Docstoc

Halls of Residence 200910

Document Sample
Halls of Residence 200910 Powered By Docstoc
					Accommodation Services
Information Booklet


Halls of Residence
2009/10
                                Halls of Residence Live here!
 1




                                                                                                                                                                                                                                                                                      2
                                Live here!
Halls of Residence Live here!




                                                                                                                                                                                                                                                                                   Halls of Residence Welcome
                                                                                                                                             Welcome!                                                                                          Contents
                                                                                                                                             to Birmingham City University                                                                                                    3
                                                                                                                                             We hope you enjoy your stay within our Halls of Residence.                                        Live Here!                     1
                                                                                                                                             This booklet contains general information about living in Halls                                   Finance Information            3
                                                                                                                                             of Residence at Birmingham City University and how to pay your                                    Allocation                     7
                                                                                                                                             accommodation fees. This booklet should be read in conjunction with
                                                                                                   Campus Locations                                                                                                                            Halls of Residence             8
                                                                                                                                             your licence agreement and you should keep it for future reference
                                                                                                                                             during your stay.                                                                                 General Information on Halls   21
                                                                                                   1 City North Campus, Perry Barr
                                                                                                                                                                                                                                               Student Disciplinary Procedure 30
                                                                                                   2 Gosta Green (BIAD)
                                                                                                                                             All students, whether living in University       In addition each Halls of Residence has its      Guidance Notes on Discipline   35
                                                                                                   3 Vittoria Street (BIAD)                  residences or elsewhere, are bound by the        own Accommodation Team; details can be
                                                                Halls of Residence Locations                                                 University’s disciplinary regulations (see       found in the site-specific sections from page
                                                                                                   4 Margaret Street (BIAD)                  page 30). A breach of these is a breach of the   8 onwards. We urge you to read the contents
                                                                A The Coppice and Oscott Gardens   5 Birmingham Conservatoire                student licence agreement and may result         of this booklet to ensure that your stay is as
                                                                                                                                             in action under the student disciplinary         pleasant as possible.
                                                                B Hamstead Campus                  6 Bevan House and Ravensbury House        procedure and/or termination of the licence
                                                                                                                                             agreement.
                                                                C Opal 1                           7 Bournville (BIAD)
                                                                                                                                                                                                General enquiries
                                                                D Edgbaston Campus                 8 Edgbaston Campus and Seacole Building   Accommodation Services is centrally                Telephone: 0121 331 5191/2
                                                                                                                                             administered from the main office located in       Email: accommodation@bcu.ac.uk
                                                                E Jennens Court                    9 Technology Innovation Development       Howes Building, City North Campus.
                                         Halls of Residence Finance Information                                                                                                            Halls of Residence Finance Information
 3




                                                                                                                                                                                                                                                                                                                                                     4
                                         Finance Information cash in here!
Halls of Residence Finance Information




                                                                                                                                                                                                                                                                                                                                                 Halls of Residence Finance Information
                                                                                                                                         22nd January 2010                                 starting, please contact a member of the            Late Offers                                        If You are an International
                                                                                                                                         23rd April 2010                                   Finance Team in Accommodation Services.             If you receive a late offer (after 21st
                                                                                                                                                                                                                                               September 2009) you will miss the first DDI
                                                                                                                                                                                                                                                                                                  or EU Student
                                                                                                                                         For 42 week licences:                             When you pay by direct debit, the                                                                      If you do not have a UK bank or building
                                                                                                                                                                                                                                               deadline. As long as the DDI is received by
                                                                                                                                         9th October 2009                                  accommodation fees will be deducted from                                                               society account then payment is to be made
                                                                                                                                                                                                                                               28th September 2009 the Direct Debit will
                                                                                                                                         22nd January 2010                                 your current bank/building society account                                                             by cheque, bank transfer, bank draft or
                                                                                                                                                                                                                                               be set up for one of the alternative dates. If
                                                                                                                                         23rd April 2010                                   automatically as long as there are sufficient                                                          credit card for the first instalment. Future
                                                                                                                                                                                                                                               the DDI is received after 9th October 2009
                                                                                                                                                                                           funds available. Your bank may charge you                                                              instalments are to be paid by Direct Debit
                                                                                                                                                                                                                                               you can pay the first instalment by one of the
                                                                                                                                         There are alternative dates for those students    if there are insufficient funds to meet the                                                            once you have opened a UK bank or building
                                                                                                                                                                                                                                               following methods (e.g. bank draft, credit/
                                                                                                                                         whose loans are delayed or students who are       payment.                                                                                               society account.
                                                                                                                                                                                                                                               debit card or bank/building society cheque)
                                                                                                                                         late in applying for accommodation. These
                                                                                                                                                                                                                                               and set up a DDI for the Spring and Summer
                                                                                                                                         alternative dates only apply to the Autumn        Accommodation staff are not advised of              instalments.
                                                                                                                                         Term and are as follows:                          when student loans are credited to students’
                                                                                                                                         16th October 2009                                 accounts. Payment by direct debit will still be
                                                                                                                                         23rd October 2009                                 requested from your bank even if you have
                                                                                                                                                                                                                                               Important information:
                                                                                                                                                                                                                                               •    Direct debits can only be processed
                                                                                                                                                                                           not received your loan. It is your responsibility
                                         Payment Information                             the reverse of the cheque.                      Monthly Instalments                               to ensure there are sufficient funds in your
                                                                                                                                                                                                                                                    through UK current accounts from
                                         This section has been put together to           If payment by cheque is not cleared by your     After deducting the £250.00 advance                                                                        banks or building societies.
                                                                                                                                                                                           account on the date the direct debit is due to
                                         answer your questions and equip you with        bank, the University reserves the right to      payment, the balance due for the duration of                                                          •    The DDI must be original; photocopies
                                                                                                                                                                                           be paid.
                                         the financial information necessary for         charge a fee of £20.00 for contacting you       your Licence Agreement is then divided into                                                                or faxed copies are not acceptable.
                                         your stay in Birmingham City University         regarding payment by an alternative method.     nine equal instalments. (Please note that                                                             •    The DDI to cover accommodation fees is
                                         accommodation. Please read it thoroughly                                                        a monthly instalment will not equate to 4
                                                                                                                                                                                           Sufficient funds                                         very similar to the DDI to cover tuition
                                                                                         The advance payment is used towards                                                               You must ensure that there are sufficient                fees, please ensure you complete the
                                         and if you have any queries, please contact a                                                   weeks rent). The nine instalments only apply
                                                                                         your first instalment of rent. However, this                                                      funds in the account up until you are sure               correct one.
                                         member of the Finance Team.                                                                     to a minimum 40 week licence (September
                                                                                         payment is not refundable if you cancel                                                           that the money has been debited from the            •    Direct debits are accepted from
                                                                                                                                         – June). For Licence Agreements that are
                                                                                         unless your cancellation is made under the                                                        account. If for any reason you find you do               accounts other than students e.g.
                                         The Accommodation Services Finance Team                                                         not 40 weeks e.g. Nursing Dip HE students
                                                                                         Consumer Protection (Distance Selling)                                                            not have the funds to cover the full value of            parents or guardians. If the account
                                         is based in Howes Building on the City                                                          the number of monthly instalments may be
                                                                                         Regulations 2000 see Licence Agreement.                                                           the payment, please inform a member of                   holder is not the student then the
                                         North Campus and can be contacted on the                                                        different.
                                                                                                                                                                                           the Accommodation Services Finance Team                  address box on the DDI must be
                                         following telephone numbers.
                                                                                                                                         If you wish to pay monthly you must write         before the payment due date.                             completed with the account holder’s
                                         0121 331 6785                                     *International and EU students can
                                         0121 331 5189                                                                                   a letter to this effect and attach it to the                                                               address.
                                                                                           make this payment by bank transfer,                                                             The first few weeks at University can be            •    You must ensure that the DDI form
                                         0121 331 6276                                                                                   completed Direct Debit Instruction (DDI).
                                                                                           please refer to the section headed                                                              expensive, particularly if you are moving                is fully completed before sending to
                                         0121 331 6930                                                                                   Payment by direct debit for monthly
                                                                                           PAYMENTS BY BANK TRANSFER                                                                       away from home. Besides paying for your                  Accommodation Services.
                                                                                                                                         instalments will be debited from accounts at
                                                                                                                                         the end of each month.                            accommodation fees there will be other              •    A Birmingham City University receipt
                                         Advance Payment                                                                                                                                   expenses such as books, stationery, food                 will not be sent when paying by direct
                                         When the University makes an offer of           How to Pay your                                 The Direct Debit Instruction                      and travel as well as entertainment. It is               debit. Evidence of payment will be on
                                         accommodation, part of the acceptance                                                                                                             essential you budget carefully so that you live
                                         procedure requires an advance payment
                                                                                         Accommodation Fees                              (DDI)                                             comfortably without worry during your first
                                                                                                                                                                                                                                                    your current account statement.
                                                                                         Payment of accommodation fees is by                                                                                                                   •    To meet the deadline date for
                                         of £250.00. Failure to provide this payment                                                     The DDI is included in your Offer Registration    few weeks.                                               amendments, all amendments to a
                                                                                         Direct Debit, either by termly instalments or
                                         will result in the accommodation being                                                          Pack and is printed on NCR paper. This                                                                     direct debit instruction must be received
                                                                                         monthly instalments.
                                         withdrawn.                                                                                      document must be completed and the
                                                                                                                                         WHITE and BLUE copies returned with your
                                                                                                                                                                                           What Happens if a Direct                                 by the Accommodation Services
                                                                                         Please be aware that failure to pay                                                                                                                        Finance Team more than 14 days prior
                                         Payment must be in pounds sterling. The
                                                                                         accommodation fees will result in you being
                                                                                                                                         acceptance paperwork. The YELLOW copy is          Debit Payment Fails?                                     to the date of payment. This is to avoid
                                         following methods are acceptable; credit                                                        to be retained by the account holder.             If for whatever reason the direct debit                  payment being processed to the wrong
                                                                                         asked to leave the accommodation.
                                         card, debit card, personal cheque drawn on a                                                                                                      payment fails (e.g. the DDI may not have                 account, possibly resulting in a charge
                                         UK current bank or building society account,                                                    Before collecting your keys you must              been received by the bank or there may be
                                         or bank draft.                                  Termly instalments                              have completed a DDI and returned it to           insufficient funds) the University will write to
                                                                                                                                                                                                                                                    from the bank/building society.               When to pay
                                                                                                                                                                                                                                               •    The cancellation of a direct debit must       For International Students unable to pay by
                                                                                         The total amount for the duration of your       Accommodation Services. This should be no         the account holder (with a copy to the student           be notified to Accommodation Services         Direct Debit, payment of accommodation fees
                                         DO NOT SEND CASH THROUGH THE POST               Licence Agreement (minimum 40 weeks),           later than Monday 28th September 2009 to          if they are not the account holder) requesting           Finance Team more than five working           is due at the start of your accommodation
                                                                                         is divided into three instalments, one          meet the first instalment payment date. If        payment by an alternative method. You may                days prior to the date of payment to          licence.
                                                                                         instalment per term. Those instalments are      your DDI is received after this deadline, we
                                         Card payments                                                                                                                                     be asked to pay a fee of £20.00 to cover                 avoid the payment being requested from
                                                                                         based on the number of weeks in each term       will set up the DDI for one of the alternative    the cost of requesting and processing the
                                         Payment by card can be made either by                                                                                                                                                                      the bank.                                     For 40 week licences:
                                                                                         as per your offer letter. The number of weeks   dates. If your DDI is received after Friday 9th   alternative payment. If it is the bank’s fault
                                         completing the gold credit / debit card form                                                                                                                                                                                                             19th September 2009
                                                                                         will be different.                              October 2009 you will be required to pay the      that the DDI failed, you are still liable to pay
                                         enclosed in the offer pack or by telephoning
                                                                                                                                         first instalment by an alternative method (e.g.   the £20.00 charge to the University but may
                                                                                                                                                                                                                                               If your Licence Agreement is                       9th January 2010
                                         the Finance Team on one of the numbers                                                                                                                                                                                                                   10th April 2010
                                         previously given.
                                                                                         Payment by direct debit for the termly          bank draft, credit/debit card or bank/building    then try to recover this sum from the bank.         for less than 40 weeks (e.g.
                                                                                         instalments will be debited from accounts on    society cheque).
                                                                                         the following dates:                                                                              Should this payment remain unpaid the direct
                                                                                                                                                                                                                                               Erasmus):                                          For 41 week licences:
                                         Cheque payments                                                                                                                                                                                       After deducting the £250.00 advance payment        13th September 2009
                                         Cheques should be made payable to
                                                                                                                                         What Happens Next?                                debit will be cancelled and a Birmingham City
                                                                                                                                                                                                                                               the total amount due for the duration of your      9th January 2010
                                                                                         For 40 week licences:                           When the University receives your completed       University invoice raised. If you are paying
                                         ‘Birmingham City University’ with the           9th October 2009                                                                                                                                      Licence Agreement is payable at the start          10th April 2010
                                                                                                                                         DDI, the bank account details are input onto      by monthly instalments the invoiced amount
                                         cheque guarantee card number, and the           22nd January 2010                                                                                                                                     of the term. Payment must be in pounds
                                                                                                                                         our computer, the white copy is sent to the       will be for the term not just for the unpaid
                                         accommodation address written on the            23rd April 2010                                                                                                                                       sterling. The following methods of payment         For 42 week licences:
                                                                                                                                         bank, and a letter is sent to the account         monthly amount.
                                         reverse of the cheque, if the cheque is from                                                                                                                                                          are acceptable: cash, personal cheque/bank         6th September 2009
                                                                                                                                         holder to confirm details of the amounts                                                              draft, credit card, debit card or bank transfer.   9th January 2010
                                         someone other than yourself e.g. parent or      For 41 week licences:                                                                             The University does not re-present failed
                                                                                                                                         due and the payment dates. If a letter is not                                                                                                            10th April 2010
                                         family member, please write your name on        9th October 2009                                                                                  direct debits.
                                                                                                                                         received by the week prior to the term
                                         Halls of Residence Finance Information                                                                                                                   Halls of Residence Finance Information
 5




                                                                                                                                                                                                                                                                                                                                                             6
                                         Finance Information cash in here!                                                                                                                                                                                                                              What Happens if
                                                                                                                                                                                                  If your loan is delayed, it is your               are facing severe financial difficulties, you can
Halls of Residence Finance Information




                                                                                                                                                                                                                                                                                                                                                         Halls of Residence Finance Information
                                                                                                                                                                                                  responsibility to keep in weekly contact          contact the Student Finance section of Stu-
                                                                                                                                                                                                  with the accommodation staff and to               dent Services on telephone 0121 331 6387 or         I Fail to Pay?
                                                                                                                                                                                                  provide evidence of your delay in writing         e-mail studentfinance@bcu.ac.uk for advice          Failure to pay outstanding debts will incur
                                                                                                                                                                                                  from the loans company. Failure to provide        about any other sources of finance that may         some or all of the following actions and will
                                                                                                                                                                                                  evidence or keeping in contact will result        be available to you.                                apply until the debt has been cleared in full:
                                                                                                                                                                                                  in Accommodation Services taking further
                                                                                                                                                                                                  action.                                                                                               • Exclusion
                                                                                                                                                                                                                                                    The Advice Centre,                                    You will not be allowed to attend any
                                                                                                                                                                                                                                                                                                          lectures, seminars, tutorials or teaching
                                                                                                                                                                                                  Other Miscellaneous Charges                       Students’ Union                                       sessions of any kind.
                                                                                                                                                                                                  A charge of £20 will be made if a Birmingham      The Advice Centre offers a full debt
                                                                                                                                                                                                                                                                                                        • Withdrawal of services
                                                                                                                                                                                                  City University invoice has to be raised          counselling service as well as support and
                                                                                                                                                                                                                                                                                                          Your access to library and computing
                                                                                                                                                                                                  following non payment of a charge for             guidance to students no matter how big or
                                                                                                                                                                                                                                                                                                          services will be withdrawn.
                                                                                                                                                                                                  damage, cleaning, replacement keys etc. by        small the problem. Emergency appointments
                                                                                                                                                                                                                                                                                                        • Examination/results
                                                                                                                                                                                                  the deadline date set by accommodation staff.     are available on the day or you need to
                                                                                                                                                                                                                                                                                                          Written confirmation of examination
                                                                                                                                                                                                                                                    contact Student Services in advance to book
                                                                                                                                                                                                                                                                                                          results, transcripts of marks, award
                                                                                                                                                                                                                                                    an appointment on 0121 331 6850.
                                                                                                                                                                                                  Refunds                                                                                                 certificates will be withheld. Any work,
                                                                                                                                                                                                  If during your stay in accommodation you                                                                dissertation, thesis or research may not be
                                                                                                                                                                                                                                                    The following are the opening hours (which
                                                                                                                                                                                                  require a refund of monies paid, you must                                                               marked.
                                                                                                                                                                                                                                                    may be subject to change) for all the Advice
                                                                                                                                                                                                  apply to the Accommodation Services Finance                                                           • Other sanctions
                                                                                                                                                                                                                                                    Centres:
                                                                                                                                                                                                  Team. If the refund is agreed an application                                                            Written confirmation of your attendance at
                                                                                                                                                                                                  will be completed by Accommodation                                                                      Birmingham City University (e.g. for Council
                                                                                                                                                                                                  Services and sent to the University’s Finance                                                           Tax purposes; responses to reference
                                                                                                                                                                                                                                                       City North Campus
                                                                                                                                                                                                  department.                                                                                             requests) your invitation to any graduation
                                                                                                                                                                                                                                                       10:00am – 4:00pm, Monday to Thursday
                                                                                                                                                                                                                                                                                                          ceremony will be withheld and supervision
                                                                                                                                                                                                                                                       10:00am – 2:30pm, Friday
                                                                                                                                                                                                  Please be aware that refunds can take up to                                                             of any work or study related placements
                                                                                                                                                                                                  four weeks to process, however, sometimes                                                               will be withdrawn.
                                                                                                                                                                                                                                                       City Centre Campus (BIAD)
                                                                                                                                                                                                  due to workload or staff absence it may                                                               • Enrolment
                                                                                                                                                                                                                                                       10:00am – 4:00pm, Monday
                                                                                                                                                                                                  take longer. In some cases it may not be                                                                You will not be allowed to re-enrol for
                                                                                                                                                                                                                                                       9:30am – 12:00pm, Wednesday
                                                                                                                                                                                                  possible to process the refund without your                                                             subsequent study.
                                                                                                                                                                                                  official Birmingham City University receipt.                                                          • Termination of Licence Agreement
                                                                                                                                                                                                                                                       Conservatoire
                                                                                                                                                                                                  The refund payment is sent through in the                                                               The University may terminate your
                                                                                                                                                                                                                                                       1:30pm – 4:30pm, Wednesday
                                                                                                                                                                                                  form of a University cheque, in British pounds                                                          accommodation licence agreement for
                                                                                                                                                                                                  sterling. Refunds are sent out by second class                                                          overdue payments. This means you will
                                                                                                                                                                                                                                                       Edgbaston Campus
                                                                                                                                                                                                  mail. The University’s Finance department                                                               be required to vacate your accommodation
                                         Discount for payment in full                       When Paying by Bank Transfer                     All transfers must be made payable to:
                                                                                                                                                                                                  will not refund monies to students in debt to
                                                                                                                                                                                                                                                       10:00am – 4:00pm, Tuesday
                                                                                                                                                                                                                                                                                                          and court action will be taken to gain
                                         A 2.5% discount* is available for payment          Set up the transfer with your bank to pay        Account name                                                                                              10:00pm – 4:00pm, Thursday
                                                                                                                                             Birmingham City University                           the University.                                                                                         possession.
                                         in full at the start of the year. To qualify for   direct to the University’s bank account.
                                         the discount, you must pay accommodation           Remember to ask your bank to quote               Account number                                                                                            Bournville
                                         fees for the period September to June on or        “Accommodation Fees” and your full name on       78069467                                             Where to go for                                      9:30am – 12:30pm, Thursday                       Keep in Touch
                                                                                                                                                                                                                                                                                                        If you are experiencing financial problems
                                         before the day of arrival. The discount will be    the transfer.
                                                                                                                                             Sort/branch code                                     Financial Assistance                                 City Centre Campus (TID)                         and are having difficulty paying your
                                         applied at the time of payment.                                                                                                                          The University will make every effort to assist
                                                                                            If you are paying your accommodation             60-02-35                                                                                                                                                   accommodation fees please keep the
                                                                                                                                                                                                                                                       1:30pm – 4:30pm, Wednesday
                                                                                                                                                                                                  students who face financial difficulties and
                                         *This discount only applies to 40, 41 or 42        advance payment together with tuition fees       IBAN Number                                                                                                                                                Accommodation Services Finance Team
                                                                                                                                                                                                  who have unpaid overdue fees. If you
                                         week accommodation Licence Agreements.             please ensure the two payments are clearly       GB36NWBK60023578069467                                                                                                                                     informed of your financial situation. Keeping
                                         The discount will be re-applied to your            itemised separately on the Bank Transfer                                                                                                                                                                    Accommodation Services informed on a
                                                                                                                                             Swift Number
                                         student accommodation account in the event         Form.                                                                                                                                                                                                       regular basis means we can offer you the
                                                                                                                                             NWB KGB2L
                                         of early departure from Halls of Residence.                                                                                                                                                                                                                    assistance you require.
                                                                                            After you have made your payment you must
                                                                                            complete ALL details in Sections 1 – 3 of the    University bank contact details:
                                                                                                                                             NatWest, 1 St. Philip’s Place,
                                         Charges for accommodation                          Notification of Payment by Bank Transfer
                                                                                                                                             Birmingham B3 2PP
                                         The accommodation charges are calculated           Form and promptly FAX a copy of the form
                                         annually as part of the University budget          to Accommodation Services on + 44 (0)121
                                         process which is managed by the Vice-              331 5377 and to the University’s Finance         Receipts
                                         Chancellor and approved by the Board of            Department on + 44 (0)121 331 6349.              Payments you make to Accommodation
                                         Governors. Charges for accommodation                                                                Services by cash, cheque and credit/debit
                                                                                            The Notification of Payment by Bank Transfer
                                         are determined by the policy that Halls of                                                          card will be receipted and you are advised to
                                                                                            Form can be found at www.uce.ac.uk/web2/
                                         Residence should break even and the charges                                                         keep the receipt for the duration of your stay
                                                                                            international/index.html click on ‘Information
                                         should reflect all costs including borrowing                                                        in the accommodation. Payments made by
                                                                                            for applicants holding offers’, and click on
                                         and sufficient funds for the estate to be                                                           direct debit are not receipted.
                                                                                            ‘Notification of Payment by Bank Transfer’
                                         maintained to a reasonable condition.
                                                                                            half way down the page. Payments by bank
                                                                                            transfer are not normally receipted unless       Student loans
                                         Payment by Bank Transfer                           requested. It is important that you tell us      If you have not already submitted an
                                                                                                                                             application, you must contact your LEA
                                         Payment of the £250.00 advance payment and         immediately when you have transferred
                                                                                            funds so that we can trace your payment. All     immediately. Even if you think that you will
                                         accommodation fees can be made by bank
                                                                                            payments to the University must be in British    have to pay the full tuition fee, you should still
                                         transfer. However, please be aware that it can
                                                                                            pounds sterling. You are required to meet ALL    apply to your LEA so that you can be assessed
                                         take two to three weeks for us to trace your
                                                                                            bank charges relating to the transfer.           for a student loan.
                                         payment once it has been transferred to our
                                         account.
                                       Halls of Residence Allocation Policy                                                                                                                      Halls of Residence Live here!
 7




