Baptist Corporate Communications Department Wins National Award

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					               July 20, 2007 • Volume 71 • Number 15

                                                                                                                                     Baptist Tipton’s Gallup Celebration

                                                                                                                               Baptist Corporate
                                                                                                                               Department Wins
                                                                                                                              National Award For
                                                                                                                              Baptist DeSoto Bed
                                                                                                                                  Tower Opening
                                                                                                                              Baptist Memorial Health Care’s
                                                                                                                            Corporate Communications depart-
                                                                                                                            ment recently won a Silver Anvil
                                                                                                                            Award from the Public Relations
                                                                                                                            Society of America.
Left to Right - Walter Grace, Jennifer Massey, Julie Hollingsworth, Debra Timanus, Ayoka Pond, Thomas Whitehead and
                                                                                                                               The award was presented during the
Greg Campbell pose with the Silver Anvil Award they received from the Public Relations Society of America. They won the
national award for Baptist DeSoto’s bed tower grand opening communications campaign. The award is one of several that       Silver Anvil Awards Evening held June
Baptist’s Corporate Communications department won recently. Last month, Pond was named the Memphis Advertising                                      (Continued on page 3)
Federation’s Ad Woman of the Year.

          Exceeds Goal;
          Sends 10 Kids
               to Camp
       Even though it is free for the
     children, it costs Baptist about
     $1,000 to send one child to
     Camp Good Grief.

       Through the efforts of
     Baptist’s Information Systems
     department, 10 children will be
     able to go.

       Camp Good Grief, created by
     Baptist Trinity Hospice and             Left to Right - Jerry Brantley, Lenny Goodman and Carolyn Styles solicited donations from Corporate Building
                                             employees last Halloween during one of Information Systems department’s Camp Good Grief fundraisers. The IS
                     (Continued on page 4)   team raised more than $10,000, which will allow another 10 children to attend the camp designed to help kids who
                                             have lost a loved one.

       AROUND THE SYSTEM                                                            NEWS AND EVENTS
Baptist Union City
   Baptist Memorial
Hospital-Union City                                                                     Eight Baptist                          The VHA Leadership Award for
                                                                                                                            Clinical Excellence honors organi-
was a corporate sponsor
for the Hometown Walk                                                              Memorial Hospitals                       zations that have scored 90 percent
                                                                                                                            or above on national clinical care
of Hope, an annual
event that helps raise                                                                  Receive VHA                         measures. Baptist is the only
                                                                                                                            Memphis-based health care
money for the Obion
County Cancer Agency.                                                               Leadership Award                        provider to be honored this year.

