CityLink Report to Renaissance West by pme11655


									 CityLink Report
Renaissance West

   December 22, 2005
December 23rd, 2005

Dear Tony, Paul, Len and Max,

I hope this finds you well and getting ready for the Holidays! We have
enjoyed putting together the materials you requested. I am sorry for the
delays but the police records have been a little tough to come by.

You have probably heard by now that Tuesday evening was a circus—an
adjourned meeting by Dale, screaming by the opposition, ‗false‘
memberships and other craziness while we had 100 folks waiting quietly
in the back. No we‘re not used to this and don‘t know how to play this
game, but we are making very good progress in the community with
grass-roots leaders and a sub-group of pastors who interestingly signed
the opposition‘s protest against us. They are now finding out the truth
on a number of different fronts. We are confident that this will continue

So, here is our next round of information and I am sure this will spark
other ideas or questions. So please read ahead and let us continue to
get to know each other.

I will be taking some family time and basically be out for until the New
Year, but feel free to leave a message and I will get back to you when I
am back. Thank you very much for your interest and professional
approach it is a pleasure working with you.

Happy Holidays!

Mark Stecher
                   Table of Contents

Executive Summary

    1.    December 3, 2005 Presentation
    2.    Research Summary
    3.    Planned Services
    4.    Crime Data
    5.    Addressing neighborhood schools
    6.    Addressing mental health/sex offenders
    7.    Alternative locations
    8.    Resident communications
    9.    Benefits to the Community
    10.   Addressing duplication of services
    11.   Property Tax
                    Executive Summary

Thank you for meeting with us in early December. We enjoyed our time
together and appreciate your questions. We hope to begin a great dialogue
with you in order to make CityLink Center the best possible addition to the
West End.

We have attempted to answer all of your questions as thoroughly as possible.
You‘ll see in the enclosed document that we have done extensive research
prior to beginning development of CityLink Center and that we‘ve got a strong
plan for a concept that will drive positive change in the West End. What you
will also note is that, we also have time and the energy to invite input from
the community.

We are committed to this idea, to doing it right and to serving the West End
community the best we can. Please let me know if there is anything I can do
to answer further questions. In the meantime, we‘ll continue to send you
                    2. Research Summary

Key Questions to Answer with summary
1. What were the key steps taken by CityLink to elicit feedback from key
stakeholders of the proposed CityLink Center?
2. What were the key findings uncovered during this process?
Research Overview
Development of the CityLink Center required a comprehensive undertaking in
understanding the current met and unmet needs of lower-income individuals.
The desire of this proposed center is to help the under-resourced of the city,
serving as a place where they could obtain multiple services that would
provide real life change. In August of 2004, CityLink began a strategic
research process to better understand the needs and desires of all those that
would be affected by the center, including those that would receive services,
volunteer services and those affected by the general actions of the center.

There were three key phases to this process: 1) Gathering preliminary
qualitative input from key stakeholders regarding the CityLink Center
concept, 2) Quantifying a prioritization of the needs expressed by these
stakeholders, 3) Generating possible service offerings and solutions based on
the prioritized values of stakeholders determined in Phase 2.

These phases took place over an extended period beginning in August 2004,
reaching out to more than 200 individual qualitative interviews or
quantitative surveys across sixteen key groups. The net result was a
preliminary description of key attributes in which the CityLink Center could
help to meet the most pressing needs of the under-resourced of individuals
affected by poverty within the city, and the manner in which they should do
so to have the most impact to help facilitate real life change.
           2. Research Summary – Phase 1

CityLink's first step was to elicit input from as many stakeholders as possible
   that would participate in or partner with the center. A total of 104
   participants took part in a number of small group discussions, including 34
   who were currently receiving services from one or more of the founding
   partners of the CityLink Center (Crossroad Health Center, The Lord's Gym,
   Jobs Plus Employment Network, City Ministries).

1. To gather initial feedback on the CityLink Center concept.
2. Formulate values that the center must possess in order to impact the lives
   of those that would be affected by the center, both directly and indirectly.