                                                                                                                                                                                                                                                                                                                                                              8
                                       Allocation Policy get in here!                                                                                                                            Hamstead Campus Live here!
Halls of Residence Allocation Policy




                                                                                                                                                                                                                                                                                                                                                           Halls of Residence Live here!
                                       Eligibility for Accommodation                     • UK students offer of accommodation will be       • Overdue payment (the student will continue                                                                                                                 General Information
                                       Applicants for accommodation are                    posted to their home address, if we do not         to be liable for rent until the room is re-let).                                                                                                           The Hamstead Campus Accommodation
                                       guaranteed a room in Halls of Residence for         receive a response by the deadline stated        • Serious or persistent breach of the                                                                                                                        Office is situated in Hamstead Hall. The main
                                       their first year of study, providing they have      the offer will be withdrawn. International         student’s obligations as set out in the                                                                                                                    administrative office for Accommodation
                                       accepted an offer on a full-time course at          and European students will be emailed with         agreement.                                                                                                                                                 Services is located at the City North Campus.
                                       Birmingham City University, do not live in          their offer of accommodation with a date in      • If the student does not have status as a                                                                                                                   Accommodation staff are contactable during
                                       Birmingham and apply by the start of the            which a response is required. Also students        registered student of the University.                                                                                                                      office hours. They carry out inspections on a
                                       autumn term.                                        allocated to Opal 1 and Jennens Court will       • If the health or behaviour of the student                                                                                                                  regular basis and are responsible in the first
                                                                                           be emailed their offers with a response            is believed to constitute a serious risk to                                                                                                                instance for students’ welfare within the Halls
                                       Applicants who do live in Birmingham and            date.                                              him/herself or others or the University’s or                                                                                                               of Residences.
                                       meet the above criteria will be made an offer     • You will need to provide your own cutlery,         other people’s property.
                                       of accommodation subject to availability.           crockery, cooking utensils, bedding and          • If the accommodation or access to it is                                                                                                                    All kitchens at Hamstead have electric
                                                                                           towels. Further information can be found           sufficiently damaged as to be unfit for                                                                                                                    cooker, fridge, freezer, kettle, microwave,
                                                                                           in the Information Handbook section of the         habitation.                                                                                                                                                iron, vacuum cleaner and ironing board.
                                       When and how to apply                               website.                                                                                                                                                                                                      Details of how to use these appliances
                                       for accommodation                                 • The standard accommodation contract                These are some of the staff you may need                                                                                                                   safely are in this booklet and manufacturers’
                                       When you have firmly accepted a course offer        covers a 40 week period from September to          to contact at the main office:                                                                                                                             instructions are in all kitchens All study
                                       at Birmingham City University you can apply         June inclusive. Students whose academic                                                                                                                                                                       bedrooms have desk and chair, wardrobe,
                                       for accommodation online at www.bcu.ac.uk/          year continues into July/August can apply                                                                                                                                                                     bookcase, bed, pillow and mattress cover.
                                       accommodation                                       to extend their stay when vacation booking         Jackie Arnold
                                                                                           forms are issued at the end of the spring          Assistant Director Campus Management                                                                                                                       Clothes can be laundered in the coin-
                                       This is the simplest and speediest way to           term.                                              and Services (Accommodation Services)                                                                                                                      operated washing machines and tumble-
                                       apply, however, if you do not have internet                                                            Telephone: 0121 331 6329                                                                                                                                   dryers situated in an annex at the back of
                                       access please contact us and we will send you     Students whose courses run for only one                                                                                                                                                                         Hamstead Hall.
                                       an application form.                              semester will be offered a contract from             Sahdia Khan
                                                                                                                                                                                                                                                                                                         All bathrooms meet basic standards with all
                                                                                         September until late January or January              Allocations and                                       Full postal address for residents of the flats (plus student’s name, flat number and room number).
                                       Our website also includes details of                                                                                                                                                                                                                              sink, shower cubicles and baths in good order
                                                                                         until late June inclusive. This is the minimum       Communications Manager                                Acacia House                       Beechwood House                   Juniper House
                                       properties available to rent in the private                                                                                                                                                                                                                       without any cracks or breaks. Bathrooms are
                                                                                         booking period applicable.                           Telephone: 0121 331 6573                              1 Bett Road                        5 Bett Road                       4 Lofthouse Road
                                       sector. Properties are only featured if the                                                                                                                                                                                                                       ventilated and shower curtains are provided
                                                                                                                                                                                                    Handsworth Wood                    Handsworth Wood                   Handsworth Wood
                                       relevant gas and electrical safety certificates                                                                                                              Birmingham                         Birmingham                        Birmingham                      where required.
                                                                                                                                              Doralyn Charles
                                       have been submitted. The University does not      Termination of Agreement                                                                                   B20 1NS                            B20 1NS                           B20 1NW
                                       carry out inspections however all dealings        If you formally withdraw from study, your
                                                                                                                                              Allocations Officer
                                                                                                                                                                                                    Almond House                       Cedar House                       Larch House
                                                                                                                                                                                                                                                                                                         Cleaning
                                                                                                                                              Telephone: 0121 331 6920                                                                                                                                   Rooms are prepared to a high standard at
                                       are strictly between the student and property     liability for rent continues for a 90 day notice                                                           3 Bett Road                        9 Mitton Road                     8 Lofthouse Road
                                                                                         period unless the room is re-let to an eligible                                                            Handsworth Wood                    Handsworth Wood                   Handsworth Wood                 the start of occupancy. If anything is missing
                                       owner.                                                                                                 Gail Foster                                           Birmingham                         Birmingham                        Birmingham
                                                                                         student of Birmingham City University                                                                                                                                                                           or damaged at the start of occupancy it is
                                                                                                                                              Deputy Finance Controller                             B20 1NS                            B20 2JP                           B20 1NW
                                                                                                                                                                                                                                                                                                         essential that you inform the Accommodation
                                       Allocations Procedure                             (i.e. who is not already contracted to the
                                                                                         department and whose conduct/payment
                                                                                                                                              Telephone: 0121 331 6930                              Aspen House                        Cypress House                     Rowan House
                                                                                                                                                                                                                                                                                                         office immediately or you could be charged
                                       • Applications are processed in order of the                                                                                                                 5 Mitton Road                      11 Mitton Road                    3 Mitton Road
                                                                                         history is acceptable). Written confirmation                                                               Handsworth Wood                    Handsworth Wood                   Handsworth Wood                 for the items.
                                         date they are received.
                                                                                         of withdrawal from study is required from the                                                              Birmingham                         Birmingham                        Birmingham
                                       • We cannot guarantee that you will be                                                                                                                       B20 2JR                            B20 2JP                           B20 2JR                         Residents are expected to clean their own
                                                                                         relevant Faculty.
                                         allocated your preferred Hall. Priority for                                                                                                                Baytree House                      Hazel House                       Willow House                    rooms. You will need to supply cleaning
                                         on-campus accommodation is normally                                                                                                                        6 Lofthouse Road                   17 Lofthouse Road                 7 Mitton Road                   products including washing up liquid, tea
                                                                                         If you move out of University-owned
                                         given to applicants who will be studying at,                                                                                                               Handsworth Wood                    Handsworth Wood                   Handsworth Wood                 towels and cleaning cloths.
                                                                                         accommodation but are still enrolled on your                                                               Birmingham                         Birmingham                        Birmingham
                                         or closest to, the site concerned.
                                                                                         course you will continue to be liable for rent                                                             B20 1NW                            B20 1NW                           B20 2JR                         In Hamstead Hall, kitchens, bathrooms,
                                       • If there are medical or mobility
                                                                                         for the duration of your agreement, unless                                                                                                                                                                      corridors and communal areas are cleaned
                                         factors which have a bearing on your                                                                                                                       Full postal address for residents of the hall (plus student’s name and room number).
                                                                                         the room is re-let to an eligible student of                                                                                                                                                                    frequently by cleaning staff and the rotas
                                         accommodation needs, please provide full
                                                                                         Birmingham City University in the meantime.                                                                Hamstead Hall                                                                                        are displayed in the kitchens. However, all
                                         details and supporting evidence to enable                                                                                                                  Birmingham City University
                                                                                         You are ultimately responsible for finding a                                                                                                                                                                    residents must ensure all washing up is
                                         us to allocate appropriately. You may also                                                                                                                 Friary Road
                                                                                         replacement student for your room; however                                                                                                                                                                      completed.
                                         wish to contact the Disability Services                                                                                                                    Handsworth Wood
                                                                                         we will assist by passing on your details                                                                  Birmingham
                                         team at Student Services for advice and
                                                                                         if we are approached by students seeking                                                                   B20 1AP                                                                                              For all self-catered accommodation, external
                                         assistance.
                                                                                         accommodation.                                                                                                                                                                                                  landing and communal stairways are cleaned
                                       • With the exception of the studio flats at
                                         Hamstead, which can accommodate                                                                                                                            ACCOMMODATION SERvICES staff based at Hamstead Campus:                                               up to three times per week. There is no
                                                                                         The circumstances in which the University                                                                                                                                                                       cleaning carried out within the flats. Further
                                         couples and one child under three, all                                                                                                                     DEBORAH SCRIvENS                                          SUE OLDEN
                                                                                         may terminate the agreement are detailed                                                                                                                                                                        information is displayed in kitchens.
                                         study bedrooms are designed for single                                                                                                                     Senior Accommodation Manager                              Accommodation Manager
                                                                                         in full under Section 4 of the contract but
                                         occupancy. Larger family units are advised                                                                                                                 Email: deborah.scrivens@bcu.ac.uk                         Email: sue.olden@bcu.ac.uk                 To ensure your health and safety,
                                                                                         examples include:                                                                                          Tel and fax: 0121 523 8939                                Tel and fax: 0121 554 7213
                                         to contact property owners on the private                                                                                                                                                                                                                       Accommodation Staff will visit flats and
                                         sector list to enquire whether they have                                                                                                                   SHIRLEY WALLACE                                           PAvAN KAUR                                 rooms periodically to ensure that the required
                                         anything suitable in their portfolio.                                                                                                                      Receptionist/Administrator                                Receptionist                               standards of cleanliness are maintained.
                                       • It is not possible to designate smoking and                                                                                                                Email: shirley.wallace@bcu.ac.uk                          Email: pavan.kaur@bcu.ac.uk.               Should your room fall short of acceptable
                                         non-smoking flats as their status cannot be                                                                                                                Tel and fax: 0121 551 7911                                Tel and fax: 0121 523 8939                 standards, contract cleaners will be hired
                                         sustained if vacancies arise during the year.                                                                                                                                                                                                                   and a charge will be made to cover the cost
                                       • Allocations for September commence in                                                                                                                      vACANT POST - BUILDING ATTENDANT
                                                                                                                                                                                                                                                                                                         of this. In the event of communal areas
                                         June. If you are awaiting exam results your                                                                                                                Tel: 0121 523 8939/554 7213
                                                                                                                                                                                                                                                                                                         requiring extra cleaning, charges will be
                                         offer of accommodation will be processed                                                                                                                                                                                                                        divided between the residents of the flat
                                         after the grades are confirmed.                                                                                                                                                                                                                                 allocated to the area
                                Halls of Residence Live here!                                                                                                                        Halls of Residence Live here!




                                                                                                                                                                                                                                                                                                                                                 10
 9




                                Hamstead Campus Live here!
                                                                                                                                                                                                                                         Birmingham. These stop on the neighbouring
Halls of Residence Live here!




                                                                                                                                                                                                                                                                                                                                              Halls of Residence Live here!
                                                                                                                                                                                                                                         roads to the campus. Further details of local
                                                                                                                                                                                                                                         bus stops and routes are in the Hamstead               “Water and heating is included in
                                                                                                                                                                                                                                         Campus travel guide, which you can obtain               accommodation fees”
                                                                                                                                                                                                                                         from the Accommodation office.
                                Litter                                             facilities. Each bedroom has a single bed,       have your photograph taken for identification
                                                                                                                                                                                                                                                                                                “Ease of access to college”
                                Litter is cleared regularly by a contracted        bedside table and wash hand-basin. The           purposes. A charge of £10.00 will be made for
                                company and the Building Attendants.               kitchen is equipped with individual food         lost proximity cards.                                                                                Recycling                                              “Environment is good, full of nature”
                                However the contractor will not remove large       lockers that can be locked with own padlock.                                                                                                          Students are able to recycle paper, cardboard,
                                items of rubbish. You are requested to keep        Each flat has two showers and two toilets.       Post                                                                                                 glass and cans on site. The recycling bins
                                all areas tidy.                                                                                     In houses, post is delivered by Royal Mail and                                                       are located by Hazel House. All flats and
                                                                                   Hamstead Hall                                    Accommodation Services has no control over                                                           Hall kitchens are provided with a recycling            Students at Hamstead Campus 08/09
                                                                                   There are 70 single furnished study              this. Details of delivery arrangements for                                                           collection box, which should be emptied by
                                Halls                                              bedrooms, each sharing kitchen and               Hamstead Hall residents are displayed near                                                           the students into the recycling bins. Students
                                Please note that the facilities listed below
                                                                                   bathroom facilities. Each bedroom has a          the mail boxes.                                                                                      are urged to make use of these facilities.
                                are in addition to those found in all types
                                                                                   single bed and chest of drawers.                                                                                                                      Additional facilities are located at the top of
                                of accommodation, as noted in the general
                                information.                                                                                        Heating                                                                                              Friary Road and at Somerfield on College
                                                                                   Security                                         Each flat has its own gas boiler located in                                                          Road.
                                                                                   Security officers are on duty 24 hours a day.    the kitchen. The boiler switch should not
                                Self-catered                                                                                        be turned off and the boiler should be kept
                                You are responsible for the cleaning of all        Entry to all accommodation buildings is via
                                                                                   the front door only, to which self-closing,      clear of rubbish and belongings at all times.
                                areas within self-catered accommodation.
                                                                                   self-locking devices are fitted. Please ensure   Students should not tamper with the heating
                                Each flat is provided with mop and bucket,
                                                                                   that these doors remain closed AT ALL TIMES      system and any problems should be reported
                                broom, and dustpan and brush.
                                                                                   thus preventing intruders gaining entry.         to Accommodation Services immediately.           Car Parking
                                                                                                                                    In the flats the heating is controlled by a      There is limited parking available at
                                Studio accommodation                               In the event of an emergency e.g. suspected      thermostat. This is in the corridors and is in   Hamstead for resident students. There
                                32 fully self-contained studio flats are located                                                    Celsius up to 23°C. Heating is provided for
                                                                                   intruder, vandalism, theft, contact can be                                                        are currently 73 spaces and three disabled
                                in three houses, Aspen, Rowan and Willow.                                                           a maximum of 17 hours during the winter
                                                                                   made with security staff by either using                                                          spaces for residents. Spaces will be allocated
                                Each flat comprises a furnished living/                                                             months and 7 hours during the summer
                                                                                   a payphone or mobile to dial 0800 389                                                             on a first come, first served basis from the
                                sleeping area with a double bed, kitchen and                                                        months.
                                                                                   6224 for City North Campus Security or                                                            Fresher registration weekend (19th, 20th
                                bathroom with bath. These flats are suitable
                                                                                   using the telephone in your room to dial                                                          September). A parking permit will be issued
                                for one person, a couple or a couple with a
                                                                                   1416 for Hamstead Security or 1417 for             “Customer care is high. Cooperative            upon payment of a non-refundable £10.00
                                child up to the age of three, or a student with
                                                                                   Accommodation Services.                                                                           registration fee. Proximity cards will be
                                a disability that requires additional living                                                           and understanding”
                                                                                                                                                                                     activated to provide access to one or more of
                                space and/or own kitchen/bathroom facilities.
                                                                                   In an EMERGENCY dial 0121 331 6969.                                                               the vehicle gates.
                                                                                                                                      Student at Hamstead Campus 06/07
                                Two bedroom flats                                  Access                                                                                            Vehicles on the site must have a valid tax disc
                                There are 34 flats giving a total of 68                                                                                                              displayed in the vehicle. Permission to keep a
                                                                                   Access to Hamstead Campus is through fully       In Hamstead Hall, heating is controlled
                                furnished study bedrooms, each flat                                                                                                                  vehicle on site may be withdrawn immediately
                                                                                   access controlled pedestrian and vehicle         by a boiler and you cannot control the
                                having its own kitchen and bathroom                                                                                                                  if the permit holder fails to comply with the
                                                                                   gates. All students will be issued with a        temperature. The temperature is regulated
                                with a bath. Each bedroom has a single
                                                                                   proximity card, free of charge, which will       to a minimum of 18°C in corridors and a          laws regarding vehicles as determined by the          Campus Distances
                                bed and bedside table.                                                                                                                               DVLA.
                                                                                   provide access through the three pedestrian      minimum of 19°C in bedrooms, bathrooms
                                                                                   gates.                                           and toilets. Any problems with the heating                                                             Hamstead Campus to:
                                Six bedroom flats                                                                                   should be reported to Accommodation              Vehicles and their contents are left on the site
                                There are 114 single furnished study               You should collect your card from the            Services. When using the showers take care       at the owner’s risk and the University does
                                bedrooms grouped in flats for six, each                                                                                                              not accept liability for any loss or damage.            Uni Campus           Distance         Driving             Walking            Bus
                                                                                   Accommodation office in Hamstead Hall            to check temperature of water first to avoid
                                flat having its own kitchen and bathroom           from 21st September. You will be required to     any risk of scalding.                            Vehicle parking is not permitted on the grass,          City North           2.24 miles       7 minutes           41 minutes         23 minutes
                                                                                                                                                                                     access roads marked with yellow boxes or                Campus,                                                                      Bus No:
                                                                                                                                                                                     on the double yellow lines. Visitors will only          Perry Barr                                                                   11A or 654
                                                                                                                                                                                     be admitted if authorised by security (who
                                                                                                                                                                                                                                             Vittoria St (BIAD)   3.15 miles       8 minutes           55 minutes         See website
                                                                                                                                                                                     operate the entrance and exit barriers).
                                                                                                                                                                                     authorise it.                                           Gosta Green          4.01 miles       9 minutes           1hr 13 minutes     15-30 minutes
                                                                                                                                                                                                                                             (BIAD)                                                                       Bus No: 33, 34A,
                                                                                                                                                                                                                                                                                                                          51, 52, 107, 934,
                                                                                                                                                                                     Bicycles                                                                                                                             993,997
                                                                                                                                                                                     There are two is a bicycle shed provided,               Margaret St (BIAD)   3.89 miles       10 minutes          1hr 6 minutes      See website
                                                                                                                                                                                     keys for which can be obtained from the
                                                                                                                                                                                     Accommodation Manager for a refundable                  Technology           4.33 miles       10 minutes          1hr 14 minutes     15-30 minutes
                                                                                                                                                                                                                                             Innovation                                                                   Bus No: 33, 34A,
                                                                                                                                                                                     deposit of £5.00. Fire regulations mean that
                                                                                                                                                                                                                                             Development                                                                  51, 52, 107, 934,
                                                                                                                                                                                     bicycles can only be stored in these facilities                                                                                      993, 997
                                                                                                                                                                                     provided and NOT in the residences. All
                                                                                                                                                                                     bicycles are left at the owners’ risk and the           Birmingham           3.89 miles       10 minutes          1hr 14 minutes     See website
                                                                                                                                                                                     University does not accept any liability for loss       Conservatoire
                                                                                                                                                                                     or damage.                                              Edgbaston            4.93 miles       10 minutes          1hr 20 minutes     See website
                                                                                                                                                                                                                                             Campus and
                                                                                                                                                                                                                                             Secole Building
                                                                                                                                                                                     Public Transport
                                                                                                                                                                                     There are regular buses travelling to
                                                                                                                                                                                     Birmingham City Centre, City North for the            Times are subject to time of day you travel this may add 15-30mins to a journey
                                                                                                                                                                                     main Birmingham City University campus and            For further bus information please refer to: www.bcu.ac.uk/accommodation
                                                                                                                                                                                     One Stop Shopping Centre and other parts of
                                Halls of Residence Live here!                                                                                                          Halls of Residence Live here!
 11




                                                                                                                                                                                                                                                                                                                                     12
                                The Coppice Live here!
                                                                                                                                                                       kitchen of every flat. Radiators in rooms          For fridges, freezers and cookers this will           Shopping Centre, with regular services to
Halls of Residence Live here!




