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PRIMS TIPS/CHEATS/FAQs
What PRIMS version do I use? Top
How do I logon to PRIMS WEB?
I forgot my password.
I keep losing CFL access
How to assign Assistant CFLs (ACFL)
How to Reassign CFL duties upon Transfer, PCS, etc.
Members’ records are showing up on the member screen but not on the BCA or PRT screens.
What if someone transfers in after I have created a cycle?
Waivers are not showing up on the BCA or PRT screens correctly.
Medical Waivers are not showing up on my BC or PRT rosters.
Importing Members
What does No Data mean on the Command Results Summary?
I keep trying to enter body composition or PRT data on a member, but I keep getting a “Record already
exists for this cycle” error message.
What is a PHA?
Contacting PRIMS
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What PRIMS version do I use?
PRIMS WEB (at https://prims.bol.navy.mil/) is used to report cycles taken after 1 October 2002.
For initial CFL setup, CFL’s must be designated in writing to us. A sample letter can be
obtained by e-mailing prims@persnet.navy.mil.
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How do I logon to PRIMS WEB?
Authentication to PRIMS is handled through BUPERS ON-LINE (BOL). If you have signed
onto BOL in the past and created a password, you will use that password to login to PRIMS.
1. If you already have a BOL account:
The Login ID is your SSN. Enter it without any hyphens or spaces.
The Password will be the one you use to sign onto BOL. Fill it in and click Logon. The
PRIMS Welcome page will appear.
2. If you have never signed onto BOL:
Click the First Time Users/Forgot My Password link. The BOL page will load.
In the Login ID box, type in your SSN (no spaces or hyphens).
In the Password block, type in your birthday (YYYYMMDD) and click Sign In.
Follow the instructions to create your account.
Once you complete the BOL process, return to the PRIMS web site at
https://prims.bol.navy.mil and follow the steps in No. 1 above.
3. If you have a BOL account but have forgotten your password (or have any other problem):
Click the First Time Users/Forgot My Password link. The BOL page will load.
In the middle of the page, there is a forgot my password/trouble signing in section. Type in
your SSN and click Validate. BOL will ask you a question which you must answer. A
correct answer will reset your password back to your DOB.
Return to BOLs main page. Login using your SSN and DOB (YYYY/MM/DD). BOL will
ask you to reset your password. Don't forget--your old password is now your DOB. After
you complete re-registration with BOL, return to the PRIMS web site at
https://prims.persnet.navy.mil and follow the steps in No. 1 above.
If none of this works, please contact BUPERS ONLINE at 901-874-4717; DSN 882-4717;
e-mail: persnethelpdesk@persnet.navy.mil.
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I forgot my password.
Go to the PRIMS WEB site at https://prims.bol.navy.mil. Click the First Time Users link. You will
be taken to the BUPERS ONLINE (BOL) page. In the middle of the screen, you will see a
“Trouble signing in” section. Type in your SSN and click the Validate button. BOL will ask
you a pre-arranged personal question. Answer the question. Your password will be reset to
your DOB (YYYY/MM/DD). Back on the BOL home page, type in your SSN and DOB. This
will take you through the BOL registration process again. Don’t forget that your old password
is now your DOB.
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I keep losing CFL access
Make sure you give your ACFL a department. It is a required field. Assigning ACFLs is
discussed in more detail below.
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How to assign Assistant CFLs (ACFL)
All authorizations to PRIMS are granted in the Authorization screen. CFLs are not assigned a
department/division and there is only one CFL per UIC. The PRIMS Help Desk handles the
initial CFL setup only. When the CFL transfers, he/she can assign his duties to the incoming
CFL. See How to Reassign CFL duties upon Transfer, PCS, etc. below.
To set up Assistant CFLs (ACFLs), go to the Authorization Screen. Click the Add ACFL
button. The Add box pops up. Department-level ACFLs must be set up first. The UIC
defaults. If you are in charge of more than one UIC, you might need to change it. Type in the
ACFLs SSN. Type in a department name (it doesn’t matter what you call it!). DO NOT TYPE
IN A DIVISION. Click Save. Continue setting up department-level ACFLs until finished.
After department-level ACFLs are authorized, you can now set up division-level ACFLs.
Division-level assistants exist under an already established department. Follow the same steps
you did in setting up a department-level ACFL, but this time, you give them a division
Once you have completed setting up ACFLs, members must be assigned to them before they will
be able to view records and enter data. Assigning members to ACFLs can be accomplished in
two ways: (1) The CFL can assign members by going to the Member screen, clicking search on
the UIC, then editing EACH MEMBER’S record and saving it to the correct
department/division. (2) The ACFL can transfer the members into his/her respective department
on the Member screen using the Transfer In Member button. It would be helpful if the CFL
would print a crew list for the ACFL so the SSNs and DOBs are available. DOB entry in
PRIMS is in the format m/d/yyyy or m-d-yyyy. Do not put a zero in front of single-digit months
or days.
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How to Reassign CFL duties upon Transfer, PCS, etc.
The CFL can transfer his/her duties to an incoming CFL by going to the Authorization screen,
editing his/her record, changing the SSN and clicking Update. You do not need to contact the
PRIMS Help Desk for this.
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Members’ records are showing up on the member screen but not on the BCA or PRT
screens.
