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									FY 09-10 Annual Operating Budget         City of South Lake Tahoe, CA




                   TRANSIT




                                   237
FY 09-10 Annual Operating Budget                                                           City of South Lake Tahoe, CA

Major Services Offered

The City of South Lake Tahoe, under the direction of the Assistant City Manager with assistance from the
South Tahoe Area Transit Authority (STATA), oversees and manages the fixed route and demand
responsive transit services that operate within the City limits as part of BlueGO, a service of STATA,
through the Participation Agreement to Implement A Coordinated Transit System at South Lake Tahoe.

The City is an active participant on the South Tahoe Area Transit Authority, which oversees BlueGO. The
Assistant City Manager is one of the ten Directors. Participation in BlueGO allows for a coordinated
transit system that meets TRPA Regional Plan goals to reduce vehicle miles traveled.

BlueGO operates 21 fixed and flex routes and a demand responsive service known as BlueGO OnCall.
Transit services operate 24 hours per day, seven days a week. Fixed routes and flex routes operate every
20-60 minutes traveling on major thoroughfares and through neighborhoods in the City, serving three
transit centers. Ski shuttles operate in the winter time between November and May. BlueGO OnCall
provides demand responsive service 24 hours per day, seven days a week throughout the south shore of
the Tahoe Basin with a 60 minute to 7 day in advance reservation. All bus stops are identified by a
BlueGO bus stop sign.

The City’s transit service carried 399,222 fixed route and 0 demand responsive passengers, had a farebox
recovery ratio of 29% and the operated 243,863 revenue miles in fiscal year 2008/2009.

The Department consists of the Assistant City Manager and the BlueGO Transit Administrator provided
under a management services agreement between the City and STATA. MV Transportation, Inc under
contract to STATA operates the City’s transit operation with a team of 75 employees.



Staffing and Budget

                                                                           Amended         Requested        % Change
Summary                   Actual            Actual          Actual          Budget           Budget           from
Transit                 FY 2005-06         FY 2006-07      FY 2007-08      FY 2008-09      FY 2009-10       Prior Year


FTE's                              0.0               0.0             0.0             0.0              0.0
Total Revenues             1,776,622          3,428,666       2,054,253       2,581,091       1,475,556              -43%
Total Expenditures         1,940,843          2,111,916       2,034,642       3,016,085       1,474,901              -51%
        Net Rev (Exp)       (164,221)         1,316,750         19,610        (434,994)            655


* FTE’s (Full Time Equivalent Positions)




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FY 09-10 Annual Operating Budget                                                        City of South Lake Tahoe, CA


Transit Administration
550 05210

Description of Services
Transit Administration Division has been eliminated and merged with Transit Operations Division.



Budget Summary

                                                                          Amended          Requested     % Change
                            Actual         Actual         Actual           Budget           Budget         from
Transit Administration     FY 2005-06     FY 2006-07     FY 2007-08       FY 2008-09       FY 2009-10    Prior Year
Revenues
Operating Revenues                                             30,588          81,000                          -100%
Grants
Transfers In                                                   43,675
         Revenues Total              -              -          74,263          81,000                -         -100%
Expenditures
Personnel Services              42,858         25,834          15,480
Contractual Services                                                            8,300                          -100%
Other Operating                 61,825         66,211          66,125          72,700                          -100%
Capital Outlay
Debt Service/Leases
Transfers Out                                                  76,303
     Expenditures Total        104,683         92,045        157,908           81,000                -         -100%


           Net Rev (Exp)      (104,683)       (92,045)         (83,645)             -                -




                                                         239
FY 09-10 Annual Operating Budget                                         City of South Lake Tahoe, CA


Transit Operations
550 05220

Description of Services
Transit Operations Division consist of an operating contract with the South Tahoe Area Transit Authority
(STATA) for the operations and maintenance of the City’s fixed route and demand responsive transit
service, through the Participation Agreement to Implement A Coordinated Transit System at South Lake
Tahoe, the payment of utilities for transit facilities owned by the City, including the Bus Garage, South Y
Transit Station and Stateline Transit Center and miscellaneous charges such as fingerprinting of BlueGO
operators hired by STATA’s contractor, MV Transportation, Inc.

The City’s transit service carried 399,222 fixed route and 0 demand responsive passengers, had a farebox
recovery ratio of 29% and the operated 243,863 revenue miles in fiscal year 2008/2009.



