection system.
      26. To what degree does the proposed investment                    Desired mix of long and short-term in-
                                                                         vestments is not established at this time.
          maintain the desired portfolio balance between
          long-and-short term information technology in-
                                                                 N/A
          vestments?




Version 2.0                                                3                                             12/17/2003

								
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