The 104 participants were broken into 1 of 16 small groups, including 6
   groups for participants currently receiving services. These 6 groups were
   broken up based on key demographic areas, including age, gender and
   marital status. The other 10 groups included: 1) Collaborative ministry
   leaders, 2) Possible donors/investors, 3) Prospective staff, 4) Prospective
   church volunteers, 5) Police Officers, 6) Local business people, 7)
   Referring agency staff, 8) Church outreach personnel, 9) Local school
   officials, 10) Local residents.
Each participant answered a questionnaire in a focus group or individual
   interview setting. After reading the CityLink center concept, a battery of
   primary questions were asked related to the values/issues of importance
   to the individual (1) prior to visiting the center, (2) during a visit to the
   center and (3) after a visit to the center.
The open-ended questions allowed each participant to provide their own
   opinion from their perspective. One or two facilitators led each session,
   with nearly every session led by individuals from outside agencies trained
   in qualitative research, including a majority of facilitators from Procter &
After the interviews, facilitators submitted their notes. A lead researcher and
   CityLink staff member reviewed all of the information in order to capture
   the values expressed by the participants, combining like responses.

A total of 39 values were extrapolated from the participants‘ responses.
   These values were then translated into a statement that articulated the
   need into a consistent format for the next phase of research (ex. Clients
   could maintain their dignity as they experience the center.)
The 39 values were then placed in a survey to determine importance &
           2. Research Summary – Phase 2

CityLink wanted to quantify their findings from the first phase of research.
They worked to have as many participants as possible from the first phase of
research to return and complete the quantitative questionnaire developed
based on their initial input. A total of 115 respondents from focus groups
participated including several additional participants.

To quantify the values identified within the phase one, in order to determine
the personal importance and current organizational performance of the
expressed values in order to determine the external and internal framework
of the CityLink Center as it concerns the facilities, programs, and professional
& volunteer staff.

The survey was completed individually, under the supervision of the lead
researcher and several of CityLink staff members. The lead researcher, after
explaining the concept of the Center, asked respondents to answer a two
part question for each of the 39 values/issue statements. The two part
questions are as follows:

Part 1: How important would the value/issues listed below be to you?
(Answers were given based on a 7-point scale from 7 (vitally important) to 1
(not at all important))

Part 2: In addition, from your experience, including what you may have seen
or heard, how well do other existing people/programs/facilities perform on
the following values/issues? (Answers were given based on a 7-point scale
from 7 (excellent) to 1 (poor))

Once completed, the research team prioritized the values from highest to
lowest importance including seriation from excellent to poor in performance.
The values were then placed into one of four quadrant areas based on the
importance and performance of each, helping to identify values that should
receive more focus in development.
            2. Research Summary – Phase 2

Details (cont.)

SUPport: Values/issues of relatively higher importance and relatively higher
performance. The resources and energy related to these values/issues should be
UPGrade: Values/issues of relatively higher importance and relatively lower
performance. The resources and energy related to these values/issues should be
SHIft: Values/issues of relatively lower importance and relatively higher
             performance. The resources and energy related to these values/issues
should be shifted.
TRAck: Values/issues of relatively lower importance and relatively lower
performance. The resources and energy related to these values/issues should be

All values/issues that fell within the SUPport and UPGrade quadrants were noted as
high priority. The highest values as it concerns personal importance were as
1. Clients could maintain their dignity as they experience the center
2. Staff and volunteers at the Center would be known for excellence in service, care
and love
3. Clients, volunteers and staff would feel safe and secure around the facility when
3. Clients would be empowered and encouraged to own their life change
4. Clients would experience a Center with a clean and well-maintained appearance
5. Clients would experience follow-through and support to help them as they
integrate into the community

The CityLink team had quantified and prioritized the values/issues in order to direct
accurate & appropriate focus during the development phase of the CityLink Center.
The results were based on a values/issues, and not specific tactical applications.
Therefore, the values provide a framework for development within the following
three areas: facility, programming, and people. As a result, the Design & leadership
team can integrate appropriate & representative solutions that reflect the core
values of the focus group participants.
            2. Research Summary – Phase 3

 The leadership team, consisting of representatives from each of the 9 founding
 partners, utilized the insights gained from phases 1 and 2 to generate service
 offerings that would meet the greatest needs of the proposed clients and
 volunteers of the CityLink Center.

 To formulate solutions that serve as the foundation for short & long-term
 services and programs that would make up the core competencies of the CityLink

 CityLink leaders, led by the lead research consultant, have and continue to
 leverage research findings to develop richer developmental concepts around the
 CityLink Center. The leadership team in a series of design meetings, issued
 practical applications that embodied the essence of the values providing a
 representative picture of how each value will thread through the fabric of the
 Center. The design meetings focused on three key areas of the center:
 professional staff and volunteers, programs, and place (facility).

