"Housing Services Housing Advice Telephone number contactus epsom ewell gov"
Housing Services Housing Advice Telephone number: 01372 732428 email@example.com The Housing Advice Service An important aspect of the Council's work is to ensure that the Borough's residents are aware of their housing rights and housing options. Epsom & Ewell Borough Council has a Housing Adviser available to provide information, advice and assistance on a wide range of housing and welfare benefit related issues and to provide in-depth casework, mediation and advocacy for people experiencing complex housing problems. One of the main aims of this service is the prevention of homelessness wherever possible and to provide information to people in housing need so that they are able to make informed decisions on their housing options. Epsom & Ewell Borough Council has an experienced Housing Advice Officer available offering free housing advice to any resident in the Borough with a housing problem. The Housing Advice Service offers advice and information on a wide range of housing issues: - • Homelessness • Rent and Mortgage Arrears • Tenants’ Rights • Welfare Benefits • Harassment and Illegal Eviction • Local Housing Options • Possession Proceedings • Relationship Breakdown • Housing Needs Register • Sign–Posting to Other Services • Advice to Private Landlords • Specialised Housing Options Access to the Advice Service Telephone Advice: • The Housing Adviser is available to answer calls Monday – Friday, 9am-5pm on 01372 732436. • Email: The Housing Adviser can also be contacted via Email: asnell@epsom- ewell.gov.uk • A Duty Housing Officer is available to give general advice and assistance on a drop in basis, Monday to Friday, 9am – 12.30pm and 1.30pm - 4.30pm • Housing Advice Interviews are available by appointment on Monday, Tuesday, Thursday and Fridays, between 9.30am – 4.30pm. • Home Visits are possible for clients who are unable to come to the Town Hall. Signing and language interpretation services are available on request. 2 Website: Information on Housing Services in Epsom & Ewell is also available on Epsom & Ewell Borough Council’s website: www.epsom-ewell.gov.uk Leaflets: A range of housing advice leaflets and booklets available on request. If you would like a copy of this document in large print, on tape or in Braille, please contact Housing Services on 01372 732428. 3 Town Hall, The Parade, Epsom, Surrey KT18 5BY tel 01372 732000 web www.epsom-ewell.gov.uk last updated 6 January 06 - Housing - Advice Ref: 733