NetJets Inc. Job Description Director of Operations, NetJets Large Aircraft Summary: The Director of Operations (DO) directs and is responsible for all matters pertaining to NJLA flight operations, including regulatory compliance and all operations programs. Serves as Operations Advisor to the Executive Vice President, NJLA. This position reports to Executive Vice President, NJLA. This position manages 16 subordinate supervisor(s) who supervise(s) a total of 50 employees in the NetJets Large Aircraft (NJLA) department. This position also directly supervises 0 non-supervisory employee(s). This position is responsible for the overall direction, coordination, and evaluation of this department and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Key Roles and Responsibilities: 1. 40%: Responsible for operational control. Includes all NJLA flight operations, vendors and relationships; such as dispatch, crewmembers and training. Partners with the Director of Maintenance to ensure that all aircraft have appropriate operational equipment, and that operating limitations and flight procedures are appropriate for the approved areas, routes and airports. 2. 10%: Represents NJLA in various capacities within the aviation industry: Acts as the primary interface with the Federal Aviation Administration (FAA); Acts as Aircraft Operations Security Coordinator (ADSC) for the TSA; Attends the monthly Review Board meetings for the CASS program as defined by CAS Chapter 6. 3. 20%: Responsible for ensuring compliance with all applicable regulations, policies, procedures and guidelines including but not limited to: the maintenance and revision of the Statement of Compliance (SOC); ensuring all NJLA employees have the necessary documents to perform the functions of their positions in compliance with all applicable regulations; NJLA's Air Carrier Certificate and associated Operations Specifications; the content, quality and execution of RVSM process as defined in the FOM Chapter 8. 4. 10%: Responsible for the development, maintenance and currency of the NJLA Manual system. And, is owner of the Flight Operations Manual (FOM), the General Fueling Manual (GFM) and the OPSPECs. 5. 10%: Responsible for the oversight, content, quality and control of various regulatory programs as they pertain to NJLA including the Cold Weather Management Program (CWP); Hazardous Material (HazMat) Recognition Program and ensures the non-carriage of HazMat & Dangerous Goods; Carry-on Baggage Program, and Exit Seating Program. 6. 10%: Responsible for NJLA recordkeeping for operations, operations and maintenance training records and aircraft maintenance records keeping Delegates execution and tracking of applicable records to the Director of Training and Director of Maintenance to ensure compliance. ESSENTIAL QUALIFICATIONS: Bachelor’s Degree Course of Study/Major: Aviation Management, Business Management or related field Type of Credentials/Licenses: Airline Transport Pilot (ATP) certificate with ratings for at least one of the airplanes used in NJLA's Air Carrier Operation Related Work Experience: 8-10 years Describe below the work experience / skills / abilities required to perform the job effectively. This position must be filled by an individual on a full time basis in accordance with the requirements of 14 CFR Part 119.65(a). 8+ years experience in aviation industry. 3+ years people management/supervisory experience at least one year supervisory experience working with the same category and class of aircraft as NJLA 3+ years experience as a Pilot-in-Command (PIC) under FAR Part 121 or Part 135; or if no previous experience as a Director of Operations, the 3 years PIC experience must be within the last 6 years. Must demonstrate strong knowledge and understanding of all applicable regulatory requirements including but not limited to NJLA's approved/accepted manuals, applicable Code of Federal Regulations (CFR) including Part(s) 121/135/91K operations specifications, Federal Aviation Administration (FAA) Orders, Airworthiness Directives, Advisory Circulars, Handbook Bulletins, aviation safety standards and safe operating practices, as well as the maintenance and airworthiness requirements of NJLA. Must complete and maintain currency in the training and checking requirements defined in NJLA's approved training manual to serve as pilot-in-command and/or second-in-command. This paragraph is not intended to mandate the DO serve as a line pilot for NJLA, it merely states that he must remain current with regard to the training requirements defined in NJLA's approved training manual. Experience working with both domestic and international vendors. Familiarity with international travel, international customs and practicesDemonstrated ability to multi-task and manage shifting priorities in a high-pressure and dynamic environment. Must be able to read, write and speak English fluently. Must be flexible and available for changing schedule on call duty 24/7/365:including nights, weekends and holidays. Periodic travel away from home required. Must have and maintain a current passport and related travel documents as necessary for international travel. PC skills including experience with MS Office products (Word, Excel, Access, PowerPoint); MS Outlook; and Internet Explorer. DESIRABLE QUALIFICATIONS: Bachelor’s Degree Course of Study/Major: Aviation Management, Business Management or related field Work Experience:10+ years Describe below the work experience / skills / abilities that is desired or preferred in this role. 10+ years experience in aviation industry. Liaison experience with the Federal Aviation Administration (FAA) and/or other aviation industry agents. 2+ years experience as a Director of Operations within the aviation industry preferably with a carrier under CFR 14 Part 121 or Part 135. Strong background working with both domestic and international vendors. Demonstrated and firm understanding of international travel, international customs and practices. 6+ years experience with a 14 CFR 135 and / or 14 CFR 121 Supplemental Operation. Working knowledge of inspection procedures, methods, equipment and accepted industry standards.
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