Top 5 Solution Concepts – People
1. Have church ministry teams/buddy systems with oversight
2. Consistent volunteers/minimum one-year commitment/two times per
    week/accountability partner/friend/firm/caring/self-disclosing/ confidential
3. Greeters/friendly faces/positive people as deliverers of message/drama/good
    behavior police/tour guides
4. Two-to-one volunteer-to-client ratio/appropriate/adequate number of
    volunteers/staff level
5. Staff/volunteers answerable to Executive Director
                2. Research Summary – Phase 3
   Details (cont.)

   Top   5 Solution Concepts – Place
   1.     Small client classrooms/discussion groups for various topics
   2.     Private/designated program room with trained people
   3.     Private but visible screening area related to welcome/open feel
   4.     On-site learning/volunteer training center
   5.     Volunteer chat/debrief room/focus group discussion area

   Top   5 Solution Concepts – Programs
   1.     I-CARE/relief, relationship, real life change model
   2.     Mentoring with clients built on cradle to grave
   3.     Acceptance/reservations/regimentation/case management
   4.     Volunteer Individual Development Plan/quarterly
   5.     Volunteer in-service training

Through this creative and evaluative exercise, the design team was able to generate
solutions at a conceptual level to guide many of the future developments at the
Center. Essentially, the CityLink Foundation now had the necessary ―guide rails‖ to
ensure problem solving efforts in the near- and far-term future were both fluid and
                         3. Planned Services

CityLink Center will focus on five key service areas:
      1.   Employment and Education
      2.   Health and Wellness
      3.   Recreation
      4.   Housing, Life Basics
      5.   Community/Relationship Building

Services will be provided at CityLink Center through anchor partners and visiting
      –    Tennant Partners
             •   Tennant Partners will be permanent tenants at CityLink Center.
             •   All anchor partners will be faith-based organizations that have
                 agreed to the principles and code of conduct set out by CityLink.
             •   Currently our anchor partners are: Jobs Plus, Crossroad Health
                 Center, The Lord‘s Gym, and City Cure and City Gospel.
             •   In addition, CityLink will hire professional counselors intake of
                 counselors to create comprehensive and customized life plans. We
                 are currently in discussions with various experts in counseling to
                 determine best practices and apply to our systems.
             •   In addition, while founding and participating churches may not have
                 specific space allocations at CityLink, volunteers from these
                 churches will be a permanent resource on the CityLink campus.
      –    Visiting Ministries
             •   All other services will be provided on a rotating basis and be held in
                 various classrooms, community areas, etc.
CityLink will not provide some services but rather develop a referral network to
   direct people to other proven services throughout Cincinnati.
                       3. Planned Services

Services          Anchor Partner

                  JOBS PLUS                  Jobs plus offers a number of different
 Employment       •Job Placement             seminars and opportunities for people
and Education     •Job Readiness             to get back into the work force.

                  CROSSROAD HEALTH           Crossroad Health Center focuses on
   Health &       CENTER                     preventive health care and education so
   Wellness       •Wellness Training         that people can maintain health.
                  •Health Screening          Crossroad serves insured and
                  •Pregnancy Tests           uninsured.

                  THE LORD'S GYM             The Lord's Gym will operate a large
                  •Weight Lifting            gymnasium with excellent equipment
                  •Basketball Court          and provide strong male role models for
                  •Exercise Plan             spiritual guidance and development.

                  CITY MINISTRIES            CityMinistries has long-term programs
Housing - Life    •Transitional Shelter      Exodus for men and Courage to Change
   Basics         •Recovery Programs         for women which help people in
                  •Home Ownership            transition get back on their feet with
                   Assistance                the tools and attitudes to succeed.

                  STAFF/VOLUNTEERS           Intake specialists will focus on
Relationships -   •Intake Specialists        customizing an individual plan of
 Community        •Professional Counselors   services for each person at CityLink.
                  •Mentors, Teachers,        Staff and volunteers will develop lasting
                   Tutors                    relationships with CityLink participants
                                             to help encourage growth.
                        3. Planned Services

Visiting Partners . By partnering with other organizations and a network of
churches and volunteers, CityLink Center will be able to provide additional
counseling, educational, mentoring, and spiritual education ministries. CityLink is
currently building its roster of visiting ministries.

Referral Partners. CityLink is building a referral network to provide valuable
services not available on the CityLink campus.

