Appendix A by chenboying

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									                                                                             Appendix A

FRAMEWORK FOR A CODE OF CORPORATE GOVERNANCE FOR GEDLING
BOROUGH COUNCIL

Gedling Borough Council must be able to demonstrate that they are complying with
the underlying principles of good governance, which are:

             Openness and Inclusivity.
             Integrity.
             Accountability.

If they are to do this, these principles need to be translated into a framework which
seeks to ensure that they are fully integrated in the conduct of the authority‟s business
and establishes a means of demonstrating compliance. Gedling Borough Council,
therefore will need to demonstrate that their systems and processes are:

             Monitored for their effectiveness in practice.
             Subject to review on a continuing basis to ensure that they are up to
              date.

The concept of leadership overarches the principles of corporate governance. The
principles of good governance can only be adhered to if leadership is exercised
through:

             Gedling Borough Council providing vision for its community and leading
              by example in its decision making and other processes and actions.

             Members and managers conducting themselves in accordance with high
              standards of conduct.

The fundamental principles of corporate governance, therefore, need to be reflected in
the different dimensions of a local authority‟s business. It is important to recognise that
the dimensions are not mutually exclusive – for example, standards of conduct are
part of every dimension. The following five categories are designed to reflect the
business areas to which governance standards can be applied:

             Community Focus.
             Service Delivery Arrangements.
             Standards of Conduct.
             Structures and Processes.
             Risk Management and Internal Control.
Community Focus
Through carrying out their general and specific duties and responsibilities and their ability to exert wider influence, Gedling Borough
Council should:

   Work for and with their communities.
   Exercise leadership in their local communities and undertake an “ambassadorial” role to promote the well being of their area
    where appropriate.

Gedling Borough Council should, therefore maintain effective arrangements:

   For explicit accountability to stakeholders for the authority‟s performance and its effectiveness in the delivery of services and
    sustainable use of resources.
   To demonstrate integrity in the authority‟s dealings in building effective relationships and partnerships with other public agencies
    and the private/voluntary sectors.
   To demonstrate openness in all their dealings.
   To demonstrate inclusivity by communicating and engaging with all sections of the community to encourage active participation.
   To develop and articulate a clear and up to date vision and corporate strategy in response to community needs.
Community Focus

The local code should reflect the             Source Documents      Proposed actions for      Out-turn for 2007/08        Proposed actions for
requirements to:                              /Processes or other   2007/08                                               2008/09
                                              means that
                                              demonstrate
                                              compliance.
a.   Publish on a timely basis an annual      Annual Financial      June 2007 Personnel &     Achieved. June 2007         June 2008 P7r
     report presenting an objective,          Statements            Resources Committee.      P&R Committee.              Committee.
     understandable account of the            Budget and Service    Publish 2007/08 version   Completed. Published        Publish 2008/09 version
     authority‟s:                             Plan                  in March 2007.            2007/08 version in March    in March 2008.
                                                                                              2007.
      Activities & achievements              Performance Digest    Produce quarterly         Completed.                  As 2007/08.
      Financial position and performance                           digests to Cabinet –
                                                                    Aug, Nov and Feb. Plus
The reports should include statements:                              a year-end version in
                                                                    June 2007.
      Explaining the authority‟s
       responsibility for the financial       Strategic Corporate   Produce statutory BVPP    Completed – Strategic       Consider refresh of SCP
       statements.                            Plan                  with intention of         Corporate Plan adopted      Spring 2009.
      Confirming that the Authority                                producing a fuller new    April 2008.
       complies with relevant standards and                         Strategic Corporate
       codes of corporate governance.                               Plan based on the
      On the effectiveness of the                                  priorities of the new
       Authority‟s system for risk                                  administration by March
       management and internal control                              2008.

                                              Council Tax Leaflet   Produce 2008/09 leaflet   Benefits take-up leaflet    To issue with all new CT
                                                                    in March 2008.            issued with Annual Bills.   bills throughout the year.
                                              Member Allowances     Advertise scheme          Advertised 27.03.08         Advertise scheme
                                              Scheme                March 2008.                                           changes March 2009.

                                              Members Allowances    Publish in March 2008.    Published 27.03.08          Publish amended
                                                                                                                          scheme March 2009.
Community Focus

The local code should reflect the              Source Documents         Proposed actions for       Out-turn for 2007/08       Proposed actions for
requirements to:                               /Processes or other      2007/08                                               2008/09
                                               means that
                                               demonstrate
                                               compliance.
b.   Publish on a timely basis a performance   Extract from Strategic   Produce statutory BVPP     Completed – Strategic      Consider refresh of SCP
     plan presenting an objective, balanced    Corporate Plan           with intention of          Corporate Plan adopted     Spring 2009.
     and understandable account and                                     producing a fuller new     April 2008.
     assessment of the authority‟s:                                     Strategic Corporate
                                                                        Plan based on the
      Current performance in service                                   priorities of the new
       delivery                                                         administration by March
      Plans to maintain and improve                                    2008.
       service quality
                                               Budget & Service Plan    Publish 2008/09 version    Completed. Published       Publish 2008/09 version
                                                                        in March 2008.             2007/08 version in March   in March 2008.
                                                                                                   2007.
                                               Gedling Community        Progress full review for   Review started.            In progress – due for
                                               Strategy                 completion in 2008.                                   completion Dec 2008.

                                               Strategic Corporate      Summary of Strategic       Work started.              Due for publication June
                                               Plan summary             Corporate Plan to follow                              2008.
                                                                        the publication of the
                                                                        Strategic Corporate
                                                                        Plan in 2008.

                                               Summary Statement of     Analysing feedback and     Summary Statements         Summary Statement to
                                               Accounts                 making adjustments to      included in Contacts       be included in Contacts.
                                                                        summary statement          2007.
                                                                        December 2007.
   Community Focus

   The local code should reflect the              Source Documents          Proposed actions for     Out-turn for 2007/08        Proposed actions for
   requirements to:                               /Processes or other       2007/08                                              2008/09
                                                  means that
                                                  demonstrate
                                                  compliance.
c.c.   Put in place proper arrangements for the   Annual Audit Letter and   2007/08 letter to be     Annual review of Internal   2008/09 letter to be
       independent review of the financial and    other audit reports       reported to committee.   Audit completed May         reported to committee.
       operating reporting processes.                                                                2008. Annual audit letter
                                                                                                     produced for inclusion at
                                                                                                     cabinet and Audit Sub
                                                                                                     Committee in June 2008.
                                                  Scrutiny Committee        Follow up                Ongoing.                    Ongoing.
                                                  function                  recommendations in
                                                                            budget formulation
                                                                            arrangements for the
                                                                            2007-08 budget.

                                                  Scrutiny Working Group    Complete review of       Review completed.           Further reviews as
                                                  - Consultants             value for money from                                 instigated by scrutiny
                                                                            consultants.                                         committees.
                                                                            Further questioning      Ongoing.                    Ongoing.
                                                                            sessions planned.
                                                  Audit sub-committee       Ongoing. Meetings held   Ongoing, quarterly          Ongoing. Meetings held
                                                                            on an ad hoc basis.      meetings held during        on an ad hoc basis.
                                                                                                     2007-08. Chair attended
                                                                                                     BGF course.
                                                  CPA Inspectorate          No service inspections   N/a.                        CPA assessment
                                                  reports                   planned.                                             scheduled June 2008.


                                                  Use of resources value    Complete further self    Completed summer            As 2007/08.
                                                  for money self            assessment update.       2007.
                                                  assessment
Community Focus

The local code should reflect the              Source Documents         Proposed actions for       Out-turn for 2007/08         Proposed actions for
requirements to:                               /Processes or other      2007/08                                                 2008/09
                                               means that
                                               demonstrate
                                               compliance.
d.   Put in place proper arrangements          Strategic partnership    Board to meet 4 times in   Partnership met in line      As 2007/08.
     designed to encourage individuals and     framework (LSP)          year. Executive to meet    with this.
     groups from all sections of the                                    every 6 weeks.
     community to engage with, contribute to
     and participate in the work of the        Area Based Initiatives   Launch two ABIs-           Two ABIs launched            Ongoing.
     authority and put in place appropriate    (ABI)                    typically expected to be   2006/07.
     monitoring processes to ensure that                                three-year programmes
     they continue to work in practice.                                 (ongoing).

                                               Housing Contractor       Further develop joint      Introduction to open book    Further expansion of
                                               Forum                    working and partnership    accounting has facilitated   appointment system at 1st
                                                                        concepts to improve        efficiencies in              point of contact to
                                                                        efficiency and Value for   administration and           support improved access
                                                                        Money.                     improved cooperation of      and reductions in lost
                                                                                                   key personnel.               time.
                                                                                                   Introduction of hand held    Improved identification
                                                                                                   technology has facilitated   and joint working to
                                                                                                   smart targeting of           deliver efficiencies as part
                                                                                                   resources to reduce          of an expanded cyclical
                                                                                                   unnecessary travelling       planned maintenance
                                                                                                   and increase greater         programme.
                                                                                                   control on operative‟s
                                                                                                   delivery.
Community Focus

The local code should reflect the       Source Documents           Proposed actions for       Out-turn for 2007/08        Proposed actions for
requirements to:                        /Processes or other        2007/08                                                2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Voids meeting              Improved monitoring        Increase joint working      Introduction of process
                                                                   and sanctions included     with partners and key       map review to drive
                                                                   in new Responsive          colleagues. Has resulted    further improvements in
                                                                   Maintenance Contract.      in driving improvement in   customer service,
                                                                   Continue regular           quality and turnaround      reduction in costs and
                                                                   monitoring meetings        times.                      quality assurance.
                                                                   and work towards
                                                                   further improvement of
                                                                   performance and
                                                                   efficiency.
                                        Race Relations             Working towards            Continuing to work          Recent baseline review
                                        Monitoring reports         revised Level 2.           towards revised level 2.    will provide action plan to
                                                                                                                          achieve level 2 during
                                                                                                                          08/09.
d.   Continued from previous section.   Process for carrying out   Training to be carried     A number of impact          Baseline review will give
                                        Impact Needs               out May 2006 and           assessments have been       actions to continue to
                                        Assessment agreed          programme of               completed.                  embed impact
                                                                   assessments ongoing.                                   assessment process.