                                                                                                                               “Baptist is dedicated to providing
This organization helps Obion County cancer patients with financial needs,           Eight hospitals affiliated with the    high-quality care to our patients,”
and Baptist Union City colleagues raised more than $11,000 for the agency.        Baptist Memorial Health Care              said Stephen C. Reynolds, president
                                                                                  system were among the 303 hospi-          and CEO of Baptist. “We are proud
Baptist Tipton’s Gallup Celebration                                               tals nationwide that received 2007        of the work our staff, nurses and
                                                                                  VHA Leadership Awards for Clinical        physicians do here every day, and
   In recognition of being                                                        Excellence in various areas.              this award validates their dedication
named most improved in
                                                                                     Baptist Memorial Hospital-             and quality.”
Gallup’s recent patient
satisfaction survey,                                                              Memphis earned a clinical                    VHA Inc., based in Irving, Texas,
Baptist Tipton                                                                    excellence award in acute heart           is a national alliance that provides
Emergency department                                                              attack treatment and Baptist              industry-leading supply chain
colleagues hosted a cele-                                                         Memorial Hospital for Women               management services and supports
bration. Pictured are, left                                                       received an award for surgical            the formation of regional and
to right, Drema Byrd, ED head nurse; Chuck McGlasson, chief nursing               complication and infection preven-        national networks to help members
officer; Teresa Wallace, ED director; and Paul Betz, administrator and CEO.       tion efforts. Baptist Memorial            improve their clinical and economic
                                                                                  Hospital-Collierville was honored         performance. With 18 offices across
                                                                                  for clinical excellence in both acute     the United States, VHA serves more
Gillock, Ferguson Receive Certifications                                          heart attack treatment and surgical       than 2,400 health care organiza-
  Luanne Gillock, senior internal auditor, has been named a Certified             care improvement projects.                tions nationwide.
Internal Auditor by the Institute of Internal Auditors. The CIA designation is      Baptist Memorial Hospital-
awarded to internal audit professionals who have met the rigorous require-        Tipton earned a clinical excellence       Baptist Memphis Hosts
ments of the IIA’s CIA program. Gillock is also a certified public accountant     award in surgical care improvement        Farmers Market
and has been with Baptist since 1994.                                             projects and Baptist Memorial                The Food and Nutrition Services
   Durand Ferguson, senior internal auditor, has been named a Certified           Hospital-Lauderdale, Baptist              department at Baptist Memorial
Fraud Examiner by the Association of Certified Fraud Examiners, a member-         Memorial Hospital-Huntingdon              Hospital-Memphis will host the
based, global association dedicated to providing anti-fraud education and         and Baptist Memorial Hospital-            Baptist Farmers Market on Friday,
training. Ferguson has been with corporate audit and consulting since 1997.       Booneville earned clinical                July 20 from 10 a.m. to 3 p.m. The
                                                                                  excellence awards in congestive           lobby of Baptist Memphis will be
                                                                                  heart failure treatment. For the          transformed into a display of fresh
Fire Starter Meeting                                                              second year in a row, Baptist             produce for the one-day sale of fruits
   The Women’s Pavilion at Baptist                                                Memorial Hospital-Union City was          and vegetables from local farmers.
Memorial Hospital-North                                                           honored for clinical excellence in        Proceeds from the market will be
Mississippi celebrated its most                                                   cardiac care.                             donated to the Baptist Memorial
improved score at the hospital.                                                                                             Health Care Foundation.
Director Pauline McCullar accepted

                                                                                  Service First Tip
a basket of spicy chips and hot dip
to share with her colleagues. The
Fire Starter meetings accompany                                                     Complaints are a gift — they deliver a clear message on how to
each survey, and directors then        Katie Morrissette, CNO, and Pauline        improve service, delivered by the very people for whom we wish
                                       McCullar, director of the Women’s
meet with colleagues to evaluate the                                              to do so. Complaints provide a wealth of market intelligence,
                                       Pavilion at Baptist Memorial Hospital-
scores and discuss any processes       North Mississippi.                         free of charge.
                                                                                                                                              Source: Press Ganey Associates
for improvement.
                                                                                                             BMHCC Helpline/Hotline
                                                                                    If you have a question about legal or regulatory requirements, suspect any vio-
Beloved, I wish above all things that you may                                    lation of BMHCC Standards of Conduct, legal or regulatory requirements or sus-
prosper and be in health, even as your soul pros-                                pect that anyone is committing acts of patient abuse in any form, call 877-BMH-
                                                                                 TIPS. Reports to the hotline may be made anonymously. Calls are handled confi-
pers.                                                                            dentially to the extent allowed by law. Baptist does not tolerate retaliation for
                                                                                 reports made in good faith. It is the policy of Baptist Memorial Health Care to
                                                                                 admit and provide services to patients and guests without distinction due to race,
3 John 1:2                                                                       color, age, religion, sex, national origin, handicap or disability. Marilyn Dunavant is
                                                                                 Baptist’s corporate compliance officer.
Seminar to Promote
                                           M O N E Y      M A T T E R S
Women’s and Infants’ Care
   To promote the advancement of
women’s and infant health care,
                                               Avoid Personal                    problem and take immediate
                                                                                 action to solve a problem with
                                                                                                                       Not taking precautions at
                                                                                                                     ATM locations

Risky Business II will provide a
comprehensive update on some of
                                                    Checking                     the account. Notify your finan-
                                                                                 cial institution immediately if
                                                                                                                        If you feel uncomfortable or
                                                                                                                     do not feel physically safe, find
the challenges present in obstet-
rics today. The seminar is Aug.
                                                     Account                     you see a problem.
                                                                                                                     another location with better
                                                                                                                     security. Please do not leave an
23-24 at The Racquet Club of
                                                    Mistakes                       Leaving a literal paper trail