FY 2009/10 Goals and Objectives

Goal:    Improve On-Time Performance on BlueGO transit services.

Objectives:
            The goal established for on-time performance is 90 percent.
            Reschedule routes to ensure the running times are consistent with today’s traffic conditions.
            Ensure that 90% of BlueGO OnCall passengers are picked up within a 30 minute window and
            taken to their destination within a 60 minute period.



Goal:    Provide Mobility to the City’s Seniors and Persons with Disabilities.

Objectives:
            Continue to ensure that the City is in compliance with the Americans With Disabilities Act
            (ADA).
            Continue the travel training program to teach seniors and persons with disabilities on how to
            ride the transit system.
            Conduct a detailed inventory of all BlueGO bus stops and make recommendations for
            removal, relocation, or improvement to ensure that all bus stops are in accordance with the
            ADA.
            Encourage seniors and persons with disabilities to use flex routes in the neighborhoods.


Goal:    Monitor Transit Services For Efficiency.

Objectives:
            Continue to monitor all transit routes and services to ensure efficiency and modify transit
            services to improve productivity.



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FY 09-10 Annual Operating Budget                                           City of South Lake Tahoe, CA

           Ensure that all residents in the City can board a fixed route or demand responsive bus within
           45 minutes of scheduled time or call request.
           Increase ridership by at least 5%.
           Continue to monitor the BlueGo fare structure to increase the farebox recovery ratio.



Goal:   Purchase New Compressed Natural Gas (CNG) Buses.

Objectives:
           Take delivery of three new CNG buses to replace three older non-working diesel buses. This
           will allow the City to have 90% of its fleet using CNG.
           Purchase the final replacement CNG buses in 2010 to replace two 2002 CNG vehicles. This
           will allow the City to have 100% of its fleet using CNG.
           Design these buses to be attractive, 35 foot with a low floor that will have full accessibility for
           persons with disabilities and improved comfort for passengers riding BlueGO routes.



Goal:   Improve and Add Additional Passenger Amenities and Facilities.

Objectives:
           Improve passenger amenities by adding more bus shelters, new bus benches, and
           trash/recycle cans at all BlueGO bus stops in South Lake Tahoe.
           Install bus stop schedule holders at all BlueGO bus stops within the City of South Lake
           Tahoe.
           Secure grants to improve bus stops by adding ADA compliance pads, new curb cutouts, and
           improved accessibility from the pathways to the transit stop.
           Consolidate bus stop signs to one BlueGO sign with decals that identify which bus route
           serves the stop.



Goal:   Coordinate Transit Planning with Land Use Planning.

Objectives:
           Work with Community Development to incorporate transit service planning, polices into
           community plans and the General Plan update.
           Work with TRPA and Community Development in including mitigation measures necessary
           to have new developments provide ongoing funding for operations.
           Work with new developers to straighten pedestrian infrastructure to encourage more public
           transit use from the “choice” rider.
           Continue to work towards reducing vehicle miles traveled through smart growth and
           incorporating transit into all new projects.




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FY 09-10 Annual Operating Budget                                        City of South Lake Tahoe, CA

Goal:   Continue to seek Grants to Support the Transit System.

Objectives:
           Continue to identify and apply for new transit grants for funding transit services to prevent
           the need of relying on the General Fund.
           Work to ensure that the transit system can achieve a 10% or greater farebox recovery ratio
           through reducing costs, increasing ridership and generating additional income to support the
           transit system.
           Continue to monitor and ensure that the City is in compliance with all grants received to
           support the transit system.
           Continue to seek operational grants to help support transit operations.



Goal:   Provide Adequate Oversight for the Transit System.

Objectives:
           Ensure that the transit operations contractor is receiving proper direction from the City and
           STATA related to the transit system.
           Continue to monitor through on site visits, random ride checks and weekly meetings with
           the contractor to ensure that the needs of the transit system are addressed and met.
           Monitor transit assets, including vehicles and facilities to ensure that they are in good
           working order.
           Provide the necessary support to ensure the transit operations contractor is meeting the
           City’s and BlueGO’s goals and objectives for operating and maintaining the City’s transit
           service.



Goal:   Actively Participate in the South Tahoe Area Transit Authority Activities.