                                        Tenants Consultation       Training for tenants on    ITA carried out full        Awareness raising for
                                        Panel                      LSVT.                      training programme up to    stock transfer.
                                                                   Large scale                ballot.
                                                                   communication                                          Gedling Homes Launch.
                                                                   programme in place and
                                                                   planned.
                                                                   Continue to develop        Shadow board in place
                                                                   Shadow Board and train     and operating well.
                                                                   tenants representatives.
Community Focus

The local code should reflect the     Source Documents      Proposed actions for     Out-turn for 2007/08   Proposed actions for
requirements to:                      /Processes or other   2007/08                                         2008/09
                                      means that
                                      demonstrate
                                      compliance.
                                      On-line Surveys       Ongoing.                 Progressed – example   As 2007/08.
d. Continued from previous section.                                                  includes Budget
                                                                                     Consultation Autumn
                                                                                     2007.

                                      Community Safety      Monitor performance      Ongoing.               Ongoing.
                                      Partnership           against Strategy and
                                                            Action plans, ensuring
                                                            links to LAA. Progress
                                                            towards joint South
                                                            Notts Partnership in
                                                            shadow forum.

                                      Race Awareness        Race Awareness Forum     Developed into         Work programme being
                                      Forum                 to be developed.         Community Cohesion     planned.
                                                                                     Forum with
                                                                                     representatives from
                                                                                     agencies throughout
                                                                                     Borough. Under the
                                                                                     umbrella of LSP.
Community Focus

The local code should reflect the     Source Documents        Proposed actions for      Out-turn for 2007/08   Proposed actions for
requirements to:                      /Processes or other     2007/08                                          2008/09
                                      means that
                                      demonstrate
                                      compliance.
                                      Friends of Gedling      Continue land             Ongoing.               Ongoing.
d. Continued from previous section.   Wood                    management and
                                                              improve meadow in
                                                              accordance with
                                                              Management Plans.
                                                              Looking to secure
                                                              further grants from
                                                              external bodies such as
                                                              the Forestry
                                                              Commission using the
                                                              Council‟s match funding
                                                              of £10,000.

                                      Gedling Youth Council   Ongoing.                  Ongoing.               Ongoing.

                                      Netherfield lagoons     Continue to action the    Ongoing.               Ongoing.
                                                              Management Plan.

                                      Friends of Hobbucks     Agree Management          Ongoing.               Ongoing.
                                      (Killisick)             Plan for management of
                                                              Hobbucks. Look to
                                                              secure long-term
                                                              funding.
Community Focus

The local code should reflect the     Source Documents            Proposed actions for       Out-turn for 2007/08        Proposed actions for
requirements to:                      /Processes or other         2007/08                                                2008/09
                                      means that
                                      demonstrate
                                      compliance.
                                      Sport & Physical activity   External funding bids to   Two successful bids         Restructure the Leisure
d. Continued from previous section.   community group             be made by partnership     made to the Community       Resources Section to
                                                                  to enhance strategy        Initiative Fund - £80,597   deliver the grant action
                                                                  delivery.                  over three years.           plans – September 2008.
                                                                                             A successful bid made to
                                                                                             Notts County Teaching
                                                                                             PCT - £30,000 over three
                                                                                             years.
                                                                                             Successful bid to Schools
                                                                                             Sports Partnership -
                                                                                             £9,000 over 3 years.

                                      Allotment Association       Carry out site             Successful bids for         Scheme finished.
                                                                  improvement to security    improved security
                                                                  using the match grant-     fencing, rubbish
                                                                  funding scheme.            clearance and irrigation
                                                                                             improvements.

                                      Friends of Arnot Hill       Strengthen the group       Green Flag Standard met     Retention of the Green
                                      Park                        through volunteers.        and award achieved.         Flag award.
                                                                  Work with Urban Park       „Friends‟ group being led   Introduction of a junior
                                                                  Rangers to deliver Arnot   by Park Rangers.            section of the „Friends‟
                                                                  Hill Park Management                                   group – May 2008.
                                                                  Plan. Bring the park to
                                                                  Green Flag Standard
                                                                  and make an application
                                                                  for the award in May
                                                                  2007.
Community Focus

The local code should reflect the     Source Documents       Proposed actions for       Out-turn for 2007/08         Proposed actions for
requirements to:                      /Processes or other    2007/08                                                 2008/09
                                      means that
                                      demonstrate
                                      compliance.
d. Continued from previous section.   Self management with   Work in partnership with
                                      local sports clubs     the club to improve the
                                                             ground facilities.


                                                             Establish an agreement     Agreement with club          Ensure playing facilities
                                                             with Bestwood Youth        progressed.                  are available to the club
                                                             teams for management       Improvements to ground       for the 2008/09 season.
                                                             of the pavilion and        completed. Subsidence
                                                             improvements to playing    has affected the work –      Continue to work with the
                                                             surfaces. Agreement to     Coal Board are               club to achieve
                                                             be completed by            undertaking repairs, use     accreditation.
                                                             September 2007.            of the pitches delayed for
                                                                                        one year.

                                                             Establish an agreement     Agreement in place.          Continue to assist the
                                                             with Netherfield Boys                                   club in its development –
                                                             and Girls Football Club                                 ongoing.
                                                             for management of
                                                             Richard Herrod Playing
                                                             Fields Pavilion.
                                                             Agreement to be
                                                             completed by June 07.
Community Focus

The local code should reflect the     Source Documents      Proposed actions for       Out-turn for 2007/08        Proposed actions for
requirements to:                      /Processes or other   2007/08                                                2008/09
                                      means that
                                      demonstrate
                                      compliance.
                                      Community             Work with local            Application for Oakdale     Consider introducing
d. Continued from previous section.   involvement in the    communities to bring       Road completed, judging     local Green Flag
                                      management of local   Conway Road                May 2008.                   standards to Borough
                                      parks                 Recreation Ground and      Conway Road Recreation      parks and self-
                                                            Oakdale Road               Ground deferred until       assessment – September
                                                            Recreation Ground to       2008.                       2008.
                                                            Green Flag standard
                                                            and make application for
                                                            the award by Nov. 07.

                                      Sports Forum          Continue establishment     Sports Forum                Increase membership,
                                                            of Sports Forum and        membership has fallen.      obtain funding for the
                                                            increase its               Group has been re-          group, establish its role in
                                                            membership. Use            formed and re-constituted   sports development and
                                                            Sports Forum               April 2008.                 delivery for the Borough –
                                                            (comprising local                                      September 2008.
                                                            voluntary organisations)
                                                            as consultees for
                                                            examination of
                                                            reprogramming of the
                                                            Borough‟s Leisure
                                                            Centres. Sports Forum
                                                            to become CRB
                                                            umbrella body.
Community Focus

The local code should reflect the     Source Documents          Proposed actions for   Out-turn for 2007/08      Proposed actions for
requirements to:                      /Processes or other       2007/08                                          2008/09
                                      means that
                                      demonstrate
                                      compliance.
d. Continued from previous section.   Scrutiny meetings in      Further meetings at    Scrutiny committees now   No further action
                                      community locations       community locations    held centrally.           required.
                                                                planned. Ongoing to
                                                                meet statutory
                                                                requirement.

                                      Scrutiny Review -         Complete review and    Review completed.         Ongoing review.
                                      Services for the          make recommendations
                                      Disabled                  to Cabinet.

                                      Consultation with         February 2008.         Ongoing.                  Ongoing.
                                      Industrial & Commercial
                                      representatives on the
                                      budget

                                      Statement of              To be adopted August   Ongoing.                  Ongoing.
                                      Community                 2006 (ongoing).
                                      involvement as part of
                                      Local Development
                                      Framework
Community Focus

The local code should reflect the                 Source Documents         Proposed actions for    Out-turn for 2007/08      Proposed actions for
requirements to:                                  /Processes or other      2007/08                                           2008/09
                                                  means that
                                                  demonstrate
                                                  compliance.
e.   Make an explicit commitment to               Constitution             Review of Standing      No amendments made.       Amendment as required.
     openness in all of their dealings, subject                            Orders for Contracts
     only to the need to preserve                                          (ongoing).
     confidentiality in those specific
     circumstances where it is proper and         Forward Plan             Ongoing.                Ongoing.                  Ongoing.
     appropriate to do so and by their actions
     and communications deliver an account
     against that commitment.                     Freedom of Information   Publication Scheme to   Model scheme recently     Publication scheme to be
                                                  Publication scheme       be revised following    released by OIC.          revised by April 2009.
                                                  (original scheme         introduction of model
                                                  2003/04)                 publication scheme by
                                                                           the Information
                                                                           Commissioner.

                                                  Records Management       Ongoing.                Ongoing.                  Ongoing.
                                                  Policy


                                                  Audit sub-committee      Quarterly meetings      Ongoing, quarterly        Ongoing. Meetings held
                                                                           planned.                meetings held during      on an ad hoc basis.
                                                                                                   2007-08. Chair attended
                                                                                                   BGF course.
 Community Focus

The local code should reflect the                Source Documents         Proposed actions for      Out-turn for 2007/08      Proposed actions for
requirements to:                                 /Processes or other      2007/08                                             2008/09
                                                 means that
                                                 demonstrate
                                                 compliance.
e. Continued from previous section.              Open Committee           In place (ongoing).       Ongoing.                  Ongoing.
                                                 meetings – public able
                                                 to speak in Planning
                                                 Committees

                                                 E-Government -           Ongoing.                  Ongoing.                  Ongoing.
                                                 Committee Admin
                                                 System


f.   Establish clear channels of
     communications with all sections of their   Electronic Service       Achieve compliance     Ongoing maintenance of       Ongoing maintenance of
     community and other stakeholders and        Delivery (ESD) Toolkit   with BV157 by          ESD Toolkit.                 ESD Toolkit.
     put in place proper monitoring                                       December 2005.
     arrangements to ensure that they                                     Ongoing maintenance of
     operate effectively.                                                 ESD Toolkit.