                                                                                    Leaving discarded financial
                                                                                                                     ATM vestibule with money in
                                                                                                                     your hand. And most of all, do
                                              As a personal bank customer        documents behind makes you          not write your personal identi-
   This educational activity is
                                           or credit union member, be            an easy target for identity         fication number on your card.
designed for OB/GYNs, perinatol-
                                           cautious and pay close atten-         thieves and con artists. If you
ogists, nurse practitioners, nurses,
                                           tion to activity in your checking     make a mistake on a deposit or        Signing and endorsing
risk management and allied health
                                           account.                              withdrawal slip, for example,       checks before entering a bank
                                              The increased threat of iden-      don’t just toss it on the counter   or credit union office
   Guest speakers include Jeffrey                                                or even into a garbage can
                                           tity theft means you should be                                               People do this all the time to
Phelan, M.D., J.D., vice-chairman                                                without destroying it first. All
                                           proactive and follow simple                                               save time. However, if you lose
of Quality Assurance, Citrus Valley                                              financial records that you plan
                                           safeguards.                                                               a signed or endorsed check,
Medical Center in West Covina,                                                   to discard should be shredded.
Calif.; and Paul Gluck, M.D.,                 It is your responsibility to be                                        you can lose the money. Do
chairman of the board, National            aware of changes in your finan-                                           your signing inside, even if it
                                                                                   Banking online in public
Patient Safety Foundation, Miami,          cial institution’s policies that                                          takes a little longer.
Fla. Moderators are Mary                   can affect your account. This
McDonald, M.D., Riad Homsi,                might seem like a ridiculous             Wi-Fi (common use of the
M.D., Joseph DeWane, M.D., and             statement, but the statement          term Wi-Fi has broadened to            Good checking account
Frank Ling, M.D.                           contains a record of your             describe the generic wireless       management includes having
                                           account activity – included are       interface of mobile computing       access to overdraft protection,
  CME, TNA and CEU credit is                                                     devices) access allows you to go    using direct deposit, the will-
                                           disclosures, special offers and
being offered.                                                                   online from your favorite           ingness to “balance” your
                                           new product offerings that may
  For more information or to               benefit you and your family.          hangout. Think twice about          monthly statement and main-
register, please contact the Center                                              conducting wireless transac-        taining good records of your
                                             Here are a few of the most          tions from a public place. The      financial transactions. Look for
for Education and Organizational
                                           common personal account               level of security is not the same   low or no cost checking
Development at 901-227-2544.
                                           management mistakes to avoid:         as it is when using your own        accounts with online banking
                                                                                 router.                             products. Managing your
Baptist Colleagues                                                                                                   accounts can be easy when you
Honored as 50 Women                         Not reviewing your state-
                                                                                   Using an easy password            use the tools available today.
Who Make a Difference                      ment promptly                                                             It’s your money, take care of it!
                                                                                   First, don’t use an obvious
   Memphis Woman Magazine                    The biggest mistake is not
                                                                                 password like your birth date.
selected four Baptist colleagues for       opening your bank or credit                                                            William A. Whitten
                                                                                 Second, change your password                          Vice President
its 2007 “50 Women who Make a              union statement when you
                                                                                 periodically. Third, do not           HealthNet Federal Credit Union
Difference” feature. Baptist               receive it. This applies to credit
                                                                                 write your password down
colleagues include Betty Sue               card statements as well. This is
                                                                                 anyplace outside your home.
McGarvey, D.S.N., president of the         the only way to detect a
Baptist College of Health Sciences;
Jenny Prascher, director of
Development for the Baptist
Memorial Health Care Foundation;
Ayoka Pond, Public Relations
                                                  Baptist                       annual Art of Caring benefit to
                                                                                support Baptist Trinity Hospice
                                                                                                                      Spear, will feature original work
                                                                                                                      specially created for this year’s

manager for Baptist Memorial
Health Care; and Cynthia Allen,
                                              Foundation                        and the Baptist Trinity Center for
                                                                                Good Grief on Saturday, Aug. 18,
                                                                                                                      event. The event will highlight
                                                                                                                      four renowned “Memphis

Community Relations and special
events coordinator for Baptist
                                       to Host Charity Art                      2007, from 5:30 to 7:30 p.m. at
                                                                                Chickasaw Oaks Village, 3086
                                                                                                                      Masters”: William Eggleston,
                                                                                                                      Freida Hamm, Pinkney Herbert

Memorial Health Care. The
honorees will be recognized at a
                                                 Auction                        Poplar Ave.