A PRT Cycle has not been started. This is a very important step and shouldn’t be skipped! At
the beginning of each PFA (usually slightly before the Body Composition Assessment), each
CFL/ACFL will need to start a cycle for the UIC/Dept/Division they control for that cycle. This
is accomplished on the Scheduler screen. The Scheduler screen is where each CFL/ACFL sets
up a schedule and cycle for their respective UIC/Department/Division. The records on this
screen do not reflect individual records. Rather they reflect records for the command and the
departments and divisions created in Authorization. When you start a cycle, you are in essence
telling PRIMS WEB to make a blank record in the PRT test file for every member assigned to
that UIC/Department/Division. This way, when you go to the BCA or PRT screens, a record
already exists so you can search for it, then Edit it. It’s much easier than using the ADD button
(which is not recommended!). Creating a cycle also allows PRIMS WEB to help you track data
entry and makes sure everyone in that UIC/Dept/Div is accounted for in the cycle.
When the CFL goes to this screen and clicks Search, he/she will see the records for each
department/division created under Authorization. (The ACFL will see only their record, and
this reflects the Schedule for the department/division that ACFL is in charge of.) The CFL can
create a cycle by UIC or department or division. If the CFL edits his/her record, two choices
exist. Clicking Start New Cycle will create records for members assigned at the UIC level only.
Clicking Create All UIC will create records for the entire UIC regardless of where the member is
assigned. If the CFL chooses to create a cycle by department or division, he/she would edit the
record for that department/division, type in the BC and PRT dates, click Save, then click Start
New Cycle. Alternately, the CFL can allow the ACFL to create the cycle for their department
or division.
To schedule/create a cycle, click Edit next to the desired record. The PFA Schedule Screen
appears. Type in the dates (the BC and Primary PRT Dates are mandatory). Click Save.
Click Start New Cycle (or if CFL can click Create All UIC). You are done!
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What if someone transfers in after I have created a cycle?
If the member is to be tracked for the PFA you are recording, you will need to Update the cycle
on the Scheduler screen. First, make sure the member is transferred into your UIC, then go to
the Scheduler screen, search and edit the UIC/Dept/Div the member is attached to, then click the
Update Cycle button. This adds a blank record to the PRT Test file for any members who
checked in after you started the cycle.
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Waivers are not showing up on the BCA or PRT screens correctly.
You probably started data entry before adding the medical waiver. First, make sure the waiver
is entered correctly (the cleared to participate button shouldn’t be checked if the member is
waived, events are appropriately selected, dates are properly entered). Then on the PRT screen,
change the PRT test date by one day then click the Tab key on the keyboard. This tells PRIMS
WEB to check the medical waiver file again. PRIMS WEB will find the waiver and note it as
such. You can change the date back to the correct date and finish the data entry.
Medical Waivers are not showing up on my BC or PRT rosters.
After ensuring medical waivers are entered correctly, go to the Reports screen. For a BC
Roster, type in the date you are conducting body composition assessments in the Roster Date for
BCA block, select the Members Not Completed option under the Body Composition Assessment
Listing link, then click the Body Composition Assessment Listing link. You will need to do
the same thing for a PRT roster using the Not Completed option under the PRT Results Listing
link (don’t forget to type in the Roster Date for PRT).
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Importing Members
In early September 2002, PRIMS received a copy of the Navy Personnel Database from
Washington, DC. This gave us our member file, so we should have most (probably 99%) of
Navy members as of that date. You should be able to transfer them to your UIC instead of
having to add them as a new member. Most of the problems with importing members comes
from either the DOB being entered incorrectly or a DOB mismatch in PRIMS. DOB entry in
PRIMS is m/d/yyyy or m-d-yyyy. Do not put a zero in front of a single-digit month or day.
Therefore, to transfer a member into your command, click the Transfer In Member button on the
Member screen. Type in the SSN and DOB. The UIC/Dept/Div block defaults to your access.
If you control more than one UIC/Dept/Div, you may have to select the correct command
configuration. Click Import.
If the Import fails, please e-mail the PRIMS Help Desk with the SSN (prims@persnet.navy.mil).
Technical Support will check it out and provide you with the correct DOB in PRIMS. Once the
member is imported into your command, you can change the DOB. To get the DOB changed in
official Navy databases, we suggest contacting your local PSD and advising them of the
problem.
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What does No Data mean on the Command Results Summary?
This is where you first created your cycle and PRIMS made a blank record in the PRT Test file
for every member in your member file. Data entry hasn’t been completed on these members.
To find out who they are, go to the Reports screen and use the Command Results Summary (BC
Not Completed and PRT Not Completed). Go back to the BCA and/or PRT screens and enter
the data on these members. If you cannot find the members, then they left your command (PCS,
retirement, etc.) and you deleted them from the command, but they still had a blank record in the
PRT Test file. Contact the PRIMS Help Desk via e-mail and let them have the SSNs. They
can delete the blank records. .
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I keep trying to enter body composition or PRT data on a member, but I keep getting a
“Record already exists for this cycle” error message.
You have used the Add button on either the BCA or PRT screens during this session and it
created a record so you can enter data. While the Add button works fine on one screen, it
cannot work for the same record on the other screen. You will have to search and edit the
record. In some cases, you may have to close your browser and restart PRIMS WEB in order to
return to the edit mode. A better way of entering and tracking data is by starting/updating a
cycle on the Scheduler screen, then when you enter data on either the BCA or PRT screens,
always search and edit the record. This works better.
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What is a PHA?
PHA stands for Preventive Health Assessment. It was required up until the release of
NAVADMIN 140/04. It is no longer required in PRIMS since the PARFQ is now tied to the
PRT cycle.
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Contacting PRIMS
If you have further questions, please contact the PRIMS Help Desk via e-mail at
prims@persnet.navy.mil. Be sure to include your UIC, SSN, and any other pertinent information.
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