                                                 ICT Strategy             Implement the strategy.   The Councils ICT          Consider opportunities to
                                                                                                    Strategy covering 2005-   compare and potentially
                                                                                                    2008 was approved by      align the Councils ICT
                                                                                                    Cabinet in December       Strategy with local
                                                                                                    2005 and is a current     Partner Councils with a
                                                                                                    Operating Framework.      view to closer working
                                                                                                                              arrangements. Schedule
                                                                                                                              for formal review of the
                                                                                                                              Strategy during 2009/10.
Community Focus

The local code should reflect the     Source Documents      Proposed actions for       Out-turn for 2007/08       Proposed actions for
requirements to:                      /Processes or other   2007/08                                               2008/09
                                      means that
                                      demonstrate
                                      compliance.
                                      Gedling Contacts      3 editions to be           Completed.                 3 editions to be
f. Continued from previous section.                         produced.                                             produced.

                                      Website               On line planning           Operational.               Operational.
                                                            applications live system
                                                            running September
                                                            2006 (ongoing).

                                      Website Review        Ongoing improvement /      Development bid            Continue to develop the
                                                            review.                    submitted for              Business Case for a
                                                                                       replacement of Web         replacement WCM
                                                                                       Content Management         System and Web
                                                                                       System and Web             Manager and re-submit
                                                                                       Manager October 2007       request for funding
                                                                                       (failed to achieve         October 2008.
                                                                                       funding).

                                      Access Strategy       Ongoing review of          Blue print for Customer    Within GTP project plan.
                                      (services)            strategy.                  Services agreed. GT
                                                                                       Programme to deliver the
                                                                                       vision for customer
                                                                                       access.
 Community Focus

The local code should reflect the       Source Documents          Proposed actions for      Out-turn for 2007/08      Proposed actions for
requirements to:                        /Processes or other       2007/08                                             2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Undertake a telephony     Trial due to start July   Operational and           As part of the Gedling
f.   Continued from previous section.   trial for Gedling One     2006. Implement the       supported by the          Transformation
                                        Stop Service              strategy.                 introduction of a new     Programme to continue
                                        particularly focussing                              Telephony System with     to develop the Customer
                                        on Housing Benefit and                              Contact Centre            Services function by the
                                        Council Tax.                                        functionality.            migration of other call
                                                                                                                      traffic from back to front
                                                                                                                      office.

                                        Statement of Licensing    Ongoing review (review    New Policy Statement      Policy statements can
                                        Policy                    by Jan 08).               adopted by Full Council   last for up to 3 years
                                                                                            (Dec 07) in line with     between reviews. No
                                                                                            national timescales.      review envisaged in
                                                                                            Available to download     2008-09 unless changes
                                                                                            from Internet and from    to legislation require
                                                                                            Licensing services.       review.

                                        Gambling Act              Develop Statement of      New Statement adopted     Policy statements can
                                        Statement of Principles   Principles (ongoing).     December 2006 and no      last for up to 3 years
                                                                                            additional changes were   between reviews. No
                                                                                            required in 2007-08.      review envisaged in
                                                                                            Available to download     2008-09 unless changes
                                                                                            from Internet and from    to legislation require
                                                                                            Licensing services.       review.
 Community Focus

The local code should reflect the       Source Documents          Proposed actions for       Out-turn for 2007/08      Proposed actions for
requirements to:                        /Processes or other       2007/08                                              2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Civil Contingencies Act   Develop and undertake      BCP reviewed and          Ongoing review and test
f.   Continued from previous section.   2004 compliance           test of BCP.               updated. Key services     of DR plan.
                                                                                             identified, Disaster
                                                                  EP compliance ongoing      Recovery plan in place
                                                                  as a result of SLA and     for key systems.
                                                                  countywide risk            Contract with ADAM
                                                                  assessments.               includes annual test.

                                        IiP accreditation         Re-accreditation           Re-accreditation          Delivery of action plan
                                        achieved September        September 2006. Action     achieved February 2007.   arising from assessment.
                                        2004.                     plan agreed to meet        Achieved level 2 of the
                                                                  development                profile assessment.
                                                                  recommendations in the
                                                                  assessor‟s report.

                                        CPA Improvement plan      Complete delivery of       Already completed.        Consider new plan post
                                                                  latest improvement plan.                             CPA corporate re-
                                                                                                                       assessment.

                                        Communication             Complete delivery.         Progressed.               For review in 2008/09.
                                        strategy

                                        Employee consultation     Continuing as a forum      Ongoing.                  Ongoing.
                                        & information group       for consultation.
 Community Focus

The local code should reflect the                Source Documents        Proposed actions for       Out-turn for 2007/08       Proposed actions for
requirements to:                                 /Processes or other     2007/08                                               2008/09
                                                 means that
                                                 demonstrate
                                                 compliance.
                                                 Regular meetings with   Chief Executive, Deputy    Ongoing meetings           Continue with meetings.
f.   Continued from previous section.            UNISON and MPO          Chief Executive and        including monthly
                                                                         Head of Personnel to       meetings regarding GTP.
                                                                         meet regularly with
                                                                         Trade Unions (ongoing).

                                                 Race Awareness          Race Awareness Forum       Developed into             Work programme being
                                                 Forum                   established and            Community Cohesion         planned.
                                                                         launched (06/07). Race     Forum with
                                                                         Awareness Forum role       representatives from
                                                                         to be developed.           agencies throughout
                                                                                                    Borough. Under the
                                                                                                    umbrella of LSP.



g.   Ensure that a vision for their local        Gedling Community       Keep under review and      Review started.            In progress – due for
     communities and their strategic plans,      Strategy                monitor progress.                                     completion December
     priorities and targets are developed                                Progress full review for                              2008.
     through robust mechanisms and in                                    completion in 2008.
     consultation with the local community
     and other key stakeholder and that they
     are clearly articulated and disseminated.   Budget & Service Plan   Publish 2007/08 version    Completed. Published       Publish 2008/09 version
                                                                         in March 2007.             2007/08 version in March   in March 2008.
                                                                                                    2007.
Community Focus

The local code should reflect the       Source Documents         Proposed actions for       Out-turn for 2007/08      Proposed actions for
requirements to:                        /Processes or other      2007/08                                              2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Strategic Corporate      Produce statutory BVPP     Work started.             Due for publication June
g.   Continued from previous section.   Plan                     with intention of                                    2008.
                                                                 producing a fuller new
                                                                 Strategic Corporate
                                                                 Plan based on the
                                                                 priorities of the new
                                                                 administration by March
                                                                 2008.

                                        Local Area Agreement     Support development of     Support offered through   Continued support
                                                                 new LAA in line with the   out process including     including delivery.
                                                                 Local Government Bill.     block lead role.

                                        Greater Nottingham       Support development of     Significant support       Support to continue.
                                        Partnership.             Greater Nottingham         offered.
                                        Greater Nottingham       Executive to deliver
                                        Executive                agenda of Nottingham
                                                                 as a core city.

                                        Freedom of Information   Ongoing review.            Ongoing.                  Ongoing.
                                        Act Record
                                        Management Policy
Community Focus

Reference documents                                                        Tools to assist local authorities for self
                                                                           assessment purposes
   Modern Local Government: Guidance on Enhancing Participation DETR  Benchmark of the Ideal Authority I&DeA (1999)
    (1998)
   Statement of Recommended Practice on Local Authority Accounting (SORP)
   Human Rights Act 1998 Guidance
   Race Relations Act 1976 and Race Relations (Amendment) Act 2000
   Macpherson Report (1999)
   Local Government Act 2003
   The Local Government (Access to Information)(Variation) Order 2006
   Freedom of Information Act 2000
   Civil Contingencies Act 2004
   The Children Act 2004
   Housing Act 2004
   Housing and Health Safety Rating System 2006
   Disability Discrimination Act 1995
   Disability Discrimination Act 2005 (Disability Equality Duty)
   Accounts and Audit Regulations 2003
   ODPM Circular 03/2003
   ODPM Circular 04/2004
   Approved Local Development Statement (LDS)
   “Drawing Together- Nottingham as a Core City”
   “The Story Unfolds – How we develop Greater Nottingham”
     Service Delivery Arrangements
     Gedling Borough Council should ensure that continuous improvement is sought, agreed policies are implemented and decisions
     carried out by maintaining arrangements which:

           Discharge their accountability for service delivery at a local level.
           Ensure effectiveness through setting targets and measuring performance.
           Demonstrate integrity in dealing with service users and developing partnerships to ensure the right provision of services locally
           Demonstrate openness and inclusivity through consulting with key stakeholders, including service users.
           Are flexible so that they can be kept up to date and adapted to accommodate change and meet user wishes.


Service Delivery Arrangements

The local code should reflect the             Source Documents           Proposed actions for       Out-turn for 2007/08          Proposed actions for
requirements to:                              /Processes or other        2007/08                                                  2008/09
                                              means that
                                              demonstrate
                                              compliance.
a.   Set standards and targets for            Strategic Corporate Plan   Produce statutory BVPP     Completed revised plan        Ongoing. Consider
     performance in delivery of services on   including statement on     with intention of          2008 to 2012. Approved by     refresh of Strategic
     a sustainable basis and with reference   Equalities.                producing a fuller new     Cabinet 10/04/08.             Corporate Plan spring
     to equality policies                                                Strategic Corporate                                      2009.
                                                                         Plan based on the
                                                                         priorities of the new
                                                                         administration by March
                                                                         2008.

                                              Best Value reviews         Principles of Best Value   Principles of Best Value      Principles of Best Value
                                                                         applied to all services    applied to all services and   applied to all services
                                                                         and reviews (ongoing).     reviews (ongoing).            and reviews (ongoing).
Service Delivery Arrangements

The local code should reflect the           Source Documents          Proposed actions for      Out-turn for 2007/08          Proposed actions for
requirements to:                            /Processes or other       2007/08                                                 2008/09
                                            means that
                                            demonstrate
                                            compliance.
                                            Asset Management Plan     Update AMP by end of      No update in 2007/08.         Update December 2008.
a.   Continued from previous section.                                 2007.

                                            Waste Management          Ongoing.                  Draft strategy being          Implementation autumn
                                            Strategic Plan                                      prepared.                     2008.

                                            Equalities Standard       Achieve level 2 of the    Continuing to work towards    Recent baseline review
                                                                      revised standards.        revised level 2.              will provide action plan
                                                                                                                              to achieve level 2 during
                                                                                                                              08/09.