                                                                                  The reception and silent art
                                                                                                                      and Mahaffey White.

                                                                                                                         The Memphis Masters and
banquet on Aug. 27, 2007.                The Baptist Memorial Health            auction, hosted by Perry Nicole                           (Continued on page 5)
                                       Care Foundation will host its            Fine Art and curated by Julie
      Communication                        tion style, learning communication
                                           techniques or joining a lecturing
                                                                                         The Joint Commission continually
                                                                                      lists communication as one of the
                                                                                                                                 attention. Listen for the connection
                                                                                                                                 of information, the “getting through.”
  A recent Internet search yielded         club.                                      root causes of reported medical
                                                                                                                                   As clinicians, we can utilize tools
333 million sites referencing one                                                     events. Many of the problems that
                                              Many of us would be lost without                                                   we have to facilitate communicating
word — communication.                                                                 occur within organizations are the
                                           technology used to communicate,                                                       with physicians: situation, back-
                                                                                      direct result of people failing to
   Through this search, you can learn      such as computers, cell phones, TV                                                    ground, assessment and
                                                                                      communicate. Ineffective communi-
about not only the different forms of      and satellite radio.                                                                  recommendation.
                                                                                      cation can lead to confusion and can
communication, you can also learn              Why do we have so many resources       cause a good plan to fail.                    As a health care team, work on the
about the history of communication         when it comes to communication? Is                                                    opportunities you have to improve
and what previous generations and                                                        Communication is a tenet of the
                                           it because, buried beneath all this                                                   your communication skills. Use the
civilizations thought about communi-                                                  patients’ bill of rights and responsi-
                                           history, studies, methodology and                                                     tools for handoffs. Read back tele-
cation.                                                                               bilities. If the ability to communicate
                                           software, is the truth that no one is an                                              phone and verbal orders. These
                                                                                      has barriers, is not present or is
   Communication is the exchange           island?                                                                               organized methods can assist in
                                                                                      altered, we decrease those barriers
and flow of information and ideas                                                                                                focusing your thoughts and
                                              Interactions and communication          and listen to what the body is telling
from one to another. It involves a                                                                                               enhancing your communication
                                           in health care are crucial to patient      us through clinical assessment.
sender transmitting an idea to a                                                                                                 effectiveness.
receiver. Effective communication                                                        What are some ways to facilitate
                                                                                                                                   Duke University basketball coach
means the receiver understands the            Communication among a care-             effective communication in the
                                                                                                                                 Mike Krzyzewski said it best about
exact information or idea the sender       giver, patients and their family is part   health care environment?
                                                                                                                                 communication. It applies to basket-
intended to transmit.                      of the foundation for providing
                                                                                         Leo Roslin said, “The two words         ball teams, but it also applies to a
                                           quality care. Patients present to the
   We’re blessed with an almost inex-                                                 information and communication are          health care team.
                                           physician’s office, a clinic or hospital
haustible supply of resources,                                                        often used interchangeably, however
                                           with problems that need to be                                                            “I say, ‘Luck favors those who have
companies and agencies that deal                                                      they signify quite different things.
                                           addressed. These interactions are                                                     spent their preparation time building
with the topic of communication.                                                      Information is giving out, communi-
                                           important to begin and continue                                                       effective systems of communication
Examples include colleges of                                                          cation is getting through.“
                                           helping the patient through their                                                     and trust in one another.’ That way,
communication, national associa-           health care experience.                       Listen with our eyes, ears, head        when a crisis occurs for you within
tions for communication and federal                                                   and heart. Listen to what the patient      your family, your team or your busi-
agencies that monitor and regulate            Irish playwright George Bernard
                                                                                      or caregiver is saying. Listen to the      ness, it can turn into an opportunity
communication. You can also learn          Shaw said “the single biggest problem
                                                                                      words. Listen to what has been             to shine.”
how to communicate more effectively        in communication is the illusion that
                                                                                      written. Listen to body language. Pay
through evaluating your communica-         it has taken place.”

