Tenancy advice services available in Victoria Tenants Union of Victoria

Document Sample
Tenancy advice services available in Victoria Tenants Union of Victoria Powered By Docstoc
					Tenancy advice services available in Victoria.
Tenants Union of Victoria
The Tenants Union of Victoria is a free and confidential service for residential tenants living
in Victoria.

The Tenants Union of Victoria will provide advice and assistance to any private or public
tenant and any caravan park or rooming house resident.

The Tenants Union offers a number of services to tenants. The Tenants Union may:
      Help you fill in forms or agreements related to your tenancy
      Advise you on specific problems, eg repairs, rent increases
      Negotiate and advocate on your behalf with your landlord or real estate agent
      Assist or represent you at the Victorian Civil and Administrative Tribunal
      Talk to your community group about tenants’ rights

You can call us on (03) 9416 2577 or visit our web site at www.tuv.org.au

Telephone advice is available Monday, Tuesday, Thursday and Friday from 9am to 4pm
and Wednesday 1pm to 8pm, except on public holidays.

If you need an interpreter call us through the Telephone Interpreting Service on 131 450.

You can drop in for advice at our Fitzroy office from 9am to 4.30pm on Monday, Tuesday,
Thursday and Friday and on Wednesday from 1pm to 8pm, except on public holidays.

Our main office is located at 55 Johnston Street, Fitzroy. Follow the directions on the map
below.




We can also make an appointment to see you in our service locations in St Kilda or Preston.
Follow the directions on the maps below.




                                       Page 1 of 4
Other services in Victoria that provide advice to tenants and residents include the following:

Consumer Affairs Victoria
Region: Metropolitan Melbourne
Address: Victorian Consumer & Business Centre, 113 Exhibition Street, Melbourne
Phone: 1300 558 181
Interpreter Service: 131 450
Hours: Monday to Friday, 8:30am to 5:00pm, except public holidays

Region: Central West (Ballarat)
Address: 11 Sturt Street, Ballarat
Phone: 1300 558 181
Hours: Monday to Friday, 9am to 5pm, except public holidays

Region: North East (Wangaratta)
Address: 78 Murphy Street, Wangaratta
Phone: 1300 558 181
Hours: Monday to Friday, 9am to 5pm, except public holidays

Region: Gippsland (Morwell)
Address: 8 George Street, Morwell
Phone: 1300 558 181
Hours: Monday to Friday, 9am to 5pm, except public holidays

Region: South West (Geelong)
Address: 5th Floor, 30-38 Little Mallop Street, Geelong
Phone: 1300 558 181
Hours: Monday to Friday, 9am to 5pm, except public holidays

Region: North West (Bendigo)
Address: Shopfront 8, Fountain Court, Charing Cross, Bendigo
Phone: 1300 558 181
Hours: Monday to Friday, 9am to 5pm, except public holidays




                                      Page 2 of 4
Social Housing Advocacy & Support Program (SHASP)
The SHASP program provides advice and assistance to public housing tenants throughout
Victoria. The agencies that are providing advocacy services to public housing tenants are:

Hume Region                                         Eastern Metro Region
Rural Housing Network Ltd                           Wesley Mission Melbourne
13 Stanley Street                                   148 Lonsdale Street
PO Box 761                                          Melbourne 3000
Wodonga 3690                                        Telephone: (03) 9662 2355
Telephone: (02) 6024 7146                           Fax: (03) 9663 1369
Fax: (02) 6056 4527
                                                    Southern Metro Region (Inner/Middle
Barwon Region (Barwon Catchment)                    Catchment)

Bethany Community Support Inc.                      HomeGround Services
1 Gibb Street                                       219 Napier Street
P O Box 324                                         Fitzroy 3065
North Geelong 3215                                  Telephone: (03) 9419 1077
Telephone: (03) 5278 8122
                                                    Southern Metro Region (Outer
                                                    Catchment)
Barwon Region (South West Catchment)
                                                    WAYSS Limited
Community Connections Victoria
                                                    294-300 Thomas Street
135-137 Kepler Street
                                                    P O Box 3
P O Box 404
                                                    Dandenong 3175
Warrnambool 3280
                                                    Telephone: (03) 9791 6111
Telephone: 1300 361 680
Fax: (03) 5560 3700                                 Grampians Region
                                                    PACT Community Support
North and West Metro Region (Northern
Catchment)                                          Level 4, 17 Lydiard Street North
HomeGround Services                                 PO Box 453
219 Napier Street                                   Ballarat 3353
Fitzroy 3065                                        Telephone: (03) 5333 1351
Telephone: (03) 9419 1077
                                                    Gippsland Region
North and West Metro Region (Western                Quantum Support Services Inc
Catchment)                                          225-227 Princess Drive
Wombat Housing & Support Services Inc.              PO Box 222
191-195 Melrose Street                              Morwell 3840
North Melbourne 3051                                Telephone: (03) 5120 2000
Telephone: (03) 9320 8444                           Fax: (03) 5120 2020
Freecall: 1800 887 775                              Freecall: 1800 243 455



                                      Page 3 of 4
SHASP Services continued…
Loddon Mallee Region
Advocacy and Rights Centre
108 Mollison Street
P O Box 432
Bendigo 3552
Telephone: (03) 5444 4364
Freecall: 1800 639 121




                             Page 4 of 4