                                            Customer Service Values   Finalise values and       Agreed Customer Charter       May be reviewed
                                                                      publicise them            produced and promoted         through Customer
                                                                      (ongoing).                through posters in all        Service Group to make
                                                                                                customer areas.               more accessible.

b.   Put in place a sound system for        Performance               Procure and prepare for   Procurement progressed.       Implementation planned.
     providing management information for   Management and            implementation of new
     performance measurement purposes       Information Systems       Performance
                                                                      Management System.

                                            Budget & Service Plan     Procure and prepare for   New performance               Implementation of new
                                            monitoring                implementation of new     management system             system.
                                                                      Performance               sourced in conjunction with
                                                                      Management System.        other LA‟s.
Service Delivery Arrangements

The local code should reflect the           Source Documents        Proposed actions for      Out-turn for 2007/08       Proposed actions for
requirements to:                            /Processes or other     2007/08                                              2008/09
                                            means that
                                            demonstrate
                                            compliance.
b. Continued from previous section.         AMP – Project Mgt for   Action plan               Project plans for larger   Project plans for larger
                                            larger projects         implemented 05/06         projects in place.         projects to be
                                                                    (ongoing monitoring).                                completed.

c.   Monitor and report performance         Performance Digest      Produce quarterly         Completed.                 Produce quarterly
     against agreed standards and targets                           digests to Cabinet –                                 digests to Cabinet –
     and develop comprehensive and                                  Aug, Nov and Feb. Plus                               Aug, Nov and Feb. Plus
     understandable performance plans                               a year end version in                                a year end version in
                                                                    June 2007.                                           June 2008.

                                            Budget & Service Plan   Publish 2008/09 version   Completed. Published       Publish 2008/09 version
                                                                    in March 2008.            2007/08 version in March   in March 2008.
                                                                                              2007.

                                            Scrutiny Committee      Ongoing.                  Ongoing.                   Ongoing.
                                            Reports
                                            Cabinet reports

                                            CPA Improvement plan    Complete delivery of      Completed.                 Consider new plan post
                                                                    latest improvement                                   CPA corporate
                                                                    plan.                                                reassessment.
Service Delivery Arrangements

The local code should reflect the     Source Documents            Proposed actions for   Out-turn for 2007/08         Proposed actions for
requirements to:                      /Processes or other         2007/08                                             2008/09
                                      means that
                                      demonstrate
                                      compliance.
c. Continued from previous section.   Parks & open Spaces         Confirm the land       Land required identified     Identify a site for
                                      Action Plan                 required to replace    and funding secured.         development, secure
                                                                  Redhill, Carlton and                                planning permission and
                                                                  Gedling Cemeteries.                                 purchase – March 2009.
                                                                  Request funding to
                                                                  purchase through
                                                                  capital application
                                                                  October 2007.

                                      Waste Management            Ongoing.               Not applicable.              Action plan 2008 – 2012
                                      Action Plan                                                                     to commence.

                                      Planning Improvement        New Plan to be         Plan drafted and adopted.    Ongoing implementation
                                      Plan                        introduced following   Progress reviewed against    of recommendations.
                                                                  Peer Review.           it.

                                      Planning delivery targets   To achieve national    All targets met.             To achieve national
                                                                  targets (ongoing).                                  targets (ongoing).

                                      Procurement strategy     Review procurement        The Councils procurement     Consider opportunities to
                                      (Procurement milestones) strategy (ongoing).       strategy covering 2006-      compare and potentially
                                                                                         2009 was approved by         align the Councils
                                                                                         Cabinet in December 2006     Procurement Strategy
                                                                                         and is a current Operating   with local Partner
                                                                                         Framework.                   Councils with a view to
                                                                                                                      closer working
                                                                                                                      arrangements. Schedule
                                                                                                                      for formal review of the
                                                                                                                      Strategy during 2010/11.
Service Delivery Arrangements

The local code should reflect the            Source Documents            Proposed actions for      Out-turn for 2007/08         Proposed actions for
requirements to:                             /Processes or other         2007/08                                                2008/09
                                             means that
                                             demonstrate
                                             compliance.
c.   Continued from previous section.        IiP monitoring              Re-accreditation          Re-accreditation achieved    Delivery of action plan
                                                                         September 2006. Action    February 2007.               arising from
                                                                         plan agreed to meet       Achieved level 2 of the      assessment.
                                                                         development               profile assessment.
                                                                         recommendations in the
                                                                         assessor‟s report.

d.   Put in place arrangements to allocate   Community Plan, Service     Review use of area        Capital Strategy reviewed.   Ongoing review.
     resources according to priorities       Plans, Budget, Capital      based profiles in
                                             Strategy                    allocating methodology.
                                                                         Review Capital
                                                                         Strategy.

                                                                         Scrutiny working group    Ongoing.                     Ongoing.
                                                                         (ongoing).

                                             Risk management –           Strategic Risk register   Corporate Risk Scorecard     Strategic Risk register
                                             operational and strategic   reviewed quarterly.       produced and submitted to    reviewed quarterly.
                                             risk registers                                        SMT and ASC on a
                                                                                                   quarterly basis.

                                                                         Operational Risk          Corporate Risk Scorecard     Operational Risk register
                                                                         Register Reviewed         produced and submitted to    reviewed quarterly.
                                                                         quarterly.                SMT and ASC on a
                                                                                                   quarterly basis.
Service Delivery Arrangements

The local code should reflect the               Source Documents           Proposed actions for       Out-turn for 2007/08           Proposed actions for
requirements to:                                /Processes or other        2007/08                                                   2008/09
                                                means that
                                                demonstrate
                                                compliance.
e. Foster effective relationships and           Local Strategic            Board to meet 4 times      Partnership met in line with   Board to meet 4 times in
   partnerships with other public sector        Partnership                in year. Executive meet    this.                          year. Executive meet
   agencies and the private voluntary                                      every 6 weeks.                                            every 6 weeks.
   sectors and consider outsourcing where       Rushcliffe partnering      RBC undertaking            Partnership under review.      Partnership
   it is efficient and effective to do so, in                              debtors work by end of                                    arrangements to be
   delivering services to meet the needs of                                2005/06 (ongoing).                                        reviewed.
   the local community and put in place
   processes to ensure that they operate                                   RBC undertaking            Ongoing.                       Continuation of Contract
   effectively in practice.                                                Clinical Waste on behalf                                  Arrangements.
                                                                           of GBC from 3rd June
                                                                           2006 (ongoing).

                                                                           GBC undertaking tree       Ongoing.                       Continuation of Contract
                                                                           work for RBC since                                        Arrangements.
                                                                           August 2005 (ongoing).

                                                Shared Procurement         Appointed.                 Ongoing.                       Ongoing.
                                                Officer with RBC

                                                Payroll Services for RBC   Review potential for       Payroll services provided      Partnership subject to
                                                                           payroll services to be     to RBC, ongoing SLA /          ongoing review.
                                                                           delivered to RBC by the    review.
                                                                           Council.

                                                Shared Urban Design        Appointment made April     UDO has significantly          Consider establishment
                                                Officer                    2007. Two year             improved quality of            as permanent post.
                                                                           agreement.                 planning applications.
Service Delivery Arrangements

The local code should reflect the       Source Documents            Proposed actions for      Out-turn for 2007/08       Proposed actions for
requirements to:                        /Processes or other         2007/08                                              2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Joint Policy Officer with   Appointment made          In post.                   To be reviewed.
e.   Continued from previous section.   RBC                         January 2007.

                                        Shared Services             Develop a strategy at     Ongoing.                   Ongoing.
                                                                    the Council for shared
                                                                    services using external
                                                                    consultants.

                                        PCT partnering – positive   Develop and adopt         Partnership Agreement in   External grant and
                                        moves (partnership with     “Partnership              place.                     restructure of the
                                        the PCT has all 15 GP       Agreement” to clarify                                Resources Section to
                                        practices referring         service delivery          Partnership funding        deliver – to be
                                        patients)                   between Gedling           secured.                   completed by
                                                                    Borough Council and                                  September 2008.
                                                                    Notts County Teaching,
                                                                    PCT.
                                                                    Services to include: -
                                                                    Positive Moves,
                                                                    Heartbeats, Young
                                                                    Peoples Positive
                                                                    Moves, Get Going in
                                                                    Gedling, Moving More
                                                                    Often and MEND.
Service Delivery Arrangements

The local code should reflect the       Source Documents              Proposed actions for        Out-turn for 2007/08         Proposed actions for
requirements to:                        /Processes or other           2007/08                                                  2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Exercise promotion            Increase the number of      Referrals for Young          100 referrals for YPPM
e.   Continued from previous section.   Officer funded jointly with   referrals and the range     Persons Positive Moves       per year.
                                        PCT.                          of medical referrals.       increased.
                                                                                                  Referrals for Positive       400 referrals for PM per
                                                                                                  Moves maintained.            year.

                                        Get Going in Gedling          To establish and            Forwarded to the following   To establish and
                                                                      constitute a Volunteer      year.                        constitute a Volunteer
                                                                      Lead Group to provide                                    Lead Group to provide
                                                                      Health Walks in                                          Health Walks in Gedling.
                                                                      Gedling.

                                        Activity Friends              To establish a Volunteer    „Activity Friends‟           Recruit mentors and
                                                                      Mentoring Programme         programme established.       mentees to the
                                                                      to provide support to                                    programme.
                                                                      individuals embarking
                                                                      on a physical activity
                                                                      programme.

                                        Positive Moves Extra          To establish and            Positive Moves „Extras‟      To provide continued
                                                                      constitute a parent lead    established and              support to the Positive
                                                                      community group to          constituted.                 Moves „Extras‟ and
                                                                      provide a pathway to                                     establish a second
                                                                      mainstream activities for                                group at Redhill Leisure
                                                                      young people.                                            Centre.
Service Delivery Arrangements

The local code should reflect the       Source Documents            Proposed actions for     Out-turn for 2007/08       Proposed actions for
requirements to:                        /Processes or other         2007/08                                             2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Joint IT procurement        IBS Revenues and         Embracement of             Embracement of
e.   Continued from previous section.                               benefits – Complete      opportunities for closer   opportunities for closer
                                                                    (ongoing).               working between the        working between the
                                                                                             Partnership – attempt to   Partnership – plan for
                                                                                             engage Mansfield DC        formal System review
                                                                                             unsuccessful.              during 2010/11.