                                                                                                                                                                                                                                                                                                                                  Halls of Residence Live here!
                                                                                                                                                                       are controlled by a thermostat. For a hot          usually be carried out within seven working           Birmingham City Centre and Walsall. Further
                                                                                                                                                                       temperature select 4 or 5 on the thermostat,       days (other items within ten working days). If        details of public transport in the area can be
                                                                                                                                                                       or to reduce the heat, lower the number.           a replacement is required then these items            found on www.centro.org.uk or by telephoning
                                                                                                                                                                                                                          may take up to 28 working days to arrive. If          0121 200 2700.
                                                                                                                     General Information                               Boilers are centrally controlled and are           for any reason the supplies required are going
                                                                                                                     The Coppice provides six bedroom flats of
                                                                                                                                                                       regulated to always supply hot water. If you       to take longer to arrive, you will be notified of
                                                                                                                     which there are six in most houses. The
                                                                                                                                                                       think there is a fault with your heating or        the delay.
                                                                                                                                                                                                                                                                                Rubbish Collections/Recycling
                                                                                                                     single study bedrooms contain single bed,                                                                                                                  Details of refuse collections are displayed
                                                                                                                                                                       the hot water, you should report this to the
                                                                                                                     study desk and chair, wardrobe and sink with                                                                                                               in kitchens. It is vital for health and safety
                                                                                                                                                                       Accommodation Manager during office hours
                                                                                                                     vanity unit. All bedrooms are provided with a
                                                                                                                                                                       or to Security if it is an emergency out of
                                                                                                                                                                                                                          Car Parking                                           reasons that bins are emptied daily. It is
                                                                                                                     telephone.                                                                                           Given the proximity of the residences to              unacceptable to leave litter and to collect
                                                                                                                                                                       office hours.
                                                                                                                                                                                                                          the University we discourage students                 items and store them in rooms as it is a
                                                                                                                     All units are self-catered with a refectory                                                          from bringing cars with them. If a car is             serious fire risk. Students are able to recycle
                                                                                                                                                                       The electric shower is also controlled by a
                                                                                                                     being available on the main City North                                                               imperative to your general mobility there             glass on site. The recycling bins are located
                                                                                                                                                                       thermostat and can be adjusted to moderate
                                                                                                                     Campus Monday to Thursday 08:00 to 17:00,                                                            are approximately 30 spaces for residents             outside the Accommodation Office in the
                                                                                                                                                                       the water temperature. When using the
                                                                                                                     Friday 08:00 to 16:00.                                                                               including some for students with disabilities,        car park. Students are urged to make use
                                                                                                                                                                       showers take care to check temperature of
                                                                                                                                                                                                                          spaces will be allocated after 21st September.        of these facilities. Additional facilities are
                                                                                                                                                                       the water to avoid any risk of scalding.
                                                                                                                     Each flat has its own kitchen/dining room,                                                           The charge for 2009/10 is £90.00 and will be          located at the One Stop Shopping Centre in
                                                                                                                     bathroom with WC and shower. The kitchens                                                            payable after allocation, please do not send          City North.
                                                                                                                     are fully equipped with electric cooker,          Post                                               money before.
                                                                                                                                                                       Arrangements for receiving post are detailed
                                                                                                                     microwave oven, fridge, freezer, toaster and
                                                                                                                                                                       above the post boxes within each foyer.            Vehicles on the site must have a valid tax disc
                                                                                                                                                                                                                                                                                Litter
                                                                                                                     kettle. Also included is an ironing board, TV                                                                                                              Litter is cleared frequently by a contracted
                                                                                                                     aerial and individual food lockers are provided   Students can access the post box with their        displayed in the vehicle. Permission to keep a
                                                                                                                                                                                                                                                                                company and by the porter. However, this
                                                                                                                     that can be locked with own padlock.              room key posts will reach your mail box by         vehicle on site may be withdrawn immediately
                                                                                                                                                                                                                                                                                contractor will not remove large items of
                                                                                                                                                                       16:00. Special deliveries and large parcels        if the permit holder fails to comply with the
                                                                                                                                                                                                                                                                                rubbish, you are requested to keep areas tidy
                                                                                                                     All bathrooms meet basic standards with           are kept at Jackson Building on the main           laws regarding vehicles as determined by the
                                                                                                                                                                                                                                                                                and to not store materials such as empty
                                                                                                                     sink, shower cubicles and baths in good order     campus. Notification will be placed in the         DVLA.
                                                                                                                                                                                                                                                                                bottles or cans in the accommodation.
                                                                                                                     without any cracks or breaks. Bathrooms           mail box of any such items to be collected.
                                                                                                                     are ventilated and shower curtains are            Students are required to provide student           Vehicles and their contents are left on the site
                                  THE COPPICE comprises the following houses:
                                                                                                                     provided. Clothes can be laundered in the         ID cards as proof of identity. The telephone       at the owner’s risk and the University does
                                                                                                                     coin-operated washing machines and tumble         number for the Jackson building is 0121 331        not accept liability for any loss or damage.
                                  Ash                    Elm               Oak               Willow                  dryers in the communal laundry on site.           5354 or 0121 331 5462.
                                  Beech                  Holly             Rowan             Yew
                                                                                                                                                                       Bicycles                                           Public Transport
                                  Chestnut               Larch             Sycamore                                  Cleaning                                                                                             Public transport is plentiful; City North
                                                                                                                     Students are responsible for the cleaning of      Bicycle racks are located outside some of the
                                                                                                                                                                                                                          has several bus routes travelling to many
                                                                                                                     all areas within self-catered accommodation.      houses. Fire regulations mean that bicycles
                                                                                                                                                                                                                          places including Birmingham City Centre,
                                  Full postal address (plus name, house name, flat and room number):                 Each flat is provided with mop and bucket,        can only be stored in these facilities provided
                                                                                                                                                                                                                          Walsall, Aldridge and Sutton Coldfield. There
                                                                                                                     broom, dustpan and brush.                         and not in the residences. All bicycles are left
                                  The Coppice                                                                                                                                                                             are numerous bus stops on Aldridge Road,
                                                                                                                                                                       at the owner’s own risk and the University
                                  Birmingham City University                                                         All rooms are prepared to high standard at        does not accept any liability for loss or
                                                                                                                                                                                                                          Walsall Road and Wellington Road. City North
                                  Perry Barr                                                                                                                                                                              train station is adjacent to the One Stop
                                                                                                                     the start of occupancy. All rooms contain the     damage.
                                  Birmingham                                                                         furniture mentioned which should be of a
                                  B42 2SU                                                                            good standard. If you find anything damaged       Security                                              Campus Distances
                                                                                                                     or missing in your room on arrival you            Security Officers are on duty out of office
                                  You can call into the office at The Coppice                                        should contact the Accommodation Manager          hours whilst students are in residence. Entry
                                  during office hours:                                                               immediately or you may be charged at the                                                                The Coppice to:
                                                                                                                                                                       doors to all accommodation buildings have
                                  Monday to Thursday 09:00 to 17:00                                                  end of the year.                                  self-closing, self-locking devices fitted.
                                  Fridays 0900 to 16:00                                                                                                                Please ensure that these doors remain closed           Uni Campus           Distance           Driving            Walking            Bus
                                                                                                                     Hallways, stairwells and foyers are cleaned       at all times, thus preventing intruders gaining        Vittoria St (BIAD)   3.28 miles         8 minutes          54 minutes         See website
                                  ACCOMMODATION SERvICES staff responsible for the Coppice:                          twice a week by contract cleaners. The            entry.
                                                                                                                     flats including bedrooms, bathrooms and                                                                  Gosta Green          2.8 miles          7 minutes          49 minutes         15-30 minutes
                                  REINA O’KANE                                    JANET ALLEN                        communal areas are the responsibility of                                                                 (BIAD)                                                                        Bus No: 33, 34A,
                                                                                                                                                                       In the event of an emergency e.g. suspected                                                                                          51, 52, 107, 934,
                                  Accommodation Manager                           Accommodation Manager              the occupants. A cleaning rota is prepared        intruder, vandalism, theft, contact can be                                                                                           993, 997
                                  (based at The Coppice)                          (based at Oscott Gardens)          by the Accommodation Manager. To ensure           made with security staff by dialling:
                                  Email: reina.o’kane@bcu.ac.uk                   Email: janet.allen@bcu.ac.uk       students’ health and safety, Accommodation                                                               Margaret St (BIAD)   3.66 miles         8 minutes          59 minutes         See website
                                  Tel: 0121 331 6748                              Tel: 0121 331 6574                 staff will visit flats and rooms periodically     • 4894 from the telephone in your room.                Technology           3.13 miles         7 minutes          56 minutes         15-30 minutes
                                                                                                                     to ensure that the required standards of            After dialling there will be a short delay.          Innovation                                                                    Bus No: 33, 34A,
                                  JAN PARKER                                      LESLEY MITCHELL                    cleanliness are maintained. Should the room       or                                                     Development                                                                   51, 52, 107, 934,
                                  Receptionist/Administrator                      Senior Accommodation Manager
                                                                                                                     fall short of acceptable standards, contract      • 0121 331 5359 or 0121 331 6325 from your                                                                                           993, 997
                                  (based at Oscott Gardens)                       (based at Oscott Gardens)
                                                                                                                     cleaners will be hired and a charge will be         mobile or a payphone.
                                  Email: janet.parker@bcu.ac.uk                   Email: lesley.mitchell@bcu.ac.uk                                                                                                            Birmingham           3.75 miles         8 minutes          2hrs 2 minutes     See website
                                  Tel and fax: 0121 331 5359                      Tel: 0121 331 7642                 made to cover the cost of this. In the event
                                                                                                                                                                                                                              Conservatoire
                                                                                                                     of communal areas requiring extra cleaning,       In an EMERGENCY dial 0121 331 6969.
                                                                                                                     charges will be divided between the residents                                                            Edgbaston            6.31 miles         13 minutes         1hr 25 minutes     See website
                                  PETER MUNDELL
                                                                                                                     of the flat.                                                                                             Campus and
                                  Porter
                                                                                                                                                                                                                              Secole Building
                                  Tel and fax: 0121 331 6748                                                                                                           Replacement or Repair
                                                                                                                     Heating                                           If an item supplied to a particular room or
                                                                                                                     Heating is by gas-fired radiators. Boilers        flat needs replacement or repair, this must           Times are subject to time of day you travel this may add 15-30mins to a journey
                                                                                                                     receive regular safety checks and the copies      be reported to the Accommodation Office               For further bus information please refer to: www.bcu.ac.uk/accommodation
                                                                                                                     of these certificates are displayed in each       either at The Coppice or Oscott Gardens.
                                Halls of Residence Live here!                                                                                                         Halls of Residence Live here!
 13




                                                                                                                                                                                                                                                                                                                                     14
                                Oscott Gardens Live here!                                                                                                             Heating                                                                                                  Public Transport
                                                                                                                                                                                                                          be carried out within seven working days
Halls of Residence Live here!




                                                                                                                                                                                                                                                                                                                                  Halls of Residence Live here!
                                                                                                                                                                      The heating is gas fired and radiators in           (other items within ten working days). If a          Public transport is plentiful and easy to
                                                                                                                                                                      rooms are controlled by a thermostat. Turn          replacement is required then these items             use. City North Campus has several bus
                                                                                                                                                                      it to 4 or 5 for a hot temperature or to a          may take up to 28 working days to arrive. If         routes travelling to many places including
                                                                                                                                                                                                                          for any reason the supplies that you require
                                                                                                                   General Information                                lower number to reduce the heat. Boilers
                                                                                                                                                                                                                          are going to take longer to arrive you will be
                                                                                                                                                                                                                                                                               Birmingham city centre, Walsall, Aldridge
                                                                                                                   Oscott Gardens provides nine houses, of            are centrally controlled and are regulated to                                                            and Sutton Coldfield. There are numerous
                                                                                                                                                                      always supply hot water.                            notified of the delay.                               bus stops on Aldridge Road, Walsall Road and
                                                                                                                   which six blocks contain flats of seven
                                                                                                                   bedrooms and the remaining three have flats                                                                                                                 Wellington Road. City North Campus train
                                                                                                                   of six bedrooms. All rooms are en-suite with       If you think there is a fault with the heating or   Car Parking                                          station is adjacent to the One Stop Shopping
                                                                                                                   shower, WC, hand basin, contain a single           with the hot water, you should report this to       Given the proximity of the residences to the         Centre with regular services to Birmingham
                                                                                                                   bed, study desk and chair and a wardrobe. All      the Accommodation Manager or to Security if         University, we would actively discourage             City Centre and Walsall. Further details of
                                                                                                                   bedrooms are supplied with a telephone.            it is an emergency out of office hours.             students from bringing cars with them. If a          public transport in the area can be found on
                                                                                                                                                                                                                          car is imperative to your general mobility           www.centro.org.uk or by telephoning
                                                                                                                   All units are self-catered with a refectory        The electric shower is also controlled by a         limited parking is available spaces will be          0121 200 2700 for full details.
                                                                                                                   being available on the main City North             thermostat and can be adjusted to moderate          allocated after 15th September. The charge
                                                                                                                   Campus Monday to Thursday 08:00 to 17:00,          the water temperature. When using the               for 2009/10 is £90.00 and will be payable after
                                                                                                                   Friday 08:00 to 16:00.                             showers take care to check temperature of           allocation, please do not send money before.
                                                                                                                                                                      the water to avoid any risk of scalding.
                                                                                                                                                                                                                                                                                  “The accommodation office always
                                                                                                                   Each flat has its own kitchen/dining room.                                                             Vehicles on the site must have a valid tax disc
                                                                                                                                                                                                                                                                                  answers the phone and see’s a
                                                                                                                   Kitchens are fully equipped with electric          Post                                                displayed in the vehicle. Permission to keep a
                                                                                                                                                                                                                                                                                  problem through”
                                                                                                                   cooker, microwave oven, fridge, freezer,           Arrangements for receiving post are detailed        vehicle on site may be withdrawn immediately
                                                                                                                   toaster and kettle. Also included is an ironing    above the post boxes within each foyer.             if the permit holder fails to comply with the
                                                                                                                   board, TV aerial and individual food lockers       Students can access the post box with their         laws regarding vehicles as determined by the            “Regularly visit to see how we are and
                                                                                                                   that can be locked with own padlock.               room key. Posts will reach your mail box by         DVLA.                                                   how we are settled in”
                                                                                                                                                                      16:00 hours. Special deliveries and large
                                                                                                                   All bathrooms meet basic standards with            parcels are kept at Jackson Building on             Vehicles and their contents are left on the site
                                                                                                                   all sink and shower cubicles in good order         the main campus. A note will be placed in           at the owner’s risk and the University does             Students at Oscott Gardens 06/07
                                                                                                                   without any cracks or breaks. Bathrooms are        the mail box of any such items. Student ID          not accept liability for any loss or damage.
                                                                                                                   ventilated.                                        cards are required as proof of identity. The
                                                                                                                                                                      telephone number for the Jackson Building is
                                                                                                                   Clothes can be laundered in the coin-              0121 331 5354 or 0121 331 5462.
                                                                                                                   operated washing machines and tumble
                                                                                                                   dryers on site.
                                                                                                                                                                      Bicycles
                                  OSCOTT GARDENS comprises the following houses:                                                                                      A bicycle shed is located next to the laundry,
                                                                                                                   Cleaning                                           keys for which can be obtained from the
                                  Anstey                         Hobbs                       St Margarets          Students are responsible for the cleaning of       Accommodation Manager. Fire regulations
                                                                                                                   all areas within self-catered accommodation.       mean that bicycles can only be stored in these
                                  Bridgeman                      Leasowes                    Squire                Each flat is equipped with mop and bucket,         facilities provided and not in the residences.
                                  Gimson                         Shenstone                   Webster               broom, dustpan and brush.                          All bicycles are left at the owner’s own risk
                                                                                                                                                                      and the University does not accept any
                                                                                                                   Contract cleaners only clean communal              liability for loss or damage.
                                  Full postal address (plus name, house name, flat and room number):               areas including hallways, stairwells and
                                  Oscott Gardens                                                                   foyers twice per week as required. It is the                                                             Campus Distances
                                                                                                                   responsibility of the occupants to keep the flat   Security
                                  Birmingham City University                                                       and their rooms clean.                             Security officers are on duty out of office
                                  Perry Barr                                                                                                                          hours whilst students are in residence. Entry         Oscott Gardens to:
                                  Birmingham                                                                       To ensure your health and safety,                  doors to all accommodation buildings are
                                                                                                                   Accommodation Staff will visit flats and           fitted with self-closing, self-locking devices.         Uni Campus           Distance          Driving             Walking              Bus
                                  B42 2SU
                                                                                                                   rooms periodically to inspect that the             Please ensure that these doors remain
                                                                                                                                                                      closed at all times, thus preventing intruders          Vittoria St (BIAD)   3.28 miles        8 minutes           54 minutes           See website
                                  You can call into the office at Oscott Gardens                                   required standards of cleanliness are
                                                                                                                   maintained. Should your room fall short of         gaining entry. In the event of an emergency             Gosta Green          2.8 miles         7 minutes           49 minutes           15-30 minutes
                                  during office hours:
                                                                                                                   acceptable standards, contract cleaners will       e.g. suspected intruder, vandalism or theft,            (BIAD)                                                                          Bus No: 33, 34A,
                                  Monday to Thursday 09:00 to 17:00                                                                                                                                                                                                                                           51, 52, 107, 934,
                                                                                                                   be hired and a charge will be made to cover        contact can be made with security staff by
                                  Fridays 09:00 to 16:00                                                                                                                                                                                                                                                      993, 997
                                                                                                                   the cost of this. In the event of communal         dialling either:
                                  ACCOMMODATION SERvICES staff based at Oscott Gardens:                            areas requiring extra cleaning, charges will                                                               Margaret St (BIAD)   3.66 miles        8 minutes           59 minutes           See website
                                                                                                                   be divided between the residents of the flat.      • 4451 from the telephone in your room.
                                                                                                                                                                                                                              Technology           3.13 miles        7 minutes           56 minutes           15-30 minutes
                                                                                                                                                                        After dialling there will be a short delay.
                                  LESLEY MITCHELL                                  JAN PARKER                                                                                                                                 Innovation                                                                      Bus No: 33, 34A,
                                                                                                                                                                      or
                                  Senior Accommodation Manager                     Receptionist/Administrator                                                                                                                 Development                                                                     51, 52, 107, 934,
                                                                                                                                                                      • 0121 331 5359 or 0121 331 6325                                                                                                        993, 997
                                  Email: lesley.mitchell@bcu.ac.uk                 Email: janet.parker@bcu.ac.uk                                                        from any other phone.
                                  Tel: 0121 331 7642                               Tel and fax: 0121 331 5359                                                                                                                 Birmingham           3.75 miles        8 minutes           2hrs 2 minutes       See website
                                                                                                                                                                                                                              Conservatoire
                                                                                                                                                                      In an EMERGENCY dial 0121 331 6969.
                                                                                                                                                                                                                              Edgbaston            6.31 miles        13 minutes          1hr 25 minutes       See website
                                  JANET ALLEN                                      KEITH EDGECOx                                                                                                                              Campus and
                                  Accommodation Manager                            Porter                                                                             Replacement or Repair                                   Secole Building
                                  Email: janet.allen@bcu.ac.uk                     Tel: 0121 331 5359                                                                 If an item supplied to a particular room or
                                                                                                                                                                      flat needs replacement or repair, please
                                  Tel: 0121 331 6574
                                                                                                                                                                      report it to the Accommodation Office either           Times are subject to time of day you travel this may add 15-30mins to a journey
                                                                                                                                                                      at The Coppice or Oscott Gardens. For                  For further bus information please refer to: www.bcu.ac.uk/accommodation
                                                                                                                                                                      fridges, freezers and cookers this will usually
                                Halls of Residence Live here!                                                                                                                 Halls of Residence Live here!
 15




                                                                                                                                                                                                                                                                                                                                            16
                                Edgbaston Campus Live here!                                                                                                                   Public Transport                                    Heating
Halls of Residence Live here!