                                                           Referral Network
Service Area          Visiting Partners                    NOT at CityLink

                      •Lifeskill/Job Training
 and Education
                      •College Assistance Planning
                      •Literacy Training
                      •Computer Classes
                      •Financial Advisory Services
                      •Legal Aid
                      •Tax Preparation

    Health &          •Oral care, Cleaning etc.            •Urgent Care
                      •Certified Counselors                •HIV/AIDS Testing
                      •Pre/Post Abortion
                      •Drug/Alcohol Groups (CGM)

                      •Sponsored Recreation
   Recreation         •Art/Music Classes
                      •Book Clubs
                      •Movies, etc.

 Housing - Life       •Hair Salon/Barbershop               •Emergency Shelter
                      •Clothing/Retail Store               •Food Relief
                                                           •Clothing Relief

Relationships -       •Parenting Classes
                      •Family Counseling
                              4. Crime Data

We are working to get complete and consistent data. At this point we have two
completed searches, but we have not yet had a chance to evaluate in detail and
gather all call-in research from the Police Department to verify interpretation.

                               Crime Stats/Offenses -        Calls to Police, special
                                City of Cinci Website           report from CPD

                               2003      2004     2005          2004        2005
CityLink Partners
City Gospel Mission              4         1        3            27           27
Crossroad Health Center          1         4        2
Jobs Plus                        5
Lord's Gym                       2         3        1

Other OTR Benchmarks
Wash Park Elementary             15        8         8
Wash Park                        25       20        14

Source: Special police run for CGM

Anecdotally, key leaders at each of our locations commented that there has been
little or no crime in their properties or associated with their properties. Generally
staff can recall few to no incidents at our proposed CityLink service providers.
        5. Addressing Neighborhood Schools

Clarity behind CityLink Partner Safety
Fear has been assigned to CityLink partners by association with another emergency
shelter—a complete untruth. Secondly, CityLink will not host this type of client due
to zoning restrictions. Finally, due to high behavior requirements criminal activity is
slight. See crime reports.

Increase healthy adult participation in West End
Most children attending West End schools are local with parents, family, relatives
residing in the neighborhood. Exposure to crime and transitional housing is already
present within blocks of these schools. Adding hundreds of volunteers will increase
presence and help add attention –which often helps move criminal activity.

Healthier Parents = Healthier Kids
CityLink will provide a variety of services that may be particularly helpful to adults in
the area. Having parents that are growing toward more stable jobs, stable incomes,
taking parenting classes, taking care of their health, etc. will be good for students as
well, providing a more secure and stable home.

Discussions with Area Principals
CityLink has found a point-person to work with area principals and Cincinnati Public
School officials to discuss additional ways to make certain that CityLink is the best
possible neighbor for area schools. Our point person is Crisinda Puetz, a family
services counselor and administrator in Winton Woods schools. Crisinda has a
masters degree in counseling from Cincinnati Christian University, experience with
counseling teens with drug/alcohol problems, and several years of experience
working with inner city students. She will be making contact with area educators
beginning in January 2006.

Operational Strategies
CityLink will hold numerous strategy sessions with key thought leaders and
community members to come up with effective solutions to address outstanding
concerns for any negative impact on area schools. An example of these ideas is
flexing the schedule of classes, programs, curfews and open hours may help to
reduce the foot traffic around the center during key times where students may be
walking to/from schools.

Possible Tutoring/Mentoring Programs through partner churches
OneCity is a key leader in helping to find resources for CityLink. OneCity also
operates best practice tutoring program in conjunction with CityCURE, which is called
Whiz Kids. Whiz Kids offers students in 2nd through 8th grade help from weekly
tutoring and ongoing mentors. If any of the surrounding schools would be interested
in partnering with churches from throughout the city, OneCity may be able to help
facilitate a tutoring program.
  6. Addressing Mental Health/Sex Offenders

Thorough Intake Process
All individuals enrolled in programming at CityLink center will go through a
professional intake process that assesses their individual situation. This includes
conducting a background check, screening for drug/alcohol use, and interviews to
assess mental health, social issues, etc.

Referral Network and Discussions with Area Service Providers
During the development phase CityLink will conduct one-on-one and group
discussions with area service providers to build a referral network and to strategize
with existing entities about how to direct sex offenders and the mentally ill to the
appropriate services, while also protecting community members. CityLink has
named two key board members – Roger Howell and Lucky Katenkamp - to be our
point people to lead these discussions.

      –   Sex Offenders
          Zoning prohibits allowing sex offenders to reside at CityLink. For housing,
          CityLink will refer to other establishments. Volunteers of America has a
          specific expertise in serving sex offenders.