                                        Greater Nottingham          Support development of   Ongoing. Significant       Ongoing. Support to
                                        Partnership.                Greater Nottingham       support offered.           continue.
                                        Greater Nottingham          Executive to deliver
                                        Executive                   agenda of Nottingham
                                                                    as a core city.

                                        Arts Officer joint funded   Continued delivery of    Arts Forum established –   Arts Strategy review –
                                        with Arts Council England   Action Plan for Arts     Action Plan being          March 2009.
                                                                    Strategy and             progressed.
                                                                    establishment of Arts
                                                                    Forum.
Service Delivery Arrangements

The local code should reflect the       Source Documents          Proposed actions for        Out-turn for 2007/08         Proposed actions for
requirements to:                        /Processes or other       2007/08                                                  2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Examination of            Work with consultants       Option document              Final site visit to
e.   continued from previous section.   procurement options for   to produce an options       produced.                    Authority that has kept
                                        the future delivery and   document for                                             management in-house
                                        management of the         consideration by                                         arranged.
                                        Council‟s five leisure    Members for April 2007.                                  Consultants document to
                                        centres                   Continue with site visits   Bid for Building Condition   be revised to take into
                                                                  and prepare bids for a      Survey was unsuccessful.     account new VAT
                                                                  Building Condition                                       regulations.
                                                                  Survey.
                                                                  Revise the target date      Target date for decision     March 2009.
                                                                  for a decision on a         revised to March 2009.
                                                                  future procurement
                                                                  option to September
                                                                  2008.


                                        Adherence to good         Re-accreditation            Current good employment      Review of flexitime
                                        employment practice       February 2007.              policies in place.           scheme and
                                                                  Implement action plan                                    employment after age 65
                                                                  to address development                                   policies to ensure they
                                                                  areas.                                                   reflect best practice.


                                                                  Sickness attendance         Ongoing.                     Ongoing.
                                                                  incentive reward
                                                                  scheme continuing.
Service Delivery Arrangements

The local code should reflect the       Source Documents        Proposed actions for   Out-turn for 2007/08         Proposed actions for
requirements to:                        /Processes or other     2007/08                                             2008/09
                                        means that
                                        demonstrate
                                        compliance.
                                        Partnership framework   IEG implementation     Ongoing.                     Ongoing.
e.   Continued from previous section.                           plan. Complete IEG6
                                                                and progress towards
                                                                national priorities.

                                                                ICT Strategy to meet   The Councils ICT Strategy    Consider opportunities to
                                                                national priorities    covering 2005-2008 was       compare and potentially
                                                                (approved Dec 05).     approved by Cabinet in       align the Councils ICT
                                                                                       December 2005 and is a       Strategy with local
                                                                                       current Operating            Partner Councils with a
                                                                                       Framework.                   view to closer working
                                                                                                                    arrangements. Schedule
                                                                                                                    for formal review of the
                                                                                                                    Strategy during 2009/10.

                                        Procurement strategy    Ongoing.               The Councils procurement     Consider opportunities to
                                                                                       strategy covering 2006-      compare and potentially
                                                                                       2009 was approved by         align the Councils
                                                                                       Cabinet in December 2006     Procurement Strategy
                                                                                       and is a current Operating   with local Partner
                                                                                       Framework.                   Councils with a view to
                                                                                                                    closer working
                                                                                                                    arrangements. Schedule
                                                                                                                    for formal review of the
                                                                                                                    Strategy during 2010/11.
Service Delivery Arrangements

The local code should reflect the    Source Documents             Proposed actions for      Out-turn for 2007/08        Proposed actions for
requirements to:                     /Processes or other          2007/08                                               2008/09
                                     means that
                                     demonstrate
                                     compliance.
                                     Stock Transfer               Undertake detailed        Stage 1 and 2 of Formal     Joint action plan in place
e. Continued from previous section                                consultation and          Consultation successfully   for transfer on 3
                                                                  communication             completed.                  November 2008.
                                                                  programme. Develop
                                                                  Tenant Offer Document
                                                                  and undertake Tenant
                                                                  Ballot.

                                     Voluntary Sector             Explore SLA (signed       Ongoing.                    Ongoing.
                                     Compact                      2005) & agree local
                                                                  compact.
                                                                  Include in procurement
                                                                  strategy commitment to
                                                                  working with Voluntary
                                                                  Community
                                                                  Organisations (VCOs).

                                     Community Safety             Complete delivery of      Ongoing.                    Ongoing.
                                     Partnership                  05/08 strategy and work
                                     (meets quarterly. Tactical   with partners to
                                     group meets monthly)         introduce 3 year annual
                                                                  rolling action plans as
                                                                  required by new
                                                                  legislation.

                                     PCSO‟s joint funded          Ongoing.                  Ongoing.                    Ongoing.
Service Delivery Arrangements

The local code should reflect the      Source Documents         Proposed actions for       Out-turn for 2007/08         Proposed actions for
requirements to:                       /Processes or other      2007/08                                                 2008/09
                                       means that
                                       demonstrate
                                       compliance.
                                       Equalities               Work towards revised       Continuing to work towards   Recent baseline review
                                                                standards.                 revised level 2.             will provide action plan
e.   Continued from previous section                                                                                    to achieve level 2 during
                                                                                                                        08/09.

                                       Licensing policy         Policy to be reviewed by   Review process completed     Policy statements can
                                                                January 2008.              along national timeframe.    last for up to 3 years
                                                                                           New Policy Statement         between reviews. No
                                                                                           adopted by Full Council      review envisaged in
                                                                                           (Dec 07) and policy in       2008-09 unless changes
                                                                                           force Jan 08.                to legislation require
                                                                                                                        review.

                                       Gambling Act Statement   Develop Statement of       Review process completed     Policy statements can
                                       of Principles            Principles (ongoing        along national timeframe.    last for up to 3 years
                                                                review).                   New Policy Statement         between reviews. No
                                                                                           adopted by Full Council      review envisaged in
                                                                                           (Dec 07) and policy in       2008-09 unless changes
                                                                                           force Jan 08.                to legislation require
                                                                                                                        review.

                                       Gedling Community Plan   Progress full review for   Review started.              In progress- due for
                                                                completion in 2008.                                     completion December
                                                                                                                        2008.
Service Delivery Arrangements

The local code should reflect the      Source Documents      Proposed actions for      Out-turn for 2007/08         Proposed actions for
requirements to:                       /Processes or other   2007/08                                                2008/09
                                       means that
                                       demonstrate
                                       compliance.
                                       Home Improvement      Review performance to     Ongoing review.              Ongoing review.
                                       Agency (HIA)          determine future
                                                             funding and
                                                             continuation of HIA.
                                                             Monitor and review
e.   Continued from previous section                         service delivery.

                                       2005/06 HEAT           Annual review. Review    Association re-established   To continue
                                                             endorsement and           after loss of members and    development of the
                                                             monitoring of progress.   appointment of new Chair.    group to enable them to
                                                                                                                    take over the
                                                                                                                    management of the
                                                                                                                    community centre.
                                       Sure Start            Killisick Community       Delivery Plan for 2007/08    To consider Sure Start‟s
                                                             Centre - Completion of    complete.                    request to expand their
                                                             building works by June                                 facilities at Killisick
                                                             2005 & implementation                                  Community Centre
                                                             of delivery plan.                                      offering a broader range
                                                             Continuing full year      Partnership work with Sure   of services.
                                                             implementation of         Start established.
                                                             delivery plan.

                                       Joint working         Joint Use
                                       arrangements          Implement Action Plans    Reviews for Carlton Forum    To complete the review
                                                             formulated from           and Arnold Leisure Centre    of Redhill and Calverton
                                                             2006/07 Centre            complete.                    Leisure Centres by
                                                             Reviews by September                                   March 2009.
                                                             2007.
Service Delivery Arrangements

The local code should reflect the      Source Documents      Proposed actions for       Out-turn for 2007/08             Proposed actions for
requirements to:                       /Processes or other   2007/08                                                     2008/09
                                       means that
                                       demonstrate
                                       compliance.
                                                             Bestwood Country Park.
                                       Joint working         Continue with Action   Action Plan progressed.              Continue to support the
e.   Continued from previous section   arrangements          Plan for the Park.                                          County Council Rangers
                                                                                                                         with their site
                                                                                                                         development plans.
                                                             Support Heritage           Heritage Lottery Bid for         Restoration of the
                                                             Lottery Development        restoration of Bestwood          Winding Engine House
                                                             Grant for restoration of   Winding Engine House             to commence.
                                                             Bestwood Winding           successful.
                                                             Engine House.
                                                             St George‟s Centre         Ongoing.                         Ongoing.
                                                             Netherfield.
                                                             Funding of Intermediary
                                                             Service £10,000.

                                                             Concessionary Fares        Ongoing. Full fare               Ongoing. Full fare
                                                             Ongoing. Full fare         concessions.                     concessions.
                                                             concessions.

                                                             Gedling One Stop           Customer Service blueprint       GTP project plan to work
                                                             Service coordinates        has a vision for a first point   through all functions of
                                                             district council, county   of contact for all services      the council transferring
                                                             council and a range of     through One Stop.                as far as possible
                                                             other public service       Work has started to map          customer contact into
                                                             providers including        processes for transfer to        One Stop.
                                                             Police and DWP             One Stop.
                                                             (ongoing).
Service Delivery Arrangements

The local code should reflect the      Source Documents          Proposed actions for        Out-turn for 2007/08         Proposed actions for
requirements to:                       /Processes or other       2007/08                                                  2008/09
                                       means that
                                       demonstrate
                                       compliance.
                                       Nottinghamshire Public    Final performance           Final Reporting completed.   Ongoing.
                                       Service Agreement (PSA)   monitoring & report by
e.   Continued from previous section                             NCC. Could explore
                                                                 potential for PSA2.

                                       Planning – Conservation   Outsourced to               Good quality advice          Continue, but monitor
                                       advice                    Nottinghamshire county      received.                    and consider alternative
                                                                 Council from April 2007                                  arrangements.
                                                                 (ongoing).

                                       Planning design advice    Shared Urban Design         UDO has significantly        Consider establishment
                                                                 Officer appointed April     improved quality of          as permanent post.
                                                                 2007 (ongoing).             planning applications.