                                                                                                                                                                                                                                                                                                                                         Halls of Residence Live here!
                                                                                                                                                                              There are very good public transport links          Heating is controlled by a gas-fired boiler. The         “Things are fixed ASAP, almost
                                                                                                                                                                              in the Edgbaston area. Numerous buses               thermostat is controlled by Building Services,           always someone available
                                                                                                                                                                              stop on Harborne and Hagley Road.                   with a comfortable temperature maintained.               when needing to talk about
                                                                                                                          General Information                                 Destinations include Birmingham City                You can regulate the temperature of your
                                                                                                                                                                                                                                                                                           accommodation problems”
                                                                                                                          Edgbaston Campus provides single room               Centre and Harborne.                                radiator by adjusting the thermostat. If there
                                                                                                                          units, with a limited number of rooms in                                                                are any serious problems with your heating
                                                                                                                          Calthorpe designated as large singles. Each         Five Ways train station is only a short walk        you should report it immediately. When using             “I think it’s really good the way
                                                                                                                          room contains a single bed complete with            away on Islington Row near the Five Ways            the showers take care to check temperature               security is always around”
                                                                                                                          mattress cover and pillow, wash hand basin          roundabout. Trains travel frequently from           of the water first to avoid any risk of scalding.
                                                                                                                          and vanity unit, curtains, wardrobe, study          Five Ways to Birmingham City Centre and to
                                                                                                                                                                              the south of the city including Longbridge                                                                   Students at Edgbaston Campus 06/07
                                                                                                                          desk and chair, easy chair and mirror.
                                                                                                                                                                              and Redditch. Further information on public
                                                                                                                                                                                                                                  Post
                                                                                                                                                                                                                                  The post can be collected from the Reception
                                                                                                                          Accommodation is in mixed sex units                 transport in the area can be found on
                                                                                                                                                                                                                                  of Lime Tree House. Accommodation Services
                                                                                                                          throughout. All units are self-catered with a       www.centro.org.uk or by telephoning
                                                                                                                                                                                                                                  will supply the entrance code to enable you to
                                                                                                                          refectory being available for you to purchase       0121 200 2700.
                                                                                                                                                                                                                                  access the coded lock. The Reception is open
                                                                                                                          meals from Monday to Friday.
                                                                                                                                                                                                                                  Monday to Thursday 08:00 to 17:00, Friday
                                                                                                                                                                              Bicycles                                            08:00 to 16:00. Any parcels or special delivery
                                                                                                                          As most students cater for themselves,              A bicycle shed is provided – keys are available
                                                                                                                                                                                                                                  items can only be collected during these
                                                                                                                          communal kitchens are available in each             by request from the Accommodation Office in
                                                                                                                                                                                                                                  hours from the Receptionist. A note will be
                                                                                                                          Hall, comprising cooker, fridge, freezer,           Lime Tree House. Fire regulations mean that
                                                                                                                                                                                                                                  placed in your mail box to inform you of this.
                                                                                                                          microwave, kettle, iron, ironing board and          bicycles can only be stored in these facilities
                                                                                                                                                                                                                                  As proof of identity, you will need to provide
                                                                                                                          vacuum cleaner. Also included are food              provided and not in residences. All bicycles
                                                                                                                                                                                                                                  your student ID card when collecting these
                                                                                                                          lockers for which you need to provide your          are stored at the owner’s own risk and the
                                                                                                                                                                                                                                  items.
                                                                                                                          own padlock.                                        University does not accept any liability for loss
                                                                                                                                                                              or damage.
                                                                                                                          All bathrooms meet basic standards with all
                                                                                                                          sink, shower cubicles and baths in good order
                                                                                                                          without any cracks or breaks. Bathrooms are         Cleaning
                                                                                                                          ventilated and shower curtains are provided.        Rooms are prepared to a high standard at
                                                                                                                                                                              the start of occupancy. If anything is missing
                                   THE EDGBASTON CAMPUS comprises the following halls:                                                                                        or damaged at the start of occupancy, it is
                                                                                                                          Coin-operated washing machines and tumble
                                   Calthorpe            Oakmount               Westmount                                  dryers are also available on site.                  essential that you inform the Accommodation
                                                                                                                                                                              office immediately or you could be charged
                                                                                                                                                                              for the item.
                                   Full postal address (plus name, room number and hall):                                 Security
                                   Edgbaston Campus                                                                       Security officers are on duty 24 hours a day.
                                                                                                                                                                              Residents are expected to clean their own
                                                                                                                          Entry doors to all accommodation buildings
                                   Westbourne Road                                                                                                                            rooms. You will need to supply cleaning
                                                                                                                          are fitted with self-closing, self-locking
                                   Edgbaston                                                                                                                                  products including washing up liquid, tea
                                                                                                                          devices. Please ensure that these doors
                                                                                                                                                                              towels and cleaning cloths.                            Campus Distances
                                   Birmingham B15 3TN                                                                     remain closed at all times thus preventing
                                                                                                                          intruders gaining entry. In the event of
                                                                                                                                                                              For all accommodation external landing and
                                   You can call into the office at Edgbaston                                              an emergency e.g. suspected intruder,                                                                      Edgbaston Campus to:
                                                                                                                                                                              communal stairways are cleaned twice a
                                   during office hours:                                                                   vandalism or theft, contact can be made
                                                                                                                                                                              week. There is no cleaning carried out within
                                   Monday to Thursday 09:00 to 17:00                                                      with security staff in the following ways.                                                                  Uni Campus           Distance           Driving             Walking             Bus
                                                                                                                                                                              the flats. Further information is displayed in
                                   Fridays 09:00 to 16:00
                                                                                                                          Use a payphone to dial 07973 161 536.               kitchens.                                               City North           5.97 miles         11 minutes          1hr 25 minutes      See website
                                                                                                                                                                                                                                      Campus,
                                   ACCOMMODATION SERvICES staff based at Edgbaston Campus                                 Alternatively, use the telephone in your
                                                                                                                                                                              Students should organise a rota for the                 Perry Barr
                                                                                                                          bedroom and dial 1416 (wait 30 seconds for
                                   DEBORAH SCRIvENS                                                                       connection).                                        cleaning of larder fridges and frost-
                                                                                                                                                                                                                                      Vittoria St (BIAD)   2.31 miles         7 minutes           37 minutes          25 minutes
                                   Senior Accommodation Manager                                                                                                               free freezers. Cookers, work surfaces,                                                                                                  Bus No:
                                                                                                                                                                              microwaves and fridges should be kept to
                                   Email: deborah.scrivens@bcu.ac.uk                                                      Car Parking                                         a high standard of cleanliness. Corridors
                                                                                                                                                                                                                                                                                                                      16, 74
                                   Tel and fax: 0121 523 8939                                                             Facilities for car parking are extremely                                                                    Gosta Green          3.85 miles         8 minutes           49 minutes          30 minutes
                                                                                                                                                                              and landings should be kept free from any
                                                                                                                          limited. Parking is charged at £1.00 per                                                                    (BIAD)                                                                          Bus No:
                                   LINDA HANCOx                                                                                                                               obstructions including items for drying
                                                                                                                          visit for a token. Places are not reserved for                                                                                                                                              9, 66, 120
                                   Accommodation Manager                                                                                                                      clothes, bicycles and scooters. Any items
                                                                                                                          residents. If the car park is full, security will
                                                                                                                                                                              in the corridors pose a fire risk and may be            Margaret St (BIAD)   2.43 miles         8 minutes           31 minutes          20 minutes
                                   Email: linda.hancox@bcu.ac.uk                                                          not allow you entry to the car park.                                                                                                                                                        Bus No:
                                                                                                                                                                              removed.
                                   Tel and fax: 0121 331 6066                                                                                                                                                                                                                                                         9, 23, 120, 129
                                                                                                                          All vehicles using the car parks must have a
                                                                                                                                                                              To ensure your health and safety,                       Technology           4.19 miles         9 minutes           43 minutes          33 minutes
                                   DES PARTRIDGE                                                                          valid tax disc displayed in the vehicle.
                                                                                                                                                                              Accommodation staff will visit flats and                Innovation                                                                      Bus No:
                                   Porter                                                                                                                                                                                             Development                                                                     9, 66, 103, 120,
                                                                                                                                                                              rooms periodically to ensure that the required
                                   Tel: 0121 331 6088                                                                     Vehicles and their contents are left on the site                                                                                                                                            192
                                                                                                                                                                              standards of cleanliness are maintained.
                                                                                                                          at the owner’s risk and the University does
                                                                                                                                                                              Should your room fall short of acceptable               Birmingham           3.86 miles         8 minutes           25 minutes          19 minutes
                                   RECEPTION: 0121 331 6088                                                               not accept liability for any loss or damage.
                                                                                                                                                                              standards, contract cleaners will be hired and
                                                                                                                          Vehicle parking is not permitted on the grass,                                                              Conservatoire                                                                   Bus No:
                                                                                                                                                                              a charge made to cover the cost of this. In                                                                                             10, 29, 103, 120
                                   Staff are located in Lime Tree House which is situated at Edgbaston Campus             access roads marked with yellow boxes or on
                                                                                                                                                                              the event of communal areas requiring extra
                                   behind the Faculty of Health. The main administrative centre is situated on the City   the double yellow lines.
                                                                                                                                                                              cleaning, charges will be divided between the
                                   North Campus.
                                                                                                                                                                              residents of the flat.
                                                                                                                                                                                                                                     Times are subject to time of day you travel this may add 15-30mins to a journey
                                                                                                                                                                                                                                     For further bus information please refer to: www.bcu.ac.uk/accommodation
                                Halls of Residence Live here!                                                                                                        Halls of Residence Live here!
 17




                                                                                                                                                                                                                                                                                                                       18
                                Opal 1 Live here!                                                                                                                                                                      Cleaning
                                                                                                                                                                     Heating is provided by storage heating, the
Halls of Residence Live here!




                                                                                                                                                                                                                                                                                                                    Halls of Residence Live here!
                                                                                                                                                                     heaters are located under the study desk and      We have cleaners on site who have a rota to
                                                                                                                                                                     can be switched on for 30mins, one hour or        clean each block twice a week; these areas
                                                                                                                                                                     two hours.                                        include lifts, stairways and landings. Note:
                                                                                                                  General Information                                                                                  our cleaners will not clean flats; that is up
                                                                                                                  The floors are carpeted in the corridors,          Post                                              to the residents. Inspections are undertaken
                                                                                                                  stairwells, bedrooms and lounge area, the          Post is delivered by Royal Mail to the            every term and we will not only check for
                                                                                                                  en-suite has a tiled floor and the kitchen has     reception area where it is sorted and             cleanliness but also damage. Any damage
                                                                                                                  lino.                                              delivered to the flat letter box (located at      that is found will be rectified and the flat will
                                                                                                                                                                     the bottom of each block) by 12:00 hours.         be invoiced.
                                                                                                                  In the bedrooms we provide a standard              Recorded delivery items will be signed for,
                                                                                                                  single bed with underbed storage, mattress,        then a note will be left in the flat letter box   Common Room
                                                                                                                  mattress cover, study desk, study chair, desk      where the resident will bring it to reception     The common room has a 51inch LCD TV
                                                                                                                  lamp, wardrobe, curtains, storage heater and       along with ID and their delivery will be given    with a sky package including sports which
                                                                                                                  bookshelves. The telephones are a pay as           to them. Note that Care of items will not be      is available for all residents to use. Gym and
                                                                                                                  you go system available through a company          accepted.                                         Leisure Facility onsite for approx £23.00 per
                                                                                                                  called Ask 4, top ups can be made on line or                                                         month with no joining fee including up to
                                                                                                                  at reception.                                      Cookers                                           date equipment, 16m swimming pool, sauna,
                                                                                                                                                                     The cookers are electric, they have four hob      steam room and jacuzzi.
                                                                                                                  In the kitchen/lounge we provide: electric         rings, a grill and oven section, the make is
                                                                                                                  cooker, fridge freezer, dining table and chairs,   either Ignis or Electrolux, all have extractor
                                                                                                                  coffee table, TV, lounge chairs, microwave,        fans. A fire extinguisher & blanket is provided
                                                                                                                  toaster, kettle, bread bin, iron and board, mop    in each kitchen.
                                                                                                                  and bucket, dustpan and brush, bin, bowl and
                                                                                                                  chopping board.

                                                                                                                  The Pod’s (en-suites) consist of a sink, toilet,
                                                                                                                  shower, they also have a towel rail, two towel
                                                                                                                  hooks, shower curtain, vanity mirror and
                                                                                                                  light.

                                   OPAL 1                                                                         The laundry facility is open 24hrs, seven days
                                                                                                                  a week, it has eight washers and 10 dryers
                                   Full postal address (plus name, block, flat and room number):
                                                                                                                  the cost is £2.00 per wash and £1.00 per dry.
                                                                                                                  The area is cleaned daily and serviced every
                                   Opal 1                                                                         week.
                                   Belgrave Middleway
                                   1 Belgrave Middleway                                                           Parking is very limited we only have 38
                                   Birmingham                                                                     spaces, residents can apply at reception for a
                                                                                                                  space then a lottery type draw takes place to
                                   B5 7NB AJ
                                                                                                                  allocate the places, the spaces cost £565.00
                                                                                                                  each for up to 51 weeks and must be paid
                                                                                                                                                                                                                          Campus Distances
                                                                                                                  within one week of gaining the space.
                                   ACCOMMODATION SERvICES staff responsible for Opal 1:

                                   JOHANNAH CORBETT
                                                                                                                  We have three bike sheds with ample racking,                                                            Opal 1 to:
                                                                                                                  this facility is free to Opal residents.
                                   Hall Manager
                                   Email: johannahc@opalgroup.com                                                                                                                                                          Uni Campus           Distance            Driving       Walking           Bus
                                                                                                                  We operate a double door entry fob system,
                                   Tel: 0121 440 7122                                                             each fob is programmed for the individual,                                                               City North           4.88 miles          9 minutes     1hr 23 minutes    See website
                                                                                                                  it costs £25.00 to replace a fob and £5.00 to                                                            Campus,
                                   STACEY GIBSON                                     SECURITY MAINTENANCE GUARD                                                                                                            Perry Barr
                                                                                                                  replace a post box key.
                                   Admin Assistant                                   contactable 24hrs per day                                                                                                             Vittoria St (BIAD)   2.01 miles          5 minutes     39 minutes        See website
                                   Email: staceyg@opalgroup.com                      on 07779 845067              Buses run regularly from outside Opal to the
                                                                                                                                                                                                                           Gosta Green          2.43 miles          4 minutes     40 minutes        See website
                                   Tel and fax: 0121 440 7122                                                     City Centre, or Five Ways/New Street station
                                                                                                                                                                                                                           (BIAD)
                                                                                                                  are both within a short walking distance.
                                                                                                                                                                                                                           Margaret St (BIAD)   2.15 miles          4 minutes     27 minutes        See website
                                                                                                                                                                                                                           Technology           2.73 miles          5 minutes     31 minutes        See website
                                                                                                                                                                                                                           Innovation
                                                                                                                                                                                                                           Development
                                                                                                                                                                                                                           Birmingham           2.44 miles          4 minutes     26 minutes        15-17 minutes
                                                                                                                                                                                                                           Conservatoire                                                            Bus No: 63
                                                                                                                                                                                                                           Edgbaston            2.01 miles          5 minutes     26 minutes        See website
                                                                                                                                                                                                                           Campus and
                                                                                                                                                                                                                           Secole Building



                                                                                                                                                                                                                          Times are subject to time of day you travel this may add 15-30mins to a journey
                                                                                                                  Heating                                                                                                 For further bus information please refer to: www.bcu.ac.uk/accommodation
                                Halls of Residence Live here!                                                                                        Halls of Residence Live here!
 19




                                                                                                                                                                                                                                                                                                    20
                                Jennens Court Live here!
Halls of Residence Live here!




                                                                                                                                                                                                                                                                                                 Halls of Residence Live here!
                                                                                                   General Information                               Parking Facilities
                                                                                                   Jennens Court offers the brightest student        •    30 spaces available
                                                                                                   apartments in Birmingham ranging from 3,          •    Letter of application needs to be
                                                                                                   4, 5 and 6 bedroom flats layouts, each with            submitted to the accommodation
                                                                                                   a contemporary and spacious lounge and                 office detailing the reasons why they
                                                                                                   kitchen area. Within each apartment you                require a parking space. Confirmation
                                                                                                   will have your own en-suite bedroom,                   of a parking space will be issued to the
                                                                                                   which is fully fitted. There are a limited             successful applicants 3 months before
                                                                                                   number of disabled rooms. Jennens Court                the tenancy start date.
                                                                                                   facilities include laundry, parking space and     •    £350 for duration of tenancy
                                                                                                   bike racks.

                                                                                                   Apartment kitchens are fully fitted and each
                                                                                                                                                     Bike store
                                                                                                                                                     •    Located within the
                                                                                                   includes an electric cooker, fridge freezer and
                                                                                                                                                          underground Car Park
                                                                                                   microwave. There’s also a dining area with
                                                                                                                                                     •    Access with Fob
                                                                                                   breakfast bar and stools. Each lounge has a
                                                                                                   stylish and comfortable leather sofa.
                                                                                                                                                     Door Entry System
                                                                                                   The floors are vinyl with a wooden effect         •    Fob System
                                                                                                   within the bedroom and kitchen areas.             •    Replacement cost at:
                                                                                                   The apartment corridor areas are carpeted.        •    Apartment Door = £25.00
                                                                                                   Items included within the bedrooms are:           •    Access Fob = £25.00
                                                                                                                                                     •    Post Box Key = £10.00
                                                                                                   •    ¾ bed with under bed storage
                                                                                                   •    Study desk and study chair
                                                                                                   •    Wardrobe with an electronic safe             Heating
                                                                                                   •    Curtains                                     •    Central Heating with a boost option:
                                   JENNENS COURT                                                   •    Two Bookshelves                              •    30 minutes, 1hour or 2 hours
                                                                                                   •    Bedside Table
                                   Full postal address (plus name, block, flat and room number):
                                                                                                   •    Ensuite with Shower, Wash Basin
                                                                                                        and Toilet.                                  Common Room
                                   Jennens Court                                                                                                     •    Large Laundry on the lower ground floor
                                   Jennens Road                                                    Items within the kitchen/lounge area:                  to be used as a common room.
                                                                                                                                                     •    Leather Sofas, Drinks Machines and
                                   Birmingham                                                      •    Leather Sofa
                                                                                                   •    Breakfast Bars with Stools                        Games Machines
                                   B4 7PS
                                                                                                   •    Fridge Freezer
                                                                                                                                                                                                      Campus Distances
                                                                                                   •    Oven and Electric Hob
                                                                                                   •    Microwave
                                                                                                                                                     Post Boxes
                                   ACCOMMODATION SERvICES staff responsible for Jennens Court:                                                       •    Located within the Laundry/
                                                                                                   •    Storage Cupboards
                                                                                                                                                          Common room                                 Jennens Court to:
                                   LINDSEY CORFIELD                                                •    TV Arial Point
                                                                                                                                                     •    One post box per apartment
                                   Assistant Accommodation Manager                                                                                        – each individual will have a key            Uni Campus           Distance        Driving           Walking           Bus
                                                                                                   Rent Includes:
                                   Email: enquires@mainstaystudent.co.uk                                                                                                                               City North           3.48 miles      7 minutes         26 minutes        25 minutes
                                                                                                   •    All utility bills – Capped at £350
                                   Tel: 0121 333 5792                                                   per tenant                                   Cookers                                           Campus,
                                                                                                                                                                                                       Perry Barr
                                                                                                                                                                                                                                                                                Bus No:
                                                                                                                                                                                                                                                                                33, 56, 934,
                                                                                                   •    Free 2mb Internet Connection                 All cookers are electric
                                                                                                                                                                                                                                                                                993, 997
                                                                                                   •    IPTV (Freeview)
                                                                                                                                                                                                       Vittoria St (BIAD)   2.33 miles      6 minutes         25 minutes        18 minutes
                                                                                                                                                     Cleaning                                                                                                                   Bus No: 16, 74
                                                                                                   Security                                          •    The apartment areas will be the
                                                                                                   •    Facilities Technician on duty                     responsibility of the tenants                Gosta Green          0.53 miles      2 minutes         10 minutes        See website
                                                                                                                                                     •    All landlord areas will be cleaned by the    (BIAD)
                                                                                                        24 hours a day
                                                                                                   •    Accommodation Manager and                         Facilities Technicians                       Margaret St (BIAD)   1.95 miles      5 minutes         16 minutes        See website
                                                                                                        Administrator on duty during                 •    Tenants are provided with the following:
                                                                                                                                                                                                       Technology           0.35 miles      N/A               4 minutes         See website
                                                                                                        working hours                                •    Hover                                        Innovation
                                                                                                   •    Resident Coordinators on call to assist      •    Dustpan and Brush                            Development
                                                                                                   •    CCTV                                         •    Mop and Bucket
                                                                                                   •    Door Access System                                                                             Birmingham           2.04 miles      3 minutes         18 minutes        See website
                                                                                                                                                                                                       Conservatoire

                                                                                                   The laundry                                       Additional Information                            Edgbaston            4.26 miles      7 minutes         41 minutes        22 minutes
                                                                                                                                                     •    Recycling to be used within each             Campus and                                                               Bus No:
                                                                                                   •    £2 for wash                                                                                    Secole Building                                                          21, 22, 23,
                                                                                                                                                          apartment
                                                                                                   •    £1 for dry                                                                                                                                                              29, 103
                                                                                                                                                     •    TV licence not included
                                                                                                                                                     •    Contents Insurance not included
                                                                                                                                                                                                      Times are subject to time of day you travel this may add 15-30mins to a journey
                                                                                                                                                                                                      For further bus information please refer to: www.bcu.ac.uk/accommodation
                                  Halls of Residence What’s here?                                                                                                                        Halls of Residence What’s here?
 21




                                                                                                                                                                                                                                                                                                                                                   22
                                  General Info on Halls What’s here?                                                                                                                     General Info on Halls What’s here?
Halls of Residence What’s here?




