PASCAL METRICS ANNOUNCES PATIENT SAFETY CULTURE SERVICES OFFERING

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  PASCAL METRICS ANNOUNCES PATIENT SAFETY CULTURE SERVICES OFFERING
     Changes Name from Lotus Forum and Expands Healthcare’s Most Comprehensive Solution

  The Social Apgar Group: Providing Measurement, Analytics, and Related Risk Management

WASHINGTON, DC – 2 December 2008. Today Pascal Metrics Inc. publicly announces its offering of
patient safety culture and risk management services for hospitals and healthcare systems. Serving clients
since 2007, Pascal Metrics rapidly has become a worldwide leader for clients seeking to comply with
Joint Commission and other regulatory requirements, to reduce costs, and – by making healthcare more
reliable – to make patients safer from medical failure and errors.

According to Dr. Michael Leonard, who co-leads Pascal’s clinical group, “We find hospitals recognizing
that regulatory compliance, while critical to achieving a minimum of safe care, is insufficient to
implement systematic patient safety programs that measurably improve culture and reduce risk.”

Pascal Metrics delivers the only solution that commercially supports both of the major scientifically-
validated patient safety culture surveys: the Safety Attitudes Questionnaire (SAQ) and the Agency for
Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture. More broadly,
Pascal Metrics offers a field-leading range of metrics and analytics, including a pioneering observation
service that tracks behavioral markers.

Dr. Allan Frankel, co-leader of Pascal’s clinical group and inventor of WalkRounds, sees
“scientifically-rooted and clinically-sound observation as a powerful component of cultural assessment,
insofar as there is deep training, standards-based implementation, and expert support.”

Acknowledged as a leading innovator in the field, Pascal Metrics brings together academic research,
clinical experience, and healthcare technology to provide metrics and analytics in improving the culture
of safety and quality in high-risk environments. Relying on Pascal Metrics’ software-as-a-service (SaaS)
solution, senior and clinical leaders implement data-driven interventions and track cultural improvement
on an ongoing basis. Pascal is dedicated to the proposition that scientific rigor, clinical judgment, and
software engineering are all required to build sustainable programs in the largest and most complex
healthcare environments in the world.

Drew Ladner, President and CEO, reports that “With our offering, CEOs and Boards are now able to
answer the question ‘Are we safer?’ and manage their risk more effectively with a system-wide capability
that makes their data accessible, interpretable, and actionable.”

Pascal Metrics serves clients in North America, Europe, the Middle East, and Asia. The company is
headquartered in Washington DC and dedicated to making patients safer globally.




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