                                       Building Control          Participation in a review   County initiative still      County initiative still
                                                                 held by RBC regarding       ongoing. Local agreement     ongoing. External
                                                                 establishing a              between GBC and N&SDC        consultants engaged to
                                                                 Nottinghamshire Joint       developing.                  project manage
                                                                 Building Control,                                        GBC/NSDC merge
                                                                 Service (ongoing).                                       proposal for September
                                                                                                                          08 (subject to
                                                                                                                          agreement).
Service Delivery Arrangements

The local code should reflect the      Source Documents            Proposed actions for        Out-turn for 2007/08            Proposed actions for
requirements to:                       /Processes or other         2007/08                                                     2008/09
                                       means that
                                       demonstrate
                                       compliance.
                                       Waste Management            It is envisaged that the    A memorandum of                 A formal agreement is
                                       (MRF)                       Districts will now enter    understanding produced          being produced.
e.   Continued from previous section                               into a partnering           but not in sufficient detail
                                                                   agreement with NCC in       for districts to sign up to.
                                                                   2008 taking into
                                                                   consideration the
                                                                   arrangements agreed
                                                                   between NCC and the
                                                                   successful bidder.

                                       Trade Recycling and         It is envisaged that the    Not applicable.                 Will be implemented in
                                       bring sites                 scheme will now be                                          Autumn 2008.
                                                                   pursued in 2008/09.

                                       Refuse Collection Service   Project first round         Phase one results now           Phase two results
                                       Joint working               completion due              complete (except                complete.
                                                                   September 2007.             Nottingham City).               Phase three results to be
                                                                                                                               provided in summer
                                                                                                                               2008.

                                       RCV Joint Working           In 2006/07 joint            Contract commenced for          Contract commenced for
                                       Consortium                  purchase of vehicles for    refuse collection vehicles      vehicles up to 3.5 tonnes
                                                                   Notts Districts. Vehicles   in April 2007, for two years.   in May 2008, for three
                                                                   due for delivery in 2007.                                   years.
Service Delivery Arrangements

The local code should reflect the      Source Documents         Proposed actions for       Out-turn for 2007/08         Proposed actions for
requirements to:                       /Processes or other      2007/08                                                 2008/09
                                       means that
                                       demonstrate
                                       compliance.
                                       Honeywood Gardens        Build community centre     Residents Association lost   To develop the new
e.   Continued from previous section                            youth and play facility    membership and the Chair.    association allowing a
                                                                and establish              The group has been re-       centre handover to the
                                                                Residents‟ Association     established but a delay in   group in March 2009.
                                                                management of the          transfer of the centre
                                                                facility September 2006.   management
                                                                To operate the             arrangements has
                                                                community centre in        resulted.
                                                                house until September      The Borough has
                                                                2007 when the              continued to manage and
                                                                Residents Association      develop the facility.
                                                                will take over its
                                                                management.

                                       Nottingham for Tourism   Continued support to       Ongoing.                     Ongoing.
                                                                Experience
                                                                Nottinghamshire and its
                                                                delivery plans.

                                       New Deal (PSA)           Review recruitment         Ongoing.                     Ongoing.
                                                                policy in terms of how
                                                                the Council wish to take
                                                                New Deal forward.
Service Delivery Arrangements

The local code should reflect the      Source Documents         Proposed actions for        Out-turn for 2007/08        Proposed actions for
requirements to:                       /Processes or other      2007/08                                                 2008/09
                                       means that
                                       demonstrate
                                       compliance.
                                       Local Government East    Tender submitted for        IT Support provided for     To provide IT Support to
e.   Continued from previous section   Midlands (LGEM)          renewal of contract for a   2007/08. Invited by LGEM    the agreed SLA.
                                       (formerly EMRLGA)        further 3 years.            to continue for 2008/09.    Assumption at this stage
                                                                                                                        is that the Council may
                                                                                                                        not be providing support
                                                                                                                        beyond 2008/09 due to
                                                                                                                        re-organisation and
                                                                                                                        significant downsizing of
                                                                                                                        LGEM.

                                       N&S college Pt tutored   Deliver Leadership          Continued delivery during   Continue delivery as
                                       Mgt development          Development Course at       07/08.                      required.
                                       programmes               Level 3 and Level 5
                                                                (continue to deliver).

                                       Area Based Initiatives   Launched two ABIs           Ongoing.                    Ongoing.
                                                                (06/07), typically
                                                                expected to be three-
                                                                year programmes
                                                                (ongoing).
 Service Delivery Arrangements

The local code should reflect the             Source Documents           Proposed actions for     Out-turn for 2007/08        Proposed actions for
requirements to:                              /Processes or other        2007/08                                              2008/09
                                              means that
                                              demonstrate
                                              compliance.
f.   Respond positively to the findings and   Annual Audit Letter and    Management of the        Use of Resources Action     Review improvements
     recommendations of external auditors     other audit reports        Capital Programme to     Plan produced, improved     required by Use of
     and statutory inspectors and put in                                 be monitored.            score achieved, further     Resources Judgment.
     place arrangements for the effective                                Review improvements      improvement opportunities
     implementation of agreed actions.                                   required by Use of       identified.
                                                                         Resources Judgment.

                                              CPA Inspectorate reports   No service inspections   No inspections.             CPA corporate re-
                                                                         planned.                                             assessment July 2008.

                                              Planning Inspectorate      Ongoing.                 Met target for appeals      Ongoing.
                                              Reports                                             allowed.
Reference documents                                                   Tools to assist local   authorities   for   self
                                                                      assessment purposes
   Local Government Act 1999: Best Value DETR Circular 10/99
   Race Relations Act 1976 and Race Relations (Amendment) Act 2000
   ODPM Circular 03/2003
   ODPM Circular 04/2004
   National Equalities Standards
   Data Protection Act 1998
   Human Rights Act 1998
   Government targets for waste
   National Procurement Strategy
   The Public Contracts Regulations 2006
   Licensing Act 2003
   Benefit Fraud initiatives
     Structures and Processes

     Gedling Borough Council needs to establish effective political and managerial structures and processes to govern decision-making
     and the exercise of authority with organisation. Gedling Borough Council should maintain arrangements to:

        Define roles and responsibilities of members and officers to ensure accountability, clarity and good ordering of the authority‟s
         business.
        Ensure that there is a proper scrutiny and review of al aspects of performance and effectiveness.
        Demonstrate integrity by ensuring a proper balance of power and authority.

The local code should reflect the              Source Documents          Proposed actions for      Out-turn for 2007/08   Proposed actions for
requirements to:                               /Processes or other       2007/08                                          2008/09
                                               means that
                                               demonstrate
                                               compliance.

Balance of Power and Authority

a.   Put in place clearly documented           Codes and Protocols       Member / Officer          Ongoing.               Ongoing.
     protocols governing relationships         (constitution)            relations code in place
     between members and officers.                                       (ongoing).


b.   Ensure that the relative roles and        Constitution              Ongoing amendment as      Ongoing.               Ongoing.
     responsibilities of executive and other                             required.
     members, members generally and
     senior officers are clearly defined.      Record of decisions and   Ongoing.                  Ongoing.               Ongoing.
                                               supporting material
Structures and Processes

The local code should reflect the                Source Documents          Proposed actions for     Out-turn for 2007/08       Proposed actions for
requirements to:                                 /Processes or other       2007/08                                             2008/09
                                                 means that
                                                 demonstrate
                                                 compliance.
Roles and Responsibilities of Members
c.   Ensure that members meet on a               Schedule of Council       To be approved by        Approved at annual         To be approved by
     formal basis regularly to set the           meetings                  Council May 2007.        meeting May 2007.          Council May 2008.
     strategic direction of the authority and
     to monitor service delivery.                Performance and           Ongoing.                 Ongoing.                   Ongoing.
                                                 management systems

                                                 Financial standards and   Ongoing.                 Ongoing review,            Ongoing review (Jan
                                                 regulations                                        compliance monitored via   2008).
                                                                                                    audit activity.
                                                 Regular Cabinet           To be agreed by Leader   Meeting programme          Regular meetings to be
                                                 meetings                  May 2007.                agreed.                    diarised for the year.

d.   Develop and maintain a scheme of            Constitution              Ongoing amendment as     Ongoing.                   Ongoing.
     delegated or reserved powers, which                                   required.
     should include a formal schedule of
     those matters specifically reserved for
     the collective decision of the authority.

e.   Put in place clearly documented and         Constitution              Ongoing amendment as     Ongoing.                   Ongoing.
     understood management processes                                       required.
     for policy development, implementation
     and review for decision making
     monitoring and control and reporting;
     and formal procedural and financial
     regulations to govern the conduct of
     the authority‟s business.
Structures and Processes

The local code should reflect the               Source Documents           Proposed actions for       Out-turn for 2007/08   Proposed actions for
requirements to:                                /Processes or other        2007/08                                           2008/09
                                                means that
                                                demonstrate
                                                compliance.
Roles and Responsibilities of Members
f.   Put in place arrangements to ensure        Members induction          In place. No action        Ongoing.               Ongoing.
     that members are properly trained for      scheme                     required.
     their roles and have access to all
     relevant information, advise and
     resource as necessary to enable them       Regular update sessions    Ongoing.                   Ongoing.               Ongoing.
     to carry out their roles effectively.      and Training plan

                                                Cabinet Responsibilities   Member Information         N/a                    N/a
                                                Portfolio Holder           Officer recruited, no
                                                responsibility             further action required.
                                                Cabinet Observers

g.   Ensure that the role of the executive      Constitution               Ongoing monitoring of      Attendance recorded.   Ongoing.
     member(s) is/are formally defined in                                  attendance at training.
     writing, to include responsibility for
     providing effective strategic leadership
     to the authority and for ensuring that
     the authority successfully discharges
     its overall responsibilities for the
     activities of the organisation as a
     whole.
Structures and Processes

The local code should reflect the               Source Documents             Proposed actions for    Out-turn for 2007/08     Proposed actions for
requirements to:                                /Processes or other          2007/08                                          2008/09
                                                means that
                                                demonstrate
                                                compliance.
Roles and Responsibilities of Members
h.   Ensure that the roles and                  Constitution                 Ongoing amendment as    No amendment required.   Ongoing.
     responsibilities of all members of the                                  required.
     local authority, together with the terms
     of their remuneration and its review is    Members Allowance            Undertake Annual        Review completed.        Undertake annual review
     defined clearly in writing.                Scheme                       Review by March 2008.                            by March 2009.

i.   Ensure that a chief executive or           Conditions of                Ongoing.                Ongoing.                 Ongoing.
     equivalent is made responsible to the      employment
     authority for all aspects of operational
     management.                                Chief executive
                                                appointed with effect from
                                                01.10.04 as Head of Paid
                                                Service with overall
                                                management
                                                responsibility


                                                Scheme of delegation         Ongoing.                Ongoing.                 Ongoing.