Objectives:
           Actively participate at South Tahoe Area Transit Authority Board Meetings.
           Provide direction to the Transit Authority related to the City’s service needs and desires.
           Support their efforts in obtaining grant funds for operations and capital for all BlueGO
           services.
           Work towards the revision of the Participation Agreement signed in 1998, which includes the
           consolidation of contracts, pooling of funds and integration of routes and schedules for the
           seamless coordinated transit system.
           Continue to monitor and revise the BlueGO transit system to ensure that it is operating as a
           market-driven transit system.



Goal:   Continue to Improve Marketing and Customer Service.

Objectives:
           Develop a new user friendly BlueGO Rider’s Guide with a system map to show the
           interaction of all BlueGO routes.



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FY 09-10 Annual Operating Budget                                    City of South Lake Tahoe, CA

        Develop a new BlueGO website with additional information.
        Develop a BlueGO Marketing Plan to promote the transit system in a cohesive way.
        Implement various marketing strategies from the Marketing Plan to increase ridership by at
        least 5% in the upcoming fiscal year.
        Implement new branding scheme on all BlueGO buses which includes an all blue exterior
        with a blue wave featuring the BlueGO logo and the City of South Lake Tahoe City Seal.
        Distribute BlueGO Rider’s Guides at over 100 locations in the City of South Lake Tahoe, El
        Dorado County and Stateline, NV.
        Respond to customer comments, concerns and suggestions timely, within 1 day of receipt of
        comment.
        Place contact information for the BlueGO Transit Administrator on board buses, inside the
        Rider’s Guide and online to give the public an outlet to express any issues related to BlueGO
        to a City representative.
        Start a new passenger newsletter program.
        Apply for APTA, League of California Cities and CalACT transit awards.
        Improve providing information to passengers about delays to routes and schedules, through
        real time applications such as GPS, Twitter and SMS messaging.



FY 2008/09 Accomplishments

     Full implementation of the Coordinated Transit System took place.
     New buses were placed into service.
     Staff continued to monitor the transit operations contractor’s performance.
     A new BlueGO Rider’s Guide was released to the public.
     Transit oversight greatly improved with the hiring of a new Transit Administrator.
     Three new buses will be delivered for the City’s fixed route service.
     Area Transit Management, Inc (ATM) contract was terminated.
     South Tahoe Area Transit Authority was able to step in with the help of MV Transportation, Inc
     to operate and maintain transit services with no interruption.
     The City’s Bus Garage was cleaned up and had new equipment added such as office furniture,
     lifts, and safety improvements.
     Staff actively participated on the South Tahoe Area Transit Authority activities and Board
     Meetings.
     Staff in cooperation with Parks and Recreation is working on passenger amenities improvements
     to the Stateline Transit Center.
     South Y Transit Station was rehabilitated and renovated to its original 1996 condition.
     Staff was able to secure over $500,000 in grants to support BlueGO OnCall demand responsive
     services within the City of South Lake Tahoe.
     Staff demonstrated new low floor buses on various routes within the City.
     Purchased two new enclosed CNG trolley vehicles through the Tahoe Transportation District.
     Staff worked on revisions to the transit system route and fare structure, including discounting
     fares for students ages 5-18 years old.
     The TDA Triennial Performance Audit was completed for Fiscal Years 2004, 2005 and 2006 by
     TRPA.
     Shuttle services were provided to City events at the request of City Departments including Parks
     and Recreation and Community Development.
     New community token donation program was implemented to donate free tokens to local social
     service agencies.
     Consented to STATA’s new operations and maintenance Agreement with MV Transportation,
     Inc.



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FY 09-10 Annual Operating Budget                                                       City of South Lake Tahoe, CA

         Implemented 24 hour BlueGO OnCall demand responsive transit services.
         Restructured the entire transit system, consolidated seven contracts and fully implemented the
         Coordinated Transit System.