                                                                                                                                                                                                                                                                                                                                                Halls of Residence What’s here?
                                  The charges for accommodation                                                                                                                                                                                                                               The University’s welfare services will aim to
                                                                                                                                                                                                                                                                                              keep you up to date and informed on a variety
                                  in Halls are inclusive of gas,                                                                                                                                                                                                                              of health and safety matters; in particular we
                                  electricity and water rates. In                                                                                                                                                                                                                             recommend you read the booklets entitled
                                  the majority of Halls, the kitchen                                                                                                                                                                                                                          “What should I do?” which are in the student’s
                                                                                                                                                                                                                                                                                              Welcome Pack. Whilst living in Halls, you
                                  and bathroom facilities are
                                                                                                                                                                                                                                                                                              should maintain an attitude of vigilance
                                  shared amongst residents. You                                                                                                                                                                                                                               towards potential health risks e.g. be aware
                                  should provide your own cutlery,                                                                                                                                                                                                                            of symptoms associated with serious illness
                                  crockery and cooking utensils as                                                                                                                                                                                                                            or disease and communicate any concerns
                                                                                                                                                                                                                                                                                              regarding the well-being of other students
                                  well as own bedding and towels.                                                                                                                                                                                                                             to staff without delay. Again, advice on these
                                                                                                                                                                                                                                                                                              matters is available from the University.
                                  Code of practice
                                  Under the 2004 Housing Act, all                                                                                                                                                                                                                             The University’s licence agreement may be
                                  Birmingham City University Accommodation                                                                                                                                                                                                                    terminated if a student’s health or behaviour
                                  now complies with the Universities UK                                                                                                                                                                                                                       presents a serious risk to themselves or to
                                  Code of Practice for University managed                                                                                                                                                                                                                     other people. The University will usually try
                                  student accommodation. If you have                                                                                                                                                                                                                          to find students alternative accommodation
                                  any complaints about Birmingham City                                                                                                                                                                                                                        once they have recovered.
                                  University’s compliance with the Code, you
                                                                                    bathrooms, these will also be inspected           The University has rights of entry into            Accommodation Services refers more                 Examples include:                                 Particular care should be taken concerning
                                  can contact your Accommodation Manager,
                                                                                    by the Accommodation Manager. If the              accommodation for inspections, maintenance         complex repairs to the University’s Estates        • Shower not working where this is the only       the practice of hygiene whilst living in Halls.
                                  the Director of Campus Management and
                                                                                    standards are unacceptable, you will be given     or repairs purposes and will always try to         Department, which aims to meet the                   shower available and no bath is provided.       All food and especially frozen or perishable
                                  Services and the Office of the Independent
                                                                                    a maximum of seven days notice to rectify the     notify students in advance if any repair or        following initial response standards.              • Loss of hot water.                              food should be stored carefully in accordance
                                  Adjudicator or the Universities UK
                                                                                    situation. If you have not done the cleaning      maintenance work needs doing. However,                                                                • Leaking roof.                                   with guidelines relating to storage.
                                  Management Committee. For further details
                                  of the Code of Practice and its impact on         by the date specified, the University may         no notice will be given in an emergency or         Expected timescale for                             • Blocked drain.
                                  University accommodation you can visit:           hire professional cleaners and the costs of       where the student has reported the repair          preliminary response                                                                                 Slips, trips and falls account for one in three
                                  http://www.universitiesuk.ac.uk/acop/             doing so will be passed on to the students        themselves.                                        In case of emergency or urgent work, the           Routine                                           major injuries. Everybody has a responsibility
                                                                                    responsible for that area.                                                                           objective on the initial visit is to remove the    Expected timescale for preliminary response       to themselves and others to prevent accidents
                                                                                                                                      If workmen are not able to gain access to          element of danger. If practical, the repair will   – 10 working days.                                occurring. Spillages can cause people to
                                  Cleaning                                          If you have any questions or queries about        the accommodation in response to a repair          be completed on the same visit but where                                                             slip. If you are responsible for a spillage,
                                  The University’s standard licence agreement                                                                                                                                                               Examples include:
                                                                                    cleaning please see your Accommodation            reported by the student(s), any charges they       that is not possible (e.g. where special parts                                                       please clean it up immediately. If you discover
                                  makes the student responsible for keeping                                                                                                                                                                 • Dripping tap.
                                                                                    Manager. They also have full details of the       make for the wasted call-out will be passed        are needed), a temporary repair will be                                                              a spillage in public area, e.g. a staircase,
                                  their room and en-suite bathrooms where                                                                                                                                                                   • New shower rail.
                                                                                    cleaning specification for the summer deep        on to the student(s).                              conducted to make the situation safe and a                                                           either clean it up yourself or report it to
                                  provided, clean and tidy. Students collectively                                                                                                                                                           • Plastering and painting.
                                                                                    clean and routine cleaning.                                                                          later visit will be arranged to complete the                                                         Accommodation Services or Security out of
                                  are responsible for keeping the communal                                                                                                                                                                  • New toilet seat.
                                  bathrooms and kitchens clean – including                                                            Entry to Rooms                                     repair.
                                                                                                                                                                                                                                            • Tiles or wallpaper to be refixed.
                                                                                                                                                                                                                                                                                              hours. Your prompt action could prevent a
                                  cookers, fridges and other equipment.             Damage to Property                                As detailed in the Licence Agreement, the
                                                                                                                                                                                                                                            • Shelving or door hinges to be refitted.
                                                                                                                                                                                                                                                                                              serious injury.
                                                                                    There is no damage deposit scheme                 University will normally give 24 hours notice if   Please note the timescale is from the time
                                                                                                                                                                                         the contractor is advised of the job, not the                                                        Risk Assessments for an outbreak of a
                                  For further information on cleaning in            operational at Birmingham City University         it intends to enter your accommodation. This
                                                                                                                                                                                         time Accommodation/Security are advised by         NB: The University will assess the repair in      notifiable disease, fire and major breakdown
                                  each Hall, see individual Halls section and       accommodation. However any damage to              is to maintain your privacy. However, if urgent
                                                                                                                                                                                         the student.                                       order to classify it in terms of the above. In    are kept in the Accommodation Office at each
                                  posters displayed in kitchens/public areas.       University accommodation is treated very          repairs are needed, if an emergency occurs
                                                                                                                                                                                                                                            many cases the classification of repair will      Hall. They are available for inspection by
                                  The University ensures that all rooms are         seriously. If the damage is to a bedroom, the     or at the discretion the Accommodation
                                                                                                                                                                                                                                            be dependent on external factors e.g. time of
                                  in a clean and tidy condition at the start        Accommodation Manager will identify the           Manager or Security staff, then they may           Emergency                                                                                            residents. Please consult the Accommodation
                                                                                                                                                                                         Expected timescale for preliminary response        day when fault occurs, location, alternative      Manager if you have any queries relating to
                                  of occupancy. It is the responsibility of         student responsible and they will receive         enter your Accommodation without notice. If
                                                                                                                                                                                         – two hours (08:00 – 16:00 hours weekdays          temporary provision, etc.                         health and safety.
                                  the student to keep their room clean and          an official Birmingham City University            this occurs, a log is kept of the entry to your
                                  tidy. Public stairs, landings and foyers are      invoice for the full cost. If a communal          accommodation and the reason for it. A note        normal working times), four hours (out of
                                  regularly cleaned and each hall has a notice      area is damaged, the person or persons            will be left for you detailing this.               hours, weekends and bank holidays).                Health & Safety
                                  displaying when this takes place. The student     responsible, once identified, will be charged                                                                                                           A communal lifestyle such as that                   “Very pleased with the work that has
                                  will need to provide cleaning materials           and official Birmingham City University
                                                                                                                                      Standards of Service                               Examples include:                                  experienced while living in Halls of Residence      been carried out”
                                  including washing up liquid and tea towels.       invoices will be raised to cover the total                                                           • Total lack of heating                            brings with it its own particular hazards and
                                  We supply mops and bucket, a scrubbing            cost. If it is not possible to establish, after                                                        (during cold weather only).                      you are expected to help maintain a safe and
                                  brush, broom, dustpan and brush and a toilet      reasonable enquiries have been made, who          Routine repairs                                    • Total lack of lighting.                          healthy environment in Halls by following           Student at Hamstead Campus 06/07

                                                                                    is responsible for the damage, then the cost      Porters and Building Attendants from               • Severe flooding/roof leak.                       some basic principles.
                                  brush.
                                                                                    will be divided between all the students living   Campus Management and Services perform             • Problems with locks or door entry systems
                                  The University has rights of entry into
                                                                                    in that area.                                     routine repairs and maintenance in Halls,            resulting in inability to access or secure       In accordance with health and safety, it is         “Very prompt at repairing things”
                                  accommodation for inspection purposes
                                                                                                                                      for example changing light bulbs and light           accommodation.                                   essential that no items are left in stairwells
                                  and will notify students if any cleaning
                                                                                                                                      tubes, unblocking sinks, showers and baths                                                            or corridors that could block a fire escape
                                  needs to be done. The room will be                Repairs                                           and refitting furniture or fixtures where no
                                                                                                                                                                                         • Complete electrical failure.
                                                                                                                                                                                         • Broken window.                                   route. In particular bicycles and other objects
                                                                                                                                                                                                                                                                                                Students at Edgbaston Campus 06/07
                                  inspected by the Accommodation Manager            All repairs should be reported to the             additional parts are required. The University                                                         are not permitted to be kept inside the
                                  to ensure that cleaning standards are being       Accommodation Manager as soon as                  aims to deal with such problems within ten                                                            accommodation. This is regularly checked
                                  maintained. Students will be advised in           possible. In an emergency out of office hours,    working days of the date of reporting. Usually
                                                                                                                                                                                         Urgent
                                  advance of room visits.                                                                                                                                Expected timescale for preliminary response        and enforced by Security and Accommodation
                                                                                    security staff should be contacted who will       the response is quicker, but sometimes it can
                                                                                                                                                                                         – 24 hours.                                        Services staff. Any items blocking possible
                                                                                    make the necessary arrangements for a             take longer, depending on staff workload.
                                  In accommodation where the students                                                                                                                                                                       fire escape routes will be removed.
                                                                                    contractor to attend.
                                  are responsible for cleaning kitchens and
                                  Halls of Residence What’s here?                                                                                                                      Halls of Residence What’s here?
 23




                                                                                                                                                                                                                                                                                                                                                   24
 20




                                  General Info on Halls What’s here?                                                                                                                   General Info on Halls What’s here?
Halls of Residence What’s here?




                                                                                                                                                                                                                                                                                                                                                Halls of Residence What’s here?
                                  Medical Information                                FAQs                                            Transfer Fee                                      Emergency fire fighting and other fire
                                  You should register promptly with a doctor on      What should I do if I have not been             Requests for room transfer within university      prevention equipment is provided for the
                                  arrival at the University and we recommend         vaccinated?                                     accommodation will be considered on their         safety of everyone. Deliberate misuse of such
                                  the practice which serves the University.          Contact your local GP who will administer       individual merits and are dependent on the        equipment constitutes a criminal offence and
                                  Registration is at the beginning of the first      the vaccination.                                availability of rooms. A fee of £50.00 will       could result in a prison sentence as happened
                                  term. You will be notified of the times. The                                                       be charged.                                       to students in June 2001 at Preston and
                                  City North Campus medical rooms are based          How do I know if I have been vaccinated?                                                          Plymouth or a £80.00 Fixed Penalty Notice as
                                  in Murdoch Building by the Baker Building.         Firstly, ask your parents/guardians. If they                                                      issued to several Birmingham City University
                                  Birmingham City University doctors are             are unsure, ask your GP to check your
                                                                                                                                     Smoking Policy                                    students during 2005.
                                                                                                                                     Students are allowed to smoke in study
                                  also at Handsworth Wood Medical Centre,            medical records.
                                                                                                                                     bedrooms only and not in any communal             The equipment is serviced on a regular
                                  110-112 Church Lane, Handsworth Wood,
                                                                                                                                     areas, for example smoking is not permitted       basis but should you discover an empty fire
                                  Birmingham, B21 2ES. T: 08450 730 399.             What if I am unable to have my vaccination
                                                                                                                                     in kitchens, hallways/corridors or bathrooms.     extinguisher or faulty or missing equipment,
                                                                                     before I arrive at university?
                                                                                                                                     Students found smoking in theses areas will       please report this immediately to the
                                  Please inform Accommodation Services               As soon as you arrive at Birmingham City
                                                                                                                                     be in breach of terms set out in their Licence    Accommodation Manager or Security. On
                                  of any medical condition which may be a            University you should register with the
                                                                                                                                     Agreement and could face formal action            hearing the sound of alarm bells students
                                  personal hazard e.g. epilepsy. If you have any     University GP, or any other local GP and
                                                                                                                                     being taken against them.                         must vacate the building at once.
                                  specific requirements relating to a disability     request the vaccination.
                                  or medical matter, please contact your
                                  Accommodation Manager prior to arrival (or         Where do I go to get the vaccination            Fire Procedures                                   • Fire extinguishers are provided in the
                                  on arrival for late applicants) at your Halls of   or advice?                                      A copy of the fire regulations are displayed        kitchens and on the escape routes. These
                                  Residence. This information will be held in        Contact NHS Direct on 0845 4647                 in each bedroom. Students must not use              should only be used if the student knows
                                  confidence.                                        or at www.nhsdirect.nhs.uk                      candles, joss sticks or oil lamps in the            how to use one and only on small fires, such
                                                                                                                                     premises and are not permitted to heat wax          as those confined to a waste paper bin.
                                  Some smoke detectors fitted in study                                                               or deep fat fry in open pans; these items           Under no circumstance should the student
                                  bedrooms contain a flashing light. If you
                                                                                     Counselling and Welfare                         will be confiscated if found. Electric deep fat     put themselves in danger. IF IN DOUBT,
                                                                                     Birmingham City University provides a                                                               LEAvE IT.
                                  feel you may be affected by this light please                                                      fryers are permitted.
                                  contact Accommodation Services.
                                                                                     counselling service to you through the                                                            • Fire blankets are provided in the kitchens
                                                                                                                                                                                                                                          hold back a fire for 30 to 60 minutes, giving     Keys
                                                                                     Student Services department. The service                                                                                                             you time to evacuate safely.                      You are responsible for looking after your own
                                                                                                                                     STUDENTS MUST NOT LEAvE COOKING                     and could be used to smother a small fire.
                                                                                     is free of charge and is available on an                                                                                                           • Fire exit signs are provided to ensure you        keys at all times. You should not lend your
                                                                                                                                     UNATTENDED.                                       • Fire alarm call points are located on the
                                                                                     appointment basis. There are spaces for                                                                                                              know how to get out of the building.              keys to anyone nor have copies made.
                                                                                                                                                                                         landing of each floor. Breaking the glass
                                                                                     emergency counselling requests.                                                                                                                      These should not be removed or defaced.
                                    Important information about Mumps                                                                Students need to ensure they are familiar           should only be done in the event of an
                                                                                                                                                                                                                                        • Fire notices, including fire instructions         You must see your Accommodation Manager
                                    and vaccinations                                                                                 with the designated assembly points. It is          actual fire.
                                                                                     All appointments can be arranged by                                                                                                                  on bedroom doors, evacuation notices on           immediately if any keys are lost or stolen.
                                                                                                                                     essential that flammable materials such as        • Fire alarm bells/sounders are located in
                                                                                     calling Student Services or by going in                                                                                                              landings, ‘fire door keep shut’ stickers,         If this happens when the Accommodation
                                    Mumps has recently increased with more                                                           turpentine and white spirit are not brought         the corridor of every flat and provide early
                                                                                     person. In an emergency outside office                                                                                                               smoke detector and fire extinguisher              Office is closed, you must contact Security
                                    cases affecting young people. Birmingham                                                         onto the premises. Since they emit vapours,         warning of a fire alarm activation. Under
                                                                                     hours, you should contact Security who can                                                                                                           notices, keep corridor clear notices.             in order to gain access to your room and go
                                    City University has had only a low number                                                        a spark could lead to a major fire. Large           no circumstance should these be covered to
                                                                                     provide help and advice. Student Assistants                                                                                                          These all provide information to keep you         to the Accommodation Office when it is next
                                    of cases in recent years. It is important                                                        quantities of aerosols are also not permitted.      reduce the noise.
                                                                                     also give support to students when it is                                                                                                             safe and should not be removed or defaced.        open to report it. Security staff will ask you to
                                    that you are vaccinated before                                                                                                                     • Smoke detectors are located in all
                                                                                     needed. For confidential discussions and                                                            bedrooms and the corridor of every flat. The                                                       prove your identity before allowing you access
                                    you arrive at university.                                                                        Any electrical equipment needs to be tested                                                        All of the above are checked regularly to
                                                                                     more information about counselling or any                                                           detectors are very sensitive to smoke and                                                          to the room. A charge of up to £20.00 will be
                                                                                                                                     before it is brought onto the premises. This                                                       ensure they are in working order and have
                                                                                     questions, please see your Student Assistant.                                                       steam and other vapours and will activate                                                          made for each key lost. If you have your keys
                                                                                                                                     is particularly important if this item is from                                                     not been tampered with. If you find something
                                                                                                                                                                                         the fire alarm. Under no circumstance                                                              stolen, this must be reported to the police and
                                                                                                                                     outside the UK due to voltage differences.                                                         has been used or damaged please report it
                                                                                                                                                                                         should these be covered.                                                                           a crime reference number obtained. Locks
                                                                                                                                     Do not use this equipment before having it                                                         to the Accommodation Manager or security
                                                                                                                                                                                       • Door closers on fire doors include bedroom,                                                        will also be changed if the Accommodation
                                                                                                                                     tested.                                                                                            immediately. To comply with legislation full fire
                                                                                                                                                                                         kitchen, flat and landing doors. Do not prop                                                       Manager deems this necessary, which may
                                                                                                                                                                                                                                        evacuation drills are carried out each term.        also incur a charge.
                                                                                                                                     Due to fire regulations, students must not          these doors open as they are designed to
                                                                                                                                     bring their own furnishings or curtains. Foam
                                                                                                                                                                                                                                                                                            There are at least two levels of security in
                                                                                                                                     covered bedding material and furnishings
                                                                                                                                                                                                                                                                                            each Hall, the main entrance and the door to
                                                                                                                                     pose a particular risk and all students are
                                                                                                                                                                                                                                                                                            the flat or bedroom.
                                                                                                                                     prohibited from bringing any of these items
                                                                                                                                     onto the premises.
                                                                                                                                                                                                                                                                                            At the end of your stay, keys must be
                                                                                                                                                                                                                                                                                            returned, labelled with your room number
                                                                                                                                     There are manually operated fire alarm call
                                                                                                                                                                                                                                                                                            and residence, to the Accommodation
                                                                                                                                     points in all areas and they automatically
                                                                                                                                                                                                                                                                                            Manager or Security. Keys should not be left
                                                                                                                                     summon the Fire Service when activated.
                                                                                                                                                                                                                                                                                            in flats or rooms because the accommodation
                                                                                                                                     In addition, smoke detectors are fitted in
                                                                                                                                                                                                                                                                                            remains your responsibility until the keys
                                                                                                                                     bedrooms and corridors and are linked to
                                                                                                                                                                                                                                                                                            are returned to Accommodation Services.
                                                                                                                                     the fire alarms. These detectors are very
                                                                                                                                                                                                                                                                                            You may be charged additional rent if your
                                                                                                                                     sensitive and can be activated by steam and
                                                                                                                                                                                                                                                                                            keys are returned after the due date and, as
                                                                                                                                     aerosols as well as smoke.
                                                                                                                                                                                                                                                                                            well as a replacement key. You may also be
                                                                                                                                                                                                                                                                                            charged for the proper and reasonable cost of
                                                                                                                                                                                                                                                                                            replacing the lock.
                                  Halls of Residence What’s here?                                                                                                                         Halls of Residence What’s here?
 25




                                                                                                                                                                                                                                                                                                                                                    26
                                  General Info on Halls What’s here?                                                                                                                      General Info on Halls What’s here?
Halls of Residence What’s here?




