Process to be followed by accinent


									Process to be followed:

Step 1: Apply for a Citi Cash Rewards Credit Card

Step2: Once your credit card application gets approved, Citibank shall dispatch two one-way
airline ticket Gift Vouchers along with your Citi Cash Rewards Credit card.

Step 3: Each Gift Voucher shall contain a unique promotion code. This voucher code can be
used only once.

Step 4: You can log on to , and fill up the booking request form. Do not
forget to enter your unique promotion code in the field provided.

Step 5: Yatra Customer Service representative shall contact within 48 Hours to confirm your
booking status.

Step 6: Make sure you pay (taxes) using your Citi Cash Rewards Credit Card to avail of this Offer

Please feel free to call up the Yatra Customer Service help-line number 1800-1800-018 & 0-9871-800-800
In case of any queries


    1. Offer: All new fee bearing Citi Cash Rewards credit cards (primary card holders only)
        booked during the Offer Period shall be entitled to 2 one-way Airline tickets (Base fare to
        be borne by Citibank. Taxes shall be paid by the card member using his Citi Cash
        Rewards credit card).
    2. Offer Period: This Offer shall be valid for the period 20 March -15 Sep 2010 during which
        customers can make their bookings
    3. Only the first 5000 customers who are issued Citi Cash Rewards Credit Card under this

        Offer will be eligible for the 2 complimentary Air tickets.
    4. A customer shall be eligible for the Offer only if his/her card is booked during the Offer
        Period and not merely by applying during the Offer Period.
    5. Issuance of credit card is at the sole discretion of Citibank and is subject to Citibank’s
        internal credit processing criteria.
6. This Offer is valid for Citi Cash Rewards Credit Card members only.
7. Gift Voucher validity and terms of its use will be mentioned on the reverse of the Gift
8. Citibank will not replace the unutilized and/or expired Gift Vouchers.
9. In the event Customer misses to enter the voucher code for availing the discount,
   Citibank shall, in no way, be liable for the same of to refund the applicable base fare.
10. Citibank shall only bear the base fare cost of the airline ticket. The taxes shall have to be
   paid by the Customer.
11. The Offer would be valid only, if the Customer pays the taxes as applicable for the air
   ticket(s) using his Citi Cash Rewards Credit Card (BIN No. 524133).
12. The ticket dispatch and fulfillment process is completely managed by Yatra Online Pvt.
   Ltd.(“Yatra”) Citibank shall, in no way, be responsible for any ticket fulfillment issues that
   may arise during the ticket booking process.
13. The bookings can only be done for Spicejet Airlines (“Spice Jet”) and that such
   booking/issuance of tickets shall be on non-refundable basis.
14. The booking has to be made atleast 21 days prior to the date of Travel.
15. Maximum seats, across all eligible Citi Cash Rewards credit Cardmembers availing this
   Offer at a time, would be 10 on each such SpiceJet flight. All bookings will be subject to
   availability at the time of booking and will be governed by the standard terms &
   conditions of SpiceJet.
16. No change of name of the passenger(s), as per the booking made under this Offer, shall
   be permitted. Regular cancellation/modification fee would applicable in case of
   change of itinerary standard terms & conditions of SpiceJet and Yatra.
17. The Offer will not be available on the following Blackout dates as specified by Spice Jet :

 Black-Out Dates              Sector/Flights
April 1 – 5, 2010             All GOI and COK Flights
15Apr - 30Jun 2010            All IXJ, SXR, IXB, COK
15Apr - 30Jun 2010            All into GOI (Fri & Sat)
15Apr - 30Jun 2010            All from GOI (Sun & Mon)
April 14 – 18, 2010           All MAA,CJB,BLR and COK
August 13 – 16, 2010          All Flights
August 20 – 26, 2010          All MAA,CJB,BLR and COK
September 10 – 12, 2010       All Flights
       GOI = GOA
       COK = Cochin
       MAA = Chennai
       CJB = Coimbatore
       BLR = Bangalore
       CCU = Kolkata
       GAU = Guwahati
       IXB = Bagdogra
       SXR = Srinagar
       IXJ : Jammu

18. Citibank will not be held liable for any cancellation, postponement etc. of the flight for
   which the booking is done by the Customer and that Citibank shall in no way be liable
   to reimburse the Customer on an occurrence of such an event.
19. Citibank bears no responsibility for the usage of the ticket provided by Yatra and issued
   to the Customer under this Offer. Also, Citibank bears no responsibility for the nature of
   services/amenities provided during the designated flight and will not entertain any
   complaints/disputes regarding the same. The Customers should directly address, any
   complaints and/or disputes regarding service, amenities and/or products provided to
   the Customers during the flight, or disputes/complaints of any other nature emanating
   out of/related to the designated flight, to Yatra and / or to Spice Jet.
20. Citibank does not hold any warranty or make any representation of the quality of
   services provided by Yatra under this Offer.
21. Any disputes as regards delivery or fulfillment of tickets and/or services provided by Yatra
   under this Offer must be addressed by the Customer in writing to Yatra directly and that
   Citibank shall not entertain any communication in this regard.
22. Nothing contained in this Offer will be construed as an obligation on Citibank to continue
   the Offer after the Offer termination/expiration date.
23. Nothing herein amounts to a commitment or representation of Citibank to conduct
   further such Offers.
24. Citibank reserves the right at any time, without notice, to add/alter/change/or vary any
   or all of these terms and conditions or to replace, wholly or in part, this Offer by another
   offer, whether similar to this offer or not, or to withdraw it altogether.
25. Promotion code/Gift Vouchers cannot be exchanged for any other product/ cash or
   transferred to any other person.
26. All bookings will be governed by the standard terms & conditions (subject to changes) of
   Yatra and SpiceJet.
27. Usage of the Citi Cash Rewards Credit Card by the Customer shall be governed by the
   detailed Citibank Cardmember Terms & Conditions.
28. Citibank shall not liable for any loss or damage whatsoever that may be suffered, or for
   any personal injury that may be suffered, to the customer, directly or indirectly, by use or
   non-use of products/services under this Offer.

To top