Significant Budget Highlights

         The division continues to have no employees allocated. STATA and its third party transit
         operations contractor have 78 employees assigned to operate the Coordinated Transit System,
         which includes the City’s transit services.
         The Department for staffing uses the Assistant City Manager (funded from the General Fund)
         and the BlueGO Transit Administrator provided under a management services agreement
         between the City and STATA.
         The budget recommends maintaining the existing services presently operating, which is 65,000
         service hours for the entire STATA operation. 85% of STATA’s routes operate within the City
         limits. The City will pass-through 100% of all Transportation Development Act (TDA) funds
         received to support the operation of the Coordinated Transit System. These funds will be
         matched with other public sector, private sector and Federal funds.
         Since the City contributes to the Coordinated Transit System, STATA is fully responsible for the
         operation of the transit system, including payments to the operations and maintenance
         contractor, fuel, utilities and other expenses necessary to operate and maintain a transit system.
         It is anticipated the Transportation Development Act funding will be reduced by 17% due to the
         decline in the economy and lower sales tax receipts. As a result, STATA and the City will work
         together to identify service reductions that make sense to ensure that the transit system is market-
         driven and not schedule-driven. It is anticipated that the additional service reductions will take
         place in the 1st Quarter of fiscal year 2009-2010.


Budget Summary

                                                                          Amended         Requested     % Change
                            Actual           Actual         Actual         Budget          Budget         from
Transit Operations         FY 2005-06       FY 2006-07     FY 2007-08     FY 2008-09      FY 2009-10    Prior Year
Revenues
Operating Revenues            1,776,622        1,902,290      1,549,562      1,275,705        629,995            -51%
Transfers In                                   1,526,376


         Revenues Total       1,776,622        3,428,666      1,549,562      1,275,705        629,995            -51%


Expenditures
Personnel Services                      2             -
Contractual Services          1,211,928       1,303,260       1,248,700       894,813         544,140            -39%
Other Operating                333,438          269,260        259,057        400,892          85,200            -79%
Capital Outlay                 290,793          303,451        368,977
Debt Service/Leases
Transfers Out                                   143,900
     Expenditures Total       1,836,160       2,019,871       1,876,734      1,295,705        629,340            -51%


           Net Rev (Exp)        (59,538)      1,408,795       (327,172)        (20,000)           655




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FY 09-10 Annual Operating Budget                                                        City of South Lake Tahoe, CA


Transit Capital Replacement / Maintenance Facility
Improvements
214 05270

Description of Services

The Capital Replacement project is to replace three non-operable 1999 and 2000 diesel powered transit
buses with three new 35 foot Compressed Natural Gas (CNG) buses purchased by the Tahoe
Transportation District with some Federal transit funds with the City providing the local match
consisting of FTA Section 5311 funds from Caltrans, Proposition 1B funds, Transportation Development
Act (TDA) funds and General Fund. TTD will invoice the City of South Lake Tahoe for these funds. The
buses will then be turned over to the City for use on BlueGO fixed routes under City ownership.

An additional six small 20 foot gasoline powered buses and two minivans will be purchased with TRPA
Air Quality Mitigation Funds to replace two minivans that do not operate and provide expansion buses
for the Coordinated Transit System. The South Tahoe Area Transit Authority (STATA) will use its pass
through funding for the replacement of vehicles with the City providing the local match of TRPA Air
Quality Mitigation funds. STATA will invoice the City for the TRPA Air Quality Mitigation Funds and
make the purchase of these buses. The buses will then be turned over to the City for use on BlueGO
transit services under City ownership.

The Maintenance Facility Improvements project will provide local match funding for STATA to make
general improvements to the City’s Bus Garage using Federal Transit Administration (FTA) funds. The
improvements include the installation of a slow fill CNG Station, upgrade to the radio and GPS system,
purchase of passenger shelters for installation at various bus stops in the City limits and painting and
decaling of buses that are owned by the City. This project is funded with TRPA Air Quality Mitigation
funds.



Budget Summary

Transit                                                                          Amended        Requested     % Change
Vehicle Replacement/             Actual         Actual              Actual        Budget         Budget         from
Maint.Facility Improv.          FY 2005-06     FY 2006-07      FY 2007-08        FY 2008-09     FY 2009-10    Prior Year


Revenues
Operating Revenues                                                    354,124       1,224,386       838,947            -31%
Transfers In                                                           76,303                         6,614            100%
               Revenues Total              -              -           430,427       1,224,386       845,561            -31%


Expenditures
Capital Outlay                                                                      1,639,380       845,561            -48%
Debt Service/Leases
Transfers Out
          Expenditures Total           -              -                      -      1,639,380       845,561            -48%


                Net Rev (Exp)          -              -               430,427       (414,994)          -




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FY 09-10 Annual Operating Budget         City of South Lake Tahoe, CA




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