      –   Mental Health
          CityLink does not have an established mental health provider. All mental
          health issues will be referred to other agency(ies) that specializes in
          mental health.

Coordinate with Community Efforts
According to the Hamilton County Sheriff‘s office website, there are currently 44
registered sex offenders in the 45214 zip code. CityLink will coordinate with other
neighborhood strategies and contribute to community policing efforts in order to
help protect West End residents from sex offenders.

Operational Strategies
In addition, CityLink will hold strategy sessions to come up with effective operational
solutions to minimize any negative impact from visitors who are sex offenders
and/or mentally ill.
                  7. Alternative Locations

CityLink had eight criteria for appropriate property
     1. Size: Large enough to accommodate 5 founding partners,
        additional visiting partners, attractive common space, landscaping
        - 5 acres +
     2. Population: Central to population in most need of job, health,
        housing, recreational services – search area ranged from
        Queensgate to East Walnut Hills to Bond Hill
     3. Accessibility: Easy access by population base of clients and
        volunteers; within blocks of bus line; mile from highway
     4. Parking: Adequate parking to accommodate up to 200 staff and
        volunteer vehicles on a daily basis.
     5. Safety: Ability to design and build for optimal safety within a
        neighborhood which is addressing safety as a primary goal.
        Center must be a safe place to stay, visit or volunteer
     6. Affordable: CityLink is a not for profit organization that will be
        built through private funding. Needed to be affordable purchase
        price. In addition, space must be affordable lease payment for
        permanent and future tenants.
     7. Zoning. Zoned appropriately for mixed use.
     8. Other. No other oddities associated with property value – e.g.,
        environmental concerns, unclear title, etc.
     9. Availability: For Sale and/or lease
                   7. Alternative Locations

 Aside from 800 Bank Street, no other property met our search criteria.




Property                                                               Notes
West End
800 Bank Street                      
former Club Chef            100K SF, 5 ac                              Hits all criteria
                                                 ×                   mostly leased, not
Dalton Street near Bank St 100K SF                                     available for sale;
Colerain Ave at Bank St      ×
former Westerman Print      40K SF; <1 acre
West End of Findlay St       ×
near frmr Crosley Field)    20K SF; <1ac
1910 Elm Street              ×   ×                                   under contract to
former KD Lamp              150K s.f./2.5 ac.                          res re-developer
1910 Race Street             ×  
frmr Cantanzaro Foods       100K s.f./1.0 ac.
Liberty & Vine: Land / bdgs ×                                        entire block still not
around Crossroad Hlth Ctr                                              enough land
1621 Moore Street, OTR,      ×
                                  ×
former Husman's factory     103K SF; 2 ac only 40 spots
Other Areas
Evans Street                       ×             ×                     potential serious
frmr Queen City Barrel site                                            land envrnmntl
8001 Reading Road                                                      owned by Sitaram
former Carrousel Inn
2101 Ross Ave                 ×    ×           ×                   not int in res
Madison Rd nr Red Bank          ×    ×          ×                   not interested in
frmr SoWestern Publishing                                              residential
Marbury Avenue,                              ×     ×                   not int in res, want
frmr Milacron/Kirk&Blum                                                retail
Riverside, River Rd 3 miles   × ×                 ×                   not interested in
W of I-75                                                              non-industrial use
Raw land sites
Fishwick Drive                  × ×            ×
Este Avenue                     × ×            ×
rear of Gibson Greetings        × ×            ×
IAMS Park                       × ×            ×
Red Bank Road                   × ×            ×
                    8. Resident Communications
CityLink began reaching out to a broad community via research, as detailed in
section 2 of this report. In addition, CityLink began reaching out to the Christian
community early in 2005, beginning by inviting pastors to an initial meeting.
Shortly after entering a bid on Bank Street property, CityLink team members have
made a number of efforts to connect to various community leaders and attend
community council meetings as well as communicating with residents directly
through letters and FAQs, etc. This desire to invite the West End community into a
healthy and productive dialogue about the property and strategies to address
shared objectives and concerns will continue.

The timeline below offers a sampling of some meetings and examples of letters and
communications materials.