                                                                                                                                                                                                                                                                                                                                                 Halls of Residence What’s here?
                                                                                    time. You are responsible for the conduct          Any electrical equipment needs to be tested        Toasters                                             vacuum bags often (available from the Porter
                                                                                    of your visitors and if visitors are causing       before it is brought onto the premises, it must    These should be used safely and not left             or the site Accommodation Services Office)
                                                                                    a nuisance to others, or cannot establish          be tested and a certificate provided. This is      unattended when switched on. Only bread              and the used bag put out with the rubbish.
                                                                                    that they are a guest of a resident or have        particularly important if this item is from        should be put inside the toaster. If anything        Vacuums without bags should also be
                                                                                    legitimate business in the residence, they         outside the UK due to voltage differences.         becomes stuck, always switch the appliance           emptied regularly.
                                                                                    must leave if asked to do so by a member                                                              off before removing it. The crumb tray should
                                                                                    of staff or security.                              Electrical equipment can be dangerous.             be regularly emptied.                                Electric iron
                                                                                                                                       Unauthorised repairs to communal                                                                        Detailed instructions for using your iron
                                                                                                                                       equipment or modifications to electrical
                                                                                    Post                                               wiring must not be carried out.
                                                                                                                                                                                          Microwave                                            are in the manufacturer’s handbook in the
                                                                                    At the end of tenancy where a return address                                                          Microwaves should not be left unattended             kitchen. However the iron should be used
                                                                                    is indicated all post is returned to sender.                                                          during operation. Do not use metal containers        on the appropriate setting for the type of
                                                                                                                                       Radios, stereos, hairdryers and shavers,           or any ceramics with metallic trim, this             material you are ironing e.g. Wool, Synthetic
                                                                                    You should make your own arrangements
                                                                                                                                       computers, televisions and videos are              causes arcing which damages the appliance.           material or Cotton. Do not overfill with water
                                                                                    for post to be redirected to an alternative
                                                                                                                                       permitted but no other electrical appliance        Do not cook in plastic bags or put cans of food      if using the steam function. Do not leave the
                                                                                    address. Full details of collection and delivery
                                                                                                                                       may be used in your room. You are not              into the microwave. Always follow the food           iron on if you are leaving the room, this is a
                                                                                    arrangements are in the individual Halls
                                                                                                                                       permitted to bring large electrical appliances     instructions for operating the microwave.            serious hazard and potential fire risk. If the
                                                                                    section of this booklet and displayed near the
                                                                                                                                       such as fridges, freezers or washing               Do not heat oil for frying as this may overheat.     wire becomes at all frayed or there are any
                                                                                    mail boxes in Halls.
                                                                                                                                       machines, heating appliances or mini               Do not operate the oven when it is empty as          problems notify the Accommodation office
                                                                                                                                       fridges into residences.                           this can also damage the appliance.                  immediately.
                                                                                    Tv Sets                                                                                                                                                                                                     be addressed to the card provider. Other
                                                                                    You may have a television set in your room but     If you are concerned about the electrical
                                                                                    the University’s standard licence agreement        equipment in your room, advice is available
                                                                                                                                                                                          If there is any problem with the microwave           Telephones                                       telephone problems may be dealt with at
                                                                                                                                                                                          report it to the Accommodation Manager               Every student room is equipped with a            http://www.resnet.bcu.ac.uk/telephone or
                                                                                    does not allow you to install or affix any         from the Accommodation Manager.                                                                                                                          by contacting the site Accommodation Office.
                                                                                                                                                                                          immediately. It is extremely dangerous to            telephone line, the services of which are
                                                                                    additional cabling, aerials, satellite or other
                                  Personal Belongings                               reception equipment.
                                                                                                                                                                                          attempt to repair it yourself. The microwave         provided by an independent company. Your         Messages of a very urgent nature e.g. illness
                                  The University does not accept responsibility                                                        Appliance Instructions                             oven should be kept clean; this requires you         room can be called directly. Phone rental        of a close family member may be telephoned
                                  for your belongings unless the University                                                                                                               to clean it with a damp cloth after use.             is free and you are only required to pay for     through to the University’s 24 hour security
                                                                                    You are responsible for obtaining your own                                                                                                                                                                  line on 0121 331 6969.
                                  is in breach of its obligations in the licence    television licence; there is no general licence    Fridges                                                                                                 outgoing calls. For further information please
                                  agreement this can be viewed at                   for the residence as a whole. It is a criminal     Ensure fridges are kept switched on at             Cookers                                              refer to leaflet ‘Phoning Family & Friends’
                                  www.bcu.ac.uk/accommodation                                                                                                                             The cooker contains an oven, hotplate                available from the Accommodation Manager.        A free voicemail service is also provided with
                                                                                    offence to have a television without a current     all times and the doors are closed.
                                                                                                                                                                                          and grill. Always use the grill pan handle                                                            each extension number.
                                                                                    licence and the licensing authority has the        Regularly clean them and dispose of any
                                  You are strongly advised to keep unoccupied       power to impose large fines.                       out-of-date food.                                  when operating the grill and modulate                All students have an individual internal
                                  bedrooms locked at all times, also flat doors,                                                                                                          the temperature according to what you                extension number and calls can be made           The University is not liable for any problems
                                  windows and kitchen areas as insurance                                                                                                                  are cooking. The oven should be cleaned              to other student extension numbers on the        with, or withdrawal of the telephone service.
                                                                                    For further information about the licensing        Freezers
                                  companies will not meet claims where doors/       rules, you can contact the Television                                                                 regularly, the grill pan should be kept clean of     same campus free of charge. Students are
                                                                                                                                       These must be defrosted regularly; we
                                  windows are left unlocked.                        Licensing Office on 0870 576 3763 or visit                                                            fat and grease as this is a fire risk. Do not line   warned that incoming calls are charged to        Data network
                                                                                                                                       recommend this is done at a minimum of
                                                                                                                                                                                          the grill with foil as it poses a fire risk. The     the person making the call at the national       All Birmingham City University halls have an
                                                                                    www.tvlicensing.co.uk/information/                 every two to three months; so at least once
                                  Accommodation Services are not responsible                                                                                                              oven settings are in degrees Celsius where           call rate and this can be expensive if used      Ethernet connection to the University data
                                                                                    students.jsp                                       per term. To defrost the freezer it must be
                                  for your belongings as mentioned in the                                                                                                                 250°C is equivalent to 480°F. Do not touch           extensively. Regular incoming callers should     network, allowing students to access both
                                                                                                                                       emptied and switched off.
                                  University Standard Student Handbook:                                                                                                                   items in the oven without oven gloves.               be aware of this.                                internal and Internet-based resources from
                                  “Individuals are responsible for the safety/      Electrical Equipment                                                                                                                                                                                        their rooms.
                                  security of all personal property (including      All portable electrical appliances must be         Kettles                                            An instruction handbook is available in the          Dialling in, all the external student phone
                                  motor vehicles). The University does not          electrically safe and a certificate provided       Use the kettle safely by only filling it to the    kitchen for detailed guidance. Ensure the                                                             Users of this service must first register
                                                                                                                                                                                                                                               numbers begin with 0870, and the standard
                                  accept responsibility for any loss or damage      to confirm the items have been tested              maximum limit indicated; take care when            cooker is switched off before you attempt                                                             with their academic department to use the
                                                                                                                                                                                                                                               BT call tariffs to these numbers, as of
                                  to personal property howsoever caused. Staff/     and passed as safe to use. As part of the          pouring boiling water. Kettles should be used      any cleaning. The cooker should be cleaned                                                            Birmingham City University data network
                                                                                                                                                                                                                                               29/04/05, are as follows:
                                  Students are advised to ensure that they have     University policy a surgery is provided at         for boiling water only, not other liquids. It is   regularly, the outside with hot soapy water                                                           facilities and to be allocated a user ID and
                                                                                                                                                                                                                                                  08:00 to 18:00 – 6.73 pence/min
                                  adequate personal insurance                       registration for your appliances to be PAT         also important that the kettle is not placed       and the hotplates, grill pan and oven with a                                                          password. You may then register for the
                                                                                                                                                                                                                                                  06:00 to 08:00 – 3.36 pence/min
                                  cover for their property.”                        tested. This service is provided for each Hall     at any time on the cooker hob as this is           steel wool pad. These should be used with                                                             ResNET service from your room by going
                                                                                                                                                                                                                                                  Weekends –1.7 pence/min
                                                                                    and you will be notified of the time and date      extremely dangerous if the hob is still warm.      care. Do not leave the cooker unattended                                                              to http://www.resnet.bcu.ac.uk (this is the
                                                                                                                                                                                                                                               These rates may vary depending on
                                  Accommodation Services will be offering           for your appliances to be tested.                                                                     while you are cooking as this poses a fire risk      service provider.                                only site that users may get to until they
                                  standard possessions insurance.                                                                                                                         and security have in the past had to switch off                                                       have registered).
                                  Further details are accessible via the                                                                                                                  cookers left on at night.                            Further information about the telephone
                                  Accommodation Services website                                                                                                                                                                               system including changes to the above            Users are bound by the Birmingham City
                                  www.bcu.ac.uk/accommodation                                                                                                                             If you suspect there is any fault with the           tariffs can be found at                          University Network Code of Conduct/
                                                                                                                                                                                          cooker, ensure it is turned off and report           http://resnet.bcu.ac.uk/telephone                Acceptable Use Policy, a copy of which is
                                                                                                                                                                                          it immediately.                                                                                       available on http://www.resnet.bcu.ac.uk/
                                  visitors                                                                                                                                                                                                                                                      get.php?content=ResNETAUP
                                  You are welcome to have a friend/family                                                                                                                                                                      Students wishing to make external calls
                                  member stay overnight but for safety reasons                                                                                                            vacuum cleaners                                      need to refer to the leaflet ‘Phoning Family &
                                  we must know. Guests must be registered                                                                                                                 These are provided and should be used                Friends’ and can either use a credit or debit
                                  in advance by filing in the form in your flat                                                                                                           frequently. They are for you to keep the             card or can buy £5.00 vouchers from their
                                  kitchen and posting it through the office                                                                                                               accommodation clean and in particular                Accommodation Manager. You should check
                                  letterbox. The university regulations limit the                                                                                                         areas not cleaned by contract cleaning staff,        any terms and conditions that apply before         VResNET team have always shown
                                                                                                                                                                                          including bedrooms. When using the vacuum            making a commitment.
                                  number of nights any one guest may stay to                                                                                                                                                                                                                      up at start of term
                                  three nights in any seven day period. Guests                                                                                                            cleaner make sure the electric cable is fully
                                  will not be allowed to keep a car on the hall                                                                                                           extended and does not cause a trip hazard.           Any problems with your telephone or Internet
                                                                                                                                                                                          Students should ensure that they replace             account card or outgoing calls should              Students at The Coppice 06/07
                                  site. No more than two visitors at any one
                                  Halls of Residence What’s here?                                                                                                                     Halls of Residence What’s here?
 27




                                                                                                                                                                                                                                                                                                                                               28
                                  General Info on Halls What’s here?                                                                                                                  General Info on Halls What’s here?
Halls of Residence What’s here?




                                                                                                                                                                                                                                                                                                                                            Halls of Residence What’s here?
                                  or (student will need to use their login ID and   Noise                                            student house/flat/room where an interview                                                                                                         University accommodation will be cleared of
                                  password) http://www.resnet.bcu.ac.uk/            The primary objective of Halls is to provide     was taking place. It may also result in the                                                                                                        snow and ice. At Edgbaston Campus this is
                                  My.ResNET/cpanel.php?option=terms                 accommodation in which students can pursue       University Disciplinary Procedure being                                                                                                            the responsibility of Building Services and at
                                                                                    their academic studies and sleep undisturbed     invoked, and the police or security being                                                                                                          the other Halls this is the responsibility of the
                                  The services will be monitored and any            by the behaviour of others.                      called, if appropriate:                                                                                                                            Porters/Building Attendants. The City Council
                                  infringement of these conditions will result                                                                                                                                                                                                          have responsibility for clearing any public
                                  in the removal of the service and possible        You or your visitors must not cause              • Shouting or excessively raised voice.                                                                                                            roads.
                                  student disciplinary proceedings.                 disturbance to others in any way, including      • Swearing.
                                                                                    excessive noise. In particular, audio            • Intimidating gestures, finger waving,                                                                                                            The University will put down rock salt to
                                  More details about the ResNet services and        equipment must not be played at a volume           shaking fist, banging hand on reception                                                                                                          help prevent accidents and falls but has no
                                  the computer requirements for connecting          which will cause nuisance to others. If            counter.                                                                                                                                         machinery for the removal of large amounts
                                  can be found at http://www.resnet.bcu.ac.uk       continuous sound is audible outside the room,    • Insulting staff or any other visitor.                                                                                                            of snow and ice. Snow and ice will be
                                                                                    at any time but particularly during the night,   • Any form of violence.                                                                                                                            removed from steps and pathways by 10am
                                                                                                                                     • Refusal to respond to a request e.g. to wait                                                                                                     on weekday mornings during term time.
                                  University Email Account                          the resident will be requested to remove the
                                                                                                                                       a reasonable amount of time.                                                                                                                     For more information you should see the
                                  All students are given an email address,          equipment. The licence agreement allows the
                                                                                    University to remove any item which is           • Any behaviour which threatens or upsets.                                                                                                         Accommodation Manager.
                                  please check your account regularly
                                                                                    a nuisance if the resident does not do so.       • Any form of unacceptable written matter
                                  as Accommodation Services and other
                                                                                                                                       to or concerning staff.
                                  departments will use this account to send you                                                                                                                                                                                                         Litter clearance
                                  important information.                            Ball games and other noisy, reckless                                                                                                                                                                The grounds of the accommodation are tidied
                                                                                    activities are forbidden throughout the Halls    We trust that you will appreciate that our
                                                                                                                                                                                                                                                                                        on a regular basis and should be kept free
                                                                                                                                     staff work hard on our customers behalf and
                                  To check your inbox:                              and in the immediate surrounding areas.
                                                                                                                                     you will refrain from any of the above. This     Good Neighbour Policy                           Pets                                              from litter and rubbish. You are expected to
                                  • Go to: http://hebe.cie.bcu.ac.uk                                                                                                                                                                  We regret that pets and other animals are         keep the grounds clean and tidy and not to
                                                                                                                                     will ensure that we can give our attention to    In addition to the good behaviour expected
                                  • Scroll down the page to ‘check your mail’                                                                                                                                                         not allowed in Halls of Residence, unless         leave any kind of litter or rubbish. All litter
                                                                                                                                     assisting you.                                   towards Birmingham City University staff,
                                  • Enter your username and password                                                                                                                                                                  required by a person with a disability.           must be taken to the bins. It is completely
                                                                                                                                                                                      good behaviour is also expected towards
                                                                                      Students in Halls are NOT allowed to                                                                                                                                                              unacceptable to dispose of any rubbish out
                                                                                                                                                                                      neighbours of the University accommodation.
                                  If you have any problems accessing your             have more than two visitors at any one                                                                                                                                                            of windows and any student found to be doing
                                  email account you should contact the                time, so parties are not allowed.
                                                                                                                                                                                      Respect should be shown towards them and        Security                                          this could face disciplinary action. For further
                                                                                                                                       “It feels secure as you know there are         their properties and you are expected to be     Birmingham City University operates 24 hour
                                  Faculty’s IT Technician.                                                                                                                                                                                                                              details of policies regarding litter clearance
                                                                                                                                       staff present”                                 considerate. Any unacceptable behaviour by a    CCTV coverage of our sites for your protection
                                                                                                                                                                                                                                                                                        and the environment you should see your
                                                                                                                                                                                      student of the University towards a neighbour   and security officers patrol regularly. If your
                                                                                                                                                                                                                                                                                        Accommodation Manager.
                                  Student Assistants                                                                                                                                  will be dealt with under the University         safety or well-being is threatened, you must
                                  Student Assistants are available at all sites     Accommodation Services                             Student at Hamstead Hall 06/07                 disciplinary procedures and if necessary,       report it so that we can help you and other
                                  to help and advise students. You will be          Acceptable Behaviour                                                                              the police.                                     students. This is also important as it creates    Energy efficiency
                                  informed who the Student Assistant for your                                                                                                                                                         a record of incidents affecting you, helping      The University tries to make all its buildings
                                  accommodation are on arrival, please              Statement                                          “I feel very safe knowing there are            Complaints                                      us to take remedial disciplinary action if it     as energy efficient as possible. Despite
                                  make an effort to get to know them and            Accommodation Services’ staff endeavour                                                                                                           becomes necessary.                                this, huge amounts of energy are used to
                                                                                                                                       security men and cameras in place 24           If you are unhappy about any aspect of your
                                  attend any meetings arranged.                     to treat our customers with respect and                                                                                                                                                             heat and light the campuses and five halls
                                                                                                                                       hours a day”                                   stay in halls you are entitled to complain.
                                                                                    courtesy. We do therefore expect that in                                                                                                          If an incident involves serious threats,          of residence. Much of this energy could
                                                                                                                                                                                      Put your complaint in writing to the
                                                                                    return our customers treat us in an equally                                                                                                       violence or illegal activity it must be           be saved by individuals being more
                                                                                                                                                                                      Accommodation Manager, providing as
                                                                                    fair manner.                                       Student at Edgbaston Campus 06/07                                                              reported to the police.                           energy efficient.
                                    “They have been great”                                                                                                                            much detail as possible.
                                                                                    The following behaviour is deemed to be                                                                                                           Your study bedroom should be locked               You can play your part by using energy more
                                                                                                                                                                                      The complaint will then be investigated
                                    “Very eager to help students and                inappropriate and may result in the person                                                                                                        whenever you leave it unattended and              efficiently. Use the following advice from
                                                                                                                                       “Nice to see them at night”                    by the Accommodation Manager, Senior
                                                                                    exhibiting the behaviour being asked to leave                                                                                                     particularly if you live on the ground floor,     The Carbon Trust which should allow the
                                    helpful”                                                                                                                                          Accommodation Manager or Assistant
                                                                                    the office, if appropriate, or alternatively                                                                                                      all windows should be left closed and secured     University to use less energy and save
                                                                                                                                                                                      Director Campus Management and Services
                                                                                    would give the member of staff the right to         Student at Oscott Gardens 06/07                                                               at any time you are outside the room.             fossil fuels:
                                                                                                                                                                                      (Accommodation Services) as appropriate.
                                    Students at Hamstead/The Coppice 06/07          terminate any conversation, or leave any                                                                                                          The same applies to kitchen and flat
                                                                                                                                                                                      Complaints are usually acknowledged within
                                                                                                                                                                                      1 working day of receipt and usually receive    doors and it is particularly important that       Lighting tips:
                                                                                                                                                                                      a response within five working days. If you     these should be locked at night – never prop      • Switch off lights in empty rooms.
                                  They carry out a number of duties including                                                                                                         are dissatisfied with the outcome, you can      doors open. This also protects you from fires.    • Turn off lights in empty rooms and corridors
                                  assisting new students, particularly those                                                                                                          approach a third party including the Office                                                         – especially at the end of the day. This can
                                  new to the UK and providing assistance with                                                                                                         of the Independent Adjudicator and the UUK      In the event of an emergency it is essential        save up to 15% of the lighting bill.
                                  any problems. They hold regular surgeries                                                                                                           Code Management Committee or the Union of       that you contact security who will contact the    • Use just the light you need.
                                  and flat visits – dates and times will be                                                                                                           Students for advice.                            emergency services or evacuate the premises       • Daylight is free – so keep windows clean
                                  advertised. These are for you to ask any                                                                                                                                                            if necessary. Security staff also ensure that       and clear.
                                  questions and raise any issues or concerns.                                                                                                                                                         access is always kept clear for the emergency
                                  If a dispute arises, they can offer mediation                                                                                                       Equal Opportunities                             services. Details of emergency contact            Heating tips:
                                  and be a first point of contact. Focus groups                                                                                                       The University operates an Equal                numbers for security are displayed on the         • Don’t heat unused space or a room
                                  also help Accommodation staff know and                                                                                                              Opportunities Policy and accordingly            phones in every bedroom and further details         that’s empty.
                                  plan what is needed. Recent feedback                                                                                                                Accommodation Services offers                   are in the individual halls section of this       • Keep radiators clear.
                                  has included a need for extra fridges and                                                                                                           accommodation to students regardless of         booklet.                                          • Don’t block radiators with furniture –
                                  freezers. Where possible these have been                                                                                                            race, sex, religion, disability or sexuality.
                                                                                                                                                                                                                                                                                          it reduces efficiency and output.
                                  provided.                                                                                                                                           It is expected that students in University
                                                                                                                                                                                      accommodation will uphold the principles of     Environmental Policies                            • Keep windows closed in cold weather
                                                                                                                                                                                                                                                                                          if you are too warm, turn the heating
                                                                                                                                                                                      this policy and be tolerant towards             Snow and ice clearance
                                                                                                                                                                                                                                                                                          down instead.
                                                                                                                                                                                      each other.                                     In severe weather any pathways and steps on
                                  Halls of Residence What’s here?                                                  Halls of Residence Student Disciplinary Policy
 29




                                                                                                                                                                                                                                                                                  30
                                  General Info on Halls What’s here?                                               Student Disciplinary Policy and Operating Process
Halls of Residence What’s here?