   Baptist DeSoto                          Science Center
                                           College of                                 Art of Caring                    (Continued from page 2)

Physical Therapist                         Allied Health
                                                                                      several established artists will            Junior League of Memphis,

Earns Certification                           “I am
                                           blessed to
                                                                                      display their work in Perry
                                                                                      Nicole’s gallery, but artwork will
                                                                                                                                  Lockton Companies, Inc., Marsh
                                                                                                                                  USA, Mercer Health & Benefits,
   The American Physical Therapy           work with the                              be featured throughout                      Morgan Keegan, Orgill, Inc.,
Association recently certified Baptist     population of                              Chickasaw Oaks Village.                     Perry Nicole Fine Art, Rhodes
                                                              Wes Williams
Memorial Hospital-DeSoto physical          people I love,                                                                         Lauck and Associates and Julie
                                                                                         Proceeds from Art of Caring
therapist Wes Williams as a clinical       the elderly, in a hospital that                                                        Spear.
                                                                                      will support hospice care and the
specialist in geriatric physical           stresses Christ-centered preaching,
                                                                                      grief center’s programs,                      The first comprehensive
therapy. Williams is the first geri-       teaching and healing,” said
                                                                                      including individual counseling             bereavement center for children,
atric clinical specialist in the Baptist   Williams. “It is exciting to see
                                                                                      and camp programs for children,             adolescents and adults in the
system and only the second in              patients make progress and regain
                                                                                      teens and adults. The event is              Mid-South, the Baptist Trinity
Mississippi.                               their functional independence. My
                                                                                      open to the community, and                  Center for Good Grief offers
  “Wes’s accomplishment is a testa-        older patients consistently impart
                                                                                      tickets are $15 per person.                 grief support groups, bereave-
ment to his dedication to quality          wisdom, give encouragement and
                                                                                                                                  ment camps, holiday workshops
                                           bring joy to my life. The clinical           To purchase tickets or for
patient care and to the physical                                                                                                  and crisis counseling. All serv-
                                           specialization process has helped me       more information about Art of
therapy profession,” said Brad                                                                                                    ices are offered free of charge,
                                           to be better prepared to provide           Caring, please call 901-227-7123
Kennedy, director of Rehabilitation                                                                                               and the center is staffed by
                                           clinically excellent physical therapy      or e-mail
Services at Baptist DeSoto.                                                                                                       social workers, Baptist Trinity
                                           services with a broadened and deep-
                                                                                                                                  Hospice staff, chaplains and
   Williams has been with Baptist          ened knowledge base as I care for
                                                                                        Event sponsors and contribu-              trained community volunteers.
since 1999. He received his Bachelor       the ever-growing number of older
                                                                                      tors for the event include Elfo’s,
of Science in physical therapy from        citizens in our community.”
the University of Tennessee Health
Silver Anvil                   (Continued from page 1)               ceremony took place on Nov. 5, 2006, and cele-
                                                                     brated the opening of a new, 447,000-square-
                                                                                                                            public relations program, which is what the
                                                                                                                            Silver Anvils are all about.”
                                                                     foot hospital tower. The ceremony was the
                                                                                                                               The Silver Anvil Awards has grown in scope
14 in New York City. The department received                         culmination of the project, which began in
                                                                                                                            and stature since its inception in 1946. The
the award, which recognizes outstanding                             2003 after the state of Mississippi approved the
                                                                                                                            Silver Anvils are awarded to programs in 54
achievement in strategic public relations plan-                     hospital’s $175 million certificate of need.
                                                                                                                            categories. In the 60 years since the inception
ning and implementation, for a                                        “We congratulate Baptist for winning a Silver         of the program, more than 1,000 organizations
communications campaign it developed to                             Anvil Award,” said PRSA Chair and CEO Rhoda             have received Silver Anvils for excellence in
promote Baptist Memorial Hospital-DeSoto’s                          Weiss. “They truly are deserving of this special        strategic public relations planning and imple-
bed tower grand opening. The grand opening                          honor for developing an exemplary strategic             mentation.

