Human Factors in Project Management: Concepts, Tools, and by xld14276

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Human Factors in Project Management: Concepts, Tools, and
Techniques for Inspiring Teamwork and Motivation

Description:    With a background in industry and science and a leader of 250 project teams, Wong attempts to
                provide a summary of "people-based" management concepts and tools for project managers.
                Despite the increased use of team and facilitative methods in project management, there has been
                a gap in understanding how teams can be motivated to high performance--abstract project
                management processess are not enough. Wong focuses on giving team leaders tools for:

                -   Team Development
                -   Facilitation
                -   Aligning Values and Behavior
                -   Managing Conflict
                -   Finding the Team "Sweet Spot"
                -   Understanding the Role of Personality
                -   Motivating the Heart and Mind

                In Human Factors in Project Management, author Zachary Wong—a noted trainer and acclaimed
                leader of more than 250 project teams—provides a summary of “people-based” management skills
                and techniques that can be applied when working in a team environment. This comprehensive
                resource brings together in one book new and current models in team motivation and integrates
                the most significant concepts in team motivation and behaviors into a single set of principles called
                “Human Factors.” Wong shows how these factors can be applied to the most challenging issues
                facing project managers today including:

                -   Motivating a diverse workforce
                -   Facilitating team decisions
                -   Resolving interpersonal conflicts
                -   Managing difficult people
                -   Strengthening team accountability
                -   Communications
                -   Leadership

                About the author:

                Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond,
                California. He is a highly acclaimed instructor of human factors and team dynamics at the
                University of California at Berkeley Extension.



Contents:       Acknowledgments.
                The Author.

                Introduction.

                Chapter ONE: Emergence of Human Factors.

                Chapter TWO: Human Factors and Team Dynamics in Project Management.

                Chapter THREE: Key Elements of Team Performance: Content.

                Chapter FOUR: Key Elements of Team Performance: Process.

                Chapter FIVE: Key Elements of Team Performance: Behavior.

                Chapter SIX: Secrets of Managing the Three Key Elements.
            Chapter SEVEN: Key Stages of Team Development.

            Chapter EIGHT: Moving the Team Forward: Facilitation Techniques.

            Chapter NINE: Personal Space.

            Chapter TEN: Team Conflicts.

            Chapter ELEVEN: How Conflicts Affect Personal Space.

            Chapter TWELVE: Expanding Your Space.

            Chapter THIRTEEN: Managing Good and Bad Behaviors.

            Chapter FOURTEEN: Raising Your Game.

            Chapter FIFTEEN: Those Who Break Through Will Never Go Back.

            Chapter SIXTEEN: Hearts and Minds of Human Factors.

            Chapter SEVENTEEN: Personal Leadership: Putting It All Together.

            Epilogue.

            References.

            Index.



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