                                                Job descriptions and         Ongoing.                Ongoing.                 Ongoing.
                                                specifications

                                                Performance                  Ongoing.                Agreement reached to     Effective implementation
                                                management system                                    procure COVALENT –       of COVALENT and
                                                                                                     integrated PM system.    integration with the risk
                                                                                                                              management module.
Structures and Processes

The local code should reflect the                Source Documents              Proposed actions for       Out-turn for 2007/08       Proposed actions for
requirements to:                                 /Processes or other           2007/08                                               2008/09
                                                 means that
                                                 demonstrate
                                                 compliance.
Roles and responsibilities of Officers
j.   Ensure that a senior officer is made        Sect. 151 responsibilities)   Deputy appointed. No       Ongoing.                   Deputy appointed. No
     responsible to the authority for            Statutory provision       )   further action required.                              further action required.
     ensuring that appropriate advice is         Statutory reports         )
     given to it on all financial matters, for
     maintaining an effective system of          Budget documentation          Approval by Council        Approved by Council        Approval by Council
     internal financial control.                                               March 2008.                March 2008.                March 2009.

                                                 Job                           Management                 Ongoing.                   Ongoing.
                                                 Description/Specification     Competencies ongoing.
                                                 Personal Development
                                                 review

                                                 Audit sub-committee           Ongoing to meet            Ongoing, quarterly         Ongoing. Meetings held
                                                                               quarterly.                 meetings held during 2007- on an ad hoc basis.
                                                                                                          08. Chair attended BGF
                                                                                                          course.

k.   Ensure that a senior officer is made        Monitoring officer            Deputy appointed. No                   _                          _
     responsible to the authority for            provisions                    further action required.
     ensuring that agreed procedures are         Statutory provision
     followed and that all applicable
     statutes, regulations and other relevant    Job
     statements of good practice are             description/specification     See j above.                           _                          _
     complied with.                              Personal development
                                                 review
Structures and Processes

The local code should reflect the               Source Documents           Proposed actions for      Out-turn for 2007/08   Proposed actions for
requirements to:                                /Processes or other        2007/08                                          2008/09
                                                means that
                                                demonstrate
                                                compliance.
Roles and responsibilities of Officers
l.   Ensure that the roles and                  Job descriptions           Ongoing.                  Ongoing.               Ongoing.
     responsibilities of all senior officers,   /specifications
     together with the terms of their
     remuneration and its review are            Pay and conditions of      Ongoing.                  Ongoing.               Ongoing.
     defined clearly in writing.                service

                                                Performance                Ongoing.                  Ongoing.               Ongoing.
                                                development review

m. Adopt clear protocols and codes of           Protocols governing        Member / Officer          Ongoing.               Ongoing.
   conduct to ensure that the implications      member/officer relations   relations code in place
   for supporting community political                                      (ongoing).
   leadership for the whole council are
   acknowledged and resolved.
Reference documents                                                       Tools to assist local authorities for self
                                                                          assessment purposes
     A statement on the role of the Finance Director in Local Government Self Evaluation tool kit: New Forms of Political
      (CIPFA 1999).                                                       Management Arrangement I&DEA (2000).
     Consultative draft of proposed guidance and regulations on New
      Constitutions for Councils DETR (2000).
     New forms of Political Management Arrangement I&DEA (2000)
     Local Government Act 2003.
Risk Management and Internal Control

Gedling Borough Council needs to establish and maintain a systematic strategy, framework and processes for managing risk.
Together, these arrangements should:

      Including making public statements to stakeholder on the authority‟s risk management strategy, framework and processes to
       demonstrate accountability.

      Including mechanisms for monitoring and reviewing effectiveness against agreed standards and targets and the operation of
       controls in practice.


      Demonstrate integrity by being based on robust systems for identifying, profiling, controlling and monitoring all significant
       strategic and operational risks.

      Display openness and inclusivity by involving all those associated with planning and delivering services, including partners.


      Include mechanisms to ensure that the risk management and control process is monitored for continuing compliance to ensure
       that the changes in circumstances are accommodated and that it remains up to date.
Risk Management and Internal Control

The local code should reflect the           Source Documents          Proposed actions for      Out-turn for 2007/08           Proposed actions for
requirements to:                            /Processes or other       2007/08                                                  2008/09
                                            means that
                                            demonstrate
                                            compliance.
a.   Develop and maintain robust systems    Risk Management           Ongoing reporting and     Policy guidelines produced     Ongoing bi-annual
     for identifying and evaluating all     Strategy                  raising profile to        and rolled out via Section     review of the Risk
     significant risks which involve the                              increase emededness.      Heads meeting. Corporate       Registers and quarterly
     proactive participation of all those                                                       Scorecard developed and        reporting of the Risk
     associated with planning and                                                               deployed.                      scorecard to SMT / ASC.
     delivering services.                   Authority Risk Profile    Introduction of revised   Risk Scorecard introduced      Ongoing bi-annual
                                                                      reporting arrangements.   providing holistic source of   review of the Risk
                                                                                                assurance.                     Registers and quarterly
                                                                                                                               reporting of the Risk
                                                                                                                               scorecard to SMT / ASC.

                                            Scrutiny Committee Role   Ongoing.                  Ongoing.                       Ongoing.

                                            Budget & Performance      In place (ongoing).       Procurement progressed.        Implementation planned.
                                            Management System

                                            Risk Management Group     Main responsibilities     Ongoing.                       Main responsibilities
                                                                      incorporated within the                                  incorporated within the
                                                                      Audit Sub-Committee.                                     Audit Sub-Committee.
                                                                      To meet ad-hoc for                                       To meet ad-hoc for policy
                                                                      policy development.                                      development.
                                            Growth Budget bids        Ongoing.                  Ongoing.                       Ongoing.
                                            evaluation process
Risk Management and Internal Control

The local code should reflect the               Source Documents            Proposed actions for     Out-turn for 2007/08         Proposed actions for
requirements to:                                /Processes or other         2007/08                                               2008/09
                                                means that
                                                demonstrate
                                                compliance.
a.   Continued from previous section.           Business continuity         Develop and undertake    BCP reviewed and             Ongoing review and test
                                                And Emergency Plan          test of BCP.             updated. Key services        of DR plan.
                                                                                                     identified, Disaster
                                                                            EP compliance ongoing    Recovery plan in place for
                                                                            as a result of SLA and   key systems. Contract
                                                                            countywide risk          with ADAM includes
                                                                            assessments.             annual test.

b.   Put in place effective risk management     Scheme of delegation        Review Corporate Risks   Ongoing.                     Ongoing.
     systems including systems of internal                                  September and March.
     control and an internal audit function.                                Introduce new risk
     These arrangements need to ensure                                      reporting arrangements
     compliance with all applicable statutes,                               as per strategy.
     regulations and relevant statements of     Internal Audit protocol     Ongoing.                 Ongoing.                     Ongoing.
     best practice and need to ensure that
     public funds are properly safeguarded      Performance                 Ongoing.                 Agreement reached to         Effective implementation
     and are used economically, efficiently     management system                                    procure COVALENT –           of COVALENT and
     and effectively and in accordance with                                                          integrated PM system.        integration with the risk
     the statutory and other authorities that                                                                                     management module.
     govern their use.                          Corporate Risk Register     Ongoing.                 Corporate Risk Scorecard     Strategic Risk register
                                                                                                     produced and submitted to    reviewed quarterly.
                                                                                                     SMT and ASC on a
                                                                                                     quarterly basis.
                                                Operational Risk Register   Ongoing.                 Corporate Risk Scorecard     Operational Risk register
                                                                                                     produced and submitted to    reviewed quarterly.
                                                                                                     SMT and ASC on a
                                                                                                     quarterly basis.
Risk Management and Internal Control

The local code should reflect the       Source Documents             Proposed actions for     Out-turn for 2007/08      Proposed actions for
requirements to:                        /Processes or other          2007/08                                            2008/09
                                        means that
                                        demonstrate
                                        compliance.
b.   Continued from previous section.   Risk Register of Violent     Ongoing.                 Established, ongoing      Established, ongoing
                                        Persons (electronically                               maintenance and review.   maintenance and review.
                                        available)

                                        Statement on Internal        Included within          Achieved.                 Include within statement
                                        Control                      statement of accounts.                             of accounts (AGS).

                                        Budget process               Introduced resource      Implemented.              Ongoing.
                                                                     weightings based on
                                                                     super output area data
                                                                     (ongoing).

                                        Financial standards and      Ongoing.                 Ongoing.                  Ongoing.
                                        regulations




                                        Policy for insurance cover   Renewed Insurance        Ongoing.                  Ongoing review of
                                        arrangements                 policies March 2007                                renewals / premiums.
                                                                     (ongoing).
                                                                                                                        Broker contract subject
                                                                                                                        to review by Sept 2008.
Risk Management and Internal Control

The local code should reflect the            Source Documents           Proposed actions for       Out-turn for 2007/08      Proposed actions for
requirements to:                             /Processes or other        2007/08                                              2008/09
                                             means that
                                             demonstrate
                                             compliance.
c.   Ensure that services are delivered by   People Management          Strategy to be reviewed    Strategy agreed Dec 07.   Actions within strategy to
     trained people.                         Strategy                   in light of the                                      be progressed.
                                                                        implementation of the
                                                                        Council‟s Vision.

                                             Workforce Development      Review plan in light of    Workforce development     Workforce Development
                                             Plan                       the implementation of      plan completed July 07.   Plan to be completed for
                                                                        the Council‟s Vision and                             each department by
                                                                        drivers to be agreed                                 June 08 then compiled
                                                                        July 2007.                                           into corporate plan.

                                             Job desc./specifications   Ongoing.                   Ongoing.                  Ongoing.

                                             Training plan              Corporate Training Plan    Ongoing                   Ongoing – to be
                                                                        Ongoing.                                             reviewed in light of
                                                                                                                             workforce development
                                                                                                                             plan.