          GuideStone Annuity Representative Schedule
  Dates and times are subject to change. Please contact your facility’s
                                                                                                 Camp Good Grief Fundraising                           (Continued from page 1)
Human Resources office for information. Baptist colleagues can contact Ken
Peavy at 901-226-3518 or e-mail                                        funded through a grant from the         Halloween costumes and handed
                                                                                                 Baptist Memorial Health Care            out candy to colleagues as they
August 1 . . . . . . . . . . . . . . . . . . . . .Shared Services (Corporate Building)
                                                                                                 Foundation, is the Mid-South’s          arrived at work.
August 2 . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Union County               first children’s bereavement camp,
                                                                                                                                           IS quickly achieved its goal, and
                                                                                                 giving children who have lost a
August 6 . . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Memphis                                                      upped the ante to send 10 kids to
                                                                                                 loved one an enjoyable, accepting
August 7 . . . . . . . . . . . . . . . . . . . . . . . .Baptist College of Health Sciences       and supportive environment in
                                                                                                 which they can freely express their        “Fundraising like this is
August 8 . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Lauderdale
                                                                                                 feelings about the loss of a loved      unprecedented for our organiza-
August 9 . . . . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-DeSoto           one.                                    tion,” said Jay Atkinson,
                                                                                                                                         development officer for the
August 10 . . . . . . . . . . . . . . . . . . . . .Baptist Rehabilitation-Germantown                Under the guidance of profes-
                                                                                                                                         Foundation. “Not only did a
                                                                                                 sional bereavement staff, campers
August 13 . . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Memphis                                                     department step up and make a
                                                                                                 have the opportunity to meet with
                                                                                                                                         difference, the generosity of
August 14 . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Memphis               other children who have experi-
                                                                                                                                         Baptist colleagues was exhibited
                                                                                                 enced similar losses and to engage
August 15 . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital for Women                                                     through the level of participation.”
                                                                                                 in activities involving art, music
August 17 . . . . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Tipton          and recreation through which they         More than $10,000 was raised in
                                                                                                 can explore their grief. Support        the six-month campaign.
August 20 . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Memphis
                                                                                                 groups are also a part of the day
                                                                                                                                            “Camp Good Grief exists
August 21 . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Booneville            camp, enabling the children to
                                                                                                                                         because of Baptist colleagues
                                                                                                 explore their grief.
August 22 . . . . . . . . . . . . . . .Baptist Memorial Hospital-Golden Triangle                                                         giving during campaigns like this
                                                                                                    “During one of our department        and giving to the Foundation,” said
August 23 . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Union City
                                                                                                 meetings, Nancy Averwater,              Jenny Prascher, director of
August 24 . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Huntingdon                administrator of Baptist Trinity        Development for the Foundation.
                                                                                                 Home Care & Hospice, spoke about        “Baptist’s goal is to turn no one
August 27 . . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Memphis
                                                                                                 Trinity’s services, including Camp      away who wants to go to camp, and
August 28 . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Memphis               Good Grief,” said Carol Robidoux,       thanks to IS’s efforts and colleague
                                                                                                 a director in IS. “During the next      donations, we’re getting closer to
August 29 . . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital for Women
                                                                                                 few days, several IS colleagues         achieving that goal.”
August 30 . . . . . . . . . . . . .Baptist Memorial Hospital-North Mississippi                   expressed interest in doing some-
                                                                                                                                           Best of all, IS colleagues had fun.
                                                                                                 thing to help Camp Good Grief.”
August 31 . . . . . . . . . . . . . . . . . . .Baptist Memorial Hospital-Collierville
                                                                                                                                            “We had a great time doing this,”
                                                                                                    With an initial goal of spon-
                                                                                                                                         said Carolyn Styles, an IS director.
                                                                                                 soring five children for this year’s