April 1-2 :            Invitations to City Pastors for Church Meetings sent
April 26 :             Church Informational Meeting at New Life Temple
April 28 :             Church Info Meeting at Montgomery Community Church
May 6-7 :              Invitations for Church Meeting sent
May 23 :               Church Informational Meeting at Crossroads Community Church
August 25:             Tim Senff met with Gerry Bates
September 2:           Mark Stecher met with Dale Mallory
Early October:         Roger Howell has in person conversation with Chris McCarty
October 12:            Roger Howell received email from Kim McCarty
October 18:            1st Council Meeting
November:              Letter to Residents
November:              Flier to Residents
November:              Flier to Crossroads and Supporting Area Churches
November 15 :          2nd Council Meeting
November 16:           Chris McCarty visits 3 OneCity Board member‘s houses
                       between 9 and 10:30pm
December      2:       Anita Mutterspaugh has a meeting with CHIA ( Jim Wilson)
December      5:       Dave Rahner has a conversation with Kim McCarty
December      7:       Anita has 2nd meeting with CHIA ( Jim Wilson)
December      13:      Invitation to Pastors Meeting
December      15:      Letter to the residents
December      20:      Pastors Meeting
December      20:      3rd Community Council Meeting, distributing FAQ for residents
December      20:      Resident survey of potential services

It should be noted that there was an original brochure created in February which is no longer current.
At that time we believed we would have emergency shelter, but cannot host shelter services there due
to zoning restrictions.
               9. Benefits to the Community

Great for the West End. Building CityLink Center at 800 Bank Street means that
current West End residents benefit the most. Better job training in the West End
leads to better incomes for West End residents; integrated access to health care in
the West End leads to better health for West End residents. A beautiful, safe,
thriving building on Bank Street means better lighting, more attention, greater
investment in Bank Street which leads to investment in surrounding area (research
underway to quantify locally).

Place for positive change. (People AND Property) The CityLink Center is a
place for positive change. It‘s a place where people explore new life skills, get
access to important services, and meet other people who are growing and a
beautiful neighborhood campus that will draw positive attention from across the

Integrated services for individual life change. (People and programs) The
CityLink Center brings together experienced service providers, professional intake
counselors, and hundreds of volunteers so that people seeking change can have a
customized plan to move their life in a better direction and the support to make it
happen. CityLink will offer a collection of holistic services and programs through a
network of on-location service providers, visiting partners and a referral network.
With experienced service providers and ministries like Jobs Plus, Crossroad Health
Center, the Lord‘s Gym and City Gospel Mission and additional visiting programs and
classes, CityLink will be a place to go for job placement and job coaching, health
screening and parenting classes, a gym and a mentor, spiritual education and a
support group of friends. It is not an emergency shelter; it is a place where
programs and people come together for lasting change.

Beautiful Campus. safer Neighborhood. (Property) The CityLink Center is a
$10MM investment which will completely reverse the aesthetic dynamic on the north
end of the West End by adding an attractive bright, welcoming building and
surrounding green space. The building will be designed using CPTED (Crime
Prevention Through Environmental Design) with improved lighting to illuminate the
block, secured fencing, and elimination of blind spots. Private security, resident
training, alignment with Police and neighborhood initiatives, along with hundreds of
volunteers all lead to safer place.

Positive Attention and Commitment Starting Now. Building CityLink Center is
a commitment to making a $10MM improvement in the West End. This investment
is only a part of the equation. The building of CityLink Center is also about
channeling resources, mobilizing volunteers and being involved in the community.
CityLink will be involved in community discussions, community safety programs and
committed to being a great neighbor, starting now.
      10. Addressing Duplication of Services

CityLink Philosophy
The idea of CityLink was initiated by service providers who wanted to increase their
impact by coming together. They wanted to provide better service to clients, by
providing better integration and working together more efficiently. This philosophy
extends to our relationships with outside partners. We would like to continue to
work with other service providers to give people in need the best holistic care.
CityLink‘s interest is in linking with not taking from other providers.

Discussions with Area Service Providers
Because of this philosophy of working together, CityLink founder and President of
Crossroad Health Center, Dave Rahner, will head up a CityLink team that will meet
with area service providers to discuss how to avoid duplication of services and how
to leverage the expertise within the surrounding community.
                 11. Property Tax Structure

CityLink is a non-profit entity. The Board will be considering all ideas related to
property taxes. Mr. Garrett and others have made suggestions ranging from
redirecting funds into West End tax abatement to avoid perpetual funding requests,
and allocating funds toward West End dedicated community development with
independent board decision-making. The Board has also received multiple requests
for investment from churches and other community organizations.

In the near term CityLink will focus on getting through the initial phases of the $10M
- $12M development and opening of the property and process the variety of options.

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