                                                                                                                                                                                                                                                                             Halls of Residence Student Disciplinary Policy
                                                                                                                   1. Introduction                                       Union or a friend or relative not acting in a   Fitness to Practice
                                                                                                                   This Policy sets out the scope, authorities           legal capacity at any hearing conducted by a    This Policy applies to programmes where
                                                                                                                   and responsibilities in relation to disciplinary      Student Disciplinary Panel or a Disciplinary    there are compulsory integral periods of
                                    Places of worship                 Christian churches                           action taken against students. The Policy is
                                                                                                                   implemented by means of the illustrative
                                                                                                                                                                         Appeals Panel or the meeting held with a
                                                                                                                                                                         student who has admitted an allegation;
                                                                                                                                                                                                                         professional placement and for which there
                                                                                                                                                                                                                         are behavioural and health requirements to
                                                                      St. Teresa’s RC Church
                                                                                                                   flowcharts and accompanying Operating               • Students will receive an unbiased hearing;      ensure suitability to practise the profession.
                                    The following are places          273 Wellington Road, Perry Barr,             Process.                                            • There will be a proportionate outcome to        It should be followed when there are
                                    of worship close to the           B20 2QQ                                                                                            any offence committed;                          concerns, at any time, about a student’s
                                                                                                                   2. Purpose of the Policy                            • Students will be kept informed in writing of    personal and/or professional suitability to
                                    City North Campus:                                                             The purpose of this Policy is to enable the           the progress of their case at all stages of     remain on their programme. Behaviour which
                                                                      Perry Beeches Baptist Church
                                                                                                                   University to fulfil its obligations relating to      the disciplinary proceedings;                   is considered sufficiently serious to warrant
                                                                      Beeches Road, Birmingham,                    the care of and responsibility for its members      • The Academic Registry will keep records         the permanent exclusion of the student from
                                    Muslim
                                                                      B42 2PY                                      and to protect its reputation. Under this Policy      of all hearings held by Student Disciplinary    the University should be dealt with under the
                                    Birchfield Rd, Birmingham,                                                     the University has the power to discipline            Panels and Disciplinary Appeals Panels;         Student Disciplinary Operating Process.
                                    B20 1LL, about 10 minutes                                                      students and to suspend or expel any student        • Students have a right of appeal to the
                                                                      St. Johns Church                             for good cause.                                       Office of the Independent Adjudicator           Subsidiary Procedures
                                    walk from City North campus.
                                                                      Church Road, Perry Barr,                                                                           when all stages of the University’s Student     From time to time the University may
                                                                      B42 2LB                                      The Student Disciplinary Policy is designed           Disciplinary process have been completed.       establish procedures which regulate
                                    Madni Mosque                                                                   to act as a deterrent by applying a penalty for                                                       behaviour in specific areas, for example:
                                    58 Trinity Rd, Birmingham, B6                                                  unacceptable behaviour and also an incentive        5. Definition of a Disciplinary Offence           Halls of Residence; the Library; use of the
                                                                      Kingdom Hall of                              for improvement by discussion and positive          In its general sense any behaviour which          computer network and facilities. First and
                                                                      Jehovah’s Witnesses                          action where behaviour falls short of               interferes with the functioning or activities     minor breaches of such regulations should
                                    Birmingham Progressive                                                         required standards.                                 of the University or of those who work or         be considered under the subsidiary
                                                                      280 Witton Rd, Aston, B6 6NX
                                    Synagogue 4 Sheepcote Street,                                                                                                      study in the University or action which           procedure; repeated or serious breaches
                                                                                                                   3. Authority and Responsibilities                   otherwise damages the University or its           of such subsidiary procedures should be
                                    Birmingham, B16 8AA               Birmingham City University Chaplains                                                             reputation constitutes a disciplinary offence.
                                                                                                                   Under the Articles of Government of the                                                               dealt with under the Student Disciplinary
                                                                      are available to all students, whether       University, the Vice-Chancellor is responsible      Academic misconduct (cheating) in any form        Operating Process.
                                    Sikhism                           they are of any faith or no faith.           for “the maintenance of student discipline          of assessment is forbidden and allegations of
                                    Gurdwara Nishkam Sewak                                                         and within the rules and procedures provided        cheating will be dealt with under this Policy.    8. Suspension
                                                                      The Chaplaincy team is ecumenical,           for within these Articles for the suspension                                                          A student may be suspended from attendance
                                    Jatha 18-20 Soho Road,                                                         and expulsion of students on disciplinary           Examples of conduct likely to constitute a        at the University for alleged misconduct or
                                                                      representing the Roman Catholic,
                                    Handsworth                        Anglican and Free Church
                                                                                                                   grounds or other urgent cause and for               disciplinary offence are outlined in Annex 1      other good or urgent cause for a limited
                                                                                                                   implementing decisions to expel students            to this Policy.                                   period of time.
                                                                      denominations, augmented by two
                                                                                                                   for academic reasons” [Article 3.2 (f)]. The
                                    Sri Dasmesh Sikh Temple           Jewish chaplains. There is a Chaplaincy      Vice-Chancellor may delegate responsibilities       6. Scope of the Policy                            Suspension is not a penalty but a
                                    305 Wheeler St, Lozells,          Lounge and a Catholic Chaplaincy House       in relation to student discipline from time to      The Policy applies to:                            precautionary measure which the University
                                    B19 2EU                           (Cedd House) on City North Campus.           time to appropriate members of staff.               • All students enrolled in the University         may use in order to exercise its duty of care
                                                                      The Catholic chaplaincy can be contacted                                                           including those residing in its premises        or whilst necessary investigation takes
                                                                      on 0121 344 4366.                            The Operating Process defines the                     and/or participating in official activities     place. The decision to suspend a student
                                    Hinduism                                                                       responsibilities of staff authorised to take          outside University premises (for example,       may only be taken by a member of the
                                    Gita Bhavan, 107/115 Heathfield   A separate prayer room is available for      action in respect of disciplinary offences            placements or visits);                          Corporate Management Group. The student
                                                                                                                   and the role of those authorised to                 • Students registered with Birmingham City        will be notified by letter of the reasons for the
                                    Road, Birmingham, B19 1HL         Muslim students. There are also Sikh
                                                                                                                   investigate disciplinary allegations                  University and studying with a partner          suspension, the terms of the suspension and
                                                                      and Hindu societies within the University.
                                                                                                                   on behalf of the University.                          institution who are alleged to have             the right of appeal. The period of suspension
                                    Buddhism                                                                                                                             committed a disciplinary offence on the         cannot exceed three weeks unless an
                                    Buddhavihara Temple,                                                           4. General Principles                                 premises of Birmingham City University. In      extension has been agreed by a member
                                                                                                                   This Policy incorporates the principles of            the case of alleged misconduct committed        of the Directorate. The member of the
                                    5 Hampton Road, Aston, B6 6AN                                                  natural justice. It determines that:                  on the premises of the partner institution,     Directorate will determine the length of the
                                                                                                                                                                         the partner institution will contact the        extension having regard to the circumstances
                                                                                                                   • All stages of the process will accord with          Academic Registrar who will determine           of the case. The student will be advised in
                                                                                                                     the University’s Equal Opportunities                with the partner which institution’s Student    writing if an extension is agreed and
                                                                                                                     Statement;                                          Disciplinary Policy will be followed;           informed of the length of the extension.
                                                                                                                   • There will be consistency of treatment and        • Exceptionally, the Policy may be invoked
                                                                                                                     outcome across the University;                      to investigate allegations of academic or       A student who wishes to appeal against
                                                                                                                   • Students will be given notice of allegations        professional misconduct relating to a           a suspension should write to the Vice-
                                                                                                                     made about their behaviour and reasonable           former student.                                 Chancellor. The appeal will be considered
                                                                                                                     time to prepare a defence;                                                                          by a member of the Directorate who has
                                                                                                                   • Students have the right to request advice         7. Relationship to Other                          not previously been involved in the case.
                                                                                                                     from the Students’ Union;                            Procedures and Policies                        The student will be issued with a response
                                                                                                                   • All parties will receive the same information     Students’ Union Disciplinary Procedure            within 5 working days of the decision.
                                                                                                                     and copies of written evidence at all stages      The disciplinary procedure of the Students’
                                                                                                                     of the process. (Written evidence may be          Union provides for an alleged offence to          9. Process
                                                                                                                     anonymised if considered appropriate in           be referred for consideration under the           The student disciplinary process is
                                                                                                                     order to protect the interests of individuals);   University’s disciplinary process if it is felt   illustrated in the flowchart in paragraph
                                                                                                                   • Students have the right to be accompanied         that the allegation is sufficiently serious.      14 and described in the Operating Process
                                                                                                                     by a student adviser from the Students’                                                             (paragraphs 18 – 31).
                                                 Halls of Residence Student Disciplinary Policy                                                                                                                         Halls of Residence Student Disciplinary Policy
 31




                                                                                                                                                                                                                                                                                                                                                                                       32
                                                 Student Disciplinary Policy and Operating Process                                                                                                                      Student Disciplinary Policy and Operating Process
Halls of Residence Student Disciplinary Policy




                                                                                                                                                                                                                                                                                                                                                                                  Halls of Residence Student Disciplinary Policy
                                                 10. Burden and Standard of Proof                  13. Completion of Internal Processes                                                                                 15. Student Disciplinary Appeal Process                                                                  of investigations into student disciplinary
                                                 It is the responsibility of the University to     At the conclusion of the disciplinary appeal                                                                         Flowchart                                                                                                allegations.
                                                 prove the allegation. The standard of proof       process, the student will be informed that                                                                                                                                                                                  • Instigate hearings by Student Disciplinary
                                                 required is that of the balance of probability.   the University’s internal processes have been                                                                                                                                                                                 Panels when necessary and to present
                                                 It should be more likely than not that the        exhausted and of his/her right to submit                                                                                                                                                                                      details of allegations to these Panels.
                                                                                                                                                                                                                                                              A member of staff suspects
                                                 student has committed the misconduct              the case to the Office of the Independent
                                                                                                                                                                                                                                                                 a disciplinary offence
                                                 alleged.                                          Adjudicator for Higher Education for                                                                                                                         and advises the relevant
                                                                                                                                                                                                                                                                                                                               It is the responsibility of the Chair of a
                                                                                                   consideration.                                                                                                                                                 Investigating Officer.                                       Student Disciplinary Panel to ensure that:
                                                 11. Penalties for Misconduct                                                                                                                                                                                                                                                  • The Panel hearing is conducted in
                                                 When determining the penalty to be applied        14. Student Disciplinary Operating                                                                                                                                                                                             accordance with the expectations set out
                                                 consideration should be given to:                     Process Flowchart                                                                                                                                                                                                          in the Student Disciplinary Policy and
                                                 • The seriousness of the misconduct;                                                                                                                                                                                                                                             Operating Process.
                                                                                                                                                                                                                                               No grounds for appeal             Grounds for appeal upheld
                                                 • The student’s previous disciplinary record;                                                                                                                                                                                                                                 • Students are treated fairly.
                                                 • The conduct of the student subsequent to                                                                                                                                                                                                                                    • The reliability, strength and relevance of the
                                                   the act of misconduct;                                                                      A member of staff suspects                                                                                                                                                         evidence is taken into account by the Panel
                                                 • Any mitigating factors.                                                                        a disciplinary offence                                                                                                                                                          when reaching a decision.
                                                                                                                                                 and advises the relevant                                                                                                            Appeal heard by an
                                                                                                                                                   Investigating Officer.                                                                                                         independent Disciplinary
                                                 Where allegations of misconduct are upheld                                                                                                                                                                                            Appeals Panel
                                                                                                                                                                                                                                                                                                                               The responsibilities of Members of Student
                                                 the following penalties are available:                                                                                                                                                                                                                                        Disciplinary Panels are to:
                                                 • A written warning.                                                                                                                                                                                                                                                          • Ensure they are familiar with the papers
                                                 • A final written warning.                                                                    The student is informed of                                                                                                                                                        relating to the allegation prior to the
                                                                                                                                                   the allegation by the                                                     Student will be issued
                                                 • Expulsion from the University.                                                                                                                                                                                                                                                hearing.
                                                                                                                                                Investigating Officer and                                                     with a completion of                 Appeal not upheld                     Appeal upheld
                                                                                                                                                                                                                               procedures letter
                                                                                                                                                                                                                                                                                                                               • Adopt an unbiased approach when
                                                                                                                                                  advised to contact the
                                                 Other penalties in addition to those listed                                                                                                                                                                                                                                     questioning staff, students and witnesses.
                                                                                                                                               Students’ Union for advice.
                                                 above may be imposed, for example in                                                                                                                                                                                                                                          • Ensure that all matters relating to the
                                                 relation to upheld allegations of cheating in                                                                                                                                                                                                                                   allegation are taken into account in an
                                                                                                                                                                                                                                                                                   Written notification of
                                                 an assessment. These include, but are not                                                                                                                                    Student may consider
                                                                                                                                                                                                                                                                                                                                 impartial manner.
                                                                                                                                               The Investigating Officer                  No case to answer. The                                                                 the decision is sent to the
                                                 limited to:                                                                                                                                                                further appeal to the OIA                            student, the Investigating
                                                                                                                                              carries out an investigation             student is advised in writing.
                                                 • The removal of academic credit.                                                            which may involve a meeting               A counselling note may be                                                               Officer, Faculty/Service and                   For Student Disciplinary Panels convened
                                                 • The withdrawal of access to the University’s                                                    with the student.                  recorded on the student’s file.                                                                Academic Registry.                        by a faculty or service department, a senior
                                                   facilities and services.                                                                                                                                                                                                     A report will be made to the                   member of the administrative staff will be
                                                                                                                                                                                                                                                                                relevant Examination Board                     appointed by the Faculty Registrar/Director
                                                 12. Appeals                                                                                                                                                                                                                           if appropriate.                         of Service to act as Secretary to the Panel.
                                                                                                                                               The student is informed in
                                                 A student may appeal in writing against the                                                  writing of the allegation and                                                                                                                                                    Staff from the Academic Registry will provide
                                                 outcome or the penalty imposed by a Student                                                   provided with copies of all                                                                                                                                                     secretarial support for University Student
                                                 Disciplinary Panel. The arrangements for                                                           of the evidence.                                                                                                                                                           Disciplinary Panels and for Appeals Panels.
                                                 considering appeals are outlined in the                                                                                                                                Operating Process                                    matters. It is the responsibility of the member   The Secretary is not a member of the Panel
                                                 Operating Process and illustrated in the                                                                                                                               16. Scope                                            of staff bringing the allegation to provide       but will:
                                                 flowchart in paragraph 15.                                                                     The student contests the                                                The Student Disciplinary Operating Process           supporting evidence.                              • Provide the Panel with advice about the
                                                                                                       The student admits to the                                                             The student has            describes how the process illustrated in the                                                             Student Disciplinary Policy and Operating
                                                                                                                                                 allegation or it is a first/
                                                                                                         allegation. It is his/her                                                      previously received a final
                                                 Only the following constitute grounds for                                                   subsequent offence considered                                              flowcharts is applied. It sets out the:              Deans and Directors of Service are                  Process.
                                                                                                       first offence which is not                                                         written warning or the
                                                 appeal:                                                                                        too serious for a Student                                               • Responsibilities of staff;                         responsible for nominating members of staff       • Be responsible for making arrangements
                                                                                                      considered serious enough                                                          allegation is sufficiently
                                                 • That there has been a material procedural                                                    Disciplinary Meeting but                                                • Procedures for investigating allegations of        to act as Investigating Officers in matters         for meetings of the Panel, which shall
                                                                                                          to warrant a Student                                                           serious for expulsion to
                                                   irregularity which has demonstrably                                                         not sufficiently serious to                                                 disciplinary offences;                            related to student discipline. Each faculty         include issuing the agenda and supporting
                                                                                                      Disciplinary Panel hearing.                                                             be considered.
                                                   affected the outcome;                                                                            warrant expulsion.                                                  • Purpose, terms of reference, membership                                                                paperwork to all attendees.
                                                                                                                                                                                                                                                                             and service department will have at least one
                                                 • That there is new evidence which would                                                                                                                                  and conduct of meetings of Student                Investigating Officer. Faculties and service      • Produce a written record of the hearing
                                                   demonstrably have affected the outcome                                                                                                                                  Disciplinary Panels (these meetings are           departments are required to give to the             which will include details of the outcome
                                                   and could not reasonably have been made              The student attends a                    Faculty/Service Student                    University Student             called hearings);                                 Academic Registry a list of nominated staff         and, where the allegation is upheld, details
                                                   available to the Student Disciplinary Panel;         Disciplinary Meeting                       Disciplinary Panel                       Disciplinary Panel          • Evidence required in relation to mitigating        and should inform the Academic Registry of          of any penalty imposed.
                                                 • That the decision is perverse given the facts        with two members of                                                                                                circumstances and indicates how Panels            any changes to this list.                         • Inform the student, relevant staff and the
                                                   of the case;                                           staff including an                                                                                               should take account of mitigating                                                                     Academic Registry of the outcome and
                                                 • That the outcome is too severe bearing in          Associate Dean or Head of                                                                                            circumstances;                                    The responsibilities of the Investigating           provide them with a copy of the record of
                                                                                                                                                                   Allegation not upheld. The
                                                   mind the facts of the case.                          Department/Service.                                                                                             • Matters to be taken into account when              Officer are to:                                     the hearing.
                                                                                                                                                                  student is advised in writing.
                                                                                                                                                                                                                           determining the penalty for a student             • Be the first point of contact regarding
                                                 Students admitting to allegation(s) of                                                                                                                                    disciplinary offence;                               student disciplinary allegations.               The Academic Registry will maintain records
                                                 misconduct may only appeal on grounds of                                                           Allegation upheld.                      Allegation upheld.          • Appeals process.                                   • Inform the student of the allegation and        of meetings of all Student Disciplinary
                                                                                                           Penalty applied.
                                                 the outcome being too severe bearing in mind                                                        Penalty applied.                        Penalty applied.                                                                  to advise him/her about the Student             Panels and Appeals Panels and will compile
                                                 the facts of the case.                                                                                                                                                 17. Responsibilities of Staff                          Disciplinary Policy and Operating Process       an annual report about student disciplinary
                                                                                                                                                                                                                        All members of staff have a responsibility             and recommend that s/he contacts the            matters for the designated Senate sub
                                                 Where grounds for appeal have been                                           Written notification of the decision is sent to the student, the                          to report a suspected disciplinary offence             Students’ Union.                                committee. The Academic Registry will also
                                                 established, the appeal will be considered by                                Investigating Officer, Faculty/Service and Academic Registry.                             by a student. Annex 1 lists misconduct               • Ensure that allegations are investigated        provide ad hoc reports when required by the
                                                 a Disciplinary Appeals Panel. No member of                                    The outcomes of academic misconduct cases are reported                                   which is deemed to be a student disciplinary           properly and that full records are kept of      Senate or one of its sub-committees or the
                                                 the Panel will have had any prior involvement                                            to the appropriate Examination Board.                                         offence. Any behaviour which is thought to             the investigation and to determine whether      Directorate and provide support and guidance
                                                 or knowledge of the case.                                                                                                                                              be a disciplinary offence should be reported           there is a prima facie case to be heard.        to University staff in matters related to the
                                                                                                                                                                                                                        as soon as possible to a member of staff             • Correspond with students, staff and the         Student Disciplinary Policy and Operating
                                                                                                                                                                                                                        nominated to investigate student disciplinary           Academic Registry regarding the progress       Process.
                                                 Halls of Residence Student Disciplinary Policy                                                                                                         Halls of Residence Student Disciplinary Policy
 33




                                                                                                                                                                                                                                                                                                                                                                        34
 20




                                                 Student Disciplinary Policy and Operating Process                                                                                                      Student Disciplinary Policy and Operating Process
Halls of Residence Student Disciplinary Policy