                                   Useful Numbers                                                                                        “What Camp Good Grief does for
                                                                                                 camp, IS began a six-month
                                                                                                                                         children is absolutely wonderful.
Center for Education and Organizational Development                                              campaign that included food sales
                                                                                                                                         We found out that we not only have
I To register for classes and seminars hosted by CEOD, call (901) 227-0660.                      and general solicitations for
                                                                                                                                         generous people in our depart-
                                                                                                 money. Many in the Corporate
                                                                                                                                         ment, we have generous people
Information Systems Customer Support Center                                                      Building remember a pledge drive
I Open seven days a week, 24 hours a day. Colleagues needing computer technical assistance can                                           working for this organization.”
                                                                                                 in which directors dressed in
    call (901) 227-7777, (888) 838-3777 or e-mail
HOUSEHOLD                                                                                                                    I 2003 Ford Ranger Edge, extended cab, auto, AC,
I Oak entertainment center for big screen TV, excel-                                                                           ps, CD/Mp3 player, black with black and tan interi-
                                                               CLASSIFIED AD GUIDELINES                                        or, bed liner, one non-smoking owner, 32,000
  lent condition, lighted cabinets on each side, light-
  ed center piece that connects the two cabinets                Classified ads are published as a                              miles, $10,000 OBO. Call 901-412-1880.
  and extends over the TV, $400; maple wood drop             service to Baptist colleagues in each                           I 2004 Mazda Speed convertible, red with black
  leaf table, additional leaves, antique, good condi-        edition of Baptist Leader. Submissions                            leather, turbo, 6 spd, Bose sound system, many
  tion, $50; sleeper sofa, cream colored fabric with         for each edition of Leader must be                                extras, 5,700 miles, excellent condition, two years
  pale floral print, spring mattress, excellent condi-       received by 2 p.m. on the preceding                               left on warranty, $23,500. Call 901-737-7987 and
  tion, $100; oak office desk, “L” shaped with slid-         Monday. For any ad, please include                                leave a message.
  ing keyboard drawer, place for printer and three           work number and location for verifica-                          I 2006 Ford F-150 Lariat, V8, 4WD, black with tan
  drawers, excellent condition, $200; green formica          tion purposes and one non-work num-                               leather, AM/FM/CD/Mp3, bed liner with top, tilt,
  top with black legs, round, seats four, four bow-          ber for publication.                                              cruise, power seats and windows, excellent condi-
  back chairs, black with natural wood seats, $50;
                                                                Ads run at least once, and will run as                         tion, 22,100 miles, $28,750. Call 901-268-3495.
  student desk, maple, three drawers on each side
  with one middle drawer, $25; buffet or hutch,
                                                             space allows. New ads will receive                              I 1999 Dodge Dakota, extended cab, silver, 96,000
  Broyhill, solid wood with glass door on top sec-
                                                             preference over repeat ads. Services                              miles, new tires, $6,000 OBO. Call 662-822-4712.
  tion, $250. Call Cyndy at 901-359-8504.                    and goods offered must be legitimate                            I 1994 Ford Bronco XLT, 4X4, new brakes, new
                                                             and legal, and Leader cannot be                                   Buckshot tires, tune up, $3,500. Call 901-240-4772.
I Wing-back recliner, floral with green and bur-
                                                             responsible for misprints, omissions or
  gundy colors, clean and in good condition, $75.                                                                            I 2001 Yamaha Blaster, nerf bars, like new, $1,400.
                                                             false advertising. All ads may be reject-
  Call 901-550-2328.                                                                                                           Call 901-832-6527.
                                                             ed at the discretion of Baptist
                                                             Memorial Health Care administration                             I 2005 Lexus RX330, flint mica exterior, gray leather
                                                             or the editor.                                                    with walnut accents, fully loaded, sliding console,
                                                                                                                               dual auto climate control, rain-sensing intermit-
I Aaron’s tree service, cut down big or small trees,            Ads for services and goods must be                             tent windshield wipers, roof rack with rails, power
  excellent clean-up, haul off debris, insured for all       offered or wanted by Baptist col-                                 rear door, 31,300 miles, $30,500. Call 901-237-
  tree work. Call 901-461-6075.                              leagues, individuals or independent                               1071.
I Score, stain and seal concrete floors, driveways,          contractors. Franchises, other non-
                                                                                                                             I 1972 Chevrolet Silverado extended cab heavy
  patios and walkways, wood decks and arbors,                independent services, medical, dental
                                                                                                                               duty pickup, 97,000 miles, automatic, running
  new and repair. Call 901-596-2831 for an estimate.         and other clinical services are not eligi-                        boards, towing package, excellent condition,
I Clean vinyl siding, wood decks, fences, sidewalks,
                                                             ble for classified ads.                                           $5,000. Call 901-372-3852 after 4 p.m.
  driveways and more. Call 662-415-2087.                        To submit an ad, e-mail
I Home improvements of all kinds, interior/exterior or fax to 901-227-
                                                             3516.                                                           PETS
  painting, sheetrock, decks, fencing, siding and
  more. Call Dan at 901-756-4002.                                                                                            I Free kittens, Bartlett area. Call 901-292-0812.

