Platforms Operating System Team Gap Analysis by ryy20822

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									Desktop Team Gap Analysis

Gap Analysis A - Standardization

     Description
         o Define what are the strategic tier(s) of desktops including
            desktops, laptops, thin clients, PDAs, tablets, and operating
            systems
         o Develop standards for the defined tier(s).
         o Identify current inventory.
         o Develop strategy and plan for agencies to migrate to the
            strategic tier(s).
         o Establish an ongoing review process.
         o Estimated time to complete: 6-12 months
     Principle
         o Principle A - Optimization of Desktops
         o Principle E - Use Standard Technologies and Open Architecture



Gap Analysis B - Security

     Description
         o Establish a core security group (a standing work group
            comprised of both ITD and agency representation) to research
            security issues, patches, etc. and disseminate information to
            agencies.
         o Establish a state repository of security recommendations
            identified by the core security group.
         o Estimated time to complete: Ongoing when group is established.
     Principle
         o Principle G - Ensure Desktop Security



Gap Analysis C - Best Practices

     Description
        o Establish best practices user groups and mechanisms for
            communication. (Listserv’s, e-mail, groups, etc)
        o Evolve user groups towards the strategic tier of desktops and
            operating systems.
        o Develop recommendations for a coordinated approach to training
            end users on the strategic tier of desktops and operating
            systems.
        o   Estimated time to complete: 6 months to create groups,
            ongoing.
     Principle
         o Principle D - Best Practices for Desktops



Gap Analysis D - Leveraging Purchases

     Description
         o Develop recommendations for state purchasing contracts to
            cover all supported tiers of desktops.
         o Mechanism to modify state contracts in response to changes in
            desktop and operating system technology.
         o Establish communications process for agencies/EA to provide
            input and recommendations to state purchasing when developing
            state contracts and follow up review process.
         o Estimated time to complete: 6-12 months, ongoing review.
     Principle
         o Principle C - Leverage Purchases of Desktops at the Enterprise
            Level.


Gap Analysis E - Integration

     Description

        o   Integration will be addressed through standardization of
            desktop.
     Principle

        o   Principle A - Optimization of Desktops.


Gap Analysis F - Investment/TCO/ROI

     Description
         o Depends on legislative funding and agency budgeting allocations.
         o Provide ongoing justification/recommendations in support of IT
            investments.
         o Estimated time to complete: Ongoing.
     Principle
         o Principle B – Desktop standards will address total return on
            investment
Gap Analysis G - Disaster Recovery

     Description
         o Establish a core disaster recovery group to research disaster
            recovery issues and disseminate information/recommendations
            to state agencies.
         o Estimated time to complete: Ongoing.
     Principle
         o Principle F - Ensure Disaster Recovery and Business Continuity



Gap Analysis H - Manageability

     Description
         o Manageability will be addressed through standardization of
            desktop.
         o Estimated time to complete: 12-18 months
     Principle
         o Principle D - Best Practices for Desktops.

								
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