                                                                                                                                                                                                                                                                                                                                                                   Halls of Residence Student Disciplinary Policy
                                                 18. Investigating an Allegation                    investigation. The Investigating Officer will     court’s penalty will be taken into account by     supported by documentary evidence (e.g.            staff or student property consideration will        a friend or relative who is not acting in a legal
                                                     of Misconduct                                  inform the Academic Registry of the outcome       the Student Disciplinary Panel.                   medical reasons must be supported by a             be given to seeking recovery of the cost of         capacity. The role of this person is to support
                                                 Within 5 working days of receipt of the            of the investigation.                                                                               doctor’s note).                                    repairs or replacement of the damaged               and advise the student. Where appropriate
                                                 allegation, the Investigating Officer will                                                           21. The Purpose of Disciplinary Panels                                                               article(s).                                         the representative may speak on behalf of
                                                 write to the student to inform him/her of the      If the allegation is a first offence and is not   Student Disciplinary Panels are established       The student must explain the extent of the                                                             the student however, it is expected that the
                                                 allegation and that a disciplinary investigation   thought serious enough to require referral to     to consider allegations of general and            problems s/he was experiencing and their           27. Notification of the Decision of a               student will speak for him/herself during the
                                                 has been instigated. At the same time the          a Student Disciplinary Panel, the student will    academic misconduct (cheating) and to             impact in relation to the allegation. Mitigating       Student Disciplinary Panel                      hearing.
                                                 Investigating Officer will advise the student      be asked to consider the evidence supplied        establish the facts and circumstances of a        circumstances may be considered to be more         Within 5 working days the Secretary to
                                                 to seek guidance from the Students’ Union.         and be given the option of contesting the         case before determining the outcome and,          relevant where:                                    the Student Disciplinary Panel will notify          The Secretary of the Appeals Panel will
                                                                                                    allegation or admitting the offence. The          where appropriate, the penalty.                   • The student had little control over the          the student, the Investigating Officer, the         notify the student, the Investigating Officer,
                                                 The evidence collected during a disciplinary       student should be asked to confirm his/                                                               circumstances or was unable to improve           Faculty/Service and the Academic Registry           the Faculty/Service, the Academic Registry
                                                 investigation can come from a variety of           her decision in writing within 10 working         22. Terms of Reference and Membership               the situation;                                   of the Student Disciplinary Panel’s decision        and the relevant Examination Board, if
                                                 sources and may include written and oral           days of the date of the letter advising of the        of Student Disciplinary Panels                • The circumstances were exceptional;              and, in cases where the allegation has been         appropriate, in writing of the outcome of
                                                 evidence. Any meeting undertaken as part of        outcome of the investigation. A student who       The terms of reference and membership             • The circumstances are not supported or           upheld, of any penalties imposed. In cases of       the appeal and the reasons for the Panel’s
                                                 a disciplinary investigation is solely for the     fails to respond within this timescale will be    of Student Disciplinary Panels and Appeals          provided for by University procedures            academic misconduct, the Secretary will also        decision within 5 working days of the hearing.
                                                 purpose of establishing whether there is a         assumed to be contesting the allegation.          Panels are outlined in Annex 2.                     and/or support services.                         notify the appropriate Examination Board of         A Completion of Procedures letter will also be
                                                 prima facie case to answer. Notes of these                                                                                                             Where the mitigating circumstances could           the Panel’s decision. The notification will be in   issued to the student.
                                                 meetings should be taken by the Investigating      A student who admits an allegation will be        23. The Hearing                                   have been alleviated by University procedures      writing and will include advice to the student
                                                 Officer, agreed by the participants and            required to attend a Disciplinary Meeting with    The student must be given at least 10             and/or support services and the student did        regarding the right of appeal.                      29. Office of the Independent
                                                 kept by the Investigating Officer. In order        two senior members of staff from the Faculty/     working days notice of the proposed date          not take advantage of this, the student must                                                                Adjudicator (OIA)
                                                 to determine the facts of the matter, the          Service. The purpose of the meeting is to         for the Student Disciplinary Panel hearing.       explain why s/he did not do so.                    28. Appeals                                         If the student is not satisfied with the
                                                 Investigating Officer may need to meet the         discuss the student’s behaviour, to provide       It is desirable that the student is present                                                          A student may only appeal on the grounds            outcome of his/her appeal s/he has the right
                                                 student. If this is the case the student will be   counselling and, if appropriate, to impose        throughout the hearing. This is so that s/        Following the presentation of the mitigating       outlined in section 12 of the Student               to ask for a review by the OIA. This should be
                                                 advised in writing of the need for a meeting       a penalty. A member of staff who is trained       he can hear all of the evidence and provide       circumstances, the Panel will decide whether       Disciplinary Policy.                                done by completing the Scheme Application
                                                 and given at least 5 working days notice of        to act as a Secretary to Student Disciplinary     a defence. Exceptionally, a hearing may           the circumstances are sufficient to mitigate                                                           Form, within three months of the date
                                                 the meeting. The student should be advised         Panels will attend the Disciplinary Meeting       proceed without the student if it is considered   the disciplinary penalty and to what extent.       Appeals must be made in writing by the              of the Completion of Procedures letter.
                                                 that if it is subsequently decided there is a      for the purpose of recording the outcome and      that s/he has sought to delay the hearing         If it is concluded that the student is guilty of   student and should be addressed to the Head
                                                 case to answer, details of the meeting will        preparing a counselling note for the student,     without good cause.                               the alleged offence the Panel must take into       of Senate Secretariat in Academic Registry.
                                                 be presented to a Student Disciplinary Panel       a copy of which will be held on the student’s                                                       account any mitigating circumstances prior to      Appeals received more than 15 working days
                                                 convened to consider the allegation.               file.                                             The student will have the right to be             determining the penalty to be imposed.             after the date of the hearing will not normally
                                                                                                                                                      accompanied by a representative. The                                                                 be considered.
                                                 19. The Outcome of the Investigation               If the student wishes to contest the allegation   representative may be a student advisor           26. Penalties
                                                 Following the disciplinary investigation,          or the nature of the allegation is such that it   from the Students’ Union or a friend or           Penalties must be proportionate and take into      The appeal letter must clearly state the
                                                 the Investigating Officer will consider all the    requires consideration by a Panel, the case       relative who is not acting in a legal capacity.   account the following:                             grounds under which the student is appealing
                                                 evidence and decide whether there is a prima       will be heard by a Faculty/Service Student        The role of this person is to support and         • The seriousness of the misconduct                and at the same time submit any additional
                                                 facie case to answer. Within 5 working days        Disciplinary Panel.                               advise the student. Where appropriate the         An act that was premeditated or sustained          evidence which the student wishes to be
                                                 of the completion of the investigation the                                                           representative may speak on behalf of the         over a period of time would normally be            taken into account.
                                                 Investigating Officer will inform the student      If the student has previously received            student however, it is expected that the          considered more serious than one that was
                                                 and the member of staff who raised the             a final written warning or the case is            student will speak for him/herself during         committed on the spur of the moment or             The student’s appeal and any additional
                                                 allegation of the outcome and the reasons          considered serious enough for expulsion to        the hearing.                                      on a single occasion. Additionally, an act         evidence will be considered by a member of
                                                 for the decision.                                  be considered, the case will be heard by a                                                          which had a significant adverse impact on a        the Directorate based on advice from Senate
                                                                                                    University Student Disciplinary Panel.            If, during the hearing, the Panel feels that      fellow student or member of staff would be         Secretariat. The member of Directorate will
                                                 If it is considered that there is no case                                                            further information is required to reach a        considered more serious than one that had a        then make a decision about whether the
                                                 to answer the matter will be closed. The           20. Behaviour which may be a                      decision, the hearing may be adjourned. The       negligible or small impact.                        appeal request meets the grounds outlined
                                                 Investigating Officer may decide to provide            Criminal Offence                              Investigating Officer will be responsible for     • The student’s previous disciplinary record       in section 12 of the Policy.
                                                 the student with advice about his/her future       In circumstances where the allegation may         collecting any additional information that is     Any repetition of a disciplinary offence should
                                                 conduct. If this is the case, the Investigating    constitute a criminal offence the matter          required and will provide copies to the Chair     be regarded as a serious matter.                   If it is felt that there are insufficient grounds
                                                 Officer will meet the student and provide          should be reported immediately to the Dean/       and student. The Chair will decide whether        • The conduct of the student subsequent to         for appeal, the Academic Registry will inform
                                                 him/her with a written counselling note which      Director of Service. The Dean/Director of         it is necessary to reconvene the hearing to         the act of misconduct.                           the student of the decision in writing. A
                                                 will be retained on the student’s file for         Service should inform the police and at the       consider any new information.                                                                        Completion of Procedures letter will also be
                                                 future reference.                                  same time notify a member of the Directorate                                                        An act of misconduct followed by further           issued to the student.
                                                                                                    and the Head of Security. The member of           24. The Outcome of the Hearing                    inappropriate action, for example threatening
                                                 Where it is considered that there is a prima       the Directorate will decide whether the           If it is concluded that the student is            behaviour, should be regarded as a very            If it is felt that there are grounds for appeal,
                                                 facie case to answer, the Investigating            Student Disciplinary Operating Process            guilty of the alleged offence the Panel           serious matter. Where a student contests an        the Senate Secretariat will arrange for a
                                                 Officer will determine whether the allegation      should continue or be suspended pending the       must determine the penalty that should            allegation of misconduct and is subsequently       Disciplinary Appeals Panel to consider the
                                                 should be considered by a Faculty/Service          outcome of any police investigation.              be imposed after taking into account any          found guilty, the penalty imposed may be           appeal, giving the student at least 10 working
                                                 Student Disciplinary Panel or whether the                                                            mitigating circumstances.                         more severe than if the student had admitted       days notice of the appeal hearing.
                                                 case should be referred to a University            Generally, it is advisable for the University                                                       the offence.
                                                 Student Disciplinary Panel. This decision          to suspend its disciplinary process until any     If the Panel determines that the student is                                                          The members of the Appeals Panel will not
                                                 will be based upon the findings of the             legal proceedings have been completed.            not guilty of the alleged offence, the student    The penalties that may be applied to               have had any prior involvement with the
                                                 investigation, the severity of the alleged         If necessary, a student may be suspended          will be advised and no further action will be     disciplinary offences are outlined in section      case or the student. During the hearing the
                                                 offence and any previously proven misconduct       pending the outcome of a police investigation     taken.                                            11 of the Student Disciplinary Policy and          student will be provided with an opportunity
                                                 by the student. The student will be advised        and any court procedure.                                                                            Annex 3.                                           to present his/her case. The student will
                                                 of the Investigating Officer’s decision and                                                          25. Mitigating Circumstances                                                                         have the right to be accompanied by a
                                                 given written details of the allegation and        Where a student has already been sentenced        Where mitigating circumstances are                                                                   representative. The representative may be a
                                                 copies of the evidence obtained during the         by a court in respect of the same matter, the     presented by the student they must be             Where damage has been caused to University,        student advisor from the Students’ Union or
                                    Halls of Residence Guidance Notes                                                                  Halls of Residence Guidance Notes
 35




                                                                                                                                                                                                                                              36
                                    Examples of Disciplinary Procedures Annex 1                                                        Examples of Disciplinary Procedures Annex 2
Halls of Residence Guidance Notes




                                                                                                                                                                                                                                           Halls of Residence Guidance Notes
                                    The offences outlined below are classed            • Communicating or attempting to                Terms of Reference                                Student Disciplinary Appeals Panel
                                    as disciplinary offences. The offences are           communicate in any way with another           Student Disciplinary Panels have power            The membership will comprise:
                                    categorised into general misconduct and              candidate or any other person (other than     delegated by the Vice-Chancellor and              • A member of the Directorate who will Chair
                                    academic misconduct (cheating). The lists            the invigilator) during an examination;       Senate to:                                          the hearing; and
                                    are not exhaustive and the University may          • Copying, or trying to copy, the work of       • Consider allegations of misconduct;             • Two members of staff from the University,
                                    determine that other behaviour constitutes           another student;                              • Decide whether an offence has been                one of whom may be substituted by a
                                    misconduct for consideration in accordance         • Allowing or assisting another student           committed;                                        member of the Students’ Union Executive
                                    with the Student Disciplinary Policy.                to copy;                                      • Establish whether there are mitigating            or an external representative from
                                                                                       • Impersonation - taking an assessment            circumstances which can be taken into             professional practice where this would be
                                    1. General Misconduct;                               on behalf of, or pretending to be, another      account when determining the penalty;             appropriate.
                                    • Any conduct which constitutes a                    student, or allowing another person to take   • Determine and apply an appropriate              • A senior member of Academic Registry
                                      criminal offence;                                  an assessment on behalf of a student;           penalty;                                          administrative staff will be in attendance as
                                    • Any form of violent, vindictive, indecent,       • Attempting to remove script books,            • Make additional recommendations to the            Secretary to the hearing.
                                      disorderly or threatening behaviour or             including blank script books, from an           student regarding his/her future conduct;
                                      language, either written or spoken including       examination room.                             • Make recommendations regarding                  All members of the Panel must be present
                                      any form of electronic communication;                                                              changes to University processes where           for the appeal hearing to proceed. The
                                    • Undesignated possession of an offensive          This list is not exhaustive and cheating in       improvements are deemed necessary.              responsibilities of the Chair, members
                                      weapon on University premises;                   examinations may take other forms.                                                                and Secretary are defined in the Student
                                    • Bullying or harassment of any student or                                                         Constitution and Membership                       Disciplinary Operating Process.
                                      member of staff of the University or any         2.2 Cheating in relation to other forms of      Members of a Student Disciplinary Panel
                                      visitor to the University;                       assessed work includes:                         should not have had any direct association
                                    • Fraud, deceit, deception or dishonesty           Plagiarism - the submission of an item of       with the student or prior knowledge of the
                                      in relation to the University or its staff,      assessment which, all or in part, contains      case. A member of staff who believes s/he
                                      students or visitors;                            work produced by another person(s) in such      may have a conflict of interest in respect of a
                                    • Making a fraudulent claim for funds or the       a way that it could be assumed to be the        particular case should advise the Secretary
                                      reimbursement of expenses;                       student’s own work;                             to the Panel who will determine whether the
                                    • Failure to respect the rights of others to                                                       member of staff can serve on the Panel. If
                                      freedom of belief and speech;                    Collusion – the improper collaboration in       necessary the Secretary will consult the Chair
                                    • Failure to comply with a reasonable              the production of a piece of work when that     of the Panel for advice.
                                      instruction related to discipline issued with    work is submitted as entirely the work of an
                                      the Vice-Chancellor’s authority;                 individual. Except where written instructions   Faculty/Service Student Disciplinary Panel
                                    • Theft, misappropriation or misuse of             state that work for assessment may be           The membership will comprise:
                                      University property or the property of           produced jointly and submitted as the work      • A Dean or Head of Service or their nominee
                                      University’s staff and/or students;              of more than one student, students must not       (in the case of a Faculty, the nominee
                                    • Disruption or improper interference with         collaborate with other students to produce a      should be an Associate Dean or Head of
                                      the academic, administrative or other            piece of work jointly, copy or share another      Department/School) who will Chair the
                                      activities of the University;                    student’s work, lend their work to another        hearing; and
                                    • Obstruction or improper interference             student or allow another student to copy        • Two members of staff from the Faculty
                                      with the functions, duties or activities of      their work;                                       or Service Department, one of whom
                                      any student or member of the staff of the                                                          may be substituted by a member of the
                                      University or any visitor to the University;     Falsification of data or artefacts i.e. the       Students’ Union Executive or an external
                                    • Misuse or undesignated use of the                invention or changing of material to support      representative from professional practice
                                      University premises;                             an argument;                                      where this would be appropriate.
                                    • Damage to University property or the
                                      property of the University’s staff students or   Duplication - the submission of a piece of      All members of the Panel must be present for
                                      visitors caused intentionally or recklessly;     work in whole or in part that has already       the hearing to proceed. The responsibilities
                                    • Action likely to cause injury or impair safety   been submitted for assessment elsewhere,        of the Chair, members and the Secretary are
                                      on University premises;                          including concurrent submission.                defined in the Student Disciplinary Operating
                                    • Breach of the provisions of any University                                                       Process.
                                      code, rule or regulation;                        This list is not exhaustive and cheating in
                                    • Making unsubstantiated allegations about         assessed work may take other forms.             University Student Disciplinary Panel
                                      a member of staff or a student;                                                                  The membership will comprise:
                                    • Vexatious or malicious complaints.                                                               • A member of the Directorate who will Chair
                                                                                                                                         the hearing; and
                                    2. Academic Misconduct (Cheating)                                                                  • Two members of staff from the University,
                                                                                                                                         one of whom may be substituted by a
                                    2.1 Cheating in relation to examinations                                                             member of the Students’ Union Executive
                                    includes:                                                                                            or an external representative from
                                    • Attempting to access confidential                                                                  professional practice where this would be
                                      information before an examination,                                                                 appropriate.
                                      including attempting to get sight of the
                                      examination paper before it is published;                                                        All members of the Panel must be present for
                                    • Taking or attempting to take unauthorised                                                        the hearing to proceed. The responsibilities
                                      material, including blank paper, electronic                                                      of the Chair, members and Secretary are
                                      devices and mobile phones, into an                                                               defined in the Student Disciplinary Operating
                                      examination room;                                                                                Process.
                                                 Halls of Residence Student Disciplinary Policy                                                                                                                                                                                                                      Halls of Residence Data Protection
 37




                                                                                                                                                                                                                                                                                                                                                                           38
                                                 Annex 3 Academic Misconduct (Cheating) Offences & Penalty Table                                                                                                                                                                                                     Data Protection Act 1998
Halls of Residence Student Disciplinary Policy




                                                                                                                                                                                                                                                                                                                                                                       Halls of Residence Data Protection
                                                                                                                                                                                                                                                                                                                     Under the terms of the Data Protection Act
                                                 Cheating Offence                  Suggested Academic Penalty                       Impact of Penalty     Suggested      Penalty may be
                                                                                                                                                                                                                                                                                                                     1998 the University undertakes to process
                                                                                                                                    upon the Student      Disciplinary   applied by
                                                                                                                                                                                                                                                                                                                     any data collected from this form in a
                                                                                                                                                          Penalty*
                                                                                                                                                                                                                                                                                                                     responsible manner. Specifically, it will
                                                 The nature of misconduct is       Not applicable                                   Used as an            Counselling                                                                                                                                                process any personal data fairly, for the sole
                                                 considered to be poor scholarly                                                    opportunity for       note held on




                                                                                                                                                                         INvESTIGATING OFFICER
                                                                                                                                                                                                                                                                                                                     purpose of administering and analysing
                                                 activity due to inexperience or                                                    reflection and        student file                                                                                                                                               Accommodation Services business. The
                                                 misunderstanding and therefore                                                     learning from                                                                                                                                                                    University will also ensure the accuracy and
                                                 not sufficient to warrant an                                                       the case.                                                                                                                                                                        currency of data; documented timescales
                                                 academic penalty (only applies                                                                                                                                                                                                                                      will be applied to the retention of information




                                                                                                                                                                                                 FACULTY STUDENT DISCIPLINARY MEETING
                                                 to students in the early stages                                                                                                                                                                                                                                     held in this connexion.
                                                 of their academic career)
                                                                                                                                                                                                                                                                                                                     It is your right at any time to view copies of
                                                                                                                                                                                                                                                                                                                     data held by the University in relation
                                                                                                                                                                                                                                                                                                                     to you. Appropriate measures shall also
                                                                                                                                                                                                                                                                                                                     be taken against accidental loss or damage
                                                 Plagiarism & collusion            Resubmission of a single component               Time penalty &        Written                                                                                                                                                    to your personal data, by means of permissive
                                                 (e.g. where the plagiarised /     of assessment within a module. The               academic penalty      warning                                                                                                                                                    access to the database. The data shall not
                                                 copied / shared work is less      resubmission must be a NEW item of               – a new item of                                                                                                                                                                   be transmitted outside the European
                                                 than or equal to 30% of the       assessment and will be capped at 40%.            assessment to                                                                                                                                                                    Economic Area.
                                                 assignment).                                                                       be undertaken
                                                                                                                                    & capped mark




                                                                                                                                                                                                                                        FACULTY STUDENT DISCIPLINARY PANEL
                                                 Helping/assisting another                                                                                                                                                                                                                                           Should you have any query regarding Data
                                                                                                                                    awarded.                                                                                                                                                                         Protection Act issues, please contact the
                                                 student to cheat (e.g. allowing
                                                 work to be copied).               Resubmission of multiple components of           Time penalty &                                                                                                                                                                   Information Manager, Stephen Homer
                                                                                   assessment within a module. All component        academic penalty                                                                                                                                                                 Stephen.Homer@bcu.ac.uk, 0121 331 5288
                                                 Unauthorised resubmission
                                                 of work (e.g. work for which      resubmissions must be NEW items of               – new items of




                                                                                                                                                                                                                                                                             UNIvERSITY STUDENT DISCIPLINARY PANEL
                                                 credit has already been           assessment and the module will be capped at      assessment to
                                                 awarded).                         40%. Any component(s) not yet taken must still   be undertaken
                                                                                   be submitted and passed by the student and       & capped mark
                                                                                   will be limited by the capped module mark.       awarded.

                                                 Plagiarism & collusion            Failure of up to 60 credits in total (credits    Time penalty &        Final
                                                 (e.g. where the plagiarised /     must be in a concurrent period of study).        academic penalty      written
                                                 copied / shared work is greater   The resubmission of all components of the        - new items of        warning
                                                 than 30% of the assignment).      modules is required and must be NEW items        assessment to
                                                                                   of assessment. Each module mark will be          be undertaken
                                                 Purchase of assignments and/
                                                                                   capped at 40% and must be used in the            & capped marks
                                                 or answers from third parties.
                                                                                   student’s degree classification calculation.     used in award
                                                 Impersonation                                                                      classification
                                                 Falsification of data/                                                             calculation.
                                                 fabrication of results or
                                                 evidence.
                                                                                   Module awarded 0% with resubmission of           Time penalty &
                                                 Use of unauthorised materials     all components within the module required.       academic penalty
                                                 in an invigilated examination     All component resubmissions must be NEW          – new items of
                                                 Bribery, theft (e.g. other        items of assessment. Upon achievement of         assessment to
                                                 students’ work), extortion        pass level within components, module credit      be undertaken &
                                                 and fraud (e.g. falsification     is awarded but module mark of 0% must be         0% used in award
                                                 of signatures in placement        used in the student’s degree classification      classification
                                                 documents).                       calculation.                                     calculation.




                                                 Where following an                Fail student with achieved credits and/or        Academic penalty      Expulsion
                                                 investigation the allegation is   exit qualification.                              – restriction of
                                                 considered to be sufficiently                                                      progression to full
                                                 serious to warrant expulsion if                                                    award.
                                                 the allegation is upheld.

                                                 Any subsequent offence by a       Fail student with no credits or exit             Academic penalty –
                                                 student who has previously        qualification.                                   withdrawal of award
                                                 received a final written                                                           and all credits
                                                 warning.                                                                           achieved.
Contact Information:
The Accommodation Services department at
Birmingham City University has a number of ways in which it can be contacted:

Accommodation Services
Birmingham City University, Howes Building
Perry Barr, Birmingham B42 2SU

Telephone: +44 (0)121 331 5191/5192
Facsimile: +44 (0)121 331 5377

Email: accommodation@bcu.ac.uk
www.bcu.ac.uk/accommodation

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:239
posted:4/29/2010
language:English
pages:21