                                                                                                                             I Coby and Elie puppies. Call 901-358-1996.
                                                            gas logs, will assist with closing up to $1,000,                 I Free kittens to good homes, black/white and
                                                            reduced to $125,000. Call 901-229-4181.                            gray/white, six weeks old and ready to go. Call
I Kenmore white frost-free upright freezer, like new,
                                                          I Southeast Memphis home for sale, 3 BR/2 BA,                        901-357-1879.
  $175. Call 662-893-2116 and leave a message.
                                                            brick, corner lot, two-car garage, fenced back                   I Need special home ASAP for 10-year-old female
I Washer and dryer for free, washer works well but          yard, $120,000 with $3,000 toward closing and                      cat, rescued, very timid because of her history but
  dryer may need new heating element. Call 901-             one-year warranty. Lease-purchase also available.                  good for single or family with older children. Call
  361-4203.                                                 Call 901-832-4712.                                                 Lesley at 901-240-2074.
I Black leather short skirt, never worn, size 14, $35.
                                                                                                                             I Free kittens, house/litterbox trained, two months
  Call 901-756-1351 before 1 p.m.
                                                                                                                               old, gray tabby marking. Call 901-606-8643.
I Pet grooming table with grooming arm and loop,
                                                          I 1996 Honda Accord, 145,000 miles, good condi-                    I Arabian/thoroughbred female horse, two-years-
  $60. Call 901-734-2012.
                                                            tion, new tires, new air, new brakes, runs great,                  old, leads on halter, ridden by teen girl, $550;
I Lazyboy sofa with two built-in recliners, love seat       $3,800. Call 901-767-6597 after 4 p.m.                             paint, gelding horse, nine-years-old, gentle,
  and additional recliner, multi-colored rose, teal,                                                                           smooth shuffle gait, $550. Call 901-493-1586.
                                                          I 2000 Chevrolet Cavalier, 2 dr, silver, 5 spd, excel-
  blue and yellow, excellent condition, $500. Call
                                                            lent condition, $2,700. Call 901-680-0283.                       I CKC registered Yorkshire terriers, eight weeks old,
                                                                                                                               shots and wormed, males $500, females $700.
                                                          I 2006 Honda Accord EX-L sedan, black with tan
I King size mattress and box spring, like new, must                                                                            Call 901-829-2052.
                                                            leather, fully loaded, 6-disc CD, XM radio, sunroof,
  sell, $600. Call 662-822-4712.
                                                            tinted windows, 15,000 miles, $21,500. Call 901-                 I Palamino pony, eight years old, gelding, about 52
I Two tickets for the Lion King at the Orpheum at 8         854-3734.                                                          inches, $600. Call 662-934-2952.
  p.m. Aug. 24. Paid $75 each. Call 901-604-9681.
                                                          I 1990 Oldsmobile Delta 88 Royal, pw, pl, ac,                      I Need home for good-natured and fixed female
I Wood burning stove, never used or installed,              AM/FM/Cassette, looks good, runs great, excellent                  cat, tan with blue eyes. Call 662-280-4720.
  $500. Call 662-280-4720.                                  mechanical condition, $2,500 OBO. Call 901-873-
REAL ESTATE                                               I 2000 Ford Expedition, Eddie Bauer edition, fully
                                                                                                                             I Seeking affordable used trumpet for beginning
                                                            loaded, 176,000 miles, excellent condition, built-in
I White Station area home FSBO, 3 BR/2 BA, 1,250                                                                               player, call 901-647-8487.
                                                            TV monitor, beige leather, 6-disc CD player,
  square feet, large fenced back yard, new appli-
                                                            $6,500. Call 901-230-4753.
  ances including washer and dryer, two-car garage,

                                                                Baptist Leader is published by Corporate Communications, Baptist Memorial Health Care Corp., 350 N. Humphreys Blvd.,
Baptist Leader, Vol. 71, No. 15, July 20, 2007
                                                                Memphis, Tenn. 38120. It is distributed bi-weekly to all BMHCC entities in the Mid-South. Deadline for article submissions
Editor: Chris Pennington                                        and classified ads is 2 p.m. Monday prior to publication. Send article ideas and submissions as well as classified ads to
phone (901) 227-3504;
                                                       or fax to (901) 227-3516. Baptist Leader is printed on recycled paper.
Photographer: Greg Campbell
phone (901) 227-3510;