                                             PDR                        Updated to include         Ongoing                   Review of competencies
                                                                        management                                           through management
                                                                        competencies                                         forum Autumn 08.
                                                                        (ongoing).
Risk Management and Internal Control

The local code should reflect the              Source Documents      Proposed actions for      Out-turn for 2007/08         Proposed actions for
requirements to:                               /Processes or other   2007/08                                                2008/09
                                               means that
                                               demonstrate
                                               compliance.
                                               IiP                   Re-accreditation          Re-accreditation achieved    Delivery of action plan
c.   Continued from previous section.                                achieved February         February 2007.               arising from assessment.
                                                                     2007. Level 2 of the      Achieved level 2 of the
                                                                     profile reached. Action   profile assessment.
                                                                     plan agreed to meet
                                                                     development
                                                                     recommendations in the
                                                                     assessor‟s report.

d.   Put in place effective arrangements for   Performance           Ongoing.                  Agreement reached to         Effective implementation
     an objective review of risk               Management system                               procure COVALENT –           of COVALENT and
     management and internal control,                                                          integrated PM system.        integration with the risk
     including internal audit.                                                                                              management module.

                                               Annual Audit Plan     Ongoing.                  2007-08 plan achieved.       Complete 2008-09 plan,
                                                                                               2008-09 plan reviewed        produce the 2009-10
                                                                                               (ASC) and agreed.            plan based on a risk
                                                                                                                            approach.

                                               Business Continuity   Develop and undertake     BCP reviewed and             Ongoing review and test
                                               Plans                 test of BCP.              updated. Key services        of DR plan.
                                                                                               identified, Disaster
                                                                                               Recovery plan in place for
                                                                                               key systems. Contract
                                                                                               with ADAM includes
                                                                                               annual test.
Risk Management and Internal Control

The local code should reflect the                Source Documents          Proposed actions for       Out-turn for 2007/08   Proposed actions for
requirements to:                                 /Processes or other       2007/08                                           2008/09
                                                 means that
                                                 demonstrate
                                                 compliance.
                                                 Emergency Plan            EP compliance ongoing      Ongoing.               EP compliance ongoing
d.   Continued from previous section.                                      as a result of SLA and                            as a result of SLA and
                                                                           countywide risk                                   countywide risk
                                                                           assessments.                                      assessments.

                                                 Statement on Internal     Produce for 07/08          Achieved               Include within statement
                                                 Control                   Statement of Accounts.                            of accounts (AGS).

e.   Maintain an objective and professional      Inspectorate reports      Ongoing.                   Ongoing.               Ongoing, submitted to
     relationship with their external auditors                                                                               ASC as per Audit
     and statutory inspectors.                                                                                               Commission schedule.
                                                 Managed Audit Status      Ongoing including Audit    Ongoing.               Ongoing including Audit
                                                                           Commission review of                              Commission review of
                                                                           Internal Audit function.                          Internal Audit function.

                                                 Annual Audit Letter and   Capital programme          Ongoing.               Review improvements
                                                 other                     monitored by Property                             required by Use of
                                                                           Management Group                                  Resources Judgment.
                                                                           (PMG). New processes
                                                                           introduced for capital
                                                                           monitoring.
                                                                           Review improvements
                                                                           required by Use of
                                                                           Resources Judgment.
Risk Management and Internal Control

The local code should reflect the            Source Documents           Proposed actions for        Out-turn for 2007/08          Proposed actions for
requirements to:                             /Processes or other        2007/08                                                   2008/09
                                             means that
                                             demonstrate
                                             compliance.
e.   Continued from previous section.        Audit reports              26 internal audit reports   Internal Audit plan           26 internal audit reports
                                             Finalised Internal and     to be produced.             achieved, 27 reports          to be produced.
                                             external Audit Reports     Quarterly monitoring of     produced. Progress            Quarterly monitoring of
                                             taken to Audit Sub-        performance against         reports submitted quarterly   performance against
                                             committee                  targets. Internal Audit     to ASC regarding audit        targets. Internal Audit
                                                                        follow-up of                recommendations.              follow-up of
                                                                        recommendations                                           recommendations
                                                                        reported to committee.                                    reported to committee.

                                             Audit protocol             Ongoing.                    Ongoing.                      Ongoing annual review
                                                                                                                                  as per review of IA.

f.   Publish on a timely basis, with the     Statement of Accounts      June 2008 cabinet.          Achieved.                     June 2009 cabinet.
     annual report, an objective, balanced   incorporating the
     and understandable statement of the     Statement on Internal
     authority‟s risk management and         Control
     internal control mechanisms and their
     effectiveness in practice.              Strategic Corporate Plan   Produce statutory BVPP      Completed – Strategic         Consider refresh of
                                                                        with intention of           Corporate Plan adopted        Strategic Corporate Plan
                                                                        producing a fuller new      April 2008.                   spring 2009.
                                                                        Strategic Corporate
                                                                        Plan based on the
                                                                        priorities of the new
                                                                        administration by March
                                                                        2008.

                                             Annual Internal Audit      Produced to support         Achieved.                     Produced to support
                                             Report                     SIC (ongoing).                                            AGS.
Risk Management and Internal Control



Reference documents                                                               Tools to assist local authorities for self
                                                                                  assessment purposes
      Treasury Management in Local Authorities: Code of Practice and Guide of
       Chief Finance Officers CIPFA (2001)
      Internal Control – Guidance for Directors on the Combined Code (Turnbull
       report 1999)
      Effective Internal Control – A Framework for Public Service Bodies CIPFA
       (1994)
      Accounts and Audit Regulations
      Audit Code of Practice
      Role of Finance Director
Standards of Conduct

The openness, integrity and accountability of individuals within Gedling Borough Council forms the cornerstone of effective corporate
governance. The reputation of the authority depends on the standards of behaviour of everyone in it, whether members, employees or
agents contracted to it.

Member and Senior Officers of Gedling Borough Council, therefore, will need to:

      Exercise leadership by conducting themselves as role models for others within the authority to follow.


      Define the standards of personal behaviour that are expected from members and staff and all those involved in service delivery
       and put in place arrangements to ensure:

           Accountability, through establishing systems for investigating breaches and disciplinary problems and taking action
            where appropriate, including arrangements for redress.

           Effectiveness in practice through monitoring their compliance.

           That objectivity and impartiality are maintained in all relationships to demonstrate integrity.

           That such standards are documented and clearly understood to display openness and inclusivity and are reviewed on a
            regular basis to ensure that they are kept up to date.
Standards of Conduct

The local code should reflect the           Source Documents          Proposed actions for    Out-turn for 2007/08       Proposed actions for
requirements to:                            /Processes or other       2007/08                                            2008/09
                                            means that
                                            demonstrate
                                            compliance.
Balance of Power and Authority

a.   Develop and adopt codes of conduct     Members code of           New Members Code of     Code of Conduct adopted    Ongoing.
     defining the standards of personal     conduct                   Conduct adopted 16      May 2007.
     behaviour to which individual                                    May 2007.
     members, officers and agents of the
     authority are required to subscribe    Officer Code of Conduct   Review following        Guidance not yet issued.   Ongoing.
     and put in place appropriate systems                             receipt of government
     and processes to ensure that they                                guidance.
     are complied with.
                                            Anti-fraud and            Reviewed Money          Money laundering           Ongoing review.
                                            corruption policy         Laundering Policy.      workshop held, policy
                                                                      Policy updated and      reviewed.
                                                                      made available on the
                                                                      intranet (ongoing).

                                            Complaints procedures     Ongoing.                Ongoing.                   Ongoing.

                                            Performance               Ongoing.                Agreement reached to       Effective implementation of
                                            Management System                                 procure COVALENT –         COVALENT and integration
                                                                                              integrated PM system.      with the risk management
                                                                                                                         module.

                                            Performance appraisal     Ongoing.                Ongoing.                   Ongoing.
Standards of Conduct

The local code should reflect the               Source Documents         Proposed actions for      Out-turn for 2007/08      Proposed actions for
requirements to:                                /Processes or other      2007/08                                             2008/09
                                                means that
                                                demonstrate
                                                compliance.
Balance of Power and Authority

                                                Confidentiality Policy   Policy to be agreed and   Data Security Group       Confidentiality Policy to be
                                                                         accredited                established to include    developed and deployed
a.   Continued from previous section                                                               development of            March 2009.
                                                                                                   Confidentiality Policy.

                                                Hospitality & Gifts      Monitor.                  Register maintained.      Ongoing.
                                                Register

                                                Interdepartmental        In place.                 N/a                       N/a
                                                relations protocol –
                                                Employee handbook


                                                Customer Charter         In place.                 Agreed Customer Charter   May be reviewed through
                                                                                                   produced and promoted     Customer Service Group to
                                                                                                   through posters in all    make more accessible.
                                                                                                   customer areas.

b.   Put in place arrangements to ensure        Standing orders          Monitoring.               Ongoing.                  Ongoing.
     that members and employees of the          Code of Conduct
     authority are not influenced by            Financial Regulations
     prejudice, bias or conflicts of interest
     in dealing with different stakeholders     Politically Restricted   Ongoing.                  Ongoing.                  Ongoing.
     and put in place appropriate               Posts
     processes to ensure that they
     continue to operate in practice.
Standards of Conduct

The local code should reflect the            Source Documents         Proposed actions for   Out-turn for 2007/08   Proposed actions for
requirements to:                             /Processes or other      2007/08                                       2008/09
                                             means that
                                             demonstrate
                                             compliance.
Balance of Power and Authority

c.   Put in place arrangements to ensure     Codes of conduct         Ongoing.               Ongoing.               Ongoing.
     that their procedures and operations
     are designed in conformity with
     appropriate ethical standards and to
     monitor their continuing compliance
     in practice.

d.   Put in place arrangements for whistle   Whistle blowing policy   Ongoing review.        Ongoing review.        Ongoing review.
     blowing to which staff and all those
     contracting with the council have
     access.
Standards of Conduct


Reference documents                                                       Tools to assist local authorities for self
                                                                          assessment purposes
     Standards Committees: Strengthening Conduct in Local Government –
      The University of Birmingham School of Public Policy (1999).
     Local Government Act 2000 & 2003.
     Standards Board Issues.
     Internal Audit Code of Practice.

								
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